Comentarios del cliente para U-Haul Moving & Storage at Route 1

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Route 1

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james K. en

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El cliente no dejó un comentario.

edward F. en

Grado:

I reserved a truck online on Saturday and did the precheck at the same time. When I showed up the next morning, I was in and out of the office in 10 minutes. Staff was very organized and efficient. A lot better than other U'Haul locations I have rented from.

Ian G. en

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El cliente no dejó un comentario.

Karen V. en

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El cliente no dejó un comentario.

Eduardo V. en

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El cliente no dejó un comentario.

John P. en

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personnel very helpful and pleasant.

Puja S. en

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El cliente no dejó un comentario.

Evan G. en

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El cliente no dejó un comentario.

Ricardo B. en

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El cliente no dejó un comentario.

Elisavet K. en

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Yes

DAVID W. en

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Thank you

lunie C. en

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El cliente no dejó un comentario.

Julie R. en

Grado:

Everyone here was super helpful, friendly and the manager was so funny and sweet. I rented a 10" truck for my move and the truck was fine, but you'd think if you're going to rent a truck out and expect someone to give it back with a full tank, that you'd give it with a full tank. I think it's a rip off to have to pay $40-$50 on top of the rental itself for gas when I probably only used $15 worth. Definitely killed the experience a bit, but customer service was great.

Stephanie S. en

Grado:

We were overcharged. We were told that the insurance policy was $28. We were charged $56. We returned the truck at 7:00pm on the 7th but were charged "2 rental periods" and our receipt said we returned it at 8am on the 8th. Not true. We have a time stamped photo of our return at 7:00pm on th 7th. When we picked up the truck, 2 staff behind the desk kept insisting that we must have "just made our reservation" because I wasn't "in the system" earlier in the day, when in fact I had booked it about a week beforehand. When I told them this they said insisted that I hadn't booked beforehand and had just booked it that day because they didnt see my reservation in the system earlier in the day. One staff member kept asking questions of us while he was faced in the opposite direction making it very confusing and when we asked him who he was talking to he still did not make eye contact. He also remarked twice that we were early for pickup. We were 3 minutes early. Horrible experience and now I have to fight for these erroneous charges to be fixed.

Michael D. en

Grado:

Great people, process was fast.

Joseph K. en

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El cliente no dejó un comentario.

Derek E. en

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El cliente no dejó un comentario.

Latasha B. en

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Kassie and her crew are amazing!!!

Shane H. en

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El cliente no dejó un comentario.

Noreen L. en

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Norwood U haul always friendly and helpful.Roberto was excellent.

Elizabeth J. en

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friendly service. easy to revise reservation online

Thomas C. en

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El cliente no dejó un comentario.

William W. en

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El cliente no dejó un comentario.

Ronald P. en

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El cliente no dejó un comentario.

Jacqueline S. en

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I was estimated to pay about 40$ for my use of the truck and somehow I paid over 80$ and I’m just irritated at this point.

Bruno S. en

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El cliente no dejó un comentario.

Thomas R. en

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Very easy to do

brenda M. en

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El cliente no dejó un comentario.

James O. en

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El cliente no dejó un comentario.

Eric V. en

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El cliente no dejó un comentario.

JOHN L. en

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Morning desk staff and GM demonstrate respect for the customer

Jennifer D. en

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Customer service was top notch—thank you!!!

Benjamin K. en

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El cliente no dejó un comentario.

jean p. en

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We moved in very smoothly. Staff very friendly. All and all my furniture is safely in storage. Great Job

Yvon A. en

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Great customer service.

Meredith M. en

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Everyone was so kind and helpful!

Trevor L. en

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Very friendly and helpful manager. Great experience.

allison w. en

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Excellent help, would use again.

Carol P. en

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A very pleasant experience, great staff, always helpful

ROBERT D. en

Grado:

call if you care to hear the story not good 617-875-7373

Lydia P. en

Grado:

I want to commend the staff. I had a little trouble and they were courteous, helpful, and supportive. This is a facility I would return to and which I would highly recommend.

Lourdes D. en

Grado:

Excelent!

James S. en

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Very helpful and professional. Very thankful for making my son's move go so well.

armini t. en

Grado:

The owner at the Norwood location & Adrienne were awesome! They made my day brighter!

gregory l. en

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Every time I showed up there they took care of me I have no complains how many complements great people

Todd H. en

Grado:

Kasier was so helpful and wonderful to work with. 👍🏻👍🏻👍🏻👍🏻👍🏻 5 thumps up!!!