Customer Reviews for U-Haul Moving & Storage at Roosevelt Blvd

6,669 comentarios

7750 Roosevelt Blvd   Philadelphia, PA 19152
(Btwn Rhawn & Cottman)

(215) 335-2525

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(215) 335-2525

7750 Roosevelt Blvd
Philadelphia, PA 19152
(Btwn Rhawn & Cottman)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Make sure the gas tanks are filled at least above half. The vehicle I rented had less than 1/8 so I had to rush to a gas station to be on the safe side. I also had requested a dolly well in advance and there weren't any available at the time of pick up.

ALVIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN G. 
Clasificación:
3.0

This facility has a Epidemic of ricebugs all over it's all over the facility on every floor I had to move out because my storage unit was full of those bugs and they were all on my boxes and inside of some of my boxes so I had to move

LINDA R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB G.  |  First Impressions 
Clasificación:
3.0

I asked the guy not to charge me for 24 hours and he still charged me anyway after agreeing to it. I told him I didn't have anything in there but he charged it anyway thanks for that asshole

Brian T. 
Clasificación:
5.0

Nada

CHERYL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolee M. 
Clasificación:
4.0

You could have more of workers in the morning to help moving customers along in a timely manner

ROSLYN T. 
Clasificación:
2.0

I didn't feel the customer service at the register was welcoming or helpful at all. The gentleman who helped me when I dropped off the truck was very nice, but I didn't have help acquiring the vehicle especially after the 1st location I went to pick up the vehicle the keys were not available, not a great experience overall.

Gregory H. 
Clasificación:
5.0

All employees were amazing!

CARA S. 
Clasificación:
5.0

Employees were very nice and helpful

SCOTT S. 
Clasificación:
2.0

The person who was there when I checked in was very professional. Big help and showed great customer service. The rest of the staff was foul mouth trash. When I checked in the truck I was showed that I was being billed mileage and gas. I estimated my trip at 12 miles but changed plans and stayed local. Don't even think I totaled 8. Didn't think I went through a quarter tank in 8 miles and had put a sufficient amount of gas in the truck prior to returning.

GLENN H. 
Clasificación:
5.0

The vehicle has handling issues that make it difficult to handle on the road. Too much play in the steering wheel.

JOHN L. 
Clasificación:
4.0

Everyone was friendly but the girl who does the paperwork. Not so much.

JULIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyudmila V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AGNES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KISER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Artan M. 
Clasificación:
5.0

Nada

GUSTAVO H. 
Clasificación:
4.0

El cliente no dejó un comentario.

SNOW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo V.  |  Online Move In 
Clasificación:
5.0

Very helpful people

Jeffrey S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

CLAYTON W. 
Clasificación:
1.0

The truck that I picked up wasn't maintained well and the cleaning wasn't done in the vehicle considering the variants of COVID-19. The gas cap also didn't come out of the filler neck and I was charged a fueling fee for only going a few miles-after I told the associate that checked in my vehicle. I won't be returning to this location for future business.

Peirce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YAJAIRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE H. 
Clasificación:
5.0

During my recent trip to the office I was informed by the manager that I had an outstanding issue regarding the insurance carrier. Recently I had an experience where the mirror was damaged on the pick-up. I informed the office located at 314 N. 12th St. where I loaned it from. Upon returning the truck I paid the deducable for the mirror immediately. Once I obtained my receipt I thought nothing of It. I was wrong but I cannot contact the insurance company to rectify the issue. Claim #024386182021

WINSTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER O. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLLEEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
5.0

Very quick and wonderful customer service

RAPHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD M.  |  First Impressions 
Clasificación:
5.0

Francesca was wonderful! The whole crew provided outstanding customer service.

LORENA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAUSTO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

YANHUI L. 
Clasificación:
4.0

Make sure truck batteries being inspected and charged. I picked up a 10 ft truck last week from the uhaul place on Roosevelt boulevard (at 10:30 am) and i had the truck loaded by 12 noon. It was a frigid windy day and as soon i got in the truck to it wouldn't start, the battery was dead. I call roadside assistance being on the phone almost 2 hr they did not pick up, it was so long that the background music stopped playing. I had to travel back to the uhaul place to get some help. They sent a worker to where i was to see if he could jump start the truck. After 2-1/2 hour later he got it started.. I even bought jumping cable which i gave them and the receipt they said they where call me until now i havent received a call, now i have to take time to go to the uhaul center to fight with them so they can reimburse me..

Angel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

XAIRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald D. 
Clasificación:
3.0

Get better batteries for the truck, cause my truck had to get a jump twice.

Lamont W. 
Clasificación:
5.0

Staff was extremely helpful in every aspect of my rental experience

john c.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly and professional. They helped me and were quick at pickup and dropoff.

Amy R. 
Clasificación:
5.0

Great service I am very pleased

Elizabeth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
2.0

The guys at this location were not very knowledgeable about the policy and gave me bad information that almost made me rent some another company.

Marvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY R. 
Clasificación:
4.0

Great Customer service

KATHLEEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexys M. 
Clasificación:
4.0

The brakes could have been better. Soon after I got the truck I realized that the brakes were very loose and I had to start braking much much earlier especially after the load was in.

Razin K. 
Clasificación:
5.0

Very friendly Johnny was a very great representative. I would use this location again .

JOSELINA Q. 
Clasificación:
3.0

The breaks was locking on when Accelerating, not only dangerous but it wastes gas

DAVID W. 
Clasificación:
4.0

El cliente no dejó un comentario.

SOPHORNARA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO L. 
Clasificación:
5.0

N/C

WINSTON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSUE F. 
Clasificación:
3.0

Does it really matter what the customer wants want to see change thanks for the truck until next time

KEITH P. 
Clasificación:
5.0

I have no complaints. Everything went well and smoothly. Just a note ... adjusting the side-view mirrors on the 10' truck is very difficult.

TRACEY C. 
Clasificación:
5.0

The ONLY problem was that the van smelled like cigarettes. The people were incredibly kind and gentle, especially during a stressful time of moving AND... during the holidays!!

ILISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel L.  |  Overall Experience 
Clasificación:
4.0

Inside of the cab was very dirty. Didn't seem like seats had been wiped or cleaned thoroughly.

Benjamin N. 
Clasificación:
5.0

Good service and clean

DARNELL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALTIN A. 
Clasificación:
4.0

Friendly staff, smooth problem free experience

KEVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLBY H. 
Clasificación:
5.0

Had hoped for an invoice on my final cost of rental. Did not receive one through my email.

Miroslan J. 
Clasificación:
5.0

I've found a very nice lady who helped me with all the kindness in the whole world thank u for being so kind

LESLY D. 
Clasificación:
5.0

that was easy, comfort and fast

ORZU T. 
Clasificación:
5.0

More employees for early morning.

STEPHEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC H. 
Clasificación:
1.0

The receptionist was more interested in having her colleague brush her hair , than in answering my questions. She was very rude and unprofessional. The U-Haul's left light did not work and possessed an issue since it was very dark. The black male who gave me the vehicle was very professional and helpful.

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS I. 
Clasificación:
4.0

Need to service equipment before given to customer please. Make sure that equipment doesn't have any malfunctioning parts.

KHADGA BAHADUR M. 
Clasificación:
3.0

Explain pricing to customers, rentals are not what is advertised. A 24 hr. Rental will run you over 60-70 dollars. Explain from the beginning

Nancy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
4.0

I have no complaints about my dealing with you.

Joseph S. 
Clasificación:
5.0

More 20 feet trucks

SHAMIM A. 
Clasificación:
5.0

Elizabeth was great she is always Friendly and the gentleman Kyle pulled Up can for us also which was nice thanks for a great experience …

SUSAN S. 
Clasificación:
5.0

Great

Madjid A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAHIDULLAH W. 
Clasificación:
3.0

I would have liked a confirmation email stating I returned the truck.

Alvaro B. 
Clasificación:
5.0

Fellas working at the location we're great

KEVIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KLEMENT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

IBRAHIMA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATASHA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johan H. 
Clasificación:
5.0

I really feel good going to this location. The staff at this location are very friendly and helpful, fast and efficient.

SHAMIM A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
5.0

Send someone along to help load and unload the truck. Lol

ANTONIO K. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYRE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleonardo C. 
Clasificación:
4.0

El cliente no dejó un comentario.

FLORIAN P. 
Clasificación:
5.0

Everything went smoothly. The lady was in the counter was excellent.

SHAMIM A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James D.  |  First Impressions 
Clasificación:
1.0

The people here were rude and unkind. They really know how to make a tough situation worse. They were so unkind that I didn't want to speak with them anymore. While I was there people were complaining and calling customer service as well as giving them a negative review. They don't know what customer service is at all.

Kayla B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

hina q.  |  Overall Experience 
Clasificación:
5.0

great people

jonel c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sophia m.  |  Overall Experience 
Clasificación:
5.0

I had no worries awesome team

Latifa S.  |  First Impressions 
Clasificación:
5.0

Everyone I don’t with her courteous did an excellent job I

joseph g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

luis r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMAR B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F.  |  First Impressions 
Clasificación:
5.0

Representative was very accommodating and understanding! She really made my experience amazing!

NAJAI B.  |  First Impressions 
Clasificación:
4.0

The storage unit was fine. My truck rental sucked! You told me to pick it up at 9 in a different location then selected, the business didn't even open until 10am!! There were no clear instructions on how to get the rental before the business opened through the lock box. You need to be clearer and make it easier for your clients. Moving is stressful enough!

Brianna P.  |  First Impressions 
Clasificación:
5.0

The facility is very clean and smells normal no bad odors. The staff was friendly and helped me with every question I had. They were patient and took their time to explain everything.

TAYLOR V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B.  |  First Impressions 
Clasificación:
5.0

Great bunch of employees who were very helpful . Great customer service! 30 de mayo de 2021

Deborah A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R.  |  First Impressions 
Clasificación:
5.0

They are very nice and understanding people they are very helpful very responsible with your things

Charmaine H.  |  First Impressions 
Clasificación:
5.0

theyve been extremely helpful and very professional

Cynthia O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam L.  |  First Impressions 
Clasificación:
5.0

Entire staff helpful and quite courteous.

Sharon A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michele w.  |  First Impressions 
Clasificación:
4.0

Very good service i couldn't ask for anything better

Latoya B.  |  First Impressions 
Clasificación:
5.0

The guy that helped us was quick and on point. Will recommend this place to anyone.

Bianca f.  |  First Impressions 
Clasificación:
5.0

Great staff

Jacques J.  |  First Impressions 
Clasificación:
3.0

I wish the staff would be more polite helpful and friendly . I also was not happy with seeing the mice traps . Gracias

LINA H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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