Customer Reviews for U-Haul Moving & Storage at Kirkman Rd

5754 comentarios

600 S Kirkman Rd   Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd)

(407) 295-3100

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 295-3100

600 S Kirkman Rd
Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Terry Radice knows what he is doing, everyone else has no idea. The wait time is long and they need to tell people that there is no night drop off, it's REALLY INCONVENIENT!!!!

MICHAEL L. 
Clasificación:
1.0

No drop box!

FELECIA A. 
Clasificación:
2.0

long waits, rude employee , would not recommend

Christopher F. 
Clasificación:
5.0

Check out and check in was quick and efficient.

Cachet W. 
Clasificación:
5.0

Hi I want to tell you my experience at the U-Haul place this past weekend first and foremost when I came in on Friday July 30th at around 8:30 I waited about an hour and 45 minutes check it because the line was very very long to many reservations at this location people behind the decimal doing their best to check everybody yet but unfortunately there wasn't enough trucks to go around some of the trucks broken or need to prepare so my suggestion is not to make too many reservations on one day and and you might want to think about having an Express line for people just dropping off trucks that way it makes it a little easier for people that are checking in the reservation can get in and out instead of waiting over an hour I came in on the 30th and was supposed to get a 10-footer but unfortunately I cannot get it to him for her because all the truck on the lock was broken so I had to go to a 15-footer I still got the same price but still it's an inconvenient when you have a bigger truck and do not have that much of a load people that were cleaning contracts were very very nice and help me in any which way I can especially checking in and checking out I dropped it off early cuz I didn't know what Sunday was going to bring and I didn't want somebody else to suffer like I had to suffer when I couldn't get my reservation the way I needed it and it was okay for me to get a bigger truck but I really did not need a bigger truck person that check begin Saturday night was a black man probably the age of 27 to 30 very very very nice very very nice and I dropped the truck off Saturday at this location at around 6:45 in the evening this black man was very very nice very pleasant and very very easy to talk to the people behind the counter there was one lady I guess she was but the other lady that was the manager that day was very very nice very well knowledge and very experienced and made my transition much more easier than the other lady that was working unfortunately Nick was out that day which was the manager of the store where he was out with covid and it made the store not run as smoothly as if he would to be there when I came on Saturday night to check out I think his name was Todd White Guy glasses heavyset I've never seen it before and that store and it was extremely nice very funny and did what I asked him to do made my transition extremely better going or checking in sorry it said of checking out he gave me back my refund on my card and he was very funny very reliable and I think he also needs to be at that store and location otherwise my experience at this location is perfect I am a loyal customer of the store and I come in and out monthly to rent trucks because I am a local here and I need a truck to go to Convention so thank you very much for your feedback and hopefully it will be much better better experience I know this location is a very hard to location and a lot of a lot of people coming in and out I really think the store was clean very nice people working there except that one thing otherwise everybody behind the counter including the manager was extremely nice very helpful and made my transition very very knowledgeable thank you again and I will be using your location in the near future have a good day

CARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summer S. 
Clasificación:
4.0

Bigger parking lot. It's always crowded no where to park

TURKESHA J. 
Clasificación:
2.0

El cliente no dejó un comentario.

EDWARD R. 
Clasificación:
4.0

el camion estaba muy sucio, tenia un liqueo de agua en el techo del cajon

Rhonnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flavio F. 
Clasificación:
3.0

Drop off location was changed without my knowledge which resulted in me having to sit on hold for 1 hour and 10 mins to speak with a u-haul representative to fix.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA T. 
Clasificación:
3.0

This transaction they made it like a new rental and it was only a change of truck the 15 feet truck was used 1 day only the make 3 differents contracts like a new one instead to link the contacts for better deal for customer looks I rented 3differents contract I order first time a ten foot they told me they do not have it in the whole city I found it in Kirk please review your numbers it is not fair

CARLOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUDRIC G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleunice w.  |  Overall Experience 
Clasificación:
4.0

The area to pick up and drop off trailers is filled beyond capacity. Roads are too narrow because of all of the trucks and trailers. Getting in and out with a large trailer is difficult.

MARK S. 
Clasificación:
1.0

El cliente no dejó un comentario.

dominique L. 
Clasificación:
5.0

Service was great

GARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
3.0

Need cleans the equipment

EMILIO G. 
Clasificación:
5.0

Tener personal que hable español

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRI K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELL H. 
Clasificación:
5.0

Have a drop box to return vehicles. Very, Very inconvenient having to come back next day to return vehicle and have some one have to come with me to bring me home. It ends up taking 2 days to rent for 5 hours.

DENNIS U. 
Clasificación:
5.0

Keep up the good work

openheart I. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD T. 
Clasificación:
5.0

Excelente

ISMAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo R. 
Clasificación:
1.0

I DID NOT MAKE THIS RENTAL! I HAVEN'T LIVED IN THE COUNTRY IN OVER 4 YEARS!!!!

JOAO V. 
Clasificación:
1.0

I got overcharge

Soeurette V. 
Clasificación:
5.0

Nathaniel was very helpful and friendly.

DARLING T.  |  First Impressions 
Clasificación:
5.0

Great job.

Garrett G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve s.  |  Overall Experience 
Clasificación:
5.0

Great service, great price, great customer service. Nothing negative to say about uhaul.

GESNER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy O. 
Clasificación:
4.0

When the units flooded, the Uhaul workers there to move our items, they were careless and broke a number of things.

elizabeth r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL M. 
Clasificación:
5.0

Nate was great! And I have always used this location for the great customer service and helpfulness.

Sheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noralis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOWELL R. 
Clasificación:
5.0

All the employees there were very friendly and nice. Great customer service.

MICHELLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
5.0

They gave me the paperwork for a truck that wasn't in the local and I waited 45 minutes to fix the error.

LUZ D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian D. 
Clasificación:
4.0

The staff quickly got the paperwork and the unit for me. They were able to meet my storage needs and made everything really easy.

SHARONR B.  |  First Impressions 
Clasificación:
3.0

Customer service joking inappropriately with customer. Inappropriately reprimanding of another employee in front of customers .

INEZ S. 
Clasificación:
5.0

Very nice gentleman at the front desk on Sat (07/10/21) and the other guy who hooked up the trailer to my truck was very nice and friendly. Great team.

Renato A. 
Clasificación:
1.0

Truck was filthy with trash all over, less gas than what was stated on the paper, and was way over charged. Awful !

TREVOR A. 
Clasificación:
4.0

The suspension in the truck i was given was horrible. Please

DANNY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary N.  |  Overall Experience 
Clasificación:
4.0

Maybe clear some land for a bigger parking lot… but over all it was great..

Giancarlo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMECA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE MARIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonathan l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
4.0

Manager was very knowledgeable about his product

JORGE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Naomi P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Latrencia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brockton G. 
Clasificación:
1.0

Today was one of the worst Uhaul experiences I've ever had. So I helped a friend move yesterday, and wanted to drop the truck off back to the uhaul store that night. So I called the Uhaul customer service line to see if this was possible since it was after hours. They have me the confirmation that I could, and made a special note in the system communicating that they had given me permission to drop the truck off tonight and then the keys tomorrow. Mr. Ware, the store manager, calls me at 7:30 IN THE MORNING , on a SATERDAY mind you, THREATINING to charge me a $100 dollar fee for dropping the truck off!!! Even after I told him that I had gotten permission to do it from Uhaul customer service the night before, and yes he DID see the note in the system, he STILL continued to THREATEN to charge me the $100 Fee! When I got there, he had Every opportunity to just apologize for his mistake, be cool, and just take the keys.... but he just continued to be SARCASTIC, RUDE, AND UNPROFESSIONAL! I wouldn't even usually put out a complaint like this, but his customer service was Absolutely UNEXEPTABLE....Especially to be considered "Management". Please Do Better.

SEDREK C. 
Clasificación:
5.0

Good service

ISMAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sashalee C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Xiomara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK P. 
Clasificación:
5.0

Terry was very professional and helpful. He had great customer service. Thank you. I will recommend thos location to all of my friends.

JAVIER N. 
Clasificación:
5.0

Solo que tiene muchos camiones y trailer al rededor de los storage.

tarragona b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyla S. 
Clasificación:
5.0

The staff was clean friendly and took the time to Made sure that I understood everything clearly. And that is what I appreciate thank you awesome job.

JOANNE F. 
Clasificación:
5.0

Hands down....best rental experience possible! The owner is always there and goes above and beyond to get you the most economical rental terms possible. Highly recommend!

WILLIAM N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thompson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARCHANGE M. 
Clasificación:
5.0

Agent change drop off location and rate change due originally stated location

Michelle G. 
Clasificación:
5.0

Owner was very friendly!

RESHELL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALEED E. 
Clasificación:
5.0

Needs a after hours key drop box

SCOTT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN P. 
Clasificación:
5.0

Nothing awesome service

LEANDA P. 
Clasificación:
1.0

The address for drop off was changed. Super inconvenient, shit part of town, and worst part... There was a gate. I was given no instructions to get into the gate. Thankfully, someone else was doing a drop off and we used their number to get inside the premises. Then, at almost midnight, a sign on the front door, stating that drop offs are not allowed, not to leave the keys, and that we would be charged an additional $100!! Bullshit! YOU changed my drop off address. I did not have control over this, and this policy surely should have been communicated. ON TOP OF THAT, I had the Uhaul from Tuesday-Friday night. I originally scheduled until Thursday, but had issues once getting into Orlando. I understood the charge would be $40 additional per day... that's fine, so why was I charged 80 dollars when I returned it on FRIDAY night? You found a way to nickel and dime me in every way this experience, and I will NEVER use Uhaul again.

Peyton S. 
Clasificación:
5.0

They were great and very helpful

Jazmin L.  |  First Impressions 
Clasificación:
5.0

Nathaniel and all the staff members that assisted us were very courteous and helpful!!

Elaine A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TRACEY W. 
Clasificación:
5.0

Great customer service from all staff.

Crystal B.  |  Overall Experience 
Clasificación:
5.0

Customer service great! Nate is awesome!

CRYSTAL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARSHITKUMAR P. 
Clasificación:
5.0

Let them feel uhaul is the rental moving company

Michee T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN G.  |  Overall Experience 
Clasificación:
5.0

Keep doing what you're doing! We booked an online reservation so the check in process was fast and efficient! Gracias

WILLIAM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATORI A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

Friendly courteous and helpful.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia Q. 
Clasificación:
5.0

A job well done thank you!!

LEVAUGHN P. 
Clasificación:
5.0

Cheaper rate because I'm regular thank you

MARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

REINALDO M. 
Clasificación:
5.0

Super el problema es que solo me costo por el idioma jajajajajaja pero lo demás fue bien el trato de hacer lo mejor

DANI D.  |  First Impressions 
Clasificación:
5.0

Buena atención, la camioneta estaba limpia y en perfecto funcionamiento

Edder G. 
Clasificación:
5.0

Nate was very helpful and nice. He went out of his way to help me and explain everything to me. He made my experience way easier with everything I needed.

Paula M.  |  First Impressions 
Clasificación:
5.0

Continue being great with the excellent customer service and professionalism! My experience at this location was far beyond great! ¡Gracias!

KIMBERLY B. 
Clasificación:
5.0

I really have no complaints about the location and the cleanest of the store the new manager that took over for Wendy have been really really nice I Miss Wendy very much but the new guy that has taken over is a sweetheart of a man and a very big responsibility but he is taking it like a trooper and helping each and every customer get the best value that they can I think that he would be a great manager for this location and I hope that this manager stays on and continues to grow and learn thank you

CARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

terronda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN P.  |  First Impressions 
Clasificación:
5.0

💯💯💯💯

JOSE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARMAINE R.  |  First Impressions 
Clasificación:
5.0

24 hour access would have been even better.

gina v.  |  Overall Experience 
Clasificación:
5.0

The new manager Nathan or Nathaniel can’t remember his exact name was professional Took his time to explain everything was wonderful personal thank you to him

Marc C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred B.  |  First Impressions 
Clasificación:
5.0

Nice, clean, friendly and fast experience.

Patricia M.  |  First Impressions 
Clasificación:
5.0

Amazing staff - Radicco and manager Wendy and truck man Willie. And the other young man who was helping in the office . I could take each one of them home with me LOL they're all so sweet, and helped me be at ease about my move with all the stressors, and beautifully resolved several problems for me (like when I was stressed that I didn't get the bars with the wardrobe boxes). So impressed with them and with this facility, so clean and so easy to navigate, the climate control quality and condition of the facility is WAY better than my prior public storage unit. What a great working team here. Thank you, thank you !

Helani S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Corine W.  |  Overall Experience 
Clasificación:
2.0

Found cockroach in storage unit, staff refused to refund new straps I bought even though they were tangled. My receipt disappeared from my email for straps making it impossible for me to refund.

Dakota R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

George D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Somosa R.  |  First Impressions 
Clasificación:
5.0

The staff at U-Haul was very helpful and I would use them again if I needed to because I’m going to have to move into my other house so I will use them again great service

Gwendoline L.  |  First Impressions 
Clasificación:
3.0

Poor cumincation. When I closed out my unit,I was told,everything was fine.I asked the agent did she want the key to the lock, she said no.That was in February, I am still being billed for storage, because the lock is still on unit.U Haul are assuming I am still renting.

WILLIAM NEIL H.  |  Overall Experience 
Clasificación:
5.0

Very Nice Clean I would Recommend to all friends Staff was awesome thanks Uhaul

Darnithy P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

franslene s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sara w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rutha B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer W.  |  First Impressions 
Clasificación:
5.0

The staff were friendly and helpful.

kenneth D.  |  Overall Experience 
Clasificación:
5.0

Wendy was very friendly, informative, professional and showed concerned for my storage needs. She was awesome! Thank you Wendy! Carol

Carol W.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful

kenneth D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON J.  |  Overall Experience 
Clasificación:
5.0

Great staff and affordable prices

Reshell R.  |  First Impressions 
Clasificación:
4.0

Staff very customer focused and extremely friendly and courteous

Fredricka H.  |  First Impressions 
Clasificación:
5.0

Ninguno

antione f.  |  First Impressions 
Clasificación:
5.0

Thank you Mrs.Wendy and staff

HOWARD G.  |  First Impressions 
Clasificación:
5.0

Great Job Mrs. Wendy, Gar, Joe, Terry... Awesome

JUNE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William D.  |  Online Move In 
Clasificación:
5.0

we don't speak english at all. but the young employee tried to explain the information to us. it was easy to communicate. we liked it. we were escorted to our place and told how to use the castle.

Daniil K.  |  First Impressions 
Clasificación:
1.0

Big Roaches destroyed all my belongs and my kids belongs it were a shame and Embarrassing to my 3 Children’s sad

Laverne C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANITA P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CLARIVEL B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUANDA S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Meishel L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM N.  |  Overall Experience 
Clasificación:
5.0

I'm going through a challenging time. Wendy was Exceptional. I undershot the space that I needed. She moved me immediately without making me feel as if I were putting her out. She's very kind and respectful. This location is immaculate. While going through this transition, it's comforting knowing that my furniture is stored on this property. As a bartender, I can appreciate good service. She's a people person. She made my experience quite pleasant 

joseph s.  |  First Impressions 
Clasificación:
5.0

Thank you, never had any problems with my unit

maribel j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sheila H.  |  Overall Experience 
Clasificación:
5.0

Both counter people were very knowledgeable and very low key. Very reassuring to deal with.

MICHAEL P.  |  Overall Experience 
Clasificación:
4.0

Check in was extremely annoying due to company policy. Why in the heck do you need 3 different phone numbers and 2 different addresses? That's bordering on invasion of privacy. I only have 1 cell phone, my wife only has 1 cell phone (no business phones or land lines), and frankly, I don't want to give you any information for my friends and family - that's just ridiculous. Access hours listed on the website do NOT match actual hours (we were actually relying on those hours being correct and will likely have to pay for 24 hour access because we were unloading when access hours were up) and not having access to the bigger doors during 24 hour access makes things extremely inconvenient. Without those issues, the move would have been absolutely fantastic. Staff was friendly and helpful, even if I wasn't (I had driven 22 hours in the last 30). Excellent job to both the check-in staff who helped with my auto transport and to the counter staff for putting up with me.

Antonio F.  |  First Impressions 
Clasificación:
5.0

Staff was excellent, unit had preexisting damage and I was surprised that there was a "quality control tag/inspection tag" on the lock yet the drywall and ceiling damage was not previously noted on my unit meaning if I didn't mention it I would have been liable. The computer system kept shutting down and check in took an hour but gentleman that checked me in was AMAZING, very helpful and professional.

Danny H.  |  First Impressions 
Clasificación:
5.0

In the future customers service should let customers know that they have to pay for after hours to get access to the storage even though it was post. Also , Mount balls is not a good thing to use in the facility , Mount balls smell stays on the furniture so I rushed to get my things out within 30 days. Thank you. For your service

Lisa E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

renato f.  |  Overall Experience 
Clasificación:
5.0

Everything was great,great customer service

CARLOS D.  |  Overall Experience 
Clasificación:
5.0

My only thing is my bill was due on 8th, I paid on 9th moved out on 13th and they wouldn't pro-rate me any money back

VALERIE H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

divine way m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cherly s.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Levoy T.  |  Overall Experience 
Clasificación:
5.0

The personnel that worked at this facility were always very pleasant, helpful and efficient. I would definitely utilize this location again if needed.

herman s.  |  Overall Experience 
Clasificación:
5.0

Wendy Ford was very professional and did an amazing job

renato f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley R.  |  Overall Experience 
Clasificación:
3.0

The storage was for my sister Beatriz she came to Live in Orlando but she went back to Miami. She makes the payments on time and she liked the storge at all with air conditioner elevators and all the tools that you needs to carrier her stuff. thank you so much

Aurora L.  |  Overall Experience 
Clasificación:
5.0

Use of this storage facility was an excellent experience. It was always clean, and the items I stored in the temperature controlled environment, were well preserved. This included a great deal of paperwork which could have been damaged by a lesser facility. I would highly recommend this facility.

TED M.  |  Overall Experience 
Clasificación:
5.0

Great manager and staff. I would highly recommend this location.

nicola b.  |  Overall Experience 
Clasificación:
5.0

Amazing service and staff was always polite and friendly . Thanks everyone for making my experience a great one. ☺️

Janice &louis G.  |  Overall Experience 
Clasificación:
5.0

Very good

Victor A.  |  First Impressions 
Clasificación:
5.0

good service,no question. thank you.!!

angel d.  |  Overall Experience 
Clasificación:
3.0

not greeted when walking in people who entered after weren’t greeted either representative was on phone forever so we waited for about 20 mins for him to help and another 20 for our reservation

Genaro S.  |  First Impressions 
Clasificación:
5.0

Is a very good place , the customer service are very nice and respected

bertha c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W.  |  Overall Experience 
Clasificación:
5.0

The staff at both the West Colonial and South Kirkman locations were quite helpful and polite in assisting with the problem I was facing.

bruce m.  |  Overall Experience 
Clasificación:
5.0

Great Guest Perception & Amazing Service 👍👍👍👍👍👍👍

Gino R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce m.  |  First Impressions 
Clasificación:
5.0

keep the good work and the services..👍

angel d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wayne d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G.  |  Overall Experience 
Clasificación:
5.0

Wendy is great to work with!!

next level R.  |  First Impressions 
Clasificación:
4.0

Everything clean n staffs was proffessional

Rax A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lorena f.  |  Overall Experience 
Clasificación:
5.0

Terry was very helpful and did what ever he could to make this trailer and storage unit rental as easy and convenient as possible for me. Totally recommend this U-Haul location. Thumbs Up

wayne d.  |  First Impressions 
Clasificación:
5.0

Wendy Ford and her staff was awesome Wendy exceeded my expectations on several occasions..her staff is well trained,courteous and most accommodating, I would definitely use their services again. Highly recommended Kind Regards, David Costner

david c.  |  Overall Experience 
Clasificación:
5.0

Mr.Larry was more than helpful and went out of his way to help me and my fiancé. He answered all of my questions to where i could understand them. I will always remember my moving experience because of him, very good people !

Jasmine b.  |  First Impressions 
Clasificación:
5.0

Thank you for taking good care of me and my belongings. The staff at U-Haul is very professional and performs there job exceptionally well. Equipment guys, front desk ladies, thank you!! Two thumbs up

Jill C.  |  Overall Experience 
Clasificación:
1.0

I rented a unit from this location twice. DO NOT RENT FROM HERE. I spent $180+ for 12 months, had to move out in complete darkness and my unit was covered in RAT DROPPINGS.

Taylor H.  |  Overall Experience 
Clasificación:
5.0

I love the people here! You can tell the manger leads a good team.

SHABANA S.  |  Overall Experience 
Clasificación:
5.0

The place was very clean

Tisuleko z.  |  Overall Experience 
Clasificación:
5.0

everybody there was great and friendly and very helpful i would use yall again and tell my friends and family great experience God bless yall

Leo B.  |  Overall Experience 
Clasificación:
5.0

Excellent customer services

lorena f.  |  First Impressions 
Clasificación:
5.0

This was the easiest thing we've done as far as moving. Rented the truck the same place as storage. No running around returning truck from storage. I would use this facility again

Kelly M.  |  Overall Experience 
Clasificación:
5.0

Great customer service friendly and helpful one of the workers actually helped me move my mattress out:) awesome place!!

CHARLOTTE A.  |  Overall Experience 
Clasificación:
5.0

Was very helpful

dwayne y.  |  First Impressions 
Clasificación:
5.0

best experience will definitely recommend to friends and family

javed n.  |  Overall Experience 
Clasificación:
5.0

Excelente servicio al cliente

winston h.  |  First Impressions 
Clasificación:
5.0

Great customer experience with the staff

Teyarnna S.  |  First Impressions 
Clasificación:
5.0

Gracias

Brandon H.  |  Overall Experience 
Clasificación:
4.0

Overall, we were pleased with our experience at this U-Haul location.

CECIL M.  |  Overall Experience 
Clasificación:
5.0

very nice and helpful people

javed n.  |  First Impressions 
Clasificación:
2.0

I have same size unit as in MD however I pay a hundred more a month here and had to buy new lock? Spent 350$ on fuel and there was confusion and tried charging me 1200 despite contact stating 892

LASHAWN D J.  |  First Impressions 
Clasificación:
5.0

Very helpful and accommodating. All staff we worked with was helpful and friendly

jeannie g.  |  First Impressions 
Clasificación:
1.0

Not a good experience

lashonda j.  |  First Impressions 
Clasificación:
5.0

They staff there was very friendly and pleasant. But the staff at Old Chyenne Hwy was the worse experience I ever had never want to go back again.

Felicia M.  |  First Impressions 
Clasificación:
5.0

Wendy was a pleasure to work with. Very personable and pleasant. She explained everything and showed me how to get in and out of the facility after hours!

joseph d.  |  First Impressions 
Clasificación:
5.0

Very professional experience. Having had some rough times of late, the lady at the counter was very kind, quick, and thought of things I didn't think of in terms of my needs for my move. many thanks!

Jill C.  |  First Impressions 
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