Customer Reviews for U-Haul Moving & Storage of Addison

11,496 reviews

2735 E Belt Line Rd   Carrollton, TX 75006
(We are on Belt Line Road West of Marsh Lane, We are on the Northeast corner of Belt Line and Venture)

(972) 416-9215

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(972) 416-9215

2735 E Belt Line Rd
Carrollton, TX 75006
(We are on Belt Line Road West of Marsh Lane, We are on the Northeast corner of Belt Line and Venture)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ASHLEY CAVALIER  |  Overall Experience 
Rating:
5.0

Phillip has an awesome team!

Tneshela Boyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally Gundry 
Rating:
5.0

Not a thing. As quick and painless as anyone could ask for.

PATRICK FERGUSON 
Rating:
3.0

Need more staff it was short staff.that store need help.

Stacie VERA 
Rating:
4.0

It is expensive. I put extra gas, I should have refunded for the extra gas I put. I was charged extra for extra mile which I think is not good. You should give at least 20 mile extra milage for free

yam pariyar 
Rating:
5.0

Customer did not leave a comment.

Taylor Reyna 
Rating:
3.0

Everyone was SO NICE. Loved the employees here. Directions were chaotic, though. No one knew which end the line started at and I couldn’t figure out where to go to pick up the trailer. Signs would turn the average rating to an excellent—“line starts here”, “Pick-up here”.

Felicia Ellis 
Rating:
4.0

Customer did not leave a comment.

Al Robinette 
Rating:
5.0

Customer did not leave a comment.

Patricia McDowell 
Rating:
5.0

Customer did not leave a comment.

Kenneth Salyer Jr 
Rating:
1.0

Customer did not leave a comment.

Syed taqi Jaffery 
Rating:
5.0

Excellent customer service!

Andres Pereira 
Rating:
5.0

Everything was as advertised.

Larry French 
Rating:
4.0

Customer did not leave a comment.

LARRY RUZICKA 
Rating:
4.0

Customer did not leave a comment.

Robert Bruce 
Rating:
2.0

Customer did not leave a comment.

Terry Walker 
Rating:
5.0

Matthew, the installer was very courteous, knowledgeable and professional.

Michael Tillman 
Rating:
5.0

Customer did not leave a comment.

Todd Bascou  |  Overall Experience 
Rating:
4.0

Office staff was very helpful and professional. Great experience renting.

Nicholas DiRusso 
Rating:
5.0

Everything went very well and I was very pleased. Thank you for the great service

John Howland 
Rating:
5.0

Great customer service and care; loved my pick and drop off. Hats off to the inside representative

Dwayne Allison 
Rating:
4.0

Slow customer service then I was over charged on miles as I only drove 10 and no way on using even 1 gallon of gas. There was no one to help me when I got the nice truck and no one to help me when I dropped off the nice truck. Someone did not log the miles or gas right when I got the truck. I only drove to Macy's Galleria to pick up a queen mattress & boxspring then took it home then brought the truck back! Round trip 10.9 miles in less than an hour! I was overcharged $9!

Chase Soong 
Rating:
5.0

Exelente todo . No necesitan mejora ninguna

javier rodriguez 
Rating:
3.0

Truck had a leaks in the roof. It was raining all weekend. We had to buy a tarp to protect my furniture and other items. Not happy.

Christa Weightman 
Rating:
5.0

Smooth process!

Gary Springer 
Rating:
1.0

The original location changed the u-haul we were supposed to pick up at without notifying u, so we went to the wrong location and had to switch our reservation from one-way to round trip which was very inconvenient. Our initial contract started at 7:15 am but they mismatched the link vehicle in the link and there’s they gave us. This delayed us at least 20 minutes but they didn’t update the reservation time which was a hard ship. The truck’s box leaked in the upper right corner and caused damage to our belonging. I have used u-haul for many moves but will not uhaul going forward.

Tuesday Dickens 
Rating:
5.0

All the staff at this facility were first rate. Adam was very helpful, personable and excellent at his job.

PATRICK HIGHT 
Rating:
3.0

Customer did not leave a comment.

Cynthia Merrill 
Rating:
4.0

Great customer service was given

MIGUEL BURUATO 
Rating:
4.0

I believe the drop off persons name was Jerome he was very nice a respective to customers..

Bryan Williams 
Rating:
4.0

The staff here from start to finish are very friendly and helpful even when it’s busy they still acknowledged every single customer and helped two customers at once. Great job always a great experience when coming to this location

christopher davis 
Rating:
5.0

The staff was wonderful! The installation was professionally performed and completed. Special thanks and appreciation for Vicki at the main desk. She had the best attitude and spirit about her. Vicki was very friendly and funny. While waiting on my tow hitch installation, I noticed Vicki was an extremely hard worker. I observed her servicing customers in line and also handling incoming calls all in a friendly in a customer- oriented manner. And finally she addressed me with “how can I help you young man” I loved this since I’m 65 years young. Haha. Keep up the great work!!

Thomas Cartwright 
Rating:
5.0

Everything ok

Siderlei Gomes de Oliveira 
Rating:
4.0

Customer did not leave a comment.

Ashley Scruggs 
Rating:
4.0

I made reservations and the system went down so my reservation was not able to be pulled up so I had to do everything over and I was in a very tight time limit. That made me late. The price was also different than my reservation price quoted.

albert porter 
Rating:
5.0

Customer did not leave a comment.

Charles Washington  |  First Impressions 
Rating:
5.0

Nikki was amazing. Friendly, helpful and thorough

Natosha Tutt  |  First Impressions 
Rating:
5.0

Nikki was amazing! . So very helpful! She was kind, thorough. She had great customer service but made me feel like I was more than just a customer.

natosha tutt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Tankersley 
Rating:
5.0

The agents were very nice & helpful

Tamara Watley 
Rating:
5.0

They were very friendly and helpful.

Annette Benedetto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID ROGERS 
Rating:
5.0

Customer did not leave a comment.

hyeong Yeh 
Rating:
5.0

Customer did not leave a comment.

Mary Gardner 
Rating:
5.0

Everybody's Nice kind respectful and courteous

Anthony Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brandon Bliss 
Rating:
5.0

Great experience, associate by the name of Mickey made everything easy and made sure I was taken care of. Thanks

josh elliot 
Rating:
4.0

Buena atención

Osmany Castillo 
Rating:
4.0

Customer did not leave a comment.

John BATES 
Rating:
5.0

Customer did not leave a comment.

Laura Garcia 
Rating:
5.0

Good

Yamileth Hamilton 
Rating:
5.0

nothing. everything was smooth and easy

Charlie Buckley 
Rating:
4.0

The renting process is too extreme. We had to provide 4 names and phone numbers. I think 2 should be plenty.

Sandy Martin 
Rating:
5.0

Customer did not leave a comment.

DORETHA BENNETT  |  Overall Experience 
Rating:
5.0

They were great to work with. I cannot say enough after how kind and helpful they were. One team member even helped my daughter and me move on last piece of furniture.

Kathleen Foster  |  Overall Experience 
Rating:
5.0

Great customer service. Very helpful

Tracey Venable 
Rating:
4.0

Super friendly staff....quick and easy

JENNIFER BROWN 
Rating:
1.0

Hi I rented the truck, went to load the goods, and the truck did not start because the vehicle's battery was dead. I had a lot of difficulties in the rain and cold, in the middle of the night. We had to unload the goods we loaded into the car, we had to return home by taxi, we could not do our duty, the money I gave to the employees was wasted. On top of all this, while I was waiting for an apology and compensation from the company, the exact opposite happened. Since I could not deliver the non-running car to the branch, you charged me an extra $300 and an additional $110 for the non-running car. Unfortunately, I have never seen a company as bad and selfish as yours. I expect you to refund all the money you unjustly took from my credit card and to value your customers. Sincerely

Cengiz Mecit 
Rating:
5.0

The young men whom make installations is awesome, he did great job installing my hitch.

Luis Aldana Radillo 
Rating:
4.0

Nothing everything was great!

JAN CONDREN 
Rating:
4.0

Customer did not leave a comment.

Tyler Halbert 
Rating:
5.0

Customer did not leave a comment.

patrick caty 
Rating:
5.0

Customer did not leave a comment.

Carmen Tinoco 
Rating:
4.0

Great service. Reliable trucks

Nick Pumani 
Rating:
3.0

Did not have a ramp on the truck. It's really hard to move big objects without one. They should ALL have them

Stephanie Lozipone 
Rating:
5.0

Customer did not leave a comment.

hamon chunn 
Rating:
5.0

Trailer wheels locked up on Central Expressway but I don’t see how you could have prevented in my ‘no’ answer, equipment fails on occasion. I go out of my way to rent at your location, U-Hall of Addison 2735 Belt Line Carrollton because your the best!

Darrell Traeger 
Rating:
3.0

I didn’t get the $50 guarantee off due to the truck I reserved was not available. I had a one way trip reservation but Instead had to come back to location to drop truck off. I feel as though I should’ve been compensated for the inconvenience and mileage back.

LeShandra Nelson 
Rating:
5.0

Just want to say thanks to the Manager for changing out trailers and getting back on the road in no time. Can’t remember his name.

Robbie Wyatt 
Rating:
5.0

The cargo light was out & that made it difficult to load and unload.

THADDEUS IWUJI 
Rating:
5.0

Although very busy, the staff greeted everyone . The checkin a hook were very quick and easy.

Dale Werner 
Rating:
5.0

Customer did not leave a comment.

Yader Andino 
Rating:
5.0

The drop box location. I was directed to put the key in the drop box when I returned the truck , but it was nowhere to be found. This occurred during closing hours, so, after the virtual chat via app didn’t answer my question, I decided to return the key in the morning hours later. Still never found out where it is.

KIMBERLY HARRIS 
Rating:
4.0

Customer did not leave a comment.

Michael Burchfiel 
Rating:
5.0

Fourth time I have been to this location. They are always very helpful. Will drive longer just to use this location. Its that much better. Thanks again

Billy Milam 
Rating:
5.0

Customer did not leave a comment.

max trese 
Rating:
5.0

Thank you Philip and Team(there was a woman that helped but I didn’t get her name ) for accommodating me ! You definitely put customer service first ! I’ll do all I can to recommend this location. Thanks for making moving day easier for me.

michelle burns 
Rating:
3.0

Customer did not leave a comment.

Roberto Vanscoit 
Rating:
5.0

Get more help check in returns.

Chuck Wehring 
Rating:
5.0

I had a Very Good experience.

Jack Stephens  |  Overall Experience 
Rating:
4.0

The employee in the lot that assisted with hooking up the trailer was a little rude, and the trailer had a short in the parking lights circuit that wouldn't allow the lights to work at night, and blew some fuses in my truck

STEVE JANKOWIAK 
Rating:
5.0

Customer did not leave a comment.

aryeetey stephen 
Rating:
5.0

Customer did not leave a comment.

Alexia Mcclennon 
Rating:
5.0

Customer did not leave a comment.

RANDY REITMAN 
Rating:
5.0

Customer did not leave a comment.

Cherice O Toney Cherice O Toney 
Rating:
4.0

Customer did not leave a comment.

FERNANDO GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

Robert Carr 
Rating:
5.0

Crew did paper work and i pulled around to trailer and the guys hooked up and checked all lights ,all great and i was on my way

JAMES SCOTT 
Rating:
5.0

All good

Ana Nunez 
Rating:
5.0

You definitely need a new computer system. I got there on time for my reservation and as soon as the woman at the counter started processing my order, the system went down. It seemed like she was new and she was having a hard time getting things done, so it took ONE HOUR AND A HALF to get the truck. There was a long line of frustrated waiting customers, I barely made it on time back home to meet with my movers. Luckily for me, the manager found out what was going on and HE processed my order in less than 3 minutes!! I don't know if the woman was new and couldn't figure out how to do in one hour and a half what the manager did in 2 minutes!!! I understand the system was down, and that's why I'm suggesting you upgrade it, but really, it was very stressful not knowing if I was gonna get out of there on time to meet my movers back home. The manager was great, though!!!

Maria Hardy 
Rating:
3.0

Make sure the battery is charged

Quinton Ellis 
Rating:
5.0

Quick drop off in less tha 5 minutes, Thank you.

Barry Donaldson 
Rating:
4.0

equipment was not on hand as told when reservation was made then charged more than quoted

CHRIS SCHROWANGEN 
Rating:
5.0

Customer did not leave a comment.

Derrick Tucker 
Rating:
1.0

Customer did not leave a comment.

GUSTAVO MOURA REQUEIJO 
Rating:
5.0

The truck and trailer drove and were fine for the base purpose. However, the truck had 3 power outlets and none of them worked. We did not find this out until into the drive. I needed to be able to work when I was not driving and was unable to do this due to the non-functioning power outlets. Very disappointing.

STEPHEN CASEY 
Rating:
5.0

Uhaul best...

Lolita Margarita  |  First Impressions 
Rating:
5.0

Everything was excellent!!!!

RHONDA WRIGHT  |  First Impressions 
Rating:
5.0

Muybien servicio

Jesus Reyes 
Rating:
5.0

Customer did not leave a comment.

Laetitia Lokota 
Rating:
5.0

Customer did not leave a comment.

Betty Adams 
Rating:
5.0

Customer did not leave a comment.

Georges Artiguas 
Rating:
5.0

Customer did not leave a comment.

Luis Enrique Manzo 
Rating:
3.0

Customer did not leave a comment.

Ivan Salido 
Rating:
5.0

Customer did not leave a comment.

ANTENEH ASHEBIR 
Rating:
5.0

Good job It worked great!

sukharan singh 
Rating:
4.0

Customer did not leave a comment.

Gregory Hoss 
Rating:
3.0

Rental and return of the rental truck was complete it with no problems.

Wanda Gigger 
Rating:
5.0

Drop off was so very easy!!!

Robert Bruce 
Rating:
1.0

Customer did not leave a comment.

Ronald Smith  |  Overall Experience 
Rating:
5.0

Adam was such a blessing for us yesterday. Our day started out TERRIBLE. Adam was sooo nice and helpful and that made our day 10x better. I would 10/10 recommend this facility to family and friends. Thank you for all your help adam.

christy johnson  |  First Impressions 
Rating:
1.0

The truck I picked up had no gas! It was almost empty I had to go directly to the gas station next corner and when delivered same way I am being charged??? Be Honest and fair! The Truck was dirty literally my wife had to buy disinfecting wipes due to the nasty and sticky condition I received that Truck.

DAVID CALLAHAN 
Rating:
5.0

Yes, i would recommend this place. Staff very professional and answer all my questions.

mico mercado weller 
Rating:
5.0

Customer did not leave a comment.

KEITH SHANK 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY FREESTONE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry fields  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SRI RAMA SATYA SAI GANESH KANTIPUDI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRETT JACKSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Coleman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RUTH NGETHE  |  Overall Experience 
Rating:
5.0

Appreciate the support Phil and team provided to get me set up and set in. A particular occasion I remember when I didn't have the security card but after hours access was open, Phil was available and guiding me through the process via text.

Anmol Soni  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Taylor Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley Calhoun  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVELIN BANESA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

malcom bohannon  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

PATRICK HIGHT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marva Burton  |  Overall Experience 
Rating:
5.0

I will always come back to this storage unit. They kept this place sparkling clean at all times. I never had a problem with this company the whole two years I was renting from them. The staff is wonderful and helpful. Keep up the good work.

Snowlandria Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Somphath Inthalangsy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Todd Hunter  |  Online Move In 
Rating:
5.0

I had no issues with storing at this location my only gripe is the hours for storage access...if you arrive at open you will have to wait for someone to acknowledge you to unlock the storage doors.. sometimes you just have to wait a bit...all in all though if I had to I would def store my things here again..

Cornelius Chisolm  |  Overall Experience 
Rating:
5.0

The manager and Adam were both great. They went the extra mile to make sure I was satisfied, and I appreciate both of them veryuch

Allen Bayer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenny Bui  |  First Impressions 
Rating:
5.0

Through the 7 years using U-Haul’s storage facility, the staff have always have been helpful and very informative.

ESPERANZA LAREDO  |  Overall Experience 
Rating:
5.0

I like carrolton storage big and love climate control thank u

Joann Angelini  |  Overall Experience 
Rating:
3.0

Doors used to either be locked when they weren’t suppose to be or wide open all night long. Manager then was Matt V and he didn’t care when the concern was brought to his attention. Swipe cards never work. For as much money as that store makes, charges for these units and as big of a company U-Haul is the technological part of the system should not feel like it’s from 2001. It should be easier to check in/out. the times that the doors are going to be locked and when they will be open needs to be more clear , as well as consistent!

Hailey Young  |  Overall Experience 
Rating:
5.0

Thank You U-Haul and Staff for helping with securing my personal property at your facility.

AJ TORRES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cathy holt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gustavo Rostro  |  Overall Experience 
Rating:
5.0

They were excellent

TAISHA FORD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel Dubay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ray wiley  |  Overall Experience 
Rating:
5.0

Awesome service staff made everything so easy

KELLY LOPEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cristina benavides  |  Overall Experience 
Rating:
2.0

On site storage manager had no skills in customer service. Assistant manager to young and no clue what customer service word meaning stood for. Employees had no customer service skills and no computer skills to do simple things.... Maintenence lady sexcoally made passes at me. Zhane no clue how to do his job. Bad, bad employee, management all the way up to the top..........

JEFF URNESS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karina Orozco  |  Overall Experience 
Rating:
5.0

Thank you, U-haul Moving & Storage of Addison for keeping my belongings CLEAN and SAFE for seven years (April 2017-October 2023). The customer service team was OUTSTANDING!

roshonda richardson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

carole campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON LUSK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SANDERS  |  First Impressions 
Rating:
4.0

The facility was well kept I just wish they had hours that were more convenient for the customers. I appreciate the assistance the store manager, Philllip, gave to me. He was helpful and very patient in my process of storing here.

Antonia Cavett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICE WILLIAMS  |  First Impressions 
Rating:
4.0

There are products being sold that were defective that needs to be pulled off the shelves. Specifically the WordLock locks... tried 2 both were defective. That kind of problem would have cost me a locksmith fee to have it removed which should not have been my fault. Thank you

joppachan williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffery wikinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Test Test  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAYLOR ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DARNELL  |  Overall Experience 
Rating:
5.0

I had that unit for many years and was always impressed with how well-run this facility is.

Sara Ray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAT HUNTER  |  Overall Experience 
Rating:
5.0

Thank you.

lola smith  |  First Impressions 
Rating:
1.0

I have the receipt and it clearly says I had booked a storage unit before hand on 1st floor. I went into the facility today and I was told that the receipt is false and got the storage on the second floor. Upon questioning the staff told me that the receipt I have is “NOT VALID”. For a company like U-Haul to do something like this is absolutely unbelievable and unethical. I believe I did pay extra to get the storage on the first floor which I never got.

Nikita Patil  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

belinda turner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jermwnie Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nehemiah tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAYLON WILLIAMS-REESE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jasmine Moriel  |  First Impressions 
Rating:
1.0

My truck was blocked in, they gave me my key a last step by calling in. In store couldn’t help. Then they overcharged me for gas.

Jermwnie Jones  |  First Impressions 
Rating:
1.0

U haul in general have very poor customer service. My personal experience was unbelievable. Poor and rude manners of female stuff ( except Monica), your so called young female manager( a hispanic female) was so rude and pathetic that monica( a trainee) had to reprimand her. It appears that this particular young and inexperienced employee lacks very basics of social conducts, not surprising!!. She needs better training in very basics and that isnt forthcoming from u haul. Your &your superiors for that matter are out of touch. Play too muh golf do u? Pay attention to the basics, rest is easy.

shahed chowdhury  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Acuzar  |  Overall Experience 
Rating:
5.0

I appreciate them honoring an offer that I was unable to claim due to system issues. Definitely recommend

Cornelius Chisolm  |  First Impressions 
Rating:
5.0

everything went smoothly but I realized I didn't give the card back

Thomas Fortunato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Fabre  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monique Jackson  |  Overall Experience 
Rating:
5.0

My Uhaul location tried to help Me when I was on the verge of becoming homeless, but I could not recover financially and figured they had got rid of my belongings a long time ago. Unfortunately they messaged Me out of nowhere almost a year later and were on the verge of auctioning my prized possessions. I was touched to know that they really did try to help Me, but was in another cycle of financial struggles. I would definitely recommend this place to anyone in need.

Johnny Salas  |  Overall Experience 
Rating:
5.0

You might want to tell people how to open the lock for those less mechanically inclined

Thomas Fortunato  |  First Impressions 
Rating:
3.0

Again I'm the customer li don't know the curren promo. I just know what is told to me and I was lied to and the folks at the store could give three shits about what I was told or why and as a manager that would trouble me

Christopher Sloan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laurel thomas  |  Overall Experience 
Rating:
1.0

I was using the facility for months and it was great. Then i needed to put my payments on autopay and the person on the phone said they set it up for me. I paid once because I thought it'd take a while to kick in. She never set me up with autopay and getting my situation handled well was a nightmare. It still never got handled correctly. They refunded me for the days used and told me to pay for the full time by the 10th of a certain month. I tried paying for it and nobody answered. They said if it wasn't paid by that time, they'd auction my stuff so I assumed my stuff was gone. For MONTHS after, they tried to manipulate me into paying for everything when it was supposed to have been auctioned off anyways. I'll never use the storage for U-haul ever again. The truck rentals usually go very well.

Ian Burse  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICAH SUTTON  |  Overall Experience 
Rating:
5.0

Storage units are expensive

KYLE KEENE  |  Overall Experience 
Rating:
5.0

Best storage and U-Haul truck rental business I’ve done business with

JAYLON WILLIAMS-REESE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Justice  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

David Lambert  |  Overall Experience 
Rating:
2.0

I called to confirm the details of my move in on 8/2 around 2:45-2:55 cst. I had reserved a 10x15 and was attempting to check in online but was unable to. I spoke with Tanise who confirmed the unit was not available. I requested a solution since the reservation could not be fulfilled. She said that she would give me 2 10x10 units with the first month free to resolve the reservation issue. When I arrived to the store they said the not only do they not rent 10x15 for in-city moves but that I would not get a free month of rent on even a single 10x10 unit. I overall just feel mislead. I did a previous city move last year on 8/7 26494143. The solution here is I want the first month free.

Blake Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Taylor Sonmor  |  Overall Experience 
Rating:
5.0

Always a well maintained facility, helpful and friendly personnel, and secure

Brian Burrows  |  Overall Experience 
Rating:
5.0

Staff is great

Sheron Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garrett Cole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Little  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful.

Josef Bucher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Fanny Solis  |  Online Move In 
Rating:
4.0

All except the truck I rented the air was not working and Carrollton called me Tuesday to tell me it was However we could not get it to work

DEBRA POOLEY  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kimberly Warren  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Warren  |  Overall Experience 
Rating:
5.0

No issues at all.

victoria hinds  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful and courteous. I am very happy with the way everything went.

Barbara Stein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexia Mcclennon  |  First Impressions 
Rating:
5.0

They made my stressful situation very smooth. I really appreciated everyone help and their kindness with everything

Jacquelyn Jouett  |  First Impressions 
Rating:
3.0

Don’t call the call center, call the actual store to be sure you’re given/recommended the right size storage. Mine was too small, even after expressing I had a 1 bedroom with large items. I ended up having to toss my couch because it wouldn’t fit.

Jerrica Trahan  |  Online Move In 
Rating:
1.0

I contacted you all and scheduled service. The process was difficult to get in contact with someone that was willing to do their job. I went into the uhaul on beltline and they were lacking customer service skills. Employees need to be retrained.

Demario Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXIA MCCLENNON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sherilyn smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marva Burton  |  First Impressions 
Rating:
5.0

Great service, always.

June Thomas  |  Overall Experience 
Rating:
5.0

I cannot say enough about how friendly the staff is at the Addison store. Martin went way out of his way to help me with all my needs. And the girls in the office are so sweet and friendly! I would highly recommend U Haul of Addison. Thank you for your service!!

PEGGY WILSON  |  Overall Experience 
Rating:
2.0

U-Haul broke down. Super hard to get in touch with someone in the office. Thought we had until 10pm to load things into our storage but doors wouldn’t open past 7pm. Delayed our move multiple times. Was not able to finish moving our stuff in time for our move due to lack of access to our storage.

Abraham Hernandez  |  Online Move In 
Rating:
1.0

My experience setting up arrangements and getting service here was terrible. Nothing was fully explained and the whole operation was confusing. The app you suggest using is not user friendly and it doesn't work. I sat for way too long just trying to return my vehicle after hours. I definitely would not recommend or use them again.

Ronisha Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joseph rurengo  |  First Impressions 
Rating:
4.0

Had trouble with on line reservations not matching availability

Kathleen Foster  |  First Impressions 
Rating:
4.0

Scanning identification documents, taking a selfie to upload and reserve a truck was a headache. I tried several times. The cable tie was on my locker. I had to go back to the office to get my free lock. I had to show my confirmation text message.

Miget Marshall  |  Online Move In 
Rating:
5.0

Great service

Rosetta Murphy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosetta Murphy  |  First Impressions 
Rating:
3.0

The experience was okay but the manager at the register gave me a locker that was already rented out and then charged me twice for the insurance fee

Terry Haynes  |  First Impressions 
Rating:
5.0

I give all staff 5 stars highest rated. I wanted to give highest ratings to loaders, but the online review was not working at all. I took it in to uhaul office and they couldn't get it to work either after trying over 7 times, to give 5stars rating to loaders as well. The only thing I don't like is the online rating for my loaders. Everything else is EXCELLENT BARBARA STEIN ❤

Barbara Stein  |  First Impressions 
Rating:
5.0

Staff was professional and helpful very knowledgeable

malcom bohannon  |  First Impressions 
Rating:
5.0

Safe and Easy.

Cesar Sanchez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS RADOSZEWSKI  |  Overall Experience 
Rating:
3.0

Up until the time I moved , I had no problems with storage, payment methods, etc. bUT this last personal experience was bad! Rude people running and/ or working there. Very unprofessional and definitely not welcoming to those moving in or with questions. Bad karma in the air!

DIANNA STOUFFER  |  Overall Experience 
Rating:
5.0

I've been with U-Haul storage for close to 10 years. Anytime I needed them they were there. doing the covid-19 pandemic when everyone's finances were delayed. They stuck by their customers.They really under and worked with me. Shut out to Ms. Krystal at the Addison location and the managers at the time at the Richardson location. They were awesome! I would recommend you all to anyone. Thanks U-Haul.

ODESSIA DICKERSON  |  Overall Experience 
Rating:
3.0

It's a good place, well-lit and clean and very secure in my opinion. The staff on the other hand is a different story. I've only been to the office three times and unfortunately, in every experience I had with the staff I get the most unprofessional service and just outright subpar service and courtesy. I do not get acknowledged and when I ask for something, seems like it's a big task. In comparison with ExtraStorage Place, I went to 3 different locations, and the staff there were so nice and very helpful and offered to show me around. I don't know why there is a discrepancy but it's literally night and day difference in terms of professionalism and courtesy. Lastly, didn't like how Uhaul kept increasing their prices every 3-4 months or so even though I always paid in 3 months increments. That is why I left.

VICTOR PEREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Minnette Marr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JENA SCOTT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Smith  |  Overall Experience 
Rating:
5.0

I had a very good experience using Uhaul, I had to leave myself there for a number of months and there was no problem whatsoever.

JEFFERY CHANEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charoletta Tarrant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daryl Guernsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NOTORIOUS REED  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TRACI STOCK   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheilla Mahingo   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAYMON BRISCO  |  Overall Experience 
Rating:
5.0

Every one was friendly, knowledgeable, and fast . Thank you and it was a pleasure doing business with you.

Vicki Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian Wright  |  Overall Experience 
Rating:
5.0

I was very satisfied with everything.

ANNA WOODS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Whitney Brightmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Peterson  |  Overall Experience 
Rating:
5.0

I would rent here again. The storage facility,including bathrooms, were clean and well maintained. The process is simple.

Sally Reaves  |  Overall Experience 
Rating:
5.0

The family owned storage facility was great, easy and convenient. I would recommend renting any U-Haul product through them!

Colten White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine Bonner  |  Overall Experience 
Rating:
5.0

No complaints

Monte Burke  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. Very professional and always happy to answer any questions.

Daryl Guernsey  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOSE ANGEL SECA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

howard franklin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN LASSITER  |  First Impressions 
Rating:
5.0

I have used your facility for about 10 years and have been extremely satisfied. Thank you for always being efficient and keeping this facility in the best of shape!

VICKI Van Liew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda foxall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmin Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M Isam  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Deyontae Roberson  |  First Impressions 
Rating:
4.0

I had an easy move out process. I was so in a hurry in moving that I forgot a step in checking out my move out of the storage & it was done for me. Very convenient. I only had 1 encounter with an employee that I thought was below average. I was given a hassle because I was supposed to have one month free with my uhaul storage because I had purchased a uhaul truck. She at the time sod not want to allow me to have one month free. Even after she saw that I had the uhaul outside of the building full of my cargo. She has to escalate the issue because she herself could not handle the matter and her supervisor confirmed that I was entitled to one month free. Aside from that I had a pretty easy going move-in and move-out. Majority of all were friendly. The facility was very well kept and I had no issues with the security of my belongings. There was one slight issue… I was given a code to access and asked to provide a 4 digit number I wanted to use. I did that and it was populating as someone else’s name and unit number. This was never corrected. Luckily they were in the process of changing the security system to a card swipe and I was able to access my items.

Taylor Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW SCOGGINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catharina Wicker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shanteya Victor  |  Overall Experience 
Rating:
4.0

Please give me a call and/or let me know when I can come and move my items from the facility. So sorry I didn’t know when the move out date was in time. I have had a serious illness and death of my brother. So, I missed the date you set. When I called the facility to pay the rent, I was told that my items were going to be auctioned off, and that I would be notified when the items would go to auction. I was never notified..

MAY MATHIS  |  Overall Experience 
Rating:
1.0

It was fine until move out day. Then I experienced one of the rudest and most disrepctul behavior by a store employee. I have no doubts if I didn't de-escalate the situation, the employee would have become physical as he was very incidary and attempting to intimidate me. He was laughing when I asked who was the manger, then claimed he was the manager and sarcastically asked if I still wanted his name for my report. Charging me $50 for cutting a Uhaul-store brand lock when the lock fails and there's no guarantee is also absolute disgusting behavior. I will NEVER use Uhaul ever again.

James McGrory  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHELLE ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MITCHELL MADDEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IATIA MASSEY  |  Overall Experience 
Rating:
5.0

Everything was fine until a few days ago when I went to go make a payment and I will choice the extra $7.95 but insurance was already have.

JEFFERY CHANEY  |  First Impressions 
Rating:
5.0

Matthew and his team were very helpful and pleasant to deal with.

JULIA PENDERY  |  Overall Experience 
Rating:
4.0

My only issue was previously I was given a lock at this facility and at another facility. I was told the lock was included when you rent a storage unit. So this time, I didn't bother to bring my lock (I wasn't able to get to it and assumed I would still get a lock when renting). Apparently this changed so I was not prepared and had to leave my unit unlocked over night.

MICHELLE ADAMS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SEAN ALEXANDER LYONS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROSHARON WILSON  |  First Impressions 
Rating:
5.0

My experience at uhaul storage was great. No complaints but all compliments.

Michael Andrews  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Granger  |  Overall Experience 
Rating:
5.0

I have had a storage unit for over five years and just cleared it out to move to a new direction in my life.. I could not have been more pleased with the staff managers, and everyone that was part of the team. I have recommended this Storage facility to family and friends and actually had family members get a moving U-Haul as they’ve moved across the country and they were very pleased with the service and the help they receive to move their things and attach a car.. Thank you so much

CECILIA BOND  |  Overall Experience 
Rating:
5.0

Martin was great! I arrived 10 mins before closing and Martin and the entire staff still working treated me with kindness, patience, and provided excellent customer service going above and beyond expectations… even though they were ready to go home (smile).

William Green  |  First Impressions 
Rating:
5.0

Uhaul needs too get their act together they failed me on my prior reservations from las vegas nevada

Joann Angelini  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darryl Bell  |  Overall Experience 
Rating:
5.0

Great

JOHN CASTRO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAMARA WATKINS  |  Overall Experience 
Rating:
4.0

N/A

Malie Kuderha  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Dafft  |  Overall Experience 
Rating:
1.0

Terrible communication. The phones are never answered and always forwarded. Even the call center was dismayed by this particular locations lack of answering their phones. Even the corporate call center manager could not contact the store. The general manager, Matthew Varveris, never answered his messages (left by call center manager) or returned calls. His cell phone has always had full voicemail box and, as a customer, I was never able to leave a message. This store has caused me considerable stress and dismay. I genuinely am disgusted by the business and their practices.

michael cole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis Anders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Verplank  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Wendy Fernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina Griffin  |  First Impressions 
Rating:
2.0

This unit had been vacant for a couple weeks. I needed it for one night on Oct 11 to store my luggage and few bags just over night. Planned on picking up the morning of Oct 12. Unfortunately I went to the emergency room the night of the 11th and in the morning of the 12th they transported me to medical city of Arlington where I stayed until yesterday about noonish when I was discharged. so you guys put a lock on unit 1881 for being four days late and yesterday when I asked to speak to a manager to see if there’s something you guys could do to help me out instead of paying the full rent since I was only there for four days and no one could help me. I had a plant in the unit and I needed my things immediately. So I paid the full bill! I will be requesting a refund.

Shannon Vance  |  Overall Experience 
Rating:
5.0

The customer service representative at the Addison, Texas location was over the top customer friendly. She was extremely accommodating and explained in plain language and understanding each element of both the storage and vehicle rental. Her approach to customer service was refreshing and deserving of an internal commendation for excellence.

ANTHONY WILLIAMS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John piper  |  Overall Experience 
Rating:
5.0

Very clean, well lit, well managed. Had stuff stored there for years and never had a problem.

ERIK EKVALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina fleming  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Green  |  Overall Experience 
Rating:
5.0

El servicio al cliente fue excelente y siempre cuando yo llamaba me dieron la informacion que necesitaba si fue buena la expericiencia y volveria si necesitara de sus locaciones.

IRIS MONTERROSO  |  Overall Experience 
Rating:
5.0

Great

NEENA STODDEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

colett grant  |  First Impressions 
Rating:
5.0

Amy helped me with this she was professional, helpful and considerate

Crystal Choate  |  Overall Experience 
Rating:
5.0

Excelente servicio. Excelente personal. Excelente atención.

ramos joaquin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Genesis Delgado  |  Overall Experience 
Rating:
5.0

I had this unit for 3 years and it was a great experience from start to finish!

david carroll  |  Overall Experience 
Rating:
2.0

Anyone can walk up to the doors and they will open. Not secure at all! I was told they have cameras to watch the facility, but that's not as good as having the doors secured. Other facilities I've rented at REQUIRE you to swipe your card or enter a code to get in.

MICHELLE ADAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Naomi Jones  |  Overall Experience 
Rating:
5.0

The only thing is that when you are trying to call the store itself you can never get to it you have to wait almost 30 minutes to and hour on a call.

BEATRICE BROWN-HUMPHERY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendle Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherylle Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Glass  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vivian Brown  |  First Impressions 
Rating:
5.0

I was very impressed with the entire staff at this facility in how they assisted me. I live in Kansas and currently rent U-Haul storage units there. I needed to find a storage facility for my son's things in Carrollton, and this was the perfect choice for me.

joan burm  |  First Impressions 
Rating:
5.0

Easy to load your storage. Easy access.

Ann Ureste  |  First Impressions 
Rating:
4.0

Butt plugs are cool

Zakary Barber  |  First Impressions 
Rating:
5.0

Have used this location multiple times. Clean, great staff.

linda Neeley  |  Overall Experience 
Rating:
5.0

Matt and crew were great

adam levy  |  Overall Experience 
Rating:
5.0

Amy at the Beltlind location was AWESOME, she was courteous, friendly and very very helpful. She was knowledgeable and I appreciated her attentiveness to my needs and questions was answered with confidence . I appreciate your time Amy thank you.

Angela Gaines  |  First Impressions 
Rating:
5.0

Excellent assistance!

ROBERTO CORDERO-PEREZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WESLEY CLARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marisa Perez  |  Overall Experience 
Rating:
5.0

Amy was such a delight. She went above and beyond for us!!! Thank you so much!

Shannon Vance  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Latisha Hurd  |  Overall Experience 
Rating:
4.0

Overall I am happy with the service and location. This UHAUL is always clean and well kept. However, I am a little disappointed with my visit to the office on 7/7/22. I went in because I was unable to make a payment online. Amy tried several times with no luck. So she told me that they would comp me for this month and she would work on getting the problem resolved. Shortly after leaving I received a call from Crystal requesting payment. I never asked for the pmt to be comped but was rather disappointed that the option was so quickly retracted. I made the payment with Crystal. Hoping I can make online payments moving forward. This was not a new move in. My husband and I have had the unit since 2015.

gayle johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Lynch  |  Overall Experience 
Rating:
4.0

Todo bien

luis aguilar  |  First Impressions 
Rating:
4.0

Location was good, all was good.

James Dry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fredrick Brown  |  First Impressions 
Rating:
1.0

I used the online move out on the 18th which was a Saturday of June. They didn't get it and still charging me for a whole month. Not cool .

Shanee Adams  |  Overall Experience 
Rating:
5.0

What I appreciated was the inter action with the staff in assisting me in my concerns in eliminating them and following through. Thank you

DANIEL AYCOCK  |  Overall Experience 
Rating:
4.0

I have rented trucks before from UHaul but not a storage unit. Didn’t get too many instructions or heads up info on how to access the unit or what to expect (like there’s a pest deterrent in the unit that’s poison). Would have been nice to know.

Emily Hayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kari Gould  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg Hollowell  |  Overall Experience 
Rating:
5.0

Staff was very helpful and professional!!!

SANDRA TRAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karina Orozco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDILIA CORDOVA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katrina Dancer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lebaron Bonner  |  Overall Experience 
Rating:
5.0

Very friendly, efficient, knowledgeable professional service and a price that was a good value.

EUGENE WALTERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ceasor bennett  |  First Impressions 
Rating:
1.0

My items are still in the truck because although I arrived before closing, the doors were broken. I can’t reach anyone at the local site so I have called the support center but still need assistance.

Brittanh Jordan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Adrienne Howard-Cook  |  Overall Experience 
Rating:
5.0

My experience at this location was great due to a helpful staff member! Jerome was VERY PROFESSIONAL and HELPFUL from the beginning to the end.

Tiffany Sanders  |  First Impressions 
Rating:
5.0

It’s always a pleasure to receive service from this company. They are both friendly and professional each and every time I use them to move.

Montelyus Jackson  |  Overall Experience 
Rating:
5.0

Not only was the staff attentive in providing me with the necessary equipment in order to make my move as easy as possible. But they went above and beyond to offer both material and suggestions on how to make my move that much easier.

Montelyus Jackson  |  First Impressions 
Rating:
5.0

Professional and helpful best describes the staff we encountered. We also appreciate the sense of humor.

Louis Pol  |  First Impressions 
Rating:
5.0

Super painless and accessible for the most part

Bobby Hallums  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lavonya small  |  Overall Experience 
Rating:
5.0

The facility and staff, meet my expectations. If I were to suggest anything, it would to somehow restrict "extra helpers" vehicles from being parked in the loading zone parking slots.

EVERT LEVI FRANKLUND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Pina  |  First Impressions 
Rating:
5.0

This store is extremely busy, it everyone remains pleasant to customers

denise baker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

baby horne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Casey  |  First Impressions 
Rating:
3.0

My unit had roaches in it 🪳

Ashley Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXIA BARNES  |  First Impressions 
Rating:
1.0

We had a reservation for a 10x6x8 and we did not get it.

Marcus Murry  |  First Impressions 
Rating:
5.0

Office personnel (James & Katherine) were professional, extremely helpful and courteous. They answered our questions, made updates as per our request, explained how to find and enter our rented units, after hours entry process. Plus, they made sure we understood after hours rental truck drop-off. James and Katherine went well above what I expected and gave great customer service. Our storage space was really clean, easy to get in and out of and there were plenty of dollies provided for our use. We couldn’t be happier with U-haul!! Thanks so much, Jg

JANICE GILLESPIE  |  Overall Experience 
Rating:
5.0

Mr. Josiah & Ms. Crystal gave the best customer service. They were always helpful and explained everything in detail. From my storage units to renting a Uhaul truck, they both go above and beyond to make sure everything is right. Thank you all for your excellent service.

Walter Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Srinivasan Ganesan  |  Overall Experience 
Rating:
5.0

U- haul been around years it’s all good, used many stores all good. Couple times in past ?? Years ago.

James Dry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sang nguyen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Omoladun Tiamiyu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruth Redmond  |  First Impressions 
Rating:
5.0

I am giving this rating only to the GM Josiah and his staff at the Carrollton location for going beyond customer service to assist me. I will only communicate and contract my moving needs with his location from this point The initial online experience in my truck and moving needs were horrible and cost me more money and wasted time. Online customer service provided me with a moving company that was 2 kids in a car with no packing experience. They had no tools or supplies to secure my things. UHaul chose the wrong size truck for my long distance move and the worst packing experience ever! I had to secure another truck to move and store my additional furniture and secure a storage unit locally so that I did not abandon my things. I will now have to pay for a moving box to bring my things to Florida after paying $2000 initially. If I had not had Josiah to try and correct and resolve these major issues I don’t know what I would have done. Again this rating is only for his location.

CYNTHIA SCHULTZ  |  First Impressions 
Rating:
5.0

Parking at Addison location, to load and unload was really tight. Ramps to push carts with belongings were long and inconveniently placed.

Carolyn Halliburton  |  Overall Experience 
Rating:
5.0

Facility always clean

Ann Eaton  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stacy Diaz  |  Overall Experience 
Rating:
5.0

The staff was great no issues.

JAMES WILLIAMS  |  Overall Experience 
Rating:
4.0

Prices too much.

manuel griego  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Haley Compton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tyrah dooley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA BARRAS  |  First Impressions 
Rating:
5.0

I’ve come to this location for all my needs over the last 10 years, they always do a great job!

IRENE POSADA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KADJO ANOH  |  Overall Experience 
Rating:
5.0

The Beltline and Marsh location is the best. Kelton Jenkins

KELTON JENKINS  |  First Impressions 
Rating:
5.0

The staff at this facility were really helpful & accessible. I would highly recommend this facility for rental & storage.

Srinivasan Ganesan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penny Powe  |  Overall Experience 
Rating:
2.0

Unless it happened to not be working, you no longer need to swipe your access card in order to access your unit. This was the reason I returned to this location. Whether myself or a thief opened my unit without my access card, an alarm would sound. I don’t see what’s keeping my unit secure now. Anyone could bust the lock and the staff doesn’t seem like they would do anything if they suspected a robbery. There are cameras but without an alarm, who’s to say it’s not their unit? Is there protocol for anyone to check? Staff is friendly, but there is no sense of efficiency. I reserved my unit online to avoid hassle. It took nearly an hour from the time I showed up to get my unit because nothing was ready for me. I was asked what type of locker I wanted when I’d already selected an upper 5x5x6. When I arrived, it was a lower. I had to wait in line again to get the correct unit. When I arrived to the new one, the zip tie was still secured, so I had to leave again to get it off. Thankfully I hadn’t hired movers or it would have been a costly wait, but I did have family help who had to wait on me when they didn’t plan on the delay. Any service request usually takes a while, but I stuck with this facility because the security was worth it. I can say the hallways and units are clean, but that’s really the only benefit to being here now

Kristina Agee  |  First Impressions 
Rating:
1.0

Rented unit on phone, showed up and it was a PARKING SPACE!!!! Employees were immature, inexperienced, unorganized. They arranged another unit down the road and upon arrival the unit already had a lock on it. Oh, she directed us to the wrong truck on the lot and acted like we were at fault.

Stephanie Craig  |  Overall Experience 
Rating:
5.0

I have no complaint thank you

JAMES SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Dukowitz  |  Overall Experience 
Rating:
5.0

The entire front desk team were great with all of the customers when I was there

KELTON JENKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roderick russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany knight  |  Overall Experience 
Rating:
5.0

The workers where friendly and respectful

MOMODU KARGBO  |  Overall Experience 
Rating:
5.0

Great service

Jair Castillo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICAH BRUNNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanda Davis  |  Overall Experience 
Rating:
4.0

Loading area has a metal bar that seems like a hazard to people moving items in and out of vehicles. I tripped over it several times (no injures). I would recommend improving this area for customers. Thank you

KINGTUT OPOKU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy Eneboe  |  Overall Experience 
Rating:
5.0

The staff and facility is top notch. Always a pleasure, the staff was really nice and helpful. Location is great, very clean facility.

rebecca spears  |  Overall Experience 
Rating:
3.0

I spoke the the manger about the staffing problems all though most we’re friendly the guys that work there including the manager was rude and unwilling to help the ladies until i asked for the MD information. They new hires were on the floor alone very nice ladies but when they asked for help figuring out something they didn’t receive it.

JONETTA RENFROE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayla Newton  |  Overall Experience 
Rating:
4.0

The only thing that would have made my experience better would have been to have a unit closer to the elevator.

duane kinney  |  Overall Experience 
Rating:
3.0

Unit size was smaller then originally stated. Pictures of vehicle was not the one I got so spent 50 min uploading pics

SYLVIA MORRIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUNDIE SCOTT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Derek McHenry  |  Overall Experience 
Rating:
5.0

I was particularly pleased with the efforts of Crystal. You are well represented when the customer is waited on by her.

BRIAN ALVIN JR PERKINS  |  First Impressions 
Rating:
4.0

The only thing that could have been better was the loading space. All the truck returns were in the same area and it would get clogged making it hard to get in and out of at times. Also, would have been nice if I could have pulled my car a little closer to the loading area. Other wise friendly and very helpful staff.

Haley Woods  |  Overall Experience 
Rating:
5.0

Good customer service

MOMODU KARGBO  |  First Impressions 
Rating:
5.0

Thank y’all for helping to make my move stress free.

Kaine Huffstutter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RAYMON LATHAM  |  Overall Experience 
Rating:
1.0

They never do my check out. It’s was a problem.

JOSE CAMPOSROMAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lashonda Clayton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Beito  |  Overall Experience 
Rating:
5.0

I really do appreciate the customer service provided by Crystal!!! She was polite and funny. She made me smile coming off a 7 hour drive. Crystal was very knowledgeable about the information provided and had a great spirit about herself.

Quinton Perry  |  First Impressions 
Rating:
5.0

Josiah and his staff are so professional and helpful. I had to have my movers pack my things out of a number of units and they worked with us to make sure my movers had space to work and park their truck. I live 15 mikes away and would definitely store my stuff with them again.

Margaret Ongele  |  Overall Experience 
Rating:
4.0

Could had been better staffed and ability to explain more

SYLVIA MORRIS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jermine Gardner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Snyder  |  Overall Experience 
Rating:
1.0

I think it is bad business to enforce a policy and have no recourse nor offer any grace to people in need. We went over on our monthly lease by 7 days because we had to leave town for a death in the family. So we were charged a full months rent for 7 days use. Yet UHaul would not offer any kind of a refund for the month. Not even partial. Nothing. I know it is in the contract but exceptions should be made for some circumstances and a death in the family would be one of them. And I have worked in IT for decades and know that every billing system has an override procedure so blaming it on the "system not allowing it" is just lying. If I am ever in need of temporary storage in the future, I will not be using UHaul.

James Douglas  |  Overall Experience 
Rating:
1.0

Asked for late night access over three times, was told that I was good to go, showed up at 10:30pm to unload my stuff prior to work in the morning access was denied. Call the after hours GM no answer multiple times. Had to sleep in the truck at night, in order to go to the office at 7 AM and was Told “ what do you want us to do about it?” Then got a charge for going 30 miles on the truck because I couldn’t unload my stuff when I was specifically told I was good to go. Gonna take this first free month and move out and stay far away

Denis Firstov  |  First Impressions 
Rating:
5.0

Staff very professional and helpful!!!

SANDRA TRAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan Hernandez  |  Overall Experience 
Rating:
3.0

You staff was very rude even though it was after hours. Some people had questions about leaving the equipment there and the employee was rude even though your off the clock you still work there and it would have been courteous to answer the questions the customer an extra 10 mins or less so they would not have to pay extra for a screwup or have to spend hours trying to correct something that you could have solved in 10 mins.

LISA GORDON  |  First Impressions 
Rating:
4.0

Moving in was great, everyone was very helpful and friendly. Moving out, everyone was helpful and friendly except the girl that checked me out. She was rude, not only to me but to a coworker that tried to assist her.

DEBRA ANOATUBBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Artissia Marshall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

william rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MACHI MORSE   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY GREEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DARNELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PHILLIP STAMPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INDIRA URIOSTEGUI  |  First Impressions 
Rating:
4.0

We had stored here for more than 20 years. It is very convenient and well maintained. The only negative comment I would have is that the wait time at the front office is long particularly before weekend with lot of vehicle and equipment renters in line and those transactions took a long time. .If you are just buying a few packing material you have to wait a long time just to pay. Also it would be a good thing to have a toilet facility and drinking water for customers.

RAM V RAMAMURTHY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy w Miller  |  First Impressions 
Rating:
5.0

My customer service representative was very knowledgeable and helpful. She gave me a tour guide and tutoring on gate access and hours. She was awesome for only being with company a few months.

Delmarcus Myers  |  First Impressions 
Rating:
5.0

Exelent customer service.

JANIE FRANCO  |  First Impressions 
Rating:
5.0

Customer service was great. Keep it up guys !!!

ADEWALE A ADEBOWALE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aspen campos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Sanchez  |  Online Move In 
Rating:
4.0

Reserved a storage unit ahead of time, but it was still locked when I got there. After telling them it was unavailable, I returned 4 hours later with movers ( paying them by the hour) and it was still locked. After 30-40 minutes of waiting with the movers, they finally gave me another storage unit.

Zacharias Macias  |  First Impressions 
Rating:
5.0

Really easy, thanks

Gabriela Medina  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ken Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stefan McDaniels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keeshundra Slater  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

aspen campos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FEDERICO GUTIERREZ  |  First Impressions 
Rating:
3.0

It was easy and convenient but overall the experience was just ok. The instructions and options for payment/account maintenance were not clearly articulated. The staff was not rude but not really friendly. Also, when I cleaned out my unit I went to the office to let them know but the account was not closed out properly. I received a late rent notification and it took me calling twice to get it officially closed out. Otherwise, I felt it was clean, safe and what I needed for the time.

SHANA ALEGRIA  |  Overall Experience 
Rating:
5.0

Josiah and his team have been very accommodating and helpful. Thank you for the service. I will definitely be using this facility again if the need arises.

Mae Pingol   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dona Kenney  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sonya Green  |  Overall Experience 
Rating:
5.0

We see helped by the manager, who was very thorough and friendly. I felt he went above and beyond, really great experience and I was impressed with how clean and well-maintained the facility is.

DEBRA ANOATUBBY  |  First Impressions 
Rating:
5.0

great experience with storage but had a hard time communicating with actual store. all was resolved though so can’t complain. would use again

Ariana Montes  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Allen Speakman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Hooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAE PINGOL   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Nicolaou  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tasha Obie  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thuan Phan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Sanders  |  Overall Experience 
Rating:
3.0

N/A

Malie Kuderha  |  First Impressions 
Rating:
5.0

I love the website how it is a full service moving and storage solution! It makes it so easy! The staff at both locations as well as online did everything to help me and have things run smooth. I wouldn't rent from anyone else!

Vanda Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Diamond  |  First Impressions 
Rating:
5.0

Best Moving U-Haul Storage.

Thuan Phan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cameron Shepherd  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN MCMAHON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STANLEY JOHNSON  |  First Impressions 
Rating:
3.0

U-Haul Associates (trained) don't go over contract and explain all the important necessary items. They make the statement after the fact; read the contract. I believe that is very rude too say to a customer. We trust and believe in your company, that's why we do business with you. Thanks

Cassandra GRANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sanya Hunter  |  Overall Experience 
Rating:
5.0

I told a few friends about my experience

Jamel Sams  |  Overall Experience 
Rating:
1.0

I would like to cancel my unit. I was told it would be outside facing and big enough to fit 1-2 bedroom. It was a 5*10. In a panic I left and found another storage unit from a different company. I was moving that day and needed one right then. I need to cancel this one entirely. I am not too pleased with uhaul overall, even some of the staff agreed that communication can become misaligned at times.

Emily Alexanderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamel Sams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD MILES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Bustamante  |  Overall Experience 
Rating:
1.0

When I first called to get a unit person over the phone had sold me on things that weren’t true asked if I needed insurance they said no that was a lie. Then they gave me a price for the unit when I got there it wasn’t the one that I explained to the lady over then phone, so that increased what I had planned on spending and then I went there after hours twice. Had trouble getting in my unit called the number after hours left a voicemail never heard back from Josiah. Worst part is I live 45 mins away wasted time and gas

Andres Lopez  |  Overall Experience 
Rating:
5.0

Friendly and professional staff made my move-in a breeze!

Darrell Claypool  |  First Impressions 
Rating:
5.0

The staff at the Addison location were amazing!! Absolutely some of the most friendly and helpful people. Thank you so much!

Shelby Schwarz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLINT RALEY  |  Overall Experience 
Rating:
5.0

I had this storage for 18 years, and never had an issue. The staff have been wonderful and my stored items were well kept. Thank you so much!

MELISSA A. CHERNICK  |  Overall Experience 
Rating:
1.0

I have tried to contact the local store a number of times. I moved out during the evening before my next charge on 3 different units. The charge hit at midnight. I have been unable to get refunds. When I call, I am on hold for 20 minutes, the local store answers and they switch me to a national line where I am on hold again. I actually was able to talk to some one at the local store when I moved out of 3291 and they appeared to put notes in the system, but nothing ever happened.

Sandra Fletcher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Penny Powe  |  First Impressions 
Rating:
5.0

they were great, just hard to reach by phone but thays because they were so busy.

CASEY BENNETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY DICKEY  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lashonda Clayton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Parks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Carger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pat Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Buntyn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony Jerry  |  First Impressions 
Rating:
2.0

I moved out of the storage May 1st and was told all I need to do is remove my things and lock then let staff know before I leave. I did exactly that. The manager even wrote the storage number on his hand. I thought it was done, but 18 days later I get billed for another month. I called customer service the store to get a refund and was placed on hold for 20 minutes. Some random guy answers he could assist me. He claimed he removed me from auto pay and processed the refund. I didn't believe him and went to the store after work. I found out I was still on auto bill and my account had not been refunded. The guy was able to cancel the auto payment and refund my account. He says it will 3-5 business days to go into my account. I will only rent trucks and trailers from there. I will find another way to store things if needed. Thanks

michael sutton  |  Overall Experience 
Rating:
4.0

The only issue was when we went to the storage unit there was someone else’s stuff in it so we had to rebook and the only ones available were two separate storage units for the size I needed

Sarah Sentmore5414  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sabrina Jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Wesley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew mcchesney  |  Overall Experience 
Rating:
5.0

Great experience storing my things temporarily with U-Haul Moving & Storage Of Addison. Super busy location but they get you taken care of.

chris burk  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

AMAYA YOUNG Recovery DC1930H  |  Overall Experience 
Rating:
5.0

Son muy amables y atentos con los clientes y atienden muy bien

Victor Ocampo Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBY ROBERTSON  |  Overall Experience 
Rating:
5.0

I’ve always trusted U-Haul with my personal belongings.

Margaret Acuzar  |  First Impressions 
Rating:
5.0

Great customer service, and very informative on the phone and in person.

Robert Owens  |  First Impressions 
Rating:
5.0

Everything was great, the service, the storage facility. I would definitely recommend this place.

Bhuvaneswari RAYAPURI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBRA TYLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANN OBUABANG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abigail Torres  |  First Impressions 
Rating:
5.0

Leroy was a great help !

kellie crowe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY GARCIA  |  Overall Experience 
Rating:
5.0

The staff was great

ALEXANDER HUNT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RANDY JACKSON  |  Overall Experience 
Rating:
5.0

One downside is the pricing is higher than others in the area.

KAYLIE COBURN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria Durbin  |  Overall Experience 
Rating:
1.0

Excellent, convenient, and great customer service. Needs more corporate funding to expand

Joshua Fischer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALICE MARIE MCMILLAN  |  Overall Experience 
Rating:
5.0

Great service

MELISSA RAYMOND  |  First Impressions 
Rating:
5.0

Todo excellent tanto el personal ,como las facilidades, en Florida y Texas

Myrna aguilera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES DAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candee Holmes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

triston ivy  |  Overall Experience 
Rating:
5.0

En ocasiones el estacionamiento está muy lleno y no hay donde estacionarse y cuando uno se está moviendo de reversa, hay automovilistas que pasan muy rápido. No disminuyen la velocidad. Por lo demás, excelente servicio.

Juan Campos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HANNIBAL henry  |  Overall Experience 
Rating:
5.0

Staff was very helpful!!!!!

Angelia Jefferson  |  First Impressions 
Rating:
5.0

Excellent service 😎

Berta Colindres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEREK PUGH  |  First Impressions 
Rating:
5.0

I have been so satisfied and pleased with EVERYONE at this location you all were very patient with me doing my difficult hardtime and I'm truly Thankful for all of you. Keep up the Great work that y'all provide and hopefully the other Uhaul locations will take notes from you guys. BEST UHAULERS EVER!!!😊

KIERSTEN NICOLE JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUCIA FURRH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LASHUNDRA MILES  |  First Impressions 
Rating:
5.0

Staff gives great customer service.

linda Neeley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pat Morales  |  First Impressions 
Rating:
5.0

All good.

LINDA NEELEY  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

AMAYA YOUNG Recovery DC1930H  |  First Impressions 
Rating:
4.0

Very clean and secure facility, I was happily surprised. Staff was helpful and kind. I support people's choices to wear or not wear one, but typically employees were not following mask mandates. In many of my visits to the facility, they would pass within inches of me with no mask at all. As a cancer patient, if I get sick, I can't get treatment. The reason I needed storage was to live with my mom who is immune suppressed, so we could isolate together. If employees don't want to wear masks, I would like them to do it between themselves, but not within inches of my personal space, as what often happened. I don't take it personal, I would still recommend this location

Kristina Agee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAE PINGOL   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mae Pingol   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Barker  |  First Impressions 
Rating:
5.0

I have been a long time customer, over 14 years. I've appreciated the facility and never had a problem until January 2021 when my check was received but not credited to my account. When I pointed out the error, it was corrected. Then two weeks later, I got another letter that my account was unpaid. When I talked to the local manager, he explained that someone in Arizona had sent that notice, that my account was fully paid. You can do better.

DELRYN FLEMING  |  Overall Experience 
Rating:
5.0

Thank you all for your excellent customer service.

Walter Walker  |  Overall Experience 
Rating:
5.0

Mary did a great job over the phone

Sean Moody  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patricia Pichilingue Reto  |  Overall Experience 
Rating:
5.0

People were very nice and facility was nice!

John Seabaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYEDa Abbas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LATRISCA CARNES  |  First Impressions 
Rating:
5.0

Nice & smooth!!

Aaron Reagan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john moore  |  Overall Experience 
Rating:
5.0

He was very helpful and very welcoming, the process was smooth and no stress!

Nydia Reed  |  First Impressions 
Rating:
5.0

Great staff, convenient parking, good hours, safe, great materials to make transitions easier

Destiny Hopkins  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tracey Floyd  |  Overall Experience 
Rating:
5.0

The rep assisting us was excellent!! Very courteous, friendly and helpful. While in line, I was pleased to see an employee politely remind a customer that a mask is required inside the building.......THAT was phenomenal!!

ALLEN BASSETT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon sharongracekwyahoo  |  First Impressions 
Rating:
1.0

The front desk staff was rude and not very helpful at all. They seemed more interested in hiding out in the back and hanging out then actually helping customers. I would like to say the staff checking in the trucks were incredibly helpful and made up for the rude front staff.

Karen Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruth Redmond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA LATSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deshea Dean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Rhynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reanna Warren  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexys Garrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Abraham  |  Overall Experience 
Rating:
5.0

great staff very helpful

Roderick Walker  |  First Impressions 
Rating:
5.0

Convenience, safe, clean, helpful.

LUCIA FURRH  |  First Impressions 
Rating:
5.0

Un excelente servicio. Personal muy amable

edwin orillano  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Susie Pool  |  First Impressions 
Rating:
5.0

It was a great pleasure working with Donald Waller and he is very professional and helpful.

Virgie Johns  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Teele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Navarrete  |  Overall Experience 
Rating:
5.0

Great customer service def. Recommend the carrollton location!

roxana rodriguez  |  Overall Experience 
Rating:
5.0

The facility was very neat and clean. I had my stuff stored for 9 most and it was very well kept. Minimal dust.

CORA SPARKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daisy Espinoza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT SCOTT  |  Overall Experience 
Rating:
5.0

Front Desk staff was very helpful in meeting my needs and Hands on when I encountered difficulty.

Stacy Leigh  |  First Impressions 
Rating:
5.0

Highly recommend this place. Professional, very fast, very knowledgeable, but overall an outstanding job.

Arlelete oropeza  |  First Impressions 
Rating:
5.0

Not new, have had a storage facility at UHaul for several years.

WESTCHESTER INS. ASSOC.  |  First Impressions 
Rating:
4.0

Y'all helped us with our storage needs! Very much appreciated. Our only issue was that for the big room, there was a beam running through it, and we were not notified of that before paying and accessing. That can make a huge difference in what you can store in there, so you should definitely let customers know beforehand of any obstacles in their storage unit!

Diego Valenzuela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Tanguy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Rominger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy barry  |  Overall Experience 
Rating:
5.0

Clean facility and friendly and helpful staff.

TRACY FORD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ron Share  |  Overall Experience 
Rating:
5.0

This facility is clean and secure. Access hours are convenient and you can purchase 24 hour access for a little more $$$.

JAMES MURPHY  |  First Impressions 
Rating:
5.0

Miguel was great and super friendly! 😊

Daisy Espinoza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Reinhardt  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

PAUL TALBOT  |  Overall Experience 
Rating:
5.0

14 years, crystal , James and Manuel were great help to me today as I moved out and others through time very helpful as I live 500 miles away

MATTHEW H. WALSH  |  Overall Experience 
Rating:
5.0

Parking at loading area insufficient. Parked cars weren't loading or unloading. Please mark spots as a loading zone only, not parking.

Juan Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLYDE MADISON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roderick Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian Spaight  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL SIMON  |  Overall Experience 
Rating:
5.0

Particularly impressed with the level of customer service at this location. Staff is friendly and well trained. I'll use this location again and recommend to friends.

Michael Laurel  |  Overall Experience 
Rating:
5.0

Great place to store items. They were kept in perfect condition. No pests. No overheating.

Sharon Nash  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Titiksha Vats  |  First Impressions 
Rating:
5.0

I have moved out because I’ve moved to Houston. I have never seen a nicer storage facility. It was clean, well lighted, well staffed. And the staff was always friendly and helpful - really nice people. It felt very, very safe there. I will really miss it.

carol Vallely  |  Overall Experience 
Rating:
3.0

This is our third time using this location. The other 2 were excellent experiences. This time was not. We moved in at the start of pandemic and the customer service then was amazing. They helped my daughter during a stressful time. Exactly what I would expect. About 2 months in we encountered problems when we received a late notice on the unit which was set to autopay... according to our bank, Uhaul was attempting to process a payment with an incorrect zipcode so the bank was denying what looked like a fraudulent charge. My bank explained what Uhaul systems were doing wrong and how they could remedy the situation to receive payment. I called Uhaul and explained what they needed to do to fix it. I spent over two hours on hold Through multiple representatives and then was told their systems were down so they couldn’t do anything but to call back. This was the first day (one day late) but they agreed to wave the late fee. Someone from Uhaul called me later that night to say the fee was added back until the situation was resolved. I called the next day to make sure it was fixed and the (different) staff member was rude, insinuating dishonesty on my part, and claimed “unable to wave the late fee” because they had already done so once. So after spending over an hour on hold that day I had multiple late fees, disrespectful customer service, and no real resolution. Ironically when they fixed the zipcode in their system—the one USAA said was the issue and Uhaul personnel denied could possibly be the issue—my payment was magically able to be processed along with late fees. Clean safe facilities but unacceptable customer service. Would be difficult to recommend to other families of college students because of this level of disrespect.

kristina reasland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUNNY CHIU  |  Overall Experience 
Rating:
5.0

Love the customer service! Clean and well maintained facilities. I will definitely recommend to friends.

JOSE V PARRAL  |  Overall Experience 
Rating:
4.0

Although I had a brief and negative conversation with an employee, who was less than friendly about me using the outside dumptser ( he threatened me and told me that dumping was a $100 fine). I then had a WONDERFUL and professional conversation with the General Manager, Josiah, who advised me that I could pay to use the dumpster, and I was HAPPY TO DO SO. Thank you Josiah for your higher level of professionalism and for explaining the policy to me like an adult, as opposed to the employee who talked to me like I dumping my house trash off at the closest dumpster.

Irene Berridge  |  Overall Experience 
Rating:
5.0

I only stored my things for 2 months but my experience was great. I needed 24 hr access but that wasn't offered. Overall very clean friendly staff. Well lit at night no rodents loved it. I will return if I need storage again.

Carolyn Newman  |  Overall Experience 
Rating:
5.0

Great facility and well kept!

MARCELO ORELLANA  |  Overall Experience 
Rating:
5.0

Ya'll were awesome!!!!!!

Rae Boenig  |  First Impressions 
Rating:
5.0

Great staff always friendly

Scott Crosson  |  Overall Experience 
Rating:
5.0

I got a occupied unit assigned but that was quickly resolved.

Alexis Quiles  |  Overall Experience 
Rating:
5.0

Baylee was the best. There was a long line and she was the only one at the desk and was dealing with something that sounded really complicated for the one customer and it was clear others in line we’re getting aggravated/anxious. She kept her cool and worked diligently to fix the problem at hand and get to the next customer. Baylee was so friendly when I got to the front and she was so helpful and enjoyable to work with.

Sharon Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marie Standre  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Montgomery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin Opfel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyona Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Isles  |  First Impressions 
Rating:
5.0

I give you all a 10 star for Excellent . Thank you very much.

michael lewis  |  Overall Experience 
Rating:
4.0

The process to rent a storage space is long with too many forms.

George Ainsworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Thomas  |  Online Move In 
Rating:
5.0

Awesome facility in a very convenient location. Awesome staff.

Chatona Tibbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marco Lopez  |  Overall Experience 
Rating:
5.0

Everyone was very professional and very helpful.

Arthur Sotero  |  First Impressions 
Rating:
5.0

Everything about my experience with U-haul was great.

John Egan  |  Overall Experience 
Rating:
5.0

My plans are always to use uhaul I prefer using companies that have been around some time just for refer I am soon to be 58. Thank you and I will be coming back but this time a smaller unit for a few bins

stephanie nickerson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Smith  |  Overall Experience 
Rating:
5.0

Service desk individual very helpful, welcoming, patient, considerate. She took effort to accommodate my slow walking, ensuring I knew where to find my space as well as finding me a space as close to the enterance as possible.

linda foxall  |  First Impressions 
Rating:
4.0

Thank you.

CHRISTOPHER HODGE  |  First Impressions 
Rating:
3.0

I'm hearing impaired, and the staff were NOT accommodating to that unless I physically came into the store. They would send me emails, but would not respond when I sent emails to them.

Ginger Derby  |  Overall Experience 
Rating:
5.0

Exceptional service

Donna Smith  |  First Impressions 
Rating:
5.0

Used this facility for 6 years Always clean and helpful staff Plenty of roiling carts even when busy

PAULA MARSH  |  Overall Experience 
Rating:
5.0

Everyone was helpful and most of all friendly..thank you again

SHANIKA NELSON  |  Overall Experience 
Rating:
5.0

Such a nice facility and really helpful staff

ronnie myers  |  Overall Experience 
Rating:
5.0

The storage costs are too high. The units shouldn’t be locked after being one day late. The late fees happen too fast. The rate should be prorated when moving out.

Angela King  |  Overall Experience 
Rating:
5.0

Great experience

Athena Ruddick  |  Overall Experience 
Rating:
5.0

Facility is very clean and the staff was SUPER helpful

ronnie myers  |  First Impressions 
Rating:
5.0

Was a customer for 5 years.

REX MASTERMAN  |  Overall Experience 
Rating:
5.0

Love the staff here!

Tawona Barge  |  Overall Experience 
Rating:
2.0

my uhaul was given away and I was charged for the bigger uhauls milage fees and when i called to get it resolved I spoke with a very rude rep. i am not happy right now.

BIANCA DURHAM  |  Overall Experience 
Rating:
5.0

The facility is nice and they even have 24 hour access if that is what you need. My things were there for a few years due to constant apartment moving but I never had any issues.

MARINDA GUTIERREZ  |  Overall Experience 
Rating:
3.0

Rates keep going up!!!! cant even use the restroom with out a card . Just dont care about good customers that pay on time .very expense!!!!

ANTHONY DIMAGGIO  |  Overall Experience 
Rating:
5.0

Very professional

michael zoob  |  Overall Experience 
Rating:
5.0

The service was fast and efficient

Patricia Pichilingue Reto  |  First Impressions 
Rating:
5.0

I think that the check in and out process with the card is a pain and unnecessary during busy parts of the day when there are a lot of people coming and going. Loud alarms with lots of people there!!

kevin oconnor  |  Overall Experience 
Rating:
5.0

Christy was extremely helpful, and very professional. I appreciate how attentive she was in my situation. Thank you, Monika Fioravanti

monika fioravanti  |  Overall Experience 
Rating:
5.0

I'm still waiting for the Carrolton Police report regarding one precious item lost in your facility. Waiting for the result of their investigation thru the use of your facility camera. Thank you.

Jenita Julian-Forrest  |  Overall Experience 
Rating:
5.0

This place is great but the upper units are a bit warmer and would recommend bottom units if you're sensitive to heat. I didn't have a problem but some did that I ran into. Would definitely recommend

Lorie Lippert  |  Overall Experience 
Rating:
5.0

Great place

Jay Meister  |  Overall Experience 
Rating:
5.0

Great!

Damian Olmos  |  First Impressions 
Rating:
5.0

Had all of my one bedroom belongings stored with Uhaul for two years and four months. Nothing was missing from my storage, everything was in very good condition because of the controlled climate.

PATRICIA PERSON  |  Overall Experience 
Rating:
5.0

Thank you for this great facility. It was needed during my home renovations. Location was good and storage was secure. The staff was super friendly and professional.

Dominika Stasiowska  |  Overall Experience 
Rating:
5.0

Just so impressed by the exceptional customer service at uhaul. Whatever you are doing, keep it up.

Shem Patterson  |  Overall Experience 
Rating:
4.0

None

Joseph Jenkins  |  Overall Experience 
Rating:
5.0

Great place- I regularly do business here!

Richard GARCIA  |  Overall Experience 
Rating:
5.0

Was an easy process to rent a storage unit and reserve a truck. Nice people!

TOM DWYER  |  First Impressions 
Rating:
3.0

some of the staff was friendly however one lady was incredibly rude and demeaing

Ricardo Deleon  |  Overall Experience 
Rating:
5.0

Staff was really helpful, easy to use the facilities and access my things when needed

Olympia Paredes  |  Overall Experience 
Rating:
5.0

Exceeded my expectations on safety and cleanliness

Dina Hijazi  |  Overall Experience 
Rating:
5.0

Very friendly and courteous.

Joseph Davis  |  First Impressions 
Rating:
3.0

My initial contact with this facility last August was very stressful.....employees were less than helpful, even difficult at times. Employees were very inexperienced and ignorant

neeta steinbrook  |  Overall Experience 
Rating:
4.0

The only draw back is the slow computer/chip reader at check out; very helpful and friendly people!

Richard GARCIA  |  First Impressions 
Rating:
5.0

I love your service all.

Henry Wang  |  First Impressions 
Rating:
5.0

Thanks!!

OLIVER THOMAS  |  Overall Experience 
Rating:
4.0

Great service, nice people

Joseph Jenkins  |  First Impressions 
Rating:
5.0

No comments. Thank you!

ROBERT PHILLIPS  |  Overall Experience 
Rating:
5.0

Everything went super smooth. Had storage with them for over a year. Facility was super clean and secure. Rented numerous trucks. There was one mix up but it was handled very quickly. 5 stars for sure

Justin Patton  |  Overall Experience 
Rating:
5.0

Great customer service!

Rachel Bell  |  First Impressions 
Rating:
5.0

Excellent

Thomas Melena  |  Overall Experience 
Rating:
5.0

Clean and nice employees.

SCOTT THOMPSON  |  Overall Experience 
Rating:
5.0

Great the whole team was great. The mgr. wasgreat

William Monaghan  |  Overall Experience 
Rating:
5.0

Great staff and great service!!

Dorisol Quirino  |  First Impressions 
Rating:
4.0

I told the front desk that I was moving out, and then received both a bill and a call from an individual wondering if I had moved out. Other than that great facility.

Austin Welborn  |  Overall Experience 
Rating:
5.0

Extremely clean, always.

BLANCA DAVIS  |  Overall Experience 
Rating:
5.0

Katelynn, Harrison and Josiah were excellent in their customer service skills. I will recommend this location to anyone.

Tracey Floyd  |  First Impressions 
Rating:
5.0

I'm happy with the service they provide,

Mario Mares  |  Overall Experience 
Rating:
5.0

Excellent

Horacio Segura  |  Overall Experience 
Rating:
2.0

Roof in the facility leaks badly.

Shannon Cay  |  Overall Experience 
Rating:
5.0

Great service

michael chambers  |  Overall Experience 
Rating:
4.0

none

richard robert  |  Overall Experience 
Rating:
5.0

Excellent customer service. Great experience.

Sue Olson  |  Overall Experience 
Rating:
5.0

Great Staff

Twanae Jones  |  Reservation 
Rating:
4.0

Staff at facility is great.

JUSTIN MEEK  |  Overall Experience 
Rating:
3.0

Carol, Leroy and Miranda were the great ones that knew what they were doing. Everyone else seemed untrained with poor attitudes. Several leaks throughout the facility that will ruin your belongings.

Crystal Ruiz  |  Overall Experience 
Rating:
5.0

Great help from the staff

Algernon Lewis  |  Reservation 
Rating:
5.0

No complaints about staff or facility.

Adrian Simmons  |  Overall Experience 
Rating:
3.0

The wait time for assistants is very long , two employees working one with experience and one training, which slows down the process. This happens twice . Took 1 hour to check out. Needs more help!!

Kami singh  |  Overall Experience 
Rating:
5.0

Always great customer service. Communication was great and the facility was nice.

NPONANO MAIKORI  |  Overall Experience 
Rating:
5.0

My things had a home not just a storage. Always saved and the staff even when it has changed, remained the excellent customer service. THANK YOU!

MARTHA AROSARENA-HARPER  |  Overall Experience 
Rating:
5.0

The largest UHaul facility I ever been, very clean and staffs very helpful and friendly. Thank you.

suwarni harper  |  Overall Experience 
Rating:
5.0

This location did an awesome job taking care of us and our belongings. When we had an issue they were quick to resolve. This storage was for our college daughter, and I felt safe on the premises.

kristina reasland  |  Overall Experience 
Rating:
5.0

Good customer service.

Coleen Manoy  |  Overall Experience 
Rating:
5.0

AWESOME AND VERY HELPFUL STAFF..VERY CLEAN FACILITY !!!

Claudett Boston  |  Overall Experience 
Rating:
5.0

Please see the above ratings.

samuel shaddock  |  Overall Experience 
Rating:
4.0

Service from everyone was nice and friendly and helpful.

anna woods  |  Overall Experience 
Rating:
5.0

It was a good experience, just did not need the services any longer. Thanks

Debra Kruse-Hart  |  Overall Experience 
Rating:
5.0

Great Customer Service, very awesome staff!!

Phillip Friedman  |  Overall Experience 
Rating:
1.0

I have rented multiple times from UHaul. I reserved a truck and completed the online "checkin" prior to arriving. Despite this, the asst manager asked for all my contact info and was rude. Terrilble.

Victor Sequeira  |  Overall Experience 
Rating:
4.0

No complaints about the facility, but cost has increased 40% over the time I had the unit, and was no longer in line with my needs. There are decent nearby facilities with more competitive rates.

FRED H. CONNALLY  |  Overall Experience 
Rating:
5.0

n/a

madison mercedes  |  Overall Experience 
Rating:
5.0

Great facility

FRANK AUGER  |  Overall Experience 
Rating:
5.0

Thank you U-Haul for everything! You have been wonderful and I appreciate your excellent customer service.

ELIZABETH POPPELL  |  Overall Experience 
Rating:
5.0

I stored my stuff here much longer than originally anticipated. The facility was always clean and well lit. I felt like my stuff was very secure and any questions were answered by the friendly staff.

DIANA CUTSHAW  |  Overall Experience 
Rating:
5.0

The staff and service were excellent.

Patsy Moody  |  Overall Experience 
Rating:
5.0

This was the nicest experience from the beginning to the end. I would come back to this location if I ever need a nice facility and great people.

rochella SIMPSON  |  Overall Experience 
Rating:
5.0

All the employees at this facility made everything easy and enjoyable. Jimmy Jehn was acceptional helpful. I will definitely be back for all my storage needs!

jessica valle  |  Overall Experience 
Rating:
5.0

thanks for the service

KATHY LUNDE  |  Overall Experience 
Rating:
1.0

Best storage facility I've ever experienced !! Great people !!!

John Peterson  |  Overall Experience 
No reviews have been submitted for this location.

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