Customer Reviews for U-Haul Moving & Storage at Georgesville Road

5,213 comentarios

775 Georgesville Rd   Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)

(614) 678-7713

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(614) 678-7713

775 Georgesville Rd
Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

When I walked into the customer service area to retrieve the key after checking in on my phone, I was not greeted by anyone. It's just a little thing, but a simple "Someone will be with you in a minute" goes a long way. I hate not knowing who is available to help and who is busy and I definitely don't want to interrupt someone if they are in the middle of something important so saying that helps me to know that you are busy but you'll help when you are done.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
3.0

I reserved a trailer 7 days before we arrived. When we arrived I was told by the guy behind the counter ( who really acted like we were ruining his goofing off time) that they didn't have one. When we just drove past 3 in the parking lot. His lazy ass had to go out and check it in. Another disruption to his lazy morning. Georgesville road in Columbus, Ohio

Janice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faisal A. 
Clasificación:
3.0

Dave, I believe his name handled the situation well. Gracias

Keith G. 
Clasificación:
3.0

Provide better quality dollies. The appliance dolly we had didn't operate correctly.

Richard H. 
Clasificación:
4.0

Be faster at the front desk.

Donald M. 
Clasificación:
5.0

Very easy drop off. The gentleman who helped me was great. I highly recommend them.

rob C. 
Clasificación:
5.0

The representatives were friendly and helpful. I can't think of anything to improve on.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alma H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ralph L. 
Clasificación:
5.0

Have them work with the people in the office and NOT try it through your screwed up online process. Your in person customer service is SO much better than the online chat support. I would rather BUY a truck before using your online ordering and check in process.

WILLIAM W. 
Clasificación:
4.0

El cliente no dejó un comentario.

becky C. 
Clasificación:
1.0

This is the worst location I've ever been inaugurated serenity trucks, trailers, and storage on U-Haul. The manager is rude in the staff is lackadaisical. Ignore customers and make them wait in an enormous amount of time to be assisted. However one gentleman that went by the name Beanz. Young man should be running the whole operation customer friendly and attentive to our customers need. The manager and the other staff text Mike time is not of the essence for anyone I've been in there idle chat. I will not visit that location again, furthermore I will not be with us too much more are you from your company due to my experience.

AbiYah Y. 
Clasificación:
4.0

drop off person said we got trailer to you EARLY, which meant we would NOT BE CHARGED EXTRA DAY. yet we still have not seen a REFUND OF THAT EXTRA DAY CHARGE from your CORPORATE OFFICE!!! We ARE UPSET WITH UHAUL CORPORATE OVERALL UNTIL THIS IS CORRECTED!!!

Lisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul N. 
Clasificación:
5.0

Ok

Hawa O. 
Clasificación:
2.0

I really can't stand how the charges for rental do not go through at POS and is really messing up my bank records.

patricia F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Quick and easy. Was out in less than 5 minutes.

VADIM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOICES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
5.0

Location was great. U-Haul screwed our reservation up

Michael P. 
Clasificación:
1.0

Feel like the employees there just don't care

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sierra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Great as always

Tonya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
5.0

I am still shocked at how easy this experience was! The folks working today were so kind, experienced, and were running a well-oiled machine! KUDOS!!!

Angie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

I have rented from this location, regularly, for over a decade. Always a great experience. Thanks again for everything!

GERALD C. 
Clasificación:
5.0

Provide Half the amount of furniture pads. When the Uhauls get full they end up taking more room

Alexandra W. 
Clasificación:
5.0

The mobile check in froze on me and wouldn't let me continue from the 2nd screen. I had to call Customer Service to confirm I returned trailer after hours. The rep stated they could see I started a return but it didn't finish.

ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alison C. 
Clasificación:
4.0

Have rented from this facility several times. Always satisfied with their professionalism and service.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon W. 
Clasificación:
5.0

I have no problem with folks on the ground. I had the worst experience EVER with this move from your 800 customer service line. They misrepresented your services to get me into a more expensive one-way trip. They changed the pickup location the day before my move AND AGAIN on route to the pickup location. I have used Uhaul several times this year alone, but I WILL THINK TWICE about ever using your service again. Awful misrepresentative and twisting information to make a larger sale. So disappointed.

Beth D. 
Clasificación:
5.0

The return option on the website didn't work. Had to go in to return.

Cameron T. 
Clasificación:
5.0

Mile rate Monday was $0.69 and today was $0.79. Not sure why price was different?

GABRIEL S. 
Clasificación:
3.0

Computers were down, so checking in was a pain. Over all the process was seem less.

Chuck B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

The team was handling a large number of customers very well and deserves recognition for that. Savannah was great.

Neil S. 
Clasificación:
2.0

The staff was not courteous from the check-in to the person I signed out the equipment with. Also, the equipment was dirty, and I was told to hook up the trailer myself, and when I brought it back I was told to disconnect the trailer? I have a bad back and I had to wait an exceptional long time to get help on hooking each the hooking up, and I had to actually help the young lady when she disconnected trailer. Mainly because she was unable to lift it. I will not be using this location ever again, and I also be reevaluating using U-Haul at all. Please do not send any more of these stupid surveys to me because nothing ever changes when I complete them.

AbiYah Y. 
Clasificación:
1.0

I was charged for 13 gallons of fuel even though I put the fuel back to where it was when I picked the truck up which was a half of tank.

Andrea C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

vincent R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Athena H. 
Clasificación:
1.0

The lady I dealt with at the desk was extremely rude. And the people that worked made me feel like I was being watched while taking my stuff out of storage..I spend alot of money using you for storage and felt more like a criminal then a customer

Lindsey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sydnie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERIF E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGIE L. 
Clasificación:
5.0

Corey and Joe are awesome people to do business with. Always enjoy my interactions with your team.

robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

anita W. 
Clasificación:
5.0

Friendly, professional, efficient staff on pick-up and return. Very painless experience and would definitely recommend.

chris M. 
Clasificación:
5.0

They met our needs and was very friendly and helpful.

ANGELA S. 
Clasificación:
5.0

Assigning a "typical load" suggestion would be really nice. I woefully overestimated the size of trailer I needed which was of course my fault. Having a rough estimate of what sizes of objects each trailer is designed to accommodate would be wonderful

Brian O. 
Clasificación:
5.0

You Rock and Roll, awesome service

BILAL M. 
Clasificación:
3.0

I signed up for the 24 seven pick up in the truck was not ready when I got there

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

No problem at all. Equipment was ready when I arrived

Steve T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE S. 
Clasificación:
3.0

I have not received my email receipt for returning the vehicle. Tyra - at the location said she would send it. Also when uploading my drivers license prior to rental, the site froze.

Ann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

We did most of the rental process on line , we were in in out in minutes. the employees were so nice and answered all of our questions.

Rabecca P. 
Clasificación:
2.0

have a customer service training session with one of the employees that was very combative and defensive. She was excessively hateful and rude when I asked if my tow trailer had been rented to someone else. It had been rented and my order cancelled when the dolly was reserved the day before for pickup on the 15th. One of the other employees cancelled my order without contacting me to find out if I was coming to get the trailer. I pulled onto the lot with my vehicle and the loaded rental truck to see the only tow trailer on the lot being hooked up by someone else. Would not recommend this location unless you deal with Joe at the service counter, he went above and beyond in everything he did. Everyone else was very non-committal and acted as if they didn't care in the least that a paying customer was trying to get something accomplished.

mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter P. 
Clasificación:
5.0

Ensure that equipment that is reserved and paid for is not rented out to someone else when the arrangement was to pick up an auto transport on Friday April 15. When arriving with my vehicle and the rental truck to pick up the auto transport it had been rented to someone else and was in the process of being hooked up and was the only transport on the lot. My reservation that was paid for had been cancelled when the arrangement was clearly to pick up the transport on the 15th. The individual that I set everything up with when I picked up the truck on the 14th was exceptional. His name was Joe and I did not get his last name. One employee though I feel needs some serious customer service training due to being combative in conversation with customers and myself and seemed to have a complete disregard for any kind of customer service. She was very defensive and argumentative in every aspect of interaction with customers.

mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmit G. 
Clasificación:
5.0

This bitch had the check engine light on and was runnin on 3 cylinders but i guess it got the job done. It seemed like that mafk was gon' break down at any second homie. Would rent again

Jacob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryJo A. 
Clasificación:
5.0

The best

Carvee O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kasey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina T. 
Clasificación:
5.0

Nothing great service always 😕

CHRISTINA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mahdi A. 
Clasificación:
5.0

David Schumacher was particularly personable, accommodating and professional. It was overall an enjoyable experience in an otherwise stressful day. A big thank you to the whole team.

Joel M. 
Clasificación:
4.0

Totally automated pick up would be awesome. Drop off was very nice with no human interaction.

Tyler M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eamon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda H. 
Clasificación:
2.0

I would recommend now because of the manager who is employeed there now she take in account of bugs and rodents but 3 yrs ago she was not here so I cleaned my storage after having 3 years it was full of rodent genes and urine all on my belongings I threw away quit a bit of stuff that someone less fortunate could have used and damaged things I had to keep

Latonia G.  |  Overall Experience 
Clasificación:
4.0

At one point I had two spaces rented and there wasn't a discount available. Also prices went up quite a bit. Some of the staff were consistently dismissive carrying on conversations with other employees or completely stop helping me to go help out other customers.

IVOR D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOTHROP W.  |  Overall Experience 
Clasificación:
5.0

The staff member at the desk was very helpful i should have asked for his name but did not he was very courteous and helpful throughout the entire process

Thomas S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Naseer S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nichole C.  |  Overall Experience 
Clasificación:
5.0

I have used other storage facilities before. The employees and the access to my storage unit was above and beyond any other facility I have used in the past.

Mark C.  |  Overall Experience 
Clasificación:
5.0

I’m happy for the reception

ALPHA D.  |  First Impressions 
Clasificación:
5.0

Manager and staff were always in a good mood and very helpful. I would definitely recommend to whomever needs a truck or a storage unit. Thank you, Santa claus.

SAMUEL T.  |  Overall Experience 
Clasificación:
5.0

Want to rent moving truck for Sunday

Bilal M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B.  |  Overall Experience 
Clasificación:
3.0

Kendra is awesome.

Brandy F.  |  Overall Experience 
Clasificación:
5.0

All the staff was so helpful!, And polite will recommend.

TONYA M.  |  First Impressions 
Clasificación:
5.0

All of your people were top of the line. Friendly and very very helpful. They went above and beyond all of my expectations. I thank them so much for making my move so so much easier. If I ever move again, I will use your services again. I tell everyone I know how great it was.

SAMUEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Zachary W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond s.  |  First Impressions 
Clasificación:
5.0

Tyra was incredibly helpful. She explained everything clearly. She was also really understanding whom we accidentally knocked a fire extinguisher off the wall and set of the alarm. I would recommend this facility.

ROCHELLE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID D.  |  First Impressions 
Clasificación:
3.0

Very convenient. Too many abandoned vehicles.

GERALD C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael m.  |  Overall Experience 
Clasificación:
5.0

Nina Craddolph and David Schumacher were extremely helpful and if we need to store any equipment again in the region, will utilize the the Uhaul Storage and Trailer/Truck rental at 775 Georgesville Rd Columbus, OH 43228 (614) 678-7713 over any other storage site within the Columbus, OH region. Service was above and beyond expectations, these are good people.

Brandon I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mandy B.  |  First Impressions 
Clasificación:
5.0

Awesome

tom r.  |  Overall Experience 
Clasificación:
4.0

Make sure main gate stays down for vehicle and other motor vehicles. Other than that well storage facility.

JOSHUA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rolan w.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Nathaniel W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MALVIN C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Toby S.  |  Overall Experience 
Clasificación:
5.0

Great service

LENDARIO G.  |  Overall Experience 
Clasificación:
2.0

False advertisement, seen one price and charged another price higher. Manager avoided contact to resolve issue

April A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Pei K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Airyanne M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN P.  |  Overall Experience 
Clasificación:
1.0

Well I will be Filing a lawsuit because your Manager for that store on Georgesville Road called and the way she talked to my husband was uncalled for and then they say I’m not allowed on the premises I’ve never been on the premises to get escorted off by the police or anything so she’s made a false police report against me and I will be filing a lawsuit and I’m getting 4 and 6 and 10 involved in it to And I want to know where I done anything to her to be escorted off that promises because nothings ever been done to anybody on there not even been there to do anything And I’m falling I’ll sit on the bed on the behalf of my belongings that you guys sold because I was never fair warning that it was being sold until the day of or two days before and she told me that we could come in the next Thursday and pay it and she wouldn’t had an option or stuff off anyways it’s OK cause I’m fine if I want these lawsuits guarantee that and she only got 10.00 for my thing but I told that I would give her a lot more then 10.00

David S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

chedinia a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHANTELE L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAWN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis T.  |  Overall Experience 
Clasificación:
5.0

The only problem was my spot was given away by corporate but Kendra got me another spot within days. Kendra was very professional and very apologetic my spot got rented out.

Linda D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKIE K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

jason t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randi L.  |  First Impressions 
Clasificación:
4.0

We were told we have an 10 x 15 x 10 storage unit. We were happy with this. However, when we came to get the unit we were told we could not have this unit. There was an over reserved for our unit. There two other people reserved for the unit we told we would have. We were given a smaller unit. Everything did not fit. We had to take things home in our car. It took two trips. It was disappointing.

Angela F.  |  First Impressions 
Clasificación:
2.0

Upon move out my belongings were full of Mouse Feces!!! Couch, recliner, boxes pretty much everything!!

Grant C.  |  Overall Experience 
Clasificación:
5.0

Excelente service. Very excellent staff, he helped me with everything I needed gave me options. Took his time with me and showed me my storage and how to access it. Extraordinario servicio al cliente

Arleny B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Imani B.  |  Overall Experience 
Clasificación:
5.0

Very pleased with overall experience

Carla G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  Overall Experience 
Clasificación:
5.0

Fast, accurate and friendly service

Maesha H.  |  Overall Experience 
Clasificación:
3.0

Staff shortage vague personalities no customer service experience no customer service friendliness 45 minutes to take my order

Beverlyn S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah L.  |  First Impressions 
Clasificación:
4.0

Overall, everything went well with helpful staff, and the facility is very clean, well lit, and secure. My only issue was that when making the reservation over the phone I specifically asked if this location was accessible 24-hours and was told yes. The fact that it is not unless you pay extra is extremely misleading. We will try to work with the scheduled hours and evaluate how it works for us.

Justin D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY G.  |  Overall Experience 
Clasificación:
2.0

There was mouse poop/pee all over my storage unit and belongings. Also water damage to my photos (even though I had no liquid in any one my boxes)

Cierra C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea M.  |  First Impressions 
Clasificación:
5.0

A A A x

James E.  |  Overall Experience 
Clasificación:
5.0

Kendra was excellent and we sincerely appreciate all of her help!

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL-AZIZ F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

kimara l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeanette N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Hephzi ( Traci) B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVERA Z.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol T.  |  Overall Experience 
Clasificación:
1.0

One of the two storage units we put our furniture in somehow contracted bedbugs, we unpacked the storage unit that did not contain the bedbugs and brought that back to our home, but we left the storage unit that was full of bedbugs full and tried to talk to the U-Haul employee at this facility and she was so rude to my husband, my friend and I. She lied and said that there is no way a bedbug could move from someone else's storage unit to us but I know that is false because there are wide spots in the back of every storage unit where you can clearly see someone else's things. Bedbugs can crawl through anything. It's absolutely disgusting that we got bedbugs from this facility, and their behavior was even more disgusting. They told us we had until the end of the day to get our things out and they were not going to treat any of the units for the bedbugs. We were yelled at by the uhaul employee that works at the Georgesville uhaul facility by the name of Kendra. Rude but is really an understatement as to how Kendra's attitude was. She walked away from my husband and my friend while they were speaking to her. We were also promised free storage for the first month because we also booked one of the 26 foot long U-Haul trucks and it came with it, the Georgesville uhaul facility tried to charge us for that first month after I had visible proof of the free month via the uhaul application. I have spent thousands of dollars in past moves and storage units but we will never ever use uhaul again for any of my moving or storage needs after this experience and neither will our friends and family. TERRIBLE!

Tyler G.  |  Overall Experience 
Clasificación:
5.0

Ninguno

romona H.  |  Overall Experience 
Clasificación:
3.0

I did see a cockroach crawl from under the storage unit next to me. I hope that's just an issue with the persons stuff and not the whole building.

Megan N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

romona H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKEISHA C.  |  First Impressions 
Clasificación:
1.0

Kendra has a bad attitude uses her emotions when she's making decisions and was very quickly caught and lies between her and the GM and customer service overall and absolutely awful experience I will never be back

austin d.  |  Overall Experience 
Clasificación:
5.0

Corie the manager was great men Thank u

AHMED H.  |  Overall Experience 
Clasificación:
5.0

Everything has been excellent! !

NORMAN R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

christopher b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDYN M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Akcire' J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B.  |  Overall Experience 
Clasificación:
5.0

Fast friendly service

Natalie C.  |  First Impressions 
Clasificación:
3.0

To get customer service on phone was too long of a wait..some customer care didn't know how to handle a situation I had with citations..

DARWIN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W.  |  First Impressions 
Clasificación:
5.0

Im sorry i suck at remembering names but the older africa american lady was very assistful friendly and comical about every situation. Thanks for everything while we transition from florida to ohio

James W.  |  Overall Experience 
Clasificación:
4.0

We left U-Haul to go to a facility that has is fully enclosed space to store our RV.

Anthony D.  |  Overall Experience 
Clasificación:
1.0

When I arrived to get my unit that was supposed to be available, they claimed they had no unit for me. I have paid and signed a contract online and when I arrived with my car full of my items to put in my unit they said they had no unit for me. Then I just called the office to find out when my unit never showed up and the manager said I'm not sure when the gentlemen said that to you but you're unit is here! TERRIBLE BUSINESS

Kaitlyn J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

chedinia a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAVONNA C.  |  Overall Experience 
Clasificación:
5.0

The facility was clean, dry, and secure. And the manager is a beautiful man with impeccable facial hair.

Joseph I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

Kendra and staff were amazing!!

Ronald W.  |  Overall Experience 
Clasificación:
5.0

Kendra, Tyra, and Lucas were very helpful and professional.

Robert R.  |  First Impressions 
Clasificación:
4.0

The only thing that ever had me concerned was right before I moved out other than that I had no complaints great storage place all my stuff was secure.

Nathan H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivian W.  |  Online Move In 
Clasificación:
2.0

The doors that were next to my unit were broken but didn't tell me or have signs by it. Waiting in line for to long for them to tell me they were not working and I'd have to walk all the way to the back. I then had to park on the other side and walk all the way to the back on the building to find the unit I had was already taken so I had to wait in line a second time. The line took 30 min again. I did get moved but after 2 hours of being there with no direction. Wouldn't recommend this place to anyone

CHARLES M.  |  Online Move In 
Clasificación:
5.0

Storage was a good experience however I do not recommend renting trucks from uhaul. I know I won't make the mistake again. Customer service is awful. They changed my drop off location which was not convenient and trying to talk to a live representative took well over an hour.

LISA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany M.  |  Overall Experience 
Clasificación:
5.0

Friendly staff. Very reasonable price for my rv storage area

william s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDRIONA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON B.  |  Overall Experience 
Clasificación:
4.0

There were mice hanging out in my storage unit. They were taking up space in my couches. Besides that everything was good

Joppa P.  |  Overall Experience 
Clasificación:
5.0

Great place to store stuff until needed.

joyce l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE W.  |  First Impressions 
Clasificación:
2.0

Storage facility full of mice ate through rugs and has feces everywhere

James H.  |  Overall Experience 
Clasificación:
5.0

Kendra was amazing!!!! We had a horrible experience in Tennessee picking up our truck. Three locations and 5 and 1/2 hours later in a different state is where we finally got a truck. We had the truck reserved months ago! We were done with U-Haul until we met Kendra and she took care of all of our storage needs even though that had been messed up as well. Like any great leader she gave her staff the credit. I can't say enough good things about Kendra! Thank you, Ron Weaver

Ronald W.  |  First Impressions 
Clasificación:
5.0

Kendra was awesome

Zachary M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DEREK G.  |  First Impressions 
Clasificación:
3.0

I had rodent feces throughout my storage unit at the time of moving out

Tneshela J.  |  Overall Experience 
Clasificación:
5.0

Kendra is sick a great addition to this facility. She was helpful and understanding.

Linda A R.  |  Overall Experience 
Clasificación:
5.0

Everyone here is great and work hard to make sure everything goes smoothly. The staff at Georgesville Road U-haul is the best!

SUSANCHRISTINE M.  |  Online Move In 
Clasificación:
5.0

My boyfriend and I previously rented a unit and a truck back in September and had an amazing experience and so much help and answers to all of our questions and concerns. We downsized homes and needed to rent another unit. Once again above and beyond amazing experience.

Alexi M.  |  Online Move In 
Clasificación:
4.0

Dave, Kendra and Cathy went more than out of their way to help my wife and myself. Excellent customer service!!!

MARK W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

antonio p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILA J.  |  First Impressions 
Clasificación:
2.0

Bad customer service

chiron w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lori r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany M.  |  Online Move In 
Clasificación:
3.0

Had indoor storage for a vehicle, paid more for a larger area but when I got inside the parking location assigned to me was a typical parking spot for a car which isn't what I paid for. Not only that there was a car already parked in that location. Will try to contact uhaul whenever I'm free to discuss the situation.

Jim S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

duane m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON B.  |  First Impressions 
Clasificación:
5.0

The manager, Kendra went above and beyond to help us secure our storage units. The sizes we needed were not available at first but she helped us reserve several smaller units. She said she would call us if the larger sizes became available and she did. We were very stressed about finding storage and Kendra did everything she could to relieve that stress. She was kind, thoughtful, and incredibly helpful! We will definitely recommend this storage facility to everyone. Thanks a million Kendra!!

Amie N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNE J.  |  Overall Experience 
Clasificación:
5.0

I have used U Haul for the last 4 years to store my camper for the winter months. I like the location because I am nearby and it is convenient for me Easy access coming and going also. Will return. Thanks Jay.

Jay T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LOTHROP W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas H.  |  First Impressions 
Clasificación:
3.0

Need to get rid of mice.

charles m.  |  Overall Experience 
Clasificación:
5.0

It started bad due to all of uhaul computers being down .. Bit the staff was very helpful once we got the ball rolling. The staff here at georgesville rd. Is EXCELLENT !!!

Denise P.  |  First Impressions 
Clasificación:
5.0

Very nice and clean love my storage upgrade just the right amount of space.

Sharon H.  |  First Impressions 
Clasificación:
4.0

My only problem was a few months ago. I walked in to the building of my unit and the smell of mice was overwhelming. I don't know if somone was storing food or what but then when i opened my unit there were mouse feces all over the floor.For a short time it was truly disgusting but then it was resolved pretty quickly. I like how helpful and knowledgeable the employees are. I loved the accessibility. Very impressive that I could back the van into the building so if it's raining nothing gets wet. Thanks Uhaul.

Karen M.  |  Overall Experience 
Clasificación:
4.0

All experiences was great. the only bad comment ws that many trips we took to fill up our 2 storage units , was the lack of carts available . most time there was none or there were the ones that were mostly for like lumber, sectioned off and narrow spaces. , the flat carts were best esp for a lot of boxes, but we managed to find some most of the time, but had to wait. that was really only badd experience

Paul S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn N.  |  First Impressions 
Clasificación:
5.0

Dave was extremely helpful and understanding.Thank yoy so much

ROBYN N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney B.  |  First Impressions 
Clasificación:
4.0

No problems with the truck. The part of the facility I could see is not dirty, but I couldn't help wondering what was being stored in the other units.

Larry S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Karina C.  |  First Impressions 
Clasificación:
1.0

Found Rat poop inside my unit as we were moving out stuff out wholes were In our couch , rips very horrible.

Brittany O.  |  Overall Experience 
Clasificación:
2.0

The employees are great and helpful but the storage units are unfortunately over ran by mice. We had a box spring, mattress, and a nice, new couch get destroyed by mice feces and they tore the stuffing out of our couch for bedding. Not what I wanted to see on moving day to our brand new home. Our laundry room is now full of mouse poop and I'm praying that no mice came home with us in our brand new home. Hoping that Uhaul will reach out to me with a solution of some sort. Very friendly people, poorly maintained storage units.

merranda k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Randolph C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  Overall Experience 
Clasificación:
5.0

Thank you! Very Great service!

Fabianna C.  |  Overall Experience 
Clasificación:
4.0

I've been a uhaul truck rental customer for years. Never had a bad experience at this facility

LARRY M.  |  First Impressions 
Clasificación:
5.0

Thank you for the help...

John D.  |  First Impressions 
Clasificación:
5.0

Everyone was very very helpful!.

Victor V.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

bill s.  |  Overall Experience 
Clasificación:
5.0

I have rented an RV storage spot at this locations multiple times over the past three years. The staff are very helpful and accommodating. I highly recommend them for you RV storage needs. I only wish they would add more spaces.

jeff s.  |  Overall Experience 
Clasificación:
5.0

The staff at Georgesville road have always gone above and beyond my expectations. I can't give them more than five stars or I would.

jeff s.  |  First Impressions 
Clasificación:
5.0

Corry & his team were great. Good service. Great experience.

william p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jermaine B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S.  |  First Impressions 
Clasificación:
5.0

I appreciate all the help!

John H.  |  First Impressions 
Clasificación:
5.0

Exelente servicio. Lo mejor que he visto en el area de Columbus

Joaquin H.  |  First Impressions 
Clasificación:
5.0

The access swiping locations to exit got confusing at times for which doors but the service and facility is great

Ryan W.  |  Overall Experience 
Clasificación:
5.0

Lady was professional, prompt, and friendly. Both ladies there were very friendly.

william s.  |  First Impressions 
Clasificación:
5.0

Very helpful staff. We had 2 units rented in different parts of the building. They put us in one location instead and reminded us of the free month rent for the truck that we had rented.

Craig M.  |  First Impressions 
Clasificación:
4.0

Accidentally got locked out of the storage didnt check it was available until 10pm. Tried calling the General manager but no answer. But over all i would definitely come back and recommend.

Marian B.  |  Overall Experience 
Clasificación:
5.0

Out of everyone Tia was so helpful, friendly had went above and beyond customer service skills. She was very pleasant and did a great job at following up.

Arthur W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

linda s.  |  Overall Experience 
Clasificación:
2.0

we found bugs, mouse droppings and live mice in our unit. all we stored in our unit was decorations and family heirlooms.

Andrew H.  |  Overall Experience 
Clasificación:
5.0

Other than this location being further from my home in Dublin, I am so far super glad I ended up selecting a storage unit at Georgesville. The staff was super friendly, the office and grounds are huge, but look well cleaned and maintained.

Carly G.  |  First Impressions 
Clasificación:
5.0

David made easy for us to get sep up in the storage facility.

Marlen G.  |  First Impressions 
Clasificación:
5.0

was my storage for 17 years 2 locatioms reynoldsburgh and georgesville

jose H.  |  Overall Experience 
Clasificación:
5.0

All the staff members at this location were extremely polite and knowledgeable to me and I only want to go to this location for my storage and rental unit needs.

Tyrone J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  First Impressions 
Clasificación:
1.0

I didn't rent a unit. The unit they gave me was the bait unit so they couldn't find another one unless it was climate control and it cost 10 more dollars so I went somewhere else and rented one.

Shirley H.  |  Overall Experience 
Clasificación:
4.0

My only problem was when we opened the storage unit (and mind you this is the FIRST TIME EVER I have rented from anyone) there was a DEAD MOUSE laying on the ground! I had to go get someone to clean it up however now I am a little leery about leaving my stuff afraid mice are going to end up in the boxes. I was told they "just started" having problems that's why there were traps. I think they need to be VIGILANT on keeping them out.

MICHAEL L.  |  First Impressions 
Clasificación:
5.0

I love my storage unit...just the right size!

Crystal B.  |  First Impressions 
Clasificación:
5.0

The staff at the Georgesville Rd location are SUPERB! David S, Tia, Tyra, and Corey are always pleasant any time that I walk in. They help the customers resolve truck rental and storage needs. My storage unit is just the right size I need to store belongings. Please keep up the great work!

Crystal B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler P.  |  Overall Experience 
Clasificación:
3.0

Mice were a problem. Shortly after storing there, I went back to get something out of storage and found bits of foam on the floor under our couch. Somehow the bait box was on top of some of my stored items and the bait displaced. I rearranged the couch and reset the bait and box but still had more foam bits and found mouse poop in a couple areas when moving out. HOWEVER, the staff are very friendly and helpful. This goes for the store itself and the after hours customer service folks. I can't really blame the staff since they can only control so much of what and how other customers store their things. It's just frustrating that storage facilities do not provide guarantees unless you buy the insurance from them. Lastly, the UHAUL website to check out of the units was not working (kept telling me to select a unit, which I'd already done). I tried safari and chrome. I went home and tried on my computer.... same result. Eventually called customer service who said to call the store which I did the next day. As usual the folks at the store were very friendly and helpful and had me checked out of both units within minutes. Hate to give only 3 out of 5 when the staff was so great. But the mouse problem is a huge factor and what carries the most weight in my review.

KENNY C.  |  Overall Experience 
Clasificación:
5.0

Cannot thank enough Corey& Ubox driver Jessie for their cooperation & help. Amazing job guys. Keep up the great work! Thank you so much!!

mamta s.  |  Overall Experience 
Clasificación:
1.0

There were rats and mice that destroyed all of my property. Management was helpful to guide me to insurance company, but my property was destroyed by the mice that were in the facility. Staff were chasing mice down the hallway and there is evidently a rodent issue. Would not recommend.

Amanya P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan E.  |  Overall Experience 
Clasificación:
5.0

Helpfull staff

Abdi H.  |  First Impressions 
Clasificación:
5.0

Corie was very helpful.

rachel s.  |  First Impressions 
Clasificación:
2.0

There are mice in the building and got into my personal items and damaged them. It was a shock to me because I Paid more for an indoor storage to protect it better from all elements, including rodent infestation.

REBECCA E.  |  Overall Experience 
Clasificación:
5.0

Gracias

Anita C.  |  Overall Experience 
Clasificación:
1.0

Mice got into my unit and chewed an antique tapestry. I am sure it cold hundreds of dollars to repair this. The until next door ( 2360) was open on the day were vacating and it if full of trash and dirty clothes, I am not sure but it almost appears as if he is living in there.

Robert H.  |  Overall Experience 
Clasificación:
5.0

Stored our camper for several months and never had a problem.

Todd H.  |  Overall Experience 
Clasificación:
5.0

Everyone was very nice and helpful. My Uhaul truck did have a blowout from worn tires on the rear, but it was fixed within a few hours and I was on my way. Everyone here has been amazing and I would not hesitate to come back if I ever need them at this location.

Bryan T.  |  Overall Experience 
Clasificación:
4.0

Could use a little extra help in the office

sandra f.  |  Overall Experience 
Clasificación:
5.0

Even the people work there are friendly and nice

Omar G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joellen c.  |  First Impressions 
Clasificación:
5.0

Had reserved a covered RV parking spot for over winter storage (from Alaska on a long trip) back in August of 2019. When I got to Columbus in October to check in, I was told that the space was not available. I had a discussion with the manager who made it right, even though it was a bigger space than necessary.

Chris W.  |  Overall Experience 
Clasificación:
4.0

There was broken glass in the V 103 spot when I pulled the trailer in to park for the winter months last year. I cleaned up glass with a broom and bucket I brought from my home. I have rented a space for the winter months for the past 3 years and it is great. I am rating you with a 4 star rating instead of an 5 star rating because of the glass. I will be returning next year to rent a spot for winter months. Thanks Jay .

Jay T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F.  |  Online Move In 
Clasificación:
5.0

I worked with Tia Wilson on renting a covered outdoor space for my motor home over the winter, she was outstanding at her job. she replied to my emails regarding closing out my account and did a great job getting me on my way. Plan to return and store next winter.

Gregory H.  |  Overall Experience 
Clasificación:
2.0

My unit had mouse poop and pee everywhere. It got all over my things. I needed storage until December however due to this issue I moved out early and got rid of a lot of my things. I will not recommend or store with you again. If asked about your facility I will tell everyone about the mice

Kelli P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHY D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P.  |  First Impressions 
Clasificación:
5.0

could not be better

Dan F.  |  Overall Experience 
Clasificación:
5.0

Wonderful Staff! Would definitely use the storage facility in the future and recommend to family and friends. Thank you for such great service!

Sheilah P.  |  Overall Experience 
Clasificación:
5.0

Great staff! Great storage space for my needs

Crystal B.  |  First Impressions 
Clasificación:
5.0

Great safe managed storage for my RV

Kenneth H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronneldric W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet G.  |  First Impressions 
Clasificación:
4.0

Staff was great, in general very clean but when removing belongs I found rat poop all in my unit and belongings never lived with mice nor had them and when I told the Clark there were mice poop all through my unit there was no apologies or any kind of reaction

samantha h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas J.  |  Overall Experience 
Clasificación:
5.0

Tia was very helpful throughout the process.

Tim S.  |  First Impressions 
Clasificación:
5.0

They explained everything to me and was very courteous

Patricia r.  |  First Impressions 
Clasificación:
4.0

Clean and Spacious! My storage unit is straight from the entrance..no turns, etc. to bring my personal belongings. ¡Gracias!

Crystal B.  |  First Impressions 
Clasificación:
5.0

All th guys were very cool

Guelou T.  |  First Impressions 
Clasificación:
5.0

I was driven around and showed my space. The rates are great. Love the remote gates not having to remember a code to get in.

Jason A.  |  First Impressions 
Clasificación:
2.0

Covered outside parking area has many junk, trash filled, flat tire vehicles in it. A few time I had to be moved to another spot due to someone else taking my spot. My trailer was damaged by someone

Richard J.  |  Overall Experience 
Clasificación:
1.0

Some of the staff are rude. The bathrooms were dirty and smelly.

MARY ANN T.  |  Overall Experience 
Clasificación:
5.0

Thank you for making my first RV storage a pleasant and safe experience!

Lisa B.  |  Overall Experience 
Clasificación:
5.0

The representation of your company was nothing less than kind . knowledgable. And very professional. I probably took to much time for kinda venting about my situation . but none the less just wonderf

Robert S.  |  First Impressions 
Clasificación:
4.0

Someone needs to pressure wash the concrete in the covered storage. There's mud on it when it rains

Steven N.  |  Overall Experience 
Clasificación:
5.0

Manager was very helpful.

Tina G.  |  First Impressions 
Clasificación:
5.0

Corie, provided excellent service getting our our reservation for a storage unit completed quick and easy so we could get our items moved in quickly. Second time we have used this location.

Javlin F.  |  First Impressions 
Clasificación:
5.0

Excellent staff and everyone was friendly and helpful i was in proceess of relocating here and buying my house. It turned out that the location i picked was really clkse to the house!

leslie W.  |  Overall Experience 
Clasificación:
5.0

Friendly and knowledgeable

sylvia m.  |  Overall Experience 
Clasificación:
5.0

I was in and out. Great service and very friendly.

Demetress B.  |  First Impressions 
Clasificación:
1.0

Rude management

Alex K.  |  Overall Experience 
Clasificación:
5.0

Great staff and facilities, would recommend

Kevin W.  |  Overall Experience 
Clasificación:
5.0

The service was great. I will be a repeat customer and will highly recommend Georgesville Road U-Haul to other people. Thank you, Bob

ROBERT B.  |  Overall Experience 
Clasificación:
3.0

Mice

Kevin G.  |  Overall Experience 
Clasificación:
5.0

the personal excelent

jose H.  |  First Impressions 
Clasificación:
5.0

The associate that assisted me was courteous, friendly, and knowledgeable. She made the process fast and easy.

Maggy C.  |  First Impressions 
Clasificación:
5.0

This is the first time at this location and the service was great, quick and very professional. The storage area was clean and very secure. Keep up the great work and thank you very much.

ROBERT B.  |  First Impressions 
Clasificación:
5.0

Wonderful unit, and working on downsizing, I now have enough room at my extra garage at home to accommodate "my stuff". I love the dry unit, no moisture issues of any kind, the alarm system a plus.

Dale S.  |  Overall Experience 
Clasificación:
5.0

Had an RV stored at the location for a few years, never had any of them broken into. Very secure. Thanks

STEPHEN C.  |  Overall Experience 
Clasificación:
5.0

Helped my reservation process over the phone.

jeff s.  |  First Impressions 
Clasificación:
5.0

Very Very nice and happy and friendly

Scott L.  |  First Impressions 
Clasificación:
5.0

Quick and easy check-in. Very nice and helpful staff.

LeTisha W.  |  First Impressions 
Clasificación:
5.0

We had excellent service from the staff.

Linda m.  |  Overall Experience 
Clasificación:
5.0

the manager have exceptional service

JOSE H.  |  Overall Experience 
Clasificación:
5.0

I excellent service.

JOHN A.  |  Overall Experience 
Clasificación:
5.0

Very nice place

richard r.  |  Overall Experience 
Clasificación:
4.0

Priced a little too high for the product. I would have stayed if priced better.

Adam W.  |  Overall Experience 
Clasificación:
5.0

Corie did a great job helping me figure out my billing. And was very helpful explaining everything to me.

DANIELLE S.  |  Overall Experience 
Clasificación:
5.0

My experience would not have been so good without Corey. He is hands down the best person I’ve worked with at uhaul past and present, this guy does his job well and deserves a promotion.

Adam J.  |  Overall Experience 
Clasificación:
5.0

I.like Uhaul & storage which it is amazing. I don't worry moving now to go to Uhaul!

tong y.  |  Overall Experience 
Clasificación:
5.0

Staff was thorough and very helpful. She went over the contract, options and all costs involved. She even physically walked me through accessing the building and my unit.

James S.  |  First Impressions 
Clasificación:
4.0

Everyone was very friendly during the setup process and the unit is quite spacious. 24-hour access didn't seem to work the same day as setting the reservation, though that may just need time to update

Alexander M.  |  First Impressions 
Clasificación:
5.0

Gracias

Anita C.  |  First Impressions 
Clasificación:
4.0

good service

Micheal H.  |  Overall Experience 
Clasificación:
5.0

Very clean.

Thomas C.  |  First Impressions 
Clasificación:
2.0

My rating is based on the payment process for the website and the lack of follow up regarding payment portal. The facility was great but be careful when using the U-Haul portal to make payments.

Matthew T.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful would highly recommend

Christopher D.  |  First Impressions 
Clasificación:
4.0

Clean facility, helpful staff.

Chrissy E.  |  First Impressions 
Clasificación:
4.0

The securing of the storage unit went well and was very informative. However, when we attempted to check out we were met with zero help. My fiancé was turned away instead of properly ending my rental.

Angela E.  |  Overall Experience 
Clasificación:
4.0

The attendants were super. The problem is the scheduling office is deceitful. Useful information upfront denied. When I get to the counter I have additional expenses and no free month storage.

MARY W.  |  First Impressions 
Clasificación:
5.0

Quality service Easy check in

Ronald W.  |  First Impressions 
Clasificación:
5.0

Our experience storing our Fifth-Wheel was excellent. If there were 220v power connections available, we would have gladly paid more. 110v connection wasn't enough for our batteries to stay charged.

EDWARD S.  |  Overall Experience 
Clasificación:
2.0

Tried to discuss the cost of the storage unit with the manager, despite one price and signage, he insisted that this was a mistake and charged us more. We did not receive friendly, prof. service.

REBECCA S.  |  Overall Experience 
Clasificación:
5.0

My check in was professional and respectful. The girl made sure I was informed and took me on a tour of my unit pointing out the necessary points of interest. I was pleased with the whole process.

IRENE Q.  |  First Impressions 
Clasificación:
4.0

above average rating.

John K.  |  First Impressions 
Clasificación:
5.0

Mr Corey Lane and ( Tia) provided excellent customer service. I highly recommend this U-haul facility. It was nice to have positive human interaction that wasn't automated! Great job and thank you.

tonya m.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and efficient. They were wonderful with customer service and providing thorough assistance. Great crew on Georgesville Rd!!

Amy T.  |  First Impressions 
Clasificación:
5.0

Fast and accurate

Gary H.  |  First Impressions 
Clasificación:
4.0

My unit had mice droppings and looked like roaches.

CYRENA B.  |  Overall Experience 
Clasificación:
5.0

My husband and I had outstanding customer service.

Linda m.  |  First Impressions 
Clasificación:
5.0

From start to finish with bumps from me in the middle, Corey, Tia, Greg, Dave, to name a few were Awesome. Due to my need to move in a short period of time; they were Great

Laura W.  |  Overall Experience 
Clasificación:
5.0

Extremely helpful, pleasant, accommodating staff.

Anne M.  |  Overall Experience 
Clasificación:
3.0

Poor treatment by female staff who contacted me by phone on 4/23/19 lowered the rating from five stars to three and will likely result in my not choosing your company the next time a need arises.

Craig N.  |  Overall Experience 
Clasificación:
5.0

Super Easy to rent when you return a Uhaul truck when moving and the first month was free. Definitely would recommend

Tyler K.  |  Overall Experience 
Clasificación:
5.0

I always felt safe and confident that my things were safe as well. I liked the garage loading area, the carts and the climate controlled units. The grounds were always clean and free of rubbish.

LAURA M.  |  Overall Experience 
Clasificación:
5.0

Great location easy in and out. Knowledgeable staff very friendly and willing to go the Extra mile.

Laura W.  |  Overall Experience 
Clasificación:
5.0

Very nice and considerate. They went above and beyond up o help

Laura W.  |  First Impressions 
Clasificación:
5.0

Everyone was more then accommodating. I am very pleased.

Jeffrey d.  |  First Impressions 
Clasificación:
1.0

Worst customer experience ever I was one day late in checking out Uhaul took my $118.20 payment made on 3/29 that paid my acct until 5/14 and refused to refund. Will not use uhaul again and not recom

LEAH G.  |  Overall Experience 
Clasificación:
5.0

I had my UHUAL climate controlled storage for a few years. Throughout my whole time with them, not only was the staff excellent and friendly; I had no bug issues or rodent issues. Highly worth it.

Andria M.  |  Overall Experience 
Clasificación:
5.0

Checked in Sunday afternoon, had most of my stuff in, but came back around 7 and was lock out. I didn't realize had to check out. Is a good system and David helped me Monday morning.Great Job 5 stars.

Nicholas M.  |  First Impressions 
Clasificación:
5.0

They were always VERY VERY kind, considerate, and VERY VERY professional. I STRONGLY RECOMMEND THIS FACILITY TO ANYONE AND EVERYONE THAT MAY BE INTERESTED IN PUTTING ANYTHING INTO STORAGE.

ROBERT V.  |  Overall Experience 
Clasificación:
5.0

Great service and attention to what I needed.

sandy b.  |  First Impressions 
Clasificación:
5.0

Great experience with Dustin & Angie! They were on time, easy to work with and friendly.

Pam G.  |  Overall Experience 
Clasificación:
5.0

Everybody I dealt with was very nice and helpful. Love the free month of rent. The dollies provided were a great help.

Keith M.  |  Overall Experience 
Clasificación:
5.0

Storing a motorhome and the place is covered and has light and electric power to keep the battrries charged. 24 hour access and an array of security cameras.

jeff s.  |  First Impressions 
Clasificación:
5.0

Had nothing to complain about for the 4years our belongings were kept there so it was a great experience

APRIL A.  |  Overall Experience 
Clasificación:
5.0

Tia done a outstanding job. Showing me all the variables sites that were available. Thank you young lady!

Jim J.  |  First Impressions 
Clasificación:
5.0

Cory helped me, the day before i came in and another man helped me. 100% satisfied. clean and easy. Thank U all AT U-HAUL.

Mark v.  |  First Impressions 
Clasificación:
5.0

This was a grateful experience , all I my concerns was address . Keep up the great work U-Haul. Jerome Harper Sr.

jerome h.  |  First Impressions 
Clasificación:
3.0

Huge site, largest I've been to. But, it was also the lease staffed. In the two times we went in there there was only one person inside a line of maybe ten people waiting. Needs better staffing.

Korey K.  |  First Impressions 
Clasificación:
5.0

Great service

margaret s.  |  Overall Experience 
Clasificación:
5.0

Great people and great attitudes. Always helpful. I'll use them again.

JOHN R.  |  Overall Experience 
Clasificación:
4.0

Unit was inside a climate controlled building, very secure and very nice for the price.

aisha c.  |  Overall Experience 
Clasificación:
5.0

As always excellent friendly service. Very helpful.

Keith M.  |  First Impressions 
Clasificación:
5.0

Always helpful, thanks!

Dennis D.  |  Overall Experience 
Clasificación:
5.0

Corie Lane had helped me setup my unit. He was very professional, knowledgeable, and kind just an all around swell individual. The facility is clean and very secure. My experience was great thanks.

Phillip M.  |  First Impressions 
Clasificación:
5.0

We did not visit the facility. We had 2 UBoxes delivered. We filled one and they came back to pick them both up. This could not have been any easier. They were friendly, helpful, prompt and perfect!

Pam G.  |  Overall Experience 
Clasificación:
5.0

All the people at the front desk were a great help. Wonderful customer experience !!

william p.  |  First Impressions 
Clasificación:
5.0

Excelente

ADAM K.  |  Overall Experience 
Clasificación:
5.0

Great service!

tong y.  |  First Impressions 
Clasificación:
5.0

Great staff, made it all simple and easy.

Kenneth H.  |  First Impressions 
Clasificación:
5.0

Well maintained facility with good access.

jeff s.  |  Overall Experience 
Clasificación:
5.0

I had a great experience with this uhaul services. I have no complaints at this time.

Teneacha M.  |  Overall Experience 
Clasificación:
5.0

I went to the Georgesville location early due to the fact I had no place to put my extra car since I moved. I want to say it was an excellent experience, your customer representative Corey is the best

Christopher H.  |  First Impressions 
Clasificación:
1.0

Uncaring, unwilling to help or work things out, rude, stay away from this place.

Bryan W.  |  Overall Experience 
Clasificación:
5.0

Personnel was very helpful

Don G.  |  First Impressions 
Clasificación:
5.0

David, the general manager was very accommodating and friendly. Thank you for allowing us to use your dock for our incoming container!

ROLAND B.  |  First Impressions 
Clasificación:
4.0

Storage space has electrical outlet that did not work at all. electric should be provided twelve out of twenty four hours.

Corrick W.  |  Overall Experience 
Clasificación:
5.0

Move in was easy and the manager took very good care of me. When I had a problem, it was addressed quickly. Move out was also extremely easy. It was a great all around experience.

Kimberly W.  |  Overall Experience 
Clasificación:
3.0

A gentleman with a nametag labeled "owner" helped us initially, and we were very satisfied with his customer service. He passed us on to a female however, to finish who was slow, and poorly trained.

Tyler K. | Reservación
Clasificación:
5.0

professional service from the gentleman that serve me.

johnnie b. | Reservación
Clasificación:
5.0

Great place to store my stuff

Beverly W.  |  Overall Experience 
Clasificación:
5.0

A great place to store your stuff

Tikoyo J.  |  Overall Experience 
Clasificación:
2.0

There was no pro-rate refund when we moved out.

Theresa P.  |  Overall Experience 
Clasificación:
5.0

The staff was knowledgeable and fast. They explained how the system works and walked you through the process.

Gerald F. | Reservación
Clasificación:
5.0

I absolutely loved it and if I needed to return they would definitely be my first choice

Collisha T.  |  Overall Experience 
Clasificación:
3.0

Customer Service over the phone was awful. Staff on site excellent, but endless issues paying rental that ALWAYS cost me $!

gayle m.  |  Overall Experience 
Clasificación:
5.0

This was very an outstanding storage space for the RV.

JAMES J.  |  Overall Experience 
Clasificación:
5.0

It would definitely serve your purpose better if it were a 24 hour access!!

theresa r.  |  Overall Experience 
Clasificación:
5.0

Good Customerservice

Noor M.  |  Overall Experience 
Clasificación:
4.0

It was busy and the wait was 30 minutes, but other than the wait, we were served excellently.

Diana R.  |  Overall Experience 
Clasificación:
5.0

Great facility - convenient and clean. The people were very professional.

James H.  |  Overall Experience 
Clasificación:
5.0

David Schumacher customer service was extraordinary

ali s.  |  Overall Experience 
Clasificación:
1.0

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

Dan B. | Reservación
Clasificación:
1.0

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

DAN B. | Reservación
Clasificación:
4.0

The office people just seem a bit uptight, place is always busy, maybe short staffed & or overwhelmed. Maintained got a no cause of the alarm always going off every time I opened my unit.

david j.  |  Overall Experience 
Clasificación:
5.0

This place was amazing when ever I needed any help there was someone to answer my questions. Great facility and good hours to retrieve storage. Very affordable and well maintained.

John H.  |  Overall Experience 
Clasificación:
5.0

Great covered storage for my motorhome. Just sold it so I don't need storage any longer. Staff was courteous. Hours were adequate.

robert m.  |  Overall Experience 
Clasificación:
3.0

They allowed me to get my storage container within a short time of it arriving. I appreciated that a lot!

Angela L.  |  Overall Experience 
Clasificación:
5.0

I had an excellent experience using your climate controlled storage facility. The staff was very helpful and knowledgeable.

LANJA S.  |  Overall Experience 
Clasificación:
2.0

A lock-out lock was put on my outside storage after being there for only 2wks. I still had over a month left Luckily someone was there to take it off.The alarm card stopped working. Moved out.

shelia a.  |  Overall Experience 
Clasificación:
5.0

This was my second cross country relocation & this UHaul facility was EXCELLENT!!!

THOMAS A.  |  Overall Experience 
Clasificación:
4.0

I would recommend Uhaul storage to anyone. My only complaint was they kept trying to bill me a month after I moved by stuff out.

Schena G.  |  Overall Experience 
Clasificación:
5.0

Staff was incredibly friendly and professional. Only storage place I'll do business at.

Steven C A.  |  Overall Experience 
Clasificación:
5.0

friendly service.

Unhnee K.  |  Overall Experience 
Clasificación:
2.0

After moving out kept getting emails about past due amounts and the actions that you were going to take and contacting my old address. I called and spoke with different people multiple but contin

MATTHEW L.  |  Overall Experience 
Clasificación:
5.0

No problems at all

Deborah J.  |  Overall Experience 
Clasificación:
4.0

My storage area was a work in progress thus it was dusty leaving my property covered in dust. For the price I paid, I was not expecting this situation. I will shop around next time.

Jay Y.  |  Overall Experience 
Clasificación:
5.0

Thank you for storage of my camper at your facility. Very nice place.

Jay T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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