Comentarios de los clientes para U-Haul Moving & Storage at South Blvd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at South Blvd

Clasificación general:

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GARY C.
Clasificación:

El cliente no dejó un comentario.

Patricia W.
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El cliente no dejó un comentario.

Lowell S.
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They gave us outstanding service above and beyond what we expected. The truck was ready they recommended what additional materials i.e. boxes, blankets, etc. we would need to make our packing and moving, safe and damage free. Excellent and pleasant customer service! Everyone was nice and pleasant!

Robert L.
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El cliente no dejó un comentario.

William N.
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El cliente no dejó un comentario.

Robert A.
Clasificación:

Keith really was great to work with. from the beginning when he installed a mount on my wife's VW until we picked up our 4 x 8 trailer. I would definitely put U-Haul at the top of my list for all of my Moving Needs.

Henry F.
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El cliente no dejó un comentario.

JON B.
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Truck broke down on me multiple times and uhaul roadside help was no help. Had to return the truck due to all the issues. Power steering quit, motor would quit and not start, brake and oil lights were on, truck smoked so bad that everyone thought it was literally on fire. Brake light and buzzer was on so took the truck back. Did not get fuel due to truck issues. Gave truck to shop mechanic

ZACHARY M.
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Put the specs for the towing trailers in correctly. The rental was a complete waste as my would not fit on the trailer safely wasting time and money.

William R.
Clasificación:

Charge less, I could have bought a truck for $200 but tricked myself into spending $90 for 2 hour van rental

MATHEW G.
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El cliente no dejó un comentario.

Tamaris R.
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El cliente no dejó un comentario.

ANGELA H.
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El cliente no dejó un comentario.

WARREN T.
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Again, Outstanding service from this facility and management! Keith Washington is a class act and an asset to Uhaul! Excellent customer service!

Catherine M.
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Great crew that works together to get the customer in and out easily!

Christopher A.
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The only frown with this location is the clerk had to answer the ringing phone, and service the caller, of which they had to stop serving me and i was there being served before the call came in. The caller should have been placed on hold not me. First come fist served should have been enforced.

RONALD S.
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Rental experience was completely positive.

David W.
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El cliente no dejó un comentario.

Greg C.
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Keith and his team were great to work with. Best Uhaul location in Charlotte!

CHARLES G.
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the same thing you did for me!

James M.
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El cliente no dejó un comentario.

Rich W.
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El cliente no dejó un comentario.

Gina D.
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El cliente no dejó un comentario.

Stephen S.
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El cliente no dejó un comentario.

Andrew M.
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El cliente no dejó un comentario.

Jonathan B.
Clasificación:

El cliente no dejó un comentario.

Richard E.
Clasificación:

easy drop off, they just let me know where to put the trailer and i was done.

coleen a. | Overall Experience |
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Always had to ask to have door open to access

donnie B.
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El cliente no dejó un comentario.

NATHANIEL S.
Clasificación:

El cliente no dejó un comentario.

Opal K.
Clasificación:

El cliente no dejó un comentario.

Angela P.
Clasificación:

I was ignored by staff. I dropped off the vehicle at 3:00pm and was called by staff at 6:00pm to ask me when I was returning the truck. Receipt was not sent until the next day so I was nervous that something had happened to the truck and I was going to be held liable. Unprofessional and disorganized service.

Raymond T.
Clasificación:

Keith is a great guy. He took care of an issue I had a month ago with one of the trucks that I rented at another location and he help me take care of that problem now I will travel over 25 miles and pay a 40 uber fee so I can rent from his location. 5 star service. Ray T

CEDRICK L.
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Thanks Keeth you and your team was very helpful

DERRICK M.
Clasificación:

El cliente no dejó un comentario.

Susan A.
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El cliente no dejó un comentario.

Mark L.
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El cliente no dejó un comentario.

kevin S.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

CEDRICK L.
Clasificación:

Thanks Keith for the help

ROBERT D.
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It all went very smoothly! Very nice people!

DOMINIQUE O.
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El cliente no dejó un comentario.

CRAIG C.
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Model your other stores after this one Great Management

BRIAN O.
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El cliente no dejó un comentario.

Roschell T.
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The only issue I could say that I had was that I was not told that a link would be sent to me to take pictures of the truck and to look at it for damages. I just got a link and. My family had to tell me

Caitlin L.
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El cliente no dejó un comentario.

DRAYTON H.
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El cliente no dejó un comentario.

JOHNNY F.
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Mgr. Keith, & crew, were friendly, courteous, knowledgeable, & thorough. They put a receiver on my car last week. That's why I came back when I needed a trailer. I live in Ft. Mill, SC, but it's worth the drive.

PETER W.
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Everyone was nice and then they charged me double what they said they would.

Edgardo R.
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El cliente no dejó un comentario.

Jodie B.
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The equipment was clean but one of the tires was very soft. I would have thought that would have been checked prior to my pick up. Other than the soft tire, I was very satisfied with the rental.

Francisco M.
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Excellent and friendly people

Steven H.
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The gentleman I picked the truck up from in the morning was very pleasant and knowledgeable about the app check in process, and Keith was outstanding.

BRIANNA D.
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Saamika was so awesome during this whole process. From the time I talked to her on the phone, got the truck and upon return. Kudos to you girl!! Thanks so much for all your help! Great customer service and so down to earth.

MARTIN H.
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Last minute rental because we ran out of room. Great accommodating customer service!

Lakendrick D.
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AFTER BEING SENT AROUND THE WORLD TO GET A TRUCK I HAD PROBLEMS WITH THE THE WHOLE TRIP I AM SAD THAT THEY WOULD PUT ME AND MY THINGS ON THE HIGHWAY WITH THAT TRUCK RUNNING THAT WAY I 3 and a half hour tripped turned into a five and a half hour trip UHAUL IN CHARLOTTE YOU GUYS ARE THE WORST AND I NOTICED THIS MORNING MY CAR WAS DAMAGED DURING THE HOOK UP CORPORATE WILL HEAR FROM ME N THE MORNING

THOMAS K.
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El cliente no dejó un comentario.

Michael C.
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NOTHING - the customer service experience was EXCELLENT!

ERIC S.
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El cliente no dejó un comentario.

Alison B.
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El cliente no dejó un comentario.

Michael G.
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No comments at this time. The rental process went very smooth and the personnel were very helpful.

Brianna B.
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El cliente no dejó un comentario.

WARREN T.
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General Manager Keith Washington is a class act. He helped me multiple times with a regular rental of a car hauler to transport my race car. Always does a great job!

Emma M.
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When I got my truck, the dollies I ordered were not in it and I didn't know until I got all the way home, so I had to go back to uhaul and get them.

CAROL K.
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Check vehicles for service needs more often. This vehicle needed serious servicing. Air in tires insifficient, broken front fender casing us to have to tape it up tp prevent scraping on tire.

MARK K.
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Sam was fast and friendly.

Eric C.
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Great service

William E.
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El cliente no dejó un comentario.

Hazel J.
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It is a very good thing to be able to reserve and confirmed your reservation online and also returned it after hours.

Maureen C.
Clasificación:

Nothing really. I had to reschedule my appointment from 9:30 to 3:30. I sent a message the night (after closing) before asking if it was possible and received a text the next morning confirming it. This is the second time I rented from this place and everyone is always beyond professional and friendly. Very positive experience during a stressful time. I appreciate it.

Thomas S.
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El cliente no dejó un comentario.

Cory B.
Clasificación:

More representatives available for check in and check out

Lutezenia E.
Clasificación:

Keith was great. No problems

Narendar T.
Clasificación:

El cliente no dejó un comentario.

Luz A.
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El cliente no dejó un comentario.

Chip F.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

William G.
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The van was clean except for the windshield. Had to clean it myself.

ALEXANDER D.
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El cliente no dejó un comentario.

Nolan S.
Clasificación:

Had to go to a different uhual to pick up truck. It was thirty minutes across town. Didn't cover the mileage we had to traverse to and from to get. Cleaned the truck and turned it in and then got a cleaning charge as well.

nita I. | Overall Experience |
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El cliente no dejó un comentario.

nita I.
Clasificación:

El cliente no dejó un comentario.

NORVELETTA M.
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El cliente no dejó un comentario.

Angela A.
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El cliente no dejó un comentario.

MICHAEL P.
Clasificación:

El cliente no dejó un comentario.

ROBIN W.
Clasificación:

Changed rates for storage rental by Mgmt after quoted differently by phone. Then told me go to public storage which I did.

Byron G.
Clasificación:

Website reservations are cumbersome. Hard to find stores that have desired equipment

DARREN C.
Clasificación:

The truck wasn't clean. They hadn't even cleaned inside of the windshield. Frankly I don't care about dirt in the cab but Jesus, you should clean the windows so I can see.

Claire C.
Clasificación:

You have great employees at this location. The two ladies that helped me Wednesday, 9/30/20 were awesome. Would absolutely recommend this location to anyone.

Frederick R.
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The after hours pick up needs a lot of work. The process is not user friendly and the customer service reps are not prepared to assist.

Miguel D.
Clasificación:

I picked up the truck at 2.45pm. At 6pm I started packing and loading the truck, meanwhile a thunderstorm reached the city of Charlotte. We noted that a huge amount of water was leaking thru the roof. At that moment we noted a huge opening on the truck's roof. A lack of respect to deliver a truck in such condition. Several pictures were taken. I had 2 helpers that I had to pay extra 300 dollars due to the waiting time for the rain to stop. I contacted the customer service number and took 1.5h to talk to someone. After that, the proposed road side assistance would take additional 1.5h, meaning a total of 3h to wait for help. I decided to wait the rain to stop and pay the extra cost to the movers helper. I have pictures of everything and they will go public if not 100% refund due to a faulty equipment delivered to a customer.

Joli M.
Clasificación:

This was a great experience! I have used them a few times now and everytime it seems to have gotten better! The staff is 5 star! The staff is so friendly and helpful and management!

Tony B.
Clasificación:

Keith Washington was great! Customer service was impeccable! Would definitely recommend Uhaul in the future solely based on his customer service!

Frank B.
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El cliente no dejó un comentario.

Luca R.
Clasificación:

El cliente no dejó un comentario.

Jacqueline P.
Clasificación:

El cliente no dejó un comentario.

Sean J.
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The young lady that checked me in was very nice and helpful!

Leider I.
Clasificación:

Poor customer service.

Mayank A.
Clasificación:

El cliente no dejó un comentario.

JAMERIAM B.
Clasificación:

The battery went dead on us and it caused us to have to move over through the early morning so needless to say i was aggravated

Christopher C.
Clasificación:

The girl at the desk was very friendly and helpful

Luca R.
Clasificación:

El cliente no dejó un comentario.

Aisha W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James J. | First Impressions |
Clasificación:

This location seemed to be well run and busy.

KIMBERLY M. | Overall Experience |
Clasificación:

Worst storage ever! My daughter passed away in North Carolina. I lived out of state. I put her belongings in storage. For close to 10 years I paid on time every month. When I summoned the courage to get her things I came back to the storage. It no longer had a ceiling. Wire mesh covered the top. I had rented a large trailer for all her things. When I went into the storage it had been ransacked. The majority of my daughters belongings were gone. I found items that did not belong to her on top of the few boxes that were hers. . I took the few boxes and went home. All the years of paying on the storage were for not. The precious items I had from her life were gone forever. Not from fire or a flood but from thieves rummaging through what was left of my daughters life! To add insult to injury, a few weeks later I get a call requesting payment on the now empty storage. The entire experience was outrageous!!!!

SHIRLEY R. | First Impressions |
Clasificación:

I was quite surprised at the i have everything fit wit room to spare especially for me being short . all and all i like everything and the fact the first is. month FREE

Henry F. | First Impressions |
Clasificación:

Everything was great

Haywood J. | First Impressions |
Clasificación:

Keith gave me excellent service and was very helpful.

Tracy B. | Overall Experience |
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The staff was always very helpful and courteous. Went above and beyond!

MORRIS J. | First Impressions |
Clasificación:

Great customer service

DEBRA C. | Overall Experience |
Clasificación:

This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!

Tracy B. | First Impressions |
Clasificación:

The employees at this Uhaul location go above and beyond to make sure customers are taken care of!

Tracy B. | First Impressions |
Clasificación:

very friendly and efficient!

APRIL H. | Overall Experience |
Clasificación:

Taheem was AWESOME!!

Tyler Y. | First Impressions |
Clasificación:

Very friendly and easy to work with. Great facility.

Victoria R. | Overall Experience |
Clasificación:

Management staff was helpful snd friendly on ever visit

Nathanael W. | Overall Experience |
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Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.

Melanie M. | Reservation |
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I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)

Richard J. | Overall Experience |
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Uhaual made my whole move a positive experience.

Sherrie W. | Overall Experience |
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Hours is not 24 hours another then that everything was good. Thanks

Steve B. | Overall Experience |
Clasificación:

Very nice facility

Eric O. | Overall Experience |
Clasificación:

Excellent service!

No se han enviado comentarios para esta ubicación.

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