Customer Reviews for U-Haul Moving & Storage at Memorial Dr

3,594 comentarios

1010 S Memorial Dr   Tulsa, OK 74112
(11th & Memorial Dr)

(918) 836-0116

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 836-0116

1010 S Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Morgan H. 
Clasificación:
5.0

Kari was super helpful and she made the process so simple!

Maylien D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ofelia S. 
Clasificación:
5.0

The size I reserved was not available when I arrived. So they gave me a larger one which cost me more gas money. I could have rented that larger size at a location closer to my storage unit. So I'm disappointed in that because it cost me more time and more money. With that said I am still grateful you had a truck available.

Angela L. 
Clasificación:
4.0

The location was clean, but not inviting. On my first visit, to return a car dolly, I stood at the counter while the staff member talked on the phone for ten minutes. On my second visit, to return the truck, I waited outside for 10 minutes before I staff member showed up to check in truck. It is not just this location, given the decline in service and price gouging, I would not recommend Uhaul to anyone. I used Uhaul for my last 5 moves. After this most recent experience, I will not pay thousands of dollars again for poor service. It is obvious how much the executives invest in the customer facing staff.

Isaac K. 
Clasificación:
5.0

Great service great staff great experience

travis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
4.0

It was clean, not inviting. Staff were helpful, eventually. The first visit, when I dropped off the tow dolly, I watched the staff talk on the phone for 10 minutes before being helped. The second visit, I stood in the parking lot waiting for 10 minutes for staff to show up to check in equipment. I imagine managers will chalk this up to a lack of staff. Really, this is do to a lack of good managers. Aren't managers responsible for staffing? Why are managers and VP paid salaries if they fail to accomplish their duties? My previous moves with Uhaul were good, that is why I returned. This move cost 2.5x my previous move (only 2 years ago) and was a terrible experience. I will not gamble thousands of dollars on Uhaul with my next move hoping that it will return to the level of service that had made me a return customer.

Isaac K. 
Clasificación:
5.0

Great service

Masimbaashe D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris D. 
Clasificación:
4.0

I feel My belongings safer n more secure than at most storage places😉

alearo g.  |  First Impressions 
Clasificación:
5.0

Christy was awesome and such a sweetheart. She's always very beautiful. - Trenton

Trenton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarra S. 
Clasificación:
5.0

Have a larger van available

Jay R. 
Clasificación:
2.0

I requested (and was guaranteed) a 17' cube truck. Upon, arrival. I was informed the closest thing was a 26' truck, which was much larger than what I needed and caused major issues with my project. Don't guarantee the rental if you don't have the inventory.

Kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

Long wait time you should have help in this location that nice lady did the best she could

Candace C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory T. 
Clasificación:
4.0

We had our location pick up changed by Uhaul and were not compensated

Mishelleen M. 
Clasificación:
5.0

I really can't think of anything you guys can do to improve everybody was really nice. The van I rented was in excellent condition with low miles. The store was very clean. Thanks guys you rock.

James O. 
Clasificación:
4.0

El cliente no dejó un comentario.

DON B. 
Clasificación:
5.0

A partial refund for returning a rented trailer/equipment earlier then the date specified on the contract would be very appreciated.

Matthew S. 
Clasificación:
5.0

People were awesome and also very helpful and were truthful with every question I had prior to expenses and etc thank you uhaul…!!

Cortney W. 
Clasificación:
5.0

Everything was perfect

Terrance B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
2.0

Faster service and more I didn't get a reciept I need one

Emilio O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia H. 
Clasificación:
5.0

I can't say enough about this location the employees bend over backwards to make your experience very pleasurable

David A. 
Clasificación:
5.0

Not a thing. Thank you for all your help.

Patricia R. 
Clasificación:
5.0

Check in and check out was so well done. I prefer a human being to using an app. Awesome store employees at this location.

Helen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLIUE RASHELLE J. 
Clasificación:
5.0

This location was very nice and helpful. Ty

Zee B.  |  First Impressions 
Clasificación:
5.0

Had the truck ready and the process only took about 15 minutes. They were extremely organized and very nice!

nita C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
5.0

Personnel there were efficient and friendly.

rick C. 
Clasificación:
3.0

The uhual system is so inadequate that it doesn't allow the in person stores to flourish. Do better online uhaul, you are ruining everything for everyone.

Lauren K. 
Clasificación:
5.0

Customer service rep was awesome in store she went above and beyond to make my rental as smooth as possible

LaKesha M. 
Clasificación:
3.0

El cliente no dejó un comentario.

spencer l.  |  Overall Experience 
Clasificación:
4.0

I've rented from here several times. The employees are great. However, every time...including this time, the fuel level is always at or below a 1/4 tank. It would be nice if it had gas when I rented it.

Kristin M. 
Clasificación:
5.0

Sarah was extremely helpful and successfully solved all of the computer problems. The uhaul online reservation system is absolute garbage and should be completely different. It screws over the clients and it screws over the in person uhaul workers. Sarah did a great job working within the system she had and we cannot recommend her enough!

Lauren K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marilyn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian O. 
Clasificación:
5.0

Great customer service from this location.

Patrick M. 
Clasificación:
5.0

Maybe have a way to strap down the dolly in the smaller trucks.

Tracy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE N. 
Clasificación:
3.0

I added gas just before dropping off. Did not wait to be checked out and got emailed receipt where I was charged $12 for gas. Bad bad business

Susan B. 
Clasificación:
4.0

MGMT and staff is the best I've experienced with UHAUL so far. Really accommodating and patient with impatient customers, friendly, helpful. 10/10 for all interactions I had.

Trevor H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Leo W. 
Clasificación:
5.0

I rented a truck and appliance dolly. Had to go to a second location to pick up the dolly

Glenburn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melissa S.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful

John F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zia T. 
Clasificación:
4.0

The pickup we leased smelled like a cigarette ashtray. The lady that helped us was excellent. Very friendly !!! :)

Gil R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

I always use the 11th and memorial store. Easy to get in and out of and they are always staffed with knowledgeable friendly people.

HAROLD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon G. 
Clasificación:
1.0

Have a better online service for before and after hours.

Jacob M. 
Clasificación:
4.0

El cliente no dejó un comentario.

kerry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy A. 
Clasificación:
5.0

Not only was the staff helpful but went out of their way to be helpful n understanding. I was going through a lot of crap about the place I was to be moving to but they made it a point to help me with what I needed to finally don really went out of the way to accommodate me. That is one staff I will always tell people to go to.

william a.  |  First Impressions 
Clasificación:
5.0

The staff was accommodating and friendly.

BRENDA G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

giovanni Y. 
Clasificación:
1.0

Not cancel my rental without my notice

Shankika F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Radin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emma H. 
Clasificación:
2.0

The parking lot was way too small and only one entrance was accessible due to how they had the trucks parked. I asked the guy who took my keys a question about the return and he said “I don't know I just clean them.” For whatever reason they said it would take 20 minutes to print a receipt. While I was waiting on someone to help me at the counter, I had to explain to another customer why his rate was different while the two employees kept making incorrect guesses such as mileage(on a trailer) or it was a holiday.

Hunter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

It's always a pleasure doing business with you!!

dale B. 
Clasificación:
5.0

This location is amazing! The people are great .

Christopher T. 
Clasificación:
4.0

Kari was so friendly and helpful. This location is the best because of her.

Andrea S. 
Clasificación:
5.0

Excellent service, everyone was professional. The only comment would be for all 12x6 trailers should be lifted by equipment, and not people as the lifting will eventually cause back strain or injury. Safety first :)

Lawrence Allen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim L. 
Clasificación:
5.0

The front representative and the tech who checked me in after returning were both excellent, were thorough in all their explanations and very courteous. With all the chaos I had that day, they helped make it so easy with the streamlined processes.

Derick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santos S. 
Clasificación:
5.0

My experience was delightful & professional

Yolanda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY D. 
Clasificación:
5.0

The young woman at the counter was great. There was a long line as this was the only location open on Sunday and she handled the quickly and efficiently.

tammy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leo W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Earnest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
5.0

Both the lady and the man running the place deserve a raise. They were amazing and professional under extreme pressure. If I were an employer I would try to steal them from your business.

Nikki R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
1.0

Requested that another driver get added, no information was taken

Andrea E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

I appreciate the courtesy and professionalism of your staff. Also the equipment is well maintained

Tim L. 
Clasificación:
5.0

The customer service rep at this location that helped me was very nice.

Jason W. 
Clasificación:
2.0

Again, need more staff. They did the best they could but the building is very confusing and staff are clearly overworked. Not good customer service (not the staffs fault, corporate's fault for understaffing)

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

huang S. 
Clasificación:
1.0

NOT CUSTOMER FRIENDLY NO HELP WE ARE OLD WE HAD A VERY HARD TIME GETTING IN AND OUT OF TRUCK LOADING AND UNLOADING SHOULD HAVE GOTTEN A SMALLER TRUCK

kim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
3.0

I was charged extra

RYAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcus M.  |  First Impressions 
Clasificación:
5.0

Staff was incredibly friendly and helpful with storage, rentals and purchasing boxes.

Sierra H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
1.0

I was calling to pick up the rest of my belongings and no one picked up the phone or followed up to notify me. I've lost my child's toys and important books.

Kerreon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

leah k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  First Impressions 
Clasificación:
5.0

Thank you for always having kind and courteous professionals on site for my rental and storage concerns. I was extremely pleased with the way my 2 ongoing year experience with U-Haul. Your staff at this facility is outstanding, and quite helpful in my needs over the 2 years. Special thanks to Eddie and the recently returning lady employee (Kari?), who originally made my rental contract and is now manager to the facility. Thank you both so very much.

Gary M.  |  Overall Experience 
Clasificación:
5.0

Helpful staffing sometimes the wait for the register is a bit of a wait due to slow internet service but not to bad over all pleased with service.

Walter F.  |  Overall Experience 
Clasificación:
5.0

Very satisfied

LESLIE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

COLLEEN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taniceka F.  |  First Impressions 
Clasificación:
5.0

Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.

Annette J.  |  Overall Experience 
Clasificación:
4.0

I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.

opal l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwendolyn R.  |  Online Move In 
Clasificación:
5.0

Will use u-haul again

Chester C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K.  |  First Impressions 
Clasificación:
5.0

Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.

Frances M.  |  Overall Experience 
Clasificación:
5.0

Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.

Walter F.  |  First Impressions 
Clasificación:
5.0

The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.

Emily A.  |  First Impressions 
Clasificación:
1.0

Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.

SHERRY F.  |  First Impressions 
Clasificación:
5.0

I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.

Paul B.  |  Overall Experience 
Clasificación:
5.0

The people that work at the 11th street&memorial are the best.very helpful &friendly.

Debbie R.  |  Overall Experience 
Clasificación:
1.0

I found roaches in my belongings

STEVEN A.  |  Overall Experience 
Clasificación:
5.0

Over the top service!!

Radiance L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgett J.  |  First Impressions 
Clasificación:
5.0

Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.

Mandy A.  |  First Impressions 
Clasificación:
1.0

Staff was not friendly and the storage unit I was given still had trash in it.

Somtochukwu E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan H.  |  Overall Experience 
Clasificación:
5.0

The people that work there are very nice&helpful.

Debbie R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH P.  |  First Impressions 
Clasificación:
2.0

The storage leak water on my stuff

allen B.  |  Overall Experience 
Clasificación:
4.0

Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one place

Ruth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

justine p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

iesha c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDonna J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

Love staff very friendly good people thanks everyone..

Lois W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian E.  |  Online Move In 
Clasificación:
5.0

Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.

Arthur R.  |  First Impressions 
Clasificación:
1.0

It was bad for me because I lost everything I owed not yalls fault

TAKENNA T.  |  Overall Experience 
Clasificación:
4.0

Tanya was very helpful and accommodating.

ROBERT C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea a.  |  Overall Experience 
Clasificación:
5.0

Excellent service

felipe p.  |  Overall Experience 
Clasificación:
5.0

Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.

guadalpe g.  |  First Impressions 
Clasificación:
5.0

I really like the fact that u never really hear about them have any brake ins

Tritney C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy S.  |  First Impressions 
Clasificación:
4.0

Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailer

PATRICIA M.  |  First Impressions 
Clasificación:
5.0

Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!

Gina F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gina F.  |  First Impressions 
Clasificación:
5.0

Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly's/trucks, you name it. We have used their storage twice and trucks also

Tricia G.  |  Overall Experience 
Clasificación:
5.0

Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!

vicky g.  |  Overall Experience 
Clasificación:
2.0

Under staffed wait is to long.

Paul B.  |  First Impressions 
Clasificación:
2.0

Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.

Paul B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY P.  |  Overall Experience 
Clasificación:
4.0

My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.

Andrea T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tanisha S.  |  Overall Experience 
Clasificación:
5.0

Good Job!

will r.  |  Overall Experience 
Clasificación:
5.0

Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn't have been any easier. Definitely a location I'd use again if necessary.

DESTINEE T.  |  Overall Experience 
Clasificación:
5.0

The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!

WIL S.  |  Overall Experience 
Clasificación:
5.0

Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!

Jeanenne M.  |  Overall Experience 
Clasificación:
2.0

This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.

PATRICIA M.  |  Overall Experience 
Clasificación:
5.0

Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!

scott h.  |  Overall Experience 
Clasificación:
5.0

The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.

Celestina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zyon T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

mike c.  |  Overall Experience 
Clasificación:
5.0

Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.

Jake S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James O.  |  Overall Experience 
Clasificación:
5.0

Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...

Justin J.  |  Overall Experience 
Clasificación:
5.0

Very professional and obliging staff. I was super impressed!!! Gracias

Gary M.  |  First Impressions 
Clasificación:
5.0

The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so much

kari c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael W.  |  First Impressions 
Clasificación:
5.0

Very accomodating.

judy c.  |  First Impressions 
Clasificación:
5.0

Customer service was amazing!

Russell R.  |  Overall Experience 
Clasificación:
5.0

Very nice

GINA S.  |  Overall Experience 
Clasificación:
5.0

Very professionally handled with class, awesome service.

stephen b.  |  First Impressions 
Clasificación:
5.0

Perfect

Hazel M.  |  First Impressions 
Clasificación:
5.0

Very quick service, not complicated, great customer service

Lucretia M.  |  First Impressions 
Clasificación:
5.0

Tanya Burrell, Manager for the Memorial facility is amazing. I have rented here multiple times and Tanya has always been friendly and customer service is her number one priority. Top notch facility.

AJ C.  |  Overall Experience 
Clasificación:
3.0

The staff was very happy and friendly

gina s.  |  Overall Experience 
Clasificación:
1.0

There was a female employee there who was so rude and hateful that I would never return to this facility.

Stephen F.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Tyrone A N.  |  Overall Experience 
Clasificación:
5.0

The gentleman who assisted me did a fantastic job. He made sure I had dotted my I's and crossed my t's. I was worried but his professionalism showed he truly understood what I am going thru

Aaron B.  |  First Impressions 
Clasificación:
5.0

Just friendly worker's

anita p.  |  Overall Experience 
Clasificación:
4.0

Only used to store items for a month

June S.  |  Overall Experience 
Clasificación:
5.0

Very helpful and the general manager truly went out of her way to take care of us !!

Maria D.  |  First Impressions 
Clasificación:
5.0

When at the location, work together to find the best affordable cost for truck rental and help to save money.

Larry J T.  |  Overall Experience 
Clasificación:
5.0

Even though it was a small wait time the employees were nice

anita p.  |  First Impressions 
Clasificación:
5.0

The customer was well, work with me for returning the Truck, parking the transport, and find the closest Storage unit for easier unloading of the truck.

Larry J T.  |  First Impressions 
Clasificación:
5.0

Thank you U-haul. We were about to be flooded out of our home and you made our moving our furniture out easy.

Scott n.  |  Overall Experience 
Clasificación:
5.0

it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank you

andrea a.  |  First Impressions 
Clasificación:
5.0

Thank you U-Haul for the amazing service during our difficult time. Oklahoma is under water and you provided us with a month of free storage!! Thank you !

Scott n.  |  First Impressions 
Clasificación:
4.0

speedy service

Alfonzo J.  |  Overall Experience 
Clasificación:
5.0

They were so sweet and helpful most definitely will be coming back!

kenia m.  |  Overall Experience