Customer Reviews for U-Haul Moving & Storage at N Rancho Dr

12,533 comentarios

3969 N Rancho Dr   Las Vegas, NV 89130
(N Rancho and N Jones)

(702) 656-7044

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 656-7044

3969 N Rancho Dr
Las Vegas, NV 89130
(N Rancho and N Jones)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very easy check in

Chuck S. 
Clasificación:
5.0

VERY HELPFUL AND MADE ME FEELN SAFE DRIVING ACROSS THE COUNTRY WITH THE UHAUL

LAURA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

More lighting for the outside lot at night. My car was stolen off your lot recently.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Winn Z. 
Clasificación:
5.0

The Van was dirty outside. Pick-up and return were excellent!!

Craig L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno C. 
Clasificación:
5.0

Excellent Service!!

Dedrick M. 
Clasificación:
5.0

Great job - nice and clean location and equipment was clean and in great working condition. Staff was helpful and friendly…great location!

Kent C. 
Clasificación:
5.0

friendly staff! smooth process!

Melvin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene E. 
Clasificación:
5.0

El cliente no dejó un comentario.

dora C. 
Clasificación:
3.0

I am renting another van this next weekend I hope my experience will be better the van was not clean and they actually charge me a cleaning fee so I will be addressing that when I get my next rental. I did take pictures of it when I got it last week and the guy said they don't have a car wash at that location

Ruthie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cammie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheylle L.  |  Overall Experience 
Clasificación:
3.0

Returned 10/1/2022 to drop off reservation location. Received invoice and billed for wrong drop off location. It appears the charges were reversed but will have wait a few days to verify with my credit card company. Received call 10/3/2022 from Uhaul asking when I would return the carrier. Explained it was returned Saturday 10/1/2022. Uhaul stated they would like into it and call back if there was an issue. I would recommend better coordination between website booking and physical return of rental to avoid the credit card charges and incorrect information during the call received today, 10/3/2022.

Jon H. 
Clasificación:
5.0

To always have customer servise that speak spanich,, que hablen español. Inglés .

dora C. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy M. 
Clasificación:
5.0

This location was excellent. Can't say the same for the 800 number in Dallas. Booked me at the wrong location but my location manager at Jones/Rancho made it right.

Jack M. 
Clasificación:
5.0

Be able to use 2 cards to pay for a rental. I had to walk to a gas station to get cash.

Anthony C. 
Clasificación:
5.0

All though the truck ran fine,it did have a check engine light on which always makes one wonder if it will finish the task.

Donald W. 
Clasificación:
5.0

Staff was very friendly and helpful. Right now I do not have any suggestion.

Edward W. 
Clasificación:
4.0

Customer service was amazing and the person that helped me was very professional.

Gwendolyn A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
5.0

Had a little trouble getting through the ap but was nice to pick up early

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HISHAM A. 
Clasificación:
5.0

Professional store and yard staff!

Greg L. 
Clasificación:
5.0

Great team effort. Ensured the drop off, unplanned for that location, went without a hitch or hiccup. Very appreciative of their strong work!

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfred C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
3.0

TRUCK was buried in between other trucks, with only an inch or two to spare. Was told Gas was at 1/4 - NOPE it was 8 miles until empty. Front window was very dirty. Given no instructions on how to drive, guess that's a plus to get people to buy the Insurance. Truck sounded Terrible, but hey it got the job done.

TRENT B. 
Clasificación:
5.0

From the reservation desk inside or the employees outside the service I received was impecable. I'm sure there is always room for change, but I could NOT find anything. Great job UHAUL! Your business NEVER fails me!

Nancy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fred B. 
Clasificación:
5.0

Excellent service keep up the good work.

Carl C. 
Clasificación:
4.0

El cliente no dejó un comentario.

YVONNE L.  |  Overall Experience 
Clasificación:
5.0

Great customer service from everyone I encountered!

Matthew M. 
Clasificación:
3.0

You rely on cell phones too much. The required secound phone number is not a good way to confirm a deal. I did not have one and was very made that after reserving the truck, and go to pick it up and find out about the second phone number.

David P. 
Clasificación:
5.0

Not about Rancho, but Oso Blanca. Had a self checkout reservation for 0730 and when I checked in, it said I needed to wait for them to show up at 9. I called the 800 number and she said Oso Blanca didn't set up the truck for me. She then transfered my reservation to the Rancho location. Rancho was good. 800 number was awesome. Oso Blanca nearly sabotaged my whole move!

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

The staff is absolutely fantastic! The giy who helped us is an angel! He helped us get a storage unit immediately. He explained everything so well. Absolutely love this place!!

Marlene G.  |  First Impressions 
Clasificación:
5.0

It would be nice if someone could answer the phone quicker. I know you are a very busy business. Overall I didn't have to wait to be served. Employees were very professional

Carmen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harlan B. 
Clasificación:
5.0

Ashley was great

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryce W. 
Clasificación:
5.0

All good. Keep doing what your doing

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kum N. 
Clasificación:
5.0

They were quick and efficient, wide variety of trucks.

Heather D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
5.0

No problems,

Susan N. 
Clasificación:
5.0

Everyone was nice and knowledgeable,In and out quickly.return was also very good and efficient.thanks

Pedro G. 
Clasificación:
5.0

I received the best service ever! exceeded my expectations!

Melvin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci T. 
Clasificación:
5.0

Continue being a great team not all uhaul locations are as amazing as yours.

ERICKA CHRISTINE W. 
Clasificación:
4.0

The staff was very helpful! I look forward to storing my belongings here

Sonya P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth C. 
Clasificación:
5.0

More inventory on mattress bags.

Michael A. 
Clasificación:
1.0

Me and my daughter were broke down with axle issues determined to be long term issues from no maintenance. We had to transfer to another another truck in route alone putting my daughter and I in a dangerous situation. More work on the road and and unnecessarily change of trailer to truck in route. I am so upset how renting something ill equipped was allowed on the roads with a rotted axle! I should be refunded for the entire trip with delays and room charges that I incurred due to this! I was moving cross country and was given faulty equipment from the start per the u haul road assistance that had to come and help and said the axle was rusted and tires had issues! I am seriously happy no one died because of this and you should be too!

James B. 
Clasificación:
5.0

I loved that place it was very secured I would let everyone know how peaceful I was with my stuff there

Menquel C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA A. 
Clasificación:
2.0

Tell your employees not to try and scam me and cus me out and try to fight me on the clock. Disrespectful ass company. Lucky your people didn't get popped for their rude ass attitudes and disrespectfulness. Telling me to go talk to them “bitches” inside with attitude

Aaron R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Friendly helpful staff, very convenient, reasonably priced. No complaints.

Brian P. 
Clasificación:
4.0

Everyone was very nice and helpful.

rachelle W. 
Clasificación:
1.0

Train all your employees so they are not giving the customer the wrong information and screwing them over. Kayla told me I would be reimbursed for the days I did not use the autotransporter and she was incorrect but uhaul does not care and will not reimburse me. Very disappointed will not be back.

Destiny G. 
Clasificación:
5.0

Upon returning the vehicle, there were 3 gentlemen waiting to inspect the vehicle. One of them quickly pointed out that there were nails in 3 tires. And those tires needed to be replaced. Now I'm thinking is he trying to get some type of an aroused out of me. However, I didn't say a word. The other guy had a pair of pliers and he pulled out the nails and stated those nails didn't puncture the tread so no need to replace those. Then the first guy said okay Miss, you are good to go. I felt that this was very unprofessional behavior by the first guy. After all this is Vegas and construction is everywhere!!!

Helen L. 
Clasificación:
5.0

My husband was delighted. Telephone contact was enjoyable and helpful. The price fits our budget.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell W. 
Clasificación:
5.0

Nothing...OUTSTANDING location and the people there all do a wonderful job especially Ashley who i have worked with ever time I rent.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davod G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE ARTURO F. 
Clasificación:
5.0

The guy who help me was helpful and his assistance had the trailer swept and mopped out. Both folj was very helpful.

TRACY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia Z.  |  Overall Experience 
Clasificación:
5.0

Helping me with my unit reserved she was very understanding and return my money with no problem!

Cameron C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
4.0

I reserved a unit to be picked up within a mile of my address. It was confirmed the day before, but the morning of I was sent to an alternate location 27 miles additional miles each direction. I have only once been able to pick up the unit requested of my last 6 rentals [during the last two (2) months] where I had reserved it and only once been offered the $50.00 credit for being inconvenienced. Regards, Lewis

LEWIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
5.0

I didn't have all the equipment I needed but the rep accommodated a different one to me for free.

MAGDALENA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Well the person that hooked up the trailer and the person to check it in were great, polite and took care of business, when I need it again in a few weeks I know where I will come, thanks again

Constant K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mayra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelynn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry S. 
Clasificación:
5.0

Good services

Susana G. 
Clasificación:
5.0

Everything was so easy… excellent service!

Sergio M. 
Clasificación:
1.0

El cliente no dejó un comentario.

kim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie I. 
Clasificación:
5.0

The mobile app was easy to use and intuitive. I showed up, the app acknowledged I was at the correct location and gave me the code access to the key. The vehicle was clean and in good condition. The air conditioning was COLD, which was great on a 108 degree day. Checking the vehicle back in was a breeze and the staff was very friendly. I'd recommend this location if you need a truck rental.

Troy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh R. 
Clasificación:
4.0

I had an issue picking up my truck due to my phone camera not working properly. Waiting for a call back for over an hour isn't acceptable. I know the operators are busy, but being able to talk to someone more promptly would be a huge asset. That said, the person that finally did call us back was easy to understand and very helpful.

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry S. 
Clasificación:
5.0

Always outstanding customer service at this location.

James C. 
Clasificación:
4.0

Nothing at this time

FRANCISCO ARMAND S. 
Clasificación:
3.0

Received truck with only 5 miles to the tank which put us behind on moving. Storage fee's keep increasing while the unit stays the same size.

Somoza S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherline N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared H.  |  Online Move In 
Clasificación:
5.0

Thank you so much

TINA BELL G.  |  Overall Experience 
Clasificación:
5.0

Helpful and fast aided me in making decisions

Daniel M.  |  First Impressions 
Clasificación:
5.0

Gracias

james M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

SHERRY ANNE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marsha C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tysheliamie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY Y.  |  First Impressions 
Clasificación:
4.0

I had my stuff in the storage area for over4 1/2 years.. just got it out.. l was very impressed that l didn't find on bug or any thing else in or around my any of my belongings.. l would really recommend this place for all your storage needs. Ron

RONALD W.  |  Overall Experience 
Clasificación:
5.0

The best U-Haul facility I've been to so far! Super friendly and nice staff. Thank you so much!

Angelina B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucinda J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph h.  |  Overall Experience 
Clasificación:
5.0

Thank you for the service!

Sonny L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CASSANDRA J.  |  Overall Experience 
Clasificación:
5.0

Very clean and secure. I have used other storage places that gave me an uneasy feeling every time I went there, will probably never use anyone but U-haul for my storage needs.

Greg G.  |  Overall Experience 
Clasificación:
5.0

Had a great experience here thank you

Brett T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Debbie R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Wendell W.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful!

Candace H.  |  Overall Experience 
Clasificación:
5.0

Received a call from "Ashley" on 6/30/22 as a courtesy reminder to return the rental truck on 7/1/22. She also mentioned that a customer is waiting for the truck so the sooner we return it, the better. Upon hearing that, we opted to return the truck a day earlier as a courtesy. Everything went well during the truck and return and storage check-in. I appreciate the services from U-haul especially from the staff that work outside under the hot scorching Texas and Las Vegas sun like Dee at the location in Carrollton, TX where we picked up the rental truck a few days ago, and like Josh, Tyrel, etc., at the N. Rancho location here in Vegas. The storage check-in process went OK but could be a bit more efficient IMO. I say the only thing that needs improvement is not doing the driver's license or ID verification all over again since it's already on file and in the system just a few days prior when we picked up the rental truck in Texas. But I guess that's the policy. When I was there, I saw the long line so just thought it's a little redundant to take photos of the driver's license and process it all over again. With that said, everything went well overall. Thank you for the services!

Sonny L.  |  First Impressions 
Clasificación:
5.0

Need to have small garbage cans near the doors. Not for throwing away big items but for actual small trash. Or maybe recycle bins.

Lloyd H.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Don B.  |  Overall Experience 
Clasificación:
5.0

The ladies ( and I mean All the female employees) are amazing. I'm not woman's power or anything like that but the females working at this facility are hard workers friendly and helpful!! The other employees are ok but there are 4 employees( happen to be all female) that made my experience A+. I would and DO recommend this location to everyone

deborah R.  |  Overall Experience 
Clasificación:
3.0

Only bad thing was that there was no air flow inside the storage units....it was way to hot.

Anita B.  |  Overall Experience 
Clasificación:
5.0

Sorry for the mess and inconvenience. The staff and GM are awesome at this location.

La P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRAE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamila A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl S.  |  Overall Experience 
Clasificación:
4.0

Staff friendly & courteous

Howard T.  |  Overall Experience 
Clasificación:
4.0

.

Matthew G.  |  First Impressions 
Clasificación:
5.0

Great service

carol B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeshia C.  |  First Impressions 
Clasificación:
4.0

Manager at the Rancho Drive, Las Vegas location was very accommodating to my hard of hearing condition.

James H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

scott b.  |  Overall Experience 
Clasificación:
5.0

Tamara and Ashley were both very helpful, kind, and courteous. Everything was done with extreme efficiency. I have already recommended this Uhaul at Rancho and Jones in Las Vegas to 3 people in two days!!

Victoria S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry R.  |  First Impressions 
Clasificación:
5.0

Great professional service

Howard T.  |  First Impressions 
Clasificación:
5.0

Gracias

William d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSANA S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYATTA S.  |  First Impressions 
Clasificación:
5.0

Great experience

NOEL RICHARD C.  |  First Impressions 
Clasificación:
4.0

Getting access to the building was not so clear..

Lisa Q.  |  Online Move In 
Clasificación:
5.0

The managerment Ashley/Kim were very helpfull & went above & beyond 2 help out There staff is very nice clean friendly as well as the storage unites r Thank You again Ashley/ Kim

Catherine S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Griselda m.  |  Overall Experience 
Clasificación:
5.0

The lady that helped me was fantastic. I came in 3 times within 24 hours and she always went above and beyond for me as her customer.

Crista D.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Toriano C.  |  Overall Experience 
Clasificación:
5.0

If you need the best for your moving and storage needs contact Uhaul.

Dominic Y.  |  Overall Experience 
Clasificación:
5.0

Love it

jennifer h.  |  First Impressions 
Clasificación:
5.0

Luckily, the Owner was working at the register when I went there; *and* , they wear name tags there! They're my best new customer experience self-storing so far. -Mike

MICHAEL W.  |  First Impressions 
Clasificación:
5.0

I have used this storage for a couple of years and the only thing I could complain about is the pricing. Every year there was an increase to the facility. Other than that everything was great! Very clean and well kept. Never saw so much as one spider in the climate controlled area. If I used another facility it would be because it was cost affective to my lifestyle otherwise I would definitely stick with U-Haul.

Christina V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Fredric K.  |  First Impressions 
Clasificación:
5.0

Staff were pleasant and helpful in explaining how to access storage facility during and after hours.

Elma B.  |  Online Move In 
Clasificación:
5.0

The staff here is excellent always friendly and efficient. I appreciate this facility knowing everything is always safe. Each and every employee I've ever come in contact has been great, they all deserve raises this team is an asset to the U-haul company. Gracias.

Jeremy T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany C.  |  Overall Experience 
Clasificación:
4.0

Management and employees awesome

Glenda S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet C.  |  Overall Experience 
Clasificación:
5.0

Excellent service from the moment we checked in. Very friendly helpful staff. Couldn't have been easier. Quick and easy. Thank you, to the Las Vegas staff

Brian J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gautham Reddy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT E N.  |  Overall Experience 
Clasificación:
5.0

U Haul has always been good to us. Cross Country or around the corner. We have used u haul for over 40 yrs. We have stored our things for yrs at u haul. Great place for storage or moving. Gracias

Carol D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

YVONNE L.  |  First Impressions 
Clasificación:
5.0

GREAT

kathryn m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEFANIE S.  |  Overall Experience 
Clasificación:
4.0

Your price are a little higher than other places. And the price got raised right before the holidays.

Thomas G.  |  Overall Experience 
Clasificación:
5.0

Very friendly good customer service Would recommend to my friends and everyone

RON B.  |  First Impressions 
Clasificación:
4.0

Overall experience was great. Upon move out had to dispose of several bedding items as they were contaminated with mouse droppings.

meg s.  |  Overall Experience 
Clasificación:
5.0

This was my second time moving out of a different state, this location made it easy to check in, return my truck and keep my things safely secured the entire year. I'm glad I chose U-Haul to store my personal belongings, thank you!

Michelle E.  |  Overall Experience 
Clasificación:
1.0

Extremely bad security in extremely bad security practices security cameras are constantly broke and Eunice constantly being broken into do you to the fact that the units are not secure externally or internally 2 feet clearance between the wall in the ceiling in those units and people climb over them and steal and even if the alarm goes off nobody pays any attention

VERNON H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

felicia b.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful very good customer service!

Karen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

Gracias

Carol L.  |  Overall Experience 
Clasificación:
5.0

Needs better control on who can access the storage area while peoplearekeeping the doors open by not using their cards

RONNIE E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron E.  |  Overall Experience 
Clasificación:
5.0

Amazing environment like a family owned business taking care of all customers on a first name basis.

Cristian B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE LEE D.  |  First Impressions 
Clasificación:
5.0

The staff was extremely helpful, friendly and very quick service. I'll be back.

ANNALEE LEHUANAN G.  |  First Impressions 
Clasificación:
1.0

Never asked for our things to be in storage, our things were stolen and held for money. Thanks for throwing all our things and important documents away.

Rudy A.  |  Overall Experience 
Clasificación:
2.0

I was super excited when I moved to this location cause the manager was super nice & gave me after hours because I have a business.. I'm probably on my 5th month here & every month I've been locked out of my unit due to non payment even though every single month I set up automatic payment so I don't have this issue and every month they don't know why the card on file isn't being ran.. also the after hours were taken away until "further notice" because someone was going around vandalizing the units after hours so now it's been taken away from everyone including me which was the whole reason I even put my stuff here. Super upset I don't like the fact that there's no answer as to when I will get my after hour access back because that's when a lot of my business gets taken care of I make packages up all throughout the day / night & I need to be able to access my stuff. Not to mention it would be nice to not be locked out of my unit at the beginning of every month for mon payment when I have automatic payment set up... seemed great the day I moved my stuff in but since then I have not been satisfied.. it's been more of a headache. I will say though it's an extremely clean location!

Brianna G.  |  First Impressions 
Clasificación:
5.0

I was involved in a major accident with one of the rentals after driving 800 miles and getting to my destination they helped me with the towing and storage within hours everything is complete they were so awesome

JEFFREY MALCOLM R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamyka G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Crista G.  |  Overall Experience 
Clasificación:
5.0

Everyone there was friendly

clarence g.  |  First Impressions 
Clasificación:
2.0

I am disappointed that the storage access hours are the same as office hours. The main reason I chose uhaul over other storage companies is the "24 hours access" and no where did it ever say that hours were limited right now. In every email I received about the storage unit it says 24 hours. I did not find out hours are shorter until I visited my unit and was told by an employee.

Heaven S.  |  Online Move In 
Clasificación:
5.0

Good experience

MICHAEL EDWARD C.  |  Overall Experience 
Clasificación:
5.0

Kimberly,was outstanding.

MARZETTA S.  |  First Impressions 
Clasificación:
5.0

Like many people l have gone to Uhaul.com for all of my families moving needs. This locations staff & facility was exceptional in customer service, friendliness & cleanliness. Best experience everah! Moving falls as the 2nd most stressful experience in the average adult life, aside devorice. This locations staff did much-loved care & customer concern not to add any additional weight to an already stressful experience. Thx Rancho/Jones Uhaul. Ur the best! dcm

Darcy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail F.  |  Overall Experience 
Clasificación:
5.0

Pickup and customer Service in Irving, TX was absolutely fantastic!…thanks Jason and team…awesome!

Hyuen Trang N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ALISHA W.  |  Overall Experience 
Clasificación:
3.0

The original employees where always helpful, polite, and respectful. The ones that work there now are some of the worst…

KYLE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P.  |  Overall Experience 
Clasificación:
5.0

Ashley is the best!

steven z.  |  Overall Experience 
Clasificación: