Waited for an hour because the system was down. Employees were nice, apologetic, and did what they can. We were charged extra 60 miles when we only used 13 miles!!! We only used the truck between lexington apartments and the housing behind it. Way to go to over charge customers! I do not recommend this place.Tommie A.
Customer Reviews for U-Haul Moving & Storage at Barksdale
Bossier City, LA 71112
(Plantation Plaza #108)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This location is great I have never had an issue, nor have my family and friends.Josh R.
When I placed my order online, I ordered a pull behind trailer to tow my personal vehicle as I had done previously. When I got to the location to pick up the equipment the attendant told me that I was lying that UHaul did not approve the tow equipment. His excuse was that UHaul would not accept responsibility if my vehicle were damaged. Excuse me, I have personal automotive insurance that would cover any damages on my trip. His excuse made no sense, but because of his actions, I have to take an entire day and go back and retrieve my car that I basically had to abandon so I could move. If I had been told at the time of placing the order that I could not use the car trailer, I could have made other arrangements. Because of this single incident, I will take my 24th move to someone else and allow them to earn my business.VANCE L.
Excellent customer service!! They made it quick and easy!Bryson C.
El cliente no dejó un comentario.Rebecca R.
Lady inside was most helpful.Anna H.
El cliente no dejó un comentario.RICHARD B.
El cliente no dejó un comentario.Carrie B.
El cliente no dejó un comentario.Michael B. | Overall Experience
El cliente no dejó un comentario.Vincent E.
El cliente no dejó un comentario.Lawrence B.
Nothing, everything was great!Brenda M.
El cliente no dejó un comentario.shawn B.
El cliente no dejó un comentario.OKOYE F.
Friendliest people that I have ever meet at a business.Timothy H.
El cliente no dejó un comentario.MICHELLE W. | Overall Experience
El cliente no dejó un comentario.Krystal G.
El cliente no dejó un comentario.chonda c. | Overall Experience
El cliente no dejó un comentario.Joe B. | Overall Experience
They always have what you need.Rhonda H.
Top-notch experience and customer service. From the time of the original reservation, to pickup, to dropoff...all went very well. Dealt with different reps each time, and each was quite responsive. Truck was great. Prices were good. Overall experience great!!!Bill D.
El cliente no dejó un comentario.Jeff K.
El cliente no dejó un comentario.Sarah K.
El cliente no dejó un comentario.Aaron J.
We dropped the trailer off after hours and my only complaint is there were no readily available places to drop it. But overall, the experience with both UHAUL locations were great! ¡Gracias!Mikel W.
friendly serviceEdward W.
El cliente no dejó un comentario.Letisha H.
El cliente no dejó un comentario.Robert B.
Quick Easy FriendlyEdward W.
El cliente no dejó un comentario.PRETHEDIA J.
El cliente no dejó un comentario.Monica Y.
El cliente no dejó un comentario.Glen W.
Ms Wanda and her staff were really helpful. Even taught me how to back up a trailer! Great service and friendly staff. Gracias.TRACIE F. | Overall Experience
Very efficiently run business. Associates are very customer-oriented, and friendly. We love that most of the time they have 2 persons working there, at least during the weekends. We have 3 U-Haul business in Barksdale Blvd. we have used 2 of them however, this one is the best for renting trucks.We are very thankful! The Harvey'sThomas H.
El cliente no dejó un comentario.Jo Ann T.
El cliente no dejó un comentario.Nicole G.
Nothing. Everyone was pleasant and the experience was painless. Thanks.Angela P.
El cliente no dejó un comentario.AMBER R.
El cliente no dejó un comentario.Douglas W.
Guy that helped was very personable and helpful when dropping off trailer.Josh S.
El cliente no dejó un comentario.STUART S.
Y'all are doing perfectJorge P.
El cliente no dejó un comentario.Christopher G.
El cliente no dejó un comentario.James J.
This is 3rd time we have used Uhaul storage on Barksdale. Bought lots of boxes & tape. Ms. Wanda was great.carol r. | Overall Experience
El cliente no dejó un comentario.DRACY P.
El cliente no dejó un comentario.Bobby B.
El cliente no dejó un comentario.Patti B.
The employees were super friendly and helpful! They are always my go to for any moving needs!Christi K.
El cliente no dejó un comentario.TAMIKA B. | Overall Experience
El cliente no dejó un comentario.Leah B.
Professional staff members whom were kind, helpful, knowledgeable, and expressed customer service skills which shocked me. I have my MBA and previous held executive positions which I only could have dreamt of my employees having these impressive. These two employees without question are both a huge positive contribution to your company! They both deserve a pay raise of armrest 15% on their hourly wage. This is a suggestion your company should not second question as if these employers would find employment elsewhere, your location would most likely go to the pits! If you perhaps desire to personably speak to me via telephone or email, please do so, email@example.com or mobile, (978) 836-3678. If I do not answer, please leave message and I will return the call. Your brother in Christ, Matt E. Ahrens, MBA, JDMatthew A.
Ms. Wanda and staff were always courteous and helpful. The facility was always clean. Great customer service relations.JOHN D. | Overall Experience
Wanda is always very professional!Terry T.
El cliente no dejó un comentario.Tanya E.
1st of the 3 people working, the older lady was not wearing a mask. 2nd when confirming my drop off location it would have been nice of the clerk to tell me it was closed on SundayCheryl C.
Wanda is the best!Terry T.
You need to inform your customers are the people on the chats need to get some manners and answer questions instead of closing out it was a horrible experience I will not do it againjBrandi H.
El cliente no dejó un comentario.Charles T.
This location has a good group of staff members who are very helpful, professional, and they help make the process of moving easier. Thank all of you for your help.Mary H. | First Impressions
I utilized the Barksdale Store 7-8 times buying boxes, renting trucks, and storage units. This location has a good team of employees who are pretty helpful with everything you can possibly need for your move.Mary H.
I went to five different U-haul stores during my recent move and I favored the Barksdale Store the most. Good customer service and helpful employees. Ms. Wanda is awesome!Mary H.
Can't think of anything You seem to be doing everything right.ruth C.
It was very quick and easy. I couldn't have done it without the uhaul & the help of the associates.Brittany H.
Awesome service and very easy transaction. 79 cents per mile is a little steep, but other than that, good experience.Tracy N.
El cliente no dejó un comentario.Matthew B.
El cliente no dejó un comentario.Eliza G.
El cliente no dejó un comentario.Larry C.
El cliente no dejó un comentario.Edward P.
El cliente no dejó un comentario.Jay J.
Check in went very smoothDana M.
El cliente no dejó un comentario.Steve W.
Really like using this locationJOE T.
El cliente no dejó un comentario.Mike T.
Everything was great! Very helpful crew! Easy to get the truck and return it.Orenthal T.
El cliente no dejó un comentario.Terry T.
El cliente no dejó un comentario.ALBERT M.
Great serviceDonald G.
El cliente no dejó un comentario.Rickie B.
He was very efficient my first scheduled was canceled and wrong name but he took care of it quickly I don't like the answering automated machine never could get anyone at any locationsBarbara O.
Very friendly and hassle free.DANIEL N.
El cliente no dejó un comentario.Ron W.
El cliente no dejó un comentario.BONNIE B.
I appreciate your service and your staff. I do think since I moved out on 9/12/20-not using the storage for even half of my last month there-- a refund of at least half the rent for September would have been fair and reasonable.Susan B. | Overall Experience
Truck was great. It did have a strong cigarette smell inside cab from precious users. So it could have used some more freshing up. Gas gague was 1/3 filled not 1/2 as was stated when I picked up the truck. Had some trouble with app. Phone support was a big help.Don F.
El cliente no dejó un comentario.Kelly T.
Workers at this uhaul location were not wearing masks!Timothy M.
El cliente no dejó un comentario.Mary W.
El cliente no dejó un comentario.sheila r. | Overall Experience
Great customer service fast easy! Will be backMichelle J.
El cliente no dejó un comentario.Dionte W.
El cliente no dejó un comentario.Jeff F.
Great staffThomas L.
El cliente no dejó un comentario.Jennifer C.
Ms. Wanda and her team were always courteous, professional, and helpful!!!Sandy C. | Overall Experience
Great customer service. Quick & easy check in & out.sherry W.
El cliente no dejó un comentario.john H.
El cliente no dejó un comentario.Edward B.
The check in process is a little slow but everyone is very nice and helpful. There are times especially during peak hours there should be more than one person working.Peter G.
El cliente no dejó un comentario.Winfred W.
All good! Great experience! ðŸ‘ðŸ¼Karen M.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Alan H.
I had the opportunity to utilize storage units for my upcoming move. Mrs.Wanda and her staff was beyond knowledgeable, professional, friendly and accommodating. The facility is extremely clean, safe area. I would definitely recommend any one to utilize her facility... Thank you, Mrs. Wanda!!!Heather G. | Overall Experience
Have all of the equipment that was requested at one location instead of having to pick up and drop off at separate places please!SHAYNA J.
Please correct google maps! If you follow the directions given you'll end up near the interstate. Even then their is a uhaul in that area but it sends you across the street to a vacant building instead of across the tracks where the uhaul building actually is. (It's still the wrong location. )Jakayla P.
El cliente no dejó un comentario.Patrick L.
All my needs were met at both locations.Sheila R.
Extremely rude customer serviceCodie H.
Wanda was super helpful . A great asset to U-Haulcarol r. | First Impressions
El cliente no dejó un comentario.Barbara P. | Overall Experience
El cliente no dejó un comentario.Brian C. | Overall Experience
The staff was very helpful and accommodatingRobert P. | Overall Experience
El cliente no dejó un comentario.Stewart M. | First Impressions
I've been at this storage since 1999. I have been very pleased and would recommend it to others.PAM C. R. | Overall Experience
Very helpful and expedient. Friendly and caring. Thank you so much.Susan B. | First Impressions
The older lady that works here is rude. We had an issue when we went and paid because she didn't log in her computer, she handed my husband a receipt showing we had paid when in fact it wasn't paid. Didn't know that until later when I received an invoice saying that we owed money still. She very rude about the whole situation and tried to blame us for this issue. I have closed out our storage unit and will not be back here and I do not recommend this office! I will be glad to go to other offices but this one in the 4100 block of Barksdale Blvd is horrible!Heather C. | Overall Experience
Pleasure to have storage unit at 4100 Barksdale in Bossier City, La. miss Wanda was always so helpful and courteoussenior transitions s. | Overall Experience
Storage facility was very niceAaron D. | Overall Experience
Staff went above and beyondMichael A. | Overall Experience
Everything was great, no problems !!Sonya R. | Overall Experience
I have been with this u haul off and on for many years Ms Wanda is a great manager and always helpful She has been the best yet!Travis A. | Overall Experience
Our only complaint is that we weren't allowed to return the truck to a uhaul facility closer to where we live. The lady was rude and told us we had to return it to where we picked it up.Jason C. | First Impressions
It was very cleanJason C. | Overall Experience
Helpful and goodPETER S. | First Impressions
Always friendly and helpful staff.ANDREA H. | Overall Experience
The whole experience was terrible. Had it not been for the people in Bossier City it would've been a lot worse. I still would not rent another U-Haul again.Renate C. | First Impressions
No issues at all!! Thanks U-Haul!Melissa L. | Overall Experience
The manager and staff are useless at his facility. The a/c unit leaked water in my unit on a piece of furniture that I just restored. The office covered thier items not even a phone call for my unit.eric b. | Overall Experience
The sum of my experience: gross incompetence, my good faith efforts, multiple emailed credit card information for payments which never ran, plans for lawsuits, and a unit full of water damaged goods.Kelli D. | Overall Experience
Lazy workers! every time I've gone by they are sitting on their cell phone. Once i waited 4 mins. before i said something about needing service not sitting around waiting for her to finish her convo!Keara r. | Overall Experience
The staff were very helpfulSonya R. | First Impressions
Helpful service. Thank you!ashley h. | First Impressions
Overall terrible experience lied to from the very beginning overcharged another day horrible experience their customer service and sales reps. Can't get can't get a response from district managers.JESSE B. | First Impressions
I had the best service one could expect regarding storage and staff interactions. When I need to store items in the future I will be back.DWIGHT B. | Overall Experience
Great storage facility. Nice folksdaniel e. w. | Overall Experience
the worse service, not well trained or staff just didn't care. I also had to wait to on hold for uhaul operator at 1800 468 4285 for 25 minutes to assist to return truck since app wouldn't work.maura W. | Overall Experience
Good Job!BENJAMIN w. | Overall Experience
I would rate this storage facility much higher, but there is an older lady working there who is very rude. The facility is clean but poor customer service can make or break the quality.CHERYL W. | Overall Experience
Wanda and staff were friendly and helpful she is awesome. I will use them again.scott k. | Overall Experience
I love this storage unit.Daniel F. | Overall Experience
I had my things in storage for almost 5 years! I would recommend Uhaul to all my friends and family! Even a stranger! ThankLEAH G. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!