Comentarios del cliente para U-Haul Moving & Storage at Washington Blvd
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Washington Blvd
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Sheila J. en
Everything was great with the exception of no trolly was in the truck
ANA M. en
None all excellent Thanks
Tais P. en
The employees were friendly and knowledgeable. I had never rented a U-Haul before, so they made my experience understandable and hassle-free. My truck was fairly clean and having the size recommendations made it easier for me to select which was best for my move. Thanks U-Haul!
shantilsse M. en
The manger was very helpful and friendly. We will try and always use this location considering the original one we were sent to was not helpful at all and did not even know how to hook the equipment to out vehicle
Isaiah M. en
Continue giving great customer service like it was render to me. Mr. Ralph, Mr. Rodney was great.
James M. en
Returning the trailer was a little slow but In all things went smooth
KERRY L. en
There was a long to get the vehicle, which caused us to run behind.
Kenneth M. en
Nothing needs to change. Service is great. The employees are helpful and friendly. Over all the best Uhual establishment I have ever seen.
Clarence F. en
I really can't think of a thing, everyone greeted me in a professional manner and was so knowledgeable they made the experience fast and efficient
casey W. en
Poor customer service. A employee named Imani was ghetto and nasty. Also I reserved online for 24 hours when I got there I was told I could only rent for 5 hours, I had to pay for 2 extra days just to have enough time to do what I needed to do. Very unprofessional and I will never go back to that U-Haul location. While I was there 2 other customers had issues with there reservation as well.
Kimkesha S. en
Provide clean vehicles. The vehicle I rented was nasty,dusty, sticky, with bird poop on the inside window. The wheel alignment was WAY off which made it difficult to drive.
Rhonda M. en
nothing every thing was great.
mohammad A. en
I rented two trucks one of them was very good but the second one had a engine light on and seems to have a lot of problems. I couldn’t drive more then 25 mph because I was scared the noises the truck was making. I would highly recommend that truck needed to be fixed and rent or don’t rent this truck at all please. Thnx
brittney r. en
I got my stuff out of the storage unit and a grand majority of my belongings were covered in rat/mice urine & feces or either had been chewed through; toys to clothes to shoes to coats etc.. Not cool.
CHARLES B. en
You are sending email to the wrong address. Just because someone's name is xxxxx doesn't mean their address is xxxxx@gmail.com.. Please stop spamming people!
Tylon D. en
Manager at this location is awesome!!!!
Sharon W. en
My storage was paid in full but all of my things were still auctioned off because of an uncaring employee did not remove my room off the auction list. MY DAUGHTER AND I LOST EVERYTHING! I HAVE NOTHING
Niral P. en
Rats and mice came into my storage facility. They ate through and pooped on all my furniture and boxes. I had to throw everything out. The staff was not helpful and said they couldn't do anything.
tenika n. en
Very kind gentlemen at this location and professional
Shala F. en
I am a little upset by the prices for storage and late fees. The website is not easy to navigate.
jewel j. en
There roaches in the bathroom. Other than that, I had a good experience. The staff are wonderful. But, there were times when I had to wait extra long due to the limited number of staff. The storage
JOSEPH V. en
This Location is ALWAYS top shelf. I could not be happier
Francine J. en
Everything helpful was done-especially young man on Northern parkway - he went over abd above to make sure I was safe and my truck clean before I left.
tressie c. en
THE LADY CUSTOMER SERVICE WAS GREAT. I WOULD TELL MY FRIENDS ABOUT THAT LOCATION.
Stacy H. en
Staff friendly and very helpful.
ERIC C. en
If I could of continued to work I would have kept my space could not afford to pay for the unit
Shala F. en
None
Chanika N. en
Great customer service
LESLEY C. en
Been coming to this facilities for years.Overall friendly.
Roderick H. en
Very good experience.
JANE M. en
None
CHARLES B. en
I really like the people and their services
Kisha H. en
They Were Very Nice
sharae g. en
Good
Shawn F. en
Great service, value, commitment
Renee G. en
This was the worst experience in my life. I would never use your service again nor refer you to friends. Your customer is the WORST EVER. The absolute worst. Horrible. Train your employees.
NAJAH W. en
Everthing was great. No problems
Yulin W. en
very satisfied with your service
Allura B B. en
You guys are great keep up the great work
Sabrina w. en
Every thing and everyone was great and nice and very helpful at all times bbbbbbbnnnnnnnn
Danielle T. en
Everything was on time. Everyone was professional and truly helped make my move as smooth as possible.
Claire B. en
Didn't tell us we needed to go to a different location so we go in the car again & then nobody was there to give access to our Ubox. Waited in rain for someone to rush over. Disorganized. Not secure.
ANN T. en
That place Is rat Infested and the staff Is so unprofessional and very short tempered with the public....I wouldn't let my pets sleep In that rat hole and the storage prices are ridiculously to high,,
APRIL H. en
The manager Ralph was very customer friendly and supportive!
denise f. en
Very long lines every time ive been in there
Elizabeth R. en
I was never in the store, so though I checked yes, I don't know the cleanliness, hours or lighting. Working with Dale was wonderful.
constaince w. en
Staff professional,very helpful and courteous.
Chantelle W. en
Not a bad facility, kept well. Every time I came to the office there was a horrible line with just one person behind the counter. When I would call I would either get attitude or No answer.
makeba m. en
Need more people staffed, the wait is too long to get to a representative.
CHARLOTTE K. en
Thanks
GRETA W. en
Excellent Service
Frank B. en
I was never at the facility so those questions really don’t apply. However, my experience was not great. The u-boxes were unimpressive plywood junk, the price for delivery x2 was way too high.
alicia l. en
Some of the people working there were very rude
Brennan K. en
I've never had to use storage before for my first time there was a great experience great customer service and a clean facility