Customer Reviews for U-Haul Moving & Storage at Boulder Hwy

3,850 comentarios

5316 Boulder Hwy   Las Vegas, NV 89122
(Harmon Ave)

(702) 435-7555

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 435-7555

5316 Boulder Hwy
Las Vegas, NV 89122
(Harmon Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Gentleman that delivered the truck, and then checked it back it, was very helpful, super polite and a great representative of your company!

Alice S. 
Clasificación:
5.0

Excellent customer service and great 👍 service

salvador H. 
Clasificación:
3.0

As I booked my reservation I indicated where I would drop off the truck which is a walking distance from my house. However when I arrived to pick the truck. I was told otherwise that the location that I could return is 15 miles away from my house. So with gas price it's just not right to tell a customer sorry, you can only drop it off here but not the closest to your house. So I was disappointed.

Assad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

All is good

Carol H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Finet P. 
Clasificación:
4.0

Very good experience. Thw general manager assisted us. He didn't try to upsell.

Kristine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURILIO Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERLANDYS M. 
Clasificación:
3.0

Ensure the air conditioner and heater are working in the truck.

Gregory F. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
5.0

Excellent customer service by the gentleman that delivered and checked truck back in!

Alice S. 
Clasificación:
2.0

This location only allowed me the truck for 4 hours, when my rate covers 24 hours. I did not have enough time to finish my task, 4 hours is not enough or the standard.

Catrina C. 
Clasificación:
4.0

Picking up was wonderful . But the drop off the personnel internally was very rude and the outside employee wasn't knowledgeable about the gas and tried to over charge me. Very slow and was very unprofessional. Please check dates because Cecilia and the Black guys outside was wonderful. Sorry forgot his name ❤️

Karen J. 
Clasificación:
4.0

I only have one complain here. The lady said ti bring the vehicle back full tank if I don't wanna buy ur gas for $7+ a gallon which I denied. But when I put gas on the vehicle because I have to fill it full tank, I filled like almost 7 gallons of gas for a 54 mile trip? Maybe because when the lady said the vehicle is full tank but actually it's not. Maybe u have to be specific about this thing especially that gas is so expensive right now! Anyway I have a little bit of discount but for future customers it needs to be fixed. Gracias

Antonio N. 
Clasificación:
4.0

Please fix your online verification 24/7 truck share pick up option. Your agents constantly send me inside to the counter to talk to uhaul representative. When i ask for clarification they rudely end the chat with no explanation. I rent from Uhaul 3-4 times a week and its abhorrent to be treated like this. If your system cant do a mobile checkin then please stop wasting our time in offering the option at all locations.

Zachary D. 
Clasificación:
5.0

The gentleman who disconnected and checked in the trailer was helpful, friendly, knowledgeable and remarkably sympathetic despite the high possibility that he deals with completely pooped and mentally wrecked (from moving stress) people on a daily basis. I can't say enough good things about him! You are lucky to have such a great worker representing you.

Katelyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
2.0

Make sure if it is being picked up after hours that the items that were rented with the truck are in the truck and that the cargo area doesnt have a lock that the customer cant open. I got my rental at 8 pm and couldnt get the cargo door open until 11:30 pm.

Erick Zaid R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elsa M. 
Clasificación:
5.0

None at this time.

Gerardo R.  |  Overall Experience 
Clasificación:
2.0

There should be more communication regarding the policies and procedures at the time of signing documentation for your uhaul rental. During this process there were multiple people that I spoke with from uhaul associates and store management along with uhaul's customer service line as well. I would ask specific straight forward questions and was either flat out lied to or given the run around. My experience was truly disappointing and they should do much better regarding their communication with customers regarding their policies and procedures. The lack of knowledge and the proper information not being expressed or explained resulted in me having to pay multiple charges and accumulate an unnecessary debt and expense that I can not afford.

Justin M. 
Clasificación:
2.0

over 50 mph the truck bucked like a PBA bull I couldn't go on the freeway. I ordered 2 dollys but I got one. The truck share app is a nightmare to use and it took me over 30' to get someone on the phone for customer service. I knocked on the door to try and get help, and the guy in there came over and nicely gestured at the hours of operation and ignored me. Never again I-haul I don't care how much more enterprise is that's who I'll be using next time

Bart T. 
Clasificación:
1.0

Everything was fine just the charge that they give me for cleaning fee when I pick up the trailer it's was full of mud on fenders and front of trailer I even ask the guy about it when I call and email I asked them to look pics from previos renter so they know it wasn't me the one that leave it like that but I still got the charge not a big deal only 15 bicks but still I don't like to be charge for something I didn't do I think it very unprofessional to charge someone for what other people did

Americo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

The person who helped me at this location was very courteous and knowledgeable. The whole process took less than 10 minutes and I was vey satisfied with this location.

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry H. 
Clasificación:
5.0

Very friendly staff

Albert T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reiner K. 
Clasificación:
5.0

I think that the work you are doing is excellent, keep it up.

Joaquin C. 
Clasificación:
5.0

👍👍👍

Jesus S. 
Clasificación:
5.0

Staff was all amazing and friendly will definitely go back to this location if I need to rent a uhual!

Guadalupe L. 
Clasificación:
3.0

El cliente no dejó un comentario.

suzette M. 
Clasificación:
5.0

Service was fast, and professional. Personnel made you feel welcome. Glad I used this service.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shountez C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
5.0

Everything's running smoothly, don't try and fix what's not broken.

Mark F. 
Clasificación:
5.0

Quick prompted service. I would rent agian. Great staff members.

Scott H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily B. 
Clasificación:
5.0

Everyone was amazing, although they would not let me rent any of the bins for nothing! We'll Because the system showed they had none!! All I was asking for is to use 2 bins and return them with the truck

Sharon K. 
Clasificación:
4.0

El cliente no dejó un comentario.

charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ander B. 
Clasificación:
5.0

I was late to pick up the truck...no problem uhaul staff got me squared away and on my way in minutes. I was a little late when I returned the truck...no problem uhaul staff inspected the truck, it was gased up and clean, yard staff cut me a break on the time. Uhaul was the only portion of the move that performed as advertised and beyond. Thanks, C.L.Schmidtberger

Curtis S. 
Clasificación:
5.0

Your maintenance techs were awesome friendly and very helpful great bunch of guys would recommend this place to anyone and once again thanks

mike F. 
Clasificación:
5.0

Your personnel are excellent. Prompt, courteous and very helpful. I'd like to give a special shout out to Matthew who checked me in and out of the truck. The people behind the counter worked hard to find and work out solutions to my particular needs. It was greatly appreciated. Gracias

DONNA H. 
Clasificación:
5.0

Excellent end of rental service.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DINO P. 
Clasificación:
5.0

You staff was great. Everyone was very helpful! Keep it up!

Rachel D. 
Clasificación:
5.0

Staff was very pleasing nice and great ,

Karen A. 
Clasificación:
5.0

You guys were really accommodating for us. Staff were very kind, courteous, patient and informative and helped us with our moving transition greatly! We give a 5 out of 5 stars or 10 out of 10 stars for our overall experience! Mahalo Nui, The Mandaquit Ohana

Coling M. 
Clasificación:
5.0

AT is low on stock in the valley but overall the experience is good

Adrian G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew O. 
Clasificación:
5.0

Your peoples were amazing!!!!!

Racheal K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
4.0

Great service

Ronald J. 
Clasificación:
5.0

N/a

layo C. 
Clasificación:
5.0

You guys already have the right service and fast drop off.

Rene C. 
Clasificación:
3.0

Dropped off after hours and the online drop off was not letting me process the final drop off steps.pain in the butt

Eliu V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Misti B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
3.0

A few more people to check in and some of them were rather nonchalant. Not rude but not very pleasant. But we did get the truck and it ran OK. My Brother in law is a mechanic and said the engine sounded like it had a cylinder problem and luckily we were just going around 25 miles total and would not want to take it on a long trip.

Dirk K. 
Clasificación:
5.0

Nice people ,good customer service

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis S. 
Clasificación:
5.0

none

Shirley T. 
Clasificación:
5.0

I was told by the agent who wrote up my order for the rental that there is a cross bar in the truck for securing the load. There wasn't. However no problem.

MICHAEL JAMES B. 
Clasificación:
5.0

Excellent customer service

David Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi J. 
Clasificación:
5.0

Awesome customer service and management

Marcella H. 
Clasificación:
5.0

AWESOME Staff

Tracie R. 
Clasificación:
1.0

They charged us extra for the truck when the movers we rented through them didn't come til 8pm the time was 4pm so we had to push the truck back and uhual closes at 8pm our movers didn't finish until 3:45am ridiculous will never use either service ever again

Mark M. 
Clasificación:
5.0

It was a very good experence.

Greg Y. 
Clasificación:
5.0

The seats were a little ripped but not much. Over all the uhaul truck was clean. It ran well, no issues. THey had the ac running before I got inside which was very nice since it was really hot outside, very thoughtful. The customer service was excellent. They were very helpful in answering any questions and the checkout was super easy. The signs to check in were clear.

Melissa F. 
Clasificación:
4.0

El cliente no dejó un comentario.

nathalie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wally Chang D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MichaelS M. 
Clasificación:
3.0

I returned the trailer at 7:00A.M. and about an hour or so later I received 2 calls asking why I havn't returned the trailer. I recommend you get a receipt if you rent from them.

Pasqual A. 
Clasificación:
5.0

very friendly & Helpful Staff

Tracie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar I. 
Clasificación:
5.0

Great customer service from all the staff at this location

Vinny P. 
Clasificación:
4.0

Truck could use some serious maitinence

Regina S. 
Clasificación:
5.0

The straps on the passenger side for the car hauler kept coming off the car while driving and I had to stop several times to put it back on.

Amy M. 
Clasificación:
5.0

NOTHING! Everything and everyone there was excellent!

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Continue to be professional and helpful.

WYLONDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilda R. 
Clasificación:
5.0

Keep up the great work and a pleasure again,? Hugh/Brenda

HUGH MC WHIRTER J. 
Clasificación:
5.0

Friendly staff, great truck, easy to do!

Stephen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Demetrius G. 
Clasificación:
5.0

Super nice and great customer service! :)

Lillian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX C. 
Clasificación:
5.0

Pienso que los vidrio del frente tienen que estar siempre limpio no mas la cabina por dentro están limpio pero lo de más no ok

Luis C. 
Clasificación:
5.0

Very pleasant and professional staff. I had great service !

Karen J. 
Clasificación:
2.0

The shocks were horrible. I arrived at 6:45pm and the were closed 15 mins early. I will not rent here again

Kenneth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Demetruis G. 
Clasificación:
5.0

Keep up the great work

HUGH MC WHIRTER J. 
Clasificación:
5.0

i really wish that the access was 24/7

Keala H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Catina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon s.  |  Online Move In 
Clasificación:
1.0

I was told to expect a call from the manager today, but I'm not holding my breath. I showed up later than expected, so I was unable to chat with anyone in the office, but it was still during access hours. Not a problem, I believed, as my email clearly said that my free lock had been left in my unlocked unit. This was a lie. After figuring out the check-in process that required two separate card readers (why?) using the access code from the email, I walked in and found my unit still locked. This is where bad turned horrific. I called the managers number multiple times (using multiple phones) for self service help. The phone was simply off, it went straight to voicemail every time. Calling customer service, I asked if it was within my rights to use bolt cutters to gain access. They said no. I even offered to pay for the lock. I had driven hours from home and planned to return home in the late evening. As hotels were in high demand due to a conference, my options were another full day of driving the following day, or wait until the morning. The phone representatives basically told me "too bad, try tomorrow." Desperate, I tried sleeping in the car. If you have the ability, please look at the tape of the parking lot. We were chased out of there by a man who tried breaking into the car repeatedly and kept yelling at us. He also tried to break in to every truck in the parking lot, banging on them and causing a ruckus. Given the violence often shown by police, I felt that my best bet was to take my husband and belongings and park overnight somewhere safer. The person working in the office the following morning listened to this story, was sympathetic, and helped us promptly. Sadly, she was unable to provide us with a good explanation for why our unit wasn't ready, nor any way to make this experience less terrible. She said that she took note and promised to pass it to the manager.

Olympia S.  |  Online Move In 
Clasificación:
5.0

The sensor lights in the hallway didn't always come on. Every thing else was great.

DELLA M.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful staff. The entire experience was very good and much appreciated. ¡Gracias!

Laura V.  |  Overall Experience 
Clasificación:
1.0

The unit was nothing like I thought I would be getting. The elevator is too small to move things in. And Never told I would have to climb a latter every time I entered the unit.

Clarence M.  |  Online Move In 
Clasificación:
5.0

Just like to thank everybody for being so helpful and so professional I really do appreciate it thank you

THOMAS A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Josue P.  |  Overall Experience 
Clasificación:
5.0

best uhaul location!

Maria F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maurice N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyra K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chaerish P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

James K.  |  Overall Experience 
Clasificación:
5.0

Ronda and David treated us like family they was very welcoming thanks Ronda and David u made our move in easy

Niya S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gay H.  |  Overall Experience 
Clasificación:
5.0

Just want to say thank you and everything was well and storage was kept good thank you but

Gene A.  |  Overall Experience 
Clasificación:
5.0

The entire staff was professional and friendly. When I was moving my stuff out I didn't know if I was suppose to leave the lock and key somewhere so I went inside to check. There was a lady at the counter and she appeared very irate. It seemed as though there was a mix up with the ladies rental at another uhaul place and they sent here to this location. Ronda handle that lady so well I was very impressed. She stayed professional and polite the entire time. Ronda needs a bonus or raise after dealing with that lady!

Quannishia B.  |  Overall Experience 
Clasificación:
5.0

My experience using U-Haul spreads to about 40-50 years. 20+ years in Las Vegas and at this location, 5316 Boulder Hwy, Las Vegas, NV. I have also used other U-Haul and other non-U-Haul storage facilities, in Nevada and other states. U-Haul is NOT without problems. Problems do occur during normal business transactions. In fact, many. The important thing is, that U-Haul or at least all of the locations I have dealt with, especially 5316 Boulder Highway ALWAYS solved any problems to a satisfactory conclusion before the end of the day. There are many things I do NOT like at U-Haul; they are mostly at corporate level. At the end of the day, U-Haul is a One-stop-provides-all-in-moving-and-storage-needs. I will continue doing business with U-Haul as long as the safety, satisfaction, customer service, and convenience continues.

Clifford G H.  |  Overall Experience 
Clasificación:
5.0

Love all the people there! My favorite Ronda ❤

Robin T.  |  Overall Experience 
Clasificación:
5.0

Ronda was the nicest thank you

Leilua P.  |  First Impressions 
Clasificación:
5.0

Ronda, the manager, was personable and explained things extremely well.

Brian S.  |  First Impressions 
Clasificación:
5.0

Ronda Perry the GM is amazing! Her customers service was phenomenal. I booked my storage unit online and it was a locker and instead of her just complaining my reservation she explained to me that I reserved a locker and helped me choose the best storage unit for me. Thank you Ronda for being such a great GM!

Quannishia B.  |  First Impressions 
Clasificación:
4.0

They were great. Helped me with everything.

Desiree H.  |  First Impressions 
Clasificación:
5.0

Staff was amazing

Mike P.  |  Overall Experience 
Clasificación:
5.0

The ladies that were there to help was very busy BUT they made the time to help me in dropping off the trailer and getting me a small storage unit for my things , I was very blessed by their commitment to us as customers, Thank you very much , you really helped me that day .

Gay H.  |  First Impressions 
Clasificación:
2.0

Too many people sleeping in the facility and after telling management, nothing was done to facilitate my access so I moved after 10 days! Have two other units in other states that I'm thinking of closing with UHaul after this! You can reach me at 313-978-0128 for any other comments.

Gregory P.  |  Overall Experience 
Clasificación:
3.0

Have this fee facility for over4 years before, had 24 access, now I don't! Very inconvenient for my use but I haven't the time!

Gregory P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

frank m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim N.  |  Overall Experience 
Clasificación:
5.0

The staff was really helpful and always professional. 11/10 will use again

Jacobi W.  |  Overall Experience 
Clasificación:
5.0

Rhonda was great. She went above checking on storage units for me in my new city. Everyone was helpful and nice.

Karen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D.  |  Overall Experience 
Clasificación:
5.0

Rhoda was very helpful

Sonny H.  |  First Impressions 
Clasificación:
5.0

Best u haul I have been to in LIFE

KRISTIN LYNNE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dustin f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mickey H.  |  Overall Experience 
Clasificación:
2.0

I moved all my things out and moved back out of town, I have placed my lock back on the unit by mistake. Had told the facility I had done so and that i had cleared the unit out, but they continued to charge me for the unit because of the lock being still on there. That is not right or fair, I would like those charges taken off of me.

Jeremiah M.  |  Overall Experience 
Clasificación:
5.0

very friendly and helpful great customer service skills made me feel very comfortable and confident that I made the right choice by choosing uhaul thanks

Enrique S.  |  First Impressions 
Clasificación:
5.0

Thank you very much. I had some good and bad times with my payments, you guy's didn't give me a hard time. Thank you for that.

Tony M.  |  Overall Experience 
Clasificación:
4.0

It would have been nice if the units had lights. Its hard to look in the totes in a dark unit

connie c.  |  Overall Experience 
Clasificación:
2.0

Never answer their phone and took their van back with my stuff in it and jacked up fees

JUANCARLOS Melendez R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio C.  |  First Impressions 
Clasificación:
3.0

When we first got the unit we were told the price would never go up, grandfathered in, not so!!!! Some one had moth bolls in their unit witch I cannot be around without getting a severe headache and the facility wouldn't do anything about it..

Patricia S.  |  Overall Experience 
Clasificación:
5.0

Mickey is truly the best she deserves to be promoted excellent service

Valgene W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W.  |  Overall Experience 
Clasificación:
5.0

The guys there were very friendly an helpful

Dessilene N.  |  First Impressions 
Clasificación:
5.0

Mickey and her staff was exceptional going the extra mile especially her employees Elena Marcus and Javier they are awesome

Thomas S.  |  Overall Experience 
Clasificación:
2.0

could use better cleaning. We felt homeless people occupied the facility at times. There needs to be a routine check. Bathroom was used by homeless people very dirty!

frank C.  |  Overall Experience 
Clasificación:
4.0

The only complaint I have is that my access card wasn't working yet when I went back later to move some of my stuff in. And I have to return in the morning to get it reset before I can enter

Catherine G.  |  First Impressions 
Clasificación:
5.0

Very professional people. Very satisfied

Donald H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica R.  |  Overall Experience 
Clasificación:
5.0

They were awesome. So accommodating to me and my family.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M.  |  Overall Experience 
Clasificación:
5.0

The staff were not only polite, helpful, and accommodating, but they went above and beyond to make sure I was a happy customer. I felt like a family member.

James L.  |  Overall Experience 
Clasificación:
3.0

your on line check in was very difficult and time consuming. wish to recognize a very exceptional employee Mickey she was extremely helpful with my checking out my truck and with getting my storage unit. She's a five star employee.

angel s.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Bathsheba G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A.  |  Online Move In 
Clasificación:
3.0

The only thing is it took an hour or more to get waiting to get service, once it was my turn, it only took 5 minutes and I was done. Need to have more staff that is qualified to help customers.

Sarah W.  |  Overall Experience 
Clasificación:
5.0

Everything and everyone was terrific!

Laurie M.  |  Overall Experience 
Clasificación:
5.0

Micky was great Attentive to everybody in line very helpful. Always smiling just pleasant all around.

Lidia K.  |  First Impressions 
Clasificación:
4.0

I am satisfied with Uhaul service, and would continue doing bussiness with them!

Osa O.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent. Easy to access storage unit.

William Glenn D.  |  First Impressions 
Clasificación:
5.0

Great place in a very convenient location ran by awesome people.

David M.  |  Overall Experience 
Clasificación:
1.0

The lady at the computer was extremely rude . I didn't receive a hello when entering , I Felt like I was bothering her. She was extremely short with me , I've never been treated so poorly.

Elizabeth Vojtek R.  |  Overall Experience 
Clasificación:
5.0

The staff made it so easy to do. Fantastic!

Sharon M.  |  First Impressions 
Clasificación:
5.0

From the moment I walked into the store I was greeted by the staff. They made me feel welcome. I will definitely be back. Thank you for you Awesome customer service.

Tina MArie B.  |  Overall Experience 
Clasificación:
3.0

I had to use a lock smith to take my lock do to me loosing the key , the lock smith charge me $55 dollars and wasn't able to remove the lock . So I feel I shouldn't have been charged . I am requesti

Sandra C.  |  Overall Experience 
Clasificación:
3.0

That manager is evil and miserable .My husband and i fell on hard times and slept in our unit she caught us and gave us 30 days then switched it to 3 days liar Thats why she's lonely personality sucks

chauncey d.  |  Overall Experience 
Clasificación:
5.0

Xxxxxxx

joyce C.  |  Overall Experience 
Clasificación:
5.0

No comments

Jodi M.  |  First Impressions 
Clasificación:
5.0

Thank you Mickey for working with my husband and me on our settlement so that we didnt loose our stuff really appreciate it

David G.  |  Overall Experience 
Clasificación:
5.0

The ladies were very helpful and friendly. You need to have more staff. There's always a line and it's very slow.

Karen B.  |  First Impressions 
Clasificación:
5.0

Very satisfy withover all experience of my short stay there for sure.Thank you Roberto

robert a.  |  Overall Experience 
Clasificación:
5.0

Michiko Willis and her staff were so nice and very helpful in everything we needed. Michiko was God sent couldn't have asked for a better place to store our things for the last 9 months. Gracias

REBECCA B.  |  Overall Experience 
Clasificación:
3.0

Paid the monthly rent on space 257, moved out 4 days after. Since space was used only 4 days after paying rental one would think I would be offered a part refund. Gracias

Winfred A.  |  Overall Experience 
Clasificación:
4.0

Staff is friendly and helpful

Ronda P.  |  Overall Experience 
Clasificación:
5.0

Even though I couldnt continue to pay for my unit I am greatful for being able to still get my things. I had alot of sentimental things thats couldn't be replaced. Thank you !

Candice W.  |  Overall Experience 
Clasificación:
5.0

The young guys that hooked are trailer that we rented were extremely nice and very very helpful.

Patricia D.  |  Overall Experience 
Clasificación:
5.0

Your the best ever.

sharon c.  |  First Impressions 
Clasificación:
2.0

They sent me a letter saying that my rent was going up and after 4 years with them they didn’t care about keeping me as a customer

Isabel G.  |  Overall Experience 
Clasificación:
5.0

Mickey and her whole staff was always friendly and accommodating every time I came to the Uhal this has been so pleasant I recommend all my family and friends to this location Thank you so much

tassia r.  |  Overall Experience 
Clasificación:
5.0

Such a great experience. Wonderful staff. Helpful. Easy to pick up and drop off the equipment. Went as smooth as it could and with reasonable cost.

Stephanie W.  |  Overall Experience 
Clasificación:
5.0

Great staff. Very friendly & personable. Felt as if they truly cared. Would def recommend this location to all my friends and family. Way to go Mickey Willis... you have turned this place around!

yolanda m.  |  Overall Experience 
Clasificación:
5.0

Everyone was great ..

Yasmin W.  |  Overall Experience 
Clasificación:
5.0

Amazing experience best ever! 24 Acess climate controlled inside bathrooms 5 carts always clean , access anytime and felt safe! I wish all facilities could be like this! Value!!! Easy Auto pay! Thx!!

GINA D.  |  Overall Experience 
Clasificación:
5.0

Dylan was excellent. Give that guy a raise!

Jack H.  |  First Impressions 
Clasificación:
5.0

This location is convenient for me. I chose it also because it is clean, well-staffed, and I feel safe there. Limited access hours aid in all those potential concerns.

LAURA F.  |  Overall Experience 
Clasificación:
4.0

The only set back is the climate controlled units were roasting hott. When I got back to my car I actually threw up because I was so overheated.

Misty P.  |  First Impressions 
Clasificación:
5.0

my experience with uhaul was very profesional promped,and productive.i will do business with them again..and years to come great job uhaul..

David L.  |  First Impressions 
Clasificación:
5.0

I've used this facility before and they were unprofessional, the staff here now are very professional, attentive and concerned about my needs. The manager and agent that helped me was outstanding.

SUSIE B.  |  First Impressions 
Clasificación:
2.0

Issues with booking: Had to do three separate calls to make the reservation. Spoke to Michael at the call center first. Dirty locker. Manager said she would go get a broom but she never came back.

levon b.  |  First Impressions 
Clasificación:
5.0

Honest,Friendly And Fast Staff Really Enoying My Experience With My Storage It Was Clean When We Got It The Guys There Are Always Helping And Keeping Themselves Busy I recommend Ppl To Come Here 👍

Juan S.  |  First Impressions 
Clasificación:
5.0

They are compassionate and very nice.

Patricia B.  |  Overall Experience 
Clasificación:
5.0

From Manager to regular had great customer services

Leah H.  |  Overall Experience 
Clasificación:
4.0

Enjoyed all the workers there. Very friendly staff and willing to help whenever I needed anything.

Jennifer H.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and very helpful, especially Mickey! ¡Gracias!

luisa t.  |  Overall Experience 
Clasificación:
5.0

Thank you for the great service.

jeff h.  |  Overall Experience 
Clasificación:
4.0

Good people, good facility

DArren A.  |  Overall Experience 
Clasificación:
4.0

Gracias

Temeah Maria H.  |  Overall Experience 
Clasificación:
5.0

The manager and new young lady were very helpful.

dan i.  |  Overall Experience 
Clasificación:
5.0

I experienced Excellent Customer Service in an timely manner.

Toya T. | Reservación
Clasificación:
5.0

The staff is friendly helpful and very understanding. Safe location and my stuff was just as I left it. Mickey is doing an outstanding job and her staff is amazing! Keep up the good work team!

Wilhelmina H.  |  Overall Experience 
Clasificación:
3.0

I really appreciate a facility that stands up to its word. Gracias

Julia B.  |  Overall Experience 
Clasificación:
5.0

Love the store, love the people! Professional, awesome :) favorite place !!!

Laura W.  |  Overall Experience 
Clasificación:
5.0

Everyone at the facility was kind and helpful. If I need another storage I would definitely use 5316 facilities. Thanks, guys for everything !!

Andre A.  |  Overall Experience 
Clasificación:
5.0

Professional and helpful

Lawrence C.  |  Overall Experience 
Clasificación:
5.0

Blake is knowledgeable, courteous, and personable.

Raymond D.  |  Overall Experience 
Clasificación: