Customer Reviews for U-Haul Moving & Storage at Causeway Blvd

6215 comentarios

3800 N Causeway Blvd   Metairie, LA 70002
(At the foot of the Causeway Bridge)

(504) 837-4122

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(504) 837-4122

3800 N Causeway Blvd
Metairie, LA 70002
(At the foot of the Causeway Bridge)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The truck was clean, but it would not go over 60 mp. Plus it was expensive.

Darlene W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio T. 
Clasificación:
1.0

Brad and Brandi at 3800 N Causeway Blvd. Metairie, La location we're very RUDE! Brad harassed me via telephone everyday that I had the rental, that I WAS PAYING FOR! Brandi spoke to me and my fiancé very rudely about the breakdown of our total charges. Come to find out almost $4,000 was charged on my card! I called to resolve the situation, Brandi spoke to me very rudely once again over the phone. I ended up having to call 1800-GOUHAUL

ARIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Pick up and drop off your agents were DELIGHTFUL!!!

JESSICA M. 
Clasificación:
4.0

The employees are always friendly and helpful. The manager is very helpful also.

Dana C. 
Clasificación:
5.0

Everything is hood

Hector P. 
Clasificación:
4.0

El cliente no dejó un comentario.

joey L. 
Clasificación:
5.0

Staff at this location are very efficient.

WALTER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marius W. 
Clasificación:
3.0

Honor the commitment that was made when I rented the trailer. It was a bad experience. I'd like the additional $60 back that I had to pay in getting it safely hooked up!!!!

Pamela H. 
Clasificación:
5.0

The check in was professional, easy and quick.

david W. 
Clasificación:
1.0

Staff was incredibly rude. I made a reservation and confirmed twice. The guy at the front desk told me that I was wrong and had the return the uhaul before the end of the day even though I had confirmation other wise. Manager refused to speak with me. Terrible experience

Conner C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

I booked online to ensure that a trailer was available. Service was quick and employees were kind. I will use this location again in the future. ¡Gracias!

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdul H. 
Clasificación:
5.0

Keep hiring people with good attitudes an willing to work .Mr.Brad Lambert an his crew are an excellent team of workers, always a pleasure doing business at this location..

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONET W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen L. 
Clasificación:
5.0

Drop off was great.

Cameron T. 
Clasificación:
5.0

... and I HAVE recommended this location to others. I happen to have a room here, and I have never received anything other than service that was exceedingly polite, efficient, helpful, and friendly.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

Good employees always willing to help.

Dana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYRIL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garret W. 
Clasificación:
5.0

Everyone at this U-Haul are friendly and professional.

Eugene D. 
Clasificación:
5.0

Simply to continue to be as wonderful and helpful as you are!!

Amber K. 
Clasificación:
5.0

Don't change a thing my whole experience was great ! Gracias

Joseph B. 
Clasificación:
1.0

Have backup systems so reservation can be upheld

AMY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin A. 
Clasificación:
1.0

Uhaul overcharged me!!! I went less than 20 miles and was charged as if I drove over 300 miles. I was charged 240.00. I only had to put 7.00 worth of gas in the vehicle when I bought it back because I didn't go far but had to pay a large amount of money on the back end for nothing.. The worst experience ever..

tonyeka G. 
Clasificación:
3.0

Maintain the¹ trucks. It was a rainy day and the truck had water leaks. Water leaked on some of the furniture, but thank God I had plastic on it.. One of the boxes was wet at the bottom. Because of our situation, we were not able to open the box at the time. Hopefully items on the inside aren't damage. When in business, you have to spend money along with making money.

Linda T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome S. 
Clasificación:
5.0

already recommended this location

WILLIAM L. 
Clasificación:
5.0

I was in and out very quickly. Everyone I interacted with both at pickup and drop off were very helpful and pleasant.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

Truck was cleaned just before pickup. Cab smelled of smoke and console had cigarette burns in it. Very sad for someone to treat this new truck this way. I hope that they were charged for this abuse. Back of truck very clean. Truck ran well and was the perfect size for my needs. Thanks!!!

Bret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerinesha B. 
Clasificación:
5.0

All good as is. Thank you very much for the use of the trailer. Jacques Boudreaux

JACQUES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Q. 
Clasificación:
5.0

Central office told me I could rent a very much needed dolly. When I got there, however, they had no dollies and I had to buy one.

William M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tamika F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

My only complaint (and this has happened before) is that I booked the rental at a different location. The website let me book it at the location I desired but somehow it changed and the communication is not clear. On my rental Agreement it states that I can pick up at my desired location. Fortunately I've had this problem in the past and knew to look out for it so I called the day before pick up to verify the location. Plus I had to pay the extra mileage which was doubled.

DAVID D. 
Clasificación:
5.0

Employees were extremely courteous and helpful. It took us 5 minutes from the moment we drove up.

Trinie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

I was disappointed that I could not utilize the website to pick up my truck as it kept telling me that the gps coordinates were telling me that I was not a the correct location even though I was. Therefore, I was forced to go inside to checkout. But it was no problem as I was the only customer there when they opened so I got out fast. The truck was in good condition and drove well. I did not use all the fuel I put into the truck and ended giving uhaul a free quarter tank of fuel which I wish they could have given me credit for. But all in all I was satisfied with the equipment and professionalism at this location.

STEVEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
1.0

The staff is unprofessional. I wanted to go over my charges and Brad said to me “u-haul haven't been in business for years by ripping people off” like I have the right to ask what I'm paying for. And to top it off they couldn't close out my order once I paid them. So the next day I was charged twice. I do not recommend this place to anyone

Brandie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

The men on the outside customer service was excellent!! The females in the inside office could use a little work on customer service

Kennith W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CREYON M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
1.0

General Manager is Loud, Rude and Unprofessional!

Helana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
4.0

It took an extra long time to serve the 3 or 4 customers ahead of me, but I think it was due to your employees trying hard to accommodate their needs.

Neil W. 
Clasificación:
5.0

The girls up front were friendly, professional and not to mention very beautiful. Thanks so much for the great customer service!

BENJAMIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
4.0

trailer tire was out of line and pulling sideways. Fender was rubbing tire and smoking. Was notified by a passing driver one hour into my trip and had to pull over on interstate and bend fender. Went to nearest uhaul center and was told to call road side assistance. Was told a long wait so had to tow trailer out of line for 200+ miles

HENRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
2.0

There was a leak within the uhaul and some of my property had water damage

JEFFRY D. 
Clasificación:
5.0

Keep it up

Kyle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence J. 
Clasificación:
3.0

Equpitment was dirty when I rented it and they charged me when I returned it.

frank M. 
Clasificación:
5.0

Continue to up grade vehicles.. Staff is well trained an professional.

RANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

eugene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOURDES F. 
Clasificación:
5.0

It was super easy and enjoyable even during a pandemic.

Shana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
5.0

Installer was especially helpful

WALTER R. 
Clasificación:
5.0

Everything was good

Brian W. 
Clasificación:
3.0

El cliente no dejó un comentario.

rhonda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

The truck seemed to drag and be somewhat noisy. The steering also seemed very loose.

Loretta M. 
Clasificación:
5.0

Service was great and Represented that took care of me . Awesome service , need truck right away and other truck that was supposed to rent didn't show up.

Racquel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
3.0

Brakes were shot, wipers need to be replaced. Front windshield was dirty.

WESLEY B. 
Clasificación:
1.0

Rude employees. Truck was not ready when I arrived. First location didn't have my truck so I had to travel at least 30mins away. Overall experience was poor. Signed up for contactless and I had to get help both with picking up and dropping off.

Brittany D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD W. 
Clasificación:
3.0

1st truck had a flat when we got a block away. Even though registered beforehand took an hour to get the truck. Tried to check in in online when returned but it wouldnt allow me to so we were charged 20.00

JACK M. 
Clasificación:
1.0

I placed my order online for a 4:30pm pickup time. The store worker called me to say I have to come in early bc he will be closing at 5pm even though online it stated differently. I went early only to be rushed. They didn't have the truck I reserved and I had to get something different but my issue is I didn't receive my dolly and I had to call 3/4 different times before I could get my refund, not to mention my hurt back from having to pick things up w/o dolly

Kayla N. 
Clasificación:
4.0

I expect to pickup a van with a full tank of gas. The ticket said it was full. the gas gage appeared to indicate full. After driving 28 miles I filled up the van and had to put over 6 gals. in it I am considering my options with my account. Either the tank gage is broken or your people are not doing their job correctly.

MICHAEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

They are so friendly!

Ernestine B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene L. 
Clasificación:
3.0

The storage was fine but when I couldn't pay for it y'all made sure to put the lock on it right away and when I would pay to get it opened up y'all took yalls time to unlock it for me. So.. idk

Gerald M.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and informative. I would recommend this location to anyone .

Kenyettra T.  |  Overall Experience 
Clasificación:
5.0

Other than being charged an additional month after closing out my account. It was a great experience.

William T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Caren C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff. Stored my father’s belongings here after his death and they remembered when we first brought his items and two years later they were just as kind.

Shaneka G.  |  Overall Experience 
Clasificación:
5.0

Very helpful and courteous.

RAYMOND H.  |  Overall Experience 
Clasificación:
1.0

I had an incredibly bad experience. Staff here don't even know the MEANING of Customer Service. The absolute worst staff I encountered here were management and someone from the district office. There are a lot of self-storage options. I would never, never, NEVER recommend this one.

Jenkins L.  |  Overall Experience 
Clasificación:
5.0

This location was amazing! The staff all around went out of their way to make sure I was accommodated. I couldn't recommend them more. I'm looking forward to having to visit my stored stuff just to say hi to everyone

Monica H.  |  First Impressions 
Clasificación:
5.0

Brad, the manager, ought to get a raise. He comes a step further to see that all customers are pleased.

Valerie G.  |  Overall Experience 
Clasificación:
4.0

N/a

donte b.  |  Overall Experience 
Clasificación:
1.0

I couldn't wait to get my things & close my account! The staff is SLOW, the mngr, Jason, HORRIBLE. Not enough staff to accommodate people in line & the girl helping me kept checking her phone.

Melissa Z.  |  Overall Experience 
Clasificación:
5.0

I have always used U-Haul in my life. This location was fantastic.

Lorina D.  |  Overall Experience 
Clasificación:
5.0

Great service

Robert S.  |  First Impressions 
Clasificación:
5.0

Keep up the good work!

Mike H.  |  Overall Experience 
Clasificación:
3.0

A manager should be on duty at this location, Not fair to receive discounts sometimes and not all the time.

Robin G.  |  First Impressions 
Clasificación:
5.0

Excellent experience will use them again

david h.  |  Overall Experience 
Clasificación:
1.0

the manager Jason customer service skills needs to be better, I overheard him discussing me and my business to another customer and on top of that he was rude and very unprofessional.

TINA W.  |  Overall Experience 
Clasificación:
4.0

Very convenient

Tanya M.  |  Overall Experience 
Clasificación:
2.0

There is always only one employee behind the counter, and they are either on the phone or taking forever to help someone else. Also they tried to charge me a month of rent for moving out on the 1st.

Maggie R.  |  Overall Experience 
Clasificación:
1.0

Overpriced Rat ate rug and you only gave us 50.00 for a 1000.00 rug Insurance charge Lines are long Take money from account w/out permission

TRACEY R.  |  Overall Experience 
Clasificación:
1.0

Reserved a truck for 4 days. We were told we had to move it into storage or no truck. Packed, arrived back. Unit was too small. Moved into overheated dirty unit. Gotta move again. So 4 total moves.

Zachary E.  |  First Impressions 
Clasificación:
4.0

Small issues with card swipe system but nothing major. I would return as a customer.

rob s.  |  Overall Experience 
Clasificación:
5.0

Great service!

Vinson K.  |  First Impressions 
Clasificación:
5.0

Awesome awesome awesome

Kawyski S.  |  Overall Experience 
Clasificación:
5.0

All staff members were very helpful and nice! I was really satisfied with my experience here.

betty b.  |  Overall Experience 
Clasificación:
5.0

Great location

CLARENCE B.  |  Overall Experience 
Clasificación:
5.0

Excelente ubicación

genise A.  |  Overall Experience 
Clasificación:
4.0

Storage is a little bit expensive for the size but it did the job

Rolicia W.  |  Overall Experience 
Clasificación:
1.0

Staff was not knowledgeable about the information and was very slow!!

CECELIA W.  |  First Impressions 
Clasificación:
4.0

Uhaul has been an excellent facility to store my furniture while in a time of transition.

WILLIAM B.  |  Overall Experience 
Clasificación:
3.0

Only issue price and Cleaning lady was always rude

ANGELA E.  |  Overall Experience 
Clasificación:
5.0

This location is great! It! The staff and even the manager RJ. From the first day I was made to feel at home. I love how clean and organized this U-Haul location is compared to others.

Michelle B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

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  • Trailer Hitch Icon
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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