Customer Reviews for U-Haul Moving & Storage at Sandhill

1,533 comentarios

1117 Sparkleberry Ln Ext   Columbia, SC 29223

(803) 766-7417

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(803) 766-7417

1117 Sparkleberry Ln Ext
Columbia, SC 29223

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
3.0

The brake light came on, The truck had less then 1/4 of gas in the tank, The steering wheel was off, needed alignment and tires balance.

Cedric C. 
Clasificación:
4.0

Inside of truck smelled like a chimney. Had to keep windows down to be able to breathe.

Brent O. 
Clasificación:
5.0

Once again, a wonderful experience.

David K. 
Clasificación:
5.0

The facility was great who every is scheduling the Uboxes is. A nightmare!

Galo H. 
Clasificación:
1.0

I told them the truck smelled like marijuana and asked for another one but they said they didn't have another one. I called I believe the main office and talked to someone and they said they do something about it. I know I put the gas back in there! I and my wife were very unhappy!!

marlin F. 
Clasificación:
5.0

The service was fast and very professional. I was able to get in and out in less than 15 minutes. The cost was also very good.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jourdan C. 
Clasificación:
1.0

My poor score is based on Uhaul not holding a 15 ft truck for me - I made my reservation 20 days before the pickup date and only on the afternoon before did I learn I got a much longer truck for my one way rental. When I called and tried to get it back to a 15 ft truck, I was basically told I was lucky to get a truck. The manager did give me a reduced equipment rate and more miles for my trouble. And she gave me $50 off that I was supposed to get when I picked up the truck. But the pickup location said that was to be provided when I returned the truck. When I returned the truck. That location told me they were supposed to provide it when I picked up the truck. So the broken commitments from Uhaul continue. I would appreciate you getting back to me quickly with this $50, preferably a refund on my credit card.

Michael C. 
Clasificación:
4.0

I am sure part of the issue is covid cleaning standard related...but the truck had a strong smell. ended up driving with the windows down.. This was fine but it was strong. Also there were no cup holders. that threw me off. small thing but weird.

Kristen M. 
Clasificación:
3.0

Had to go to another location to get a road safe trailer. The tires on the first one were bald.

Coleman D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fischer C. 
Clasificación:
5.0

Fantastic service thank you for helping me with my storage needs.

Carl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela D. 
Clasificación:
5.0

The employee in the building the morning I picked the truck up was extremely personable and helpful. The truck itself was very clean. It seemed a little loud and I had trouble braking from time to time, but I've also never driven a U-Haul before so this could just be par for the course.

Ryan H. 
Clasificación:
3.0

Nothing comes to mind.

Sandra A. 
Clasificación:
5.0

Great service!

JAMES R. 
Clasificación:
1.0

They fraudulently charged us for 3.5 times the miles we actually drove it. When we called about it, they made us wait on hold for over 20 minutes only to refuse comment, tell us the general manager will call us back in 1 to 3 business days, and then hung up. No resolution yet.

Karl B. 
Clasificación:
4.0

I didn't appreciate the gimmicky, used car salesman technique, of placing the hand truck in the storage area of the vehicle and then placing a sign and seal on it letting me know I would be charged $7.00 if I used it. I rented that storage area and you used 1.5 square feet of it for advertising.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanika D. 
Clasificación:
5.0

The gentleman that helped me was very professional and explained everything to me about renting the truck however I was charged for 60 miles and the total mileage use was 30. Does U-Haul refund the difference or that's just my loss?

Patrick R. 
Clasificación:
4.0

El cliente no dejó un comentario.

shantell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Everything was fine.? No need for any improvements now.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saroeun R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

Service was great!

Angel S. 
Clasificación:
5.0

I changed my reservation several times to lock down a smaller truck. Johnny, the owner, was friendly, patient and courteous.

Kurt C. 
Clasificación:
3.0

We are required to turn in vehicle full of gas. Said vehicles should be clean before renting out,especially now with concerns we have with COVID 19.; Thanks.

james G. 
Clasificación:
5.0

Love these guys here at this location

tiffany H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenise D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

Best Crew in The whole met. Friendly and Professional. Great customer service. Would recommend anyone to this location. Very large and clean. AGAIN BEST STAFF IVE EVER SEEN, you can tell they all work well together and communicate well regarding rentals and storage.

Dustin J.  |  First Impressions 
Clasificación:
5.0

None at the moment.

Antonio W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
1.0

Horrible pickup experience. Truck smelled like cigarettes smoke. Had to call manager to get keys as they were not in the lock box. What's the point of 24/7 truck share when U-Haul fails to meet the timeline? I had to sit out in the cold for over 2 hours. Horrible experience.

Brandon D. 
Clasificación:
5.0

Mr JJ and staff was professional and courteous. Whenever I called or was there in person the staff attended to my concern. The facility is clean and secure entrance, never a problem even under renovation. Thank you All. LB

Lenorr B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIKIERRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ademola O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikail L. 
Clasificación:
5.0

El cliente no dejó un comentario.

preston w.  |  First Impressions 
Clasificación:
5.0

Johnny is AWESOME!+

Angela N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney S. 
Clasificación:
5.0

The location was centrally located. The staff was the best part of the facility. Each and everytime i spoke to anyone in the 6 months i was there, i was treated as if i had owned the place or owned uhaul. The trucks were nice when i used them.. but nothing will compare to the staff at sparkleberry lane. Columbia,SC

Steve R.  |  Overall Experience 
Clasificación:
5.0

The gas gauge wasn't correct, but the cashier who helped me was excellent, quick, knowledgeable, and friendly.

Samantha Q. 
Clasificación:
5.0

Great staff. They answered all my questions and made the visit quick.

ANTHONY L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
1.0

Not use profanity, not be racist towards customers, and most importantly not be rude. That location definitely needs customer service training!

Teairra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimyatta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris G. 
Clasificación:
5.0

The truck I picked up had a battery light in so I was switched to another truck. The truck I was switched to was just old. It had a smell from cigarettes. The radio wouldn't turn off and the gas gauge was stuck just below 3/4 tank when I went to refill it. I ended up putting in extra gas. However, they credited me $20 for gas. This location has excellent customer service and their facilities are very clean.

Kimberly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONIKI G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri H. 
Clasificación:
5.0

Always very attentive and fast service. Polite and nice employees.

Lori B. 
Clasificación:
1.0

I received pickup empty, with no hitch. It had the wrong mileage which I informed the rep of she took a picture of mileage and said it would be fixed upon return. I had to drive to another location to pickup trailer and had no hitch, had to drive back to store to get a hitch then back to screaming eagle location. Upon return and reviewing my receipt I was charge for over 700 miles when I only used 50 or less. My credit card was charged for this material overage. I was outraged and has placed a huge hold on my card. I am in process of buying a home and a charge or hold like this showing my card is used shows poorly for me. I am disgusted and will NEVER utilize this facility again.

Monica B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vickey L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessie R. 
Clasificación:
5.0

Excellent customer service

PEDRO C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ebony d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Prakash T. 
Clasificación:
4.0

I rented a 26 ' truck. it looked like a previous renter had an accident. The passenger side headlight casing was damaged. If you already know of these things, you should let the next renter know so that they won't be worried if your company is going to try to charge them for something that was already there,

Hermayonne E. 
Clasificación:
5.0

Professional staff. Easy and quick pick up and return. The guys that hooked up and unhooked the trailer were funny and very nice. Very knowledgeable as well. Keep it up Uhaul!!!

Joe B. 
Clasificación:
2.0

I was not able to register without my phone present with me. Had to drive back home 10 min each way together phone. Staff was unable to do any thing without me having a smartphone.

Mark P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

willam t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W. 
Clasificación:
5.0

N/C

Elizabeth S. 
Clasificación:
5.0

Trailer this time was very filthy on the exterior. Lot of excessive mud stuck to the sides of the trailer. Just would hv preferred a cleaner one but it still served its purpose. Still the best u-haul in Columbia SC though.

Tyrone R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Evan H. 
Clasificación:
5.0

It's baffling to me on one hand you try and save fuel mileage for customers by adding skirts and meters and all that but on the other don't have cruise control. You're mechanically killing these trucks when they just sit at 5500 RPMs going 70 mph down the interstate. Also, I want to see the owner go 1300 across the US without CC. It's terrible.

LUCAS S. 
Clasificación:
5.0

Jonny Jenkins has excellent customer service and a clean store!

TERANCE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leroy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlean D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALISHA S.  |  First Impressions 
Clasificación:
5.0

I can't remember his Name. The guy who helped me was very professional and provided excellent service.

GERARD G. 
Clasificación:
4.0

The truck had a front bumper hanging and dent on the left front end of it. However, it was operable.

BARBARA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA D. 
Clasificación:
2.0

Customer service to slow and bossy. Employee don't wanna work ? Sorry 

AHMET E. 
Clasificación:
5.0

Please check the alignment on the truck I drove.

RICHARD G. 
Clasificación:
5.0

The young man that assisted me with the pickup and return was outstanding!!! He was professional, and patient in explaining how to use the equipment and in advising in other devices I needed for safety. He met me outside when I pulled up with my return so I did not have to get out of my RV. Again, outstanding customer service and support. Thank you very much.

ALEX J. 
Clasificación:
5.0

Great service and a friendly associate. Needed to call the res center to change location before hand and that went smooth as well. Thanks U-Haul!

RODNEY W. 
Clasificación:
1.0

Took why too long to get everything taking care. Took over an hour when I had a reservation for the trailer I was there to pick up. Then have been arguing with U-Haul about the three days I was charged for a trailer I had for less then four hours.

Matthew F. 
Clasificación:
1.0

My rental was due back at 9 AM I returned it at 8:50 AM and was told by the attendant that they did not open until later and to leave the vehicle in the parking lot with the key in it. Now I have received a receipt charging me for an extra days rental even though I returned it in less than 24 hours this feels very much like a scam

FOREST M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
1.0

They said they waived the extra day, but then charged us for it. Also added additional charges after the fact that were unexplained and unapproved.

Kimberly D. 
Clasificación:
1.0

We were told we would not be charged an extra day, but then they charged our credit card later. Also, added additional charges another day after turn in.

Kenneth S. 
Clasificación:
1.0

Charged us extra days when told to our face we wouldn't be, also added "additional charges" unexplained later.

Kenneth S. 
Clasificación:
1.0

We were charged extra days when we were told we wouldn't be, and also "Additional Charges" later on with no explantion.

Kimberly A. 
Clasificación:
2.0

I was charged for extra days and not credited for things as I was told and confirmed by agent when turning in.

Kimberly S. 
Clasificación:
5.0

Once again, a wonderful experience at this location.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TASIA P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike C.  |  First Impressions 
Clasificación:
5.0

Amazing staff, helped us get a storage unit quickly. The staff was also helpful with returning our trailer.

COREY S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J.  |  First Impressions 
Clasificación:
4.0

The young lady that opened the store on Sunday(1/23/22) was the example of what and who ALL employees should be. She went above and beyond to make a stressful situation easy. She worked with me and helped me find the best options available. An excellent experience because of her....

MARCO B.  |  First Impressions 
Clasificación:
5.0

Great customer service!

melba H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIEL S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael P.  |  Overall Experience 
Clasificación:
5.0

My husband and I have rented storage units in the past at many different places as well as states. This is the cleanest facility we have ever been in. Very well lit. Convenient with the moving carts. There was a big moving truck that pulled in minutes in front of us. There was only the one functioning door. However, there was ample space for us to park our truck and trailer where we were still able to unload. We are very impressed with this facility and the staff is great!

Kimberly G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Liana P.  |  Overall Experience 
Clasificación:
5.0

Employees were helpful and friendly. It was my first time renting a storage unit and they explained everything clearly and accurate . Facility was well maintained

JUAN B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

S&F invest i.  |  Overall Experience 
Clasificación:
5.0

Johnny runs a great team!

Jorge R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony L.  |  Overall Experience 
Clasificación:
5.0

It was great and I'd recommend many to use Sparkleberry as a place for storage and uhaul rentals. I've been pleased with every interaction I've had with the employees and services. The process was easy and great and that's thanks to the employees who helped, especially Lamarcus Capers, who greatly aided my parents and I when using the storage. Because of this I will continue to use U-Haul for my moving needs!

ASHTON J.  |  Overall Experience 
Clasificación:
5.0

This store's employees were extremely friendly and helpful. As for the 1-800-UHAUL, they just over promised and made the store employees work harder to accommodate my reservation.

Matthew C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn D.  |  Overall Experience 
Clasificación:
2.0

I have been out of town for several days. There is no way that I acquired 2 storage units while I am gone.

Kimberly J.  |  First Impressions 
Clasificación:
3.0

Reserved a unit online and they gave me 3 small units instead and I had to buy extra locks.

Kenneth K.  |  First Impressions 
Clasificación:
5.0

John was very friendly, helpful and has excellent customer service!

Helena C.  |  First Impressions 
Clasificación:
2.0

I haven't been with you long enough to rate you yet. But I will

Bradley W.  |  First Impressions 
Clasificación:
4.0

General Manager; Mr. Johnny Jenkins was very helpful. His greeting was very pleasant and his customer service was excellent. I was appreciated doing busy at that location.

Virginia R.  |  First Impressions 
Clasificación:
3.0

Scheduling my Uhaul was an issue; the site I was sent to did not have the truck I needed and then I was on hold for over an hour- my move was grossly delayed. Then, through the office I setup automatic payments and asked the gentleman twice if we were good to go- turns out we were not. I got the payment due notification, but all of my bills are set up to auto pay and it didn't autopay- I immediately paid and emailed the agent and never heard back. Logged into my account and the auto pay was not set up. So I set it up- the following month was the same issue. This time I called instead, they waived the late fee and corrected the issue. The site does not save properly, and is full of discrepancies (payment never saved properly and misinformation on vehicle availability) . However, majority of Uhaul staff are patient and accommodating- I thank those gentlemen who assisted through each hurdle.

Shavon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P.  |  Overall Experience 
Clasificación:
5.0

Nice and friendly staff.The owner always available to new customers and willing to help

LISA B.  |  First Impressions 
Clasificación:
5.0

I was more than pleased by the assistance my parents and I were given by Lamarcus Capers. He went above and beyond to make sure we were completely set up and good to go with our storage unit and instructions. I don't see that kind of customer service often at all anymore so it always catches me off guard when I do. Because of this and the ease of everything, including truck drop off, we WILL be using Uhaul exclusively for all our moving needs. ¡Gracias!

ASHTON J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CHENIKA H.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful and nice he is definitely in the right position and deserves a raise!!

LaTosha P.  |  First Impressions 
Clasificación:
3.0

Your staff is very helpful and my feedback is not about them. Your store had a glitch which caused my account to be erased. No one notified me. Then I tried to upgrade my unit and because if another glitch my lock was cut off. I've also been trying to get a hitch installed. That order also got erased. Fortunately your team fixed the problem but I was seriously considering moving.

Kimberly J.  |  First Impressions 
Clasificación:
4.0

Outstanding staff.

TONY S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facility❣️

Alfonzo W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Coretta L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgette N.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and very helpful.

antwuan k.  |  First Impressions 
Clasificación:
5.0

The visit was a pleasure from start to finish.

Celena T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Damin B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Miranda S.  |  Overall Experience 
Clasificación:
4.0

Professional and courteous service. Patient with my requests, and changes.

Lenorr B.  |  First Impressions 
Clasificación:
5.0

The guys working there was AWESOME they helped us so much.

FAITH S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelica G.  |  First Impressions 
Clasificación:
3.0

Inconvenient mazes to travel through to locate unit, assigned a unit that was occupied initially. Hallways well lit but the unit was dark.

LAKIEBA B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LAKIEBA B.  |  First Impressions 
Clasificación:
4.0

The only problem I had was this one would never answer the phone if you called there.and my move out date was 7/15 not in August. Thanks Angela

ANGELA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Avon B.  |  Overall Experience 
Clasificación:
3.0

The storage spaces are TOO SMALL. I had to get two storage units just to fit a two bedroom apt in. Although facilities is nice they are not big enough. The friendly staff gave me the unit but was not a good unit choice.

Laura T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CHENIKA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and knowledgeable loved my experience with them

Tammie B.  |  Overall Experience 
Clasificación:
1.0

Not straight forward about pricing.

LOUIS F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard m.  |  Overall Experience 
Clasificación:
5.0

Lajuane was extremely helpful, upbeat, and pleasant! He helped us meet all of our moving needs and genuinely cared. He showed the epitome of customer service. Great hire U-Haul!! Awesome facility with all you need for moving needs and it's extremely clean!!!

Dana H.  |  First Impressions 
Clasificación:
5.0

If I could rate this place 20 stars I would. I can not say enough good things about the GM and his team. We had just moved from Texas and everything getting here was a disaster. The only good and stress free part about our move was this uhaul location and how understanding they are. Loved how conveniently the loading docks are located and they had so many dollies for us to use.

CHAD C.  |  First Impressions 
Clasificación:
5.0

The only thing I suggest is better signage on how to access your unit according to unit numbers and locations . However, Mr. Jenkins, location manager, answered his phone after hours and I was able to get help with getting to my unit. This is a fine team of excellent employees. They made this process so easy.

Bridgette R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William V.  |  First Impressions 
Clasificación:
5.0

Great Service and courteous attendants

Val P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRAE B.  |  Overall Experience 
Clasificación:
5.0

The manager is very helpful!

Rosarae B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya h.  |  First Impressions 
Clasificación:
3.0

Inside not really safe or secure because anyone (dangerous) can back their car into storage at any time without good intentions. I would use outside if ever needed again. Should never go inside. Storage area along.

Sylvia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

terry b.  |  First Impressions 
Clasificación:
5.0

I'm thankful for such a wonderful facility and staff. My only problem was some of the staff were unfamiliar with information that I needed to effectively move my property. However, all went well and that did not deter me in my positive rating of this facility. 5 stars all the way.

STEVEN D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Henry M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Harry B.  |  Online Move In 
Clasificación:
5.0

Everyone was very professional would recommend them to everyone

BARBARA R.  |  Overall Experience 
Clasificación:
5.0

Mr. Jenkins and Ms. Green (she was from another location in Columbia) were fabulous! They were excellent and KIND in helping us get access to our new storage units. We arrived after office ours from a move from Alabama and that did not stop them from going out of their way to help make our move less stressful! I will never forget their kindness to my family!!

Dee S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alishe c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MAYRA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean J.  |  Online Move In 
Clasificación:
4.0

My uhaul was always kept extremely clean. Only complaints I have are the employees. The employees aren't that great but The managers at this location are wonderful however.

MIA S.  |  Overall Experience 
Clasificación:
5.0

Marvin was great and professional and he was very resourceful. It was a very stressful time and I needed to move ASAP my things into storage, also due to being a new Resident to South Carolina. I could not ask for a better representative I really appreciate the service thank you very much.

Latasha L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry H.  |  Overall Experience 
Clasificación:
5.0

Storage units were well lighted and clean, bathrooms and carts for moving large items easily accessible and staff helpful and prompt, even in the midst of COVID

Langdon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNADETTE M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dion P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon J.  |  First Impressions 
Clasificación:
4.0

I would give an excellent rating, however the lock was not available in the unit as the email stated. It was after hours, therefore I could not call anyone to assist. I had to go purchase a lock from a nearby gas station since I has already stored my belongings in the unit.

Tamika D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel S.  |  First Impressions 
Clasificación:
5.0

Great service and very helpful people.

Brett B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S.  |  Overall Experience 
Clasificación:
5.0

I'm satisfied

Annick T.  |  First Impressions 
Clasificación:
4.0

The manager Miek Lloyd was very professional, and knowledgeable of her job. I presented Ms. Lloyd with my situation and she knowledgeable in how to handle it . It's my opinion( based on my experience with her) that she a great asset to the company.

Maxine R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Arthur G.  |  Overall Experience 
Clasificación:
5.0

Marcus and Marcus were amazing. Super helpful and friendly as well as extremely knowledgeable. Military moving is an extremely stressful time, and they were understanding an accomodating. They made me feel very welcome, as opposed to the woman that barked at me about masks and refused to even answer a single easy yes/no question from 20' away.

Jared M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Devin M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles K.  |  First Impressions 
Clasificación:
5.0

The manager was awesome!

Beonca H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maxine R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandee M.  |  First Impressions 
Clasificación:
5.0

We had an excellent experience with the U-Haul rental truck, purchase of moving supplies, and rented storage unit. Very satisfied. Thank you.

Sennetta S.  |  Overall Experience 
Clasificación:
2.0

The attitudes of the workers is unacceptable. They do not want to do anything extra. We had issues with returning our rental truck and no compensation was giving by this location nor never received a callback or email from corporate. I contacted the manager of this facility about the refund for our storage, and I haven't heard anything back yet.

Virgil L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

BRENDA S.  |  Overall Experience 
Clasificación:
5.0

The attendant was very helpful and knowledgeable. She exhibited great customer service and was very polite. It was an overall wonderful experience.

Shawn C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra B.  |  Overall Experience 
Clasificación:
1.0

already made my statement

BRENDA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie A.  |  First Impressions 
Clasificación:
5.0

Staff was great. Access was easy and available when I wanted.

Jeffrey C.  |  Overall Experience 
Clasificación:
5.0

It would be better if customers had access to the storage units 24/7. But it was good overall

Marc N.  |  Overall Experience 
Clasificación:
5.0

The store people were very courteous. They were very helpful too. This was a very nice place and easy to do business with.

Jeffrey C.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly. Best price around and security was top notch.

samuel g.  |  First Impressions 
Clasificación:
5.0

Britany was very thorough keeping me informed and getting the u-boxes delivered.

William N.  |  Overall Experience 
Clasificación:
5.0

Brittany and the other girl were great! Thank you for being so prompt

Shavonne S.  |  Overall Experience 
Clasificación:
5.0

Other then the pickup of the U-boxes taking a little longer then I wanted it was a great experience

Jim B.  |  Overall Experience 
Clasificación:
5.0

It was a good job overall .

DARRYN Y.  |  Overall Experience 
Clasificación:
5.0

Aside from being picked up a couple days later than planned, every single stage of the process was perfectly smooth, and my items arrived in great shape.

Dustin S.  |  Overall Experience 
Clasificación:
2.0

I called four (4) times to get them to pickup empty U-Box I answered NO to questions because I did not visit the facility, You need to update your answer/question with a "Did not visit."

sandra j.  |  Overall Experience 
Clasificación:
1.0

The staff was all over the place we wait over half hour to get our storage container. No one knew how to handle the transaction. It was ridiculous . I would not recommend this place. Wrong wrong !!

Nefertiti T.  |  Overall Experience 
Clasificación:
5.0

Very helpful and knowledgeable. Great communication over the phone... they were perfect!

Gillian F.  |  Overall Experience 
Clasificación:
3.0

I rate this only average because my overall experience with uhaul moving was horrible. The sparkleberry office was great, the customer service rep that sold me on two boxes when I needed 3 is BAD!!!!

chad m.  |  Overall Experience 
Clasificación:
3.0

I called this location three times to inquire about my ubox delivery. Nobody ever returned my call. I ended up driving there to speak to someone in person.

louann b.  |  Overall Experience 
Clasificación:
5.0

I did not use the local facilities here but the CDL driver who dropped off my u-pods and pick them was awesome. She was knowledgeable and can really maneuver and drive the heck out that form lift.

daniel j.  |  Overall Experience 
Clasificación:
5.0

Tina and Brittany have been EXTREMELY helpful during our entire process.

Jason S.  |  Overall Experience 
Clasificación:
3.0

Stars off for not calling me to schedule delivery as promised, stars added for righting the situation after I called you to make arrangements for an on-time delivery

Jaclyn W.  |  Overall Experience 
Clasificación:
4.0

Excellent service

dedra t.  |  Overall Experience 
Clasificación:
4.0

Very happy with the services....

Henry N.  |  Overall Experience 
Clasificación:
1.0

Boxes weren't picked up on time which led them to charging me for another month. Took many different calls and 5 days to get a refund and I had the uboxes blocking my driveway for an additional 5 days

Christopher A.  |  Overall Experience 
Clasificación:
1.0

The facility was fine. Our U-Box however, arrived destroyed. We are still awaiting a response from U-haul. Would not recommend at this point.

Brent K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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