Customer Reviews for U-Haul Moving & Storage at Edgewood Ave

4,632 reviews

1651 W Edgewood Ave   Jacksonville, FL 32208
(W Of Lem Turner)

(904) 764-2516

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(904) 764-2516

1651 W Edgewood Ave
Jacksonville, FL 32208
(W Of Lem Turner)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Had no complaints the staff were very friendly and professional👍👍

Rowland W 
Rating:
5.0

Customer did not leave a comment.

Candis B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul G 
Rating:
5.0

Keep up the good work

Theodore R 
Rating:
4.0

Customer did not leave a comment.

April W 
Rating:
5.0

Brand new truck with only 10,000 miles on it was already popping check engine lights and all kinds of other lights. I can give you pictures and details if you would like to contact me in person.

Joseph P 
Rating:
4.0

Mostly it was mostly late fees .

IRVIN W  |  Overall Experience 
Rating:
5.0

I was able to call ahead to make a reservation, plus the fact you now accept cash. Those are pluses...

Terry H 
Rating:
5.0

Tow dolly was broken prior to me using it not to mention I paid more than what I was quoted online when I reserved the truck. Won’t be using again.

Chris T 
Rating:
5.0

No more comments

Sheila R 
Rating:
4.0

So very helpful over the phone with a drop off issue.

Naomi C 
Rating:
3.0

Your worker who checked me out today was very rude and nasty

JACQUELYN G 
Rating:
5.0

Customer did not leave a comment.

Nikia J 
Rating:
5.0

Customer did not leave a comment.

kristy l 
Rating:
5.0

The ladies were htest

Carletha B 
Rating:
5.0

Customer did not leave a comment.

HENRY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

centeria l  |  Overall Experience 
Rating:
3.0

Additional finds were accumulated because of uhaul incompetent. This address is the third of my trauma! I booked Uhaul rebooted Keys were missing from second located that is how I ended up at this 3rd located..my original pick up time was 7am.. I got my truck about 8:30 ish...my movers were scheduled somewhere else after 12 noon...they had about 1hr to load another 1 to unload...which only half got done!... causing me more money..ughh

Ronda P 
Rating:
3.0

Customer did not leave a comment.

Jai C 
Rating:
5.0

Customer did not leave a comment.

BRENT H 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
5.0

Workers are excellent customer service and helpful.

GERALD L 
Rating:
3.0

Customer did not leave a comment.

SHARAN G 
Rating:
5.0

No comments

Sheila R 
Rating:
2.0

Stop the staff from joking and playing while customers are in the store. I already have to Waite but really come on now. This is why customers be rude.

vanessa M 
Rating:
5.0

The staff Jasmine,Tonya,the lady with the glasses all was very attendant with my needs and work with me until I was satisfied. Thank you all for great service Everytime I show up😊

HAZEL W  |  First Impressions 
Rating:
5.0

Another extremely good experience with UHaul. We will definitely be using the service again.

Naomi c 
Rating:
5.0

Customer did not leave a comment.

Heloise R 
Rating:
5.0

I was very pleased with my overall experience with U- haul.We appreciated the patience , great mannerisms, and mostly the understanding as I needed for extended time. I must say that you’re on point and I see no need for change. Thanks so much and Blessings to you

FREDDIE W 
Rating:
5.0

Customer did not leave a comment.

Danielle S 
Rating:
5.0

The service was excellent that people were great. The vehicle was clean, but the rear side mirror would not stay still it kept moving, which makes a dangerous hazard for getting over to the right. It was very poor visibility I had to move on a wing any prayer they need to get that fixed ASAP.

OCTAVIS K 
Rating:
5.0

Customer did not leave a comment.

Debrah C 
Rating:
5.0

Naya provided an amazing customer service. She is someone who shows she likes her job and does it with great actitudes.

Dariel L 
Rating:
5.0

Customer did not leave a comment.

Angie P 
Rating:
5.0

Explained everything.. Best place yet.Very nice and help with everything

Randy H 
Rating:
5.0

Customer did not leave a comment.

Constant C 
Rating:
5.0

I really enjoyed the efficiency, knowledgeable and splines of the staff. They made me feel like family.

David B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHELL G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daphne T  |  Overall Experience 
Rating:
4.0

Trailer was dirty and beat up but functional.

Brett W 
Rating:
2.0

Was informed due to me getting a truck and a storage I would get a month free and never got it and had to pay a full month, moved out my things and was informed on 05/12/2024 that I would receive a refund due to leaving the storage on 05/10/2024 this location has been nothing but providing lies for services. I would like to have my money refunded for the month I paid when I was informed I would get it for free and also due to me moving my stuff out ahead of time I would get the remainder of what was not used

angelica a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Gloria D 
Rating:
4.0

Need to be happier. Smile more. That's all

Lawrence S 
Rating:
3.0

Customer service be more attentive to customers. Dropping off Trucks.

Arthur L 
Rating:
5.0

Customer did not leave a comment.

Lloyd S 
Rating:
5.0

Customer did not leave a comment.

SHERLYN H 
Rating:
2.0

Customer did not leave a comment.

Dorothy B 
Rating:
3.0

Customer did not leave a comment.

Kimly M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

OATIS S 
Rating:
2.0

Customer service is horrible! I was charged for gas even when the gas was replaced and returned as received.

Lisa S 
Rating:
5.0

Customer did not leave a comment.

Frank W 
Rating:
5.0

I appreciate how the managers and staff during my time with you have been professional and kind. Although I wish there were more staff members to assist the often crowded establishment.

DONNA J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALFREDA B  |  Overall Experience 
Rating:
5.0

Nothing the customer service was 👍 great!!!

Kristin W 
Rating:
4.0

Customer did not leave a comment.

Natasha W 
Rating:
5.0

They took care of the issue with the truck and provided a discount as they promised. Thank you!

KELLY C 
Rating:
5.0

Customer did not leave a comment.

JASMINE L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louis S 
Rating:
5.0

Customer did not leave a comment.

Takara M 
Rating:
5.0

It's hard to say what to improve when everything is good. Keep up the good work

Richard L 
Rating:
5.0

Customer did not leave a comment.

SAMUEL D 
Rating:
5.0

The lady that helped us was very accommodating, and professional! Quick in and out once we figured out the reservation issues we had. I’ll file a complaint for that separately

Monique D 
Rating:
4.0

Customer did not leave a comment.

Tiffany S 
Rating:
5.0

Customer did not leave a comment.

Freddie S 
Rating:
5.0

Nothing, everything was great!

Adline w 
Rating:
5.0

Customer did not leave a comment.

Toyyanna J 
Rating:
5.0

N/A

Latif A 
Rating:
1.0

They were rude and they changed my card three times and brushed me off about it.

Rosemary B 
Rating:
4.0

Everything was very good. Thanks uhaul. 🙂

Lenard J 
Rating:
4.0

Customer did not leave a comment.

ALFREDA B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorothy B 
Rating:
5.0

Customer did not leave a comment.

Tiffany G 
Rating:
5.0

Customer did not leave a comment.

george m  |  First Impressions 
Rating:
5.0

Sto

CLAUDE B 
Rating:
3.0

I CONSTANTLY RENTFROM THIS LOCATION AND THE TRUCK HAVE A GREAT DEAL OF PROBLEMS. ALL THE TRUCKS NEED TO SERVICED INSTEAD OF A PERSON WONDERING ARE THEY BREAKDOWN

natasha m 
Rating:
5.0

It’s good

RONNIE F 
Rating:
5.0

Just love the customer service. Very polite and very informative and helpful thanks for your quick response in getting my truck ready to go

Jonas M 
Rating:
5.0

Make sure no warning lights are existing when truck is rented I found no other complaints

gloria m 
Rating:
1.0

I have never got storage with U-haul before .I only hire for few hours and return to the facility. Or neither use their storage facility Please do a refund to my bank account number USD 79.45

Saudi B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZEPORA M 
Rating:
5.0

Customer service was very professional, timely and courteous at the Edgewood Ave location, the online reservation was effortless. 5 Stars!!!

Deborah B 
Rating:
5.0

Customer did not leave a comment.

TAMIKIIA B 
Rating:
3.0

Customer did not leave a comment.

Tanita W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T 
Rating:
5.0

Customer did not leave a comment.

eric d 
Rating:
1.0

U-Haul has become a total pain to do business with. I made reservation then went to pickup a trailer. They wanted the number of a contact to verify my identity. Stupidest request I’ve ever had. I said no. I could be a thief and give them the number to my accomplice if that weee the case. Stupid request as I said. Got the trailer anyway after 30 minutes of BS. Last time I use U-Haul.

Daniel L 
Rating:
4.0

Customer did not leave a comment.

DEVAUGHN H  |  First Impressions 
Rating:
1.0

The lady who serviced me was very rude. She does not look at you while speaking. She short talked me with one word answers. She did not explain cost of service.

samatha j 
Rating:
4.0

Had to wait for a little while but once I was helped, the lady who helped me was excellent

Aaron H 
Rating:
3.0

Customer did not leave a comment.

MARY G  |  Overall Experience 
Rating:
5.0

They were attentive and fast with service.

jamil m 
Rating:
5.0

Customer did not leave a comment.

Kasheema M 
Rating:
5.0

A great experience

CLINTON P  |  First Impressions 
Rating:
5.0

Nice people

TANYA E 
Rating:
5.0

Excellent customer service with the office on Edgewood Avenue, Jacksonville Florida!! Manager Mr. Cedrick and Ms. Stephanie were the absolute best!!

Toawana B 
Rating:
5.0

Nothing u guys are perfect

Deshawn L 
Rating:
5.0

Customer did not leave a comment.

JASMINE J 
Rating:
5.0

Customer did not leave a comment.

Tobert R 
Rating:
4.0

Customer did not leave a comment.

Teresa H 
Rating:
4.0

Customer did not leave a comment.

timothy j 
Rating:
5.0

Customer did not leave a comment.

Jess D 
Rating:
5.0

Customer did not leave a comment.

katrina p 
Rating:
5.0

The manager at the Edgewood Avenue location went over and beyond to make sure I was happy the entire time I was there I was very happy with the storage unit as well as the property and the management thank you very much for your services get.. LISA SNOW 03/06/2024

Lisa S  |  Overall Experience 
Rating:
5.0

Need step stools bad I am 66 and rent from y'all quite often Otherwise this location hass always been very nice and patient

DOROTHY B 
Rating:
5.0

Awsome Team and Great Customer Service. Thank you all, Keyla

keyla r 
Rating:
5.0

I did a mobile pick up. But they still helped me out.

Jakori D 
Rating:
5.0

Thanks so much

ERNEST W 
Rating:
4.0

Customer did not leave a comment.

Vicky D 
Rating:
5.0

I had an issue with accessing my unit last night but the manager helped me out with the situation and compensated me thank you

GWENDOLYN M  |  Overall Experience 
Rating:
3.0

On the weekends you need to have somebody in the office at all times. There was a line yesterday waiting and they were all out on the lot.

Teresa H 
Rating:
5.0

Customer did not leave a comment.

Dianeshia W 
Rating:
5.0

I moved out on February 1st I had two units there unit 1101 and unit 2061 and I moved out on the same day and I come to the office to tell them that I was out and they said okay

Cherry W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antwain H  |  Overall Experience 
Rating:
2.0

The many times I’ve been into this location, the front desk worker seems angry or annoyed all the time.

Keisha M 
Rating:
5.0

Customer did not leave a comment.

Janyce J 
Rating:
1.0

employees that want to work

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

Katina W 
Rating:
5.0

Customer did not leave a comment.

Christine L 
Rating:
5.0

Customer did not leave a comment.

Jonas M 
Rating:
2.0

I could never get in my storage. When I wanted to move out, it was always a truck. Blocking it that's broke down. I couldn't get in my storage.i moved out in January and the sending me a bill for February

Jamie R  |  Overall Experience 
Rating:
1.0

I was charged for gas when the gas tank was filled to designated spot as requested by uhaul

Ravindra A 
Rating:
5.0

Customer did not leave a comment.

Phillip F 
Rating:
5.0

Excellent service and nice and clean. Very friendly and Excellent customer service.

Whitney D  |  First Impressions 
Rating:
4.0

Truck had check engine light, rear cargo light did not work at all, headlight aim so bad that headlamps were almost useless. As for the location, friendly staff, truck was clean, facility was clean and well stocked. Only issues were with the truck. The people and processes were great!

Christopher E 
Rating:
5.0

My experience was smooth and very well, kept clean...no bad experience to tell... the manager was professional and a very good listener and will work out your situation if u have one...

LATONYA M  |  Overall Experience 
Rating:
1.0

Moved from home no roaches and rats. Didn't know uhaul has wood rats and big roaches. All of my clothes new and worn,shoes new and worn.designer bags new and worn, new expensive towels,comforter sets, curtains , Samsung black stainless steel fridge with door in door and ice maker ruined, kitchen aid mixer,Kirby vacuum with carpet cleaner and other items all damaged and ruined with rat and roaches. Took pictures of holes in wall and dead rats. Insurance claim denied

andrea m  |  Overall Experience 
Rating:
5.0

I have already recommend another friend to U-Haul service I have no issues nice personality and help me very well

Brenda W  |  First Impressions 
Rating:
5.0

The staff was AWESOME!!!! CEDRIC THE MANAGER IS EXTREMELY AWESOME!!! HELPFUL AND KIND. Customer Service Rep Shelita is ALL OF THE ABOVE ALSO!!!! KUDOS TO EDGEWOOD AND LEM TURNER LOCATION JACKSONVILLE FL

WANDA R  |  Overall Experience 
Rating:
5.0

Thank you for everything. Staff was amazing

RONNIE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin N  |  First Impressions 
Rating:
5.0

The manager was excellent with attitude, willingness to help, and going above and beyond. Thank you

Winifred D  |  Overall Experience 
Rating:
1.0

I had went there the day before that evening and the lady was rude talking about the general manager and talking about that they could not take cash because the general manager had shut it down because he thinking his employees then cash which that wasn't my business but she sat there and talked about the general manager so much that I changed my mind and told her I come back the next day.

Daphne T  |  First Impressions 
Rating:
1.0

There was a roach problem

Akua A  |  Overall Experience 
Rating:
1.0

Did not respect my privacy like requested and still tried to charge me after removal and sent to address I requested them not to could have caused my family great harm .

jennifer a  |  Overall Experience 
Rating:
1.0

I will never use that u-haul location again.... At this point I want my money back...Now for the location at W Ashley in Jacksonville, FL ... The customer service was awesome and Mr. Brian made sure my experience was great... With that being said I would use the U-haul company again, just not the one on Edgewood!

Charity M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charlene H  |  First Impressions 
Rating:
5.0

I would just like to say that the gentleman in the office on Edgewood where we rented our storage room was so very helpful so very nice and I could tell when I call that that man is so busy he can barely keep up but he's always very very polite very very nice and he always follows through with everything he says he's going to do because when you hang up you kind of think yeah he probably won't get to that but he does and he gets it done and he does exactly what he says he's going to do and you have what you need in a very short time thank you to that man I don't know his name Edgewood avenue Jacksonville Florida that's the location

Lisa S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

derrick E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CASIMIR C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Antwain H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brittney M  |  Overall Experience 
Rating:
1.0

My furniture was ruined by rats!!!!! It’s appalling that my furniture was sold for $99 when I paid well over $5000 for it. I was lied to in the beginning about getting a climate controlled unit and I had to settle for an outside unit. The staff did not care one way or another about my concerns when it was first brought to staff’s attention about rats crawling around my furniture. How do I know….I saw one live and in person. The store manager is never available. This was a horrible experience!!!! I was pregnant at the time my furniture went into storage…July 2022. My child was not going use rodent infested furniture especially when diseases lurk from rodents. When it comes to empathizing with the customer, Cedrick is the ultimate worst!!!!!! I’m still waiting on a call from him about the letters I kept receiving about me being in default when I filed a claim sent pictures and only received $1000 for my furniture. I am utterly disgusted about the lack of communication and professionalism I received from UHAUL. Knowing I have to start completely over has really upset me!!! I will make it publicly known not to ever trust UHAUL with your possessions.

KENYA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toshiba S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeremiah R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ericka s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nita d  |  First Impressions 
Rating:
5.0

They made the experience a very pleasant and convenient one.

MICHAEL H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kheri c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kinda S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnetta H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHERLYN B  |  First Impressions 
Rating:
3.0

The space is small price is somewhat high for som sizes

SHARANDA B  |  Overall Experience 
Rating:
5.0

The workers very professional and knowledgable of u-haul, Super polite. She went above and beyond to assist me with my Unit.

dennise c  |  First Impressions 
Rating:
4.0

Everyone at this facility was so helpful and friendly. Took care of us in a timely manner and was helpful when we forgot OUR info to the storage. Everyone made us feel welcome and we had a few laughs along the way! No issues and no problems!

Jeremy Y  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cynthia B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tressie W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tanya r  |  First Impressions 
Rating:
5.0

Cedric the manager was awesome .

KRISTI J  |  First Impressions 
Rating:
5.0

Miss Bunny was very considerate of my needs. I couldn't make it to the facility due to my disability. She called me and got me squared away. I totally appreciate that.

Leslie B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARANDA B  |  First Impressions 
Rating:
5.0

Staff and management was very helpful and informative. They were polite and gave great suggestions to accommodate my needs at a great rate…

Permiria W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adannis H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHAKAKHAN J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khadija A  |  Overall Experience 
Rating:
4.0

They canceled my first reservation for a unit on the first floor and I moved from MI. That was an inconvenience.

Mekeya M  |  First Impressions 
Rating:
4.0

Excellent service , love the 24hr access and security

CONSUELLA W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bobby C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherman V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

constance r  |  First Impressions 
Rating:
1.0

Rst dropping all over furniture

Celestine G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jennifer O  |  Overall Experience 
Rating:
1.0

I went to get a table out of my storage only to find mice/rats crawling around my furniture. I was in shock! I closed my unit and went to the office to complain and to get the manager and corporates number. The staff that was working had no regard. She didn't acknowledge me when I came in the door. So I stood there and I finally asked if she was busy. She looked around then signaled for me to come to the desk. I explained to her what was going on and told her I needed the manager and corporate's number. She didn't give me anything. Instead told me to get corporate's number offline. As for the manager, I saw there were business cards on the desk so I picked one up and asked her was this the manager. She said yes. I called the manager....LACK OF EMPATHY!!!!!! I found corporate's number off line and called to complain. Moving to yesterday....I went back to the storage to see if I could get the animals on camera. NO NEED!!!! THERE WERE DROPPINGS EVERYWHERE!!!!!!!! MY FURNITURE IS RUINED!!!!!!! OVER $5000 GONE DOWN THE DRAIN! I HAVE NO BED, NO COUCH, MY CHILD HAS NO FURNITURE ONLY A CRIB IN MY OTHER STORAGE. I filed a claim and attached the pictures. I paid over $200 monthly since July just to end up salvaging my hard earned money. The claims department contacted me today and only offered me $1000 because that's the insurance that was offered to me. I didn't know where were levels of insurance...I would have gotten more had I known there were different levels! UGHHHHHHHHHHHHHHHHHHHHHHH not to mention when I reserved the unit, I reserved a climate controlled and the 10x15x10 only to get a smaller unit on the outside because what I wanted was unavailable....so why was I able to reserve a climate controlled unit then?????? ANDDDDDD there was a different general manager only 6 months ago. I WAS PAYING $200.50 A MONTH FOR MY PROPERTY TO BE PROTECTED. IT WASN'T....SO NOW WHAT? ONLY $1000 BACK FOR MY FURNITURE AND I DIDN'T KNOW THERE WERE LEVELS OF INSURANCE.....I LITERALLY BROKE DOWN IN FRONT OF THE GENERAL MANAGER YESTERDAY BECAUSE THAT'S MONEY WASTED!!! I am a single parent and I moved back in with my parents for help until I could move back out on my own with the first child....not knowing I would have to start completely over! I am furious!!!!!!!!! I can't take that furniture anywhere with a baby!!! There are diseases that are carried with rodents! So upset! 1651 EDGEWOOD AVE W UNIT 1090

KENYA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adannis H  |  First Impressions 
Rating:
5.0

Great Management handled all our needs.

Elaine S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Precious J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro R  |  Overall Experience 
Rating:
4.0

Just annoying when you check out the facility and you keep calling you and texting you about a story if you do not have any more there they need to keep better records

Kimberley R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAROSE L  |  Overall Experience 
Rating:
5.0

Friendly and extra helpful... was in and out in about 10 minutes! Keep up the work guys and ladies.

Dilan W  |  First Impressions 
Rating:
4.0

Continue to provide healthy customer service, that's come with hiring the right people who wish to do a good job representing the company

dwight p  |  First Impressions 
Rating:
3.0

I was in the faculties for 10 days and rats ruined some of my items. No food was stored there but the rats ate through some of my plastic bags that were in boxes. Of course ate through the boxes. Urinated on a box of important papers that were completely ruined. Had to get rid of the entire box and contents.

Bernice A  |  Overall Experience 
Rating:
5.0

The staff is very attentive to the customer needs professional and friendly awesome group if people.

Debra R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sherman V  |  First Impressions 
Rating:
5.0

Friendly staff never short staffed great team great location

JOylyn F  |  Overall Experience 
Rating:
5.0

Marvin. Tony and guys were very helpful.

Ortega T  |  First Impressions 
Rating:
5.0

Everyone was very professional and great customer service.

SHARON M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nikeera w  |  First Impressions 
Rating:
3.0

Keep up the good

pranda o  |  First Impressions 
Rating:
5.0

Keep Hope ALive for those Dinners ( just a joke between customer and employee.

CAROLYN J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samira A  |  Overall Experience 
Rating:
2.0

The price was going up on unit.

Joannar W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

wallace s  |  First Impressions 
Rating:
5.0

Manager Marvin McGraw and staff were very helpful and pleasant. Excellent Service

Yolanda C  |  First Impressions 
Rating:
5.0

I have been dealing with this U-Haul facility for years and everyone has always been very helpful, very knowledgeable. A big thank you to everyone there for always making my visit, my experience so pleasant !

DANETTE W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RAWAD A  |  Overall Experience 
Rating:
2.0

I had rat droppings all over my furniture, and I they telling me I can’t receive any of my payments back. This is unacceptable. I will never recommend this storage.

Dominic A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathartis M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLETTA R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

james w  |  Overall Experience 
Rating:
5.0

Good experience in the past years.

jasmine H  |  First Impressions 
Rating:
4.0

Anthony K was very professional, patient and helpful. He made sure that all our questions were answered.

Felicia C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donna w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paris t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle C  |  First Impressions 
Rating:
4.0

Great experience altogether. The only thing I didn’t like was that I reserved one type of storage unit only to find out I wasn’t able to get the one I’d agreed to and had to go for with a more expensive option that was also outdoors.

Marcus B