Customer Reviews for U-Haul Moving & Storage at South Blvd

8,800 comentarios

5108 South Blvd   Charlotte, NC 28217
(Btwn Seneca & Tyvola Rd)

(704) 525-5889

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 525-5889

5108 South Blvd
Charlotte, NC 28217
(Btwn Seneca & Tyvola Rd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

First I wanted to say that Jonesia was exceptional at what she does! She was friendly, quick and knowledgeable. The only issue I had was the app. I tried to do the pick up and not have to go inside but it wasn't working but Jonesia made up for that frustration.

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vernon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tavera W. 
Clasificación:
5.0

Your South Blvd staff restored my faith in great customer service!

Nancy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike O. 
Clasificación:
5.0

Super-efficient and friendly check out process. I felt the truck I got was maybe in need of maintenance. It almost did not start when I went to move it from the parking lot to the loadout dock. Also, it had a loose piece of sheet metal in the interior of the van that was treacherous had we stepped on it in the wrong way, as in if we stepped on it at all. Those are the only thins I can think of that might help the next person renting that van.

Donna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BLAIR P. 
Clasificación:
5.0

Easy location to drop off.

Joan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARICELA SALDANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERVIS G. 
Clasificación:
5.0

Easiest uhaul experience I have had! Quick & easy!

Hannah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
1.0

Have gas in truck. Maintenance truck, would have to turn key several times for it to turn over.

Miguel O. 
Clasificación:
5.0

Vehicle was clean, service was efficient.

Craig P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanh T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
4.0

I received Good service

WILLIE S. 
Clasificación:
5.0

The general manager Keith is a nice guy, professional and very courteous. I am big on customer service and because of my interaction with Keith I will recommend this specific location to my friends and family.

RACHEL A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER D. 
Clasificación:
3.0

El cliente no dejó un comentario.

AYASHA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie J. 
Clasificación:
5.0

My overall experience was great! A Retail Specialist named TJ Bell was Exceptional and very professional. There was also a young lady named Aniya who was very professional and fashionable. I loved her Black Sunglasses! Their Manager was very professional and very knowledgeable about how to deliver on the Best Customer Service on reviewing and providing Top Notch Service at The Close of My Transaction! UHAUL South Blvd. I am very Appreciative!

Mary Roslyn M. 
Clasificación:
5.0

The Staff on hand, Jonesha (sp?) were very help and Knowledgeable... I forget the other lady's name, but she assisted with much patience and kindness...

Cec G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ami H. 
Clasificación:
1.0

El cliente no dejó un comentario.

hector C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Thanks Keith you always come through when needed keep up the good work

Cedrick L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chandon A. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
3.0

The van was dirty. There were juice stains in the cupholders.

Domonique B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fiona S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebastian R. 
Clasificación:
3.0

I was scheduled to pick up the vehicle I'd rented from the U-Haul location at 4201 Revolution Park Dr in Charlotte, NC 28217. When I arrived by taxi from the airport I was informed that I had to go to a different location. The taxi had already left so I had to call another taxi and pay once again to go to the 5108 South Blvd in Charlotte. No offer was made to take me there or to pay for the cab and no apology was offered. I wasted 2 hours getting the truck. The average rating does not reflect this location it reflects my entire experience.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oriana S. 
Clasificación:
2.0

Took two days to get done and they broke a wire on my camera on back of my Mercedes sprinter van

Ricardo D. 
Clasificación:
4.0

It was fine. My emailed bill is so tiny that I cannot read it and it won't enlarge. Very disappointing.

Jonathan G. 
Clasificación:
5.0

Train the workers! I had an appointment at 11:00am and said it would be done by 1. I got there at 10:45 and did not leave there until 3:30!!

Rodney H. 
Clasificación:
5.0

Nothing to improve, was incredibly grateful and pleasantly surprised by how easy the return was, dropping it off during business hours. I even told the gentleman who walked up to my window to help me - "THAT'S IT? It's this easy to turn the truck back in??" He was a sweetheart and made it super simple for this first time UHaul driver of a gal!

kathleen F. 
Clasificación:
5.0

Customer Service is excellent at this location. Highly recommend

Deanna R. 
Clasificación:
5.0

For the long trailer, it would be good to have a stand with jack. I had too buy a stand when we took trailer off truck for a day. Otherwise, great experience

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERVIS G. 
Clasificación:
4.0

The gas tank was empty when I received the truck. The gas light came on immediately after driving the truck off the lot

Kyle S. 
Clasificación:
3.0

The customer service counter was not always fully staffed and the process took a long time.

Todd M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian N. 
Clasificación:
5.0

Friendly staff, great service

peter L. 
Clasificación:
5.0

The original location in Rock Hill I reserved and paid for an installation doesn't even do installations. Why was I allowed to book an appointment there? I wasted time driving to/from the location and then had to go the complete opposite direction for another location. Both locations were VERY helpful by making arrangements for same day install but you need to remove the Rock Hill location from your site.

Jeff H. 
Clasificación:
5.0

The service goodtje technician good apologizes but so goods thank you for the service

JOSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlie Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
4.0

Very good service and nice people.

Vince C. 
Clasificación:
5.0

great service for bike rack installation

Baha M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Your manager Keith Washington went out of his way to support us and handle all of our concerns. His staff was really friendly and helpful too. This was an awesome experience, especially considering my circumstances. Thank you so much.

Joyce B. 
Clasificación:
5.0

Nada

Spot on M. 
Clasificación:
3.0

Going back tomorrow as my stop ligjt dont work. Seems that the installer did something wrong and one off my stop light is not working

Omar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

kassandra U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seshadri L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

I had know problem, I was in and out

Petrina N. 
Clasificación:
1.0

Return the truck with more fuel in it then when we received it and was still charged as if it was low on fuel

TED O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kashon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

Great experience renting the van for three weeks. Affordable, room to load all sorts of things and driving proved to be easier than I thought. Best decision to rent from uhaul Thank you!

Carol B. 
Clasificación:
5.0

Nada

NGAN T. 
Clasificación:
5.0

Great customer service from inside and outside staff

charlene J. 
Clasificación:
5.0

keep up the good work

Emmanuel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanequa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel V. 
Clasificación:
4.0

Great service overall. I was greeted well, I ended up staying to wait for my hitch installation and the estimation time was a couple of hours. Honestly didn't feel that long. The installer was very knowledgeable and answered all my questions and did a great job on the installation.

Nicholas R. 
Clasificación:
3.0

Be certain you have all parts on hand

ELIEZER H. 
Clasificación:
5.0

Service was great! Staff was very professional, knowledge and kind. I didn't have to wait long for the service or installation. I will definitely go there again in the future. Thank you for everything.

Miriam M. 
Clasificación:
5.0

I have experienced only easy, professional and very friendly rentals, many times with the personnel at 5108 South Blvd, charlotte, NC location for years. Thank you!!

sidney P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Grether R. 
Clasificación:
1.0

Customer services Was very poor Money was stolen off card manager was Very Mean

Vaniti B. 
Clasificación:
1.0

My whole entire move was a mess with the uhaul not working properly.

Kiya C. 
Clasificación:
3.0

There was no inspection of the tow hookup. I had no idea if it was done right. It was pouring rain and i was not happy.

Ryan S. 
Clasificación:
2.0

The staff was not knowledgeable about what was going on. They were frustrated and often raised their voices to the customers.

Seng T. 
Clasificación:
3.0

Vehicle I was given had been wrecked several times. Should be taken out of service and repaired before given to customers. I took my own before and after pictures just in case for my own records.

Francisco S. 
Clasificación:
5.0

No additional comments.

chris h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY H.  |  Overall Experience 
Clasificación:
5.0

I cannot thank the employees enough for helping me find my things and assist me with the movers who decided to leave my belongings there without informing us ahead of time. Thank you again 

Anna C.  |  Overall Experience 
Clasificación:
5.0

Keith Washington is the Manager for good reason . He is professional, helpful and knowledgeable about the rental trial and storage units .. my truck was ready when I arrived .. the entire staff at this location were kind helpful and hardworking they really were busy and all of the employees seemed to work together to get the customers served . Even waiting in line I was cool with it bcs I could see their hustle to get us moving as quickly as possible ..my experience I must say was perfect from start to finish I dislike moving but this uhaul location made a tough job easier . Thank you Keith and your entire Staff!!

Tenéa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Excellent service. Staff was exceptionally polite

Lewis B.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Stephanie H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Celine M.  |  Overall Experience 
Clasificación:
2.0

They over charged me for a uhaul

Celine M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B.  |  Overall Experience 
Clasificación:
5.0

Everyone that worked at this branch was absolutely amazing and very professional. The best customer that I have experienced in a while. Thank you team! Keep up the great work!!

JACQUELINE Y B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER C.  |  Overall Experience 
Clasificación:
1.0

The advertised unit was not available and they charged me the insurance which was promise to be refunded and they never cancelled the rental contract either so my first month was charged as well. This took weeks and weeks to get resolved through 2 National U-Haul numbers. The local store manager never responded to any of my approx 6 emails

Tara W.  |  Overall Experience 
Clasificación:
5.0

I had my unit for about 2 years, maybe longer. The store manager, Keith Washington has always shown top notch professionalism. From the first time I entered the store, his interactions with not only his team but the many customers was seamlessly smooth, relaxed and efficient. He should be commended on running a 5 star operation! Additionally, all communications regarding payments, etc. have always been prompt and the online account system is one of the best platforms I've navigated as a customer. I'll be sure to share my review with all the local social media platforms as well as Yelp and the BBB. Well done and all the best to you and your outstanding team! Until next time, it's been a pleasure. Chris Simmons 410-428-0002

CHRISTOPHER S.  |  Overall Experience 
Clasificación:
5.0

Mr. Keith was a very nice manager Thank him so much

dorris G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMINIQUE D.  |  Overall Experience 
Clasificación:
4.0

Keith the GM was great at all times.

james c.  |  Overall Experience 
Clasificación:
5.0

Keith was a very helpful representative.

ELIZABETH G.  |  First Impressions 
Clasificación:
5.0

Manager Keith has a keen eye for the operations and organization of this Uhaul facility! 5 ⭐️ !!

Robin l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Chad D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dyniah O.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

xiomerki C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Hans M.  |  Overall Experience 
Clasificación:
5.0

The staff do a great job

Sherrie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ursula C.  |  First Impressions 
Clasificación:
5.0

Keith and the team at South Boulevard U-Haul are AWESOME. Professional and friendly. Couldn't do enough to help. Moving is so stressful and they go out of their way to make it easier. Thank you so much.

Carol H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hayley H.  |  First Impressions 
Clasificación:
5.0

The whole staff was great, polite, and professional. Everyone deserves a raise.

WESLEY P.  |  Overall Experience 
Clasificación:
3.0

Always had to ask to have door open to access

coleen a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nita I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Aisha W.  |  Overall Experience 
Clasificación:
5.0

This location seemed to be well run and busy.

James J.  |  First Impressions 
Clasificación:
1.0

Worst storage ever! My daughter passed away in North Carolina. I lived out of state. I put her belongings in storage. For close to 10 years I paid on time every month. When I summoned the courage to get her things I came back to the storage. It no longer had a ceiling. Wire mesh covered the top. I had rented a large trailer for all her things. When I went into the storage it had been ransacked. The majority of my daughters belongings were gone. I found items that did not belong to her on top of the few boxes that were hers. . I took the few boxes and went home. All the years of paying on the storage were for not. The precious items I had from her life were gone forever. Not from fire or a flood but from thieves rummaging through what was left of my daughters life! To add insult to injury, a few weeks later I get a call requesting payment on the now empty storage. The entire experience was outrageous!!!!

KIMBERLY M.  |  Overall Experience 
Clasificación:
5.0

I was quite surprised at the i have everything fit wit room to spare especially for me being short . all and all i like everything and the fact the first is. month FREE

SHIRLEY R.  |  First Impressions 
Clasificación:
5.0

Everything was great

Henry F.  |  First Impressions 
Clasificación:
5.0

Keith gave me excellent service and was very helpful.

Haywood J.  |  First Impressions 
Clasificación:
5.0

The staff was always very helpful and courteous. Went above and beyond!

Tracy B.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

MORRIS J.  |  First Impressions 
Clasificación:
5.0

This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!

DEBRA C.  |  Overall Experience 
Clasificación:
5.0

The employees at this Uhaul location go above and beyond to make sure customers are taken care of!

Tracy B.  |  First Impressions 
Clasificación:
5.0

very friendly and efficient!

Tracy B.  |  First Impressions 
Clasificación:
5.0

Taheem was AWESOME!!

APRIL H.  |  Overall Experience 
Clasificación:
5.0

Very friendly and easy to work with. Great facility.

Tyler Y.  |  First Impressions 
Clasificación:
4.0

Management staff was helpful snd friendly on ever visit

Victoria R.  |  Overall Experience 
Clasificación:
5.0

Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.

Nathanael W.  |  Overall Experience 
Clasificación:
5.0

I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)

Melanie M. | Reservación
Clasificación:
5.0

Uhaual made my whole move a positive experience.

Richard J.  |  Overall Experience 
Clasificación:
4.0

Hours is not 24 hours another then that everything was good. Gracias

Sherrie W.  |  Overall Experience 
Clasificación:
5.0

Very nice facility

Steve B.  |  Overall Experience 
Clasificación:
5.0

Excellent service!

Eric O.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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