Comentarios del cliente para U-Haul Moving & Storage at Central Ave
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Central Ave
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KEVIN H. en
Service people inside were GREAT. Not sure why it took so long to pick up vehicle outside. Service guy was a little slow and not very friendly.
Joyce W. en
My experience was awesome! This was the first time I rented a u haul pickup. The staff were very helpful and patient and moved the line along very quickly. I would surely use this location again. Joyce-
olukunle O. en
Let there be full tank in the truck all yhe time.
Terrence S. en
Maintain good customer service throughout all aspects of U-Haul Rentals; as was accomplished in this experience. Thx
Tyrone M. en
My wife didn't understand some of the information that was being explained to us about the unit, and asked a few questions. The worker was very rude and disrespectful towards my wife.
Curtis R. en
Be open and ready when the store is scheduled to open, like 7am, everything else is perfect thanks
Tina N. en
Staff was very helpful and guided me through the process.
MARK H. en
I will never do business with u haul again and I won’t recommend any one as well
Howard S. en
I felt it was a little overpriced than expected.
Timothy B. en
You need more people like jasmine Williams at the front desk. She gave me exceptional customer service.
Marlisa S. en
More service representative
Sanovia S. en
There were roaches in my sofa. They were not there when I placed my furniture there. I just threw it away. I didn't want to bring them home. Rodent ate holes through my towels.
bianca W. en
Flate rate in rental
Tameika D. en
I found a dead rat in my storage bin. One of my chairs was completely ripped to shreds (Assuming by the rat). I was charged another month after I moved out! Completely unacceptable. No food was stored
Nicole F. en
Terrible experience. Our 24/7 pick up did not work. Had to call uhaul twice while standing outside in the dark, when it was cold, at five in the morning. Truck had trash in it. Truck did not have our furniture pads. Had to go to another location to get furniture pads. Was told they should have some. Got there and they didn’t. Truck broke down on second day on the highway. Had to wait three hours before it was fixed and driving again. Broke down again on the second day. Had to wait in the hot on the side of the highway for FIVE hours. Then, had to drive in a tow truck the final two hours. Tow truck was disgusting. One of us had to sit on the drivers gross bed while driving which was unsanitary and unsafe.
Tammy S. en
The staff was helpful and knowledgeable about the facility. They help my mother and I with our items. They were professional. I will recommend this storage to family and friends.
Rose J. en
I have talked to someone in your office. This a.m. on the phone for 30min
Nellie L. en
Office was very busy that day but it all end well.
Kenneth L. en
Well run facility
christine s. en
Horrible experience. Got charged for items I did not borrow. Manager credited me for those charges and someone reversed the charges . Unable to get a hold of anyone that knows what’s going on !!!
ALONZO M. en
Corey and the rest of his crew was very professional and available. I would recommend this location to all of my friends.
LOFTON W. en
I rate it average cause why would u rent a storage room u can't ever get to. They park all the large truck right in front of the loading dock ever day so the customers are always inconvenience
JANICE J. en
Manager Cory, staff member Johnice and other staff members were so helpful and kind. Thanks so much to them all for the Outstanding help they provided me with on renting a truck, and a storage unit.
TODD R. en
Loading dock is never accessible due to overcrowding of unused uhaul trucks parked there.
Destane R. en
rude employees. the manager is never available. the assistant manager was very lovely and helpful. due to poor infrastructure in the facility my items were damaged. mice ruined many of my items
james h. en
Great service
Mario R. en
Great staff, even when it was crazy busy they where quick and super courteous
GEORGE P. en
The only negative I have is that the posted U haul climate temperature of 45 to 85 degrees seems off. I think 45 is too cold and 85 is too hot. I think somewhere between 55 and 75 is more tolerable
demitrius b. en
My experience was good with this location.
DAMIEN G. en
My storage unit had mice droppings inside and mice went through all my belongings. Office staff are young, inexperienced, and and rude. I wouldn’t recommend this location if it was the last uhaul on e
JANICE J. en
The OUTSTANDING service and help that I received during an urgent unexpected time was breathtaking. 5 stars and thumbs up to Marquita Briggs, Johnice Rucker and their team. My #1 UHaul location.
Robert J. en
I had an easy time with Move-in and finding the unit was nice. Clean facility.
Yolonder C. en
Charge cheaper rates
carry s. en
The staff assistance was great.
kenyetta s. en
THANK YOU VERY MUCH.
lynn w. en
My storage unit was infested with mice and water bugs, my property was damaged.. The parking area was always over capacity with uhaul trucks and became extremely difficult to access my storage unit.
lynetta w. en
Thanks to everyone
Jerica S. en
Most of the staff was helpful when asked, including the manager Corey. I noticed mouse droppings and dead bugs everywhere so pack tightly. It doesn't appear anything was chewed through.
patricia o. en
Will definitely use Uhaul again, as needed. Thank you!
charles j. en
Awesome! Customer service ***** Very Satisfied
Camile H. en
Keep cleaning very good
DARRYL W. en
The WORST
Malik H. en
Thank you
James D. en
Good service
Kyle L. en
registers are a little crowded with the hanging merchandise but overall 5 stars
Sharon L. en
Very professional and timely with hands on helping
TAWANNA B. en
Thank you to all the staff at Central Avenue Uhaul It’s been a looooong what 5 or 6 years it almost feels like loosing a friend due to relocation you hate to see them go but life moves on. Thanks CW.
LAMAR J. en
It was a lot of dead mice in my bags and stuff
Dawn C. en
I would rent a storage unit and recommend Uhaul to anyone who needs a storage unit and a rental. Thank you for all your help! Dawn Cyrus
SHERIE B. en
The team located at Central Avenue was very helpful and thoughtful during my storage process. I have an issue with my knee and they were very strategic with the placement of my unit. Thank you, Ms.
MARK C. en
The only compliant I have was my storage unit had plenty of mice droppings. Other than that, Corey and his staff was awesome!
Don T. en
I don't like the fact if I cancel my storage early. I won't get a refund even if I've paid for the entire month. I should get a refund for the difference.
sabrina l. en
Pro rate rental should be considered. I paid for a month but no refund for not using the whole month. Also set traps for mice, I had mice droppings all over my furniture
Karen T. en
Thank you very much for your time and help.
Natasha B. en
Good job
CAROLINA B. en
UHaul's location was so convenient. The staff was very helpful and friendly. I would recommend to anyone.
Clarence H. en
thanks
Lansana K. en
the manager was Corey was very good
otis w. en
couldn't locate my Reserve number
JACKIE C. en
Evidence of roaches, and mice
lasean r. en
All of my items I put into this storage unit was infested with pests and I am deeply saddened by this. I put brand new furniture into this unit, hoping that it would be safe. I guess not. Still no cal
john h. en
I'd like to give Mr Corey & his wonderful staff a big round of applause, for there excellent service. John Hines
MARGARET C. en
Great storage place
Clarice D. en
The staff on site August 31st was exceptional! I've never been more pleased with the customer service I received during a very stressful time. Keep up the excellent and professional work.
Fatmata A. en
Very friendly staff and good service. U couldn’t ask for anything better will definitely recommend this facility
olekanma e. en
A lot of rude and deceptive practice I will definitely encourage everyone to stay away from this location and if possible use other services. Very poor customer services
james l. en
Thank y'all
patricia o. en
Courteous customer service. Very pleased with staff and facilities
jean m. en
Someone broke the apparatus for the second level access, but my helper was tall enough to assist.
Crystal C. en
Symphony Love Was A Great Help; Greatest Part Of UHaul Was Working With Her.
robyn m. en
Sydney assisted me and he provided courteous and excellent customer service!
TOMEKO B. en
Mr. Corey and his staff was very friendly and helpful. Most of the time you are in and out in no time pending on the time you come in. And also trucks and storage is already available.
Jocelyn R. en
Didnt like the fact you dont prorate my stuff was in for a week and they still charge me over 200 dollars and I dont think it's fair I needed part of my money for moving purposes
patricia o. en
So much appreciation to Corey, the manager, and all the front desk staff for their patience, courtesy, and expertise...from beginning to the day I vacated!! If needed, I will continue to use UHaul.
Brian D. en
I was renting a truck and moving things out of my unit . The wait time was unacceptable. The staff was very polite and nice but to wait 45 mins to get a truck when you are paying movers is unacceptabl
KATYA V. en
Would definitely recommend!
Sovonya T. en
I love using this facility because the staff is very help, knowledgeable and friendly. I’ve used this location many times either for long time storage, truck rental or to purchase moving supplies.
Cheryl R. en
The prices for storage are a bit higher then other storage places