The General Manager, Danielle McFarland, is doing a wonderful job of managing this busy location! She is very cordial, knowledgeable, and maintains a professional and friendly demeanor even during stressful times.MARK L.
Customer Reviews for U-Haul Moving & Storage at Fulton Industrial Gateway and I-20
Atlanta, GA 30336
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Namecha W. | First Impressions
El cliente no dejó un comentario.Madeleine R.
The staff is great. Friendly and efficient. I would definitely recommendTrishelle J. | First Impressions
El cliente no dejó un comentario.leona c. | Overall Experience
El cliente no dejó un comentario.Jamario F. | Overall Experience
Danielle was the Uhaul representative that processed my rental. Danielle provided excellent service. She set the customer service bar extremely high. Thank you, Danielle, for making my rental experience friendly, easy, quick, and simply a pleasant experience. I highly recommend Uhaul on Fulton Industrial in Atlanta, Georgia. If you are lucky, Danielle will be your rental agent. LanceLance S.
The truck smelled like death. It was bad. UHAUL credited the truck rental. All good.Tony T.
El cliente no dejó un comentario.Kameil L. | First Impressions
El cliente no dejó un comentario.MICHAEL F.
Everything was okay.CLARENCE R.
Truck service engine light was on after we loaded it. We did not ask for this location we sent there at the last minuteLawerence B.
Keep good workersLarry W.
El cliente no dejó un comentario.Pearl S.
El cliente no dejó un comentario.RAUL S.
Just keep up what they are doing, and always be willing to go that extra mile, and good attitude is a must. Smiles are free they doesn't cost anything.Vera G.
This location was a life saver. After two locations couldn't have my truck, I finally got one from this location. ¡Gracias!Nkwemimeh P.
Danielle, the General Manager was extremely friendly, welcoming and knowledgeable and facility looked clean.Debby S. | First Impressions
Have the workers to stay visible So you can grab your equipment and go and come backTravis H.
Great customer service!!!Willie J.
El cliente no dejó un comentario.TREAMECIA C. | Overall Experience
Nothing. The service was fast, friendly and top notch from the time I parked on the lot until and walked pass the door until my final return and all the interactions in the middle. Big kudos to Saturday 6/23/2022 Team. Extremely pleased!!SHEELUH L.
El cliente no dejó un comentario.DENISE P.
El cliente no dejó un comentario.Trezjer T.
I didn't have a bad experience, but it took me 45 minutes after connecting the trailer to my vehicle because the light connector was damaged. They fixed it and I left with no problems.Armando P.
Great customer service from the female staff. Very efficient staff at pickup and return.I will definitely recommend this location.Kay L.
El cliente no dejó un comentario.Troy B.
El cliente no dejó un comentario.Ellen P. | Overall Experience
I always prefer to use this location and will continue to do so. The staff is always very friendly and helpful. So glad the location moved from the location, definitely an upgrade.TURKESSA S. | First Impressions
El cliente no dejó un comentario.SHANA B. | Overall Experience
El cliente no dejó un comentario.Tawanna B. | First Impressions
Y'all was perfect 5âï¸Charles H.
El cliente no dejó un comentario.Michael F.
It was great.damarius L.
Left tail light wasn't working.Eric S.
El cliente no dejó un comentario.KINGSLEY M.
El cliente no dejó un comentario.NATHAN B.
El cliente no dejó un comentario.Crystan R.
El cliente no dejó un comentario.Anthony I.
The Gentlemen were very knowledgeable and their customer service was Awesome. Great Crew!LAKEYA Y.
El cliente no dejó un comentario.CANDYSE K.
I would suggest providing all of the information regarding the process of renting the Uhaul. I had not rented a Uhaul truck for over 20 years and was not aware of new process.Valerie C.
Overcharged for equipment they did not have. Yvonne is horrible.Ladaysha W.
We opted for Truck 24/7 pickup so that we could get the truck at 7 am to start moving. The app told us we had to wait until the office opened, which is exactly what we did not want to do. An hour later, an employee shows up and they say they don't have a truck for us, even though we reserved it 3 weeks in advance. There were two other 15-ft trucks in the lot, but they were parked in and the employee couldn't access them. We had to go to a different uhaul lot and make a totally separate truck rental the same day so we could move. Overall experience was what you normally get from uhaul, though.Logan D.
All good!ROSEMARY D.
Everything was awesome!! Especially Edith!victor F.
Very fast and professional.FLINT W.
El cliente no dejó un comentario.RICHARD A.
El cliente no dejó un comentario.RODNEY C.
El cliente no dejó un comentario.Lavard W.
El cliente no dejó un comentario.Quanisha Y.
I am very proud of all of them working in this location because of their excellent service.FAFA T.
Outstanding service at this location. Very clean and prompt service with the pick-up and return. Would recommend to all my fmaily and friends.James R.
Elect the manager of Uhaul Truck Rental and Storage located on Fulton Industrial Blvd and I20 "Danielle" president. I am a long time customer of this location even before the location move and I must say that Danny is a definite compliment to your company. She is very knowledgeable of all products and always greats her customers with a smile. Danielle completely turned this location around and it's a honor to see her whenever I'm at this location.Larry H.
El cliente no dejó un comentario.Lakeita Q.
Couldn't get much better. Everyone was friendly and helpful.Horace G.
El cliente no dejó un comentario.Dakeia H.
Hire agents that are customer friendly. I asked if there was anyone there that could help me and I was told no. I assume that was the manager on duty. Seems as he want to be paid, but does want to work. The agent working the yard asked me to move the vehicle that I dropped off because it was possibly blocking customer parking. I informed him that uhaul vehicle was in the return lane what was I to do. He mumbled something under his breath about common sense. I wil never use this location again.DONALD T.
El cliente no dejó un comentario.TRACNE L.
Maybe in the future your company can pick it up the truck after we used it but other wise we're very happy *****Steve W.
El cliente no dejó un comentario.TORREY S.
General Manager was awesome.Daniel K.
El cliente no dejó un comentario.Charles C.
El cliente no dejó un comentario.AMUCHE O.
El cliente no dejó un comentario.DONTAVIUS L.
El cliente no dejó un comentario.Laurie H.
Your customer service check in attendant did a super job and was very helpful.Theodore I.
El cliente no dejó un comentario.Winona S.
I reserved a moving truck and an appliance dolly. They did not have my dolly. I had to drive 30 minutes out of my way to wait in a long line to get the dolly.Vincent G.
There customer service was great & friendly I had no problems at all communication was greatShawntel S.
Danielle and the team at the Fulton Industrial UHaul were GREAT. Thank you so much for your help, your patience, and giving me such care.Suzanne R.
Didn't have the dolly and hand truck that I rented, so I had to purchase one from themBradley S.
More clearly labeled drop box for keysHannah P.
Excellent service and managementchristian T.
El cliente no dejó un comentario.Ivan L.
Great experienceElizabeth D.
Everything was smooth and the two guys were impeccableStarrie L.
El cliente no dejó un comentario.Ronnie H.
The service was great the equipment was very clean and maintain.JOANN T.
The online check in is terrible. Had to wait for customer service for 2 hours just to not get the truck I needed.Alyssa G.
Area was great! The energy they give was lively yet professional and they helped me as much as they could with any issues I had!Analicia R.
El cliente no dejó un comentario.Ronald A.
Not penalize customer for opening late hours past the 24hr mark.ANGELA M.
El cliente no dejó un comentario.NATHAN B.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.JOANN T.
Staff was very rude. Lady was eating sandwich while she talked to me. Will be taking my business elsewhere for now onMICHAEL B.
Always friendly and great serviceAlice K.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.TORREY S.
Great experience, but need support for OnePlus phonesSteven S.
Speed of service needs improvement!JOSHUA C.
El cliente no dejó un comentario.ARTHUR S.
Counter representative was incredible. So good. Because I showed up early from my flight to ATL, there was no 10'' available for the Auto Transport. She gave me a 15' at no extra charge just so I didn't have to wait.David W.
Nothing the lady's work there were Great 👍👍👍👍👍Sylvester L.
Loved the lady who worked my truck rental on Apr 28. Very helpful and courteous.Doris W.
El cliente no dejó un comentario.NAIMA H.
El cliente no dejó un comentario.Tiffani J.
Great manager. Internet was down and a line of people trying to rent trucks. She kept trying several attempts but service, not even the website account site was working. She came up with a great idea to service the customers. Outstanding and problem solver.Alice K.
The online reservation is horrible. When you try to book the truck for a 3-6 hour window, the only pickup time it gives you is 2am or 3am. The location is not even open during those hours to pick it up. So I selected a 1 hours usage now the sight gives you a 7:30am pickup time which is when the location is open. So I reserved it and the app tells you can extend the time which the option was not available. Now I am charge a second day for my rental. So misleading.Darian M.
El cliente no dejó un comentario.Diana D.
The vehicle I rented was clean and has some mechanical issues. I repeatedly faced an issue getting the vehicle to start upon entry. I shared with the staff upon returning that the vehicle has a firing issue and needs either a battery or starter.ELIZABETH L.
El cliente no dejó un comentario.Dennis G.
El cliente no dejó un comentario.Matthew E.
The staff was great and very professional!GRACE K.
El cliente no dejó un comentario.Keva L.
Service could have been faster but overall pretty good. The trailer I reserved wasn't there, I chose a different trailer and didn't worry about the $50 credit.Samba D.
El cliente no dejó un comentario.MORYTT B.
El cliente no dejó un comentario.Ashley M.
The manager Danyelle was very helpful and very friendly and very professional I really felt like she cared about my situation. Kudos DanielleDavid T. | Overall Experience
El cliente no dejó un comentario.Sharon D. | First Impressions
El cliente no dejó un comentario.Precious M. | Online Move In
El cliente no dejó un comentario.Marquis Q. | First Impressions
Excellent experience in unfortunate circumstanceskisha f. | Overall Experience
The check in experience was great. The employee Edith was very helpful with the process, and answered all my questions.Virginia W. | First Impressions
El cliente no dejó un comentario.Valeria S. | Overall Experience
El cliente no dejó un comentario.Sheegra S. | Overall Experience
I was randomly denied access to building one night and the hours of operations could simply be 24/hrs with it being a secured access building but besides that I had no complaintskelcey i. | Overall Experience
El cliente no dejó un comentario.TINA G. | Overall Experience
El cliente no dejó un comentario.Jerome C. | Overall Experience
El cliente no dejó un comentario.Gameli A. | First Impressions
Customer service is great!Ammie F. | Overall Experience
El cliente no dejó un comentario.Ghavonda E. | First Impressions
The manager and Dee Dee were very nice to me. The manager even went above and beyond to handle an misunderstanding with the guy worker there, he needs to improve on his customer services skills. I would definitely rent out a storage from them again and also a uhaul truck. The place was always clean and well maintained. Great location and reasonably pricedEmily W. | Overall Experience
El cliente no dejó un comentario.OPHELIA H. | Overall Experience
Staff was awesome and so helpful I enjoyed my time with themTineke M. | First Impressions
El cliente no dejó un comentario.Antionelle B. | Overall Experience
El cliente no dejó un comentario.DARRELL F. | First Impressions
El cliente no dejó un comentario.Nicole D. | Overall Experience
The employees there were fun and helped me with all my needs.DELPHINE K. | First Impressions
Great Service and would stay again if needed.Dwely W. | Overall Experience
Everybody was so friendly and helpful. One gentleman found my id and debit card that had fallen out of my pocket! I'm glad he found them. They made my moving experience easier and more affordable than I had originally realized. Thank you for all the help and the friendly assistance from the employees.Gina C. | First Impressions
El cliente no dejó un comentario.Precious W. | Overall Experience
I THINK YALL SHOULD STOP CHARGING PPL FOR A WHOLE MONTH,WHEN THEY ONLY USE A HALF OF A MOTH,,WHY NOT PRO'RATE IT,,EVERYBODY IS HURTING N THE POCKETS?? 😡 😡Robin C. | Overall Experience
This is the best Uhaul ever… and I've been to a couple - the staff is amazing and the access and location is convenient. The equipment is clean. Appreciate this team fully!!! Thank you!!Jacinta C. | Overall Experience
The helpfulness no of to be staff makes it above average.Anita J. | Overall Experience
El cliente no dejó un comentario.DEMARIUS M. | First Impressions
El cliente no dejó un comentario.Valeria S. | First Impressions
El cliente no dejó un comentario.Gerard J. | First Impressions
The mgr Danielle and her staff are extremely professional and go over and beyond to assist the customer's and make your visit and transactions as smooth and pleasurable as possible. Would definitely recommend this facility to others because of the mgr and employees. Extremely helpful and attentive to their customers.Aujon m. | First Impressions
I would like to say thank you for accommodating me, while my items were in storage. I will use your business, whenever there is a need for me to store away my things. Thank you for a well kept space. Mrs I WilliamsIona W. | Overall Experience
Very nice and helpful staff! I lost my mother and the staff made sure I received help at the last minute to get a truck and also storage. Thank you team excellent job.DYWAN C. | First Impressions
Best Uhaul location ever !Dareicia T. | Overall Experience
El cliente no dejó un comentario.Sisseseney T. | Overall Experience
Thank you so much Danielle she is very helpful and sweetShantavia M. | Overall Experience
El cliente no dejó un comentario.Reshanda W. | Overall Experience
El cliente no dejó un comentario.Xanthe R. | Overall Experience
Every one was so helpful they treat me so kind like i was there Grandmother i felt so safe here everybody was just wonderful i am going to tell every body i know to come heredonetta w. | First Impressions
Had to get my things out. Storage went up 10 dollars. Didn't understand WHY???sandy v. | Overall Experience
Staff made sure you are happy with your rental choice. Excellent customer service!AVERY J. | Overall Experience
El cliente no dejó un comentario.Sisseseney T. | First Impressions
Thank you for being so understanding with my crises. I hate that I had to pay for a whole day that I was unable to utilize my truck because someone drove out of town with my keys and purse. But the staff communicated with me and extended my day. Thank you so much!Paula G. | First Impressions
El cliente no dejó un comentario.Cassidy C. | First Impressions
El cliente no dejó un comentario.Nakeshia W. | Overall Experience
El cliente no dejó un comentario.CONCHAYLADARSHAI S. | Overall Experience
I wanna give a BIG THANKS TO DANIELLE MCFARLAND, KENNY, QUE, you guys are the best. I appreciate your customer service and your willingness to go the extra mile to accommodate all of my moving needs. THANKS SO MUCH AND MAY GOD BLESS YOU ALL AND PROSPER YOU ALL!!!!!!!!!!!Dquilla h. | Overall Experience
El cliente no dejó un comentario.Derrick H. | First Impressions
Danielle was very helpful when I first contacted Uhaul for a storage unit.Patricia M. | Overall Experience
El cliente no dejó un comentario.Jamario C. | Overall Experience
I saw a few roaches and bugs on the floor when I moved in but I don't think any were in my unit. I was worried about my stuff being there because I didn't want to bring any pests home, but I think management said they sprayed and eventually I did not see any bugs anymore. Other than that, the staff was very very friendly and courteous and helpful and they all made sure that my concerns were taken care of. I would definitely recommend this facility to a friend.KRISTEN F. | Overall Experience
Danielle McFarland is my #1 Quality Customer Care Service Manager. She is very professional, efficient and respectful (which is hard to find these days). Thank you so much for choosing her to service the Fulton Industrial Blvd site. We need more like her and the quality she provides to the customers, thank you so much Ms McFarland!JUANITA J. | First Impressions
El cliente no dejó un comentario.Darryl B. | Overall Experience
El cliente no dejó un comentario.Michael W. | Overall Experience
Needed access to bigger doortamika b. | First Impressions
El cliente no dejó un comentario.Jules M. | First Impressions
Only thing is it doesn't seem to be temperature controlled. We moved out of life storage the same day. Life storage was way cooler on the inside. I will stop by later this week to double check.Brittany B. | Online Move In
I will never rent it still hurts at this locationClayton S. | Overall Experience
El cliente no dejó un comentario.Alnisa T. | First Impressions
The reason We can't give an excellent rating is because We were locked out of our unit even though we had paid for the month. Emailed the manager regarding the issue, never heard back. When we signed up for the unit no instructions, nothing was told how to access the unit to prevent the alarm to go off. Every time we went to access the unit the alarm went off even after we were finally told we were to put in our code. Actually that happened with everyone. Communication was lacking.PAUL B. | Overall Experience
El cliente no dejó un comentario.Carolyn A. | Overall Experience
El cliente no dejó un comentario.Nicola J. | First Impressions
I would definitely recommend.Adriana W. | Overall Experience
El cliente no dejó un comentario.Meagan C. | First Impressions
El cliente no dejó un comentario.Wendell S. | Overall Experience
El cliente no dejó un comentario.Sharon B. | First Impressions
El cliente no dejó un comentario.Yolanda B. | Overall Experience
Need to hire new staff that knows the true meaning and importance of customer service. There's always a line and the workers seem confused or unaware of what's going on around them.Loretha L. | Overall Experience
The staff was Great !!!💯💯💯💪🏾💪🏾💪🏾🥃🥃🥃PORSHE S. | First Impressions
El cliente no dejó un comentario.KEITH L. | First Impressions
The U-Haul representatives were welcoming, professional and efficient. The entire process of renting a cargo trailer and monthly storage unit was pleasant, economical and met all of my storage needs!!!melvin r. | First Impressions
Danielle provided great customer service and super helpful!!KIPP M. | Overall Experience
El cliente no dejó un comentario.Siretha S. | Overall Experience
Daniel was very fast and professional.Alfreda R. | First Impressions
Danielle was by herself. The store was super busy. But she remained calm, professional, and handled each customer.Shuanta B. | First Impressions
facility can used some more moving carts/dolly.Anthony P. | First Impressions
El cliente no dejó un comentario.Chanel G. | First Impressions
El cliente no dejó un comentario.LASHAWN W. | Overall Experience
El cliente no dejó un comentario.Shernanda W. | First Impressions
El cliente no dejó un comentario.Tiffany W. | Overall Experience
El cliente no dejó un comentario.Nesa B. | First Impressions
El cliente no dejó un comentario.James J. | First Impressions
El cliente no dejó un comentario.Benjamin B. | Overall Experience
El cliente no dejó un comentario.OLIVER H. | Overall Experience
El cliente no dejó un comentario.Arnold P. | First Impressions
El cliente no dejó un comentario.JASMINE D. | Overall Experience
Danielle is the epitome of customer service she needs to be in upper management immediately so other locations can learn from her leadershipKEJUAN H. | Overall Experience
Thank you Ms DanielleFLORENCE C. | Overall Experience
El cliente no dejó un comentario.AVERY J. | Overall Experience
El cliente no dejó un comentario.AVERY J. | Overall Experience
The manager was short staffed! But she was professional and knowledgeable on everything that needed to be done! She was multi tasking 3 customers at one time with a smile ! She took care of ALL OF US! Thanks Danielle VICKI C. | First Impressions
Staff was very professional and helpful.EDGAR C W. | First Impressions
El cliente no dejó un comentario.Frances Vanessa L. | Overall Experience
El cliente no dejó un comentario.Eric H. | Overall Experience
El cliente no dejó un comentario.chyna a. | Overall Experience
I have used this particular site several times for storage and Uhaul rentals and they have always provided great service!JEFFREY B. | Overall Experience
El cliente no dejó un comentario.Konstanza L. | First Impressions
El cliente no dejó un comentario.LOURDES J. | First Impressions
Danielle was very helpful, she even provided her personal cell phone if I needed further assistance.Patricia M. | First Impressions
Ms. Mc Garland and staff are very professional and courteous. Thank You!!!!Gary B. | Overall Experience
El cliente no dejó un comentario.Nichelle S. | Overall Experience
El cliente no dejó un comentario.JAMES L. | Overall Experience
El cliente no dejó un comentario.ShaQuonna W. | First Impressions
El cliente no dejó un comentario.Andrew I. | Overall Experience
Great experience. Mrs. Tracy was quick and helpful. It would be amazing if you had numbered signs on the walls in the storage area to indicate which directions the numbers flow in because it's easy to get turned around in there and end up lost since they don't flow consecutively. It can be rather inconvenient to waste time running around trying to find your way. Other than that improvement I'd definitely recommend this location to others. Also I hope they locate the round locks soon. The temporary lock they gave me is definitely not as secure.Timimah Y. | First Impressions
You need to be able to access this facility after hours. Also the unit I reserved online does not exist at this facility - please make sure your online reservation system actually reflects what units are available.Charlotte S. | First Impressions
El cliente no dejó un comentario.Steve B. | First Impressions
General Manager very nice and helpful.Gary B. | First Impressions
El cliente no dejó un comentario.Anttione H. | First Impressions