Customer Reviews for U-Haul Moving & Storage at State St

4,685 comentarios

2020 W State St   Milwaukee, WI 53233
(10 blocks west of Milwaukee County Court House on State ST)

(414) 933-7766

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 933-7766

2020 W State St
Milwaukee, WI 53233
(10 blocks west of Milwaukee County Court House on State ST)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KENDRICK L. 
Clasificación:
3.0

To answer the phone calls. One of your employees just ignore the calls for customers. The other didn't.

EVELYN A. 
Clasificación:
4.0

Equipment was in terrible condition. It had hardened mud and grass all over it. We had problems loading our car due to the mud. The wheel fender cover did not secure properly - we had to use additional straps so it wouldn't fall open during travel. VERY poor. The gentleman at the facility was excellent. Very nice and professional.

PAMELA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEENAN F.  |  First Impressions 
Clasificación:
5.0

U have on state 20th st a worker name Ramiro he is a very good worker keep the smile on your face in Milwaukee Wisconsin

MARIA ELENA R. 
Clasificación:
3.0

I like Uhaul that's why I keep coming back

PRINCESS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERROD W. 
Clasificación:
3.0

Windows and mirrors were not clean. Normally I wouldn't say anything but I had to travel pretty far before I could find a gas station that had something to wash them. Even the inside drivers side was bad. Appeared to have old liquid drippings.

Junell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nikita G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashfaq H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS R. 
Clasificación:
5.0

This location each time I rent from here, everyone is so helpful, respectful and explains everything that you need to know. Keep up the good job.

SHENITA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE F.  |  Overall Experience 
Clasificación:
5.0

The gentleman who attended to me was professional and very prompt with his support. He knew exactly what he was doing and made the process extremely easy. Very helpful, especially when you have a stressful thing like moving to do. One less thing to worry about. Great job!

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHYKEIMA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgina A. 
Clasificación:
3.0

El cliente no dejó un comentario.

PRINCESS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEONTA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sundii M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANIBAL O. 
Clasificación:
5.0

N/C

Shana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANTE S. 
Clasificación:
3.0

They are very nice people 😊

Simone D.  |  Overall Experience 
Clasificación:
3.0

Have more pick up trucks available for other customers

Leon S. 
Clasificación:
5.0

I Always rent from this location. The Older Gentleman is very respectful, kind and pleasant.

SHENITA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE I. 
Clasificación:
3.0

You guys need to explain the extra unknown charges that you guys charge.

TAMETRA C. 
Clasificación:
5.0

This is not a comment about the location specifically, well at least the negative feedback. It was closed and we had a trailer to drop off here and take the Truck to a different spot (This makes zero sense as there was plenty of room). This location had someone drop another truck off preventing the ability to drop a trailer and leave. We had to move cones and back in the trailer. Not really this locations fault. the location was great, clean, and well lit. That said U-HAUL, your messing up and put us in a very dangerous position. We got no notification that the trailer was to be dropped off at a different location until we started the trailer check in process. We checked in the truck at the location we were told to drop it off at. Once we started the trailer check in, we could not advance because we were not at the right location. This forced us to get on the phone with a rep (who was doing his best to help) and he basically was stuck. As were we, at 11:00 night in sub zero temps in a VERY sketchy neighborhood. We had to drive the truck 'out of contract' because we had already checked it in from the drop off we were told to drop off the trailer at a different location and drive the truck back. I know moving assets it challenging, especially for cross country, but your system, your tech, failed you and us.

Ryan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice C. 
Clasificación:
5.0

The employee that was there was very welcoming and funny. The kind of staff that leaves a positive impression.

ANDRES G. 
Clasificación:
3.0

Store was fine and 1 Employee was friendly. The truck was not well maintained as the tire pressure light was on. It was raining as well and someone left the overhead door open so the whole interior of the truck was wet.

KEVIN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shaqueshell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NITA A. 
Clasificación:
1.0

I wasn't informed on all the fees & stipulations & never signed or new about a contract & this was my first time renting a uhaul ever!!! I was charged 256$ For 2 days & I used 104 miles & the truck had a quarter tank when I got it which they did not check! As well as not knowing that I had to physically check the truck in online when I dropped it off with key at 1am ish in the morning. Was very confused had to talked to customer service multiple times which they filed a dispute..but I was genuinely confused and felt misinformed & definitely overcharged I will never use uhaul again unless somebody else pays.

ALIYAH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKISHA J. 
Clasificación:
2.0

I ordered the truck for pick up at the South 1st Street Location but they gave away my truck to someone else. The State Street location only had a cross country truck with over 84K or 76K miles. I took the 76K+ truck. The engione hadc trouble shifting gears in the mountains and we had to put it in nuetral and coast downhill in the mountains. The truck engine was challenged throughout the trip.

MARY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

BASHIR E. 
Clasificación:
5.0

Great all around service

KEVIN M. 
Clasificación:
5.0

Professional pick up, helpful , friendly and comical. Rates were very affordable

NIKITA G. 
Clasificación:
1.0

You need to give people a receipt after they return the equipment.

LARHONDA E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest J. 
Clasificación:
4.0

Easy seamless return although it was quite a bit out of my way, with several locations much closer to my final destination.

Brett B. 
Clasificación:
5.0

Clean and safe area

DIA H. 
Clasificación:
4.0

I had reserved a 5x8 trailer on line for pick up in Sussex , close to where I was staying for $68. I got a call that I was going to get a 6x12 instead but felt it would be too big for my vehicle so I cancelled that and made a new reservation close to where I was staying. Later I got a text that instead I had to pick up the trailer in downtown Milwaukee at 8:00 am. I got there at 8 but they didn't open until 9 so I had to sit there for an hour. It makes me think the on line reservation thing is just a crap shoot and you just need to call all the places in the area you want to pick up something and make sure they actually have it to reserve. Plus the price was $40 more to reserve the second time.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMMY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denita R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONTRELL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAMIKA B. 
Clasificación:
5.0

Very professional n helpful.

KEITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELISSA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariano J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald B. 
Clasificación:
5.0

Nothing the rep that helped US GOD SENT

LATRENDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA S. 
Clasificación:
5.0

Continue doing what you do. Job very well done thank you

LINDA C. 
Clasificación:
5.0

Cleanest u haul place I've ever been in

LUIS B. 
Clasificación:
5.0

I have no complaints about the pickup location. What I do have a complaint about is that I reserved from a location that was 5 minutes from home. On the day of pickup when I checked in I found out that it was switched to a new location 25 minutes from my home. The least that should have happened is an agent should have called me to inform men of this and the reason why!!! It really threw my schedule off!!! When I called Curry Park Uhaul to inquire why I was put on hold for 20 plus minutes. I ended the call while waiting and tried re-dialing only to be put on hold again! Custumer service really lags!!!

JOSEPH R. 
Clasificación:
5.0

they were courteous and knowledgable

MOSE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEONNA B. 
Clasificación:
5.0

Equipment I rented was good . The person who checked me in was not friendly or personable. But the person who checked me out made up for that. He at least conversated and ask me how everything was and thanked me for using U haul

larry R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anita B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARLEN M. 
Clasificación:
3.0

Self pick up should be explained over the phone

THOMAS F. 
Clasificación:
3.0

self guided check in process took too long- 40+ minutes. you should just staff your locations - was disappointed that could not be streamlined and i had to enter in the same info mult times

Justin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDELL H. 
Clasificación:
3.0

Staff was friendly and extremely helpful. Found a screw in tire of original trailer and did everything he could to make it right. He was concerned with the safety of the trailer.

CHRISTOPHER B. 
Clasificación:
3.0

El cliente no dejó un comentario.

sHONDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRINA T. 
Clasificación:
4.0

Customer service agent was exceptionally helpful.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paij C. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony F. 
Clasificación:
5.0

the team there could use some help, they might be understaffed. But they were polite and helpful

Neil K. 
Clasificación:
5.0

Great job thank you

EDWIN M. 
Clasificación:
5.0

App return and rental has not worked for me.

GLENDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINE M. 
Clasificación:
5.0

Better parking space

DIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIA W. 
Clasificación:
1.0

El cliente no dejó un comentario.

LEONDRA G. 
Clasificación:
5.0

What teamwork, the staff at this location are well trained and very professional. This was absolutely the smoothest uhaul rental I have ever had, and completely recommend this location for your next rental.

BRIAN B. 
Clasificación:
1.0

General Manager very rude

LUKE H. 
Clasificación:
5.0

Always SATISFIED, when I come and go from you all...KEEP UP THE GREAT WORK.

CLAUDE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANSOM N. 
Clasificación:
3.0

Open early and more trucks

Glenda C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phani Ravi Teja N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Latonya C.  |  First Impressions 
Clasificación:
1.0

You overcharged me for my first month rent. The manager needs to call me back asap to have that resolved. ¡Gracias!

Oghenetega A.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
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    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

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  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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