Comentarios del cliente para U-Haul Moving & Storage at Colonel Glenn

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Colonel Glenn

Grado total:

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Edgar R. en

Grado:

El cliente no dejó un comentario.

kogrecha b. en

Grado:

It was a great experience. Customer service was awesome.

Andrew H. en

Grado:

Anthony was very kind, helpful and professional in handling all of the details with the drop off and making sure I understood all of the charges. Corey welcomed me as soon as I walked in the door. Corey was also kind, helpful and professional. When my emailed receipt for the drop off was delayed due to my phone service, he printed a copy for me so I could take it with me before I left the location. These two gentlemen provided the best customer service I experienced on my visit to Little Rock. I expect to use Uhaul again later this year and definitely plan to make this location my drop-off point during my next visit. Thank you Anthony and Corey!

Janet B. en

Grado:

ITS OK LIKE IT IS TO ME

Jason N. en

Grado:

Don't lie to your customer

beneita t. en

Grado:

The process is to long

Tommie L. en

Grado:

Manager on duty was an excellent communicator!!!

Shawn L. en

Grado:

Cory whom I dealt with first was friendly and informative was great but when we came back later to get the auto transport the person that helped us made us feel like we were a bother so I was very disappointed with him.

Eric B. en

Grado:

Very helpful. Thanks

Eric B. en

Grado:

Thanks

Mary G. en

Grado:

Was referred by a employer,most definitely will use uhaul again..lots of space great customer service..the manager on colonel glen very respectful gentleman he has a great attitude..

Shantell C. en

Grado:

Thanks Cory for everything! Great Job!

Latasha J. en

Grado:

El cliente no dejó un comentario.

Anna p. en

Grado:

This has been by far THE BEST customer service experience with uhaul the Colonial Glenn location. I have not used Uhaul in over 10 years!!! I had a HORRIBLE experience with Hannah Oliver at the Kani location, she stole my envelope that contained $450. Joe Schoen refused to believe it was true. But it happened just hard cold facts. Nevertheless, Cory was amazing! He was super accommodating and very efficient. Genuine caring tone and demeanor. return was simple and easy with the agent that assisted me, he was very personable and professional. Overall excellent experience and I would GLADLY offer repeat business and recommend u haul to friends and family based on this specific interaction. The only thing that would be sugar on top would be to have my $450 returned after 10 long years! Thanks guys you are the best!

Chablis C. en

Grado:

Number one is to have more staff on hand and secondly repair small things on your equipment such as your window roller but overall your customer service was good.

Cory P. en

Grado:

El cliente no dejó un comentario.

Ashley W. en

Grado:

Experience was great and equipment ran wonderfully. Thank you!

Victoria M. en

Grado:

El cliente no dejó un comentario.

Khuram M. en

Grado:

We had the truck for 24 hrs, drove 160 miles. The out side temperature was 99 Fahrenheit and the AC didn't work during our entire trip. We did notify the Uhual representative by calling and upon returning the truck as well about the issue, Hopefully some one will look into it.

BRAD P. en

Grado:

Nice and friendly.

Arnold K. en

Grado:

Your customer service at the pick up and online was excellent! They were responsive and extremely helpful.

Terryl B. en

Grado:

A bigger parking lot

tiffany w. en

Grado:

Improve customer service

Jewell S. en

Grado:

El cliente no dejó un comentario.

mafoudia s. en

Grado:

El cliente no dejó un comentario.

MeChelle J. en

Grado:

My unit was infested with roaches to which I was told that I needed to be the one to take care of the issue though it wasn't my issue. Also, 2 dead rodents laid dead in my aisle for days w/o cleanup.

PABLO R. en

Grado:

offer better prices.

Darrell B. en

Grado:

El cliente no dejó un comentario.

Cory P. en

Grado:

El cliente no dejó un comentario.

Mary G. en

Grado:

Great customer service.

Tiffany G. en

Grado:

Headlight was out, making it where we could not drive at night. Service team extremely rude.

Dennis g. en

Grado:

El cliente no dejó un comentario.

yvonne d. en

Grado:

Clean facility.... and Great customer service from the entire staff! Corey was very accommodating and easy to talk to...we felt like he really cared about our situation. GREAT CUSTOMER RAPPORT!

Telisha C. en

Grado:

Great People !!

Merci G. en

Grado:

El cliente no dejó un comentario.

Kostie D. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Sharon M. en

Grado:

Very good people

marsha c. en

Grado:

The person at the counter, Jeremy, who helped me was very positive and cheerful and helpful.

Eric B. en

Grado:

Very helpful. Thanks

TOCCARA P. en

Grado:

I had my unit for around 6 years and if I ever need another I will be back. Thank you for your service.

Tara C. en

Grado:

Thank you

Christopher P. en

Grado:

I REALLY appreciate the experience of partnering with U-Haul, and the professionalism of the staff, before, during, and after my move and relocation. I WILL certainly recommend this particular locatio

Annice B. en

Grado:

The storage was Full of mice droppings and pee as were all of my things. Everything had to be throughly cleaned or discarded. The units are made of plywood giving access to the surrounding units.

Charles B. en

Grado:

Terrible service. Alarm went off when I was trying to use fascility

Tavvara D. en

Grado:

Nice and clean facility

Gloria A. en

Grado:

Good service I recommend

Sarah A. en

Grado:

I love u guys!!! Y'all r da BEST!

WILLIAM R. en

Grado:

The manager over there is extremely helpful and extremely nice thank you very much

Shawn J. en

Grado:

Outstanding customer service by David

Sarah A. en

Grado:

Love it

CLEMENTINE M. en

Grado:

Good

CRISTIN O. en

Grado:

Cory is awesome.

Brittany H. en

Grado:

J.J. And Tony were very helpful! They even got my storage booked at the Colonel Glenn location for us!

JESSIE V. en

Grado:

The staff was friendly; however the storage I has was not clean or maintained. When I moved out I had items damaged by rats and there was a live lizard on the wall.

CHARLES C. en

Grado:

I reserved a truck at this location but they didn't have it. Then they sent me to another location that was closed and finally sent me to one that had trucks. I will not use this location again.

stacey r. en

Grado:

Cory was very thoughtful and understanding about my very unique situation.

Carol S. en

Grado:

will use again if needed.

Jerri J. en

Grado:

Customer service was excellent. Mr. Womack did an excellent job. I would recommend this location again. The only thing they didn’t have on hand was an appliance dolly, but everything else was perfect.

Roberta G L. en

Grado:

Very attentive and professional staff. The entire process was seamless and stress free.

Carol S. en

Grado:

everything went well and I feel like I got in a good spot.

CRISTIN O. en

Grado:

CORY IS AWESOME. So knowledgeable and professional.

Khasahn B. en

Grado:

Horrible customer service. Staff are friendly but lazy. They failed to inspect that my things had been cleared out of my storage before the due date and then billed me a fee. No customer service reply

Danny J. en

Grado:

They were very helpful and friendly

Lydia P. en

Grado:

Great place! No major problems. I kept my unit for almost 2 years.

Lana N. en

Grado:

The facility was clean and staff courteous

Jason H. en

Grado:

U haul team was very friendly and helpful. They insured I had the right size storage facility and size for my needs. Thank you!

Antoinette b. en

Grado:

Thanks

Danilo M. en

Grado:

Good services

shanaye r. en

Grado:

The manager was rude to me alot brooklynn

kao v. en

Grado:

Corey was awesome and courteous. Helped me with exactly the truck size I needed to get the job done. Great customer service.

Teresa r. en

Grado:

There was rat dropping in my unit and spiders! My dresser was damaged due the concrete sweating. There should be a care sheet saying there might be rats and damage due to floor problems

Dawn S. en

Grado:

I have always preferred using UHaul services, the cargo van rental option is wonderful, I shall gladly recommend it to everyone I know...the staff at the Colonel Glenn location are great, thank you!