Customer Reviews for U-Haul Moving & Storage at Fulton Industrial Gateway and I-20

2705 comentarios

4225 Fulton Industrial   Atlanta, GA 30336

(678) 666-2471

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(678) 666-2471

4225 Fulton Industrial
Atlanta, GA 30336

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell E. 
Clasificación:
5.0

Best H-hull place in Atlanta South Fulton Parkway near i 20 Best customer service ever

CHARLES G. 
Clasificación:
4.0

I was completely satisfied with my service.. the staff was very courteous and helpful. I loved the equipment!!!

DONNA M. 
Clasificación:
1.0

Made reservations for a hand truck . When I arrive I get told sorry we dont have one . How the hell am I suppose to move furniture with out the reseved hand truck . Secondly ot took two or three cranks to get the truck to start .

SHELDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yerenia S. 
Clasificación:
3.0

I was not greeted as the lady was on the phone and just told me to pull the truck up and she will do the rest of the paperwork. Hopefully my card was not charged any additional fee.

ADRIENNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry O. 
Clasificación:
5.0

Everyone I dealt with was OUTSTANDING. The ladies gave me Five Star treatment. Thanks ladies!

Staci C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY W. 
Clasificación:
5.0

Danielle was professional and the overall team was very attentive and made it a wonderful experience

DARREN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mekiya L. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUVILLA B. 
Clasificación:
5.0

Everyone was so helpful and professional. Thank you so much

Gina B. 
Clasificación:
5.0

Great customer service from Kevin!!

JOSEPHINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Siretha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO O. 
Clasificación:
3.0

Employees should move the customers faster and respect customer's time.

AUNGELIQUE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

chantel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNETTE B. 
Clasificación:
5.0

I think it's a lot to charge people the base rate+$.99/mile along with the customer making sure to put gas back into the truck. Moving is already a lot of money to do let alone the truck prices and fees added too. If anything, the customer shouldn't have to fuel the tank back up.

Shanna M. 
Clasificación:
4.0

Great Service!

HALZEN H. 
Clasificación:
1.0

I rented a 15' for 6 hours. I picked up rental @ the 4 o'clock hour returned it @ 8:30. Unfortunately, I was unable to complete return by app due to an error message. The next best thing to do was park truck lock doors & place key in night deposit box. I looked in my bank account & saw a charge of $168 till this day I have not received an email of final payment of returned truck. I reached out to someone & was told I was charged additional for a second day. I'm awaiting on the general manager to follow up. They need to pull cameras to correct the issue. As long as I have used U-haul I have never experienced such I will not be renting from you all again.

DENISE W. 
Clasificación:
5.0

I had a wonderful experience, as I always do. Everyone's polite and very helpful. I will continue to rent from this location, even though it's out of my way now, because of the staff and the fact that they always have what I need.

Roderick J. 
Clasificación:
5.0

I just want to say at this location on Fulton Industrial....Danielle and her entire staff even the younger staff washing and cleaning the trucks were GREAT!! DANIELLE has a SUPER attitude, very positive, helpful, nice and pleasant....love this location and staff and store very clean and safe with the pandemic awareness.thank guys for a GREAT move!!!!😍😍

LASHONDRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALCOLM B.  |  First Impressions 
Clasificación:
4.0

Would like to see more pickup truck available for rental

WARREN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracey M.  |  First Impressions 
Clasificación:
5.0

The young lady who managed the counter was amazing!

LATOYIN R. 
Clasificación:
5.0

Always keep Danielle (MGR.) at this location...she Always greets everyone with a smile...very knowledgeable about products...goes above and beyond to help...

LARRY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEXTER B. 
Clasificación:
5.0

Focus on cleaning the equipment between rentals.

WILLIAMJ M. 
Clasificación:
1.0

Customer service was horrible

JOHN C. 
Clasificación:
5.0

good service ,Good location,Good Good Service.

SANKIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

Everything was great very friendly and helpful

MICHAEL H. 
Clasificación:
5.0

The staff is friendly and helpful. We rented a storage unit from this location and it was clean,fresh,and comfortable temperatures inside. Which is what climate control is about. I reccomend this place 110 % it's definitely a 5⭐⭐⭐⭐⭐ service

ANTHONY S. 
Clasificación:
3.0

I filed a claim for damage to my 2014 Ford F-150 pickup truck and I have not received a response since a letter was received from you claims department. This is unacceptable and not fair to me as a valued customer.

LEROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENDIA N. 
Clasificación:
5.0

The staff is very nice, professional and courteous.

Amelia H.  |  Overall Experience 
Clasificación:
5.0

The return process was super easy

MAURICIO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODRIGUEZ W. 
Clasificación:
5.0

El cliente no dejó un comentario.

YVONNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN A. 
Clasificación:
5.0

Everything was great.

Michael H. 
Clasificación:
5.0

Third time renting a van in this location everyone is always ready to help mainly Danielle McFarland and Kenyetta Street they always have a lot of knowledge in the procedure of all the services offered. The van is always clean and disinfected. The store is sometimes busy but I see that everyone tries their best to solve the needs of each customer.

RENATA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick J. 
Clasificación:
1.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

Mrs. Danielle is an amazing employee and sales person. She always help when I have a concern

Pearl L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FALAYSHIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIE S. 
Clasificación:
5.0

The manager Daniel and her weekend crew of young lady's where outstanding and so helpful they did a great job at everything very helpful great customer service friendly and they were prompt and they followed all the cdc guidelines

COURTNEY D. 
Clasificación:
5.0

Second time I rent a van with them as I said before everyone in this place is very nice and attentive especially Danielle McFarland and the other girl works every morning there. it is very normal that sometimes the place is busy but I see that everyone does everything possible to solve the needs of each customer.

LEONARDO O. 
Clasificación:
5.0

My experience with this location was awesome. The customer services representatives were efficient, friendly professional. I have already recommended this location to my friends in the area.

SHIRLEY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Latoya R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GASAN W. 
Clasificación:
5.0

Ms. McFarland is so sweet and she make sure everything good with you. If needed again I would come back here❤️

Sakela T.  |  Overall Experience 
Clasificación:
5.0

great & courteous service randy

RANDOLPH S. 
Clasificación:
2.0

I signed up for the self pickup option. When I arrived at the location and began the process, an employee came out and rudely told me to close the doors on the vehicle as though I were trying to abscond with it. He then asked me my name and went inside. Minutes later he came back and gave me the keys, as if disappointed that I wasn't a thief. The process would have been trouble free if not for him. The employees need to be trained regarding this process so that they can react appropriately to seeing people on the lot picking up vehicles.

Kenya G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANERRICA C. 
Clasificación:
5.0

Excellent customer service from all staff members. They quickly checked me in, attached the equipment, and I was on my way. The return was even simpler. I was met in the parking lot, assisted, and received an electronic receipt. Fast, but excellent!

DERICK A. 
Clasificación:
5.0

The people checking you in to be a little more professional.. the trucks are super clean smell very clean. It was overall very godd place

JAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon J. 
Clasificación:
5.0

The staff was helpful and knowledgeable. I appreciate the prompt service and outstanding energy

ANGELA D. 
Clasificación:
5.0

Very very friendly, courteous, and professional!!! You. An tell these two ladies really love to work together.

NICOLE Q. 
Clasificación:
5.0

Excellent service! A real one woman show! Agent was juggling many customers and did it really realy well

FRANK M. 
Clasificación:
5.0

Ladies in there were very friendly thank you

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M. 
Clasificación:
4.0

No problems check in and out of the location friendly employees.

Warren F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENEROSE F. 
Clasificación:
1.0

El cliente no dejó un comentario.

jamaica C. 
Clasificación:
5.0

The employees are very kind and especially the manager Danielle McFarland she's always professional but with a special touch that makes customers always come back!

RENATA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
3.0

Not all staff working making line long. Some staff were not wearing masks and discussing inappropriate subjects. Online checkin did not work and I had to provide my credit card number to rep which made me unhappy

STEVEN B. 
Clasificación:
5.0

very friendly staff and helpful

Amelia H.  |  First Impressions 
Clasificación:
5.0

Big shout out all reps were knowledgeable and courteous thru out my entire process

Amanda P. 
Clasificación:
5.0

Excellent customer service.

ANGELA L. 
Clasificación:
5.0

Everything was outstanding great customer service perfect 10

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA P. 
Clasificación:
5.0

The staff at this location was very nice, love their energy and how I was treated as a customer.

Kelsee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

morgan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRITTANY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisha L. 
Clasificación:
5.0

From the facility in Atlanta to the drop off facility in Syracuse New York the employees are simply the very best! I will Always use U-haul and will recommend them every chance I get!

Wallace J. 
Clasificación:
5.0

Excellent customer service at this locatiion especially that lady Danielle..Danielle is a very good personal when it comes to the work. They are all very good employees. I'm really satisfied with their service.

FAFA T. 
Clasificación:
5.0

The staff is the absolute best!!! The absolutely exceed expectation!!! BlessUp

Travaris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

beatrice D.  |  First Impressions 
Clasificación:
5.0

The U-haul associates at the Fulton Ind. Blvd. location were friendly, polite and professional. I rented a motorcycle trailer for a week. It worked out great and it was reasonable. Thank y'all.

TERRY S. 
Clasificación:
5.0

Awesome service!

RICHETTA S. 
Clasificación:
1.0

The truck had no gas in it at all i have photos, and i was overcharged for the rental

NATACHA H. 
Clasificación:
4.0

I don't see anything that needs improvement.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMESH P. 
Clasificación:
2.0

The counter reps were loud, rude and inexperienced.

GREGORY F. 
Clasificación:
5.0

I think that the improvements that you already head all put in place and that everything is well as far as I can hear and see

LAFRANCES B. 
Clasificación:
5.0

Keep doing what y'all do! Get'em in Get'em out!

ITEEGO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna C.  |  Overall Experience 
Clasificación:
5.0

I love this location and would not go anywhere else! The staff is always so friendly and accommodating! Thank you for always being exceptional, keep up the great work!

MARQUITA M. 
Clasificación:
5.0

This location is great. Keep up the good work. Friendly, helpful and overall a satisfactory experience for me.

FRANK B. 
Clasificación:
5.0

The fact I can't 100% say who helped me with my trailer rental bothers me, but I think his name was Charles ( hooked my trailer and equipment) was Incredible. So pleased by the entire staff! Great experience.

BRIAN P. 
Clasificación:
5.0

Charges needs to drop I rent to often and to still paying the same price since I've started renting from uhaul where is the loyalty

JERRY K. 
Clasificación:
3.0

try not to double book trucks

AGNES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOINE P. 
Clasificación:
3.0

El cliente no dejó un comentario.

WAYNE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dione s.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kendall W.  |  Overall Experience 
Clasificación:
1.0

Owner did not file autopay even after I filled out the paperwork in front of her, so I got changed with a late fee. They keep sending late payment emails even after I cleared the matter up. The doors rarely open. They never answer the phone. In fact, every time I go in the phone doesn't ring leading me to believe they turned it off. They don't answer the coms at the storage doors when they don't open. They claim it's broken but never fix it (it's a brand new storage facility.)

Kendall W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy w.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

robert m.  |  First Impressions 
Clasificación:
5.0

Everyone

Pearl L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sean c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Saundra R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

musa s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kevone l.  |  First Impressions 
Clasificación:
5.0

Danielle and staff were very friendly, helpful, knowledgeable, and professional. It was evident they enjoyed their jobs and I was thoroughly impressed with their high level of customer service. Outstanding experience and super job by the employees!

Renata S.  |  First Impressions 
Clasificación:
5.0

Thanks alot for the help with my unit n for being so kind..

Dwight J.  |  First Impressions 
Clasificación:
5.0

I love Danielle.....she's amazing. They have a courtesy moving roller cart.... I had so many big boxes and bags so using that particular rolling cart i was able to unload my things from their uhaul truck into their shortag storage in no time. Thanks so much.God bless

Santana N.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba