Customer Reviews for U-Haul Moving & Storage of Whitney Ranch

8,612 reviews

1098 Stephanie Pl   Henderson, NV 89011
(I-95 & Russell Rd, Next to new AM/PM store)

(702) 436-2452

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 436-2452

1098 Stephanie Pl
Henderson, NV 89011
(I-95 & Russell Rd, Next to new AM/PM store)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STEVE ZACCARO 
Rating:
5.0

Customer did not leave a comment.

Hugo Nevarez-Munoz 
Rating:
5.0

Out of over a dozen U-Haul rentals, I can say this was the best service and vehicle I have ever rented!!

Robert Pierce 
Rating:
5.0

Great staff

Randall Schaefer 
Rating:
5.0

Keep on truck in’…

Mike Niederberger 
Rating:
5.0

Customer did not leave a comment.

Robert Confer 
Rating:
5.0

The employees here at this location are amazing. Well organized and knowledgeable and most importantly very friendly and helpful.

Patrick Tijerina 
Rating:
5.0

Customer did not leave a comment.

Paul Winebrenner 
Rating:
3.0

The right side mirror was completely loose and not functioning. Very dangerous.

John Burnette 
Rating:
4.0

Have a truck that was reserved ready to go. Cashier indicated my truck was just outside. In actuality, two other trucks were parked in front of it and I had to wait to have them moved

Kevin Okeefe 
Rating:
3.0

The Van had issues with the A/C and having my 79 year old mother with me for 200 miles was not a good experience. First bad experience with this place.

Ryan Lew 
Rating:
5.0

The staff was super friendly and helpful!

Andria Scott 
Rating:
5.0

Customer did not leave a comment.

Linda DeMoraes 
Rating:
5.0

This location is well-organized with very good customer service.

Gary Carter 
Rating:
5.0

Customer did not leave a comment.

Brian Goodman 
Rating:
5.0

Everyone I dealt with was kind and respectful. The gentleman that hooked up my trailer was awesome, we had a nice conversation about my truck and his new Camry.

Randy Blumenthal 
Rating:
5.0

It was slightly unclear where to park my car while using the u-haul.

Angela Archer 
Rating:
5.0

Will definitely rent from them again!!

James Schmitt 
Rating:
5.0

Can’t think of anything - it really was all good!

Herald Cane 
Rating:
5.0

Customer did not leave a comment.

Bonnie Lefevre 
Rating:
5.0

Customer did not leave a comment.

GAIL WARTHEN 
Rating:
4.0

Customer did not leave a comment.

William King 
Rating:
5.0

Professional service, knowledgeable technicians

Bhimer Kahlom 
Rating:
4.0

Customer did not leave a comment.

frank crnkovic 
Rating:
5.0

Customer did not leave a comment.

Juan Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Toya Gooden  |  Overall Experience 
Rating:
5.0

Quick and easy

Jeffery Reynolds 
Rating:
5.0

I was disappointed with the customer service. I previously rented a pick up or van from U Haul and have always used my debit/credit card for payment. This time the agent would not allow me to use the card to settle the bill because the card said debit on it. I explained that it could be used either way but he refused. Thankfully I had another card. Is this a new policy? Second I am on oxygen and have a tank that I need to take with me when I am away from my house. After I completed the transaction the agent told me the vehicle I rented was at the end of the lot and could be picked up there. So I had to walk to where your driveway begins to get the pick up. It would have been better for your agent or someone to get the vehicle and bring it up to your office. It very obvious that I have somewhat of a handicap and some assistance would have been appreciated. Bottom line some customer service training needs to be taught. Respectfully, Robert Regnell

Robert Regnell 
Rating:
5.0

Great service guys in the lot did everything I never had to touch the trailer pick up and return smooth all the way around thank you

Chad zarley 
Rating:
5.0

Hey it is Chandler. I really apologize again for being sort of rude when I dropped that truck off. I was stressed and it was uncalled for. You guys were totally cool. Thanks again for everything.

Chandler Gatten 
Rating:
5.0

Customer did not leave a comment.

Martina Wade 
Rating:
5.0

All good. Satisfaction guaranteed

tommy dominguez 
Rating:
3.0

You can let the person know when they make the online reservation that the credit card they supply isn’t what is used when someone picks up the trailer. I reserved online for my sister to pick up and she had to pay with her card. We called and called and couldn’t get anyone to assist us.

Debra Peterman 
Rating:
5.0

Customer did not leave a comment.

SHERRI KIDD 
Rating:
5.0

Customer did not leave a comment.

Aroy Barnada 
Rating:
5.0

Customer did not leave a comment.

Jonthan Hoover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wendy mcgee 
Rating:
5.0

Customer did not leave a comment.

Angela King 
Rating:
5.0

I was helped by kim Best.She was excellent helped me with the paperwork.i asked about if you had any specials running.she told me about a discount.The storage area was so clean and so was the unit.wow it was nice to see that.The floors were so nice also.She was very professional and really took care of my needs.I would recommend this u haul.Thank you for having such a excellent employee (Kim Best) we sure need more people like her inthe work fiel

Pamela Wood  |  First Impressions 
Rating:
5.0

I returned the equipment a couple of days early. There was no receipt that they received the equipment. I picked up 4 pm in Oceanside, CA 28FEB2024 and dropped off in Henderson, NV in the evening on 29FEB2024, but the receipt that was sent says I checked it in on a later date. (I had the equipment for a little more than 24 hours.)

Rex Teitgen 
Rating:
3.0

Customer service can be a little slow at times but besides that Customer service has been nice and helpful. They just move slow

RAYMUNDO LOPEZ PELAYO 
Rating:
5.0

Thank you for an awesome job

Linda Ruiz 
Rating:
5.0

Customer did not leave a comment.

ISIDORO MONTESINOS 
Rating:
5.0

I did have an issue but the employee fixed it and appreciated it...thumbs up!!!

Karin roesch 
Rating:
5.0

Customer did not leave a comment.

Curtis Granger 
Rating:
4.0

Customer did not leave a comment.

G Lyden Reilly 
Rating:
5.0

The team helpers demonstrated utmost professionalism and courtesy throughout the process. They collaborated seamlessly, ensuring a smooth transition of my belongings from the old apartment to the new one. I highly recommend their services for their exceptional job and dedication to safety and security.

Jean Rochester 
Rating:
5.0

Customer did not leave a comment.

Greg payne  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Richard Perry 
Rating:
3.0

Customer did not leave a comment.

Richard Worth 
Rating:
5.0

Customer did not leave a comment.

jeff struckman 
Rating:
5.0

Customer did not leave a comment.

petula johnson  |  First Impressions 
Rating:
5.0

Even though it was little clean, could be a little bit better. But the rest is all good.

Martha Huerta Peredia 
Rating:
1.0

There was damage in both truck and trailer , which was not noted I had to point it out. Equipment was NOT ready at time , nor location promised. I would have appreciated a phone call letting me know the equipment was not ready.

David Zeiler 
Rating:
2.0

Moved from nearby location to new location to accommodate needed equipment, new location rented said equipment which left me without needed equipment . Wasted time, and money.

Thomas Castleberry 
Rating:
5.0

Great customer service

MARGIE CONNELLY 
Rating:
1.0

Few concerns, the largest being the fact that I received the vehicle at not a full Gas tank which costed me 15-20$ . More than I should have paid.

Sean Ferrie 
Rating:
5.0

Customer did not leave a comment.

Akiko Homma 
Rating:
5.0

The staff in person was very helpful in changing to a larger unit when realizing the first unit was too small, I really appreciated the helpful attitude.

Daniel Beltran  |  Online Move In 
Rating:
1.0

They told me the truck was empty of fuel and I was headed to Costco less than 2 miles away. I figured I’d put fuel there. I ran out of fuel 1/2 there. I understand not wanting to pay for gas, but less than 2 miles worth is ridiculous. Yes, I could of put gas at the acro that shares the entrance but figured I’d have to be very unlucky to not be able to drive 1.5 miles give or take.

Andrew Stewart 
Rating:
5.0

Customer did not leave a comment.

LAROCHE SYLVINCE 
Rating:
3.0

Very disappointed that the wiring was hooked up wrong and we traveled 2 hrs then another 6 hrs to find out. 😡😡😡

Brian Carter 
Rating:
5.0

Customer did not leave a comment.

Keljia Cornelius 
Rating:
5.0

Customer did not leave a comment.

Akiko Homma 
Rating:
5.0

The install was extremely timely very courteous. Everyone that worked at the desk were exactly the same. I must say everything from purchasing to the install was stress-free.

Daniel Gudauskas 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY KELLY 
Rating:
5.0

Provide location more hours so they can answer the telephone, (I dislike being transferred to centralized location and not having my question addressed or taken care of properly - please listen to your telephone query and you will hear it does not answer all concerns customers may call for) customer service at this location is excellent. Giving this location more staff will make this the prime location to visit and build customer base like me.

LAROCHE SYLVINCE 
Rating:
5.0

Everyone is so friendly here and very accommodating.

COLIN JACKSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Derrick Washington 
Rating:
5.0

Customer did not leave a comment.

COLIN JACKSON 
Rating:
3.0

The truck smelled very very foul

Alinah Leyva 
Rating:
5.0

Customer did not leave a comment.

Ralph Miranda 
Rating:
5.0

The guys who work outside there are all the best!!!

Annie DiMartini 
Rating:
5.0

Staff and everything are excellent no need to improve anything

Ronald Shields 
Rating:
5.0

Allow the customer to actually select the make of rental. For example Chevy & ford are not one and the same cargo van wise. Chevy although more powerful is outdated and non efficient fuel wise also a cut should never receive a rental with zero fuel ⛽️ in it for several reasons. 1. It simply doesn’t even make sound business sense cause there is a good chance renter will not reach the pump before it start sucking fumes causing an unnecessary headache. 2. If you ppl knew anything in regards to fuel pump and the cost to replace you wouldn’t allow that to happen in the first place. It’s designed to pump fuel not air so with light on E! Is a recipe for disaster. 3. Renting out a vehicle with and empty tank literally, asking customer to basically fill it up at their own expense then upon return tell customer oh you brought it back way pass a 1/4 tank so we can’t reimburse you is ludicrous at best. Here’s why! You’ll charge a customer easily for not bringing back at the mark it was upon pick up at the national average which would be at best $2.00 or more a gallon no questions asked so why not match that if it’s over the mark? Better business is good business

Harold LLoyd 
Rating:
5.0

Always use uhaul very pleasant staff good price 😊

PAMELA ANNE 
Rating:
5.0

Customer did not leave a comment.

Skylar Stowell 
Rating:
3.0

Customer did not leave a comment.

Mariah Jorgensen 
Rating:
5.0

Customer did not leave a comment.

JORGE FERNANDO REYES 
Rating:
5.0

Very clean, nice people! Clean rest room, too!! Five stars!

Kenneth Newman 
Rating:
2.0

I have rented over 30 times with no issue. First we had a crew of 6 for our move but truck came on completely empty fuel so delayed us 15 minutes at the starr. No other 26 foot trcuks so we had no choice. Not horrible but inconvenient. Then truck totally dead in battery at pur loading spot. Called for roadside and they needed an hour so a nice person jumped us. Called desk at facility to get a swap out. They said store policy is their roadside needs to jump us so would need to wait for another breakdown to get a swap out truck, but also about an hour from closing, so left us no option but to park at house. Next morning of course it was dead. Delayed us an hour again to get it jumped and we took back to facility. Really bad experience. Have had so many good ones not sure how I feel about it. Felt unsafe, the store policy. And phone clerk was short and unempthetic to us being on road in dark while raining, just gave roadside number and stated store policy.

KRISTIE ANN OGILVIE-COWLING 
Rating:
5.0

None

Donald Boone 
Rating:
5.0

The person that helped me (Mike) was very friendly and accommodating.

Jeanne DeSaix 
Rating:
5.0

Customer did not leave a comment.

Kasandra Lebron  |  Overall Experience 
Rating:
5.0

Staff was very friendly and was fast in accommodating me with my rental.

Roseller Lim 
Rating:
5.0

Customer did not leave a comment.

Carlos Guadarrama 
Rating:
5.0

Loved this place! Employees were friendly.

Adriana Pena 
Rating:
5.0

Customer did not leave a comment.

Shari Visarraga 
Rating:
5.0

Quick service

Jeremy Orton 
Rating:
5.0

Customer did not leave a comment.

Marisa Carranza 
Rating:
5.0

Customer did not leave a comment.

Angela Frank 
Rating:
5.0

This is not my first time to rent u-haul truck from this location. The staff are nice and friendly.

LIGANG LIANG 
Rating:
5.0

The rental was quick and easy. The line moved quickly and it was easy to reserve the truck online.

Sonja Allen 
Rating:
3.0

Extremely slow service. Waited 30 minutes for the two sales people to serve 2 people before Inwas able to rent a vehicle. Maybe you need more front desk help.

WILLIAM WRIGHT 
Rating:
5.0

They were extremely professional

Ronald Turner 
Rating:
5.0

Stone and Christopher are sweethearts and so is Mike.

Annie DiMartini 
Rating:
5.0

Customer did not leave a comment.

Daniel Manchester 
Rating:
5.0

Customer did not leave a comment.

Annie DiMartini 
Rating:
5.0

I’ve been a frequent flier off and on for the last 10 years or so and they have always and consistently been helpful, friendly and the location has been clean.

Yahel Martinez-Gastelum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Lew 
Rating:
1.0

Meck you pay more for no reason

Noe Vasquez Hernandez 
Rating:
4.0

Customer did not leave a comment.

Brent Wehman 
Rating:
5.0

Everything was wonderful nothing to change

Eduardo Alcantara 
Rating:
5.0

Muy buena atención, no hablo ingles y me ayudaron en todo para poder contratar el servicio, muy agradecido

Alvaro Calderin 
Rating:
5.0

Customer did not leave a comment.

Akiko Homma 
Rating:
5.0

Great service. The doily for furniture was damaged when I started the move. The employees need to inspect with the customer before departure not a huge deal. Will come back if needed

Jeffrey Kohn 
Rating:
5.0

very friendly good quality

JASMINE AGUILAR 
Rating:
5.0

Customer did not leave a comment.

GLENN CARROLL GOODALE 
Rating:
5.0

Customer did not leave a comment.

Andres Garcia 
Rating:
5.0

Customer did not leave a comment.

Curtis Middleton  |  Overall Experience 
Rating:
5.0

I moved mine to a different storage company, due to cost. I am paying $20 less a month at the new location for a bigger unit. It

Lorie-Ann Beekman  |  Overall Experience 
Rating:
5.0

stop went out their way they're all on the same page I actually didn't expect him to go the link that they went to accommodate me . appreciate everybody over there and I'm glad I went to Whitney ranch to get my storage

stanley webster  |  First Impressions 
Rating:
2.0

Very unhappy with attitudes

Kathleen Jorgensen  |  First Impressions 
Rating:
5.0

Please continue the excellent service provided

Thomas Rucker  |  Overall Experience 
Rating:
5.0

Good communication skills & positive attitude by staff & management

LINDA DAVIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Chandler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nigel Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

salomon andrus-degrate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandin Naughton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Blake Haller  |  Overall Experience 
Rating:
5.0

The staff are helpful and super friendly.

Tonya Headley  |  Overall Experience 
Rating:
5.0

It was all easy , everyone was very helpful and friendly !

SCOTT ROLF  |  First Impressions 
Rating:
5.0

I would have liked the office hours to be the same as the access hours of the storage facility.

Chaerish Powell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Osana Roberson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Orville Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ArIene Brunilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lynda morgsn-ironmoccasin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Lindsey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jolene kalawa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Lawrence Hutton  |  Overall Experience 
Rating:
5.0

Greats job guys

MARCUS BARNEY  |  First Impressions 
Rating:
3.0

Staff was good. Only problem that occurred is when I removed my car off of the tow Dolly in the inspection area. I removed the straps, removed the chain, pulled the ramps down, and followed the associates instructions to get in my car and reverse it off the ramp. The associate removed the dolly from the truck before I got my car off (all on camera) and the dolly slammed upward damaging my front bumper. I have a big scratch on the front left and an outward dent on the front right. My claim number is 03283580-2023 uhaul claim number

JACOB AMADOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT NAVARRO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Charbonneau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Bellias  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rachelle Stankivitz  |  First Impressions 
Rating:
5.0

Thank You!

Nolan Petties  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ira Newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lynda rynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orville Baroya  |  First Impressions 
Rating:
5.0

Thank you all for your help.

NIKIA TAPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY STUBBS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY FIDANCE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cordell Landreville  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david thorndike  |  First Impressions 
Rating:
5.0

Even came with a month free storage. A bonus.

KEE WONG  |  First Impressions 
Rating:
5.0

Every employee was great and helpful.

Ronald James Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roderick wilkerson   |  Overall Experience 
Rating:
5.0

It’s has been 5 years since I originally rented and was not in a position to have adequate housing. The entire 5 years the facility and staff were amazing

Leonard Sohn  |  Overall Experience 
Rating:
4.0

I am very happy with the fact that my storage manager made collaborative solution to help during these hard time and appreciated they had reached out to do this so I could be able to be on food standings.

Gwendolyn Loque  |  First Impressions 
Rating:
5.0

Chelsea and Kenlie are simply the greatest always there to help and accommodate you in anyway possible! Great team there!

Kimberley Best  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve beyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sergio Carrillo  |  Overall Experience 
Rating:
5.0

This facility held well over $20k worth of belongings for 2 years while I figured my life out. I’m so thankful of how often you guys were able to work with me on late fees I might have fallen into and just generally having my back. 10/10 would recommend

Hayden Davila  |  Overall Experience 
Rating:
5.0

Great price for the size I needed. Very clean and safe storage thank you.

Curt Morgan  |  Overall Experience 
Rating:
5.0

I felt very safe using U-HAUL storage for the items I needed to keep there for a move to my new address. Everyone at the facility was extremely caring and respectful. I saw it as a pleasant, clean, well-run establishment, and would definitely choose the Stephanie Place U-HAUL again. I feel very confident recommending it to others as well! Martha Woodworth, Henderson, NV

Martha Woodworth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ashley ramirez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Brand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Allen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK CARRIGAN  |  First Impressions 
Rating:
5.0

Every staff member I came in contact with was so helpful and professional. You should be proud of the staff. From Christopher, I think it’s his name that did my initial contract to the manager on duty that helped me when I came after hours to the gentleman that completed my check out; the service was wonderful. Thank you for making a horrible experience of loosing my home a lot more easy.

lavet smith  |  Overall Experience 
Rating:
5.0

I absolutely loved this UHaul facility. Everything about it was top notch! #KudosUhaul Whitney Ranch

Dannise Dawson  |  Overall Experience 
Rating:
5.0

The entire experience was wonderful.

JASON WILLIAM BURKHART  |  Overall Experience 
Rating:
5.0

Very professional

Artur Dasilva  |  First Impressions 
Rating:
4.0

Good customer service

Stella Jean  |  Overall Experience 
Rating:
5.0

Anytime I left without signing out or I forgot to lock it uhaul was on top of it and secured my storage unit . Thank u

Tyresha Baker  |  Overall Experience 
Rating:
5.0

Chelsea was a pleasure!!!! Great customer service!!!!

brittany gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Smith  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Rachel Moseley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john little nest  |  Overall Experience 
Rating:
5.0

Friendly, knowledgeable, caring staff.

sherry ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antanetta Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RAEH DANIELLE WILLIAMS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carol Yamaguchi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jolene kalawa  |  First Impressions 
Rating:
5.0

Excellent customer service

Anna Baca  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayzia Baring  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Robles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIKE OXFORD  |  Overall Experience 
Rating:
5.0

Great staff

Chyenne Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth gamez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kasandra Lebron  |  First Impressions 
Rating:
4.0

The only complaint I had was I moved out of my unit 8 days after paying for the full month. When I moved out I was not offered a refund for the days I didn’t use. They already had someone who wanted the unit so I guess they double dipped on that one.

Audie Dillon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nichole Cunningham  |  Overall Experience 
Rating:
5.0

Better than expected…

Daniel Hurst  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jorden Greene  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Davis  |  Overall Experience 
Rating:
5.0

Excellent service in all departments from this location, they helped guide my through the processes and select a rental unit. Gave plenty of useful information, and was very professional. The employees went out of there was to find me discounts, and helped me with a prior reservation that was miscomputed. I feel extremely satisfied with my service & “hospitality”.

Felix VIllagrana  |  First Impressions 
Rating:
5.0

Everyone made sure I was okay and had everything I needed after having such a stressful move ! I strongly appreciate The Swift action the manager took to find me an available storage unit ! THANK YOU ALL SO VERY MUCH !

Chyenne Lee  |  First Impressions 
Rating:
5.0

Daniella. Excellent representative for U-Haul

Patricia Charlotten  |  First Impressions 
Rating:
5.0

Wonderful experience with U-Haul always safe and secure well maintained and awesome staff. Thank you.

BONITA LEE MORENO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharlee Hanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATOYA DEANN BECKNELL  |  Overall Experience 
Rating:
5.0

Personally, I would like to see your staff emphasize the importance of using the entry keycode to avoid setting off alarms. Regardless of business hours or "after hours" entry, in just 4-5 days of having my belongings stored in your facility, I heard the alarm sound approx. 10 times (& truthfully, it scared the crap outta me every time!). Otherwise, service & convenience were well-accomodated; the use of your multi-tiered offload area was especially helpful for me, unloading a 6x12 trailer & reloading a pick-up truck. Just wanna say thank you... staff was helpful & professional, and facilities were on-point. Kudos, & I wish everyone at U-haul a Happy Thanksgiving & blessed holiday season. Respectfully, Ry

Ryan Stahlbusch  |  Overall Experience 
Rating:
5.0

None

george kolodziej  |  First Impressions 
Rating:
5.0

Great staff, very friendly and helpful, the facility is well worth the money compared to other storage facilities

Michael Avila  |  First Impressions 
Rating:
3.0

Became more pricey and was difficult to work with throughout the work.

Quinten Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL JAMES SCHLOSSER  |  Overall Experience 
Rating:
5.0

Súper satisfecho excelente

Miguel Rodriguez  |  First Impressions 
Rating:
5.0

Chelsea was the best ! Along with the entire experience thank you uhaul

Jasmine Little  |  Overall Experience 
Rating:
5.0

Very convenient and accessible. The facility is very clean and I would highly recommend it. Uhaul has everything you need to make a move across country at a reasonable price.

JOSEPH VALENTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NORMAN MCCARVER  |  Overall Experience 
Rating:
5.0

I just want to say THANK YOU to the entire staff! The manager, front desk representatives and even the uhaul drivers were absolutely amazing. I am grateful for everyone here that took great care of my items!

Amelia Furlow  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Topps  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denni-Lee Feliciano  |  Overall Experience 
Rating:
5.0

Thank U.

Teresa Bell  |  First Impressions 
Rating:
5.0

Very convenient and clean.

DAWN CONDER  |  Overall Experience 
Rating:
5.0

Great place. Always clean. Saved me money on my storage unit. Will go back for boxes when I move

Bryan Tysz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Freddie Smith  |  Overall Experience 
Rating:
5.0

Highly recommend

tina gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keevis Louis  |  First Impressions 
Rating:
5.0

These guys go out of their way to help people. Whole staff very very friendly.

Audie Dillon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Paul Smolich  |  First Impressions 
Rating:
5.0

I appreciate the hospitality that came with my U-haul experience.

ORBARY WALKER  |  First Impressions 
Rating:
5.0

This facility exceeds all expectations. This is my second time over the course of the past three years to use this facility. I will use it again, and refer it whenever the opportunity arises

CYNTHIA HARRIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deone Boyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caren Groesbeck  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Adam  |  Overall Experience 
Rating:
5.0

I have had this storage space for 5 years now and they are the best!!!! Thank you for all your assistance!

Cara Carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antanetta Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANITA BETTY MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN MOCZYNSKI  |  Overall Experience 
Rating:
5.0

Fast friendly service in a clean facility

JOSEPH VALENTI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Peck  |  Overall Experience 
Rating:
5.0

Great customer service

charles colemn  |  First Impressions 
Rating:
5.0

Who is this?

June Navarro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Godfrey  |  Overall Experience 
Rating:
5.0

Ived used this uhaul for all my moves and storage needs and they’ve not failed me yet. Definitely recommend this place.

Sabrina Burris  |  Overall Experience 
Rating:
5.0

My unit was clean and I felt that the building was safe, clean and well maintained. I would rent at this location again.

Sakinah Holley  |  Overall Experience 
Rating:
5.0

Great!!!

CYNTHIA Terranova  |  Overall Experience 
Rating:
5.0

Mr Edward bloom was happy with the service by office and good friends I had with U-Haul

Edward Bloom  |  Overall Experience 
Rating:
5.0

The representative was knowledgeable, polite, and very helpful to want we needed.

Elizabeth Keys  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Celaya  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

e'angeica nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peggy Webster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsy Weeks  |  Overall Experience 
Rating:
3.0

You need to have more friendly staff. They are rude specially one skinny guy . When a problem comes they really don’t try to help . In fact one time he acissed me of liying.

Gladys beauregard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel Brady  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CASTLE  |  First Impressions 
Rating:
3.0

The entrance and parking area is extremely cluttered with trucks so trying to find my way was not easy. Otherwise it was fairly easy to locate and access. The layout could be better and also less trucks to maneuver around.

Laura Magdaleno  |  Online Move In 
Rating:
4.0

If we didn't get home until 3am, the experience would have been great. It took over an hour for them (U-Haul) to get us a room we needed. The rooms we reserved were gone!!! Not a good experience.

Rachel Riva  |  First Impressions 
Rating:
5.0

Employee service was outstanding and they accommodated me at the last minute when I needed storage space for a twenty foot truck.

Douglas Schuler  |  First Impressions 
Rating:
5.0

Very kind people thank you

rauly gloria  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wilma blackwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Breedlove  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amy Bozman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashtin Jourdan  |  First Impressions 
Rating:
5.0

Staff was very consistent with taking care of customer needs.

james downing  |  Overall Experience 
Rating:
5.0

The storage facility was clean with easy access

Rachel Moseley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathon Coley  |  Overall Experience 
Rating:
5.0

Great experience!

Darnell price  |  Overall Experience 
Rating:
5.0

The guys were awesome. Working with them to sort out the wrinkle in my reservation with the prior reservation was a pleasure. They were good humored, understanding, and accommodating. I’m glad the wrinkle happened to put me at their doorstep.

Jeffrey Lawrence  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Trent Brown  |  Overall Experience 
Rating:
4.0

This location is easy to get into and out of.

Darnell price  |  First Impressions 
Rating:
5.0

I have had my storage unit for 15 years and we have never had a problem with anything here. It is very secure and is very clean. I love that when you come and go you always see a staff member around makes you feel safe when you are by yourself storing new stuff or getting something you need out of your unit. We were able to leave the things we no longer needed or the children who are now grown wanted that we kept (which was all their things as they grew) in the share area, so someone else could have and use the items if it was something they wanted or needed. We always got a reminder that our payment was coming up or a reminder beforehand that they were going to be taking our payment out of our account. So it was never a surprise or we didn't forget that we needed to pay the storage. Thank You all @Russell Road Uhaul Moving and Storage for the many years of service and making our belongings safe and secure and for a wonderful experience. We will always come back if we ever are in need of a Truck Rental or a Storage Unit again. Keep doing what you do You are all WONDERFUL.

Trina Luleich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheri Goodballet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin Hooker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN LONG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HARRELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROMEO HEAGENS  |  Overall Experience 
Rating:
5.0

The best ever

Hector Flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATE HENDERSHOT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ernie Rawson  |  Overall Experience 
Rating:
5.0

The boys in the office were extremely polite and had great customer service!

Maris Moore  |  Overall Experience 
Rating:
5.0

Danielle was super pleasant when picking up the truck and everyone else was super nice as well

Michele Miles  |  First Impressions 
Rating:
5.0

I like to extend my gratitude to Chelsea for taking the time to help me in a very stressful situation. We need more of her in this world. Thank you Chels, and you are appreciated. -John

JOHNNY GUYTON  |  First Impressions 
Rating:
5.0

I would like to Thank Danielle Shaw for an AWESOME customer service. She checked us in for the moving truck and checked us out for the storage space we rented. Everything went as smoothly as can be. She was courteous and professional. There was an issue when she was finalizing our truck as someone cancelled our truck reservation because of our out of state license. But she was able to fix it as we just got our new place and had established our time there renting the storage in that specific facility. GREAT JOB DANIELLE!!

Maria Samate  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SukIe Pak  |  Overall Experience 
Rating:
5.0

Store Manager Johann was awesome.

DEAN PRODROMIDES  |  Overall Experience 
Rating:
5.0

The employees are wonderful making a very stressful process quick and easy.

Kristine Hare  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfonso Alvarez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LYNN BURKHART PERRY  |  Overall Experience 
Rating:
1.0

The Bathroom Was Nasty. People Used The Trash Can For A Toilet. The Toilet Seat Had Fences All Over It. There Was No Soap Or Paper Towels. I Alerted Staff Three Times About The Condition Of The Bathroom. I Had To Use The Bathroom Across The Way @ The Service Station! The Manager Yohan Is Rude & Overbearing. He's A Bully. And, Harassed Me About Parking My Car On The Lot, When A White Cadillac Has Been Parked There For 5 Days. He Harnessed Me About My Account Payments, When I Was Moving Out To Another Uhaul Facility In North Las Vegas, An Hour Away From The Stephanie & Russell Uhaul Site. THE BREAKS ON THE VAN MALFUNCTIONED! They Went All The Way Down When Pressing On Them. I Had To Stay 3-4 Car Lengths From Other Cars, So As Not To Hit Them. I Have So Much Dissatisfaction With This Uhaul Experience. Rev. Vickie Caldwell

Vickie Caldwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Lopez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carol Bowden  |  Overall Experience 
Rating:
4.0

The young lady that handled my check in was friendly and efficient. There was no lock in my unit at check in.

BRUCE ALAN PODY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Grinnell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Renee Hennessy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jamie nash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON JENKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Ribadeneira  |  First Impressions 
Rating:
5.0

Jeff was very helpful and very professional

La Wardlaw  |  First Impressions 
Rating:
5.0

Robert Navarro was great. He answered all our questions and concerns. Awesome customer service!!

Maria Samate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shunta Meitzenheimer  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Best ever!!

Andrea Maddock  |  Overall Experience 
Rating:
1.0

I originally wanted a storage to fit all my stuff after talking to one of the staff we settled on what I though was the right size .. I have 2 bedroom house .. I ended up with a 5by6 closet rich did not fit anything and was told that’s all that’s available .. I was not able to move all my stuff and had nowhere to put remaining items .. I got a truck also which now I need to pay for because it was. Late all other storages were close and o had no idea what else to do .. check in staff friendly manager did not care . Whole experience bad from the truck rental in which they sent me to another location to pick up .. they were great ! To storage I’m out of money and stressed.

Marigold Simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CORY CHANDLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Guin  |  First Impressions 
Rating:
5.0

Manager last Lynch did a great job setting me up with unit and 10 foot truck to move items into until as well!!

Joshua Conway  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Hulbert  |  Overall Experience 
Rating:
5.0

Excellent Service very pleased

APRIL HOLLIMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dena Griffin  |  Overall Experience 
Rating:
5.0

Great customer service and easy access to my storage unit. Great price as well

Curt Morgan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nico Munoz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stori culver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valinda Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE DAVIS  |  Overall Experience 
Rating:
5.0

Service agents were professional and knowledgeable. They should be given a pay rise immediately and promotions as soon as practicable.

Harry Hale  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

eric booker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shunta Meitzenheimer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert haines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert haines  |  First Impressions 
Rating:
5.0

Facility is remarkably clean, with large elevator and free carts available to help move things from your truck to your unit.

Christine Jurgensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janis Hilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daren Lindsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON JENKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Romano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

taniesha wallace  |  Overall Experience 
Rating:
5.0

Over all the best

Leanna Scott  |  Overall Experience 
Rating:
5.0

I honestly have nothing but excellent things to say about the facility and the staff

iulia Simon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheralee wade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROSE BROOKS  |  First Impressions 
Rating:
5.0

Outstanding customer service from everyone I encountered. I would absolutely recommend this storage facility to anyone.

Steven Ullom  |  First Impressions 
Rating:
5.0

The people in the office were 👍GREAT

Gloria Rodriguez  |  Overall Experience 
Rating:
5.0

Miss Sophia Was absolutely professional, helpful and friendly. She made sure we had everything we needed to move our stuff into storage. This was not only a painless but also a delightful experience. She understands the concept of ... CUSTOMER SERVICE

JOHN JEROME CEASE  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

CHANTERRIOUS JOHNSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jean Schirling  |  Overall Experience 
Rating:
5.0

The staff is great, i will not use any other location

Thomas Walker  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Peter Apuron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Racquel Beck  |  Overall Experience 
Rating:
5.0

The manager Angela was exceptional none better. You should give her a bonus

KENNETH COLEMAN  |  Overall Experience 
Rating:
5.0

This Location is BEST!!! Everyone and I mean everyone ( Chelsea, Angela, JC, June, Krayssa, Angelik, Sophia, Rich, Bill, Brad, David, Wendell, Robert, Tony, Kamien, John, And Francisco!! ) is soo amazingly Awesome! This is Definitely theee best Uhaul in NV!!! =) I will always store my belongings at U-Haul and use it for ALL my moving needs!! I highly recommend this location!! Fantastic customer service, Storage Secure and clean, trucks well maintained and can’t get any better deals on boxes! What more Can you ask for!!!!! Thank you for the wonderful service!!! Keep up the Great Work! Thank you

Adalia Abordo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOHEMIAN WESTON  |  First Impressions 
Rating:
5.0

I honestly can not think of any instance where I had a “real” problem and it was not resolved is the reason for the “excellent” rating. On several occasions, I have had to speak with representatives both in person and over the phone and they were always friendly and helpful—did I add I rented a unit there, 2 at one point, for years? I highly recommend this Uhaul location for equipment rental and storage.

SHERION DENISE PHILLIPS  |  Overall Experience 
Rating:
5.0

Chelsea and Richard helped me each time I rented a unit, truck or trailer in the past couple of years. I truly appreciate all they did. The new GM Adalia has made the location more welcoming; the team can be themselves now and she extremely accommodating. Bill is very nice and will be there for all your truck/trailer/hookup needs. Thank you for taking care of my 📦🏠.

Michelle Matthews  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ruth clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Lockwood  |  Overall Experience 
Rating:
5.0

AMAZING CUSTOMER SERVICE!! THANK YOU SINCERELY KEN JOHNSON

Kenneth Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Renee Hennessy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

martin pierce  |  First Impressions 
Rating:
4.0

My rating said it all , the employee are great and helpful. I have just moved out of the unit and it was a nice friendly transition, one of the employee actually help me put some items into the uhaul truck when he seen I was having difficulty....Thanks uhaul team !!!

JANICE MARIE LOCKLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERRY ESQUEDA  |  Overall Experience 
Rating:
5.0

This facility is amazing. I love that a lock was included in the unit for us! The loading dock made moving in much easier, as did the elevator and all the dollies. I feel very secure knowing the unit is alarmed. The staff was so helpful and friendly. I'm very happy with this unit and will definitely recommend it to everyone! Thank you!

Kaeloni St. John  |  First Impressions 
Rating:
5.0

thank you for a quick check-in and getting me on my way asap. The drive was quite long getting here so it was nice not having to wait long for the unit .

Peter Apuron  |  First Impressions 
Rating:
4.0

Monthly rate for the 5x10 unit was a bit pricey.

Leslie Long  |  Overall Experience 
Rating:
4.0

I was initially frustrated by wait time on the phone for fifteen minutes, however the person I spoke with was professional and courteous. After I received a reservation and went on the property everything went smoothly. Thanks!

thelma payne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Vonk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nudar Aljabari  |  Overall Experience 
Rating:
1.0

While the assistant manager I spoke to the evening of July 8th was very friendly and professional and confirmed my storage rental over the phone, when I went in the morning of the 9th the 2 female employees at the front desk stated I had no storage unit despite me being charged for it and refused to help. I was refused the service I paid for.

Michael Russell  |  First Impressions 
Rating:
4.0

There isn’t an option for 24 hour access online, but the wording makes it seem like that option is included, which made it extremely inconvenient to make a trip for nothing at 3am.

Ashley Malbrough  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Joann Benton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Cilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Bernard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Cusimano  |  Overall Experience 
Rating:
4.0

I was dissapointed that U-Haul does not pro rate the unit. I moved out early and still had 20 days left on my unit. I had this unit for 2 years and usually paid up 3 months in advance.. I called and texted with customer service to discover that I couldn't get my $66 back as the units aren't pro-rated like an apartment is. I would hesitate to recommend U-Haul for that reason. I would recommend that the customer find a space that does the pro-rating. My rent went up, which I found frustrating. I would have expected some kind of discount because I was a good customer that paid on time or in advance.

Brenda Dupont  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Wakefield  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Wakefield  |  First Impressions 
Rating:
5.0

I had a unit here for about 7 years. Never had any problems. Such nice people work here! Thank you for everything!

CELINE CORR  |  Overall Experience 
Rating:
5.0

Chelsea was very respectful & professional. She was an excellent help.. Thank you much.

Cherylbeth Berry  |  First Impressions 
Rating:
4.0

Rental units are too expensive and At times, there’s not enough space at the dock. Other than that, it’s a A+ facility.

FLORDELIZA MALBROUGH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Ann Stout  |  Overall Experience 
Rating:
5.0

Great customer service

Nicholas Cilla  |  First Impressions 
Rating:
5.0

Chantelle and the rest of the staff are the best....

ANTHONY WHITENER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL KRINGLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Mortimer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Gilliam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel Rodriguez  |  Overall Experience 
Rating:
5.0

Something that would be helpful in the units would be lights.

Douglas Wheeler  |  Overall Experience 
Rating:
5.0

Always clean, and fresh smelling. I always felt secure while there. Best Uhaul storage facility!

Amelia McCrary  |  Overall Experience 
Rating:
5.0

I no complaints everyone the front desk mike the manger was the perfect crew . I was with them for about 3 plus years n they treated very good .i would highly recommend them ...

Katie Leija  |  Overall Experience 
Rating:
5.0

One of the best storage facilities by far.

Donna Cusimano  |  Overall Experience 
Rating:
4.0

I enjoyed my time with you folks.

michael morrow  |  Overall Experience 
Rating:
5.0

Convenient location with lots of trucks, friendly and helpful staff, and clean facility. I will rent a storage unit from this location again.

Jennifer Renee Hennessy  |  Overall Experience 
Rating:
5.0

Smooth ride and execution of paperwork. Right on point!!!

Dnelle Seiple  |  First Impressions 
Rating:
5.0

Manager Mike, and one of his employees, Angela, were great to work with!

Patrick Thomas  |  Overall Experience 
Rating:
2.0

Came in to get my room, the clerk assisting me did not know how to look up reservations. She asked a coworker for help and he told her to figure it out because he was busy or to ask someone else.

Ed Gaylor  |  First Impressions 
Rating:
5.0

Thank u

Sally Ybarra  |  Overall Experience 
Rating:
5.0

Bill provided me with excellent customer service.

Jennifer Renee Hennessy  |  First Impressions 
Rating:
5.0

Staff was very nice very helpful

Rosemarie Lenhard  |  First Impressions 
Rating:
4.0

They had plenty of friendly staff and are very helpful.

Leila PRITCHETT  |  Overall Experience 
Rating:
5.0

I would use again and recommend

Melissa Rodriguez  |  Overall Experience 
Rating:
4.0

none

Robert Daniel  |  Overall Experience 
Rating:
5.0

I had my belongings stored at this U-haul location for more than two years and was very confident that Mike and his staff ensured the utmost security and cleanliness of the facility. Thank you to them

Rhonda Germaine Baglot  |  Overall Experience 
Rating:
5.0

By far the Best UHaul Facility I have used.

Francis Huber  |  Overall Experience 
Rating:
5.0

Very helpful and pleased with the service

stephanie velez  |  Overall Experience 
Rating:
5.0

Angela was great to work with as well as all of the employeess that I talked with. After needing 4 units instead of 2, I was grateful for their coutesy and and professionalism.

Lana Andrews  |  First Impressions 
Rating:
4.0

N/A

Jennifer Hill  |  Overall Experience 
Rating:
2.0

I chose average because I reserved this trailer for $14 a day. The reservation was moved to the Nellis location due to your convenience. I had to drive 30 minutes to get it, plus I had to pay $50.

Randy Kroeger  |  First Impressions 
Rating:
5.0

Very clean, secure and well lit facility. Staff was very professional.

Robert McFadden  |  Overall Experience 
Rating:
5.0

The facilities were of excellent quality. The building was immaculately clean. I also liked the security features. Staff were very responsive and accommodating.

Cheryl Cromwell  |  Overall Experience 
Rating:
4.0

Already expensive and raised the price every couple of months. Nickel and dimed is to another storage facility.

Jonathan Maret  |  Overall Experience 
Rating:
5.0

Thank you for keeping my personal property, safe and secured while I was transitioning from Vegas.

Marshel Burns  |  Overall Experience 
Rating:
5.0

Great service

Norman Fontana  |  First Impressions 
Rating:
5.0

Great customer service

Carmelo Castro  |  First Impressions 
Rating:
5.0

Very helpful, great staff, and personnel. From the GM. and every one else. Highly recommend. A 5 star Unit.

Vahe Markarian  |  Overall Experience 
Rating:
5.0

Wonderful experience and great service thank you uhal

Kenyon Brown  |  First Impressions 
Rating:
3.0

Fees are much too high, I spent 3,800 in one year & five months. Will never return....

Eunistie Parsi  |  Overall Experience 
Rating:
5.0

T’Anna was great! She was super friendly and helpful! Excellent customer service!

Douglas Wheeler  |  First Impressions 
Rating:
5.0

Hi Mike you are the coolest great service

Richard White  |  First Impressions 
Rating:
5.0

Staff was so helpful and welcoming!!

Paula Naegle  |  First Impressions 
Rating:
5.0

Great facility and custom service. Very convenient hours.

Yvonne Durant  |  Overall Experience 
Rating:
5.0

I don’t recall her name but the gal that helped us went above and beyond to answer questions and show me my options. I am happy about my agreement. She is an asset to your company.

Mary Bryan  |  First Impressions 
Rating:
5.0

Best uhaul location

EZEQUIEL MIRANDA  |  First Impressions 
Rating:
5.0

Service at this location exceeded All my expectations very friendly very prompt I would definitely recommend this to any friends

Elmer Schmidt  |  Overall Experience 
Rating:
5.0

The staff was always nice and helpful.

Stephanie Sinkler  |  Overall Experience 
Rating:
5.0

Great experience.

Ryan Toce  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful, personable, and made this transitional season in my life... start off well. THANK YOU!!!!

Deborah Rowe  |  First Impressions 
Rating:
5.0

!!!

Jacqueline Delfin  |  Overall Experience 
Rating:
5.0

Great Customer Service Very Friendly and Helpful

Kimberly Francis  |  First Impressions 
Rating:
5.0

A GREAT U-HAUL LOCATION.

EARL HARMON  |  Overall Experience 
Rating:
5.0

From day one, your staff has always been friendly, courteous and helpful. I’ve never had a problem. Great service!

Marleen Martin  |  Overall Experience 
Rating:
5.0

Very clean an friend

CYNTHIA ROBINSON  |  Overall Experience 
Rating:
5.0

NA

Preston Ackerman  |  Overall Experience 
Rating:
5.0

Excellent.

Stephanie Fulford  |  First Impressions 
Rating:
5.0

Grate

Theodore Pappas  |  Overall Experience 
Rating:
5.0

Very happy having used your very clean storage unit.

Lavonne Hinkle  |  Overall Experience 
Rating:
5.0

thanks

Robert Tandy Xeno  |  Overall Experience 
Rating:
5.0

I only needed storage for very short time, however, I was told I got the second month free, it was not noted anywhere and got message when the next payment was due. It was for the second month.

Roxanne Roderick  |  Overall Experience 
Rating:
5.0

Thank you for working with me and understanding personal issues. I will always be grateful for having my stuff stored at Uhaul.

Jazmin Cortinas  |  Overall Experience 
Rating:
4.0

No comments

SABRINA MATLOCK  |  Overall Experience 
Rating:
5.0

Angela was super excellent, took care of me and went out of her way to solve any problems i had.

John Palumbo  |  Overall Experience 
Rating:
5.0

The staff was more than helpful with our changing needs. Especially Angela. Thank you for taking some of the stress off of our recent move!

Kelli Joachim  |  Overall Experience 
Rating:
4.0

There was confusion about access hours. When I ask on the phone the person said 24 hour access. At check in there was no mention of access hours. When picking up Stuff I had to leave at 5 pm.

Thomas Harrison  |  Overall Experience 
Rating:
5.0

I have used your facility on several occasions throughout the years and have always exceeded my expectations. The staff on this occasion was the most helpful and friendliest ever.

Miguel Trejo  |  Overall Experience 
Rating:
5.0

I loved using this facility to store my furniture. It was a worry free experience. Respectfully; Deborah Lafayette

DEBORAH LAFAYETTE  |  Overall Experience 
Rating:
5.0

Very helpful and was able to drop off truck at this location instead of the location that was specified on my original receipt. Ruth was extremely helpful as well!

michael loucks  |  Reservation 
Rating:
5.0

Good. Job

Victor Leonhardt  |  Overall Experience 
Rating:
5.0

Thank you!

MELVIN T CORNELIUS  |  Overall Experience 
Rating:
5.0

The personnel was very friendly and helpful and the facility was perfect for our needs.

Barbara foster  |  Overall Experience 
Rating:
4.0

Moving out of this storage and facility as the monthly cost raises yet again.

JOSEPH SHAVLIK  |  Overall Experience 
Rating:
5.0

I'm telling you I can't say enough about the customer service !!! I've been renting my trucks for the last couple years from U-Haul ... from locations from Boulder Highway and Horizon...95 and Durango

Ronalld Sylvester  |  Overall Experience 
Rating:
5.0

We were pleased with the haul experience

Brett Willis  |  Overall Experience 
Rating:
5.0

Thank you for a great experience. Rich went above and beyond to assist us Thursday. He deserves a raise!

SCHEHERAZADE BRADFORD  |  Overall Experience 
Rating:
4.0

N/A

Rich Cullen  |  Overall Experience 
Rating:
1.0

Horrible

tom valentine  |  Overall Experience 
No reviews have been submitted for this location.

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