El cliente no dejó un comentario.Zackari G.
Customer Reviews for U-Haul Moving & Storage at NRG Stadium
Houston, TX 77025
(South of 610)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sabrina E.
Keep up the good work.SONYA K.
El cliente no dejó un comentario.LaShanda C.
All uHaul employees were very helpful and friendly. However the reservation system and text updates are a disaster. I constantly got updates on different locations that the equipment should be picked up at and at times that did not work. Fortunately an employee called and was very helpful in resolving everything.James M.
El cliente no dejó un comentario.Mike T.
El cliente no dejó un comentario.Lashanta M.
El cliente no dejó un comentario.gwendolyn B.
The staff was professional, courteous and very understanding when my return time was delayed. Great location, great staff!Anita V.
El cliente no dejó un comentario.Patrick S.
The truck was going very slow. to travel 20mins took 45mi and the daily wheels was horrible i didnt use it but i paid for it. i told the young man about the bad wheel and he saw it and joke about it. i really think i should have receive a refund.Lionette M.
El cliente no dejó un comentario.patrick S.
El cliente no dejó un comentario.oscar W.
Amanda was very helpful during the whole experienceanastasia d. | Overall Experience
El cliente no dejó un comentario.Paul L.
El cliente no dejó un comentario.Jie L.
Even on Thanksgiving Day the staff was awesome.Phillip A.
Best service I've had in years.Allen W.
El cliente no dejó un comentario.Kentrail R.
The manager was very rude in the tone in which he spoke to me.Kareme T.
El cliente no dejó un comentario.DANIEL T.
I rented a trailer at closing time and returned it after closing the next day. I was VERY disappointed to be charged for 2 full days. Otherwise a great location with very helpful people.Frederick Selby C.
El cliente no dejó un comentario.Asia P.
Keep up the good workvalencia K.
Keep up with great in person customer service. I am always able to call or go by and get great customer service.Charlotte W.
Every time I deal with the people at S. Main in Houston, I get fantastic service. THere have been times I've been charged too much and they always help. And changing reservations is easy with them. They are very helpful. Great job.theo S.
Very courteous and professional. Thank you!linda L.
El cliente no dejó un comentario.Qunintavia R.
They overcharged me 20$ for refuelling gas.JIMING K.
El cliente no dejó un comentario.Ryan S.
El cliente no dejó un comentario.damon C.
Customer service was excellentrobert L.
El cliente no dejó un comentario.Valerie P.
Hire someone to answer the phone. Multiple calls went to voicemailART K.
Staff was friendly and helpful, especially Amanda Brown who helped me and who I also saw giving great customer service to numerous others. She was kind, knowledgeable, and efficient. I really appreciated Amanda.Duncan M.
Curtis was really friendly. I recommend anyone to visit this location on Main Street.. thank you all for everythingPATRICK R.
El cliente no dejó un comentario.willie J.
The truck that I rented was horrible. It stalled in the middle of the road. Driver side door barely shuts. Truck idles rough. Radio doesn't work. The alignment on this truck is off as well barley stayed straight. I've rented many vehicles from you guys, this one has been the worse I've seen.brandon S.
El cliente no dejó un comentario.Charles R.
I can't say anything needs improvement. Everyone who I came in contact with was so friendly and helpful. Great team over there.Yearnater S.
Have like Refreshments complimentary for customers remind everyone we moving and on a time frame and don't have time to purchase something to drink Thank you but We as American people really appreciate UHAULpriscilla W.
Thank you elusive great customer servicemelvina J.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Michael G.
This is a busy location and probably needs a little more help so that additional time can be given to customers picking up equipmentâ€¦Bob T.
The employees are professional, hard working and extremely knowledgeable about their work. They are very helpful when they can help. I have nothing dissatisfactory to say about them so far. Despite the aforementioned l, I will most likely never do business with U-Haul again in the future. I feel cheated after paying the exorbitant price I paid for my rental. Especially when I am a veteran and it rained for two days making it impossible to move anything.TUWASE G.
The brakes on the vehicle almost lead to a wreck. When picking up the vehicle the guy making the reservation was playing with his voice as if everything was a joke. Very unprofessional. When I was speaking with him about my reservation a lady came from the back taking inventory of all the missing boxes as of we weren't conducting business. Long story short will not do business and encourage others not to do business at this location.timothy L.
Make sure check engine light isn't on and alignment is doneMichelle S.
El cliente no dejó un comentario.Thomas J.
Not cancel my only reservation within the same hour of pickup. I know this was done by the employees to gain sales numbers. Clean the equipment and maintenance was neededGeoriko C.
El cliente no dejó un comentario.Carol L.
El cliente no dejó un comentario.Tamula B.
Employees were courteous and helpfulRickey M.
Everything went good guys there where easy to work with and made my rental experience smooth.Trent D.
El cliente no dejó un comentario.Vineet K.
El cliente no dejó un comentario.DELAWRENCE B.
Amanda was very good, friendly,and knowledgeable.Ed F.
It was not explained that we would have to travel 30 miles to drop off trailer because no one near us was expecting drop offs. Was on hold for 1 hour and 10 mins and then hung up on trying to change drop off location. Everyone I spoke with was very pleasant but they all said something different. It was very frustrating after traveling 1,900 miles.Lawrence G.
The staff was fantastic at this location and provided quick service! Kudos to everyone there, thank you for making my rental experience a fantastic one!Dennis F.
Amanda was awesome. We had our truck stolen and we're in a bind. She set us up with what we neededJOHN B.
Great service! Highly recommend this locationrene C.
El cliente no dejó un comentario.hazel H.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Ramona H.
El cliente no dejó un comentario.Sierra R.
The young lady that helped with the return was fantastic. Great attitude, smiling, friendly. If I ever have to rent another trailer in Houston, I would drive further to go to this location.Todd S.
El cliente no dejó un comentario.Hong V.
This store values, their customers. I rate this store *9, this the only store location I recommend for anyone they are close to 610, Medical Center, Hwy 90, Southwest Belfort Area, Brasewood and Hilcroft Area also. I've been going to this location 4 or 5 years. Thank you Store # 930082.... I will come back soon Rita G.
El cliente no dejó un comentario.Cameron G.
El cliente no dejó un comentario.Maria F.
El cliente no dejó un comentario.Shanika T.
El cliente no dejó un comentario.Elias P.
Truck was very clean , people are friendly and so helpful!Tala S.
Excellent workBen K.
El cliente no dejó un comentario.Lanu M. | Overall Experience
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.MARTIN R.
Ashton the manager is the consummate expert and gentleman in making operations and customer service exceptionalTROY C.
El cliente no dejó un comentario.Jon B.
The employees were very nice and service was great.derrick G.
El cliente no dejó un comentario.DEWAYNE R.
El cliente no dejó un comentario.TROY P.
Great customer service!Carter C.
This location is always very busy and there was very limited staff yet they still managed to do an amazing job taking care of all the customers. There was a line out the door and they got thru the line very efficently and were very pleasant at the same time. Very helpful and super friendly no matter how busy they were. Same when we dropped off. Servicio al cliente de excelencia.Whitney S.
Staff was helpful in the move process.Percy K.
Order dollies none available, reservations made 2 weeks in advance customer service call me the night before pickup truck no truck had to drive across town to get had to drive across town for one. I will not be using your service again.BARBARA H.
El cliente no dejó un comentario.PAMELA B.
Every truck needs a dollyMichael C.
El cliente no dejó un comentario.Philip P.
Amanda Brown great!stephen M.
The service out and back in was great. Thank youHomer C.
El cliente no dejó un comentario.Roger R R.
El cliente no dejó un comentario.Daryl H.
El cliente no dejó un comentario.Patricio A.
Have a 4 wheel dolly.TOMMY V.
N/A ALWAYS BE THISveronica A.
Have more helpful front desk personnel. He didn't want to help because it was 650 and he was about to leave and then my equipment wasn't in the truck so I had to go back the next day.Ebony E.
El cliente no dejó un comentario.Nicholas R.
The location an equipment was great,just had little situaton,with downloading info,not so computer savyconnie D.
El cliente no dejó un comentario.Latoya S. | Overall Experience
El cliente no dejó un comentario.Candice j. | First Impressions
The customer service at this location is poor.Yolanda C.
A Really great auto trailer. I did a reserve via my phone about 90 minutes B4 I arrived. But it was nowhere to be found. Luckily, they had a unit I could rent. Most likely I missed a button on my request.Phillip C.
Service was goodCHARLES P. | First Impressions
El cliente no dejó un comentario.nikisha t. | First Impressions
El cliente no dejó un comentario.Latoya S. | First Impressions
El cliente no dejó un comentario.JOWAYN O. | Overall Experience
El cliente no dejó un comentario.brandon j. | First Impressions
El cliente no dejó un comentario.Crystal B. | Overall Experience
El cliente no dejó un comentario.khalia d. | First Impressions
I was charge for equipment I didn't get. Then I my storage wasn't ready for me when I got there . I was charge each day 14 for insurance. It should be a 1 time fee I only had the renal for 2 days . And I was charged 28 dollars . I was told to extend for one day it would be 20 dollars but I was charged way more almost 70 dollars for extra daRefugio F. | Online Move In
El cliente no dejó un comentario.Jeffrey J. | Overall Experience
El cliente no dejó un comentario.Elva Z. | First Impressions
El cliente no dejó un comentario.Alexander A. | First Impressions
El cliente no dejó un comentario.Jerold B. | First Impressions
El cliente no dejó un comentario.VALLEN M. | First Impressions
AMANDA IS THE TRUTH! Shows professionalism AT ALL TIMES!Isaiah M. | Overall Experience
El cliente no dejó un comentario.Annie G. | Overall Experience
El cliente no dejó un comentario.LINDA B. | First Impressions
El cliente no dejó un comentario.ARIC R. | First Impressions
El cliente no dejó un comentario.Malik H. | First Impressions
Business was run very well. Asset to Brand. Great customer service.Grantham C. | Overall Experience
Great service ,friendly staff, clean I would use this U-Haul location again if I need storage or a truck.DANNY L. | Overall Experience
El cliente no dejó un comentario.helen r. | First Impressions
El cliente no dejó un comentario.Tabitha G. | First Impressions
Great service ,friendly staff, clean storageDANNY L. | First Impressions
Ashton is a great person!China M. | Overall Experience
Was inadvertently charged a late fee but upon notification the charges were quickly removed. Have used the facilities for many years outstanding service.Cederic S. | Overall Experience
El cliente no dejó un comentario.Shawn C. | Overall Experience
El cliente no dejó un comentario.KELLIE W. | Overall Experience
El cliente no dejó un comentario.jomond h. | Overall Experience
Great team!stephanie B. | First Impressions
Good PeopleCHARLES A. | First Impressions
El cliente no dejó un comentario.dony j. | Overall Experience
The staff’s was kind and courteous and went above and beyond for mePeggie B. | Overall Experience
The staff were helpful toward me doing the entire process.calvin W. | First Impressions
El cliente no dejó un comentario.Jermoney J. | First Impressions
Mr Vergil was very kind and very helpful ❤❤💪🏿💪🏿🙌🏽camelia g. | First Impressions
Staff was always helpful, courteous and efficient!Estela V. | Overall Experience
During our time at UHaul, the entire staff was great and especially Ben Heidorn. Every time we were served by him, he listened and assisted us in timely and very professional and courtesy manner.world youth f. | Overall Experience
Very friendly and helpfulROLANDA G. | Overall Experience
The storage unit was very disappointing. We had a unit downstairs but they said it was damaged at the last min and then moved me to a smaller unit upstairs and we weren't able to use the unit.Tatiana B. | Overall Experience
Staff was very kind & helpful due to my EXTREME situation. I have NEVER witnessed the type of kindness from a storage facility that they presented here. This should DEFINITELY be the MODEL for U-haul.tashun t. | First Impressions
Ashton was very knowledgable and polite. Great customer service.Vernon N. | First Impressions
Awesome experience...never any issues with them. I'm more than satisfied with this facility and the service I received.RONNYE A. | Overall Experience
The staff is fabulouskristine H. | First Impressions
Very nice peopleanna e. | Overall Experience
Is hard to to go around corners with large itemsdony j. | First Impressions
I got my storage unit fast and was explained everything thoroughly.Humsini V. | First Impressions
very friendly and helpfulOlivia A. | Overall Experience
Nice placelisa f. | Overall Experience
Pickup: excellent , friendly and professional staff reservations and at the location of pickup . Explained the process and made sure we understood our selections. Drop off : rating below average.Joselyn T. | Reservación
I just appreciate everyone that work there....thank you all great service.....BOBBIE S. | Overall Experience
I didn’t actually go into the facility as I selected the u-box delivery option but they made the process very easyJohn R. | Overall Experience
Very good service over the phonejim m. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!