Josh was the Best. Maybe your future Director of Customer Service?
Thomas S. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Shadeland Ave
Testimonials From Recent Customers
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Keep up the good work
Alfred T. | Overall ExperiencePositive experience
NANCY P. | First ImpressionsThe associates were very friendly and professional, but pleasant.
Angela T. | First ImpressionsExcellent service and operation..
HENRY B. | Overall ExperienceAside from computer issues, this went well.
Terrence R. | First ImpressionsStaff and Service out standing ,Very nice and Helpfull 5 🌟
PAMELA W. | Overall ExperienceGood overall I have no complaints
shilita w. | Overall ExperienceI will
john j. | Overall ExperienceGracias.
jacqueline j. | Overall ExperienceThe ladies were very helpful and nice. They took the time to deal with me and what I was going through. VERY PROFESSIONAL!!!!!
robbin g. | First ImpressionsGood job by all that helped me
Jerald H. | Overall ExperienceThe only thing that I didn't care for was there was a large rat bait box in the back of the unit. which they said was in all of them.
demaris e. | Overall ExperienceBecause they be stealing money from people creadt cards nope poor service
RICCO F. | Overall ExperienceI've had a storage unit there for over a year. In the beginning a billing error was never corrected. I tried on several occasions to get the money I was owned. It never happened.
Tiwanna H. | Overall ExperienceI do a lot of business with U-Haul and I like the storage idea that the company came up with. I have already recommended it to several people and I will continue to do so.
tom s. | First ImpressionsHorrible customer service and never answer the phone or return phone calls. Even with issues with the male employees hanging up on me. District manager didn't even call back. Avoid this location.
matt g. | Overall ExperienceI really appreciate your service and your store manager was extremely helpful and kind and very attentive to our needs as well as patient with us I really appreciate store 59 on 30th & Shadeland.
aretha e. | First ImpressionsStaff was not very friendly.
M Sue D. | Overall ExperienceGreat service.
sherry c. | Overall ExperienceMet my needs and the staff was courteous
MARCIA O. | Overall ExperienceYou guys are awesome!
Dominique B. | Overall ExperienceI had my storage with U-Haul for over a year and it was always a pleasure to work with Candace and the staff. They are friendly and very helpful. Thanks U-Haul.
Inga S. | Overall ExperienceExcellent thank you so much
dollie w. | Overall ExperienceVery helpful
mark w. | Overall Experienceno comment
Eugene t. | Overall ExperienceHorrible customer service. They didnt want to help me at all. The lady and the young man were rude and so lazy. I had to walk back and take the green lock off MYSELF. I was charged to much. HORRIBLE
Demika h. | ReservaciónIt was a great place for storage and they gave us time to get our stuff out. So I really liked that!
Latajha B. | Overall ExperienceThe worst experience ever the employees were ok but the store Manager Candace is just horrible and have no customer service skills at all. VERY POOR
Kayla H. | Overall Experience