I rent from U-Haul all the time, a few times a month and I have been to most all of the stores in the Tulsa area. The 1010 s memorial U-Haul is far and away the best one. The staff is extremely friendly. Always fast at getting me in and out. The only one I would recommend to friends or family. Thank you for making it an easy experienceThomas B.
Customer Reviews for U-Haul Moving & Storage at Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
thanks for your seviceVeronica C.
I really don't know the service was great and the staff was very helpful . I don't see how you could ask for anything more.JASON M.
El cliente no dejó un comentario.SHELLY L.
Other than drive the truck for you, nothing! Everyone was courteous and professional. They got me out of there as soon as possible. No long waiting time. The truck was clean and drove very nice.Robert Z.
This may be the worst customer service experience of my life. If anyone ever asks me about Uhaul I will tell them to literally go anywhere else. I will never be a repeat customer.Ryan P.
El cliente no dejó un comentario.Justin R.
Windshield needed a good cleaning before pickup.Edward C.
El cliente no dejó un comentario.ALAN B.
Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one placeRuth J. | First Impressions
El cliente no dejó un comentario.justine p. | First Impressions
El cliente no dejó un comentario.Kevin O.
Excellent customer service. Very friendly and helpful!Mark K.
Staff was professional, very courteous and knowledgeable about the services offered. The check in and check out process was efficient which allowed me to stay on task; no delays. Gracias.Rhonda T.
El cliente no dejó un comentario.MARY M.
El cliente no dejó un comentario.Michelle W. | Overall Experience
El cliente no dejó un comentario.Richard B.
Tanya helped us and she was amazing!! Polite and helpful I would highly recommend this location anytime!SAMANTHA S.
El cliente no dejó un comentario.VAUGHN M.
Only downside was there were no trucks available, aside from that. Customer service and EVERYTHING was perfect. Thank you so much!Kristian W.
El cliente no dejó un comentario.Caleb D.
El cliente no dejó un comentario.iesha c. | Overall Experience
El cliente no dejó un comentario.ISABEL C.
Less rude attitude when dealing with a problem that's not the customers fault.Stephanie P.
El cliente no dejó un comentario.LaDonna J. | Overall Experience
El cliente no dejó un comentario.David M. | First Impressions
check out and in was very good all were very helpful and ready to help get me on my wayLinda T.
El cliente no dejó un comentario.SHAWN E.
Love staff very friendly good people thanks everyone..Lois W. | First Impressions
The staff there were very proficient, knowledgeable and friendly.Rhonda C.
El cliente no dejó un comentario.Adriana A.
The customer service was fantastic! The staff were knowledgeable, helpful, and friendly. Terrific experience!RANDELL J.
I was told the 10ft Box truck would haul my son's car on a car-trailer to Denver - It wouldn't but just not at the speed limit. It had a governor that kept the speed below 75mph, when 90% of our trip was on highways where the speed limit was 75mph. We were never told of this limit, and were actually told to keep it under 100mph!BRUCE G.
El cliente no dejó un comentario.BRIAN O.
El cliente no dejó un comentario.Ian E. | Online Move In
The windows were a little dirty. In their defense it has been raining everyday for the last 3 weeks.MICHAEL W.
I was double charged for using a 4x7 trailer for 48hrs! Please contact me for assistance. 918-330-1788 Areona WilliamsAreona W.
Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.Arthur R. | First Impressions
El cliente no dejó un comentario.Pamela S.
app wouldn't work for after hours droppoff. was charged an extra day. very rude staffCHARLES D.
El cliente no dejó un comentario.ROBIN B.
El cliente no dejó un comentario.sharonda F.
It was bad for me because I lost everything I owed not yalls faultTAKENNA T. | Overall Experience
All the guys there are friendly and very helpful.Michael W.
El cliente no dejó un comentario.Michelle W.
El cliente no dejó un comentario.JAMES G.
Tanya was very helpful and accommodating.ROBERT C. | Overall Experience
El cliente no dejó un comentario.DENNIS W.
El cliente no dejó un comentario.ASHLEY L.
El cliente no dejó un comentario.Frederick F.
El cliente no dejó un comentario.cindy b. | Overall Experience
Well-run facility with excellent staff; knowledgeable, friendly and helpful..., equipment is in excellent shape. Very efficient!Clay R.
El cliente no dejó un comentario.AMANDA T.
Ran my card for 100 and tried to tell me there was a little mud and that I would have to pay itMATTHEW R.
El cliente no dejó un comentario.Jeff M. | First Impressions
El cliente no dejó un comentario.LESLEI H.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.REGINALD A.
Nothing, very friendly, quick and efficient. Zero complaints!SHANNON F.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.January L.
El cliente no dejó un comentario.DANIEL W.
El cliente no dejó un comentario.PATRICIA M. | Overall Experience
Wonderful staff and very helpful when I needed help choosing the correct size truck! Awesome service!LESLIE J.
Kudos to Tanya Burrell for fast & friendly service at Memorial location. Also to Steve at 103rd Ave location for setting up rental coordination. Huge thumbs down to female counter person at Sheridan location for unprofessional, unfriendly & unhelpful attitude. Will never use Sheridan location again. Good experiance at Sheridan in the past, but your current counter personnel SUCK. KALCALVIN K.
Make it obvious that the overnight key drop is near the back of the building. I had to wander for a while.William B.
Not Happy with the ending service I called this morning they said I had no extra charges now I sent received email neither charging me a 164.00 I feel the truck up fool and you all saying it wasn't full but it was full when I returned it I don't know nothing about no moving pads Not happy yo could called me and let me know cause I wanted to find out if I was getting charged extra what but not for no pads in my gas was full when we pulled in there we took a picture of the mileage like the paper told me to do. But Lack of communication with me or any other customer will be appreciated before you charge me anything or anyone anythingCarol L.
El cliente no dejó un comentario.BRANDON B.
This is the best location in tulsa to rent a uhaul from. Friendly helpful employees and good equipmentJill K.
Disclose the bs add on fees for safety and the environmentROBERT P.
El cliente no dejó un comentario.MORGANTAPIA N.
Very helpful and accomodating.KATHY D.
El cliente no dejó un comentario.Robert D.
It was a little dirty. It shook alot if you went above 40. The back hatch kept coming off the track so we had to fix it ourselves. The reason it went over was we had to find a wash station big enough to fit the uhaul so we could clean it after.kevin E.
Muy buenoJOSUES J.
I had to pick up truck a day earlier than expected and they were great, they took care of my needs in a pleasant, professional manner. I was impressed with the service! Thanks for meeting my needs, would definitely recommend your company to others!Mary A.
Extraordinario servicio al clienteMARY M.
El cliente no dejó un comentario.Joel N.
El cliente no dejó un comentario.Michael H.
Everyone there was good to us and would like to say Thank You.RODNEY S.
I would not recommend self check. Took way too long.Jaime B.
Everything was greatDAVID T.
El cliente no dejó un comentario.KARA F.
the staff was friendly and they got me in and out quickly. I use Uhaul frequently and I will use this location again 100%Thomas B.
El cliente no dejó un comentario.HENRY H.
be aware of current road construction affecting access at various U-Haul locations.RONALD A.
The 1st trailer had a broken jack so we got the one next to it without a jack. That was even ok until we returned the trailer after hours and had to get it off by ourselves. My husband hurt his back trying to pick up the trailer off the hitch.. A trailer this heavy should never be rented out without a working jack.. The utility trailer was easy to pull and both load and unload.Lawrence W.
El cliente no dejó un comentario.TRACY M.
El cliente no dejó un comentario.James A.
The Manager at this location was very helpful and professional, she was willing to work with my schedule, even when I needed a last minute extension. I've been to several locations but I appreciated the service at this particular one. Thanks again.ALLAN N.
Rented my truck 3/31/2021. The front cashier was the worst experience I had with uhaul. I had schedule to my appointment online and chose to do a mobile pick for the first time. When trying to ask employee for assistance cashier responded with an attitude. Yelling over my questions to give me unclear directions to complete my transaction. Employee refused to act in a customer friendly way and denied having a supervisor assist and went as far stating she didn't care for uhual, supervisor, or I had a customer. I did get a chance to speak with supervisor on duty (Eddie Haily) who was on no help. He didn't care of his employee actions or behavior but allowed it cause it was a busy time. So now that we at the conclusion this is that last time using uhal after 10 years doing business. Fix your online portal for even better customer use or just ditch the worthless employees running your name through the mud.Miguel S.
El cliente no dejó un comentario.Njideka W.
El cliente no dejó un comentario.MIGUEL S.
El cliente no dejó un comentario.JEREMIAH M.
Have better customer service on answering the phone. If we call and call and call and each time the wait time is declared to be 20 minutes. THis needs improvementSAMUEL S.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.Yalonda J.
Not charge an extra day worth of rental when it was returned on time after hours. Improve the way you do after hours intake.DANIEL M.
El cliente no dejó un comentario.CORINNE MICHELE Z.
El cliente no dejó un comentario.Tracy H.
The in-person customer service is fantastic, but the online 24/7 portal is so incredibly frustrating. It makes the customers' and employees' lives harder. Confirming phone numbers was a nightmare, and the store representative was not able to override the online system. Please do not promote a remote service that doesn't work! Promote your employees!ALYSSA W.
El cliente no dejó un comentario.andrea a. | Overall Experience
El cliente no dejó un comentario.Maybelene P.
The van was filthy dirty and was not filled with gas it was in-between 3/4 and full but I filled it up when I returned it because the paperwork said it was full, had to have worker do pretrip.and app would not work for me to do it.i have pictures of the fuel guage, I am not Happy that I had to spend extra money and time to wait on the worker to do the pretrip and the fuel level and this and the other time before I rented a cargo van that the pretrip app Link didn't workPatrick C.
El cliente no dejó un comentario.Cheryl B.
El cliente no dejó un comentario.ERIC R.
The only part I did not care for was the $.99 per mile cost. I need to use a cargo van and that fee was a third of the cost to rent the van. I only used the van for 2 hours.SANDRA B.
El cliente no dejó un comentario.JUAN B.
El cliente no dejó un comentario.JAMES W.
Excellent servicefelipe p. | Overall Experience
I really can't think of anything.KELLY V.
Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.guadalpe g. | First Impressions
El cliente no dejó un comentario.RANDOLPH W.
El cliente no dejó un comentario.Scott O.
Stop trying to pull a fast one on customers. I brought my truck back with more fuel than it left with, but the asshole who checked in my truck tried to charge me almost $50 lying saying I brought the truck back empty. THEN he accused me of dragging the truck thru a bunch of overhead trees. Lucky for me I checked the email receipt before I left and had manager verify fuel was correct. Service was trash, truck was trash and I'm filing complaint with BBB for them trying to rip me offTIFINI C.
El cliente no dejó un comentario.Marshall L.
El cliente no dejó un comentario.Michael B.
I really like the fact that u never really hear about them have any brake insTritney C. | First Impressions
El cliente no dejó un comentario.James H. | First Impressions
El cliente no dejó un comentario.Tracy S. | First Impressions
Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn't fit there in trailerPATRICIA M. | First Impressions
Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!Gina F. | Overall Experience
El cliente no dejó un comentario.Gina F. | First Impressions
Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly's/trucks, you name it. We have used their storage twice and trucks alsoTricia G. | Overall Experience
Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!vicky g. | Overall Experience
Under staffed wait is to long.Paul B. | First Impressions
Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.Paul B. | Overall Experience
El cliente no dejó un comentario.BOBBY P. | Overall Experience
My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.Andrea T. | Overall Experience
El cliente no dejó un comentario.tanisha S. | Overall Experience
Good Job!will r. | Overall Experience
Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn't have been any easier. Definitely a location I'd use again if necessary.DESTINEE T. | Overall Experience
The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!WIL S. | Overall Experience
Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!Jeanenne M. | Overall Experience
This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.PATRICIA M. | Overall Experience
Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!scott h. | Overall Experience
The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.Celestina S. | First Impressions
El cliente no dejó un comentario.Zyon T. | First Impressions
El cliente no dejó un comentario.mike c. | Overall Experience
Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.Jake S. | Overall Experience
El cliente no dejó un comentario.James O. | Overall Experience
Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...Justin J. | Overall Experience
Very professional and obliging staff. I was super impressed!!! GraciasGary M. | First Impressions
The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so muchkari c. | Overall Experience
El cliente no dejó un comentario.Michael W. | First Impressions
Very accomodating.judy c. | First Impressions
Customer service was amazing!Russell R. | Overall Experience
Very niceGINA S. | Overall Experience
Very professionally handled with class, awesome service.stephen b. | First Impressions
PerfectHazel M. | First Impressions
Very quick service, not complicated, great customer serviceLucretia M. | First Impressions
Tanya Burrell, Manager for the Memorial facility is amazing. I have rented here multiple times and Tanya has always been friendly and customer service is her number one priority. Top notch facility.AJ C. | Overall Experience
The staff was very happy and friendlygina s. | Overall Experience
There was a female employee there who was so rude and hateful that I would never return to this facility.Stephen F. | Overall Experience
¡Gracias!Tyrone A N. | Overall Experience
The gentleman who assisted me did a fantastic job. He made sure I had dotted my I's and crossed my t's. I was worried but his professionalism showed he truly understood what I am going thruAaron B. | First Impressions
Just friendly worker'sanita p. | Overall Experience
Only used to store items for a monthJune S. | Overall Experience
Very helpful and the general manager truly went out of her way to take care of us !!Maria D. | First Impressions
When at the location, work together to find the best affordable cost for truck rental and help to save money.Larry J T. | Overall Experience
Even though it was a small wait time the employees were niceanita p. | First Impressions
The customer was well, work with me for returning the Truck, parking the transport, and find the closest Storage unit for easier unloading of the truck.Larry J T. | First Impressions
Thank you U-haul. We were about to be flooded out of our home and you made our moving our furniture out easy.Scott n. | Overall Experience
it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank youandrea a. | First Impressions
Thank you U-Haul for the amazing service during our difficult time. Oklahoma is under water and you provided us with a month of free storage!! Thank you !Scott n. | First Impressions
speedy serviceAlfonzo J. | Overall Experience
They were so sweet and helpful most definitely will be coming back!kenia m. | Overall Experience
Very helpful and courteous, had a rep walk us out to the storage unit we needed to make sure we had the right size for our belongings. Nice touch guys!saul s. | First Impressions
I'm very pleased with the Manager & Employees. I'm a firm believer in customer service. I was impressed with the care & concerns the staff has shown me upon renting my storage unit.sharon w. | First Impressions
Friendly staff. Willing to to explain rules, e t c. Call center staff very friendly. No complaints whatsoever. Was a user for 2 years, storage was safe & sound. Easy sign-up, Online pay!Kenneth M. | Overall Experience
THEY TOOK CARE OF ME THANK YOUBrenda G. | First Impressions
Extraordinario servicio al clientemark p. | First Impressions
Every one as always were very compliant,helpfull and friendly. I love this location. THANK YOU ALLwilliam c. | First Impressions
Great customer service and very knowledgeable employeesCITY N. | First Impressions
Swinging doors on unit are a literal pain and metal outside door on floor could use grinding down.ELVIS R. | Overall Experience
Excellent service with local employees, the system was not correct in that it wanted to change my drop off location. If I'm given a location, keep it!Russell R. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the environment!