Comentarios del cliente para U-Haul Moving & Storage at Steeds Crossing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Steeds Crossing

Grado total:

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RICHARD S. en

Grado:

Met me as I drove in. Very courteous and helpful!

Marc C. en

Grado:

EASY DROP OFF, NO WAIT NO HASSLE. DROP IT AND GO. THATS WHAT CUSTOMERS WANT. GOOD JOB!

Joyce H. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

Waited outside for 10 to 15 minutes in the rental return area. Had to go inside to get someone but seemed only 1 employee was working. He was extremely nice and helpful.

Warren R. en

Grado:

Very professional and knowledgeable staff

Ryan L. en

Grado:

Nothing

Joe S. en

Grado:

This location excellent the one on 620 in round rock was unacceptable

Owen H. en

Grado:

El cliente no dejó un comentario.

Christina G. en

Grado:

Best uhaul location I have ever been to.

Lisa M. en

Grado:

El cliente no dejó un comentario.

Amar K. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

This was the largest u haul rental place I have ever seen. It is very well set up.

David B. en

Grado:

El cliente no dejó un comentario.

Stephanie L. en

Grado:

Took awhile for someone to come to the counter. However once helped it was quick and efficient.

Doris D. en

Grado:

The manager who assisted me was knowledgeable and professional. Thank you.

Rita C. en

Grado:

I was very happy with the facility in the storage everything was clean around the yard people in the office were very friendly. I had storage there for a year and a half .

linda G. en

Grado:

Not ask for my credit card number multiple times.

Lanny B. en

Grado:

It would be like to tell people about the after hours drop off app. that they need to view before they put the keys in the drop box so you can finish filling out the app.

Colleen J. en

Grado:

Truck had no pick up the 2nd gear did not engage . This was horrible to drive.

Lois D. en

Grado:

El cliente no dejó un comentario.

George C. en

Grado:

El cliente no dejó un comentario.

Pauline H. en

Grado:

Nothing

James P. en

Grado:

Not sure

Wendy B. en

Grado:

EXCELLENT customer service, assistance and attention to detail. We were contacted in a timely manner and scheduling/delivery occurred as planned. Shout out to TONYA for her thoughtful great service!

XAVIER N. en

Grado:

El cliente no dejó un comentario.

Mohammed A. en

Grado:

Customer service will a great

Gwen L. en

Grado:

El cliente no dejó un comentario.

Terry F. en

Grado:

Clean out the inside of the truck before the next rental. It was full of leaves and dirt.

Taylor P. en

Grado:

El cliente no dejó un comentario.

Debbie S. en

Grado:

Excellent Service.

Todd S. en

Grado:

Kam and his co-workers were really great.

GEORGE S. en

Grado:

El cliente no dejó un comentario.

Kelly H. en

Grado:

El cliente no dejó un comentario.

Sammie W. en

Grado:

I will definitely use this facility again for my storage needs!

Brett R. en

Grado:

Easy to rent, good condition, no hassles, friendly and helpful personnel. The team on delivery end were supportive and understanding with a great facility. Great experience from start to finish.

Teresa R. en

Grado:

None

MICHELLE E. en

Grado:

I just wished the staff would have explained where to find things like where The Truck that was rented would be parked, AND that the Storage number was on the Flyer I was handed and told "that's it"

MARK M. en

Grado:

Great place; stored stuff there for 3 years with no issues.

Emily A. en

Grado:

The best customer service I've had at a Uhaul yet.

Patti H. en

Grado:

I’m so pleased. This is without a doubt one of the nicest UHaul facilities I’ve ever been to. One level, plenty of carts and dollies, climate controlled and highly secure!

Jason H. en

Grado:

Easy online process. I've done business here and its a super clean and tidy facility. Thank you

Teresa R. en

Grado:

Very nice staff

PETER M. en

Grado:

Staff was friendly and very helpful! I was able to rent a storage unit and drop off the trailer all at the same place. I can't say enough good things about my experience. Thank you

darien n. en

Grado:

Our uboxes came out of this facility for delivery to our house. We never went to the facility, but the drivers that delivered the boxes and the people on the phone were very courteous and helpful.

Mike K. en

Grado:

Very happy with the service and facilities. Everyone is was very friendly and easy to work with for both my storage needs and moving supplies.

Taylor M. en

Grado:

Great customer service and friendly staff.

Tommy B. en

Grado:

The customers service provided by the personnel at U-Haul Moving & Storage performed their job in an exemplary manner. Customer service was awesome. The staff should be commended for a job well done!

Jeanine A. en

Grado:

Staff was very helpful and accommodating.

Cecily L. en

Grado:

Matthew was very helpful and knowledgeable! Great experience for the customer- thank you!

david j. en

Grado:

Very nice facility!

RICARDO L. en

Grado:

Great staff! Very helpful and friendly! I’ve visited several locations and this location is by far the best!!

Claudia D. en

Grado:

Excellent customer service! Thank you so much Thanks Claudia Duffield

Ana S. en

Grado:

I’m very happy

christopher l. en

Grado:

The storage units were filled with rats. I stored no food items or item that had any food residue, but all of my items still had rat poop and pee on them. I had to throw out all of my baby items.

patricia m. en

Grado:

Everything went smoothly with the move. All staff were extremely helpful!

elise j. en

Grado:

I worked with Panther loop storage, I assume they are the uhaul since they rented the truck. I could not leave the truck overnight because there wasn’t a return spot and the staff has not emailed back

Skyler B. en

Grado:

Thank y’all!

Annie V. en

Grado:

The GM, Mauri was rude to one of her employee the day I came in. They way she had spoke to him I didn’t like. He was a very nice man and was probably the only nicest employee there. The service was ok

John V. en

Grado:

Clean place. Secure. Friendly staff

JOSE G. en

Grado:

Nice and all the time during more than two years your people help me any time I request it. Definitely nice personnel and good facilities. Thank you .

Iris L. en

Grado:

Very satisfied with the service.

Guadalupe A. en

Grado:

You guys are proffesional and friendly ill recomend all my friends Thank

Quentin L. en

Grado:

Paid for 1 month and got the second month for free. i only used the storage for 5 days. Was told I could not get a partial refund by employee after asking manager for assistance. She could have called

thomas c. en

Grado:

.

Dung T. en

Grado:

excellent

NANCY T. en

Grado:

Too bad the rest of my experience with uhaul was terrible.

James J. en

Grado:

Too many problems to list. Call center and my local location where I just started renting are poorly trained, undependable, lazy, unprofessional, and forgetful. I regret renting anything from uhaul.

Greg W. en

Grado:

Mauri was exceptional! As long as she is employed at this location I will recommend it above all others. On more than one occasion she went above and beyond to assist me!

GREG B. en

Grado:

Overall met expectation!

Ursula G. en

Grado:

Best location

Robert B. en

Grado:

Great facility! Staff was always very helpful. Storage building kept super clean!

Vivian M. en

Grado:

The faculty is clean, however I got a free month with a trailer rental, they acted as they given it to me for free and charged me for one more month in advance. Not the way to do a business

SUZANNE K. en

Grado:

Wonderful. The manager and attending employees all went out of their way to make my move as smooth as possible. I would highly recommend this location to all my friends! Special thanks to Maurri.

christina z. en

Grado:

Everyone was nice especially the guy who signed us up I don't remember his name but he had blond tips in his hair very nice gentlemen

JAckie B. en

Grado:

Friendly courteous staff

Bonnie W. en

Grado:

Staff who connected our auto transport trailer did not know that the driver side fender hinges open to allow the driver to easily exit the car after loading. We climbed through the window of our car

Eva G. en

Grado:

I had so many issues with my U-Store boxes and the person who received them and were to deliver them to the location nearest my home were they were promised in a text she sent me. Horrible service!!!

Peter S. en

Grado:

Cedrick (unsure spelling) was outstanding. He went above and beyond, and added to an already hassle-free process. I want to commend him, and the entire U-Haul team.

Loleta R. en

Grado:

I really like this location. Everyone was so polite and friendly and respectful keep up the good work you guys are #1

theresa t. en

Grado:

used uBoxes... was pleasantly surprised. Facility questions not relevant to what we used... you should update your survey for uBoxes.

janine d. en

Grado:

This facility including Tanja and her staff were amazingly helpful. Calling the customer service number was painful. Many missteps by UHaul on this order bit Tanya did all She could to make it right

JAMES M. en

Grado:

Had a bit of trouble getting the correct U-Boxes delivered and picked up. One of the wrong boxes was delivered and then had to be replaced by the correct box belonging to me.

JOSH S. en

Grado:

The staff was very friendly and helpful

HENRY LEFTY F. en

Grado:

The employees were the best. Always very helpful willing to help any way

Ariel C. en

Grado:

I had to call repeatedly over 2weeks to provide payment info and request delivery. Then they tried to set up delivery after my month of storage would've been up! The only helpful person was the driver

JAN P. en

Grado:

Laura was professional, efficient, and personable when she brought our uboxes. She is to be commended. Our overall experience was excellent except with minor issues that Chris resolved immediately.

Frances M. en

Grado:

U-Haul enjoyed doing business with you-all.

Candi L. en

Grado:

I've never been to this location but received 187 emails today from U-Haul asking me to complete this survey. I'm not actually giving this location a poor rating. Couldn't complete without rating it.