Customer Reviews for U-Haul Moving & Storage at Boulder Hwy

3,933 comentarios

5316 Boulder Hwy   Las Vegas, NV 89122
(Harmon Ave)

(702) 435-7555

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 435-7555

5316 Boulder Hwy
Las Vegas, NV 89122
(Harmon Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Thank you for all your help!

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Telesia F. 
Clasificación:
5.0

Owner of established was very efficient. Team Members customer service was great. Will rent from them again in the future

Shauna J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean T. 
Clasificación:
5.0

Everything and everyone were helpful and friendly.

Telesia F. 
Clasificación:
5.0

Good customer service.

Cindy P. 
Clasificación:
5.0

Excellent customer service always

Sherry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SURBRETHA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon G. 
Clasificación:
3.0

Fast service and friendly staff.

Celeste M. 
Clasificación:
1.0

The truck has the check engine light on and the truck was empty on gas

Jaime S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

Mathew was exceptional and elder black man and the funny white guy in the store Gen Mgr that would be yall are Amazin Keep up the laughter 😃 😀 😄 it's always good !!!❤❤❤

Kellie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT N. 
Clasificación:
5.0

Everything went as planned. Thank you

Robin Renee B.  |  First Impressions 
Clasificación:
5.0

Everything i rate a 10. The equipment was clean, the service excellent, and the staff courteous and helpful...especially Robin.

Betty H. 
Clasificación:
3.0

You can improve your service by making sure the Gas is where you said it would be. I was told that the gas needed to be brought back at 1/4 tank but when I got into the truck it was at 1/8?? Also our ramp was too small for that size truck. The 26ft trucks usually have a longer ramp. Someone could get injured bad

PAM B. 
Clasificación:
1.0

Everyone was rude customer service was like aggravated about doing there jobs not to mention over charged me changed prices to make bill a larger amount then lied and said that truck was not returned or even on lot then I recieve a bill stating that they recieve the truck and was already rented to some one else equipment was not good needs a lot of maintenance done not safety even drive and tried to keep in touch when you ask for extension would say ok then call 4 times asking where the truck returned

Michele L. 
Clasificación:
1.0

You need much better customer service. Just think a bit more about your clients. The experience at this place was the worst I've been through.

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoe Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER G. 
Clasificación:
5.0

Discounts for repeat customers

Abel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADELEINE H. 
Clasificación:
5.0

Extremely helpful and courteous staff (no matter if they were behind the counter or outside checking in the truck

Debra B. 
Clasificación:
5.0

Everything was perfect Thank you

Donisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha W. 
Clasificación:
5.0

The only thing I can say is, exekent service, thank you so much

Apolinar R. 
Clasificación:
5.0

Requested a pick up but had to use a van.

John F. 
Clasificación:
5.0

Great people work here. Friendly and kind,. Thank you

LUCILLEMARIE L. 
Clasificación:
5.0

The service was great excellent customer skills

MERRY G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Deandrey K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
3.0

Disappointed with lack of information about promo on website and setting a reservation for a storage where they don't do reservation.

Bryant F. 
Clasificación:
1.0

Manager had me take their equipment off my self and was off and had his lo at closed told me what's the problem do it yourself it was the worst experience will be putting the video on line people should know uhaul is a bad company to do business with horrible practices!

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asari B. 
Clasificación:
5.0

Super atencion........*****

Marcos P. 
Clasificación:
1.0

Customer service was very rude and I have not received my deposit from the company , they're still holding my deposit it's been over 3 days now

Trevion E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesbia M. 
Clasificación:
4.0

i went to do this on line and had to go into the store anyway, the help was rude and i had to start everything over. they did NOT have the dolly that i NEEDED.

Jana S. 
Clasificación:
5.0

Continue to serve customers at the last minute, with rental of trucks, much appreciated..thanks

Sharon J. 
Clasificación:
5.0

Have the staff know what the company policy's are And note have different on opinions on pricing . Very confusing for them and clients as I observed . . I personally had a $ 250 discrepancy on my charges . If I didn't dispute the charges between three of the employees I would have been overcharged . I had to insist on the clarification of the overcharges . Pretty much bullshit having too do their job . The lady that helped me was understanding and followed through to get clarity . I spent $2000 on rentals in one month as a client Michael d Owings

MICHAEL O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elisac M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo V. 
Clasificación:
5.0

My favorite location

David H. 
Clasificación:
5.0

Friendly and helpful staff.

John E. 
Clasificación:
5.0

The employee that was at the valet was awesome. He made the return very effortless

Franklin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia M. 
Clasificación:
4.0

It was one of my best experiences at Uhaul. Had gone to 2 other locations on Sunday and they were closed or closing. The owner of E-Z Smokes Plus Vapor - actually got me over to this location and he had closed about 10 min before I arrived. I only needed the van for a quick move of an appliance. He got me a reservation and sent me to the team on Bolder Highway. If I could change 1 thing it would be ample parking on the lot for day rentals.

DAVID C. 
Clasificación:
1.0

When an order is placed. That order should stay under that name no matter what. We had a pick-up at 3am but it was switched ro 7am because a driver was turned into the account holder after their license was scanned first. Uhaul sucks for this and we are going to tell everybody on social media.

Stephanie H. 
Clasificación:
5.0

Very smooth transaction

Terry W. 
Clasificación:
5.0

You guys don't have to improve anything. There's wonderful people working at this location and I would definitely refer friends to this location. Gracias

Sarah H. 
Clasificación:
4.0

N/C

Jimmy G. 
Clasificación:
5.0

Nothing Johan and his crew where very helpful, and attentive to what I needed! Keep up good service!

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
1.0

Charged extra for gas when returned with the same as I took the truck..Will never use drop off again it's a scam to rob money from customers.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

Just keep doing what you are doing. Good customer service. Jordan and the young man where you return the truck were very pleasant.

Denise D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel O. 
Clasificación:
5.0

TY Jordan for great customer service. It was easy for the whole rental process.

Stefanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

Very professionally organized and clean. Hand sanitizers available for usage. You can rent a storage and truck which is very good one stop shop! Staff was amazing and fast

Shanaza P.  |  First Impressions 
Clasificación:
5.0

I went in for a simple Dolly rental To tow another vehicle... put in all specifications on online exactly as it was asked went into the location paid for said reservation. After everything was said and done they came and looked at my truck and said that they couldn't hook the Dolly up to my truck because I didn't have a receiver hitch but a ball On the end of my bumper I have a full size Bronco where the bumper is attached to the frame And the low capacity is more than what Was required... There is nothing that says that you have to have that before you headed for your rental... Mind you I have rented Dolly's and trailers using this exact same truck and that exact same hook up at least 10 times from you all

Phillip J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

They are really nice service

SOLOMON T. 
Clasificación:
5.0

The guys that work there are very nice and always have a smile on their faces. When I returned the van the guys outside were very fast and friendly and I was on my way in 5 minutes

Marilyn G. 
Clasificación:
5.0

Having been using this location for many year. The employee change but I haven't

Barbra jean W. 
Clasificación:
5.0

Keep up the good work

Judy D. 
Clasificación:
5.0

Employees were all very helpful and friendly. Equipment was clean and check in and out was quick and professional.

Ford C. 
Clasificación:
5.0

N/C

Jimmy G. 
Clasificación:
5.0

staff was great

alejandro V. 
Clasificación:
5.0

Everything was absolutely perfect

leila R. 
Clasificación:
4.0

The crew that works outside they were amazing. Inside staff should be a little bit more welcoming/friendly.

Mary H. 
Clasificación:
5.0

Everyone was professional and handled my rental and return flawlessly. I will definitely be using this location in the future.

Kathleen S. 
Clasificación:
5.0

Gentleman that delivered the truck, and then checked it back it, was very helpful, super polite and a great representative of your company!

Alice S. 
Clasificación:
5.0

Excellent customer service and great 👍 service

salvador H. 
Clasificación:
3.0

As I booked my reservation I indicated where I would drop off the truck which is a walking distance from my house. However when I arrived to pick the truck. I was told otherwise that the location that I could return is 15 miles away from my house. So with gas price it's just not right to tell a customer sorry, you can only drop it off here but not the closest to your house. So I was disappointed.

Assad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

All is good

Carol H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Finet P. 
Clasificación:
4.0

Very good experience. Thw general manager assisted us. He didn't try to upsell.

Kristine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURILIO Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERLANDYS M. 
Clasificación:
3.0

Ensure the air conditioner and heater are working in the truck.

Gregory F. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
5.0

Excellent customer service by the gentleman that delivered and checked truck back in!

Alice S. 
Clasificación:
2.0

This location only allowed me the truck for 4 hours, when my rate covers 24 hours. I did not have enough time to finish my task, 4 hours is not enough or the standard.

Catrina C. 
Clasificación:
4.0

Picking up was wonderful . But the drop off the personnel internally was very rude and the outside employee wasn't knowledgeable about the gas and tried to over charge me. Very slow and was very unprofessional. Please check dates because Cecilia and the Black guys outside was wonderful. Sorry forgot his name ❤️

Karen J. 
Clasificación:
4.0

I only have one complain here. The lady said ti bring the vehicle back full tank if I don't wanna buy ur gas for $7+ a gallon which I denied. But when I put gas on the vehicle because I have to fill it full tank, I filled like almost 7 gallons of gas for a 54 mile trip? Maybe because when the lady said the vehicle is full tank but actually it's not. Maybe u have to be specific about this thing especially that gas is so expensive right now! Anyway I have a little bit of discount but for future customers it needs to be fixed. Gracias

Antonio N. 
Clasificación:
4.0

Please fix your online verification 24/7 truck share pick up option. Your agents constantly send me inside to the counter to talk to uhaul representative. When i ask for clarification they rudely end the chat with no explanation. I rent from Uhaul 3-4 times a week and its abhorrent to be treated like this. If your system cant do a mobile checkin then please stop wasting our time in offering the option at all locations.

Zachary D. 
Clasificación:
5.0

The gentleman who disconnected and checked in the trailer was helpful, friendly, knowledgeable and remarkably sympathetic despite the high possibility that he deals with completely pooped and mentally wrecked (from moving stress) people on a daily basis. I can't say enough good things about him! You are lucky to have such a great worker representing you.

Katelyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
2.0

Make sure if it is being picked up after hours that the items that were rented with the truck are in the truck and that the cargo area doesnt have a lock that the customer cant open. I got my rental at 8 pm and couldnt get the cargo door open until 11:30 pm.

Erick Zaid R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elsa M. 
Clasificación:
5.0

None at this time.

Gerardo R.  |  Overall Experience 
Clasificación:
5.0

i really wish that the access was 24/7

Keala H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Catina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon s.  |  Online Move In 
Clasificación:
1.0

I was told to expect a call from the manager today, but I'm not holding my breath. I showed up later than expected, so I was unable to chat with anyone in the office, but it was still during access hours. Not a problem, I believed, as my email clearly said that my free lock had been left in my unlocked unit. This was a lie. After figuring out the check-in process that required two separate card readers (why?) using the access code from the email, I walked in and found my unit still locked. This is where bad turned horrific. I called the managers number multiple times (using multiple phones) for self service help. The phone was simply off, it went straight to voicemail every time. Calling customer service, I asked if it was within my rights to use bolt cutters to gain access. They said no. I even offered to pay for the lock. I had driven hours from home and planned to return home in the late evening. As hotels were in high demand due to a conference, my options were another full day of driving the following day, or wait until the morning. The phone representatives basically told me "too bad, try tomorrow." Desperate, I tried sleeping in the car. If you have the ability, please look at the tape of the parking lot. We were chased out of there by a man who tried breaking into the car repeatedly and kept yelling at us. He also tried to break in to every truck in the parking lot, banging on them and causing a ruckus. Given the violence often shown by police, I felt that my best bet was to take my husband and belongings and park overnight somewhere safer. The person working in the office the following morning listened to this story, was sympathetic, and helped us promptly. Sadly, she was unable to provide us with a good explanation for why our unit wasn't ready, nor any way to make this experience less terrible. She said that she took note and promised to pass it to the manager.

Olympia S.  |  Online Move In 
Clasificación:
5.0

The sensor lights in the hallway didn't always come on. Every thing else was great.

DELLA M.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful staff. The entire experience was very good and much appreciated. ¡Gracias!

Laura V.  |  Overall Experience 
Clasificación:
1.0

The unit was nothing like I thought I would be getting. The elevator is too small to move things in. And Never told I would have to climb a latter every time I entered the unit.

Clarence M.  |  Online Move In 
Clasificación:
5.0

Just like to thank everybody for being so helpful and so professional I really do appreciate it thank you

THOMAS A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Josue P.  |  Overall Experience 
Clasificación:
5.0

best uhaul location!

Maria F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maurice N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyra K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chaerish P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

James K.  |  Overall Experience 
Clasificación:
5.0

Ronda and David treated us like family they was very welcoming thanks Ronda and David u made our move in easy

Niya S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gay H.  |  Overall Experience 
Clasificación:
5.0

Just want to say thank you and everything was well and storage was kept good thank you but

Gene A.  |  Overall Experience 
Clasificación:
5.0

The entire staff was professional and friendly. When I was moving my stuff out I didn't know if I was suppose to leave the lock and key somewhere so I went inside to check. There was a lady at the counter and she appeared very irate. It seemed as though there was a mix up with the ladies rental at another uhaul place and they sent here to this location. Ronda handle that lady so well I was very impressed. She stayed professional and polite the entire time. Ronda needs a bonus or raise after dealing with that lady!

Quannishia B.  |  Overall Experience 
Clasificación:
5.0

My experience using U-Haul spreads to about 40-50 years. 20+ years in Las Vegas and at this location, 5316 Boulder Hwy, Las Vegas, NV. I have also used other U-Haul and other non-U-Haul storage facilities, in Nevada and other states. U-Haul is NOT without problems. Problems do occur during normal business transactions. In fact, many. The important thing is, that U-Haul or at least all of the locations I have dealt with, especially 5316 Boulder Highway ALWAYS solved any problems to a satisfactory conclusion before the end of the day. There are many things I do NOT like at U-Haul; they are mostly at corporate level. At the end of the day, U-Haul is a One-stop-provides-all-in-moving-and-storage-needs. I will continue doing business with U-Haul as long as the safety, satisfaction, customer service, and convenience continues.

Clifford G H.  |  Overall Experience 
Clasificación:
5.0

Love all the people there! My favorite Ronda ❤

Robin T.  |  Overall Experience 
Clasificación:
5.0

Ronda was the nicest thank you

Leilua P.  |  First Impressions 
Clasificación:
5.0

Ronda, the manager, was personable and explained things extremely well.

Brian S.  |  First Impressions 
Clasificación:
5.0

Ronda Perry the GM is amazing! Her customers service was phenomenal. I booked my storage unit online and it was a locker and instead of her just complaining my reservation she explained to me that I reserved a locker and helped me choose the best storage unit for me. Thank you Ronda for being such a great GM!

Quannishia B.  |  First Impressions 
Clasificación:
4.0

They were great. Helped me with everything.

Desiree H.  |  First Impressions 
Clasificación:
5.0

Staff was amazing

Mike P.  |  Overall Experience 
Clasificación:
5.0

The ladies that were there to help was very busy BUT they made the time to help me in dropping off the trailer and getting me a small storage unit for my things , I was very blessed by their commitment to us as customers, Thank you very much , you really helped me that day .

Gay H.  |  First Impressions 
Clasificación:
2.0

Too many people sleeping in the facility and after telling management, nothing was done to facilitate my access so I moved after 10 days! Have two other units in other states that I'm thinking of closing with UHaul after this! You can reach me at 313-978-0128 for any other comments.

Gregory P.  |  Overall Experience 
Clasificación:
3.0

Have this fee facility for over4 years before, had 24 access, now I don't! Very inconvenient for my use but I haven't the time!

Gregory P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

frank m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim N.  |  Overall Experience 
Clasificación:
5.0

The staff was really helpful and always professional. 11/10 will use again

Jacobi W.  |  Overall Experience 
Clasificación:
5.0

Rhonda was great. She went above checking on storage units for me in my new city. Everyone was helpful and nice.

Karen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D.  |  Overall Experience 
Clasificación:
5.0

Rhoda was very helpful

Sonny H.  |  First Impressions 
Clasificación:
5.0

Best u haul I have been to in LIFE

KRISTIN LYNNE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dustin f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mickey H.  |  Overall Experience 
Clasificación:
2.0

I moved all my things out and moved back out of town, I have placed my lock back on the unit by mistake. Had told the facility I had done so and that i had cleared the unit out, but they continued to charge me for the unit because of the lock being still on there. That is not right or fair, I would like those charges taken off of me.

Jeremiah M.  |  Overall Experience 
Clasificación:
5.0

very friendly and helpful great customer service skills made me feel very comfortable and confident that I made the right choice by choosing uhaul thanks

Enrique S.  |  First Impressions 
Clasificación:
5.0

Thank you very much. I had some good and bad times with my payments, you guy's didn't give me a hard time. Thank you for that.

Tony M.  |  Overall Experience 
Clasificación:
4.0

It would have been nice if the units had lights. Its hard to look in the totes in a dark unit

connie c.  |  Overall Experience 
Clasificación:
2.0

Never answer their phone and took their van back with my stuff in it and jacked up fees

JUANCARLOS Melendez R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio C.  |  First Impressions 
Clasificación:
3.0

When we first got the unit we were told the price would never go up, grandfathered in, not so!!!! Some one had moth bolls in their unit witch I cannot be around without getting a severe headache and the facility wouldn't do anything about it..

Patricia S.  |  Overall Experience 
Clasificación:
5.0

Mickey is truly the best she deserves to be promoted excellent service

Valgene W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W.  |  Overall Experience 
Clasificación:
5.0

The guys there were very friendly an helpful

Dessilene N.  |  First Impressions 
Clasificación:
5.0

Mickey and her staff was exceptional going the extra mile especially her employees Elena Marcus and Javier they are awesome

Thomas S.  |  Overall Experience 
Clasificación:
2.0

could use better cleaning. We felt homeless people occupied the facility at times. There needs to be a routine check. Bathroom was used by homeless people very dirty!

frank C.  |  Overall Experience 
Clasificación:
4.0

The only complaint I have is that my access card wasn't working yet when I went back later to move some of my stuff in. And I have to return in the morning to get it reset before I can enter

Catherine G.  |  First Impressions 
Clasificación:
5.0

Very professional people. Very satisfied

Donald H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica R.  |  Overall Experience 
Clasificación:
5.0

They were awesome. So accommodating to me and my family.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  Overall Experience 
Clasificación:
5.0

The staff were not only polite, helpful, and accommodating, but they went above and beyond to make sure I was a happy customer. I felt like a family member.

James L.  |  Overall Experience 
Clasificación:
3.0

your on line check in was very difficult and time consuming. wish to recognize a very exceptional employee Mickey she was extremely helpful with my checking out my truck and with getting my storage unit. She's a five star employee.

angel s.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Bathsheba G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A.  |  Online Move In 
Clasificación:
3.0

The only thing is it took an hour or more to get waiting to get service, once it was my turn, it only took 5 minutes and I was done. Need to have more staff that is qualified to help customers.

Sarah W.  |  Overall Experience 
Clasificación:
5.0

Everything and everyone was terrific!

Laurie M.  |  Overall Experience 
Clasificación:
5.0

Micky was great Attentive to everybody in line very helpful. Always smiling just pleasant all around.

Lidia K.  |  First Impressions 
Clasificación:
4.0

I am satisfied with Uhaul service, and would continue doing bussiness with them!

Osa O.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent. Easy to access storage unit.

William Glenn D.  |  First Impressions 
Clasificación:
5.0

Great place in a very convenient location ran by awesome people.

David M.  |  Overall Experience 
Clasificación:
1.0

The lady at the computer was extremely rude . I didn't receive a hello when entering , I Felt like I was bothering her. She was extremely short with me , I've never been treated so poorly.

Elizabeth Vojtek R.  |  Overall Experience 
Clasificación:
5.0

The staff made it so easy to do. Fantastic!

Sharon M.  |  First Impressions 
Clasificación:
5.0

From the moment I walked into the store I was greeted by the staff. They made me feel welcome. I will definitely be back. Thank you for you Awesome customer service.

Tina MArie B.  |  Overall Experience 
Clasificación:
3.0

I had to use a lock smith to take my lock do to me loosing the key , the lock smith charge me $55 dollars and wasn't able to remove the lock . So I feel I shouldn't have been charged . I am requesti

Sandra C.  |  Overall Experience 
Clasificación:
3.0

That manager is evil and miserable .My husband and i fell on hard times and slept in our unit she caught us and gave us 30 days then switched it to 3 days liar Thats why she's lonely personality sucks

chauncey d.  |  Overall Experience 
Clasificación:
5.0

Xxxxxxx

joyce C.  |  Overall Experience 
Clasificación:
5.0

No comments

Jodi M.  |  First Impressions 
Clasificación:
5.0

Thank you Mickey for working with my husband and me on our settlement so that we didnt loose our stuff really appreciate it

David G.  |  Overall Experience 
Clasificación:
5.0

The ladies were very helpful and friendly. You need to have more staff. There's always a line and it's very slow.

Karen B.  |  First Impressions 
Clasificación:
5.0

Very satisfy withover all experience of my short stay there for sure.Thank you Roberto

robert a.  |  Overall Experience 
Clasificación:
5.0

Michiko Willis and her staff were so nice and very helpful in everything we needed. Michiko was God sent couldn't have asked for a better place to store our things for the last 9 months. Gracias

REBECCA B.  |  Overall Experience 
Clasificación:
3.0

Paid the monthly rent on space 257, moved out 4 days after. Since space was used only 4 days after paying rental one would think I would be offered a part refund. Gracias

Winfred A.  |  Overall Experience 
Clasificación:
4.0

Staff is friendly and helpful

Ronda P.  |  Overall Experience 
Clasificación:
5.0

Even though I couldnt continue to pay for my unit I am greatful for being able to still get my things. I had alot of sentimental things thats couldn't be replaced. Thank you !

Candice W.  |  Overall Experience 
Clasificación:
5.0

The young guys that hooked are trailer that we rented were extremely nice and very very helpful.

Patricia D.  |  Overall Experience 
Clasificación:
5.0

Your the best ever.

sharon c.  |  First Impressions 
Clasificación:
2.0

They sent me a letter saying that my rent was going up and after 4 years with them they didn’t care about keeping me as a customer

Isabel G.  |  Overall Experience 
Clasificación:
5.0

Mickey and her whole staff was always friendly and accommodating every time I came to the Uhal this has been so pleasant I recommend all my family and friends to this location Thank you so much

tassia r.  |  Overall Experience 
Clasificación:
5.0

Such a great experience. Wonderful staff. Helpful. Easy to pick up and drop off the equipment. Went as smooth as it could and with reasonable cost.

Stephanie W.  |  Overall Experience 
Clasificación:
5.0

Great staff. Very friendly & personable. Felt as if they truly cared. Would def recommend this location to all my friends and family. Way to go Mickey Willis... you have turned this place around!

yolanda m.  |  Overall Experience 
Clasificación:
5.0

Everyone was great ..

Yasmin W.  |  Overall Experience 
Clasificación:
5.0

Amazing experience best ever! 24 Acess climate controlled inside bathrooms 5 carts always clean , access anytime and felt safe! I wish all facilities could be like this! Value!!! Easy Auto pay! Thx!!

GINA D.  |  Overall Experience 
Clasificación:
5.0

Dylan was excellent. Give that guy a raise!

Jack H.  |  First Impressions 
Clasificación:
5.0

This location is convenient for me. I chose it also because it is clean, well-staffed, and I feel safe there. Limited access hours aid in all those potential concerns.

LAURA F.  |  Overall Experience 
Clasificación:
4.0

The only set back is the climate controlled units were roasting hott. When I got back to my car I actually threw up because I was so overheated.

Misty P.  |  First Impressions 
Clasificación:
5.0

my experience with uhaul was very profesional promped,and productive.i will do business with them again..and years to come great job uhaul..

David L.  |  First Impressions 
Clasificación:
5.0

I've used this facility before and they were unprofessional, the staff here now are very professional, attentive and concerned about my needs. The manager and agent that helped me was outstanding.

SUSIE B.  |  First Impressions 
Clasificación:
2.0

Issues with booking: Had to do three separate calls to make the reservation. Spoke to Michael at the call center first. Dirty locker. Manager said she would go get a broom but she never came back.

levon b.  |  First Impressions 
Clasificación:
5.0

Honest,Friendly And Fast Staff Really Enoying My Experience With My Storage It Was Clean When We Got It The Guys There Are Always Helping And Keeping Themselves Busy I recommend Ppl To Come Here 👍

Juan S.  |  First Impressions 
Clasificación:
5.0

They are compassionate and very nice.

Patricia B.  |  Overall Experience 
Clasificación:
5.0

From Manager to regular had great customer services

Leah H.  |  Overall Experience 
Clasificación:
4.0

Enjoyed all the workers there. Very friendly staff and willing to help whenever I needed anything.

Jennifer H.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and very helpful, especially Mickey! ¡Gracias!

luisa t.  |  Overall Experience 
Clasificación:
5.0

Thank you for the great service.

jeff h.  |  Overall Experience 
Clasificación:
4.0

Good people, good facility

DArren A.  |  Overall Experience 
Clasificación:
4.0

Gracias

Temeah Maria H.  |  Overall Experience 
Clasificación:
5.0

The manager and new young lady were very helpful.

dan i.  |  Overall Experience 
Clasificación:
5.0

I experienced Excellent Customer Service in an timely manner.

Toya T. | Reservación
Clasificación:
5.0

The staff is friendly helpful and very understanding. Safe location and my stuff was just as I left it. Mickey is doing an outstanding job and her staff is amazing! Keep up the good work team!

Wilhelmina H.  |  Overall Experience 
Clasificación:
3.0

I really appreciate a facility that stands up to its word. Gracias

Julia B.  |  Overall Experience 
Clasificación:
5.0

Love the store, love the people! Professional, awesome :) favorite place !!!

Laura W.  |  Overall Experience 
Clasificación: