Cheryl went above and beyond to help me. Keep up the great work.Thomas F.
Customer Reviews for U-Haul Moving & Storage at Broad St
Augusta, GA 30904
(Old Claussen Bakery Bldg)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Luis M.
El cliente no dejó un comentario.CHARLES P.
El cliente no dejó un comentario.MAXIMINO B.
I have used this store several times over the last 14 years. They have always treated me well and I've watched them as they work with other customers. They do their best to make your stressful moving day better. Thanks Sheryl and crew!Rodney W.
El cliente no dejó un comentario.Jasmine G.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.Charles W.
El cliente no dejó un comentario.JEANNETT R.
Strage facility. They never pick up the phone no matter what time of the day or week. The phone always rolls over to the 1-800 number. The staff there are slow, lazy and inefficient. The guy who helped secure the car on the car transportation trailer did a lousy job..the straps came off loose and it could have been a disaster. The equipment was not the best although the truck was good and new. overall disappointed with haul The truck was not there for me to pick up on the day I was supposed to and then I was told to pick up at Aiken wasting my time and energySHVETANK A.
El cliente no dejó un comentario.Ryan F.
El cliente no dejó un comentario.Timolyn M.
El cliente no dejó un comentario.STEVEN L.
El cliente no dejó un comentario.Maximino B.
El cliente no dejó un comentario.Brad P.
Excellent location. Extensive moving supplies. Owner was awesome. Got me in/out quickly. Truck was gassed and ready to go as scheduled.Kenneth H.
El cliente no dejó un comentario.ALLAHNAH Q.
The lady that helped me was very helpful and friendly and eager to accommodate.BILLY C.
I reserved a 26 ft at pickup it wasn't available so I had to take a smaller truck which ultimately made me pay for extra hours with the movers a major inconvenience.TONYA B.
El cliente no dejó un comentario.Antonio O.
El cliente no dejó un comentario.MAXIMINO B.
I was told while booking the space that I would have a 23 x 10 x 10, or something like that. When I arrived at the facility that space at already been taken and now I'm in a super small unit and my stuff does not fit, I had to take half of the stuff back in the truck to my residence and I'm very dissatisfied.KALEB D. | First Impressions
El cliente no dejó un comentario.ELIZABETH S.
El cliente no dejó un comentario.Reilly T.
Double check that the gas meter is in the correct place as the printed gas meter on the receipt.CODY S.
The staff went over and beyond!! Rented a storgae that the csr thought would fit how ever I would need an additonal unit. The csr didn't have anything bigger so to accommodate my needs she gave the second one for free!! Fast respectful over and beyond.Rebecca T. | First Impressions
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Ronald L.
El cliente no dejó un comentario.JOSEPH L.
El cliente no dejó un comentario.Uwe K.
El cliente no dejó un comentario.CONSTANCE W.
El cliente no dejó un comentario.CHAKIRA R.
El cliente no dejó un comentario.joe N.
Great experience. No hassle, rental, pickup and return were all done with ease. Customer service was beyond courteous and helpful. Have no complaints.Mia L.
The dolly and moving blankets were in my way. I did not break the seal, I did not want them, I indicated during checkout that I didn't want them, but they were in the truck, in the way, making the truck smaller.Lawrence H.
Broad street yes but not wrightsboro rd.Ora R.
El cliente no dejó un comentario.Lindsay B.
El cliente no dejó un comentario.Aubrey K.
El cliente no dejó un comentario.Rene O.
The task was empty before I left. I had to put 25 in it just to get to 1/4 a tank and then added another 32 for a total of $57 in gas to have it at the quarter mark going 100 miles total.Shannon W.
El cliente no dejó un comentario.Michael C. | Overall Experience
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.RICHARD S.
A lot of homeless people hanging around. If it rains water is a foot deep out front no drainage system overpriced.a lot of my stuff mildewed. Nobody ever answers phone there.billy g. | Overall Experience
El cliente no dejó un comentario.KATHRYN M.
Service was great. Terrible truck.Debra R.
El cliente no dejó un comentario.Kelli A.
Great customer service. Very pleased.CLAYBORNE T.
Employees were very helpful.MALYN B.
El cliente no dejó un comentario.Peter P.
El cliente no dejó un comentario.Clifford S.
El cliente no dejó un comentario.Curtis B.
the employees were so helpful, professional, and kind.Hale C. | Overall Experience
El cliente no dejó un comentario.YOLANDA B.
The only problems I have is no one ever answers the phoneMichelle C. | First Impressions
Great people/ great customer serviceBrittany L.
El cliente no dejó un comentario.Max B.
El cliente no dejó un comentario.Michele M. | Overall Experience
Vehicle was not clean. Customer service was very good.John H.
Make sure to give that customer their final receipt.JAMES B.
Friendly staff, quick and easy online check-in!Ronald B.
El cliente no dejó un comentario.MICHEAL S.
They gave me a vehicle with no tail lights which I did not discover until I left in the dark. Very scarey situation.Patricia R.
all of the employees were so helpful and kind.Hale C. | First Impressions
El cliente no dejó un comentario.EVERLYNE B.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.UGWUMSINACHI I.
The individual that did intake was aloof, stating there is a fee to assist with offloading the vehicle from the auto trailer. After I removed the vehicle from the trailer, the individual was no where to be found. After about 10mins he finally came to assist with removing the trailer off the truck.EUGINIA K.
El cliente no dejó un comentario.Angie F.
Easy reservation process. The person handling our request was very pleasant and personable.Cameron A.
El cliente no dejó un comentario.JANET G. | First Impressions
Thank you. If I ever need these services again, I’ll definitely be back. :)Christina R. | Overall Experience
El cliente no dejó un comentario.CASSANDRA S.
Keep trying to charge my account after I already paidSamual J.
El cliente no dejó un comentario.CHARLES D.
El cliente no dejó un comentario.WORTH E.
The staff manager who is opening and closing the facility nearly every day because of short staffing is an absolutely wonderful manager! She is so familiar with the UHAUL network that she can tell you what screen is going to popup on the screen and exactly what you need to do according to your needs. I'm very impressed and pleased. Thank You.MITCHELL K.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.James H.
Everything went smoothly from the online registration and pick up, to the drop off and payment. The associates where extremely helpful, polite, and a joy to work with. Thank you VERY much.Christopher M.
El cliente no dejó un comentario.Dashae H. | First Impressions
Don't make the customer fill the vehicle back up the gasBARRETT P.
Service was goodArtis B.
El cliente no dejó un comentario.faye e. | First Impressions
It is always been good working with this company year at my location thanks for your service name is Terry go and also Terrence Bowen good jobTerrence B.
El cliente no dejó un comentario.Susan T.
El cliente no dejó un comentario.LENNON M. | First Impressions
No problem turning in equipment.MALCOLM H.
El cliente no dejó un comentario.HELEN W.
quick and easyâ€¦ But i would have appreciated a little lattitude on going over by a few miles and being charged for itâ€¦ especially since I over filled the gas before returning the rentalâ€¦JAMES M.
This place is a professional tan U-Haul location. You can tell there is pride in the personal that works here.ANTHONY R.
Clean your trucks. Explain the service contract.DANTE L.
El cliente no dejó un comentario.KAREN H. | Overall Experience
El cliente no dejó un comentario.JOSEPH M.
Extremely friendly and helpful people. Would definitely use this location again.MYRON B.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.DOMINIC G.
I love this location b/c it is convenient to where I live, also the selection of trucks. It was hard to find on uhaul.com website and they kept showing me other locations not this one. I had to finally call this location...They were able to help me.MARK N.
El cliente no dejó un comentario.THERESA R.
Useless. I'd like a call to discuss.Matthew M.
El cliente no dejó un comentario.JAMES R.
first of all wen the truck was returned they tried to get over on me and add on all these new charges to was no were near the truth or the appearance hid the truck bc my son dropped it off and not I these charges and changes was observed never will I rent from r that locationHarvy J.
El cliente no dejó un comentario.KEISHA W.
The staff was extremely helpful and it was a good truckMITCHELL K.
El cliente no dejó un comentario.DANIEL A.
Good the young man was nice and helpfulEverett W.
El cliente no dejó un comentario.JENNIFER Q.
El cliente no dejó un comentario.Travis S.
Ease of hooking and unhooking trailer. I have a sore back.MELVIN R.
El cliente no dejó un comentario.David B.
The AC did not work. It was a hot and miserable trip.JANET L.
El cliente no dejó un comentario.George E.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.CIYEVA G. | First Impressions
El cliente no dejó un comentario.Michael C. | First Impressions
El cliente no dejó un comentario.Rachel M. | First Impressions
Awesome kind gentleman helped me. Even helped me look for the key I lost. Went out their way to help me.Lisette M. | First Impressions
Staff was friendly and helpfulJohn S. | Online Move In
Welcoming staff, professional, and well maintained locationRoberto A. | First Impressions
El cliente no dejó un comentario.Shonta H. | First Impressions
El cliente no dejó un comentario.Dedrick G. | First Impressions
El cliente no dejó un comentario.EDGAR C. | First Impressions
El cliente no dejó un comentario.SHIRLEY B. | First Impressions
El cliente no dejó un comentario.tara b. | First Impressions
El cliente no dejó un comentario.Warren R. | First Impressions
These guys and gals have always been understanding and helpful. Have had the unit for over a year and besides from some unexpected fall out from the floor above all has been safe and clean.nancy h. | First Impressions
I must take the opportunity to praise the staff of this facility. Cheryl, and Tim were incredibly helpful, positive and proactive. They advocated for us as people, not just a number.RICHARD W. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the environment!