Customer Reviews for U-Haul Moving & Storage at South Blvd

7488 comentarios

5108 South Blvd   Charlotte, NC 28217
(Btwn Seneca & Tyvola Rd)

(704) 525-5889

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(704) 525-5889

5108 South Blvd
Charlotte, NC 28217
(Btwn Seneca & Tyvola Rd)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Keith and the team at South Boulevard U-Haul are AWESOME. Professional and friendly. Couldn't do enough to help. Moving is so stressful and they go out of their way to make it easier. Thank you so much.

Carol H.  |  Overall Experience 
Clasificación:
4.0

Only issue was the truck had a warning regarding thr tire monitoring system.

Joel F. 
Clasificación:
5.0

Customer service was fast, efficient, and friendly. The young lady working was on top of things taking care of two people at a time and knew what she was doing:

SHARON H. 
Clasificación:
5.0

Please do not wrap saftey chains of trailers around vehicle steering shafts. Does nothing in emergency situations but damage the vehicle. Will not hold

Jerry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton L. 
Clasificación:
2.0

Second time renting at this location. It says to sit and wait in your vehicle when returning and no one ever comes out. Happened both times. Although plenty of workers there. The truck was newer but the driver speaker was messed up amd kept cutting in and out. Worse thing driving alone and not being able to listen to your music really sucks. Just need to have more attentive staff. The girls up front were great yesterday reserving. It's just the returning is always really poor.

BRANDON R. 
Clasificación:
5.0

Lower the price per mile. These vehicle are really not fuel efficient.

NATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
4.0

El cliente no dejó un comentario.

VIJAY KUMAR A. 
Clasificación:
5.0

Self drop off - after hours- was quick and efficient

Alex E. 
Clasificación:
1.0

The poor rating is for the location in Pineville which was unprofessional and due to that they really messed up my original rental. I spent several hours on the phone with customer service. I was told someone would reach out to me in reference to this experience. I still haven't heard from anyone.

CASEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TUNG BACH T. 
Clasificación:
5.0

Loved the booking online process and pickup. Saved us from waiting in line. Would be great if you sent an email maybe the day before or so to.prompt for pre-registration. I ended up doing it that morning in the parking lot and had I done it in advance my pickup could have been even quicker. ¡Gracias!

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

joyce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAX B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSEYKATHERINE L. 
Clasificación:
5.0

Keith was great working with multiple customers at a time at the front desk. Very efficient and knowledgable.

Wilson D. 
Clasificación:
1.0

Truck had very little gas already in it, transmission sounded like it was about to give out. The movers from the uhaul website cancelled last minute and I waited on hold with U-Haul for an hour, no credit or assistance was granted. You are on your own and a purely a number to them.

ANDREW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley D. 
Clasificación:
1.0

My reserved truck was given to someone else and got taken right in front of me while trying to go through the app steps. I was trying to be contactless due covid, there was no chance. When I went to the front desk and complaint about it people were quite rude. The issue was solved but it took an hour of my time at the location and not even an apology.

Tadas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICAH G. 
Clasificación:
4.0

Great customer service. Fast and easy process with no issues.

CHANDRA Y. 
Clasificación:
5.0

Process was efficient and stress free. Cost effective

Angela L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
1.0

$19.95 went up to $65 for just 20 miles

KARTHIK V. 
Clasificación:
4.0

We rented a truck from different location. Called the day before to confirm. When arrived, no truck available. So we had to go to South Blvd. location. Second time this has happened. Thankfully other location credited us for the extra miles we would have to drive. However, it was an inconvenience that ate up an extra 1.5 hour of our time. This location forgot to give us the handtruck we rented. But we did turn around to get it. Return process was very easy.

GEORGE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Dominique E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
5.0

Everyone was helpful and a great experience.

MICAH E. 
Clasificación:
5.0

great customer service

DERRICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA J. 
Clasificación:
5.0

Nothing to improve upon

Mark S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lee M. 
Clasificación:
4.0

I am still waiting for my recipe or email after returning the truck

YONAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick M. 
Clasificación:
5.0

After having some problems checking in the truck, I believe this experience was Excellent. Great customer service!

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Sam was very knowledgeable and concerned about my need for a truck. I appreciated her and would recommend others to that location.

DARLENE L. 
Clasificación:
1.0

The inside was clean and the employees were kind. I am frustrated with my experience here because before dropping off the UHaul, I filled up at the closest gas station and filled the tank a smidge over the 5/16th line was (which 5/16 was where it was at when I received the truck). When I walked in, customers were being served at the front desk but an employee to the side asked if I was dropping off. I said yes and he proceeded to ask for the keys. I handed them over and asked if there was any return paperwork I needed to sign or if I completed a drop off inspection with him. He said no, due to COVID and told me I was good to leave. Later that day I received a bill to pay for extra gas. Although it was less than $10 I was extremely frustrated. They made it seem like a convenient drop off experience, but instead I felt like I was being nickled and dimed. Because I had filled up on the way there, I wish I had taken a picture at the time of the drop off to document exactly how much gas was left. My advice - Protect yourself as the customer!

JORDAN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole S. 
Clasificación:
3.0

Got Slammed for extra mileage that I was not made aware of when the reservation was made. Will never use UHaul again! At least Penske and budget are straight with you on the reservation details up front.

JOSEPH T. 
Clasificación:
5.0

Wow really great service and nice staff. Had a wonderful experience. Thanks Prasad

PRASAD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy F. 
Clasificación:
5.0

Quick, efficient, friendly. Thank you!

SARAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stony J. 
Clasificación:
4.0

The guy who I checked in with was great. Very helpful and quick.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

OUSMANE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hayley H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO R. 
Clasificación:
1.0

There was dog hair and it smelled like smoke. They also overcharged me for gas even though I notified them when I first checked it out. I sent a picture of the gas gauge as requested.

ELIZABETH N. 
Clasificación:
4.0

The truck was mostly clean. The seats had a spill on them and dashboard was a bit dirty but overall good.

RONNIE A. 
Clasificación:
5.0

Nada

STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

COURTNEY I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris G. 
Clasificación:
5.0

Excellent staff and service!

JENNIE D. 
Clasificación:
5.0

Make it clear in how you pay if they are giving you a $1 for the first month. I was not satisfy with the explanation I was given.

Hazel J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kuwanna L. 
Clasificación:
5.0

Friendly and professional services. Got me in and out quickly.

RAY A. 
Clasificación:
5.0

The windshield on the pickup that I had was very dirty and there was no wiper fluid to rinse it off. Double check vehicles to make sure things like this are taken care of. ¡Gracias!

RANDALL A. 
Clasificación:
5.0

Service was impeccable

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn F. 
Clasificación:
5.0

The operation of the pick-up location was friendly, efficient, and an overall good experience. The trailer was a piece of junk. Only four tiedown cleats on each side, and one of them was broken. The tie-down rails had slots that were so narrow that my 3/8" diameter rope would not pass through the slots. One fender was badly dented.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold M. 
Clasificación:
5.0

Staff was superb - I was in and out in less than 10 minutes

MARGUERITE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

There is nothing I can say but that's your always so kind and professional and my sincere thanks to Sam for her help and kindness

Sheila P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Victoria M. 
Clasificación:
2.0

You above average

JEANELL S. 
Clasificación:
5.0

Trailer was ready for me. Very little wait time

BRUCE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
1.0

El cliente no dejó un comentario.

xiomerki C. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene P. 
Clasificación:
5.0

lamard was absolutely amazing! i was behind impressed with his professionalism and kindness and how awesome he made the process. there was a nice man with dreads that helped me at drop off too. kudos for a great staff!

CAITLYN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nieves G. 
Clasificación:
5.0

El cliente no dejó un comentario.

demarco C. 
Clasificación:
5.0

Great customer service. I will return to this location. The gentleman that assisted me with my trailer rental and return was very helpful and very nice. I am sorry I didn't get his name.

LEWIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

hal O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH M. 
Clasificación:
1.0

I reserved a uhaul at my nearest location. When I get there to pick up my uhaul I was sent to a different location miles away without them informing me before I got there. I get to the second location having to wait because the keys wasn't turned in. So I was sent to another location that was miles away. I just feel as if it was a bad experience and bad customer service especially when you are moving and you have things to do and also felt like my mileage wouldn't been so high if I would've gotten my uhaul where I reserved it at. What you can do to improve for your next customer make sure you call and give them a heads up on their reservation.

CORA K. 
Clasificación:
2.0

Trucks should be checked if previous Customer has given the truck without last baggage. For me it was a bad experience where I found 2 dirty mattresses inside the truck after reaching home.

RAKESH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joni T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany G. 
Clasificación:
5.0

The whole staff was great, polite, and professional. Everyone deserves a raise.

WESLEY P.  |  Overall Experience 
Clasificación:
3.0

Always had to ask to have door open to access

coleen a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nita I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Aisha W.  |  Overall Experience 
Clasificación:
5.0

This location seemed to be well run and busy.

James J.  |  First Impressions 
Clasificación:
1.0

Worst storage ever! My daughter passed away in North Carolina. I lived out of state. I put her belongings in storage. For close to 10 years I paid on time every month. When I summoned the courage to get her things I came back to the storage. It no longer had a ceiling. Wire mesh covered the top. I had rented a large trailer for all her things. When I went into the storage it had been ransacked. The majority of my daughters belongings were gone. I found items that did not belong to her on top of the few boxes that were hers. . I took the few boxes and went home. All the years of paying on the storage were for not. The precious items I had from her life were gone forever. Not from fire or a flood but from thieves rummaging through what was left of my daughters life! To add insult to injury, a few weeks later I get a call requesting payment on the now empty storage. The entire experience was outrageous!!!!

KIMBERLY M.  |  Overall Experience 
Clasificación:
5.0

I was quite surprised at the i have everything fit wit room to spare especially for me being short . all and all i like everything and the fact the first is. month FREE

SHIRLEY R.  |  First Impressions 
Clasificación:
5.0

Everything was great

Henry F.  |  First Impressions 
Clasificación:
5.0

Keith gave me excellent service and was very helpful.

Haywood J.  |  First Impressions 
Clasificación:
5.0

The staff was always very helpful and courteous. Went above and beyond!

Tracy B.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

MORRIS J.  |  First Impressions 
Clasificación:
5.0

This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!

DEBRA C.  |  Overall Experience 
Clasificación:
5.0

The employees at this Uhaul location go above and beyond to make sure customers are taken care of!

Tracy B.  |  First Impressions 
Clasificación:
5.0

very friendly and efficient!

Tracy B.  |  First Impressions 
Clasificación:
5.0

Taheem was AWESOME!!

APRIL H.  |  Overall Experience 
Clasificación:
5.0

Very friendly and easy to work with. Great facility.

Tyler Y.  |  First Impressions 
Clasificación:
4.0

Management staff was helpful snd friendly on ever visit

Victoria R.  |  Overall Experience 
Clasificación:
5.0

Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.

Nathanael W.  |  Overall Experience 
Clasificación:
5.0

I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)

Melanie M. | Reservación
Clasificación:
5.0

Uhaual made my whole move a positive experience.

Richard J.  |  Overall Experience 
Clasificación:
4.0

Hours is not 24 hours another then that everything was good. Gracias

Sherrie W.  |  Overall Experience 
Clasificación:
5.0

Very nice facility

Steve B.  |  Overall Experience 
Clasificación:
5.0

Excellent service!

Eric O.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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