Customer Reviews for U-Haul Moving & Storage at Milton Crossroads

8000 Lawson Rd   Milton, ON L9T5C4
(Steeles Ave and Lawson Rd Right across from the Wal-Mart and Canadian Tire)

(289) 350-1319

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(289) 350-1319

8000 Lawson Rd
Milton, ON L9T5C4
(Steeles Ave and Lawson Rd Right across from the Wal-Mart and Canadian Tire)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

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Clasificación:
1.0

El cliente no dejó un comentario.

Ibrahim M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayesh N.  |  Overall Experience 
Clasificación:
5.0

Nice place for ssfe storage

Suresh C.  |  Overall Experience 
Clasificación:
5.0

Staff and management were amazing

Rhonda M.  |  First Impressions 
Clasificación:
5.0

To many alarms but far better then I expected. Plenty of moving carts , lots of room. I would recommend to anyone

jerry p.  |  First Impressions 
Clasificación:
5.0

Thank you for all you helped me with.

Colin E.  |  Overall Experience 
Clasificación:
5.0

Thank you very much with your help Vanessa!

Tarek S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry D.  |  Overall Experience 
Clasificación:
5.0

The storage facility is very clean and easy to use. Th gentleman that I dealt with was very helpful and explained very well how the storage facility works and the access to the facility.

Angelo R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ante R.  |  Overall Experience 
Clasificación:
5.0

We had 2 storage units at this location. It was always maintained and clean when ever we had to visit. The staff was helpful when we needed something. I would recommend using this storage facility.

Adam M.  |  Overall Experience 
Clasificación:
5.0

Because of our need to relocate both our home & business, we have experienced a number of storage companies; Public Storage, U-Haul, Apple/Access & SmartStop. The last 3 had indoor climate controlled units. Apple/Access were just not clean. U-Haul was far better, but did not have the size required (10x30) when we need to rent. SmartStop was the best. Your bay doors are the best. The lights really aid to the safety and provide excellent information regarding when to enter or leave. The facilities at Lawson & those of SmartStop are superior because they were built for that specific need. Apple/Access have adapted warehouses to meet their needs; which in my opinion, just did not work as well as yours. Miss Vanessa, the manager, was very helpful and was always smiling.

David G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

stephan H.  |  First Impressions 
Clasificación:
5.0

Very clean, well lit up, secured safe storage facility.

Dan G.  |  Overall Experience 
Clasificación:
5.0

The Team in Milton were always friendly and professional and willing to assist at every opportunity.

Stephanie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

julie p.  |  Online Move In 
Clasificación:
4.0

This is a clean and well lit facility close to everything.

Kenneth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KWAKU A.  |  Overall Experience 
Clasificación:
5.0

U-Haul storage en Milton cross roads is amazing! I was there for over a year and never had any issues. Always clean and well taken care of, and plenty of bays to move in and out. Vanessa, the general manager, is incredible! She does her job thoroughly and professionally, always displaying a high level of empathy and compassion, and willing to go above and beyond to ensure customer satisfaction. I highly recommend this particular location for a of your storage needs!!!

Anne D.  |  Overall Experience 
Clasificación:
5.0

Thank you for the friendly and thorough customer service while I had trouble with my credit card!

emmanuel p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tianxiang L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tianxiang L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arasu K.  |  Overall Experience 
Clasificación:
5.0

Really liked their professionalism. Very courteous, excellent staff. To me the best storage in Milton

sONIA T.  |  Overall Experience 
Clasificación:
5.0

All I can say is thank you for keeping me informed on my monthly charges and the experience was most welcomed

laura w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Branko A.  |  Overall Experience 
Clasificación:
4.0

only complaint is that the units are picked by the system and I could not get a unit closer to my other two units

ANDREA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY B.  |  Overall Experience 
Clasificación:
5.0

Walter was great! Although hey.... there is a rodent trap in my unit... is this supposed to be there? Thanks, Jason

Jason D.  |  First Impressions 
Clasificación:
5.0

U-Haul storage was the best storage facility I have used. Well lit, secured and safe, clean, and reliable. From now on I'm using U-Haul for all my storage needs.

Dan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINALDB S.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service for the Milton Ontario location. Beyond my expectations during this challenging Covid year, I appreciated everyone's support. Merry Christmas to all!  Viera

viera p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

helder s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D.  |  Overall Experience 
Clasificación:
5.0

Wonderful Place. I am 100% Satisfied with the services I got and strongly recommend the business.

Sajid C.  |  Overall Experience 
Clasificación:
1.0

booked online, then did same thing in the office, all my requirements wasn't met. i believe i was overly charged, and i made nothing less then 3 calls before i went in person. and what i was told in person was different from what i was told when i called. not looking forward to using U-Haul. Services in the future.

Ayokami E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

judy i.  |  First Impressions 
Clasificación:
5.0

I was really impressed with how clean and well kept this building was. The line at the desk was never long and the staff were friendly and we never had to wait for a spot at the loading docks.

Shannon B.  |  Overall Experience 
Clasificación:
4.0

Just wondering why none of your staff wear masks?? The attendant that was signing us in to rent a truck and storage, coughed a couple of times into his hand and passed me some paperwork. (Not that I think he was sick but in today's world...not appropriate.)

stephen a.  |  First Impressions 
Clasificación:
2.0

The text message that was sent did not tell me to enter the code at two different locations. The phone help didn't know that either. Uhaul phone help was wonderful but after 2 hours and then trying to contact Milton staff I still couldn't enter. We were charged for the first month even though we had a one way rental.

BRIAND M.  |  Online Move In 
Clasificación:
4.0

4 stars because there is no way to contact the location directly t make any changes. the call to customer service is a long wait.

Jayesh N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Saravana Kumar R.  |  Overall Experience 
Clasificación:
5.0

Vanessa and Zack went above and beyond our expectations for Uhaul service. They were both, patient, friendly and accommodating. We had to unload our uboxes into a storage unit and all of the staff we encountered along the way were very helpful as well. Our experience with Uhaul Milton was a welcome change to the poor customer service and experience we had to deal with from the se marine drive location in Vancouver. Our experience with Uhaul Milton Lawson Rd location really restored our faith in Uhaul and we look forward to using your services again when we move out of our unit in the bee year.

Lisa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cyrille T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed K.  |  Overall Experience 
Clasificación:
1.0

My experience at This particular location was disgraceful. I have booked a size 20 truck 2 weeks prior only to get there on the day and was offered a size 10 truck. Naturally I was angry but what got me really upset was the guy at the front desk. He could not even apologize, instead he told me to go call 1800 Uhaul and register my displeasure with them or not take the size 10 at all. I was shocked at his response, he was very rude. Another lady came out and appears to be the manager, she said she didn't like my tone and decided to cancel the size 10 truck too anyway. She said she Uhaul does not rent to my type anyway. I was left with no truck that day and my whole day was ruined. I am a black man, and I genuinely believe I had my first direct racial abuse that day. Otherwise, what does she mean by "Uhaul does not rent to my type anyway". It was disgraceful. If my size 20 truck wasn't available, I understand these things happens and I expect the customer service person to apologize, atleast show a bit of empathy. His words were "dude we only have a size 10, take it or contact uhaul" . I could go on, it was disgraceful.

Sakiru B.  |  Overall Experience 
Clasificación:
5.0

only comment that I have is, I was still in the facility after 10 pm, and it would not allow me to log out of my visit. Please make sure my access is allowed on my next visit.

ANDREA F.  |  First Impressions 
Clasificación:
5.0

Waiting in line for over half an hour and couldn’t reach them on the phone at all

Jonathan p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joanna l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gurmail K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

millicent l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Parul B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

keesha l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

colin b.  |  Overall Experience 
Clasificación:
5.0

Excellent facility and very professional quality service.

john j.  |  Overall Experience 
Clasificación:
5.0

ROY MADE RENTING EASY AND CONVENIENT. HE WAS ABLE TO ANSWER QUESTIONS AND TAKE CARE OF EVERYTHING WE NEEDED. PLEASANT EXPERIECE

william m.  |  Overall Experience 
Clasificación:
5.0

Amazing staff and facility

Saravana Kumar R.  |  First Impressions 
Clasificación:
4.0

only the return of the truck procedure was a bit difficult. When we returned the man at the return area just told us to leave the truck and go. When i went online i found out we had to take photos and enter info so we had to go back. Storage area was great.

Chantelle P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine P.  |  First Impressions 
Clasificación:
3.0

I did an online rental(without going to the physical store) and the unit allotted was pretty much in the other corner of the entry point/elevator. I do notice that most units this size are empty as I walk to my unit. And the unit was not locked with a tag that could be broken as per the email. Rather it was locked. So I had to go all the way back to loading area, drive to the front office and then do it all over again. The unit and facility is pretty clean and the next visits were smooth. Still not so happy with the 'faraway' unit with so many empty units in between.

Anandh Arjunan G.  |  Online Move In 
Clasificación:
5.0

Great prices compared to similar units in Milton. Friendly staff. Extremely clean. Would highly recommend to anyone in the Milton area. Mike Prong

mike p.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Jennifer S.  |  Online Move In 
Clasificación:
4.0

Wait times to meet staff for anything is pretty much 10-15 mins everytime.

Anandh Arjunan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Branko A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nigel g.  |  Overall Experience 
Clasificación:
5.0

Vanessa was terrific... professional and excellent attitude.

dean M.  |  First Impressions 
Clasificación:
5.0

Milton location on Lawson Rd provided me with EXCELLENT customer service. The staff were friendly and knowledgeable. One suggestion to maybe have another person on the shift to ensure the phone calls are answered and not required to be put on hold all the time. It appears this a busy location and another body would be required on a shift. Nonetheless I would certainly use them again.

DEBORAH F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YIU-HUNG W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YIU-HUNG W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

YIU-HUNG W.  |  First Impressions 
Clasificación:
5.0

Many thanks to Vanessa and her crew

Ayokunle A.  |  First Impressions 
Clasificación:
5.0

One issue we have had to do with the service elevator. The door closes way too fast, and the floor of the elevator, when stopped at a floor, rarely lines up with the floor of the level. This results in (1) difficulty in even getting into the elevator, and (2) a challenge getting the dollies/carts up and over the lip of the elevator. Also, the carts would be better if they had brakes on them, so as to not roll away when loading or unloading. Finally, the loading dock does not line up with the back hatch of the trucks (we were using one of your trucks), resulting in either a hazard getting in and out of the truck, or having to leave the truck well away from the dock, in order to have to fully extend the ramp. Gracias.

Elizabeth S.  |  Overall Experience 
Clasificación:
5.0

Highly recommend !

Gary G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Loyalty L.  |  Overall Experience 
Clasificación:
5.0

Staff are always courteous and polite. Very clean , organized location.

BRIANS R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steve d.  |  Overall Experience 
Clasificación:
5.0

Staff at this location are always polite, efficient, and professional.

soomy b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

suzy D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ayesha J.  |  Overall Experience 
Clasificación:
5.0

All the staff are great in customer service.

Gary G.  |  First Impressions 
Clasificación:
5.0

The free month saved me when my furniture wouldn't fit in my new place. Staff was helpful.

Joanne H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

troy m.  |  Overall Experience 
Clasificación:
2.0

Incompetent billing, insulting to charge me, I think it's all paid and then I receive an email saying I owe $20 and if I don't pay within a week it'll be sent to collections. You did the same thing to me 5 years ago. VERY INSULTING! AND DYSFUNCTIONAL!

David M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Great M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hina M.  |  Overall Experience 
Clasificación:
5.0

Really nice staff, just darling, very pleasant and patient and accomodating. One young lady in particular has been extremely helpful to me. I believe her name is Taylor and she deserves a big thank you and a shout-out. The facilities are cleaner than some hotels I've been in!! Very happy with the location, service and, well, everything actually. :-)

Laurie E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne L.  |  Overall Experience 
Clasificación:
5.0

Gracias

GILMORE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justina D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanja P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Ali A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ihtisham h.  |  First Impressions 
Clasificación:
5.0

Everyone was so nice and so patient. (Even with the screaming customer beside me)

Joyce F.  |  First Impressions 
Clasificación:
2.0

I had a rat droppings all over my sofa when I moved plus they got into mattresses. I will never rent storage again.

Raj M.  |  Overall Experience 
Clasificación:
5.0

Very happy to have been made aware of this / all U-Haul self-storage facilities. I've used others on and offf over the years, none have been this clean & easily accessible

Laurie E.  |  First Impressions 
Clasificación:
5.0

Thank you very much for your help and support in my process in moving.

Brian S.  |  Overall Experience 
Clasificación:
4.0

The storage facility was lovely and wonderful, however I would never rent a moving truck from them, ever. I reserved a 20 foot truck five weeks prior to my move, and was told 40 hours prior to the move, that there was only a 17 foot available, and I was not allowed to get a trailer (apparently they are not to leave the GTA.) Nothing like finding out two days before your move you will not be able to fit all of your personal effects. Storage unit was great.( after calling the destination Uhaul drop off - who could not understand why I wasn't given what I'd booked- they called the Milton location and then a 20 footer showed up just in time. Huzzah. Overall the Truck rental at this location was a disaster.)

nina l.  |  Overall Experience 
Clasificación:
5.0

It was the perfect solution to our storage needs. The facility was always clean. I appreciate the sharing space - to leave &/or take any wanted household items. The staff were very knowledgeable and helpful.

kim s.  |  Overall Experience 
Clasificación:
5.0

Wry good overall service

Jason R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B.  |  Overall Experience 
Clasificación:
5.0

Very clean facility, staff were always very helpful!

Dale N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Fernando A.  |  Overall Experience 
Clasificación:
5.0

honestly, from the beginning the staff made my locker rental and truck and trailer rental easy. they absolutely went above and beyond! I was recommend this location to everyone!

Jennifer I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Reginald A.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and willing to go the extra mile to help you out.

Jason R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

pawel n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

zoltrin t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sayed B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mide S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R.  |  Overall Experience 
Clasificación:
5.0

The storage kept my vintage car clean, dry and had a plug outlet. I would not hesitate in storing anything in the storage facility.

Raymond D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

stacey h.  |  First Impressions 
Clasificación:
5.0

It was clean and lit as hospital, safe and secure as bank, excellent staff,

zubair a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross J.  |  Overall Experience 
Clasificación:
2.0

Think smarter not harder, make it easier n fast got customers, your computer systems don't work properly. Brian 5195773021

Brian S.  |  First Impressions 
Clasificación:
1.0

milton location staff is extremely rude and unprofessional!!!! never going back again !!

Zouhaib R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GERGES G.  |  Overall Experience 
Clasificación:
5.0

Great support from all staff, in making changes to my services as well as continuous portable storage care. Thank you all. I always appreciated your help at this critical time of my life..your busy location in Milton will always be recommended. Viera

Viera P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

osama a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E.  |  First Impressions 
Clasificación:
4.0

Milton facility was clean. However the alarms in the storage area were not responding to pass codes, one of the loading / unloading area shutters for small vans was broken. Other than that all OK

saurabh D.  |  First Impressions 
Clasificación:
4.0

I had a couple of troubles with the booking this time. My booked truck was boot available at the time of pick up which cause a huge delay in my moving plans.

Luciano B.  |  Overall Experience 
Clasificación:
5.0

Attentive reps at the counter, took time to explain

Mide S.  |  First Impressions 
Clasificación:
5.0

Very clean and safe.

IAN P.  |  Overall Experience 
Clasificación:
5.0

I would not hesitate to use this facility again. I have recommended it to friends.

Donna F.  |  Overall Experience 
Clasificación:
5.0

Quick and courteous.

Fabrizio C.  |  First Impressions 
Clasificación:
5.0

This was my first experience in using a storage facility and I would highly recommend U Haul Storage. The staff was amazing. My facility was in Milton

Susan N.  |  Overall Experience 
Clasificación:
5.0

All of the interactions were friendly and professional. They explained everything about the storage lockers to the best way to put on the lock. Wish other customers were as helpful.

Nikki C.  |  Overall Experience 
Clasificación:
5.0

I am very satisfied

Rafael P.  |  Overall Experience 
Clasificación:
5.0

The storage for my sports car was clean, warm with electricity to plug my car in. It doesn't get any better than that. As well the price per month was more than fair. I have access when I want .

Raymond D.  |  First Impressions 
Clasificación:
5.0

Very helpful friendly and knowledgeable..

RODNEY B.  |  Overall Experience 
Clasificación:
5.0

Great facility, great service.

nelson d.  |  Overall Experience 
Clasificación:
5.0

Perfect customer service where we were treated with respect. The salesperson explained everything to us and even went with us to show us how to access the storage area. Very satisfied customer

KEITH M.  |  First Impressions 
Clasificación:
1.0

The Truck I was given didn't had any sun protection shade , I travelled from Ottawa to Toronto and the sunlight was directly coming in my eyes and I was scared of getting into accident. Please addres

danish m.  |  First Impressions 
Clasificación:
4.0

111

Alexander L.  |  Overall Experience 
Clasificación:
5.0

Gentlemen that helped me was very friendly and polite.

Aldo R.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Caroline G.  |  Overall Experience 
Clasificación:
5.0

If needed I would use them again

gerry l.  |  Overall Experience 
Clasificación:
5.0

Thank you for your wonderful work.

wagdi s.  |  Overall Experience 
Clasificación:
5.0

Clean and friendly service!

kim r.  |  First Impressions 
Clasificación:
5.0

Staff at 8000 Lawson road Milton Ontario were so helpful. Uhaul Equipment are designed to make move less stressful and process is so smooth as well as seamless.

ARAVIND D.  |  Overall Experience 
Clasificación:
5.0

Excellent service, clean facilities, easy to access

rajesh b.  |  Overall Experience 
Clasificación:
4.0

Staff are very helpful, however, more staff are required on the front desk as the wait for assistance can be very long.

David G.  |  Overall Experience 
Clasificación:
5.0

Thanks Me. Waleed fror tge great service

morad a.  |  First Impressions 
Clasificación:
5.0

First time I used storage facility , & I am very happy to find one in my neighbourhood , I tried with other companies who sent flyers in my mail box , they were either overcharging or unsuitable

Mohammad I.  |  First Impressions 
Clasificación:
5.0

Miranda oversaw my truck return night and was most courteous and helpful. But then she's trained by the best, her boss Vanessa! Thank you both again for your wonderful support and service. Glenn

glenn p.  |  Overall Experience 
Clasificación:
5.0

Nothing to add.

Donald D.  |  First Impressions 
Clasificación:
5.0

I found this to be a very slick operation Just the driving into The unloading bay. Not having to worry about rain, having dollies at my disposal was so handy

ELIZABETH S.  |  Overall Experience 
Clasificación:
5.0

The service that I received was excellent. The woman who handled my inquiries about storage units was very pleasant, helpful and knowledgeable. It's the 2nd time I've used these U-haul services.

kim s.  |  First Impressions 
Clasificación:
5.0

Then front desk staff member was extremely helpful and kind. Gracias.

Natalie V.  |  Overall Experience 
Clasificación:
4.0

We rented 2 storage units at the Crossroads location. Front end staff were friendly and helpful. Only issue was lack of staff resulting in long customer lineup. Our 26' truck was old but worked fine.

Andrew R.  |  Overall Experience 
Clasificación:
5.0

Very clean, helpful staff and convienent

matthew c.  |  Overall Experience 
Clasificación:
5.0

The facilities were excellent. The Milton staff deserve high commendation for their pleasant demeanour and their willingness to help. They are experts in top-tier customer service.

Steve P.  |  Overall Experience 
Clasificación:
5.0

This is a very big U-Haul office. I had a very wonderful experience. Staff are very friendly, helpful and professional. They go the extra mile to help customers. The manager Vanessa is very nice.

olu i.  |  First Impressions 
Clasificación:
5.0

I normally do not take the time to fill out customer surveys... but I could not pass this one by. The young lady at your front desk made my experience incredible. Upbeat, professional, informative!

Curtis B.  |  First Impressions 
Clasificación:
5.0

We were very pleased with everything at this facility. We would certainly recommend your services.

nicholas r.  |  Overall Experience 
Clasificación:
3.0

Too long to process the service , employees at this location need more training for how to use the computer. Even the guy copied my name from my driving license wrong 樂樂

nASHAT w.  |  First Impressions 
Clasificación:
5.0

Great location!!! 5 star in all areas!

Arthur S.  |  Overall Experience 
Clasificación:
5.0

The entire team at this uhaul location is the best compared to any other in the GTA. Keep it up!

Ajay L.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff!

Daniela C.  |  Overall Experience 
Clasificación:
5.0

It’s really clean and friendly place Recommend and recommend

Jung Jae K.  |  Overall Experience 
Clasificación:
2.0

Was given a storage locker at the complete opposite side of elevator, even when there were plenty available really closeby that I noticed after. Woman at counter seemed annoyed to be working there.

Gurinder M.  |  First Impressions 
Clasificación:
5.0

Milton location is awesome!! Maybe they are new, or this is the standard for Uhaul. Loved it!! Only suggestion I have is extending hours on weekdays by 2~3 hours for people with day jobs.

Tejinder S.  |  Overall Experience 
Clasificación:
4.0

Great service, great facility

Joseph M.  |  First Impressions 
Clasificación:
3.0

no comments

javed n.  |  First Impressions 
Clasificación:
5.0

GREAT SERVICE

andrew r.  |  First Impressions 
Clasificación:
3.0

Move out was ok but other services are not good at all at this facility

Benoit L.  |  Overall Experience 
Clasificación:
5.0

The girl that helped me was very helpful

ELIZABETH S.  |  First Impressions 
Clasificación:
5.0

.

Aihsan Q.  |  Overall Experience 
Clasificación:
5.0

The only way it could have been better is if you had waved a magic wand to load and unload the truck for us. :)

Andrea M.  |  First Impressions 
Clasificación:
5.0

I was not aware that I HAD to buy a lock from Uhaul. So I had to pay 13.50 for a lock

Dana S.  |  Overall Experience 
Clasificación:
5.0

Very kind and helpful and awesome service!! Thank you so much!!

Jung Jae K.  |  First Impressions 
Clasificación:
5.0

Convenient and easy

LESLEY L.  |  Overall Experience 
Clasificación:
5.0

Great customer service and very clean facility. Will go back next year for my storage needs.

Jody T.  |  Overall Experience 
Clasificación:
4.0

Everything about the truck rental and subsequent unit move-in was excellent. The facility is great. The process checking in/out at the front desk was a bit slow... maybe due to long weekend.

mark h.  |  First Impressions 
Clasificación:
5.0

Well organized easy to accces

pablo c.  |  First Impressions 
Clasificación:
5.0

Quick check in and out. Very helpful and friendly staff. Would certainly recommend and use them again

LESLEY L.  |  First Impressions 
Clasificación:
5.0

Very organized, efficient, polite, respectful staff. Prices are a bit high, but worth it. The folks in Milton at 8000 Lawson were especially kind.

Valerie C.  |  First Impressions 
Clasificación:
3.0

Clean facility. Manager very friendly. Initial customer service rep was disagreeable and rude. Lots of confusion and delay around my reservation. Delay with computer system. Location easily accessed

Tiffany R.  |  Overall Experience 
Clasificación:
5.0

Only issue is the wait times. Its no ones fault, the staff do their very best. It just takes time to gather all the info. But maybe make it easier by having a number system and a place to sit?

Philip M.  |  Overall Experience 
Clasificación:
5.0

The storage unit is clean and easily accessible

rajesh b.  |  First Impressions 
Clasificación:
4.0

I like this place

tehmina g.  |  Overall Experience 
Clasificación:
4.0

Good experience

ahmed a.  |  Overall Experience 
Clasificación:
5.0

Polite and efficient.

matthew c.  |  First Impressions 
Clasificación:
1.0

You guy s told me it's on ground floor but when I went there they give to me 2 th floor. And to far from lift. Evan there was so many empty near and both floors So I pay $200 extra to my helpers

jaspal d.  |  First Impressions 
Clasificación:
4.0

Nice set up.

EVERETT C.  |  First Impressions 
Clasificación:
5.0

I’ve had other storage unit and this one by far was the best for the price!

andrew W.  |  Overall Experience 
Clasificación:
5.0

I would definitely recommend this location! Staff was helpful and friendly. The storage facilities were clean and bright.

Matthew M.  |  Overall Experience 
Clasificación:
5.0

Your facility seems well organized from the docking bays to the free trollies to the great lighting. It was my first time using a U-Haul Storage Facility and I am thoroughly impressed.

Beth G.  |  First Impressions 
Clasificación:
4.0

I cannot comment on the facility as I was never there, but the system will not let me leave them blank. The staff were great and the driver was very professional. U-box's were clean and secure.

Michael P.  |  Overall Experience 
Clasificación:
4.0

Had some issues with scheduling - your office staff would tell me one thing and then the driver would tell me something different.

Steven P.  |  Overall Experience 
Clasificación:
5.0

Awesome facility with a very well lit and accessible loading dock. Lots of material handling cars available as well.

Victor N.  |  Overall Experience 
Clasificación:
5.0

Thanks for going beyond the call of duty to help me

Theodore B.  |  First Impressions 
Clasificación:
5.0

Very good facility and Iwould use it again if required.

BRUCE C.  |  Overall Experience 
Clasificación:
5.0

Thank you for an excellent service!

Braulio D.  |  Overall Experience 
Clasificación:
5.0

I didn't visit this facility in person, but I had a very positive experience with the delivery and removal of a U-Box. The staff were very accommodating, having removed the box on an earlier date.

CELESTE B.  |  Overall Experience 
Clasificación:
1.0

I went through call after call, transfer after transfer, i was hung up on, told I would get calls that never came. Just go find out simple answers you are the worst. Never using you again.

tyler m.  |  Overall Experience 
Clasificación:
5.0

I liked service, staff, facilities. Can't be better. Thank you

Aidas B.  |  Overall Experience 
Clasificación:
5.0

Excellent Service - Professional and Safety Conscious - Totally Recommend - Thank You - A++ Douglas

DOUGLAS H. | Reservación
Clasificación:
5.0

Good choice for storing items. The facility was great and the pricing was good. Would use again.

GUY l.  |  Overall Experience 
Clasificación:
4.0

all good

Umar A.  |  Overall Experience 
Clasificación:
5.0

Excellent facility, very clean and safe. Would recommend to anyone in need of storage.

emily f.  |  Overall Experience 
Clasificación:
3.0

Your survey does not give me an option for a correct answer as I did not visit the storage facility however I was billed a few surprise bills which I am not happy about and I would like to discuss

Janice Z.  |  Overall Experience 
Clasificación:
5.0

One of the cleanest, secured and covered storage facility that I have been to. It is nicely built and can be accessed all year round. Helpful and friendly staff ready to serve you with a smile.

usman m. | Reservación
Clasificación:
4.0

I had precalled for access, however, I had to wait twenty mins for access so calling was pointless. A very busy depot with a long line up. I'll use you again.

Chris G.  |  Overall Experience 
Clasificación:
3.0

Staff was excellent but not enough of them. I waited 45 minutes and I had an appointment.

Amanda S.  |  Overall Experience 
Clasificación:
4.0

Location is very clean and easy to move round. The alarm is very distracting and always going off.

Marcel S. | Reservación
Clasificación:
2.0

On Wed, Sept. 26 I asked that my U-box be on a trailer and ready for pick-up by 4pm on Fri. Sept. 28. I was assured it would be ready. On Fri. it was not ready by 4; had to wait until after 6.

collin s.  |  Overall Experience 
Clasificación:
2.0

Extremely inconvenient storage access hours. Misleading website. Rude customer service. Many times doors were not open hours after the open time and I had to ask. Got charged an extra month after left

Silvie H.  |  Overall Experience 
Clasificación:
5.0

simple and easy

teodor V. | Reservación
Clasificación:
4.0

The store manager was very helpful

Ahmed A.  |  Overall Experience 
Clasificación:
1.0

Customer service was very poor

diego i.  |  Overall Experience 
Clasificación:
5.0

very nice service,will use again

liane s.  |  Overall Experience 
Clasificación:
3.0

Customer service very poor as booking equipment on reserve not there when u arrive for p/u CS should have instance access on what and where equipment is located not a quessing game.

laura m.  |  Overall Experience 
Clasificación:
2.0

Not 24 hour access as advertised. Could only access thru the warehouse which was closed half the time I visited. Office didn't seem to care or were uninformed. Reliability is important to me.

Armand M.  |  Overall Experience 
Clasificación:
4.0

You should watch your stuff even it is %100 secure. I just put my locks with the keys on the floor to organize my furniture in the truck, somebody took both ! just in 15 min. ...

Nima G.  |  Overall Experience 
Clasificación:
5.0

Super convenient and the staff were friendly and efficient.

Beth T.  |  Overall Experience 
Clasificación:
1.0

Arrived at 5:45pm ;huge line-up to get storage unit; full truck/movers. No unit until 6:45pm could not unload.Had to leave the truck overnight. unloaded next day/ no movers. charged 2dbl for truck

Kevin H. | Reservación
Clasificación:
3.0

The service you offer is good but your customer service at the front desk are poor. On a busy saturday you only has one person to help..to was really bad

Maria E. | Reservación
Clasificación:
5.0

They were super facilitating and gave me some extra time with the truck when I wasn’t finished unloading.

Adam B. | Reservación
Clasificación:
4.0

Today was a stress free process. I recently had Serious issues with my 4 UBOXES one of which was severely mishandled being Shipped across Canada. The Young Lady today was Helpful & Courteous! ¡Gracias!

Julia d. | Reservación
Clasificación:
5.0

Access to storage facilities after 1900h would be useful.

colleen c.  |  Overall Experience 
Clasificación:
2.0

Leo me switched me to customer service , than I would be on the phone for 1 more hour ! Your phone service is terrible..

leon s.  |  Overall Experience 
Clasificación:
2.0

Scheduling my pick up/drop off was very challenging. No communication. No follow up when I called about a schedule Pick up missed and I was never informed about why and when they were rescheduling

sarah c.  |  Overall Experience 
Clasificación:
1.0

I got a quote to het Uhaul deliver my U-box to my home on a specific date. They did not do that. They refused to give my belongings to the subcontractor that I needed to hire...(more that cant fit)

Sara M.  |  Overall Experience 
Clasificación:
1.0

PRE-BOOKED my U-Box for p/u time 48 hrs in advance. Showed up & waited 2 hours to find box & put on trailer despite not busy. Staff poorly trained, disorganized, indifferent. 2nd time issue at Milton.

dave w.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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