Customer Reviews for U-Haul Moving & Storage at Chambers & I-70

4,337 reviews

15250 E 40th Ave   Denver, CO 80239
(@ I-70, Across from Starbucks)

(303) 371-8941

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(303) 371-8941

15250 E 40th Ave
Denver, CO 80239
(@ I-70, Across from Starbucks)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Andrea was professional and friendly she made me feel comfortable and understood the whole process very easy. Next time I'll ask for her again for sure!

ALEJANDRO C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaitlin K 
Rating:
4.0

Please add more staff. The woman at the counter was amazing, kind, and unflappable, but Uhaul needs to hire an extra counter person, at least on weekends.

Anthony G 
Rating:
3.0

Customer did not leave a comment.

Austin G 
Rating:
5.0

Great staff. Very efficient and friendly

Timothy R 
Rating:
5.0

Customer did not leave a comment.

Javier V 
Rating:
5.0

Customer did not leave a comment.

Ricardo C 
Rating:
4.0

Customer did not leave a comment.

Veronique n 
Rating:
5.0

The attendant was very helpful and knowledgeable Customer Service was excellent

Reginald L 
Rating:
5.0

Customer did not leave a comment.

ROSE J  |  Overall Experience 
Rating:
5.0

Awesome Great crew! Keep up the amazing work!

Dennis G 
Rating:
5.0

Customer did not leave a comment.

Sharon T 
Rating:
5.0

Customer did not leave a comment.

JAVIER S 
Rating:
1.0

Customer did not leave a comment.

Henry T 
Rating:
4.0

I was 35- 40 minutes late to return equipment and only have had said trailer for less than 6 hours total but was charged for another day of rental. I did see afterwards my agreement did say 2pm but had thought the clerk said I had until 3pm. So very frustrated customer here.

Robert S 
Rating:
2.0

This location uses the same entry and exit. Parking lot is very small. People returning vehicles block entry to this location.

Kim A 
Rating:
3.0

Customer did not leave a comment.

David m 
Rating:
5.0

Customer did not leave a comment.

Jennifer B 
Rating:
3.0

Check-in took some time to do and I was only one Check-in. They were out to start in a timely manar. After that was down hill. After truck inspection was done, went in side and no other customers,it took ten minutes to get final recites.

Dennis G 
Rating:
4.0

Customer did not leave a comment.

Veronique R  |  Overall Experience 
Rating:
2.0

I reserved a furniture dolly and wasn’t told they didn’t have any until I was picking up the truck. The truck was in pretty bad shape, but luckily still running and driving.

Donald S 
Rating:
5.0

Customer did not leave a comment.

Alan D 
Rating:
4.0

Customer did not leave a comment.

betty r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Georgina M 
Rating:
5.0

Fast, efficient and friendly

Mark G 
Rating:
5.0

N/A.

John M 
Rating:
3.0

Customer did not leave a comment.

Kelly A 
Rating:
5.0

Customer did not leave a comment.

Maribel J 
Rating:
4.0

The man picking up the boxes was having an issue. He blamed me for his difficulty loading them. The people on the phone were very nice and informative.

Virginia G 
Rating:
5.0

Customer did not leave a comment.

Angelito S 
Rating:
5.0

Customer did not leave a comment.

Breanna R 
Rating:
1.0

I was charged for extra miles when my contract had the allotted miles because I got a match with Budget. I went through Uhaul because of the good equipment, the dealer that dispatched added the miles on getting authorization from Uhaul corporate. When I checked the truck and the miles were right and there were no charges, When I checked my credit card statement, I was charged almost $1200 Uhaul went back and changed The miles. I will be filing a lawsuit as well as filing a complaint with the proper authorities. I have the receipt zeroed out with the miles and the receipt. This is illegal As well as wrong!!

Ronnie R 
Rating:
4.0

I mean the brakes were horrendous and screamed when you used them. They also made a crazy noise if you touched them without the engine on. The power steering. Sounded like it would blow up at any moment. It was clean by U-Haul Standards, which is suffice to say better than a Waffle House in Tennessee at 3AM after a wild Friday night. Average UHaul experience, see you again in a few years when I get bored of this house.

Nicholas O 
Rating:
5.0

I'll surely rent Uhaul again in the future and recommend to families and friends.

DORIS D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert G 
Rating:
5.0

Customer did not leave a comment.

DEBRA B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori D 
Rating:
5.0

Staff was very friendly and great cust Svc.

VANESSA R 
Rating:
5.0

Customer did not leave a comment.

Jamie C 
Rating:
1.0

Customer did not leave a comment.

Rayna M  |  Overall Experience 
Rating:
3.0

1st truck had broken rear gate. 2nd truck could not adjust the drivers side side mirror.

Donna K 
Rating:
4.0

It was a nice place to do busiiness.

Antalitah C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAYLENE S 
Rating:
3.0

Truck needed alignment.

Stephanie K 
Rating:
4.0

I was told I had to have the trailer back by 7pm. I was not told I could return it after hours. It would have been nice and way less stressful if they had just told me that! Ugh!!!

ANTHONY S 
Rating:
5.0

Customer did not leave a comment.

Troy T 
Rating:
5.0

Customer did not leave a comment.

ROBERT M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Summer C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shermaine T 
Rating:
5.0

Customer did not leave a comment.

robert f  |  First Impressions 
Rating:
1.0

I was burglarized on the property.!

LASHONTAY W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VANESSA R 
Rating:
1.0

Customer did not leave a comment.

Luke J 
Rating:
5.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Customer did not leave a comment.

Ian K 
Rating:
5.0

Customer did not leave a comment.

JOSHUA D  |  Overall Experience 
Rating:
4.0

Storage unit was good, however when I rented to Uhaul its wasn't as clean and it smelles like Marijuana

MEIKO B 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
4.0

Customer did not leave a comment.

Britteny T 
Rating:
5.0

Customer did not leave a comment.

Rachel L 
Rating:
5.0

Customer did not leave a comment.

Derek D 
Rating:
5.0

Customer did not leave a comment.

GLORIA B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rebecca S 
Rating:
5.0

Customer did not leave a comment.

RANDY S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHANTA K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tyler G 
Rating:
5.0

Customer did not leave a comment.

RASHAD B  |  Online Move In 
Rating:
5.0

Todo bien buen servicio

ignacio R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocelyn C 
Rating:
3.0

Would only recommend for its storage. The truck rental was horrible. Literally sounded like it was going to explode or not start and axles sounded like metal on metal and it was dirty inside the cab. Pretty sure it had zero power steering also. No one should be driving that vehicle.

Brandelin S 
Rating:
5.0

Customer did not leave a comment.

dennis f 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Burak K 
Rating:
3.0

I think it’s absolutely ridiculous that i don’t get any money back after an early turn in on a 6 day rental. It was already $80 more expensive than the online price when I reserved it

Austin G 
Rating:
5.0

The customer service is very very good. The lady that helped me she knew what she was doing..

Ehouabolet E 
Rating:
5.0

Customer did not leave a comment.

Katherine H 
Rating:
5.0

Customer did not leave a comment.

Jose G 
Rating:
5.0

I was charged for 2 movers and never received a email or phone call. I feel like I was scamed out of $194. I still have not received a response from Uhaul regarding this incident.

Joy M 
Rating:
5.0

Customer did not leave a comment.

Jeremy S 
Rating:
3.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Marcos M 
Rating:
4.0

Todo Estuvo Muy bien el único detalle que cuando Subí al Freeway Se Cayó una Luz y Lo Bueno que La Pude Rescatar fuera de eso Todo Miy Bien!!!

Rodrigo J 
Rating:
5.0

Customer did not leave a comment.

jason s 
Rating:
5.0

Customer did not leave a comment.

DONNA S 
Rating:
5.0

Customer did not leave a comment.

Aron T 
Rating:
5.0

Customer did not leave a comment.

Victor p 
Rating:
5.0

Customer did not leave a comment.

Kathryn E 
Rating:
5.0

Customer did not leave a comment.

Kathryn E 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald L 
Rating:
5.0

Customer did not leave a comment.

Alunda R 
Rating:
4.0

Trailer was very very dirty. One right next to it all shiny and clean but we got the one that you couldn't tell what color it was.

Rhea M 
Rating:
3.0

The box truck I rented shook so bad I couldn’t get above 50 mph on the highway. Tried to call the rental location but I got placed on a hold. I hung up after waiting a few minutes. Beyond frustrating

Joseph s 
Rating:
3.0

The box truck I rented shook so bad I couldn’t get above 50 mph on the highway. Tried to call the rental location but I got placed on a hold. I hung up after waiting a few minutes. Beyond frustrating

Joseph S 
Rating:
5.0

The young woman that works the front was extremely helpful and kind. While the whole experience was excellent I feel that she went above and beyond.

Richard V 
Rating:
5.0

Customer did not leave a comment.

Dora C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reid t 
Rating:
5.0

Customer did not leave a comment.

cade n 
Rating:
5.0

Customer did not leave a comment.

Isai P 
Rating:
5.0

The best customer service, and the best vehicle in my estimation. Supreme. Outstanding. Friendly, easy going service that I will use again, and again. Thank you!.

Donna N 
Rating:
5.0

Customer did not leave a comment.

keeland w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john m  |  First Impressions 
Rating:
5.0

The tires pressure read that it was low but the tire looked as if it would burst if anymore air were put into it. However it didn't go flat or cause any other issues.

Mona P 
Rating:
4.0

Customer did not leave a comment.

Nicole M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derik M 
Rating:
5.0

Customer did not leave a comment.

Kyajahnay S 
Rating:
5.0

Add more staff during busy times. To help with wait times, announce or post online options while waiting online to help minimize wait time.

SUZETTE D 
Rating:
5.0

Customer did not leave a comment.

Mathew S 
Rating:
5.0

Customer did not leave a comment.

Francisco N 
Rating:
5.0

Customer did not leave a comment.

Brandon N 
Rating:
5.0

Customer did not leave a comment.

Isaac D 
Rating:
5.0

Excelente

Raul V 
Rating:
4.0

Customer did not leave a comment.

James D 
Rating:
5.0

Noting at this time.

Marc R 
Rating:
5.0

Customer did not leave a comment.

Kyle H 
Rating:
5.0

N/A

Zoko T 
Rating:
3.0

The Van was so dirty, also when I pick it up the fuel tank was 2/3 of fuel and when I returned the Uhaul van I Ieave it with a FULL fuel tank, but the final receipt said the it was 1/9 of fuel, I had to chat with a customer service to address the issue.

Adan G 
Rating:
5.0

Great customer service

Salvador O 
Rating:
3.0

I actually called the customer care line and gave my complaint. And waiting for a callback on reference 4588429, I was told 1-3 days for a follow up but it has been more than 3 days now.

Veronica C 
Rating:
5.0

Please go to this location if you ever need a U-Haul. Best costumer service I would like to recognize the lady at the counter working on 12/21/2023 at 4:20 pm that helped me. She was really helpful, answered my questions, made my experience amazing and easy thank you!

Jennifer J 
Rating:
5.0

Customer did not leave a comment.

Spaulding G 
Rating:
1.0

Customer did not leave a comment.

Kenneth I 
Rating:
5.0

no issues-good rental of car trailer

Edward J 
Rating:
5.0

Customer did not leave a comment.

annetta w  |  Overall Experience 
Rating:
5.0

Lorenzo is a pleasure, very helpful and nice.

Zoe K  |  Overall Experience 
Rating:
5.0

Thank you so much for all the help with the trailer and truck.

Michael P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lydell k  |  Overall Experience 
Rating:
5.0

The service was top notch and I was very pleased with the service

ROBIN D  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

EMELIN A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

nicholas r  |  First Impressions 
Rating:
3.0

Instructions to return car rental was confusing and also check out instruction was not clearly explained. Had to get repeat clarification because everything was not explained up front.

Jimmie M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KELLY R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Della M  |  Overall Experience 
Rating:
5.0

Everything I needed, this storage facility was able to accommodate and deliver

joshuah B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaelynn M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mabel A  |  Overall Experience 
Rating:
5.0

Management & personnel has major concerns? I have written to corporate twice about this issue but since no action has been taken! I decided to move out! Thanks again for allowing me to utilize your space!

Jesse T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shira S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHANTELL S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon R  |  Overall Experience 
Rating:
5.0

They are always friendly and helpful.

JENNIFER V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tevin C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yolanda E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria M  |  Overall Experience 
Rating:
5.0

One of your employee who drives a purple truck, tail gated me all the way to the u haul storage one day. I almost was going to curse her out in front of all the employees. But god don’t like that. But the next time she does it to the wrong person they might hurt her at her job, or damage her vehicles. Other than that excellent place. And I promise you I’m not lying. She was probably late to work or something

MICHAEL P  |  Overall Experience 
Rating:
5.0

Lorenzo and his staff are awesome.Very understanding and I thank them for everything with the stress of moving and trying to get settled.I would definitely recommend them for all you moving needs from storages to truck rentals.

Delicia P  |  Overall Experience 
Rating:
3.0

I have had this storage since 2017 and I don’t like the fact that you kept going up on the price every six months to a year and when I moved out I left a chair that was in good condition and was threatened to be charged for leaving trash AFTER I was packed up and had no where to put the chair. The customer service wasn’t the worst but it wasn’t the best. I would not recommend Uhaul to anyone because it is way more expensive than all of the new storage places popping up and they are not changing prices after a year.

Lorena L  |  Overall Experience 
Rating:
1.0

You are thieves

Mary A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BREONA G  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KENYETTA C  |  Overall Experience 
Rating:
5.0

Thank you so much, Great job guys!!!!

Galina V  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Tina B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

zaira r  |  Overall Experience 
Rating:
5.0

Extremely pleased with my experience and the young woman who helped me. She made what is normally a stressful time in live very easy. Your location is very convenient and I will keep you on my list of favourites for future needs.

Lori P  |  Overall Experience 
Rating:
5.0

I really appreciated the courtesy that I got when coming in to pay my bill from the agents on staff.

Marlin S  |  Overall Experience 
Rating:
5.0

Very professional! Thank you very much!

sergio l  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kathleen k  |  First Impressions 
Rating:
5.0

Good place

Elias A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Taoridi O  |  Overall Experience 
Rating:
5.0

I am extremely impressed with the young woman who helped me with my storage unit. She calmed my moving anxiety was very informative, friendly, polite and professional.

Lori P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shametha H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANNON S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret H  |  First Impressions 
Rating:
5.0

Thank you to each and everyone of you guys that work or have worked at this Uhaul location… Every employee that I had any interaction with was at all times helpful…. No matter my issue and thru the years of renting here, there were MANY!! I was almost sad to be packing out of there and making my final trip to Texas with the last of my belongings… Again I appreciate everyone there… you guys made my life easier by just being so cool, respectful and understanding!!!

Lana S  |  Overall Experience 
Rating:
5.0

The inside of the unit was a bit hard to see in if it was dark out but other than that we had a great experience.

Casey S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MISCHA s  |  Overall Experience 
Rating:
1.0

Charged for a full month rent for 5 days of storage.

Damian A  |  Overall Experience 
Rating:
5.0

I heard nothing but bad things about I haul. But I needed immediate assistance and U-haul provided me all the resources needed for a successful move. I also was grateful for the discounts🥰

CORBY H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam G  |  First Impressions 
Rating:
5.0

The Manager Lorenzo Escalante and his Team Members were always ready to serve all my needs. Keep up the GREAT work!

D'Queen A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LIZET C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith R  |  Overall Experience 
Rating:
5.0

Very clean and safe, I had this storage unit for over 5 years with no issues thank you

GLORIA N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H  |  Overall Experience 
Rating:
5.0

The customer carts topped the experience off

Donniece N  |  First Impressions 
Rating:
4.0

Originally very affordable. However, the rise in rent over the last 18 months was reason for moving out.

Robert C  |  Overall Experience 
Rating:
5.0

There has never been a better team of individuals to work with! I'm grateful for this team and all of their support through one of the hardest times in my life!

Stephanie S  |  Overall Experience 
Rating:
5.0

They were very helpful in my time of need. I truly appreciate all of them.

Letina F  |  First Impressions 
Rating:
5.0

Everything and everyone from reservation to drop off point and storage was excellent.

Ellisa H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joel h  |  Overall Experience 
Rating:
5.0

In and out no hold ups.

CHAD M  |  First Impressions 
Rating:
2.0

Employees were very rude and unwilling to help with questions asked, and used profanity towards myself and my nephew to embarrass us in front of other customers. I would give my stuff away for free before I would ever use the U-Haul at this location ever again. Very poorly run, and uncoroportive

GEORGE E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler S  |  Overall Experience 
Rating:
5.0

Lorenzo is a major asset to your entity. Always transparent about rules and regulations and never once disrespectful, Even when I witnessed a hostile customer Lorenzo defused the situation and everybody walked away with a smile. Between Brijida and Lorenzo U-haul should be honored to have them two on the team. They both went above and beyond standard measure. Something you don't see to often ever since the pandemic. Thanks Max

MAX L  |  Overall Experience 
Rating:
3.0

On the outside of the storage it is well lit but on the inside of the storage you have to have a flashlight to find your things and it's pretty dark in there. There's no plugs overall. Everything else was fine

Barbara S  |  Overall Experience 
Rating:
5.0

Saul was amazing! Helped so much and took his time! Thank you

Yasmine E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Seth T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chawana W  |  First Impressions 
Rating:
5.0

Great customer service and friendly employees😊

Andre S  |  Overall Experience 
Rating:
5.0

It is like hitting the easy button! Easy to load the storage ubit from the truck. Staff were kind and helpful!

Merrie N  |  Overall Experience 
Rating:
5.0

I had a great experience and the young lady who helped me was very patient and helpful! Thanks again.

virginia v  |  First Impressions 
Rating:
5.0

Everyone was very helpful and friendly!

Robert G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephanie s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Queana M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRANAE S  |  Overall Experience 
Rating:
4.0

Friendly helpful but otherwise kinda confusing

Jaden R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STACEY H  |  Overall Experience