Very niceMaurice W. | First Impressions
Customer Reviews for U-Haul Moving & Storage at Pelham
Pelham, AL 35124
(Us Hwy 31)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SUMMER KAY J. | Overall Experience
I can not say anything negative about this facility. Clean, courteous staff and conveniently located.Daisy J. | Overall Experience
El cliente no dejó un comentario.Rebecca L. | First Impressions
El cliente no dejó un comentario.Blaine M. | Overall Experience
El cliente no dejó un comentario.Derrick D. | First Impressions
Just expensive is allMichael P. | Overall Experience
Would have been a great experience if it had not been that I was promised a 5x10’ and when I got there all they had was a 5x5’anthony e. | First Impressions
El cliente no dejó un comentario.LESLIE T. | First Impressions
El cliente no dejó un comentario.Adam E. | Overall Experience
Joy went above and beyond to help me and my family. She and bell definitely made sure my stuff would be taken care of!chase t. | First Impressions
El cliente no dejó un comentario.Phillip G. | Overall Experience
Joy was a joy to work with! Thank youclementine r. | Overall Experience
Great customer service..really helpful. A person who likes their job.!!!!!Dolly P. | First Impressions
El cliente no dejó un comentario.Sonya C. | First Impressions
no open units which is not their fault, the issue is O reserved a unit but the uhaul system is not tied to reservations and there was no available 10x15 unit. It's 2021 why would your system be so ancient and why can't you access and see other location open storage units?BJ S. | Overall Experience
The only issue I saw was the lack of dolly carts, and the few that were there had bad wheels all around. Otherwise the experience was very professional and not at all a bother.Michael H. | Overall Experience
El cliente no dejó un comentario.Lance J. | Overall Experience
El cliente no dejó un comentario.Cheryl S. | First Impressions
El cliente no dejó un comentario.Ijaron S. | First Impressions
El cliente no dejó un comentario.Lafacial C. | First Impressions
Great customer service and spot on advice.Mike P. | First Impressions
When I got there to move in. The lady stated they did not have anything available. I had made the reservation over the phone. I had to wait until someone moved out that day. In order for me to move in and take their storage unit. That was not a good experience to me.crystal w. | First Impressions
This is a rating for the facility itself. The girls up front took a situation that was horrible by the UHaul.com AND UHaul call center, and turned it in to a pleasant experience. By a miracle, they were able to find the unit I requested and was extremely helpful. For UHaul having a website and a phone number that is directed to a call center, they are NOT unified with the processes and the procedures of each individual locations. If a location is not able to hold a storage unit, then the option should not be provided on the website. This can cause a very big mess when you have a truck of 26' that needs one of the biggest units and it not be available, causing the customer to pay more for a late fee or another day with the truck to search for another storage unit. When calling the call center they will make promises but not back up the promises with the actual location. So makes the location look inadequate when really it is the overhead call center not verifying with the workers on the ground floor. This location was very nice and was very helpful during this very stressful time.Terrance D. | First Impressions
El cliente no dejó un comentario.MARK J. | First Impressions
Friendly customer services and went out of their way to ensure I had what I asked for.Edward B. | First Impressions
The problem we had was I had a confirmed reservation for the largest storage unit that was made about 2 weeks prior to the arrival. When we arrived we were told that such a unit was NOT available now nor had it been available when we made the original reservation. Fortunately the manager gave us two smaller units for the small cost so we were able to unload our belongings. There is a problem with the web based reservation system.Charles E. | First Impressions
My door code hasn’t worked but I understood it was a problem on your endPamela M. | First Impressions
I just rented storage 1/7/21 and so far everything is good. Joy was very nice and helpful.Daisy J. | First Impressions
El cliente no dejó un comentario.Michael H. | First Impressions
Joy Stump was outstanding! She was all alone that day and working with numerous customers at one time, and she managed us all as well as I've ever seen from a customer service standpoint. I don't complete many "How did we do" surveys- but I was compelled to do so on Joy's behalf. Please thank her again for me.Bruce T. | First Impressions
El cliente no dejó un comentario.Ethan D. | First Impressions
El cliente no dejó un comentario.Sybil M. | First Impressions
El cliente no dejó un comentario.Pete d. | First Impressions
El cliente no dejó un comentario.Bonnie R. | First Impressions
I am a senior. Unit was for equipment. The unit ended up being as far away from the entrance as physically possible and in front of a full glass window with full sun. Waste of my time n moneySteven c. | First Impressions
The first time I've ever rented a storage at U-Haul. Paul, the gentleman who waited on me was perfessional,helpful. Walked me to my storage space and had me out in just minutes.steve c. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!