Customer Reviews for U-Haul Moving & Storage at S Padre Island Dr

6,227 comentarios

4344 S Padre Isl Dr   Corpus Christi, TX 78411
(Between Weber & Everhart)

(361) 855-3977

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(361) 855-3977

4344 S Padre Isl Dr
Corpus Christi, TX 78411
(Between Weber & Everhart)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LETICIA J. 
Rating:
4.0

Customer did not leave a comment.

Stanley F. 
Rating:
5.0

Very easy and courteous. Will be back

ORLANDO R. 
Rating:
4.0

Customer did not leave a comment.

MICHELE D. 
Rating:
3.0

Provide equipment without having to drive to another location to complete order. I would have waited, but I went to another location and back to get the second floor dolly which set be back from my 6 o'clock registration . I was charged from 5:30 .

EZEQUIEL D. 
Rating:
5.0

Nothing to do with this location, but this experience with UHAUL has been beyond horrible!!! I will NEVER rent from UHAUL again!!!

CURTIS M. 
Rating:
5.0

The 6x12 trailer should have a tongue jack

Robert C. 
Rating:
1.0

Rude employee, did not explain the process, did not inspect the equipment nor encouraged me to do an inspection myself, didn't direct me on where to exit. The previous site to pick up my equipment didn't answer the phone number so I could tell them I would be late to pick up my reserved trailer and he rented it to someone else. If he had answered his phone any of the 10 times I called to inform him of my pick up delay, I would not have had to scramble around to get a replacement not have to drive 40 miles to pick up and return. The site was not where the gps took me which was also frustrating. I have rented multiple times over the years and 4 times in the last few months, this experience is making me consider using a competitor for my next rental. This last rental made me have to get a larger cargo trailer than I needed and what I had reserved so this cost me more money to rent and more gas to pull. Frustrated!!!

Shirley H. 
Rating:
5.0

Customer did not leave a comment.

JOEL G. 
Rating:
5.0

Customer did not leave a comment.

TOD S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

GARRICK A. 
Rating:
5.0

Customer did not leave a comment.

Raleigh C. 
Rating:
5.0

Everyone one was awesome. Especially the pick up location. There was a small problem with a blinker which ended up being my trucks fault but the haul team there … lead by Mike I believe was amazing.

RUSSELL W. 
Rating:
4.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

Quick service. Good interaction...

MAURICE B. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL C. 
Rating:
4.0

Customer did not leave a comment.

KEVIN LEE A. 
Rating:
4.0

My experience was smooth with no issues. I booked the truck on line got to the location and I was in and out no problems.

KENNETH G. 
Rating:
5.0

Equipment us always top notch, clean, and we'll maintained

Robert Glenn C. 
Rating:
4.0

Very helpful and polite

KATHRYN V. 
Rating:
5.0

Customer did not leave a comment.

Kenneth J. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY P. 
Rating:
3.0

Brakes were very very low tried contacting the store several times no one answered. Drove it that way when returned notified one employee and didn't seem to worried about it , he mentioned it wasn't that way when driven . I was really upset with their service

PATSY G. 
Rating:
5.0

Excellent customer service!

KEVIN JOHN K. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

Super friendly and helpful! Definitely earned my repeat visits in the future.

ADAM L. 
Rating:
5.0

Staff very courteous & professional. Service was performed in less than 1 hour.

John B. 
Rating:
4.0

Pay the $50 guarantee price when you switch locations without telling customers you did. I was switched from a location 4 minutes away to this one 15 minutes away and not told. Then manager/owner calls and threatens to cancel reservations if you complain about it. Then lies and said they called....heard of phone logs dude? Not my fault you overbooked, not my fault uhaul has $50 promise, not my fault your supposed to notify customer BUT your fault you broke it. This was the OWNER who needs a customer service refresher class. Try not to be so rude to a long time customer. You do have competition. Don't make guarantees that you have no honor to keep.

Julie R. 
Rating:
4.0

No instructions given when I picked up truck.(operation) When I picked up trailer no instructions were given on how to unload car when I got to my location plus he added insurance without asking!

JAMES H. 
Rating:
4.0

Truck was covered in dog hair, and it also smelled of wet dog. Nasty truck

Shivam B. 
Rating:
5.0

Customer did not leave a comment.

JAMES P H. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

N/a

SHIRLEY S. 
Rating:
5.0

Customer did not leave a comment.

NORMAN S. 
Rating:
5.0

Customer did not leave a comment.

JESUS M. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Fast, easy and friendly.

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Jonathon D. 
Rating:
5.0

Customer did not leave a comment.

ROGER C. 
Rating:
5.0

Patient, friendly, and courteous staff. Made moving in the storage and returning the truck a hassle free process.

Sarhonda M.  |  First Impressions 
Rating:
4.0

More

DENNIS B. 
Rating:
5.0

Customer did not leave a comment.

Sarhonda M. 
Rating:
5.0

Customer did not leave a comment.

Rosie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
4.0

Customer did not leave a comment.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

Edward E. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO A. 
Rating:
5.0

Customer did not leave a comment.

RANDALL K. 
Rating:
5.0

Rep was very helpful and very courteous.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

Alexander L. 
Rating:
5.0

Friendly and helpful.

Rene R. 
Rating:
5.0

I really like this U-Haul.

Cynthia M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDALL H. 
Rating:
1.0

Knowledge of all of my U-Boxes and accounts.

Cynthia R. 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE C. 
Rating:
5.0

Customer did not leave a comment.

Gerald A. 
Rating:
1.0

I was charged a missing/damaged fee and had to call the 1-800 number to find out what it was. The representative didn't know what it was and had to file a dispute. They lady who I spoke to was very nice and helped a lot.

Rodney D. 
Rating:
4.0

I enjoyed the professional help and manners and the courtesy as to which the u-haul people did their job .

Javier Q. 
Rating:
5.0

My recent vehicle trailer rental was excellent

Ruben H. 
Rating:
4.0

Customer did not leave a comment.

KELLI B. 
Rating:
4.0

Pick up and drop off process was seamless. Making reservation on line was fast and easy

JOHN B. 
Rating:
1.0

Very rude customer services would never recommend their services

MICHAEL D. 
Rating:
5.0

Great.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

mark h.  |  First Impressions 
Rating:
3.0

The fact they had many 15 Foot trucks on the lot and I was suppose to have a 9am reservation instead arrived early and did not get out until 11:40 though they marked it being rented as of 11 am.

SYLVIA M. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL S. 
Rating:
5.0

Customer did not leave a comment.

SERGIO R. 
Rating:
5.0

Customer did not leave a comment.

OSCAR D. 
Rating:
5.0

Customer did not leave a comment.

Eddie O. 
Rating:
4.0

Customer did not leave a comment.

Armand P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Keep doing what you're doing!

JOHN M. 
Rating:
1.0

I was very disappointed with the cargo van that was rented to us because it was filthy with animal hair! I called the 361-855-3977 to inform them of the situation. Tiffany said to take the van back to the location I rented it and ask for a swap. I went back asking for a swap but the employee there looked at it and took it to the back to see if he could clean it. After a while he came back to inform me that they did not have a vacuum cleaner and tried to wipe it off but it didn't work. All he said that was all he could do and gave me the key. If I had not been in dire need of a vehicle to move some of my boxes, I would have told them to keep it. It was awful service!!! 1. I found it very odd that they didn't take me to inspect the vehicle or write the mileage. 2. I was inconvenienced by going back to the store to swap it out and they didn't and that trip to and from my home was extra gas I would be charged. 3. John the authorized person to give me credit did say he would credit $15 but after going to my bank I discovered they charged me $110.22 instead of $98.45 plus I did not receive the $15 credit he said he had applied to the contract. Hence I have my bank dispute the charges. This was the absolute experience I have ever had with UHaul!!!

AMANDA F. 
Rating:
5.0

The staff was awesome from check out to check in. I will use them again in the future.

Dennis G. 
Rating:
5.0

Customer did not leave a comment.

DULCE G. 
Rating:
5.0

Need more people working the weekend. Only had 2 people, each one had to deal with equipment check out and hookup!!! Really, especially on the weekend. We had a long wait.

ROBERT A. 
Rating:
4.0

Customer did not leave a comment.

MACK K. 
Rating:
5.0

Customer did not leave a comment.

IVAN L. 
Rating:
5.0

Great customer service

JULIE R. 
Rating:
1.0

Replacing the Customer service and managers they are horrible and racist didn't want to apply military discount when it was already honored one time before also disrespectful and poor treatment to the customers

CHENEL R. 
Rating:
5.0

Due to an error on my part I ordered the wrong hitch. The staff found the correct hitch for me and had it installed in less than an hour. Price was very good. Service was excellent. Quality of work was superb!

Richard E. 
Rating:
1.0

The site reported gas in vehicle at wrong level. Did not disclose to me the issue with fuel level. Only found issue when reviewing receipt that I was being billed 30 dollar service fee plus 22.xx for fuel. Is this a common practice? Rip off the consumer and only apologize if you get caught.

ROGER R. 
Rating:
5.0

Excellent service and vehicle. Great experience.

Eugene W. 
Rating:
5.0

Not a thing, best u haul business in town, professional staff

Noe Q. 
Rating:
3.0

When I picked up trailer, it appeared fine. However, at 9:30 a.m. the next day, noticed it had a flat. I sat on hold with Roadside Assistance for 40 minutes while I tried to figure out the website to request service online. Tire guy arrived at 12:30 pm and I was actually able to use the trailer at 1:30 pm. I LOST 4 HOURS and was not compensated at all. In addition, I returned the trailer by 5 p.m. when it wasn't due until the NEXT day at 10 a.m.. AGAIN, not reimbursed

SHANA H. 
Rating:
5.0

Thanks for the ease of dropping it off!

CONNOR H. 
Rating:
4.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

Keep up the great work!

MAGDALENA F. 
Rating:
5.0

Great customer service

BRYAN C. 
Rating:
5.0

Customer did not leave a comment.

FAYEZ S. 
Rating:
5.0

Customer did not leave a comment.

RANDY S. 
Rating:
3.0

The computer did not reflect the correct equipment at this location. I had to wait while they figured out how to resolve the issue with the trailer assigned to me and the actual trailer I received. The employees need more training on how to address these issues.

Karen C. 
Rating:
4.0

Customer did not leave a comment.

EDGAR B. 
Rating:
4.0

The air conditioner aspect isn’t very good. On a hot day, it doesn’t feel like it is even on!!!

JAN D.  |  Overall Experience 
Rating:
5.0

None

RAUL R. 
Rating:
4.0

I was sent to a location in Corpus Christi that was a flower shop to drop off the car tow.😡

JAMES L. 
Rating:
5.0

Staff was very courteous and helpful

ROBERT G. 
Rating:
5.0

Very professional and courteous service! Thanks.

Rene G. 
Rating:
5.0

Thank you for your help,I was very pleased.i would definitely use your service again .

VICTOR T. 
Rating:
5.0

The first pick-up location that was given to me was Salon Envy, which has no visible U-Haul signage, and they are not open on Sunday's and Monday's, so there was no one there to get the rental truck ready for me today. Then, when I called, it took 8 minutes for someone to answer the phone, then after being placed on hold for 5 minutes, I was disconnected because the person that I was forwarded to hung up on the call. So I had to call back, and wait until 8 minutes before my call was answered. Then after being placed on hold for 10 minutes, I was told that I had to drive 15 minutes out of my way and go to another location, after having to waste about an hour on a moving day. Then, I am expected to pay $0.69 a mile, for all of the extra miles that I had to drive to go to a further away location. Thus, if you want to improve things for the next customer, get rid of Salon Envy, and do not overcharge your customers when you have wasted their time. Give them a discount! Thank you, Jeffrey Jennell, 361.876.7815

JEFFREY MCNAMARA J. 
Rating:
5.0

Customer did not leave a comment.

REYNALDO T. 
Rating:
1.0

I returned the trailer I rented on Friday 8/19. It apparently didn't get logged in. I have now received notification that it was returned to the wrong location which is Not true. I've tried several times to contact anyone at uhaul but after the wait time notification, the system disconnects me. I can be reached at 3098468212

Terence S. 
Rating:
4.0

Customer did not leave a comment.

Skyler F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Leo S.  |  Overall Experience 
Rating:
5.0

Very helpful and expedient

Nathan S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kyle p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHAWNRECE C.  |  Overall Experience 
Rating:
2.0

Never answer their phone. Payment never goes through online.

Andrea M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUISE D.  |  Overall Experience 
Rating:
1.0

From the time we moved our trailer off the lot and turned in clicker I had to spend 2+ hours on the phone each week when I was sent a late notice bill wanting me to keep paying rent. The late fees and lien threats were obnoxious when each week I called I was told the account was closed and owed nothing to just get larger late fees the following week. Never could reach local store directly always had corporate even after calling local store.

Adam T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANTE V.  |  Overall Experience 
Rating:
5.0

Online was more helpful than in person experience. I saw online available units and had Walked around seeing the storage unit first hand and when I went to speak to the u-haul sales person I was told they were a full capacity. But over all I did walk there the first time just to be told that. Then I just went home booked it online the lady recognizing said we're at full capacity, so I then told the other sales person my recipe and informed them online has them available. Just to inform them not to turn down potential income for the company they represent.

Jesus S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GIA N.  |  Overall Experience 
Rating:
5.0

People were great

Bryan O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shirley r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

heatherann p.  |  First Impressions 
Rating:
2.0

Young kid who worked on Saturday was not at all friendly or even very competent in his duties. He spent too much time on the premises and not in the office helping customers and he told me that my storage unit was way in the back several buildings over and I walked there in the pouring rain while he drove the rental truck that I just rented so he would stay dry and he didn’t even offer me a ride in the rain. My storage unit was actually 300 feet from the front desk and inside and dry. He wasn’t aware of its location in the least but sent me on.a wet search and he wasn’t apologetic for his lack of knowledge or help while I got drenched, unnecessarily.

Keith C.  |  First Impressions 
Rating:
4.0

Your man working was very helpful

Florencio A.  |  First Impressions 
Rating:
3.0

When I try to call the facility, no one ever answers. I was on hold for over 20 minutes while driving TO the place for the first time - to confirm I had a reservation. When I arrived, there were three people behind the counter, two of them were NOT on the phone. Why didn't they answer? That's kind of a pain.

JAN D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Krystal B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEAN R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda A.  |  First Impressions 
Rating:
1.0

I had items in the Uhaul facility for about nine months. I got behind on my payments. I went to talk to the management. They gave me a payoff amount and said that when I pay this, my debt is paid. Months later, I received a notice saying that I still owed money. I went to talk to them, and the manager agreed that I was now in debt to Uhaul again. He said it was because I left a dresser in the unit. I told him that I did not have a vehicle large enough to remove the dresser. Also, when I paid my debt and was told I was clear, the manager at that time DID NOT say I had to remove every single item. I only left one item, the dresser. Now, the manager has put a lean against my name. This is wrong. I was told that I was in the clear. I do not feel I should have to pay this money when we signed saying I was out of debt.

Cynthia N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelli G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rick M.  |  First Impressions 
Rating:
5.0

Very friendly staff! GREAT people

Chris G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeffery T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B.  |  Online Move In 
Rating:
5.0

Super fast service

andrew a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOUISE D.  |  First Impressions 
No reviews have been submitted for this location.

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