Customer Reviews for U-Haul Moving & Storage at Milton Crossroads

4,614 comentarios

8000 Lawson Rd   Milton, ON L9T5C4
(Steeles Ave and Lawson Rd Right across from the Wal-Mart and Canadian Tire)

(289) 350-1319

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(289) 350-1319

8000 Lawson Rd
Milton, ON L9T5C4
(Steeles Ave and Lawson Rd Right across from the Wal-Mart and Canadian Tire)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer centric approach. All credit to you.

Mukesh S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WHJID K.  |  Overall Experience 
Clasificación:
1.0

Very poor service. I reported wrong mileage and gas level on the contract. The guy at the front said you upload your picture on the website that he texted me. I did right away. I booked the truck for 5 hours (7-12pm). I reached the store at 7am; and got the truck at 7:30am and I returned at 11:00 am. While returning same guy said that leave the truck in parking lot and he will issue the receipt later. I said someone should inspect the truck for mileage, gas level and for any accidents. He said no worries; you're good. I left and three days after I got a call from U-haul that I need to return the truck. I called the store right away and same guy picked the phone. He said that he will correct. Within 2 mins; he emailed the receipt with 2 days of rental charge. I called him right away. After almost 5 calls; he picked and said that he can't do anything; I have to talk to the manager. I was totally upset with his behavior and service. Later I kept on calling the store may be 10 times and finally Bess helped me and sorted the issue. My time was waisted into correcting this intentional mistake. 100% dissatisfied. If I provide this type of service at my work then my supervisor will fire me right away. Neither manager nor the front guy called me to apologize. Looks like it's there normal practice. Cheat with clients; if they notice then try to push back if clients continue to correct then fix the issues. I don't want to use U-haul again. I am telling all my friends and families about this incident. Very bad on your part.

Bikram G. 
Clasificación:
5.0

Very helpful

paul p.  |  First Impressions 
Clasificación:
5.0

Well priced storage compared to everything else in the area. Vanessa and her team always made sure everything went smoothly, and any issues were always immediately resolved.

Adam Z.  |  Overall Experience 
Clasificación:
2.0

I have had way better experience at this location in the past. That older man who works in the front office yesterday is a miserable son of a bitch. His attitude and approach is unacceptable. Businesses don't thrive when you have folks like that working for your establishment. Additionally, the guys that are suppose to check the vehicles never gave a rats ass about helping me. The one guy with glasses attitude was like you are bothering me. It's deplorable.

rehuda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam Z. 
Clasificación:
1.0

Make sure to help your customer not the other way around.

JOHN D. 
Clasificación:
5.0

Oddly, the first 2 tow dolly's wiring harness had faults and the lights wouldn't work. The fault was initially put on my harness, being a near 30 year old Blazer, which I new worked, as I circle check my truck every time I tow my boat. The young lad Maz, helping hook up the trailer, was patient enough to try a 3rd dolly, which lights functioned normally. Great experience even with the snafu! Regards Brian James

Brian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

shelley f.  |  Overall Experience 
Clasificación:
5.0

Nothing more to add

ADEGBOYEGA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

filipe D. 
Clasificación:
5.0

El cliente no dejó un comentario.

erik J. 
Clasificación:
5.0

Very friendly staff and helpful.

Paul C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

Still have an unresolved issue desk staff could not help with. Was told manager would be in at 7am and we are still waiting on a call back.

Corey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Navi S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

andreze m.  |  Overall Experience 
Clasificación:
5.0

Every thing is fine

KISHORKUMAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan V. 
Clasificación:
1.0

Truck back gear was bad anytime u back it hit your back

ASHGAR M. 
Clasificación:
5.0

Basically just keep the way you are.

raafat E. 
Clasificación:
4.0

Wish you were given the option of a couple of lockers to choose from. So if you have extremely heavy you could be on the 1st floor or if you have limited mobility. Other than that it was a great experience!

steven b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaohua W. 
Clasificación:
5.0

Clean the vehicle. The vehicle that I got smelled and was very dirty

joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony K. 
Clasificación:
5.0

Great Staff

MARIO H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELWILLIAM N. 
Clasificación:
5.0

Very Easy and affordable. Would rent again

Christopher B. 
Clasificación:
2.0

When we arrived on time for our booking, we were told that truck was not brought back yet form previous renters...we waited until it arrived. Once it did, we used the App to retrieve our rental. Upon entry, two staff members told us that it was reserved to someone else ( who was not present yet). They refused to allow us to take the truck. upon complaint, The desk staff did give us a smaller truck for discounted rate, but it was a lot more inconvenient than what we had booked. --No ramp, multiple trips to do, etc. Overall, it complicated the process greatly. I had followed all processes in booking the truck, and was there on time to retrieve it. Yet, you could not fulfil your half of the obligation.

Sebastian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
3.0

I asked the customer sales representative several questions and after not receiving a response I asked if there is a reason he was not answering me, and he essentially ignored me. The response he did provide I found to be rude. I was also quoted .89 cents a km and was charged something like 1.14.

MARK L. 
Clasificación:
1.0

charge more than usual

Jagwinder S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sergii S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Le D. 
Clasificación:
5.0

The girls work very hard with serving customers while answering phones. Too much red tape checking out, each customer takes about 15 minutes. Please simplify.

Dana Z. 
Clasificación:
3.0

The fuel tank was not full Plus can was smelling bad And the steering was hard

Mohammad F. 
Clasificación:
2.0

Very slow service always under staff. Atleas

Amjad-H K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hikman M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anmar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER W. 
Clasificación:
5.0

Tried to call on store number but lady on phone just pick up and put on hold and never came back and this i have done 10 times but every time same thing may be u guys can look after customer service thanks

Supreet B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anjum B. 
Clasificación:
3.0

El cliente no dejó un comentario.

christopher l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Giacomo D. 
Clasificación:
1.0

El cliente no dejó un comentario.

HAYATULLAH A. 
Clasificación:
5.0

I rented a dolly for a short move. The customer service rep and the dispatch team was friendly and prompt. Was out in 5 min with all the paper work and pickup done.

Valavan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roney A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHMOUD H. 
Clasificación:
5.0

Double check the keys they give out and look under the passenger seat for garbage. Wayne 905 702 4123

WAYNE N. 
Clasificación:
5.0

Great helpful staff. Very clean and easy access

MARIO H.  |  First Impressions 
Clasificación:
5.0

Staff is fantastic.

MARIO H. 
Clasificación:
1.0

We've had items stolen from the garage. The organization of the vehicle storage is basically non-existent. Customers and employees park vehicles in aisles, in spots not assigned to them. In can be impossible to retrieve your vehicle at times, because others have blocked the aisles or parked in front of your spot. We continue to be charged for this service months after leaving.

Ryan K.  |  Overall Experience 
Clasificación:
3.0

Overall no real complaints other than the manager being useless and unresponsive to calls messages and emails. Staff was as helpful as the could be. Facility is clean.

nicolle p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

Low fee. (I know it should come from corporate level)

Shine L. 
Clasificación:
4.0

Only concern was the long time between completion of the check in and when the truck was brought to me. The delay wasn't explained. Also I think the “convenience fee” for refilling the fuel is a ripoff. I got my statement and I have no idea whether the fuel tank was returned to the level I started with or the tank was filled. It was excessive $.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

All good

Marcin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tarik T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amjad-H K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

Staff were very knowledgeable and friendly Would recommend..😎😎👍

Francis N. 
Clasificación:
5.0

El cliente no dejó un comentario.

heath G. 
Clasificación:
4.0

Generally the trucks are a lot older than competitors (enterprises, budget, etc). Leads to an uncomfortable ride. Overall it gets the job done or moving material from one place to another. Opening on the weekend is a step above the competition and key to U-Hauls success

Aibek J. 
Clasificación:
5.0

nice

Joel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emanuel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO A. 
Clasificación:
4.0

The only issue was the amount of gas in the vehicle. It only had enough gas in it for about 20kms…..had to stop shortly after getting the vehicle to get gas….would of been nice if we could have gotten our move done first, before having to get fuel….only went about 70 km total.

Paul L. 
Clasificación:
5.0

It would be easier if all vehicles came with a full tank of gas. That way, when you return the vehicle, there's no guesswork as to how much gas you need to put in to return it, you just fill it up and drop it off.

Ryan H. 
Clasificación:
5.0

Nothing at all

Frank C. 
Clasificación:
5.0

The location is a bit farther from my home but I would definitely use again for any uHaul rentals. The pickup and drop-off were seamless, the staff are professional and friendly. I would definitely recommend this location.

Mohamed E. 
Clasificación:
5.0

Great service. Very convenient. Staff was very friendly. Most of all convenience was a 10/10. !!

Sal C. 
Clasificación:
2.0

Charge was inaccurate and wait time I store was Iverson an hour. Had to leave. No actual retail emplyees

Amanda G. 
Clasificación:
5.0

Excellent service, good customer service, easy and faster check-in online. Very clean.

Sergio Rodolfo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdur O. 
Clasificación:
5.0

The floors in the cab and the back cube could have been a bit cleaner, but it was okay.

RICHARDGORDON L. 
Clasificación:
5.0

The lady who helped me while dropping off the truck was very helpful and kind. She helped process me quickly so that I could continue my way home after a long day.

yannic P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenny G. 
Clasificación:
3.0

Also i just went to the gas station right before returning the truck yet they said I was 8 litres short and charged me 18 bucks. I had just put in the required amount of gas. Next time I will use Bristol.

Shawn S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard A. 
Clasificación:
1.0

Unfair and Fraudulent charges. Wrong information was provided to overcharge

Abdullah K. 
Clasificación:
1.0

Not particularly friendly or efficient I paid a few days late because I was out of province. When I returned a week after paying I was locked out even though I had paid. I came into the office to inform them that I had vacated my first lockup and the account was not closed and I got another bill. I came into the office to inform them that I had vacated my second lockup and I subsequently received another bill! My code was changed without my knowledge by one of the staff who denied it.

JOHN S.  |  Overall Experience 
Clasificación:
5.0

The service we Received was amazing. On the phone and in the store. Beth was the lady we were dealing she was amazing. It great to see that there are people out there taking pride of their work. Thank to Beth and the Staff at Uhaul on Lawson in Milton Ontario 

melba O. 
Clasificación:
5.0

Great counter experience. The Partner in the back helped me hook up the trailer was top notch.

JAMES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VAQQAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eldho P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin U. 
Clasificación:
5.0

Everyone was friendly and knowledgeable

ramdas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmad E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helga D.  |  First Impressions 
Clasificación:
5.0

When I returned a phone call to reschedule my appointment at the installer's request, no one could figure out how to find my appointment. I was also put on hold several times for up to 20 minutes.

Robert A. 
Clasificación:
5.0

I filled gas return truck with same amount of gas as pickup time After returning truck on line I was charged $20 As per receipt what can I do

Gurmail K. 
Clasificación:
5.0

Nothing right now my experience was at a quality and standard I expected.

Marlon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
3.0

Better customer service with more staff on duty.

Kamran Samad S. 
Clasificación:
1.0

They charge me for two days and I took it only for one day.

Ahmed E. 
Clasificación:
1.0

El cliente no dejó un comentario.

amrinder G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hitesh A. 
Clasificación:
5.0

The staff at the Milton location on Lawson Drive were amazing. They were extremely friendly, courteous, knowledgeable, and helpful. I would highly recommend this faculty and renting with U-Haul .

Christopher H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samaroo P. 
Clasificación:
5.0

Hat’s off to the staff

jude F.  |  Overall Experience 
Clasificación:
5.0

I will always use Uhall, you guys are awesome

jude F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adetomi A.  |  Overall Experience 
Clasificación:
4.0

My experience so far has been excellent. Great staff and storage facility. In particular, Noah has been an AMAZING HELP. His great energy and experience has helped me throughout the process. I can't thank Noah enough for his assistance. Great rates, great facility, great staff Noah has been 5 stars!

Joel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon s.  |  First Impressions 
Clasificación:
5.0

The lady that serviced me was absolutely AWESOME best customer skills that I have seen in a long time. Patient kind and very helpful.

kimberley k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan M.  |  First Impressions 
Clasificación:
5.0

Amazing staff always so friendly went above and beyond, the girls at the front where great explains how to access my unit made sure we where comfortable with it, even walked down to the unit with me to help me find my unit. The facility is always so clean and tidy. If I could do 6 stars I would. Keep up the good work.

CHRIS C.  |  First Impressions 
Clasificación:
5.0

Noah was so knowledgeable and friendly!! Great customer service!! Keep up the good work!!

CHRISTINA P.  |  First Impressions 
Clasificación:
5.0

Keep up the great work.

Arthur S.  |  Overall Experience 
Clasificación:
3.0

When I first moved into the unit, I was moving my stuff at the beginning of the pandemic. The staff, gave me the wrong information and a few mistakes with my file. When I had spoken to a staff, which turned out to be the manager and she was very rude and brushed me off. I later came to visit my unit and found my lock was removed and told I wasn't paying for and couldn't access my unit. The staff made my transition to move my stuff a very stressful experience when it didn't need to be. My experience with U-Haul at the beginning was not well received, but at the end it was agreeable.

Celine S.  |  Overall Experience 
Clasificación:
5.0

The staff was always happy and helpful. Vanessa made me look forward to seeing her every month. You definitely need more employees like her

darlene P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  Overall Experience 
Clasificación:
4.0

Great staff, good rates

Mark S.  |  First Impressions 
Clasificación:
5.0

Different

FAUSTINO S.  |  Overall Experience 
Clasificación:
5.0

Your Customer Service Rep Vanessa was pleasant and knowledgeable and was able to answer all my questions. She reviewed with me the procedure to enter the facility, on and of hours, giving me a map with all the notations that I needed. Thank you Ron Olinyk

ron o.  |  First Impressions 
Clasificación:
5.0

👍

PARULBENYOGESH B.  |  Overall Experience 
Clasificación:
5.0

Friendly helpful staff

Gladys M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mhd Eid D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK E.  |  Overall Experience 
Clasificación:
1.0

I would never recommend uhaul to anyone. I went in 2 days prior to get a quote on a truck. Was given number and returned only 2 days later to book. They wouldn't accept the original quote. And charged me an extra $1500 for the same trip. I asked them why. All they could say was prices change. $1500 is a bit extreme of a price change. So now instead of just driving to my location and dropping the truck off. I have to drive an extra 2 hours. To get the truck to its drop off point. This is bull crap. And on top of that I received a phone call saying no trucks are available and I may have to drive 2 hours to get one….. I don't have this time or money for fuel. This company is an absolute joke.

taylor t.  |  First Impressions 
Clasificación:
1.0

I would never recommend uhaul to anyone. I went in 2 days prior to get a quote on a truck. Was given number and returned only 2 days later to book. They wouldn't accept the original quote. And charged me an extra $1500 for the same trip. I asked them why. All they could say was prices change. $1500 is a bit extreme of a price change. So now instead of just driving to my location and dropping the truck off. I have to drive an extra 2 hours. To get the truck to its drop off point. This is bull crap. And I received a phone call saying no trucks are available and I may have to drive 2 hours to get one….. I don't have this time, or money for fuel. This company is an absolute joke.

taylor t.  |  Overall Experience 
Clasificación:
5.0

A clean and very secure facility. Pricing is reasonable and they don't raise monthly rental fees every couple of months like a lot of their competitors.

Tyrone W.  |  Overall Experience 
Clasificación:
5.0

This is the best facility to store

Syed N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

samina h.  |  Overall Experience 
Clasificación:
5.0

The staff on March 10th (5:30 pm) were FANTASTIC, having to adjust your personal life and move it into a storage locker is a stressful time, the ladies were friendly, kind (and funny) which made the process so much easier! ¡Gracias!

CHRISTIANE R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY H.  |  First Impressions 
Clasificación:
5.0

Gteat service and great staff. They went well above to help. Thank you all very much.

Victor M.  |  First Impressions 
Clasificación:
5.0

While the storage location in Milton is very good the staff is excellent. I can't compliment them enough. Not just professional and efficient but great attitude. Thank you very much.

Victor M.  |  First Impressions 
Clasificación:
5.0

Friendly and professional staff, very helpful. Account easy to manage. No surprises - Info clear and accurate. Excellent overall experience. Definitely would recommend them for rental equipment and storage facility.

Jean Pierre N.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

PARULBENYOGESH B.  |  Overall Experience 
Clasificación:
5.0

Unit is so clean you guys deserve 5*

Manpreet G.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

stacey h.  |  Overall Experience 
Clasificación:
5.0

Very positive experience. Rented locker for almost 4 years, visiting several times to retrieve and/or add items to unit, and eventually, after a many trip process, emptying out locker. Every visit facility was very clean, very well lit, and very easy (to navigate, and having proper equipment available to me). Staff was super friendly and helpful both over the phone and while on premises. I have had to use storage solutions many times, and this by far has been the most positive.

Elaine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie S.  |  First Impressions 
Clasificación:
5.0

Staff were helpful. Clean facility

Vinoala J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy L.  |  Overall Experience 
Clasificación:
5.0

All very good. We appreciate Working with you. Gracias

Jean-Michel I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCEJ C.  |  Overall Experience 
Clasificación:
5.0

Vanessa and staff were terrific.

Vincent T.  |  Overall Experience 
Clasificación:
5.0

The staff and service was great. They were accommodating with our live out date. We appreciated that. Less stress on our move date.

Lisa C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charmaine H.  |  Overall Experience 
Clasificación:
5.0

Very convenient. Friendly staff. Easy to access. Will use for further storage needs. Thank you for the service

Clara P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F.  |  First Impressions 
Clasificación:
4.0

Thanks for all the help

BRANDYMICHELLE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AJAY J.  |  First Impressions 
Clasificación:
5.0

The manager did an exceptional job, she went above and beyond her duty, every thing herand the staff was excellent from her and the staff. I am amazed!!!

Abdel Kader C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelly A.  |  Overall Experience 
Clasificación:
3.0

Had storage rate wrong and hopefully it will be corrected by January. Spelled my address wrong but wasn't too concerned about fixing it. Also spelled name of other contact wrong and didn't correct that either. Was very disappointed I have to use my credit card for the storage rental instead of my debit card. I had my banking info ready. The spot where I currently have a uhaul storage spot in Sarnia had no problem with taking the money monthly out of my bank account. Your facility said I couldn't do it unless I had a visa/ debit card which I don't. Why are the payment options different from 1 uhaul to the next? This is very inconvenient.

Maureen O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCYANN H.  |  First Impressions 
Clasificación:
5.0

I recommended someone and they got 2 10x10 units

SALINA A.  |  Overall Experience 
Clasificación:
5.0

I am so much impressed with Uhaul help and quality of service. I always like to keep one service provider for each activity....and Uhaul has multiple solutions for multiple activities .....it saves me a lot of time and effort. And your staff is beyond compare.

Awtar P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUAVENTURA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MIROSLAW K.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and exceptionally clean premise

Tanya P.  |  Overall Experience 
Clasificación:
1.0

Storage was a good experience, Your truck rental was not. I booked a truck a few days in advance and had a confirmation, came Friday night to pick up and I was told you were out. Why would you send me a confirmation if you cannot provide the vehicle. I can't explain how inconvenient that is for me. reservation # 25610760 big fail

Stephan W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice C.  |  Overall Experience 
Clasificación:
5.0

Great staff, they ensured that my experience was excellent.

Brian F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shari F.  |  First Impressions 
Clasificación:
2.0

I am giving average star because on the day of my moving the elevator broke and was stunned to find out that the entire storage had only one elevator. It wasn't fixed entire day. I had to manually move all the boxes and furniture from 2nd floor to ground floor and then into the truck. It was a nightmare for me and my family.

SAIF R.  |  Overall Experience 
Clasificación:
4.0

The facilities are very clean and well lit.

Fareed M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Natasha M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah M.  |  Overall Experience 
Clasificación:
5.0

We very much appreciated being able to keep our daughter and son-in-laws' possessions in our storage unit for an extra three days at no additional cost. Their purchase closed on Friday and we got them moved into their first home on Saturday. It was a lot of work, but immensely satisfying. We will continue to use your trucks and storage facilities in the future. Thank you. Nigel & Beth Gunding

Beth G.  |  Overall Experience 
Clasificación:
4.0

The elevator not working ...hey but sh!happens

ANTONIO D.  |  First Impressions 
Clasificación:
1.0

I wasn't planning to rent the storage pass the 28th. On the 29th I phoned them after receiving a late penalty email. The person on the phone said I still owed them money for the two lockers I rented I was told it was my fault I didn't tell them. At the end of the day I feel scammed because I wasn't protected enough not even with a warning not even a nText 491 dollars gone just like that

Greg I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Arshad Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAMEEL M.  |  First Impressions 
Clasificación:
5.0

Very good and fast attention to the public thank you very much 👍👍👍

Marcelo F.  |  First Impressions 
Clasificación:
4.0

The lady at the front desk was very very helpful.

joseph g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHEA L.  |  Overall Experience 
Clasificación:
5.0

Amazing team and made our move Amazing thanks to Melanie at the 8000 Lawson location

jenyne g.  |  Overall Experience 
Clasificación:
1.0

The worst experience I’ve ever had renting storage in 20+ years of doing so.

Alex O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fabricio P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MOSESKWEI A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAHP G.  |  Overall Experience 
Clasificación:
5.0

Wally (sp?) checked me in. He was most helpful, courteous and efficient.

Beth G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyubomyr K.  |  First Impressions 
Clasificación:
5.0

Excellent staff and very helpful for all your needs.

GERRYM C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cem Y.  |  First Impressions 
Clasificación:
5.0

Extremely clean. Facility looks brand new. Rented a van and small storage room. 1st month free rent! Free door lock! Staff was very friendly and helpful (even when I set off the alarm). Don't forget to enter alarm code when entering and exiting storage area! You can back up your van to the loading dock and they have dolly carts to use. They give you a map so you don't get lost...lol Load your junk and roll it over to your room. Boom...done!

Kevin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean Pierre N.  |  First Impressions 
Clasificación:
3.0

It was very frustrating that I was assigned the storage 2 times and both of them occupied already. I need to went back to the front desk from warehouse twice to correct this. I dont know how storage system was so inaccurate. On 3rd time I got a vacant storage till then I was totally exhausted with all stuff moving from one point to another. Poor storage status management!

Himanshu S.  |  First Impressions 
Clasificación:
3.0

Firs unit assigned was not the right size for me ( this is on me) so I requested a bigger unit when I went to review it it was not empty, so I got a third unit and the lock was missing. Trying to access after business hours ( Sunday 6 pm ) and the code does not work

Pablo L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ali R.  |  Overall Experience 
Clasificación:
5.0

Great focus on customer service.

MUNA S.  |  Overall Experience 
Clasificación:
5.0

Price was reasonable, convenient location, well lit & well maintened, supplies available, loading/unloading bays work for car& trucks, dollies available. & was able to get insurance & use my own lock. Cannot fault it at all.

Suzanne G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

erika.Ronald k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Subhi M.  |  Overall Experience 
Clasificación:
5.0

I have been a customer for the past few years and always had a great experience dealing with your staff. Great job!

Randy R.  |  First Impressions 
Clasificación: