Comentarios del cliente para U-Haul Moving & Storage at Sparkman Dr

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Sparkman Dr

Grado total:

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Sean D.
Grado:

Inside of vehicle was dirty, cup holders etc.

Robert R.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

El cliente no dejó un comentario.

troy G.
Grado:

The last lady at the afternoon shift was HORRIBLE! No customer service, no personality at all.

Deamber E.
Grado:

El cliente no dejó un comentario.

MILES J. | First Impressions |
Grado:

Brittney was very patient and helpful. Explaining what’s available and telling us about the free month for college students leaving because of the virus.

Cara C.
Grado:

These Guys were amazing. They allowed a discount on the truck since I was taking it to Nashville after the tornadoes to deliver straw. I was very grateful.

La'Tina B.
Grado:

El cliente no dejó un comentario.

Derick F.
Grado:

El cliente no dejó un comentario.

Derick F.
Grado:

CSR was not able to confirm even verbally that the Gen manager at the last UHAUL stating that it was approved for 100 additional miles which I went under but was charged by her stating that her hands were tied and I should file a customer complaint, but her store is not the store that owes me money it's the store I came from and how her (Brittany Taylor) store don't do refunds.

Julian B.
Grado:

El cliente no dejó un comentario.

Billy S.
Grado:

Agent was awesome!

JEAN G. | Overall Experience |
Grado:

El cliente no dejó un comentario.

jannie E.
Grado:

Wonderful.

Steven G.
Grado:

El cliente no dejó un comentario.

Namon H.
Grado:

El cliente no dejó un comentario.

Clifford B. | Overall Experience |
Grado:

Carolyn and Ron Davenport are the nicest people that I have ever met and I would recommend the Sparkman Dr Uhaul storage to anyone they are the best in my opinion.

Shanetta Y.
Grado:

Nothing, things went perfectly.

lisa D.
Grado:

El cliente no dejó un comentario.

Timothy T.
Grado:

I extended my rental by at least 3 days thinking I was paying $30 a day for the truck. Turned out I had to pay for the dolly each day, insurance extra each day, etc., so about $80 extra. The manager of the location was the one that updated my rental each time and could have easily asked me if I realized I was paying a lot of extra fees, but not a word. My own ignorance, but he could have made me aware.

William H.
Grado:

El cliente no dejó un comentario.

WILLIAM T. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Yulicia M.
Grado:

El cliente no dejó un comentario.

ronnie Sr. C.
Grado:

Need more parking area for trucks !!!

Paul M.
Grado:

El cliente no dejó un comentario.

Stanton W.
Grado:

El cliente no dejó un comentario.

Nicholas C.
Grado:

The bed of the van was a bit dirty but nothing to worry about

Kevin K.
Grado:

El cliente no dejó un comentario.

Keisha M.
Grado:

El cliente no dejó un comentario.

Aleczander J.
Grado:

Ensure there are no leaks and that both wipers work before letting someone pickup the truck. Both wipers fell off during the drive, and I had to return the truck to the location mid-pack wasting essentially an hour of my mover's time. We then hurried leading to them cutting corners and neglecting to use the furniture pads I rented damaging most of my furniture and appliances (I find out today if my essentially new washing machine is fixable).

Paul M.
Grado:

Best Customer Service around! Rob, Carolyn and Brittany bend over backwards to make sure everything runs smoothly. Need a storage unit or a truck. Go See them!!!

Paul M.
Grado:

El cliente no dejó un comentario.

Kevin M.
Grado:

El cliente no dejó un comentario.

Valerie A.
Grado:

El cliente no dejó un comentario.

Roy H.
Grado:

El cliente no dejó un comentario.

Andrew R.
Grado:

El cliente no dejó un comentario.

Namon H.
Grado:

El cliente no dejó un comentario.

Gregory B.
Grado:

El cliente no dejó un comentario.

Kerri B.
Grado:

El cliente no dejó un comentario.

Timothy T.
Grado:

just keep doing what you’re doing

John A.
Grado:

Was forced to return the truck to this location though it wasn't where I picked up and ways from my house. This resulted in going over on mileage which was precipitated by the UHaul return location that I was forced to use. They should be using their customers to shuttle trucks to the location they want them and then forcing the customer to pay for that privilege.

Craig M.
Grado:

Nothing at this location. The young lady working was excellent!!!

Colin R.
Grado:

This place had me in and out at what I think is a record pace for a moving truck return. They were friendly and professional the entire time.

Eather S. M.
Grado:

Keep doing what you are doing. I did not see anything that needed to be improved. I was only there for a very short while. The man that took the truck in waited on us promptly as we arrived at the location.

Brenda G.
Grado:

Nothing need. The team was very nice, helpful and professional.

Monica U.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

El cliente no dejó un comentario.

Undrell B.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

Merry Christmas to the hardest working Uhual staff around!!!

Matthew D.
Grado:

El cliente no dejó un comentario.

Wanda L.
Grado:

I really appreciate that my things were kept safe and were not rat infested like some other places are. I also appreciate how you value the customer and do not punish them for staying for long periods of time. Thank you so much!

Louise C.
Grado:

All i can say is keep up th good work. U-Haul is an amazing company. Ive never been disappointed. Thank you so much

Emil J.
Grado:

Great service, efficient and friendly staff. Highly recommended.

WANDA L. | Overall Experience |
Grado:

After 3 years, there was no sign of rodent activity, which is a big difference from another storage company I have dealt with. My things were safe and undamaged. Thank you for helping me!

Paul M.
Grado:

El cliente no dejó un comentario.

DAVID M.
Grado:

El cliente no dejó un comentario.

Ricky L.
Grado:

Not much area for parking/maneuvering. Service of staff was awesome.

Tiffany A. | First Impressions |
Grado:

A great place to have a storage bin

Michael W.
Grado:

El cliente no dejó un comentario.

Nicholas P.
Grado:

Again as always, the staff and their customer service is superior.. The Equipment, very clean and seemed to operate as it should.. I highly recommend this location to anyone looking for quality, efficiency, and beautiful staff that knows how to accommodate your local or long distance needs.. Thank you Guys, All 3 of you! ??

Perry S.
Grado:

I don’t think I can think of anything, it was great

Carla R.
Grado:

El cliente no dejó un comentario.

Shawn P.
Grado:

The Davenports are wonderful!!!!

George L.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

#1 Uhual location!!!

Kiyomi B. | First Impressions |
Grado:

great job

daniel J.
Grado:

El cliente no dejó un comentario.

Nicholas P. | Overall Experience |
Grado:

I live a distance away, but I would use no other location in the area, no matter where I live! They went above and beyond for customer service and I felt that I and my things were extremely safe!

NYIA P. | First Impressions |
Grado:

Very nice, very professional. Friendly, kind and helpful.

Eric W.
Grado:

El cliente no dejó un comentario.

Aris H. | Overall Experience |
Grado:

They were always very kind and helpful with everything and yes I would recommend this place to all my friends and Family

Alethia B.
Grado:

El cliente no dejó un comentario.

Shanika Z.
Grado:

El cliente no dejó un comentario.

Sean C.
Grado:

It is a great experience as is. Rob the manager is always a huge help and goes above and beyond for customers even when it is insanely busy. Everything about it was wonderful and ran like a pendulum

Davetra S.
Grado:

The CSA Brittany at this location was the BOMB.COM!!!!! she was so sweetand very helpfull!!!

Amy J.
Grado:

Parking was a little hard... But the attendant was GREAT!!!

D'Andre C.
Grado:

El cliente no dejó un comentario.

Richard J.
Grado:

El cliente no dejó un comentario.

Clyde G.
Grado:

Excellent service!

Joseph B.
Grado:

Everything was perfect. The truck was ready when I arrived. The pickup process was smooth and fast. I would recommend this location to anyone needing a truck in the Huntsville area.

Marie C.
Grado:

Very nice and very efficient service. I am glad to have met the service Managers , The Davenport. I will need their services again, so I am planning to use your company again... and the same store again. Thanks for great service.

Nichele M.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

El cliente no dejó un comentario.

Sandra B.
Grado:

Excellent. Only issue we had was when we needed to add blankets to,our order after we picked up the truck, they had to write a new contract rather than add to existing one.

Sandra B.
Grado:

El cliente no dejó un comentario.

Delicia R.
Grado:

El cliente no dejó un comentario.

TAMMY N. | Overall Experience |
Grado:

Carolyn and Rod are awesome!

KAREN L. | First Impressions |
Grado:

Customer service was awesome and easy to process.

Lori F.
Grado:

This is the best uhaul location in town. Friendly staff and great hours. I drive across town to use this specific location due to supreme employees. They are doing it right!

Paul M.
Grado:

Love this location! Rob, Carolyn and Brittany are amazing!!! HIGHLY recommend A++++

KRESLYN G. | Overall Experience |
Grado:

Thank you for always being professional and keeping my belongings secure.

PRISCILLA P. | Overall Experience |
Grado:

Didn't like when someone called me about my bill when it wasn't late, just on the last day to pay before being late. I paid my bill every month and was never late. Didn't appreciate the call.

Antonio B.
Grado:

El cliente no dejó un comentario.

Juliette N. | Overall Experience |
Grado:

Very Satisfied! Thank You!

Macon C.
Grado:

El cliente no dejó un comentario.

JOSEPHINE C.
Grado:

El cliente no dejó un comentario.

Lameya H.
Grado:

Wonderful Customer service

Daijhane B.
Grado:

El cliente no dejó un comentario.

Junata C.
Grado:

The site was down so I wasn’t able to get my reserved rental truck that night. I went that morning to get my truck the worker was rude, told me I was lying about the site being down. I was promised money back, which is not happening. I would never rent a truck with this company again. Also- a bunch of homeless men walking around the site at night. I didn’t feel safe

Michael W.
Grado:

El cliente no dejó un comentario.

Shirley C. | Overall Experience |
Grado:

Very good service. Thanks Brittany!!!!!

Nichole R.
Grado:

El cliente no dejó un comentario.

Timothy M.
Grado:

El cliente no dejó un comentario.

Kimberely B. | Overall Experience |
Grado:

Very friendly professional service. I would recommend this facility to everyone.

Natamara N.
Grado:

The customer service that Rob and Carolyn provided was above and beyond excellent. They were extremely helpful in every way during my last minute move. I will always use this location as long as I reside in Huntsville!

Jayne S.
Grado:

El cliente no dejó un comentario.

thresa W.
Grado:

El cliente no dejó un comentario.

Johnny M.
Grado:

El cliente no dejó un comentario.

Corey N.
Grado:

El cliente no dejó un comentario.

JOHNNY M. | First Impressions |
Grado:

The guy at the counter gave superb customer service

Ismael R.
Grado:

Checked out using Truck Share, it was fairly simple.

Johnny W.
Grado:

Parking is a little tight other than that this place went above and beyond to help they was great very friendly very helpful.

Amanda S.
Grado:

Too small and not enough parking. The employees were nice

Linda W.
Grado:

El cliente no dejó un comentario.

William O.
Grado:

What a fantastic experience! Cleanest and best maintained truck I’ve ever been in! “Brittany “ was extremely helpful in getting me the size truck I wanted!

Steven G.
Grado:

Rob & Carolyn go above and beyond too make sure every single one of their customers are satisfied! This is by far the best Uhual location bin all the lands!!!!!!!

Leslie J.
Grado:

El cliente no dejó un comentario.

Alicia M.
Grado:

El cliente no dejó un comentario.

Evan H. | Overall Experience |
Grado:

Customers should be let known about the bugs in the facility before hand.

Angela P. | First Impressions |
Grado:

Very friendly and helpful. Thank you so much.

TANIA D. | Overall Experience |
Grado:

Great owners

GENEVA B. | First Impressions |
Grado:

When I arrived at location, I was told different information than what I was told over the phone when I placed my order for services. I had to pay additional costs.

Nakeisha P. | First Impressions |
Grado:

Very respectful

Latoya M. | Overall Experience |
Grado:

Everything was all good.

KUTRINA H. | First Impressions |
Grado:

I needed a truck and storage immediately and Ron was able to assist me with both within minutes. Great customer service and friendly as well. I would highly recommend this U-haul to family and friends

Angel R. | Overall Experience |
Grado:

Mr D was a nice and pleasant man to rent from but his wife should work on her people skills

KAYLEE L. | Overall Experience |
Grado:

Purchased a large unit, but downgraded to a smaller sq ft before move in. The cash difference has been held hostage and I still havent been given my money back even after I left the unit. 0/10

LESLIE H. | Overall Experience |
Grado:

None

TIMOTHY A. | Overall Experience |
Grado:

My only issue were the bugs and pollen that were on my belongings, particularly the ones on the ground. There were many spiders, so I didn't consider the poison trap effective.

Dantrell T. | First Impressions |
Grado:

Excellent service very polite and helpful staff

Nicholas P. | First Impressions |
Grado:

Great service and friendly staff with clean, well kept facilities! Would return and HIGHLY recommend to others!

SHIRLEY H. | First Impressions |
Grado:

Awesome and smooth experience.

DYLAN H. | Overall Experience |
Grado:

Fantastic customer service and the rates were very affordable

Shaniah C. | First Impressions |
Grado:

Great service!

Lanny W. | Overall Experience |
Grado:

Great!

TADEIJA D. | Overall Experience |
Grado:

it was convenient

PARISEA S. | Overall Experience |
Grado:

Great Business! Great People! Very Professional! Thank You

RANDAL T. | Overall Experience |
Grado:

Best customer service for my s me call bg across the country!!

PAUL M. | First Impressions |
Grado:

Rob and Carolyn are the BEST! They go above and beyond for every customer. Customer Service is what they are about! Go see them :)

Latoya M. | First Impressions |
Grado:

The staff showed great customer service!!!

Brenda H. | Overall Experience |
Grado:

I did not get a copy of my closeout receipt.

DANIEL A. | Overall Experience |
Grado:

Good service:)

CONSUELO D. | Overall Experience |
Grado:

Staff very Friendly and Helpful, always. :)

Susan G. | Reservación |
Grado:

Excellent customer service

MIKE B. | Overall Experience |
Grado:

Too bad there is no parking there.

CASSANDRA M. | Overall Experience |
Grado:

Thank you for everything.

SEAN H. | Overall Experience |
Grado:

You all need to spray begore people move in

Paula A. | Overall Experience |
Grado:

Thank you...

MELISSA M. | Overall Experience |
Grado:

Helpful

BRENT B. | Overall Experience |
Grado:

You gave me excellent service most of my transaction was done by phone and email. I will highly recommend this location to others that I know it's still in the Huntsville area.

MARK S. | Reservación |
Grado:

I will not need the storage unit. EXCELLENT service

JERRY D. | Overall Experience |
Grado:

The people in the office were completely professional. They went out of their way to make sure we were set up. We set it all up from out of state and everything was lined up when we got here.

ALLISON M. | Overall Experience |
Grado:

Thank you

JERRY L. | Overall Experience |
Grado:

Stored items became moldy. Was never notified of leaks in my storage building.

CARLIS G. | Overall Experience |
Grado:

Great service

No reviews have been submitted for this location.

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