Customer Reviews for U-Haul Moving & Storage at Kanis Rd

7,861 comentarios

7618 Kanis Rd   Little Rock, AR 72204
(W Of Rodney Parham Rd)

(501) 224-5510

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(501) 224-5510

7618 Kanis Rd
Little Rock, AR 72204
(W Of Rodney Parham Rd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN O. 
Clasificación:
5.0

Better quality trailer, trailer was dirty and rusty. Damaged my sofa and had a hard time opening and closing door.

Shayan H. 
Clasificación:
5.0

My mom recommended and I also had a storage before it's very nice with nice employees

laquinta W. 
Clasificación:
5.0

Get better wind sheild wipers

danyell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave N. 
Clasificación:
2.0

Communication and customer service. I called close location - got central - wrong location reserved in email. Called again - central, told would correct and would receive a call from location. Nothing - physically visited site - they had reservation. Got truck - gas below 1/8th - took photo into rental desk - fuel light after 6 miles. Returned truck - desk to discuss gas and charge for no blankets and dolly. Was quickly told I received a text after leaving location which I should have completed concerning incorrect charges, but they would check because wasn't informed of text. Also told renting online caused problem - rented over phone. “Did me a favor, but next time have to complete text”. No mention of text during central phone rental. No mention of text while picking up truck. Nothing posted at rental desk about very important text to complete or U-Haul without any culpability.

WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

veronica M. 
Clasificación:
2.0

Get my information updated.So I don't have to sit for a hour when I go to pick truck up☹️ This has happened to me twice now. It is so embarrassed to have to go through this in front of people. Talking about we can't rent to you, because of some red flag stuff. I know I haven't did or owe U-Haul nothing!!

Pamela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan P. 
Clasificación:
3.0

Not location specific, but the trucks need a few options. 1. Remote controlled mirrors. 2. Cruise control 3. Bluetooth inputs on the sound system.

James H. 
Clasificación:
5.0

Lamar was very helpful! He showed me how to secure the equipment inside the truck and helped me check in the truck upon return

Kirra W. 
Clasificación:
3.0

The General manager stated that I was smoking weed in the truck and charged me $20 , I do not smoke weed and why would he say such thing. And I want my money back for the cleaning fee. 7618 Kanis road

JOE C. 
Clasificación:
2.0

I have got truck late by 1 hour because truck got lock issue etc , I told them I will return truck late by 1 hr. when I returned the truck by 1 hr late , I have got charged additional 40$ , I don't know why they have charged additional amount of 40$.

Srinivasan J. 
Clasificación:
5.0

It was great!

Mark C. 
Clasificación:
5.0

It was a quick and easy pickup. Pulled it 1100 miles with no issues.

Brett C. 
Clasificación:
4.0

They UHAUL app is Bad. The record at check in showed more gas in the tank that what was the there. the app would not let me upload a photo. This has happened twice to me.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

james M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angelica S. 
Clasificación:
1.0

front door of business locked when i arrived 2 hours before closing. had to use hidden side door to enter. rep I spoke with was abrupt and definitely not friendly. kept pushing me to do checkin online. tires were dangerously low and had unrealistic tread. they should be replaced soon. van was parked in difficult spot to retrieve. 6 employees nearby doing nothing could have moved it to a better location. online return kept freezing, which required 4 attempts. it shouldn't be this hard to rent a van.

Burk H. 
Clasificación:
4.0

Everything went very smoothly and I paid almost exactly what I had been quoted. Very good experience and the staff was very nice.

Carol E. 
Clasificación:
5.0

Great group of employees

CHERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

malissa L. 
Clasificación:
5.0

Super friendly and helpful staff.

Robert S. 
Clasificación:
3.0

Still can't get in contact with anyone about my refund

Kyndia B. 
Clasificación:
4.0

Contact the customer before you just decided to mail off there deposit. Now I have to wait for my deposit to be delivered to my old address. I was at work and I was going to stop by to pick up my deposit but instead they took it upon their self to mail me a check.

eric L. 
Clasificación:
5.0

The ladies there were so effecient and helpful and made the process way easier then I anticipated. Thank you Kanis Uhaul for all your help.

kimberly T. 
Clasificación:
5.0

This location definitely took alot of pride in there job , equipment and customers!

Richard P. 
Clasificación:
5.0

The staff was very polite and sweet. Servicio al cliente de excelencia. The trailer I got was great and clean.

Sabrina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tremayne B. 
Clasificación:
2.0

The employee that encountered with was very rude. He was on his cell phone the entire time while trying to help me. Then gave me the keys to the truck an said I don't know where this truck is in will have to find it.

Megan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique S. 
Clasificación:
5.0

You guys did wonderful the whole team,but please Show your worker Eric sleaxander how to talk to other staff before making crucial decisions,.but any how thanks team for fixing things to help me and the guys,.,?!

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
2.0

The truck stated it got 6 miles to the gallon. I drove 7 miles. I was charged $24.70 for gas. Going back to movers. Also the doors going to my unit were hard to open and you couldn't prop them open

Lori B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYEASHA B. 
Clasificación:
5.0

I believe the uhaul place is very good and also awesome!

laquinta w.  |  First Impressions 
Clasificación:
2.0

It is understaffed. There was only one employee when I was there.

Stephanie I. 
Clasificación:
3.0

When I picked it up and there was some old broken roofing shingles in the trailer. Enough to fill up half of the 5 gallon bucket. I understand there is a cleaning fee if not return clean. I returned with more cleaner than I pick up. The place is a good location.

Tim L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Quadrell D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

Awesome staff and expperience!

Chantia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIZZY C. 
Clasificación:
5.0

Everything was ready as expected. This location met my expectations perfectly.

James B. 
Clasificación:
5.0

Beth at the kanis rd office has been such aufe saver an is always so friendly. She does an amazing job. I will return to that office an recommend all friends an family.

valerie O. 
Clasificación:
2.0

Original trailer had a flat tire that the worker didn't even notice. I brought the replacement trailer back a day early, and got a call the next day asking why I didn't return the trailer. Uhaul might want to start hiring people who can pass a drug test.

Erik H. 
Clasificación:
5.0

No problem at all. Easy dealings

Lawrence S. 
Clasificación:
2.0

There were two men helping us. One was extremely rude. The Haul had random objects in it and was clearly not cleaned out.

Tiffany B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVORA S. 
Clasificación:
2.0

Very disappointed in the gas gauge issue. It would not register as I filled the tank and ended up filling the entire tank instead of returning it half full as required. This REEKS of tampering as I've read about this same issue on multiple social media sites. Do better, U-Haul!

Raye B. 
Clasificación:
4.0

Only problem was that I drove the truck for 15 miles and was charged for three gallons of gas, Seems excessive as that would make it five miles per gallon.

Philip G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby L. 
Clasificación:
3.0

Get better people with better customer service skills not just anyone off the street. The back of the truck had dirt that I had to sweep out. The location lies about the gas mileage said it was full when it wasn't. So you have to make sure you pay attention

KRISALYN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lakeisha W. 
Clasificación:
2.0

I was billed for 4 days and only had it for 3. I picked it up on Sunday and brought it back Wednesday at 3pm. That is only 3 24 hour periods and I was billed for 4!

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T. 
Clasificación:
1.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cliffany C. 
Clasificación:
3.0

The storage unit has the sheetrock or something hanging from the ceiling and its definitely not the size of a 1 car garage

Kay S.  |  Online Move In 
Clasificación:
2.0

George Marshall, had the demeanor of a teenage boy who is too cool to do anything for no reason at all. He huffed at everything. For the questions he was too bothered to answer, he just called the name of his coworker to explain…For him.

Brittany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamya C.  |  Overall Experience 
Clasificación:
5.0

Great staff everytime u need assistance

GREGORY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shimon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catrice B. 
Clasificación:
3.0

When hooking up the trailer to a customer's vehicle, pay attention to the details and ensure safety protocols are followed, as the trailer lights were not hooked up prior to leaving the Uhaul grounds and I was flagged down by a passerby to let me know that my trailer lights were not on, which I then had to pull over and plug them in.

dante S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amer A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
2.0

I was over charged per the uhaul rep who advised me to return the truck the following day admirer renting the truck after 4pm, she stayed before a witness to return the truck at 9 am on 10/16, I forgot to replace gas and then went to refill, returned a little after 9 and she charged me gut 2 days, plus insurance for 2 days. I'm now going to dispute the charge with AMEX

Antonio S. 
Clasificación:
3.0

I was assigned a unit that I did not have access to. There were extra trailers and U-Haul equipment in the way. We had to go inside and asked someone to move it even then there were cars parked in the area which made it almost impossible to reach my unit. If we cannot access the larger units, why even assign them to anyone? I am upset only with this location on Kanis, U-Haul in general has been good to me in the past especially the location on baseline in Southwest Little Rock. It has lots of space to unload, With nothing in the way. I needed something closer to home so I picked the Kanis location but I should have just driven the extra miles.

Angela B.  |  Online Move In 
Clasificación:
2.0

Staff was rude and ignored me when I was standing at the front desk. They talked about fixing their personal trucks for 5 minutes before I was greeted.

TIESHA P. 
Clasificación:
2.0

When we tried to return the trailer, we were told at this location that they could not accept it because it showed another location for drop off. However, we had a copy of our contract that showed this location to be where we were supposed to drop it off. They reluctantly accepted it

Beverly B. 
Clasificación:
5.0

Eric (I think) waited on me and handled everything very quickly and professionally. Thanks for this service

patsi B. 
Clasificación:
5.0

Servicio al cliente de excelencia. Job well done. Thanks all!

Zack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

lakeitha b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbie B. 
Clasificación:
5.0

Great customer service. Even gave me straps that a previous client left. Check in at the end was great as well.

Victor W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany P. 
Clasificación:
5.0

Very professional group of people. Very helpful.

Gary P. 
Clasificación:
2.0

I made an appt two weeks prior., I was told they would call to confirm when hitch came in because they needed to order it. I called to see if it was in and was told they would call me back. This didn't happen. I called them and they finally figured out it came in the day before. Was told I was set for my appt at 9 next morning. Showed up at 9 and was told installation guy wouldn't be in until 12:00 and there was someone else I. Front of me. Finally installed but frustrating. Terrible and inconsiderate customer service. P

Sabrina F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

dede O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
5.0

Great

Emmett W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

martin t.  |  Overall Experience 
Clasificación:
3.0

Although I had a pretty good experience with this facility, I experienced mold and mildew on my items and clothing up on removing my belongings. I paid for a controlled climate purposely to avoid this but ended ip with mold and mildew anyway. I am highly disappointed that this happened even though I paid for the controlled climate unit. These irems now myst be replaced.

Rita K.  |  Overall Experience 
Clasificación:
3.0

No additional comments at this time.

LEJUAN W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tammy D.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melvin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelton R. 
Clasificación:
1.0

Stop charging people cards that don't have anything with yall and the facts that uhaul took my money off my card and im having to wait to Monday just to talk to a manager and it happened saturday morning and I need my 109.95

KAY B. 
Clasificación:
5.0

No complaints, excellent service. ,🙌🏾

Daniel W. 
Clasificación:
3.0

Don't make the customer pay for fuel not in the truck. P

LEWIS H. 
Clasificación:
1.0

I was charged $82 dollars and it should have only been a charge for $41. I have emailed customer service twice but have not heard from anyone. Can someone please contact me? Jeff Priebe priebejeff@yahoo.com

JEFFREY P. 
Clasificación:
5.0

Customer service was great. Pick up was easy and drop off was even easier.

Michael P. 
Clasificación:
3.0

El cliente no dejó un comentario.

MIAKAMILLE F. 
Clasificación:
5.0

Did great

alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE J. 
Clasificación:
5.0

This location is very clean and secure. The staff is very helpful. Great experience.

levell c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melinda y.  |  Overall Experience 
Clasificación:
5.0

I never moved in the storage room, but Kanis U-Haul has excellent people working there!!!

Elaine S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marchyelle B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marva D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roshaunda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

martin t.  |  First Impressions 
Clasificación:
5.0

good service and friendly people

Gerald B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Balame S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole a.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LATONYA W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAWNNA C.  |  First Impressions 
Clasificación:
4.0

All of the staff was super friendly and helpful! I would like to highlight Fredrick (Dricka) who was super helpful and professional with her operations and procedures!

CRAIG B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LATONYA W.  |  First Impressions 
Clasificación:
5.0

You're staff was very helpful and knowledgeable. They all had great sense of humors, which I enjoyed. They made the process smooth. This would be would my second or third time renting and it won't be my last. Thank you and your staff.

calesha b.  |  First Impressions 
Clasificación:
1.0

Messages received from your computer were incorrect and offensive. Local personnel were friendly and efficient. The computer messages were extremely annoying and OFFENSIVE.

PHYLLIS C.  |  First Impressions 
Clasificación:
1.0

There were only people that were willing to help customers outside even if they were trying to call the automated call cycle would be on because imaybe they are two hours or an hour from smoke break and they put out the cigarette to run in and you pull up into a handicap spot because my hang tag showed inside my truck but no one came to the back until I had asked a young African American to move the other truck to as well because we were trying to get as much as possible out my storage and that young man helped to move every piece carefully as possible so as not too make much movement because somehow things had shifted and I knew who used my code only me unless given access by me but I had to be there to physically put it in by night or day…which is why I chose your largest outside unit @management…Mr Chris…I was your client in the full size unit that held the most furniture because of CoVid I was immediately released to go home to NLR because I lived in town about 30 minutes from campus I packed what I could until Augustnand I moved completely with your biggest truck and a one way reservation to Little Rock but we got there late at night but I knew my instructions really well..and the lock I bought at the Uhaul @ pickup of truck somehow didn’t get put o one no more than the 2nd evening I was notified that there was no lock on my unit and truly there was a busted blue lock left open & hanging on barely to all my precious so I hoped everything was okay and carefully put a new lock on… and it’s still in my truck from that day to this and Mr Chris I know you read poor or good reviews this one is bitter sweet because I lived the 25 access when I learned immediately to follow the assigned path cause 24 clearance I support the payment and you keep the film footage and if you roll them back to the Wednesday before thanksgiving a young man by the lady name of “Chisholm” assisted me and the ladies sat inside never came out to see what was going on nor did they answer the phone as I drove all the way to my storage because my brother in law was frustrated because of a disability( veteran tags disabled due to back he couldn’t go back and forth because he waited for me and came to the truck and I stopped at the kiosk as they’d told him and I peered thru the glass quickly to see one person being assisted which was a white lady getting immediate assistance and one black guy who saw me looking in and felt uncomfortable 🥴 as he turned away his glance…so I bloated my horn because I knew it was a holiday and it was two young ladies at the desk who’d look or listen to the phone and not attend to anything or anyone outside those doors black or white make nor female….which one younger and very cute woman a little chunky but was very kind because she saw all of my broken pieces of antique furniture broken and busted laying on the ground and also I taped everything I didn’t submit it because my heat had gone out in my home and I was displaced so I was fighting my health because of a second major knee surgery torn meniscus…and as I lay in the bed I’m trying not to cry anymore over the loss of furniture that can’t be replaced be cause I so carefully moved and wrapped everything I could in Russellville as my younger brother 6’4 at least 309 prior to CoVid 29 status which he caught almost twice because he’s a very hard worker but suffered from undiagnosed sleep apnea , back log that killed so many as they waited in line with the VA to get their treatment for back that got thrown out because you’d fear nothing to jump out of a plane and hit the ground running if your bands of men by blood 🩸 or not and you took an oath as I do now as well every time I testify as a expert witness I mute the phone and let the courts no my status in advance because the knee pain started as I started to climb stairs slower in beautiful town home had to be locked up with the beautiful new furniture I hand picked with care and had it expertly delivered at one hundred dollars 💵 to get my 1st check because I couldn’t drive back and fourth physically at the time because my body could t take the one hour and 15 to thirty minutes as long as you’re flowing with the traffic toward ATU WITHOUT POLICE / and many other variables controlled by Mother Nature and not just the police and yes I’m African American woman and very proud of my full faculty status that I was asked to come to ATU for a meeting with the Rehabilitation board that I still sit on but the coordinator is much older and yet remains a very proud Air Force veteran that retired as full director at Ft roots and met me by addjunt status on line because my program is to help people like me fat tall small wheelchair or barely walking we all need a little help but don’t make wait to respond because the woman that helped me makes me cry because she has a pure heart but not complexion because I know the pain watching those with addictions and how they suffer and yet we still turn a blind eye ..not me

Stacey M.  |  Overall Experience 
Clasificación:
1.0

I held a storage unit with this facility for about four years. I paid on time. As time went on the facility began to go down hill. They removed the main gate to the storage units, thus providing less security. Many of the other tenants were delinquent on payments. Uhaul staff started loitering about the facility at odd hours appearing to be sketchy. Finally my unit was burglarized and the thieves covered their tracks by putting their own lock on my unit. It was methodical and planned, giving the appearance of being an inside job. Don't leave your stuff here. They didn't even sound surprised when I reported it because they didn't care.

george v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MECCA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VEOLA J.  |  Overall Experience 
Clasificación:
5.0

Only problem I had with U-Haul was there was no grace period for payments. A late fee was assessed immediately. I understand sometimes I was a couple weeks late and I understand the late fee in that instance, but when I was only a day late I was assessed a $30 late fee and that's hard when someone lives paycheck to paycheck.

Barbara S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

odessa b.  |  Overall Experience 
Clasificación:
5.0

Odell was awesome

Devera H.  |  First Impressions 
Clasificación:
5.0

They were excellent especially ms Thornton she was a delight made everything smooth and enjoyable

EDWARD H.  |  Overall Experience 
Clasificación:
5.0

The staff were so helpful and attended to my every been. A GREAT group of people who made my moving experience the best ever

Tamahtra M.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

CHARLENA W.  |  Overall Experience 
Clasificación:
4.0

There were holes on the ceiling. When I removed my items there was debris all over the items in the back. Also, I saw roaches roaming the walkways. Other thank that the facility was great.

Alletha B.  |  Overall Experience 
Clasificación:
5.0

The staff at this location were absolutely awesome. The all provided so much help with my storage needs.

Tamahtra M.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Linda P.  |  First Impressions 
Clasificación:
2.0

Staff acted as if I was a bother

VICTOR G.  |  Overall Experience 
Clasificación:
4.0

The process of securing the storage unit was a longer process than I had anticipated. I spent 45 minutes to an hour in this process, which was more time than I had anticipated.

Rita K.  |  First Impressions 
Clasificación:
3.0

Prices high. Workers clearly hate working there. I always feel like I am a bother to them

VICTOR G.  |  First Impressions 
Clasificación:
3.0

Just need to get some service for roaches cause I show some there

Tina T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA R.  |  First Impressions 
Clasificación:
3.0

Price is high for a storage unit with no frills and no interior lighting for nighttime load in.

Ryan A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Max i.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DESHONE M.  |  Overall Experience 
Clasificación:
1.0

Manager, please call me. Rhonda Jill Matney 857-334-7370

Rhonda M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia R.  |  Overall Experience 
Clasificación:
3.0

The unit and storage areas were clean and access was convenient, etc. pricing was also reasonable. The biggest frustration point was difficulty in reaching a person over the phone. This was a consistent struggle over the years.

william a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M.  |  Overall Experience 
Clasificación:
5.0

The guy that waited on me was excellent

DESHONE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MECCA M.  |  First Impressions 
Clasificación:
2.0

Please clean up the parking lot i had to get 2 brand new tires bc I had 2 screws and 1 nail in 2 different tires. My husband picked up a large screw with a wing nut attached. I'd like to sue yall for new tires but I can't prove it even through I picked up countless nails and screws and even warned other people check your tires !!!

HELEN H.  |  Overall Experience 
Clasificación:
1.0

The storage unit was nice but when it comes to customer service it’s HORRIBLE it seem like it’s no communication between the employees then when they call you the is very RUDE they try to talk to you like you can’t comprehend then when they relize they made a mistake they just wanna holler well we humans and do make mistakes like I told the RUDE manager as well money or nothing else is a issue my biggest problem is customer service especially when I’m spending my money

Shontoin Lawand B.  |  Overall Experience 
Clasificación:
3.0

A part of my car was stripped. Costed me a lot of money to fix.

Raymond O.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Charles C.  |  Overall Experience 
Clasificación:
1.0

I was happy to get a free storage unit to put my furniture in until I can get it in my place.

BERNICE R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tetrica Lanell S.  |  Overall Experience 
Clasificación:
3.0

To high no speacil

Charles C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WANDA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S.  |  First Impressions 
Clasificación:
5.0

Thanks Antonio 😊..

martina e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jack h.  |  Overall Experience 
Clasificación:
4.0

Antony makes all the difference for this location. Great attitude.

THOMAS G.  |  Overall Experience 
Clasificación:
1.0

Your GM is a racist. She was very rude to me and she refuse to respond to my emails or ones from my family. I paid you all for about three years, and when i was hospitalized for emergency surgery, my daughter asked for a possible ext. Dhe even had a letter from my doctor. Your female GM said, I don't care if she is sick. She has to pay. My daughter never said she would pay, only asked for a few days after the 3rd. So, no I will not be telling anybody about how good you are. You all should be ashamed. She is a rude, racist who does nit have a heart of compassion. I paid, yes I did!

deborah w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS G.  |  First Impressions 
Clasificación:
4.0

Only thing I didn’t like was I checked out on the 30th of October and my bill wasn’t due until the 3rd of November and I still got changed for the whole month of November

Mecca M.  |  Overall Experience 
Clasificación:
5.0

I love uhaul!

Candice M.  |  Overall Experience 
Clasificación:
2.0

I visited Uhall on the ninth of this month, as usual to pay my bill or earlier, italk to one of the supervisors about what kind of help that they were doing for their Customers due to Covid 19, he only offered me late fees coverage, that's not a issue i am never late been using the storages for three years was having problems cause i am now unemployed, couldn't GET ANY HELP UNBELIEVABLE

chyrel h.  |  First Impressions 
Clasificación:
4.0

Good for storage but the price was just tooooo much. I found a huge storage with all of the amenities etc and it's just $55 other than that it was not so bad and it worked while I needed it

ASHLEY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valorie F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valorie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kaverick h.  |  Overall Experience 
Clasificación:
5.0

I’ve used this location for years off and on and have always had a good experience.

CHERITH B.  |  First Impressions 
Clasificación:
5.0

I’ve used this location frequently & have always received excellent service.

Joe L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful. Antonio was especially friendly and helpful- he went out of his way to make sure I was taken care of.

TRAVIS MATTHEW S.  |  First Impressions 
Clasificación:
5.0

Marshall and Antonio where great in helping get me checked in and set up in the storage unit I needed! Great assets to your location!!

Jason R.  |  First Impressions 
Clasificación:
5.0

Superbly helpful and friendly I couldn't of asked for more. ¡Gracias!

Dustin T.  |  First Impressions 
Clasificación:
5.0

Very helpful, friendly employees!! I would absolutely recommend this facility to anyone in need💯

Kayla Z.  |  Overall Experience 
Clasificación:
5.0

The staff was great! Very friendly and helpful!!

Kristin M.  |  First Impressions 
Clasificación:
3.0

The employees were very friendly and helpful, but the facilities seemed to have many issues. A lot of interior lights were burned out on multiple occasions when we visited, the gate to access the storage building area was always open when we visited, we noticed rat poison laying around, multiple units near my own had cards on the door that said they had mold growing inside and remained that way the entirety of the time I had my unit, and the insulation on the ceiling in my unit was falling apart so badly that all of my items had to be cleaned off upon removal. As I said, the staff was always kind and helpful, but the facilities could use some better upkeep.

Melissa J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN N.  |  Overall Experience 
Clasificación:
5.0

I had a free one month storage as a bonus for renting from Uhaul which in itself was a plus. The staff went above and beyond in networking for me to help sell the fridge I was storing, saving me storage fees. I am very grateful to them for their efforts and time. It is a blessing to have caring people, especially during the time of a stressful move. Thank you again management and staff of Kanis Rd store in Little Rock.

William K.  |  Overall Experience 
Clasificación:
5.0

Antonio is the best. He helped us in so many ways we can not thank him enough!

James K.  |  Overall Experience 
Clasificación:
3.0

My only complaint is that the outdoor access storage unit I reserved online was not actually available when I arrived. There were indoor and larger units available, just not what I asked for or what was confirmed online. The storage unit I ended up with was $30 more per month, which will add up over time. I was told that the U-Haul website confirmation doesn't necessarily mean anything for the local U-haul businesses. I've had this problem before where the right hand doesn't know (or care) what the left hand is doing. The local folks did try to accommodate my exist request, but it would have meant going to a different branch/facility, one further away from my residence. The average rating is for the complete (and final day of the) U-Haul experience.

Joel E.  |  First Impressions 
Clasificación:
5.0

This is a great place for storage!

demetria w.  |  Overall Experience 
Clasificación:
4.0

While the staff was mostly friendly. One in particular name Antonio Cokley. The cleanliness of the place and security of the place could be better. I pd for 24-Hour access, the security gate was not c

EVELYN M.  |  Overall Experience 
Clasificación:
5.0

Top notch team at this U-Haul -- friendly and helpful.

Brock M.  |  First Impressions 
Clasificación:
5.0

No complaints. Was treated with respect. Everyone was helpful

Andrea D.  |  First Impressions 
Clasificación:
5.0

Two members of the team assisted me at a time that was stressful for me. The manager/owner was very calming and patient which helped to relieve some of my anxiety.

Donna N.  |  First Impressions 
Clasificación:
5.0

Everything was great!

Jeff H.  |  Overall Experience 
Clasificación:
5.0

Have no comments

Lawrence T.  |  Overall Experience 
Clasificación:
5.0

John was great. Helped me solve a problem with a reservation with ease. Huge property with plenty of room to turn around, park, and manage my trailer and vehicles. Best U-Haul I've been to ever.

Jeff H.  |  First Impressions 
Clasificación:
4.0

The manager Coley handle my business very prompt and professional but I was shocked when he told that this location didn’t offer a storage free for the month when you rent a truck..

Lawrence T.  |  First Impressions 
Clasificación:
5.0

They made sure everything was taken care of in a quick manner. I didn't have to worry about anything. Please give this location a raise

Gregg F.  |  Overall Experience 
Clasificación:
5.0

Everything went great! Great customer service and great people. Thanks for all the help.

Glen S.  |  First Impressions 
Clasificación:
4.0

Ninguno

JACKIE J.  |  Overall Experience 
Clasificación:
5.0

the staff at uhaul was very helpful and professional.

Dallas I.  |  Overall Experience 
Clasificación:
3.0

The $30 late fee on the 3rd day after your due date is like racketeering other storage facilities charge a $1 a day when late.

toiya M.  |  Overall Experience 
Clasificación:
4.0

Gracias

neta d.  |  Overall Experience 
Clasificación:
5.0

Great job

michelle l.  |  First Impressions 
Clasificación:
4.0

My experience at this u-haul has always been good. Friendly customer service.

kelly c.  |  First Impressions