Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was extremely disappointed in the phone and online quote but the biggest disappointment was getting to the Indianapolis location and the final price being Even more expensive..
Virgie B
Rating:
1.0
The truck we had started making a weird noise a hour after picking it up. We had to drop it back off and didn’t even get to use it
Paris H
Rating:
5.0
Customer did not leave a comment.
Charles J
Rating:
5.0
Customer did not leave a comment.
Ethan V
Rating:
5.0
Customer did not leave a comment.
william l
Rating:
1.0
Key to back lock was missing. When I spoke to an employee by the name Chris T. he said, “Who puts on a lock and doesn’t check for the key. First off that’s his job and I’ve never rented a U-Haul where I had to worry bout that. On top of that I was rushing to use the restroom and had to hurry and lock it. He then tells me to download an app for roadside assistance which is more of a headache that u can’t just call. I asked was there a fee and he said no and when I downloaded the app it stated it would be $315. I called back just for the employee to laugh and hang up multiple times. He called back an hour later stating I was lucky he found a spare key and told me to hurry and come get it cause they’re technically closed. He refused to give me his name so I had to wait to the following day and get his info from another employee. Will be contacting management and corporate if I have to. Do not waste your time at the shadeland location. I received better customer service at other locations and they make sure you have everything vs handing you a key and telling you to go find the truck. This location is very unprofessional.
KEILA A
Rating:
5.0
Customer did not leave a comment.
LaToya P
Rating:
2.0
The gentleman at the drop off location was fantastic.
My issues are with the call center, website and app.
I’ve had several mixed messages. I tried to drop off at a different location, but they said there was a drop charge. I tried to change the location several times but the app does not work. The app is horrible. When I picked up the van, he removed the drop off location indicating I could drop it off anywhere. That of course was not true. I asked five people and everyone else said that I could drop off anywhere. That was found to not be true. I drove past five locations that were closer to my home. They also charged me $19 for gas because they disagreed with what the pick up Gas amount was originally.
Shawn W
Rating:
4.0
The operator who helped me was very very nice even though they had my area code number wrong at the place in Florida that I rented the trailer from. She was nice and she tried everything to find it thank you to the operator.
Larry B
Rating:
3.0
Make sure the equipment (is trucks) have had all the repairs before listing them as rentable.
Sharon C
Rating:
5.0
Customer did not leave a comment.
wayland c
Rating:
4.0
Young man working there (by himself, it seems) was very friendly, calm, and helpful. I had a great experience in part because of him!
caitlin S
Rating:
5.0
Customer did not leave a comment.
Kevin j
Rating:
5.0
Customer did not leave a comment.
william l
Rating:
5.0
Installer was super great, got me in early and got me out of there early. Super kind, straight forward, and professional.
William S
Rating:
4.0
Great experience
Eric U
Rating:
5.0
Customer did not leave a comment.
Dhana M
Rating:
4.0
Customer did not leave a comment.
Vincent S
|
Overall Experience
Rating:
3.0
The centralized scheduling system was the only thing thta didn’t work. I made this appointment 4 times, and fou d out upon arriving that nobody was able to install a hitch at yhat time or even on that day after I arrived. The staff seemed to be unaware that I was scheduled for service. The scheduler did not seem to be able to tell whatbthe capabilty of each location was on anybgiven day, and no concern was made for how far away from my preferred location the actual appointment was made.
Mark P
Rating:
5.0
Customer did not leave a comment.
Emily K
Rating:
5.0
Pay your staff more Owen and the others
Fred G
Rating:
5.0
The individual who worked with us was friendly, helpful, and efficient. When we needed to have the wiring on our vehicle repaired so that we could properly pull the uhaul trailer, he made sure to sell us the correct adapter, get it wired in correctly and get us on our way in a timely fashion. There was a place for us to wait that was warm and comfortable. And he made sure to let us know there was wifi if we needed it.
I highly recommend this location for a uhaul rental!
David H
Rating:
5.0
Customer did not leave a comment.
Tina B
Rating:
4.0
It wasn't a bad experience but the back of the truck was dirty.
Also, the truck had a LOT of play in the steering wheel!
Edward H
Rating:
5.0
Customer did not leave a comment.
shiela d
Rating:
5.0
These guys do there job. No complaints
Tony W
Rating:
5.0
Customer did not leave a comment.
Ingris P
Rating:
4.0
Customer did not leave a comment.
Hickel S
Rating:
4.0
We did after hours pickup but it was clean and instructions well laid out
Anthony M
Rating:
5.0
Customer did not leave a comment.
william l
Rating:
5.0
Everything was above and beyond nothing to change
Richard W
Rating:
3.0
I didn't expect to have to clean the snow off the windshield and unstick frozen doors myself. Very disappointed.
Dana B
Rating:
5.0
Customer did not leave a comment.
Tolunda J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jacquelynn S
|
First Impressions
Rating:
1.0
Never in my life will I rent from you guys, It costed me 1500 dollars to go 800 miles, when the trip was 0.89 cent per mile
DANA B
Rating:
4.0
I have nothing negative to say about UHaul, because I never officially moved into my unit. However, they were very nice and called me to check to see if I still needed the until even though I I was making payments and not moved in yet. The staff there are wonderful and I would recommend renting a storage unit from UHaul anytime.
CHRISTA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
REBECCA K
Rating:
5.0
Everything went smoothly, couldn’t ask for better customer service!!! Thank you..
Kristin C
Rating:
5.0
Update the pictures of damages or scratches on trucks
Cesar G
Rating:
5.0
All the staff was courteous and respectful. They were very friendly and helpful to me when making a decision on what truck to rent. I recommend
Vivian B
Rating:
5.0
Mike was great to work with.
Mark J
Rating:
4.0
Customer did not leave a comment.
Latosha J
Rating:
5.0
What was so great I needed more time because it took longer then expected and had no problem renting the uhaul longer. It was easy and a great experience. Thank you
Valerie A
Rating:
5.0
My only downfall would be that the staff does not communicate with each other. There were several times when changes needed to be made to my account and the person I spoke with didn’t relay that information to the people that needed to have it. Overall a good experience it’s just sad that it took them almost 3 months to realize that i had already closed my account and moved out of my unit.
TIONDA C
|
Overall Experience
Rating:
5.0
Gaylin, spelling unsure at N shadeland location was excellent , has great customer service.
ISABELLA M
Rating:
5.0
Customer service was excellent!
Lori C
Rating:
5.0
Customer did not leave a comment.
Brian P
Rating:
5.0
Customer did not leave a comment.
GLEN M
Rating:
5.0
Customer did not leave a comment.
LORI C
|
Overall Experience
Rating:
5.0
Awesome service and the service attendant was very helpful.
Stephen O
Rating:
5.0
Customer did not leave a comment.
tarmika s
Rating:
5.0
Customer did not leave a comment.
Michael K
Rating:
1.0
They broke into my car while I left it parked at your location
Fabien A
Rating:
4.0
Customer did not leave a comment.
Betty H
Rating:
5.0
The staff were very friendly and helpful
Nehemias R
Rating:
5.0
Customer did not leave a comment.
tarmika s
Rating:
4.0
Nice store- well maintained- polite personnel
Sharon E
Rating:
5.0
Customer did not leave a comment.
Earnest F
Rating:
5.0
Wayland was so nice and very helpful!
Kearra C
Rating:
4.0
Customer did not leave a comment.
LOUWANDA D
Rating:
4.0
All employees were great the only thing was I might needed access after hrs and couldn't and didn't always like the price hikes. Other than that great BB experience.
tamyra s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Breana H
Rating:
3.0
Customer did not leave a comment.
J M
Rating:
5.0
I have a comment…I appreciate the way everything was handled.
Very professional and very kind people!
I wish I knew the names of the lady and gentleman that took care of me…Super Nice!
Lucinda P
Rating:
5.0
Customer did not leave a comment.
Searia S
Rating:
4.0
Customer did not leave a comment.
Tejinder K
Rating:
5.0
Customer did not leave a comment.
Barbara H
Rating:
5.0
Customer did not leave a comment.
Tony O
Rating:
3.0
They changed the lock out tag out when late payments rules so many different times. First it was , when you become 3 weeks late they will lock you out then put a lien fee. Then it turned into once you are more than 2 days late you get your lock covered.
Kevin S
|
Overall Experience
Rating:
5.0
Nice equipment! Cool dude that works there. I did find a White Castle bag inside the cab but that's so small. Thank you for a good experience!
Ryan V
Rating:
5.0
Customer did not leave a comment.
teresa A
Rating:
3.0
Big issue is I scheduled my visit at a different location. 1.5 hours before the appointment scheduled 2 weeks in advance, I received a call from that facility saying they don’t install hitched. Why was it scheduled there if they don’t install hitches. I had to reschedule. The location that did install did a good job.
Greg S
Rating:
5.0
Friendly staff and quick service. Thanks!
Kevin W
Rating:
4.0
Great job by all! Only complaint is the website, lost my paperwork prior to arrival for send time, just took longer to rental process.
Brian M
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER C
Rating:
5.0
Customer did not leave a comment.
Darlene F
Rating:
5.0
Everything was great and staff friendly and helpful
Linda B
Rating:
3.0
I was qualified for a month free and were given an asterisk response on why it wasn't honored.
CARLOTTA D
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Donna G
Rating:
4.0
Customer did not leave a comment.
Arthur H
Rating:
5.0
Customer did not leave a comment.
Jose L
Rating:
5.0
Customer did not leave a comment.
Adelia S
Rating:
5.0
Customer did not leave a comment.
Devon B
Rating:
5.0
Customer did not leave a comment.
CHRISTINE O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
keling p
Rating:
5.0
Employee was very helpful did a timely install of my hitch and wiring
Michael M
Rating:
5.0
Customer did not leave a comment.
Tequila M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Monica M
Rating:
5.0
Customer did not leave a comment.
Neil C
Rating:
5.0
The employees there were friendly and made my whole experience fantastic
SUMMER J
Rating:
5.0
Customer did not leave a comment.
Eric N
Rating:
5.0
Customer did not leave a comment.
Brian R
Rating:
5.0
Customer did not leave a comment.
Albert E
Rating:
5.0
Customer did not leave a comment.
JOEL C
Rating:
5.0
Customer did not leave a comment.
kay b
Rating:
3.0
Customer did not leave a comment.
Angel H
Rating:
4.0
Customer did not leave a comment.
Shanika S
Rating:
5.0
Customer did not leave a comment.
Tiana W
Rating:
4.0
No help at drop off. A bit confusing on what you needed to do.
Gregory B
Rating:
5.0
Customer did not leave a comment.
tequila m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stanley P
Rating:
3.0
As I was emptying my unit, I saw dead roaches on the cart and in my unit as well as mouse droppings. As a result, I disposed of the mattress and box frame because it's cheaper to purchase new ones than to fumigate my home. I took photos if you would like to see them. Interesting enough during my last trip the unit was cleaned.
Tabitha L
|
Overall Experience
Rating:
5.0
They friendly and helpful continue to be that way and customers will always come back
ROYAL P
Rating:
4.0
Customer did not leave a comment.
Olivia J
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Nicola H
|
Overall Experience
Rating:
5.0
Nothing you guys ROCK, WONDERFUL CUSTOMER SERVICES
Tracy D
Rating:
5.0
If you are looking to get a hitch installed then this is the best place in the city to get it done. Super nice people, quick and professional. They have the experience and know-how to achieve perfection.
Curtis C
Rating:
5.0
Customer did not leave a comment.
Paula E
Rating:
3.0
Customer did not leave a comment.
Breiana S
Rating:
5.0
Excellent service
juan b
Rating:
5.0
The truck was old, no shocks, and the right rear tire “low” warning was on when they gave it to me. I liked the people there. They were courteous and efficient…..I just think the economics forces them to use subpar equipment. It got the job done but I was worried about it rattling our antique furniture to death.
Rick O
Rating:
5.0
Customer did not leave a comment.
DON D
Rating:
1.0
This was the worst experience I had with U-Haul!
Nakita W
Rating:
5.0
Customer did not leave a comment.
josue s
Rating:
3.0
Customer did not leave a comment.
Dana D
|
Overall Experience
Rating:
5.0
Good service
Blaise A
|
First Impressions
Rating:
5.0
If I ever need anything else from this store, I will be sure to come back. Yes, I will be telling everyone who needs to rent a Uhaul or a storage unit to come check you guys out!
Deonna M
|
Overall Experience
Rating:
5.0
All good
Victoria J
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
lloyd b
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
TUREKA H
|
Overall Experience
Rating:
1.0
The male store clerk is rude and should not be dealing with the public because he is spreading the wrong information about uhaul policy and is very unprofessional and comes off thuggish with his demeanor and communication skills. Because of this I would not recommend anyone dealing with this particular uhaul at all.
Jeffery T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KAREN K
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
MARILYN B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gail P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia K
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Angela G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anthony K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DeZhanae R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patricia K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Courtney K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ONNIESHA B
|
First Impressions
Rating:
5.0
I thought the two ladies were very nice and professional
Michelle H
|
First Impressions
Rating:
5.0
I really didn't know what size unit I needed but it worked out for the best.
Deonna M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher M
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
ROBERT O
|
Overall Experience
Rating:
5.0
No comment
Veronica H
|
Overall Experience
Rating:
5.0
Great Staff! Very helpful and friendly.
Jon S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Sally B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Ebony J
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Dazia M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Barbera F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANTHONY C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Janie B
|
Overall Experience
Rating:
5.0
I like Uhaul
Jacques J
|
Overall Experience
Rating:
5.0
Thank you 😁
lashonda s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Valerie J
|
Overall Experience
Rating:
3.0
I was pleased with the service. Thanks
powell p
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latonya T
|
Overall Experience
Rating:
5.0
I had left my couch two pictures here for table chairs.
Being that I had nothing but my car could not even afford to get a truck to put the stuff in nor that I had him to do what I was doing.
I just said OK I will try when I knew I couldn’t.
I was only to get what I can that would fit in my car and did.
She had called someone and they told her I had to get it all out that night.
Well I was unable not to get it all and had to leave it.
I can’t remember what I was doing at the time my phone ☎️ ring. On the other end of the phone the lady asked to speak to me Billie and I said can I help you.
She told me her name was Kathy and she said Billie when are you gonna come and get the rest of your things out of storage.
I explained to her what was told to me and she asked me who was it I told her I can only describe what the lady look like, but she did apologize because she has no control.
She told me to come and get the rest of my things out.
Ms. Kathy ask me if I wanted my couch and picture and chairs I told her yes.
I said all that to say this that was nobody but God to lay upon her heart and her managers heart.
To tell me to come and get the rest of my things and I think and praise God for that because they didn’t have to do it but the did.
I appreciate it thank you all,
for your help. May God be with you, may God keep you and all of you have a blessed safe wonderful holidays.
Billie Adair
Billie A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TINA B
|
Overall Experience
Rating:
3.0
I am a disabled veteran, and for 22 years I have used the service when are you going to put a elevator in the storage area at the back.
CECIL S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
gwendolyn d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Monica B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LIONEL H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sheniqua E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Devon B
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
robyn g
|
Overall Experience
Rating:
5.0
Customer service was great.
Tasha E
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Rose H
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Clairissa T
|
Overall Experience
Rating:
2.0
Inside Storage units are up stairs with no lighting at the entrance, no elevator and the storages are wood sections.
Closed the account in error, just not a good experience.
Dennis P
|
Overall Experience
Rating:
5.0
Owen and the rest of the Staff are Awesome. Housekeeping does an Amazing job.
Tony R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Barbara P
|
First Impressions
Rating:
3.0
I was to receive my 100.00 deposit but yet have to receive it from my uhaul truck rental ..I can inform on the storage after done using
Rat feces everywhere, dead rats in traps. Foul smelling odor.
Dorian T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHRISTINA M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Fannie N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
dawn m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kristina K
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Kristen H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
|
Overall Experience
Rating:
5.0
There were 2 people who went above and beyond for me and I greatly appreciate it! Joshua the GM and his best employee😘
Ronna W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jane P
|
First Impressions
Rating:
5.0
Even though he was working alone and was busy at the time, he took the time to help me find the storage unit that was best suited for my needs. I really appreciated that. Thank you!
Jane P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ameenah M
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tiffany M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TY P
|
Overall Experience
Rating:
2.0
This facility was not as clean or well-maintained as other U-Haul facilities I have rented from in the past. There was a bad odor, and I would not put anything in it that I was concerned with pick up the odor.
Gordon L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
FRANK E
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
David B
|
First Impressions
Rating:
1.0
I was charged for items I never received and billed for a storage unit that wasn't available.
Denita R
|
First Impressions
Rating:
3.0
Need cleaning
Kathy W
|
First Impressions
Rating:
5.0
Great facility and Awesome staff.
Chris A
|
Overall Experience
Rating:
4.0
It was OK but it was not Covid clean there was no Ventilation when you have to go inside of your storage unit there’s 100 other storage units in there so it makes it easy to get Covid there needs to be a ventilation system inside of those storage units when you have to walk in with other people in there with no mask
Shannon L
|
Online Move In
Rating:
3.0
Extend hours to Midnight. Cart wasn’t available multiple times when needed on various visits.
Cory S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris A
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Theron M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shalonda T
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Vondell J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
loretta p
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
loretta p
|
First Impressions
Rating:
4.0
The price for a temperature-controlled space was great.
Brianne H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ranmeki A
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
shawn T
|
First Impressions
Rating:
1.0
Employees need more training on customer relations
Valerie J
|
First Impressions
Rating:
5.0
Josh was the Best. Maybe your future Director of Customer Service?
Thomas S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TONYA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mildred S
|
Overall Experience
Rating:
5.0
Keep up the good work
Alfred T
|
Overall Experience
Rating:
5.0
Positive experience
NANCY P
|
First Impressions
Rating:
5.0
The associates were very friendly and professional, but pleasant.
Angela T
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
william h
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nissa P
|
Overall Experience
Rating:
5.0
Excellent service and operation..
HENRY B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mariethea M
|
Overall Experience
Rating:
4.0
Aside from computer issues, this went well.
Terrence R
|
First Impressions
Rating:
5.0
Staff and Service out standing ,Very nice and Helpfull 5 🌟
PAMELA W
|
Overall Experience
Rating:
4.0
Good overall I have no complaints
shilita w
|
Overall Experience
Rating:
4.0
I will
john j
|
Overall Experience
Rating:
4.0
Thank you.
jacqueline j
|
Overall Experience
Rating:
5.0
The ladies were very helpful and nice. They took the time to deal with me and what I was going through. VERY PROFESSIONAL!!!!!
Robbin G
|
First Impressions
Rating:
4.0
Good job by all that helped me
Jerald H
|
Overall Experience
Rating:
5.0
The only thing that I didn't care for was there was a large rat bait box in the back of the unit. which they said was in all of them.
demaris e
|
Overall Experience
Rating:
1.0
Because they be stealing money from people creadt cards nope poor service
RICCO F
|
Overall Experience
Rating:
2.0
I've had a storage unit there for over a year. In the beginning a billing error was never corrected. I tried on several occasions to get the money I was owned. It never happened.
Tiwanna H
|
Overall Experience
Rating:
5.0
I do a lot of business with U-Haul and I like the storage idea that the company came up with. I have already recommended it to several people and I will continue to do so.
tom s
|
First Impressions
Rating:
1.0
Horrible customer service and never answer the phone or return phone calls. Even with issues with the male employees hanging up on me. District manager didn’t even call back. Avoid this location.
matt g
|
Overall Experience
Rating:
5.0
I really appreciate your service and your store manager was extremely helpful and kind and very attentive to our needs as well as patient with us I really appreciate store 59 on 30th & Shadeland.
aretha e
|
First Impressions
Rating:
3.0
Staff was not very friendly.
M S
|
Overall Experience
Rating:
5.0
Great service.
sherry c
|
Overall Experience
Rating:
5.0
Met my needs and the staff was courteous
MARCIA O
|
Overall Experience
Rating:
5.0
You guys are awesome!
Dominique B
|
Overall Experience
Rating:
5.0
I had my storage with U-Haul for over a year and it was always a pleasure to work with Candace and the staff. They are friendly and very helpful. Thanks U-Haul.
Inga S
|
Overall Experience
Rating:
5.0
Excellent thank you so much
dollie w
|
Overall Experience
Rating:
5.0
Very helpful
mark w
|
Overall Experience
Rating:
5.0
no comment
Eugene t
|
Overall Experience
Rating:
1.0
Horrible customer service. They didnt want to help me at all. The lady and the young man were rude and so lazy. I had to walk back and take the green lock off MYSELF. I was charged to much. HORRIBLE
Demika h
|
Reservation
Rating:
5.0
It was a great place for storage and they gave us time to get our stuff out. So I really liked that!
Latajha B
|
Overall Experience
Rating:
1.0
The worst experience ever the employees were ok but the store Manager Candace is just horrible and have no customer service skills at all. VERY POOR
