Customer Reviews for U-Haul Moving & Storage at Shadeland Ave

3,586 reviews

2701 N Shadeland Ave   Indianapolis, IN 46219
(N Of I-70, at the railroad tracks)

(317) 546-1503

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(317) 546-1503

2701 N Shadeland Ave
Indianapolis, IN 46219
(N Of I-70, at the railroad tracks)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

wayland coe 
Rating:
4.0

Young man working there (by himself, it seems) was very friendly, calm, and helpful. I had a great experience in part because of him!

caitlin STAHL 
Rating:
5.0

Customer did not leave a comment.

Kevin jackson 
Rating:
5.0

Customer did not leave a comment.

william lindsey 
Rating:
5.0

Installer was super great, got me in early and got me out of there early. Super kind, straight forward, and professional.

William Sanchez 
Rating:
4.0

Great experience

Eric Umbright 
Rating:
5.0

Customer did not leave a comment.

Dhana Morris 
Rating:
4.0

Customer did not leave a comment.

Vincent Starks  |  Overall Experience 
Rating:
3.0

The centralized scheduling system was the only thing thta didn’t work. I made this appointment 4 times, and fou d out upon arriving that nobody was able to install a hitch at yhat time or even on that day after I arrived. The staff seemed to be unaware that I was scheduled for service. The scheduler did not seem to be able to tell whatbthe capabilty of each location was on anybgiven day, and no concern was made for how far away from my preferred location the actual appointment was made.

Mark Perpall 
Rating:
5.0

Customer did not leave a comment.

Emily Kleck 
Rating:
5.0

Pay your staff more Owen and the others

Fred Garner 
Rating:
5.0

The individual who worked with us was friendly, helpful, and efficient. When we needed to have the wiring on our vehicle repaired so that we could properly pull the uhaul trailer, he made sure to sell us the correct adapter, get it wired in correctly and get us on our way in a timely fashion. There was a place for us to wait that was warm and comfortable. And he made sure to let us know there was wifi if we needed it. I highly recommend this location for a uhaul rental!

David Hampton 
Rating:
5.0

Customer did not leave a comment.

Tina Burke 
Rating:
4.0

It wasn't a bad experience but the back of the truck was dirty. Also, the truck had a LOT of play in the steering wheel!

Edward Hill 
Rating:
5.0

Customer did not leave a comment.

shiela dunlop 
Rating:
5.0

These guys do there job. No complaints

Tony Williams 
Rating:
5.0

Customer did not leave a comment.

Ingris Pineda 
Rating:
4.0

Customer did not leave a comment.

Hickel Similien 
Rating:
4.0

We did after hours pickup but it was clean and instructions well laid out

Anthony Mycio 
Rating:
5.0

Customer did not leave a comment.

william lindsey 
Rating:
5.0

Everything was above and beyond nothing to change

Richard Whitlock 
Rating:
3.0

I didn't expect to have to clean the snow off the windshield and unstick frozen doors myself. Very disappointed.

Dana Bass 
Rating:
5.0

Customer did not leave a comment.

Tolunda Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacquelynn Smith  |  First Impressions 
Rating:
1.0

Never in my life will I rent from you guys, It costed me 1500 dollars to go 800 miles, when the trip was 0.89 cent per mile

DANA BROWN 
Rating:
4.0

I have nothing negative to say about UHaul, because I never officially moved into my unit. However, they were very nice and called me to check to see if I still needed the until even though I I was making payments and not moved in yet. The staff there are wonderful and I would recommend renting a storage unit from UHaul anytime.

CHRISTA REED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECCA KIDD 
Rating:
5.0

Everything went smoothly, couldn’t ask for better customer service!!! Thank you..

Kristin Calvert 
Rating:
5.0

Update the pictures of damages or scratches on trucks

Cesar Gomez 
Rating:
5.0

All the staff was courteous and respectful. They were very friendly and helpful to me when making a decision on what truck to rent. I recommend

Vivian Booth 
Rating:
5.0

Mike was great to work with.

Mark Johnson 
Rating:
4.0

Customer did not leave a comment.

Latosha Jackson 
Rating:
5.0

What was so great I needed more time because it took longer then expected and had no problem renting the uhaul longer. It was easy and a great experience. Thank you

Valerie Atwood 
Rating:
5.0

My only downfall would be that the staff does not communicate with each other. There were several times when changes needed to be made to my account and the person I spoke with didn’t relay that information to the people that needed to have it. Overall a good experience it’s just sad that it took them almost 3 months to realize that i had already closed my account and moved out of my unit.

TIONDA COOK  |  Overall Experience 
Rating:
5.0

Gaylin, spelling unsure at N shadeland location was excellent , has great customer service.

ISABELLA MOZO-HERNANDEZ 
Rating:
5.0

Customer service was excellent!

Lori Coles 
Rating:
5.0

Customer did not leave a comment.

Brian Penman 
Rating:
5.0

Customer did not leave a comment.

GLEN MCGEE 
Rating:
5.0

Customer did not leave a comment.

LORI COLES  |  Overall Experience 
Rating:
5.0

Awesome service and the service attendant was very helpful.

Stephen Owens 
Rating:
5.0

Customer did not leave a comment.

tarmika sanders 
Rating:
5.0

Customer did not leave a comment.

Michael Kraner 
Rating:
1.0

They broke into my car while I left it parked at your location

Fabien Alphonse 
Rating:
4.0

Customer did not leave a comment.

Betty Haynes 
Rating:
5.0

The staff were very friendly and helpful

Nehemias Rodriguez 
Rating:
5.0

Customer did not leave a comment.

tarmika sanders 
Rating:
4.0

Nice store- well maintained- polite personnel

Sharon Essington 
Rating:
5.0

Customer did not leave a comment.

Earnest Floyd 
Rating:
5.0

Wayland was so nice and very helpful!

Kearra Coles 
Rating:
4.0

Customer did not leave a comment.

LOUWANDA DIXON 
Rating:
4.0

All employees were great the only thing was I might needed access after hrs and couldn't and didn't always like the price hikes. Other than that great BB experience.

tamyra summers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Breana Henry 
Rating:
3.0

Customer did not leave a comment.

J Michelle Fisher 
Rating:
5.0

I have a comment…I appreciate the way everything was handled. Very professional and very kind people! I wish I knew the names of the lady and gentleman that took care of me…Super Nice!

Lucinda Paicely 
Rating:
5.0

Customer did not leave a comment.

Searia Shipley 
Rating:
4.0

Customer did not leave a comment.

Tejinder Kaur 
Rating:
5.0

Customer did not leave a comment.

Barbara Hughes 
Rating:
5.0

Customer did not leave a comment.

Tony Organ 
Rating:
3.0

They changed the lock out tag out when late payments rules so many different times. First it was , when you become 3 weeks late they will lock you out then put a lien fee. Then it turned into once you are more than 2 days late you get your lock covered.

Kevin Scott  |  Overall Experience 
Rating:
5.0

Nice equipment! Cool dude that works there. I did find a White Castle bag inside the cab but that's so small. Thank you for a good experience!

Ryan Vanbuskirk 
Rating:
5.0

Customer did not leave a comment.

teresa Atkins 
Rating:
3.0

Big issue is I scheduled my visit at a different location. 1.5 hours before the appointment scheduled 2 weeks in advance, I received a call from that facility saying they don’t install hitched. Why was it scheduled there if they don’t install hitches. I had to reschedule. The location that did install did a good job.

Greg Smith 
Rating:
5.0

Friendly staff and quick service. Thanks!

Kevin Wilson 
Rating:
4.0

Great job by all! Only complaint is the website, lost my paperwork prior to arrival for send time, just took longer to rental process.

Brian Millard 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CONGDON 
Rating:
5.0

Customer did not leave a comment.

Darlene Frazier 
Rating:
5.0

Everything was great and staff friendly and helpful

Linda Bee 
Rating:
3.0

I was qualified for a month free and were given an asterisk response on why it wasn't honored.

CARLOTTA DELAY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donna Glenn 
Rating:
4.0

Customer did not leave a comment.

Arthur Harris 
Rating:
5.0

Customer did not leave a comment.

Jose Lopez 
Rating:
5.0

Customer did not leave a comment.

Adelia Shortridge 
Rating:
5.0

Customer did not leave a comment.

Devon Brown 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE OAKLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keling palma 
Rating:
5.0

Employee was very helpful did a timely install of my hitch and wiring

Michael Minars 
Rating:
5.0

Customer did not leave a comment.

Tequila Markey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Miles 
Rating:
5.0

Customer did not leave a comment.

Neil Clark 
Rating:
5.0

The employees there were friendly and made my whole experience fantastic

SUMMER JONES 
Rating:
5.0

Customer did not leave a comment.

Eric Nickleson 
Rating:
5.0

Customer did not leave a comment.

Brian Real 
Rating:
5.0

Customer did not leave a comment.

Albert Ellis 
Rating:
5.0

Customer did not leave a comment.

JOEL CUMBEE 
Rating:
5.0

Customer did not leave a comment.

kay beamus 
Rating:
3.0

Customer did not leave a comment.

Angel Hunter 
Rating:
4.0

Customer did not leave a comment.

Shanika Smith 
Rating:
5.0

Customer did not leave a comment.

Tiana Woods 
Rating:
4.0

No help at drop off. A bit confusing on what you needed to do.

Gregory Bayetakos 
Rating:
5.0

Customer did not leave a comment.

tequila markey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley Pierre 
Rating:
3.0

As I was emptying my unit, I saw dead roaches on the cart and in my unit as well as mouse droppings. As a result, I disposed of the mattress and box frame because it's cheaper to purchase new ones than to fumigate my home. I took photos if you would like to see them. Interesting enough during my last trip the unit was cleaned.

Tabitha Leslie  |  Overall Experience 
Rating:
5.0

They friendly and helpful continue to be that way and customers will always come back

ROYAL PATTERSON 
Rating:
4.0

Customer did not leave a comment.

Olivia Jordan  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicola Hart  |  Overall Experience 
Rating:
5.0

Nothing you guys ROCK, WONDERFUL CUSTOMER SERVICES

Tracy Davis 
Rating:
5.0

If you are looking to get a hitch installed then this is the best place in the city to get it done. Super nice people, quick and professional. They have the experience and know-how to achieve perfection.

Curtis Coffee 
Rating:
5.0

Customer did not leave a comment.

Paula Entwistle 
Rating:
3.0

Customer did not leave a comment.

Breiana Stone 
Rating:
5.0

Excellent service

juan barillas 
Rating:
5.0

The truck was old, no shocks, and the right rear tire “low” warning was on when they gave it to me. I liked the people there. They were courteous and efficient…..I just think the economics forces them to use subpar equipment. It got the job done but I was worried about it rattling our antique furniture to death.

Rick Owens 
Rating:
5.0

Customer did not leave a comment.

DON DAILEY 
Rating:
1.0

This was the worst experience I had with U-Haul!

Nakita Wood 
Rating:
5.0

Customer did not leave a comment.

josue sanchez 
Rating:
5.0

N/A

MARY ANN WALKER 
Rating:
3.0

Customer did not leave a comment.

RANDY WILCOX 
Rating:
5.0

Customer did not leave a comment.

kirstin acton 
Rating:
5.0

The guy was the Best and explained everything clearly! I appreciate him in my stressful time. He really made the day with such Great customer service!

NORA BATEMAN 
Rating:
5.0

Everyone was great from my first call to drop off

India Mitchell 
Rating:
3.0

Customer did not leave a comment.

Dana Duvall  |  Overall Experience 
Rating:
5.0

Good service

Blaise Alexis  |  First Impressions 
Rating:
5.0

The truck wasn't great to drive. Seemed to have some acceleration issues. One employee was disrespectful to me and threatened not to give me a truck. The gas was under what I was told it should be at. I had to come due to the dollie not being on the truck after being told it was. It was really bad.

jeremiah calahan 
Rating:
5.0

Customer did not leave a comment.

Cassandra Blamichael 
Rating:
5.0

Excellent

RUSTY PARKER 
Rating:
5.0

Nothing great stuff

LOVEY TOLIVER 
Rating:
5.0

Make sure the trucks are really full. Because when I rented it. it was at the word F line . but it wasn't all the way full. so I had to pay an extra $8 in gas to make sure it was full. And pay charge of 99 cent a mile that's is ridiculous. Which I told that young man. that your truck was not full. it looked it was but it wasn't. Some of the customers is just getting over on other customers.

Linda McKnight 
Rating:
5.0

If I ever need anything else from this store, I will be sure to come back. Yes, I will be telling everyone who needs to rent a Uhaul or a storage unit to come check you guys out!

Deonna Mays  |  Overall Experience 
Rating:
5.0

All good

Victoria Jones  |  Overall Experience 
Rating:
3.0

The tailgate ramp needs to be at least 8 foot long not 4 feet corrugated floor is very slick when wet and the ridges hinder when loading the motorcycle needs to be flat with grip strips for feet i broke a kickstand spring ramp to short had to take 8 foot ramps with me to load and unload trailer pulled just fine

Elmer Burns 
Rating:
1.0

Customer did not leave a comment.

lloyd burdette  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TUREKA HOOL  |  Overall Experience 
Rating:
1.0

The male store clerk is rude and should not be dealing with the public because he is spreading the wrong information about uhaul policy and is very unprofessional and comes off thuggish with his demeanor and communication skills. Because of this I would not recommend anyone dealing with this particular uhaul at all.

Jeffery Tyner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN KENDRICK  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MARILYN BROWNIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Kirk  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angela Gilbert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony King  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DeZhanae Richardson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Kirk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney Kretchek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ONNIESHA BRADSHAW  |  First Impressions 
Rating:
5.0

I thought the two ladies were very nice and professional

Michelle Hill  |  First Impressions 
Rating:
5.0

I really didn't know what size unit I needed but it worked out for the best.

Deonna Mays  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Mims  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ROBERT OGLETREE  |  Overall Experience 
Rating:
5.0

No comment

Veronica Humphrey  |  Overall Experience 
Rating:
5.0

Great Staff! Very helpful and friendly.

Jon Stevens  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sally Battle  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ebony Johnson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dazia Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Alexander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbera Foster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY CAROTHERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janie Burton  |  Overall Experience 
Rating:
5.0

I like Uhaul

Jacques Joseph  |  Overall Experience 
Rating:
5.0

Thank you 😁

lashonda smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valerie Jones  |  Overall Experience 
Rating:
3.0

I was pleased with the service. Thanks

powell porter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latonya Tucker  |  Overall Experience 
Rating:
5.0

I had left my couch two pictures here for table chairs. Being that I had nothing but my car could not even afford to get a truck to put the stuff in nor that I had him to do what I was doing. I just said OK I will try when I knew I couldn’t. I was only to get what I can that would fit in my car and did. She had called someone and they told her I had to get it all out that night. Well I was unable not to get it all and had to leave it. I can’t remember what I was doing at the time my phone ☎️ ring. On the other end of the phone the lady asked to speak to me Billie and I said can I help you. She told me her name was Kathy and she said Billie when are you gonna come and get the rest of your things out of storage. I explained to her what was told to me and she asked me who was it I told her I can only describe what the lady look like, but she did apologize because she has no control. She told me to come and get the rest of my things out. Ms. Kathy ask me if I wanted my couch and picture and chairs I told her yes. I said all that to say this that was nobody but God to lay upon her heart and her managers heart. To tell me to come and get the rest of my things and I think and praise God for that because they didn’t have to do it but the did. I appreciate it thank you all, for your help. May God be with you, may God keep you and all of you have a blessed safe wonderful holidays. Billie Adair

Billie Adair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA BURKE  |  Overall Experience 
Rating:
3.0

I am a disabled veteran, and for 22 years I have used the service when are you going to put a elevator in the storage area at the back.

CECIL STOVALL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gwendolyn duchan- smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LIONEL HANDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheniqua Esco-Moody  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devon Burroughs  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

robyn grigsby  |  Overall Experience 
Rating:
5.0

Customer service was great.

Tasha Elhag  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rose Horn  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Clairissa Tinker  |  Overall Experience 
Rating:
2.0

Inside Storage units are up stairs with no lighting at the entrance, no elevator and the storages are wood sections. Closed the account in error, just not a good experience.

Dennis Potter  |  Overall Experience 
Rating:
5.0

Owen and the rest of the Staff are Awesome. Housekeeping does an Amazing job.

Tony Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Powell  |  First Impressions 
Rating:
3.0

I was to receive my 100.00 deposit but yet have to receive it from my uhaul truck rental ..I can inform on the storage after done using

patrice anthony  |  First Impressions 
Rating:
5.0

The staff and GM are awesome.

Tony Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Hughes  |  Overall Experience 
Rating:
3.0

There are no lights in the inside storage units.

Christopher Daub  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AJITA JENKINS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TRACEY HURD  |  First Impressions 
Rating:
5.0

Great service 👍

Tatyana Marchelle-Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ONNIESHA BRADSHAW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ericka Gayles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Warfield  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Brown  |  First Impressions 
Rating:
5.0

Genuine, hardworking, helpful, respectful people. Wonderful staff.

AMANDA TOLIVER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Inga Spells  |  Overall Experience 
Rating:
1.0

Rat feces everywhere, dead rats in traps. Foul smelling odor.

Dorian Trice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA MUNDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fannie Nance  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dawn morin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristina Kent  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kristen Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MIDDENDORF  |  Overall Experience 
Rating:
5.0

There were 2 people who went above and beyond for me and I greatly appreciate it! Joshua the GM and his best employee😘

Ronna Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane Persing  |  First Impressions 
Rating:
5.0

Even though he was working alone and was busy at the time, he took the time to help me find the storage unit that was best suited for my needs. I really appreciated that. Thank you!

Jane Persing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ameenah Mustafaa  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiffany Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TY PALMER  |  Overall Experience 
Rating:
2.0

This facility was not as clean or well-maintained as other U-Haul facilities I have rented from in the past. There was a bad odor, and I would not put anything in it that I was concerned with pick up the odor.

Gordon Leech  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Wellington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK EDWARDS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David Bates  |  First Impressions 
Rating:
1.0

I was charged for items I never received and billed for a storage unit that wasn't available.

Denita Rogers  |  First Impressions 
Rating:
3.0

Need cleaning

Kathy Weir  |  First Impressions 
Rating:
5.0

Great facility and Awesome staff.

Chris Alexander  |  Overall Experience 
Rating:
4.0

It was OK but it was not Covid clean there was no Ventilation when you have to go inside of your storage unit there’s 100 other storage units in there so it makes it easy to get Covid there needs to be a ventilation system inside of those storage units when you have to walk in with other people in there with no mask

Shannon Larque  |  Online Move In 
Rating:
3.0

Extend hours to Midnight. Cart wasn’t available multiple times when needed on various visits.

Cory Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Alexander  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Theron Marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shalonda Terry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vondell Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loretta porter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

loretta porter  |  First Impressions 
Rating:
4.0

The price for a temperature-controlled space was great.

Brianne Hofmann  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ranmeki Artis  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

shawn Turman  |  First Impressions 
Rating:
1.0

Employees need more training on customer relations

Valerie Jones  |  First Impressions 
Rating:
5.0

Josh was the Best. Maybe your future Director of Customer Service?

Thomas Sherer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONYA CALLAWAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mildred Swann  |  Overall Experience 
Rating:
5.0

Keep up the good work

Alfred Thomas  |  Overall Experience 
Rating:
5.0

Positive experience

NANCY POLANCO  |  First Impressions 
Rating:
5.0

The associates were very friendly and professional, but pleasant.

Angela Thompson  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

william harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nissa Payne  |  Overall Experience 
Rating:
5.0

Excellent service and operation..

HENRY BOLDEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mariethea Matthews  |  Overall Experience 
Rating:
4.0

Aside from computer issues, this went well.

Terrence Roberts  |  First Impressions 
Rating:
5.0

Staff and Service out standing ,Very nice and Helpfull 5 🌟

PAMELA WHITE  |  Overall Experience 
Rating:
4.0

Good overall I have no complaints

shilita williamson  |  Overall Experience 
Rating:
4.0

I will

john jones  |  Overall Experience 
Rating:
4.0

Thank you.

jacqueline jones  |  Overall Experience 
Rating:
5.0

The ladies were very helpful and nice. They took the time to deal with me and what I was going through. VERY PROFESSIONAL!!!!!

Robbin Greer  |  First Impressions 
Rating:
4.0

Good job by all that helped me

Jerald Harden  |  Overall Experience 
Rating:
5.0

The only thing that I didn't care for was there was a large rat bait box in the back of the unit. which they said was in all of them.

demaris edmond  |  Overall Experience 
Rating:
1.0

Because they be stealing money from people creadt cards nope poor service

RICCO FRANCIS  |  Overall Experience 
Rating:
2.0

I've had a storage unit there for over a year. In the beginning a billing error was never corrected. I tried on several occasions to get the money I was owned. It never happened.

Tiwanna House  |  Overall Experience 
Rating:
5.0

I do a lot of business with U-Haul and I like the storage idea that the company came up with. I have already recommended it to several people and I will continue to do so.

tom sweeney  |  First Impressions 
Rating:
1.0

Horrible customer service and never answer the phone or return phone calls. Even with issues with the male employees hanging up on me. District manager didn’t even call back. Avoid this location.

matt green  |  Overall Experience 
Rating:
5.0

I really appreciate your service and your store manager was extremely helpful and kind and very attentive to our needs as well as patient with us I really appreciate store 59 on 30th & Shadeland.

aretha ealy  |  First Impressions 
Rating:
3.0

Staff was not very friendly.

M Sue DUGAN  |  Overall Experience 
Rating:
5.0

Great service.

sherry cunnigham  |  Overall Experience 
Rating:
5.0

Met my needs and the staff was courteous

MARCIA O'REAR  |  Overall Experience 
Rating:
5.0

You guys are awesome!

Dominique Burnett  |  Overall Experience 
Rating:
5.0

I had my storage with U-Haul for over a year and it was always a pleasure to work with Candace and the staff. They are friendly and very helpful. Thanks U-Haul.

Inga Spells  |  Overall Experience 
Rating:
5.0

Excellent thank you so much

dollie whiteside  |  Overall Experience 
Rating:
5.0

Very helpful

mark whorton  |  Overall Experience 
Rating:
5.0

no comment

Eugene topez  |  Overall Experience 
Rating:
1.0

Horrible customer service. They didnt want to help me at all. The lady and the young man were rude and so lazy. I had to walk back and take the green lock off MYSELF. I was charged to much. HORRIBLE

Demika holland  |  Reservation 
Rating:
5.0

It was a great place for storage and they gave us time to get our stuff out. So I really liked that!

Latajha Baptiste  |  Overall Experience 
Rating:
1.0

The worst experience ever the employees were ok but the store Manager Candace is just horrible and have no customer service skills at all. VERY POOR

Kayla Horton  |  Overall Experience 
No reviews have been submitted for this location.

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