Customer Reviews for U-Haul Moving & Storage at Harbor Blvd

3,319 comentarios

822 S Harbor Bl   Santa Ana, CA 92704
(Coming down S Harbor Blvd enter first driveway passing AutoZone)

(714) 839-3220

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(714) 839-3220

822 S Harbor Bl
Santa Ana, CA 92704
(Coming down S Harbor Blvd enter first driveway passing AutoZone)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

adrian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yeny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

friendly & helpful staff

VINH N. 
Clasificación:
5.0

Team at 822 Harbor Blvd in Santa Ana are amazing!

Harold D. 
Clasificación:
5.0

The Management created a smooth and easy drop off. Totally easy. Thanks so much!!

Scott F. 
Clasificación:
5.0

overall a smooth transaction

Caryll G. 
Clasificación:
5.0

El cliente no dejó un comentario.

javier P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armando E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

Prices are affordable.

marco S. 
Clasificación:
5.0

Staff was very friendly and got us running!

Matthew E. 
Clasificación:
5.0

Awesome customer service, workers on staff were the best

Garry S. 
Clasificación:
5.0

Friendly, helpful staff.

Jock D. 
Clasificación:
4.0

No changes recommended

Joseph B. 
Clasificación:
4.0

El cliente no dejó un comentario.

marlon C. 
Clasificación:
4.0

I went to the nearest one to me according to Google search and it was "going out of business no longer renting U-Hauls" fun bicycle ride, Can you update Google maps thanks

RICHARD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
1.0

El cliente no dejó un comentario.

gerardo I. 
Clasificación:
5.0

very friendly and helpful staff

RYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
2.0

On drop-off, there was only one employee working and the location was busy. I had to drop the trailer myself based on poor staffing.

Jann V. 
Clasificación:
5.0

Very fast and courteous customer service.

Pat H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
1.0

The guy working that night i forgot his name was very rude over the phone, and the girl told me to go put it away myself because i got there after hours, when this location closed at 8 pm and i got there 7 mins before closing time.

Luis G. 
Clasificación:
5.0

Great service. Good instructions.

Jose R. 
Clasificación:
5.0

Great customer service....!!!!

Ricardo M. 
Clasificación:
2.0

Hitch is good. Electrical wires are exposed and left hanging under the car

Tal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

This was my first experience renting from a Uhaul center - it went great! The team members, Alfonso and Yahe, were professional and very helpful with my reservation. I'll definitely be back for all my moving needs.

Alyssa G. 
Clasificación:
4.0

Manpower was a bit short handed, but the employees were working very hard to keep up with the flow. Very contentious and friendly.

MARK K. 
Clasificación:
1.0

Please don't make guarantees you can't fulfill.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tri N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
3.0

Service is not friendly at all

Long T. 
Clasificación:
5.0

Seem to be unfair to charge customers an extra day rental and insurance for 20 minutes late on 4 hours contract.

hoang H. 
Clasificación:
1.0

First off the reservation got moved to a different pick up and drop off location without the option of taking it back to the original location without prior authorization from me. Very inconvenient. After trying to talk to customer service representatives at both locations they were rude and mentioned that the only option I have is to cancel the reservation and reschedule. Very disappointed

Stefan P. 
Clasificación:
1.0

Paid for a 5x8 got a 4x9 honestly that's poor service. They told me either you want it or you can leave it. Wouldn't visit this location next time. Funny thing it's less than a mile away from my home.

German S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeNgoc H. 
Clasificación:
1.0

This location is HORRIBLE. They didn't have the U-Haul truck I reserved online (I reserved a 15-foot truck, NOT a 20-foot truck). I took the 20-foot truck because it was the only one available. What is the point of the reservation if it's not going to be there when I need it? The 20-foot truck was stressful and cumbersome to drive. Over an hour was spent at this location in trying to get everything going. The appointment was for 9:30 am, and I wasn't out of there with the truck until 11:00 am because they couldn't figure anything out. Also, it had NO GASOLINE in it, so I had to spend additional time filling it with gas. They made it sound like I was receiving a discount to go through the trouble, but it was just a partial reimbursement for the gas money I spent. Understaffed, unprofessional location. I should have received some sort of discount for my reservation NOT being available and for the time they wasted. Would never recommend this location.

Lisa L. 
Clasificación:
3.0

The wait is way too long, then when he checked out, he told me he would email me the receipt. I was a bit stunned at the final bill. Though I had to pay for some gas, I don't think it was 30$

Duke A. 
Clasificación:
5.0

Very good crew . Help me with the connection and operation of the equipment. The person at the office was very friendly., Thanks . For sure will be back to this location ..

EDWIN G. 
Clasificación:
3.0

Still waiting on my contract to be reviewed, was overcharged about 30 miles. You can have employees to double check milage before writing it down. Truck was not as clean outside, took a little longer than expected to pick up the truck.

Oscar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo H. 
Clasificación:
4.0

none

EMILIO V. 
Clasificación:
5.0

This location is probably the friendliest one I've been at. The other locations seem to be staffed by employees who do not want to be there, and seem to be bothered when asked questions about equipment. Gracias.

martin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ming L. 
Clasificación:
1.0

The employees were overwhelmed, I was overcharged by $150 and it still hasn't been credited to my account which made me short on my rent not to mention that I was supposed to remove items from my storage by 6pm on September 30 but when I arrived for my reservation appointment at 5 I didn't leave uhaul until 5:45 because they took so long and now I have to pay $250 for not removing the items on time

TracyLyn V. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACK C. 
Clasificación:
1.0

Better training of staff . It took 1 hour for them to complete my reservation.

Mark L. 
Clasificación:
4.0

I recommend not to schedule drop offs at 9am when they open... it is too busy and no one available to assist in the lot.

Felipe G. 
Clasificación:
3.0

The store was super busy and small, lack of help present, stood in line close to a hour to get truck. Truck was dirty and needs some cleaning. Also was told gas tank was full and when I left, it was not full. The clutch kept sticking on the shifter. Trucks could use some upgrading such as back up cameras, electric windows and doors.

Ricky A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

I needed to get a U-Haul @ two different days of the week and found that l was a satisfied customer over all after l was done using their rental.

DANNY J. 
Clasificación:
5.0

u r #1

Thuan L. 
Clasificación:
3.0

I had my reservation for a month. You guys canceled it by double booking.

Adam N. 
Clasificación:
5.0

Reservation got moved to this location. In the past, if the original location couldn't meet my reservation I got a discount. Didn't get in this time and was a bit dissapointed.

Steven C. 
Clasificación:
5.0

All good. Great staff.

Michael S. 
Clasificación:
1.0

The lock on the back door did not work. When I picked up the truck, I was boxed in for almost 30min. The driver door look did not open with the key. I needed to use the passenger side to unlock the driverside and enter the truck

ADRIAN P. 
Clasificación:
4.0

The lady that helped me to book in was great and helpful.

Karen B. 
Clasificación:
5.0

Cyn was very helpful. She went above & beyond giving me a free upgrade & compensating me when the trailer size I had reserved an entire week prior to my arrival was not available. She & her co-worker were awesome helping us attach it to our tow hitch as well.

Yvette R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence K W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Balvina V. 
Clasificación:
5.0

Great staff!

Noel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phong P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

All is well. Thank you.

ORLANDO J. 
Clasificación:
1.0

Horrible customer service experience employee was not helpful at all. Reservation location was selected and secured, but when I input info to check-in before arriving, the location and time completely changed and made everything more difficult for moving. Also, originally quoted $45 and somehow got up charged to $93 ridiculous!

Marcus N. 
Clasificación:
5.0

Nada

Senouci D. 
Clasificación:
5.0

This is the best Uhaul location and staff I have ever had in 30 years of using 100 times.

tammie F. 
Clasificación:
5.0

Love this location.. much easier use than Fairview & Garden Grove blvd ! Brittany really knows her stuff. I have three more upcoming orders and appreciated her help getting them setup.

Lori S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy G. 
Clasificación:
5.0

Very friendly staff.

TIEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto T. 
Clasificación:
5.0

The whole process was great.

lauro B. 
Clasificación:
1.0

Me cobraron mucho más de lo q había acordado 350 dólares

RainerJose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicente C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eloy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eloy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mireya L. 
Clasificación:
4.0

Staff very helpful

BRAD D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel R. 
Clasificación:
5.0

Location was easily accessible.

Jude C. 
Clasificación:
5.0

Staff were both exceptional , pleasant , professional & helpful . They went out of the way to complete the transaction. All done in a speedy way.

DAVID U. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott W. 
Clasificación:
5.0

Kira and Cynn were very helpful at the Santa Ana store on harbor blvd. They were kind and professional. The drop off location in Inglewood was also kind I didn't get his name but he was also very kind and professional.

Stephanie R B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quinton S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVE S. 
Clasificación:
5.0

Awesome & Friendly staff. Was very knowledgeable of product

Greg C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MRobin C. 
Clasificación:
5.0

I want to give a HUGE THANK YOU and shout-out to David and Alfonso and the entire staff at the U-Haul on Harbor Blvd in Santa Ana. They were very very extremely helpful and accommodating. Their customer service is above & beyond and deserve more than 5 stars. I highly highly recommend them for your storage and truck rental needs. Thank you again and God bless you all ~Konni

Konni M.  |  Overall Experience 
Clasificación:
5.0

David was very friendly & professional.

Louis T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

olivia c.  |  Overall Experience 
Clasificación:
5.0

So glad I found Uhaul for my moving needs. The U-Box was very nice and was delivered according to schedule. Thank you ! I will recommend and use your services in the future. Ana k

anna k.  |  Overall Experience 
Clasificación:
5.0

All the employees are the best at the Santa Ana location and they are super helpful! Gracias.

Vanessa P.  |  Overall Experience 
Clasificación:
2.0

My daughter payed for a month storage that was raken by someone else after a week. She was offered a pod that would cost more than the original storage unit and ended up with nothing.

MAXINE S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Adaline T.  |  Overall Experience 
Clasificación:
5.0

Best staff ever.

Carrie L R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

juan l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B.  |  First Impressions 
Clasificación:
5.0

The staff was always exceptional and always helpful.

Catrice K.  |  Overall Experience 
Clasificación:
5.0

I would like to thank (Candyse Hart) for the way she treated the customers and including myself, the professionalism she has was amazing to finish my storage reservation in few minutes. Thanks a lot

Jalil M.  |  First Impressions 
Clasificación:
5.0

Fast & efficient. Got my storage unit setup with no fuss. The unit layout is better than most places. It's easy to get in & out of your spot w/out having to go thru a maze of hallways & corridors.

Melquan G.  |  First Impressions 
Clasificación:
5.0

Gabriel was very kind, personable and exhibits great customer service!!!

Daniel S.  |  First Impressions 
Clasificación:
5.0

Gabriel Velarde was most helpful, provided very clear explanations, and even willing to call other U-Haul locations for me. The storage unit itself was in very clean and good condition.

Rosalinda G.  |  First Impressions 
Clasificación:
5.0

Friendly and very helpful staff! Highly recommended!

RICHARD D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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