Customer Reviews for U-Haul Moving & Storage at Memorial Dr

3,688 comentarios

1010 S Memorial Dr   Tulsa, OK 74112
(11th & Memorial Dr)

(918) 836-0116

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(918) 836-0116

1010 S Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Troy S. 
Rating:
5.0

Friendly professional service

roxie A. 
Rating:
1.0

This location cheats and steals from people... Save yourself all the issues and RENT FROM THE APP

desitry P. 
Rating:
4.0

Great customer service, even when dealing with difficult customers.

Jolie G. 
Rating:
5.0

Just keep it up!!

MARIO A. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
4.0

Customer did not leave a comment.

Joycelyn G. 
Rating:
5.0

Customer did not leave a comment.

LORNA F. 
Rating:
4.0

Keep providing good service

Garlen T. 
Rating:
5.0

The staff here we're amazing! So friendly and helpful and very good at their jobs!!

Tatiana L. 
Rating:
5.0

Customer did not leave a comment.

Jasmine R. 
Rating:
5.0

The people at this location were so helpful and kind.

Tatiana L. 
Rating:
5.0

Sarah and the other girl were very helpful, knowledgeable, and friendly. Really couldn't have asked for a better experience.

Eric B.  |  First Impressions 
Rating:
5.0

Sarah at this location was so great! Very friendly and professional. We were stressed and she was fun and made us comfortable. What a great representation of Uhaul! You guys need more people like Sarah. Actually, the world needs more people like her. She was a real light on a dark day for us. Thank you, Sarah!

Eric B. 
Rating:
5.0

Great customer service from the entire team.

Granville H. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Audrey W. 
Rating:
5.0

The experience was amazing! The staff was knowledgeable and answered all my questions! 10/10 impressed!

Courtney T. 
Rating:
5.0

It was an excellent help from Mr. Edy and the girl on the desk with my lights issue.

NELSON A. 
Rating:
5.0

Customer did not leave a comment.

Nanesha S. 
Rating:
5.0

Friendly and fast service was very helpful in processing both of my returns.

Bryana E. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

This location is the best.

Rashawn J. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M.  |  First Impressions 
Rating:
1.0

Had electric issues with our 15' truck. Had to buy fuses and replace them. We didn't even get to make it to our destination Dayton, TX picked up in Tulsa and dropped off in Oklahoma City

Carrie A. 
Rating:
5.0

Customer did not leave a comment.

Coleta W. 
Rating:
5.0

i can't think of anything. you provided a good service, and experience.

charles S. 
Rating:
4.0

Uhaul customer service was helpful in extending my turn-in time 5 hrs. What they didn't tell me at the time was, there was a $26 charge for extending the turn-in time. I found out through a good source that Uhaul loves to keep silent charges un-said to make more profit. This is NOT a good business practice to insure fair customer relations. For what it is worth. Just inform upcharges when asked of services.

CLIFFORD K. 
Rating:
5.0

I have chosen to continue to visit the 11th and memorial store, solely for the respect and service I get from sarah, no matter how busy she may be she continually serves every single person with the same compassion and respect. That goes along way in this world, do what you must to keep more Sarah's on staff!

Zane S. 
Rating:
5.0

Overall, it was a great experience. The process was streamlined and convenient. The ONLY variance was quickly and easily rectified and did not negatively influence my overall experience. The above-referenced variance was a non-working gate access code contained in the move-in documents. I suspect it may simply have been that the access code was not yet entered for the unit in the access management platform, as I arrived about 30 minutes after renting online. Despite being a Sunday afternoon, an employee was readily available on-site and remedied the issue quickly. Everything else was great!

Nicole S.  |  Online Move In 
Rating:
5.0

Just be yourself!!!!!!!

Lasayan H. 
Rating:
5.0

The crew is awesome at 10th and Memorial, Tulsa Oklahoma.

Helen L. 
Rating:
5.0

Employees are very helpful and good customer service..... They run this place with great customer relations. Very organized operation.

dwahanna M. 
Rating:
5.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

The only complaint I have is with it being Saturday there was only 1 worker for the whole inside. He was doing a great job trying to help 2 people at once I was in line about 30 mins before he was able to help me

LADONNA K. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

Rodrick W.  |  First Impressions 
Rating:
5.0

Pleasant staff to work with

CAROL W. 
Rating:
5.0

Sarah and the manager went ABOVE and BEYOND to make my experience a great one!! Wonderful customer service!!!

Joan C. 
Rating:
5.0

Customer did not leave a comment.

Terry K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cleveland D. 
Rating:
5.0

The entire staff was friendly and accommodating

LONNY S.  |  First Impressions 
Rating:
5.0

I used three different locations during my move and you guys were outstanding! All of you went above and beyond to help my situation! Thank You!

jason s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jace O. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Everything went great easy process to rent trailer at a great price.

Juan A. 
Rating:
1.0

Quit robbing people out of they money charging to much on mileage and we didn't barely go nowhere

Sherman W. 
Rating:
5.0

Mr Eddie is very knowledgeable about your products and goes above and beyond in being helpful to me every time I have been there!

MARK N. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

The store manager went above and beyond. Going across town to get my hitch while I waited. The installer was super friendly and did a super job. I couldn't be happier.

Peter H. 
Rating:
4.0

Customer did not leave a comment.

Billy T. 
Rating:
5.0

The front door at this location is very very hard to find. Both times I was there I had to access the inside via the Service entrance. May need to put up a sign ☢️ on where the front door is 

Kelly P. 
Rating:
5.0

Great staff!

Jody M. 
Rating:
5.0

The staff was amazing would highly recommend this location!

Michael S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry K.  |  First Impressions 
Rating:
4.0

Please contact me regarding the booking, I feel I was incorrectly charged

Ryan K. 
Rating:
5.0

Professional and courteous

tim J. 
Rating:
5.0

The staff was very friendly.

karen g.  |  Overall Experience 
Rating:
2.0

Charged me for 2 gallons of gas when I returned the truck with more gas in it than I picked it up at..

Zane S. 
Rating:
5.0

Everything was easy, real easy!

JESSE B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Customer did not leave a comment.

Joanne O. 
Rating:
5.0

The manager at this store is hands down the best customer service oriented manager I've ever met. Very knowledgeable of her surroundings and answer everyone of my questions. I believe her name was Keri. She is definitely an asset to your company. I am very pleased and satisfied. Ty

JOEL W.  |  Overall Experience 
Rating:
5.0

The inside of the truck had some kind of smelly fragrance which I found very annoying and the inside of the back was smelly too.

Mindi H. 
Rating:
5.0

Great

Anna C. 
Rating:
3.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Very helpful customer service. Answered our questions, very pleasant

Jeremy J. 
Rating:
5.0

Customer did not leave a comment.

Twyla T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario G. 
Rating:
5.0

Everything was great except truck reeked of cigarettes smoke. Very uncomfortable and gave me a headache

Mary F. 
Rating:
5.0

Customer did not leave a comment.

jerry A. 
Rating:
5.0

Customer did not leave a comment.

summer c.  |  Overall Experience 
Rating:
3.0

Make sure the back of the truck does not smell like a dead rat.

Lavon H. 
Rating:
5.0

Customer did not leave a comment.

GILBERTO S. 
Rating:
5.0

Kari was very professional, kind, and patient with me. She always made sure I knew my payment was coming up. Thank you Kari for being so very understanding and helpful.

Salise C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
3.0

I didn't really enjoy my travel the truck jerked several times while traveling snatching me forward and backward. I smelled a strange smell at times but I could not detect from what area of vehicle the smell stem from exactly vs. Outside environment smell or other vehicles on highway such as 18 wheelers and or trucks of other kinds. The oil gage indicated oil was present according to the needle but there was a note that came up on dash board after miles of driving that indicates 0% oil at the same time. So that was confusing I don't know which was correct. I think I should be discounted and or refunded due to you releasing a truck that seriously need inspection and was unsafe to be on the road. The ride was suppose to be smooth and it was not enjoyable.

phillis C. 
Rating:
1.0

Customer did not leave a comment.

ARLENY W. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
1.0

Y'all said I went over millage and didn't give me my money back wen I had it for 2 days and brought it back early.

Maenisha B. 
Rating:
5.0

Customer did not leave a comment.

brandon C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

larhonda H. 
Rating:
5.0

Excellent customer service 😊 keep up the amazing work!.

Leayle M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie F. 
Rating:
5.0

Customer did not leave a comment.

Joyce P. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Employees they was awesome they was nice they was helpful they were actually good people I always feel at home with U-Haul check your computers I always come to U-Haul thank you so much and I'll be there again next month sometime have a great day

Kimberly C. 
Rating:
5.0

Customer did not leave a comment.

LaTisha P. 
Rating:
4.0

Customer did not leave a comment.

Mike W. 
Rating:
3.0

Customer did not leave a comment.

Charmae V. 
Rating:
5.0

Everything was great and went as was expected great location good people excellent equipment

Thomas W. 
Rating:
3.0

Customer did not leave a comment.

Morgan H. 
Rating:
5.0

Kari was super helpful and she made the process so simple!

Maylien D. 
Rating:
5.0

Customer did not leave a comment.

Ofelia S. 
Rating:
5.0

The size I reserved was not available when I arrived. So they gave me a larger one which cost me more gas money. I could have rented that larger size at a location closer to my storage unit. So I'm disappointed in that because it cost me more time and more money. With that said I am still grateful you had a truck available.

Angela L. 
Rating:
4.0

The location was clean, but not inviting. On my first visit, to return a car dolly, I stood at the counter while the staff member talked on the phone for ten minutes. On my second visit, to return the truck, I waited outside for 10 minutes before I staff member showed up to check in truck. It is not just this location, given the decline in service and price gouging, I would not recommend Uhaul to anyone. I used Uhaul for my last 5 moves. After this most recent experience, I will not pay thousands of dollars again for poor service. It is obvious how much the executives invest in the customer facing staff.

Isaac K. 
Rating:
5.0

Great service great staff great experience

travis B. 
Rating:
4.0

Customer did not leave a comment.

Zachary H. 
Rating:
4.0

It was clean, not inviting. Staff were helpful, eventually. The first visit, when I dropped off the tow dolly, I watched the staff talk on the phone for 10 minutes before being helped. The second visit, I stood in the parking lot waiting for 10 minutes for staff to show up to check in equipment. I imagine managers will chalk this up to a lack of staff. Really, this is do to a lack of good managers. Aren't managers responsible for staffing? Why are managers and VP paid salaries if they fail to accomplish their duties? My previous moves with Uhaul were good, that is why I returned. This move cost 2.5x my previous move (only 2 years ago) and was a terrible experience. I will not gamble thousands of dollars on Uhaul with my next move hoping that it will return to the level of service that had made me a return customer.

Isaac K. 
Rating:
5.0

Great service

Masimbaashe D. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

I feel My belongings safer n more secure than at most storage places😉

alearo g.  |  First Impressions 
Rating:
5.0

Christy was awesome and such a sweetheart. She's always very beautiful. - Trenton

Trenton S. 
Rating:
5.0

Customer did not leave a comment.

Tarra S. 
Rating:
5.0

Have a larger van available

Jay R. 
Rating:
2.0

I requested (and was guaranteed) a 17' cube truck. Upon, arrival. I was informed the closest thing was a 26' truck, which was much larger than what I needed and caused major issues with my project. Don't guarantee the rental if you don't have the inventory.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Morgan H. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
4.0

Long wait time you should have help in this location that nice lady did the best she could

Candace C. 
Rating:
4.0

Customer did not leave a comment.

Gregory T. 
Rating:
4.0

We had our location pick up changed by Uhaul and were not compensated

Mishelleen M. 
Rating:
5.0

I really can't think of anything you guys can do to improve everybody was really nice. The van I rented was in excellent condition with low miles. The store was very clean. Thanks guys you rock.

James O. 
Rating:
4.0

Customer did not leave a comment.

DON B. 
Rating:
5.0

A partial refund for returning a rented trailer/equipment earlier then the date specified on the contract would be very appreciated.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Julie B.  |  First Impressions 
Rating:
5.0

This location was very nice and helpful. Ty

Zee B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

spencer l.  |  Overall Experience 
Rating:
5.0

Sarah was extremely helpful and successfully solved all of the computer problems. The uhaul online reservation system is absolute garbage and should be completely different. It screws over the clients and it screws over the in person uhaul workers. Sarah did a great job working within the system she had and we cannot recommend her enough!

Lauren K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENISE M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen w.  |  Overall Experience 
Rating:
4.0

MGMT and staff is the best I've experienced with UHAUL so far. Really accommodating and patient with impatient customers, friendly, helpful. 10/10 for all interactions I had.

Trevor H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Melissa S.  |  First Impressions 
Rating:
5.0

Not only was the staff helpful but went out of their way to be helpful n understanding. I was going through a lot of crap about the place I was to be moving to but they made it a point to help me with what I needed to finally don really went out of the way to accommodate me. That is one staff I will always tell people to go to.

william a.  |  First Impressions 
Rating:
5.0

The staff was accommodating and friendly.

BRENDA G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marcus M.  |  First Impressions 
Rating:
5.0

Staff was incredibly friendly and helpful with storage, rentals and purchasing boxes.

Sierra H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David R.  |  Overall Experience 
Rating:
1.0

I was calling to pick up the rest of my belongings and no one picked up the phone or followed up to notify me. I've lost my child's toys and important books.

Kerreon W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leah k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David R.  |  First Impressions 
Rating:
5.0

Thank you for always having kind and courteous professionals on site for my rental and storage concerns. I was extremely pleased with the way my 2 ongoing year experience with U-Haul. Your staff at this facility is outstanding, and quite helpful in my needs over the 2 years. Special thanks to Eddie and the recently returning lady employee (Kari?), who originally made my rental contract and is now manager to the facility. Thank you both so very much.

Gary M.  |  Overall Experience 
Rating:
5.0

Helpful staffing sometimes the wait for the register is a bit of a wait due to slow internet service but not to bad over all pleased with service.

Walter F.  |  Overall Experience 
Rating:
5.0

Very satisfied

LESLIE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dustin H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

COLLEEN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taniceka F.  |  First Impressions 
Rating:
5.0

Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.

Annette J.  |  Overall Experience 
Rating:
4.0

I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.

opal l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn R.  |  Online Move In 
Rating:
5.0

Will use u-haul again

Chester C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua K.  |  First Impressions 
Rating:
5.0

Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.

Frances M.  |  Overall Experience 
Rating:
5.0

Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.

Walter F.  |  First Impressions 
Rating:
5.0

The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.

Emily A.  |  First Impressions 
Rating:
1.0

Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.

SHERRY F.  |  First Impressions 
Rating:
5.0

I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.

Paul B.  |  Overall Experience 
Rating:
5.0

The people that work at the 11th street&memorial are the best.very helpful &friendly.

Debbie R.  |  Overall Experience 
Rating:
1.0

I found roaches in my belongings

STEVEN A.  |  Overall Experience 
Rating:
5.0

Over the top service!!

Radiance L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bridgett J.  |  First Impressions 
Rating:
5.0

Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.

Mandy A.  |  First Impressions 
Rating:
1.0

Staff was not friendly and the storage unit I was given still had trash in it.

Somtochukwu E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jonathan H.  |  Overall Experience 
Rating:
5.0

The people that work there are very nice&helpful.

Debbie R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH P.  |  First Impressions 
Rating:
2.0

The storage leak water on my stuff

allen B.  |  Overall Experience 
Rating:
4.0

Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one place

Ruth J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

justine p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

iesha c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDonna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  First Impressions 
Rating:
5.0

Love staff very friendly good people thanks everyone..

Lois W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ian E.  |  Online Move In 
Rating:
5.0

Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.

Arthur R.  |  First Impressions 
Rating:
1.0

It was bad for me because I lost everything I owed not yalls fault

TAKENNA T.  |  Overall Experience 
Rating:
4.0

Tanya was very helpful and accommodating.

ROBERT C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cindy b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrea a.  |  Overall Experience 
Rating:
5.0

Excellent service

felipe p.  |  Overall Experience 
Rating:
5.0

Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.

guadalpe g.  |  First Impressions 
Rating:
5.0

I really like the fact that u never really hear about them have any brake ins

Tritney C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy S.  |  First Impressions 
Rating:
4.0

Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailer

PATRICIA M.  |  First Impressions 
Rating:
5.0

Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!

Gina F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gina F.  |  First Impressions 
Rating:
5.0

Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly's/trucks, you name it. We have used their storage twice and trucks also

Tricia G.  |  Overall Experience 
Rating:
5.0

Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!

vicky g.  |  Overall Experience 
Rating:
2.0

Under staffed wait is to long.

Paul B.  |  First Impressions 
Rating:
2.0

Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.

Paul B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBY P.  |  Overall Experience 
Rating:
4.0

My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.

Andrea T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanisha S.  |  Overall Experience 
Rating:
5.0

Good Job!

will r.  |  Overall Experience 
Rating:
5.0

Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn't have been any easier. Definitely a location I'd use again if necessary.

DESTINEE T.  |  Overall Experience 
Rating:
5.0

The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!

WIL S.  |  Overall Experience 
Rating:
5.0

Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!

Jeanenne M.  |  Overall Experience 
Rating:
2.0

This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!

scott h.  |  Overall Experience 
Rating:
5.0

The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.

Celestina S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zyon T.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mike c.  |  Overall Experience 
Rating:
5.0

Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.

Jake S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James O.  |  Overall Experience 
Rating:
5.0

Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...

Justin J.  |  Overall Experience 
Rating:
5.0

Very professional and obliging staff. I was super impressed!!! Thank you

Gary M.  |  First Impressions 
Rating:
5.0

The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so much

kari c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael W.  |  First Impressions 
Rating: