Customer Reviews for U-Haul Moving & Storage at Broad St

3,753 comentarios

1589 Broad St   Augusta, GA 30904
(Old Claussen Bakery Bldg)

(706) 722-4396

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(706) 722-4396

1589 Broad St
Augusta, GA 30904
(Old Claussen Bakery Bldg)

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

FRED D 
Clasificación:
3.0

The truck was fine, and the staff members I interacted with at the location we all very friendly and helpful. But I have two negatives associated with this rental. (1) I made my reservation 2 weeks ahead and had a guaranteed reservation at a location in my town. Then, the day before my rental, the vehicle location was changed by U-Haul's system to a location farther away than my "guaranteed" location. That change increased my travel time, the number of miles U-Haul got to charge me for, and the amount of gas I burned. Planning ahead and having the guaranteed reservation didn't count for much. I think U-Haul could have given me a break on the milage charges since they made the location change, or offered to move the truck to where my reservation was. (2) The truck had 1/16 of a tank of gas in it when I picked it up. Certainly not enough to get to where I was going. So, I was already running later than I wanted due to the location change, and the first thing I had to do was go find a gas station! Very inconvenient! I also had to guess how much gas to put in the truck before driving to my destination, rather than replace the gas I had used. (Irritatingly, I ended up having to make a second stop for gas before returning the truck so it wouldn't be on empty for the next renter.) I was just not impressed that the truck had no gas in it.

Bryan A 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN L 
Clasificación:
5.0

I was very impressed with the service of the workers although busy they greeted me upon entering the building and helped me size up my needs. I had originally reserved a 10 foot truck but determined a cargo van would suffice which essentially saved me money.

COURTNEY M 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHANDA H 
Clasificación:
5.0

Great customer service would definitely use this location again

LARHONDA B 
Clasificación:
1.0

Service was terrible. The u-haul representative was rude and disrespectful. She should be fired from her job.

byron k 
Clasificación:
5.0

The service of the boys is excellent. 5 stars 🌟!I’m

KARLOS B 
Clasificación:
5.0

Everything was great no changes needed

GEORGE E 
Clasificación:
5.0

Get more truck's I had to go to 3 location's to get the truck I wanted but the staff were everything I wanted and more I was in and out in less than 10 minutes thank you

Theodore A 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY V 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M 
Clasificación:
4.0

Excellent customer service .

Marylyn H  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful catyln and the younger man with beard were both great and helpful. Pay them more.

Nathan G  |  Overall Experience 
Clasificación:
2.0

Overcharged.

TONI S 
Clasificación:
4.0

I am very happy with the staff at both in Augusta and remote staff. When I could get someone on the line, all were professional and helpful. The app is great in terms of scheduling and planning a move. Just a note to be aware of with the climate-controlled interior storage spaces: I had two storage spaces, each inside different climate controlled buildings. They were fairly priced, but heads up: the facilities are old, corridors are dark and many fluorescent bulbs were out. There was no lighting in the storage spaces themselves, and things were *dark*. Also be advised some corridors are pretty narrow (one can't get around another's cart).

Christopher F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B 
Clasificación:
5.0

Our representative was very courteous and efficiently checked us in while multi-tasking a small trailer attachment with another customer.

Martin B 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK T 
Clasificación:
5.0

Easy renting experience, great customer service

YASMEEN A 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny H  |  Overall Experience 
Clasificación:
5.0

Not a thing. The people that helped me with reservations and the lady that helped make a change with it, a long with the lady that helped at the counter pick up and return were SO NICE and helpful. I really appreciate y'all!!! For Real.

DAVID S 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHARINE B 
Clasificación:
5.0

Súper Profesional! Very helpful and polite. Super satisfied. This is a standard location every location should be like

Bryan A 
Clasificación:
5.0

Lots of inventory at this location. I never have a problem getting the trailer I want to rent. The staff was very helpful

DAVID D 
Clasificación:
4.0

No cruise control on the trucks? Also a 10 speed transmission would be nice it's geared out in six. I also have no comprehension of why you automatically engaged tow haul mode. I have it off all the time and it seems like a liability to have it on.

MATTHEW R 
Clasificación:
4.0

El cliente no dejó un comentario.

VINIE G  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and kind.

AMPAVIA A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiraj J 
Clasificación:
4.0

El cliente no dejó un comentario.

matthew a  |  Overall Experience 
Clasificación:
5.0

Staff was great and helpful helping getting me settled in

PORSHIA M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

calvin S 
Clasificación:
5.0

Very convenient for me !

JAMES J  |  Overall Experience 
Clasificación:
5.0

The office personal were so warm and accomidating.

Pamela E  |  Overall Experience 
Clasificación:
5.0

Check engine light was on. Seemed like there was a problem with the transmission.

JEFFREY M 
Clasificación:
1.0

El cliente no dejó un comentario.

KEVIN M 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEL P 
Clasificación:
5.0

Customer service was very helpful.

GARY R 
Clasificación:
1.0

I was told my Adelina I will t get my 75 dollars deposit She look at the cameras and she say Raymond C Gave my refund ;which is not true so if they did dis to me they have done it before August ga location broad st

KENDRICK F 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH Q 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS M  |  Overall Experience 
Clasificación:
5.0

Great people

VICENTE B 
Clasificación:
5.0

El cliente no dejó un comentario.

STORMY V 
Clasificación:
4.0

El cliente no dejó un comentario.

HARRIETT H  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDELL F 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA F 
Clasificación:
4.0

The staff is very helpful and courteous

Rochelle L  |  Overall Experience 
Clasificación:
5.0

Very good location with excellent service. Personnel at location were great to work with very helpful. I would recommend this location without any hesitation at all.

CHRISTOPHER C 
Clasificación:
5.0

The staff was so nice and informative..

DOROTHY T 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L 
Clasificación:
5.0

Very helpful and courteous.

tom w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY B 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOSHA B  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

GEORGE E 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette L 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori D 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER B 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW S 
Clasificación:
5.0

The service personel were accomodating and professional. Nice people.

Pamela E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD L 
Clasificación:
5.0

El cliente no dejó un comentario.

ROOSEVELT A 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA F 
Clasificación:
5.0

Its was bless

desiree r  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAILA L 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G 
Clasificación:
5.0

El cliente no dejó un comentario.

TIJUANA B 
Clasificación:
4.0

El cliente no dejó un comentario.

WANDA W  |  First Impressions 
Clasificación:
5.0

Everything was great , no need to improve anything.

ELOISE H 
Clasificación:
5.0

El cliente no dejó un comentario.

aaliyah o  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KURTE M 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M 
Clasificación:
1.0

El cliente no dejó un comentario.

Victoria P 
Clasificación:
5.0

The staff here have always been very friendly and professional!! Have visited for storage supplies and for renting a trailer several times over the last two years and they have always been great.

Joyce O 
Clasificación:
2.0

Customer service rep was RUDE. will definitely use another location next time

THOMAS J 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA N 
Clasificación:
5.0

Adelina was amazing to work with; she helped solve my problem and was very accommodating! Her dad-jokes are exceptional. Thanks! -Justin

Justin A  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

keith m 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M 
Clasificación:
5.0

Nothing, it was our first time using a uhaul experience and we were very impressed. Thanks for the help in our move

JOSEPH L 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerome M  |  Overall Experience 
Clasificación:
4.0

Adelina and her staff are very kind, friendly, knowledgeable and helpful. Happy to do business here!

Tyesha R  |  First Impressions 
Clasificación:
5.0

Adelina and the staff were very nice, helpful and relatable. Have used this location before and will again.

CLIFFORD D 
Clasificación:
5.0

Nothing - it was easy and the U-Haul employee was helpful.

Scott N 
Clasificación:
4.0

El cliente no dejó un comentario.

DEVIN B 
Clasificación:
5.0

Adelina, Jonny and Antonio were friendly, professional and helpful. It was Jonny's first day and Adelina was skillfully showing him the ropes. Antonio worked the phones that seemed to never stop ringing. I originally rented from another Uhaul location but the truck needed repairs although the "system" showed it as available. Mario, at the original location, was also very helpful and professional to help rectify the error. Branford was equally polite and professional upon returning the truck later that evening. Appreciate the quality service from the U-Haul crew. It is rare to see such devotion to quality service these days and I am truly grateful. I am also truly sorry if I butchered the spelling of anyone's name. If you wish to improve, supply more pickup trucks to each location. Thanks so much!

ROBERT D 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELINA S 
Clasificación:
5.0

Easy and friendly rental experience

SAQUAHIA B 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S 
Clasificación:
5.0

Very well organized and great staff

Katelin M 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA W 
Clasificación:
5.0

This is a great location & staff!!!

Kate L  |  First Impressions 
Clasificación:
4.0

The services was good nice and friendly staff

SEQUNIA M 
Clasificación:
4.0

N/C

DENNIS S 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY L 
Clasificación:
5.0

Fluid in windshield washer missing Otherwise excellent experience Clerk was on the ball and pleasant

MICHEL P 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBY H  |  Overall Experience 
Clasificación:
5.0

I love it there are very nice people that works in there

CLIFFORD B 
Clasificación:
4.0

El cliente no dejó un comentario.

Yvonne P 
Clasificación:
5.0

El cliente no dejó un comentario.

Willard D 
Clasificación:
5.0

El cliente no dejó un comentario.

THEA C 
Clasificación:
5.0

The associate was very professional.

CATRENA J 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W 
Clasificación:
5.0

El cliente no dejó un comentario.

tom w  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JANE W 
Clasificación:
5.0

Staff was very helpful and friendly.

CHRISTOPHER H 
Clasificación:
5.0

Saw roaches in unit on arrival, attendant came and sprayed No pull down string to open/close door

YVONNE P 
Clasificación:
4.0

Inside of trailer had not been clean and had dirt and broken glass on the floor.

CARL B 
Clasificación:
4.0

El cliente no dejó un comentario.

AUSTIN S 
Clasificación:
5.0

I was totally satisfied with the service I received there

THOMAS W  |  First Impressions 
Clasificación:
5.0

Raymond was very helpful, calling to confirm my reservation rather than just canceling.

SIGNE O 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M 
Clasificación:
5.0

The lady and gentleman who helped me were very professional and quick.

Justin A  |  Overall Experience 
Clasificación:
5.0

Easy process

KENDAZIAH C 
Clasificación:
3.0

How about letting the customer service personal on site do what they've done for decades…ASSIST THE CUSTOMER! That virtual crap is not ready for prime time.

CRAIG L 
Clasificación:
5.0

Great customer service and friendly staff.

RYAN C 
Clasificación:
5.0

Great experience and excellent customer service …it was fast and was in and out‼️

QUINNIQUETTA C 
Clasificación:
4.0

El cliente no dejó un comentario.

SHEILA M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James N 
Clasificación:
1.0

The staff was rude and careless about everything

CLINTON B 
Clasificación:
2.0

Facility Washington Dusty, To Hot( Couldn't"t Go Through My Belongings Without Pouring Sweat. ( Completely No Ventilation.). Bugs ( Spiders

Amanda H  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFF R 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY S 
Clasificación:
2.0

I wanted to pay for the uhaul recieve the keys and come back and get the trailer later. So I could load the truck 1st. No I had to get both U-Haul and trailer. At checkout. I'm unclear on why I needed help to hook up a trailer. When I explained. I can hook it up by myself.

ARLENA P 
Clasificación:
4.0

Dropping off in Augusta was better but couldn’t do anything about the pick up situation bc it was a different location.

Valerie J 
Clasificación:
2.0

They waited until less than 12 hrs to tell me the truck I reserved ,& they only had one at higher price. Too late for me to reschedule the moving help. They also charged a separate amount for more milage ( one way trip,) that even Drop off point said shouldn't have been charged. The larger truck at higher price was Nothing BUT BAIT & SWITCH.

Luanne P  |  Overall Experience 
Clasificación:
5.0

El equipo es mui bueno y confiable grasias U-HAUL

JOSE F 
Clasificación:
4.0

El cliente no dejó un comentario.

Beau S 
Clasificación:
5.0

I am very happy with everything you all did for me.

DEBBIE S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VONDA S  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

MICHELLE J  |  Overall Experience 
Clasificación:
5.0

I only wish the storage units were available after hours. If someone works day shift then nights might be the only time they can move things out or into storage. 24 hour access to the storage would be great !

Khadjehia H  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful

Michael D  |  First Impressions 
Clasificación:
4.0

The security door was definitely confusing. But was able to use it

CHARLOTTE G  |  Overall Experience 
Clasificación:
4.0

I just wish the storage building had 24 hour access. It would be useful because some people get off later than the time it closes.

Khadjehia H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTNEY D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juliette W  |  First Impressions 
Clasificación:
1.0

Rented for 4 months. Issues began from the start. I reserved a first floor unit online for one price, but was told it was actually isn't on the first floor and it would be two units (i.e., split level). So instead of honoring that reservation price, I was told I could reserve a different unit that is actually on the first floor for nearly $50 extra per month. I was on a deadline to get my stuff stored and needed a first floor unit, so I was basically forced to accept that new price. With insurance I paid about $62 extra per month. I was supposed to be in a climate controlled building. There was a huge leak and it was humid. The woman manager at that time, assured me that the water was from a "heavy rain the day prior", they were getting someone to patch the leak, and that my unit wouldn't be affected. So I moved my stuff into the unit next to an exit door, took pictures and videos, as a precaution. Four months later, I'm moving out and my mover informed me that my unit had been burglarized. I'm in a different state, so I call to speak with a manager the next morning after my stuff arrived and could confirm missing items and to inquire about video surveillance footage. A different male manager, seemed defensive stating that there's only cameras at the entrances and exits not the hallways. My unit was by an exit. Also, the day prior (on my move out day) I was told by that same manager that I would be receiving an email by the end of the day closing out my unit. I did not receive that email, so after I asked about the video surveillance and filing an insurance claim for my stolen items I asked about the email closing out my rental. He rudely informed me that he was on the hall my unit was on trying to check me out but since I requested to speak with a manager he was not able to complete the walkthrough. It's not my fault that the male manager told me incorrect information the day prior. If he felt inconvenienced about speaking to a customer about their unit being burglarized, inquiring about video footage, and filing an insurance claim then maybe he should not be the manager at this location.

SASHA W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

desiree r  |  First Impressions 
Clasificación:
5.0

The staff was awesome

terry h  |  First Impressions 
Clasificación:
5.0

Good service

Jeanie G  |  Overall Experience 
Clasificación:
3.0

No light in storage unit. Very dark.

Christopher F  |  First Impressions 
Clasificación:
5.0

Nykeria was very helpful & provided me with excellent service.

Tania C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL B  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Maxine M  |  Overall Experience 
Clasificación:
5.0

The young man there at the counter was great. He took care of me in no time at all.

BRIAN M  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRETT B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaShavia P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly d  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HAYLYE B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James H  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Tabitha W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John P  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

RUBY H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TONIQUA F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TONIQUA F  |  Overall Experience 
Clasificación:
4.0

Friendly and courteous.Tne cashier made sure that we understood the process. I'm

Linda J  |  First Impressions 
Clasificación:
2.0

Units you can only access via LADDER shouldn't ever be a thing, and it certainly doesn't mention it in the app when you're booking. Also, the manager essentially revoked a promo code the app prompted me with for a free month of storage, costing me around $80. The manager is also constantly (I mean, constantly. While I was ON THE LINE, as well as while I was physically near here while she was showing me to the unit) on the phone with who I assume to be her significant other. Really really annoying and unprofessional.

Hannah F  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

AISHA F  |  Overall Experience 
Clasificación:
5.0

Very good customer service! And clean no rats chewing through my belongings!

deidre c  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAMIR B  |  First Impressions 
Clasificación:
5.0

Servicio amable

Jeanie G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica C  |  First Impressions 
Clasificación:
2.0

My furniture was destroyed in the storage unit from mildew. I've been renting for over 4 months and the store manager has always gave me poor attitude with little assistance. The other staff however are nice but everytime I come in there is someone new which is not surprising.

ELISHA W  |  First Impressions 
Clasificación:
1.0

The manager was very rude and unprofessional

Jermaine J  |  Overall Experience 
Clasificación:
5.0

Felica, and her staff is the best in Augusta. They are always friendly as well as helpful, and professional. The facilities are well maintained and clean. I will definitely recommend this establishment for family members and friends. Top notch customer services.

SHIRLEY B  |  Overall Experience 
Clasificación:
3.0

The staff was helpful

Bernard H  |  First Impressions 
Clasificación:
5.0

Helpful, caring, and friendly staff.

Midonne S  |  Online Move In 
Clasificación:
5.0

I felt safe with my property stored in uhaul.

Tommy B  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Crystal T  |  Overall Experience 
Clasificación:
4.0

I like the professionalism each time I visited the site, That was satisfying to me, this facility was was very good place place for storage.

KAY S  |  Overall Experience 
Clasificación:
4.0

The indoor storage rented inside a air conditioned structure had a very unclean smell / odor.

DANIEL J  |  First Impressions 
Clasificación:
5.0

Staff is extremely friendly and helpful

John S  |  Overall Experience 
Clasificación:
5.0

Always helpful and friendly!!

frank l  |  Overall Experience 
Clasificación:
3.0

The space I rented had too many roaches I would not recommend anyone to bring stuff there because of that

Dorene P  |  Overall Experience 
Clasificación:
3.0

The staff was great. Only issue I have is that they have roaches! No fault of the facility that people with roaches store there things there.

tawana m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LATASHA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M  |  First Impressions 
Clasificación:
4.0

The manager (Felicia) was especially helpful!! And Chris or Kris was also helpful. You've got a great staff at the Broad St location. It's my go-to place for all things moving.

BRIAN M  |  First Impressions 
Clasificación:
4.0

Staff very informative and helpful

ANNIE S  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

venus b  |  Overall Experience 
Clasificación:
5.0

Ms. Tina, awesome job and also the tall guy who assisted me with closing out my storage 8/6 at 10am, they both do great ensure costumers are welcomed .

Brittney D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTNEY W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAH S  |  First Impressions 
Clasificación:
5.0

Always helpful

BRENDA F  |  First Impressions 
Clasificación:
5.0

Gracias

gary f  |  Overall Experience 
Clasificación:
5.0

Other than the debris from roof being restored all in my unit, nothing was damaged cause of it. Over all my experience was good. No problems.

david h  |  Overall Experience 
Clasificación:
5.0

Excellent employees and customer service. Only feedback is low ceilings in storage units with poor lighting. The sensors don't always work for lights to come on and you need a cell phone flashlight to see. Very accommodating. Extremely helpful staff.

Tomi L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dassani E  |  First Impressions 
Clasificación:
5.0

I love working with this location! The staff is always so kind, helpful and informative.

Kim C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carl h  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha D  |  Overall Experience 
Clasificación:
5.0

Service is always great here!!

MICHAEL S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYVEE J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri J  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Terri J  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Latavia N  |  First Impressions 
Clasificación:
4.0

It took awhile to be able to actually speak with someone in the office as the phone kept rolling over to the national line when I called, but once I finally reached someone, it was worth the wait. Felicia, the Asst Mgr was amazing!!!

Tia C  |  First Impressions 
Clasificación:
5.0

I appreciate Mr wade

Stefan J  |  Overall Experience 
Clasificación:
5.0

Great staff to work with, very friendly and nice..Mr. Wade and staff went the extra mile...thank you

Eula K  |  Overall Experience 
Clasificación:
3.0

There is no light in my storage area. So, it's pitch black unless you have a flashlight. There is construction form damage, which is understandable, but materials are left sitting unattended, which could cause a potential hazard. Overall, the facility is secure and decent.

Larry M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shonta H  |  Overall Experience 
Clasificación:
5.0

Mgr Wade was very helpful and professional and made sure I was completely satisfied..he's a keeper

Eula K  |  First Impressions 
Clasificación:
5.0

Wade and Christy is the best

Lavaciette W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KESHA B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H  |  First Impressions 
Clasificación:
2.0

Thanks u for your help thanks again

ANNIE L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R  |  Online Move In 
Clasificación: