El cliente no dejó un comentario.TERESA M.
Customer Reviews for U-Haul Moving & Storage at Barksdale
Bossier City, LA 71112
(Plantation Plaza #108)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 4:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.sandra w. | Overall Experience
El cliente no dejó un comentario.leslie m. | Overall Experience
El cliente no dejó un comentario.Erin M.
El cliente no dejó un comentario.Thomas W.
Keep up the good workKelly C.
El cliente no dejó un comentario.George M.
The lady that helped me was very kind and helpful.Rebecca C.
The place and employees were excellent. I usually go inside but this time I did it all on my phone. It was a pain in my butt. Way too slow, "loading" so long I had to go out of site and redo the whole thing, 3 times. I will never use the online check in again. From now on, I will go inside to do my business.Melissa A.
They double charged meWillie S.
El cliente no dejó un comentario.Donald D.
Great customer service.ROSEANN S.
El cliente no dejó un comentario.Michael M.
The staff was really nice and helpful Saturday and Sunday.Great team at this location.Monica P.
Extraordinario servicio al clienteMelonie F.
great service , great peoplewilliam R.
The truck drove horrible ! this truck should be off the lot !Beyonce P.
El cliente no dejó un comentario.Gloria I.
El cliente no dejó un comentario.Jan V.
El cliente no dejó un comentario.Peter G.
On day 2 of my uhaul extension I called in and heard a recorded message about hiring movers to help load and unload. I wish I knew about it on day one. I called them to come help and I was done in 2 hours. You should really promote your 3rd party movers more when establishing initial reservations. Next time I move I will rent a uhaul and 2 guys for 3 hours each way because it was soooo worth it.Joshua W.
Convenientecarrie l. | First Impressions
El cliente no dejó un comentario.Sheniki T.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.nicole p. | First Impressions
El cliente no dejó un comentario.Stuart J.
El cliente no dejó un comentario.linda J.
Keep up the good workGregory J.
El cliente no dejó un comentario.Erricson P.
Staff always helpful and kindLInda S. | Overall Experience
El cliente no dejó un comentario.Ethan M.
El cliente no dejó un comentario.Tijuna B.
El cliente no dejó un comentario.Paul S.
No suggestions at this time, experienced excellent service.nelda B.
El cliente no dejó un comentario.Bobby J.
El cliente no dejó un comentario.betty P.
El cliente no dejó un comentario.Marshall L. | Overall Experience
Nice people working here. They were well trained and checked us out quickly!Richard R.
El cliente no dejó un comentario.Lora M.
The manager was unorganized, I received the wrong truck when I got there, lucky the two assistant help me locate my truck and all the equipment I needed.Quincy B.
Extremely easy drop off process - very satisfied.Aprile G.
El cliente no dejó un comentario.Stuart J.
El cliente no dejó un comentario.james S.
El cliente no dejó un comentario.BROWN B. | Overall Experience
El cliente no dejó un comentario.Ryan D. | Overall Experience
Drop off instructions was a big help for the return process.ROSEANN S.
Give all staff a raise, because they were extremely courteous and professional. They made sure that I was taken care of and made sure that all equipment was clean and in working order and all rules and regulations were followed. I was very happy.craig C.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Stuart J.
Everyone were sweethearts. They was helpful, friendly, and very detailed with knowledge of contract.Tanshanika C. | Online Move In
El cliente no dejó un comentario.Debra L.
El cliente no dejó un comentario.MILLARD D.
El cliente no dejó un comentario.David B.
I had to buy a new hitch with them. I showed up with a 2 5/8 but was told that I could only use a 2.Patrick W.
1. Auto trailer was unsafe and missing a bolt that stabilizes the axial and caused a blow out 2. Truck had all bald tires. ALL 3. Sales rep signed me up for the wrong insurance! 4. Hotel that was promised was not available, had to secure my own 5. was not reimbursed as promised for meal 6. was stranded for 15+ hours due to gross negligence in customer serviceguillian G.
El cliente no dejó un comentario.Craig C.
Everything was excellent. Brittany & Kimberly provided me with great customer service and willing to help. I would use and recommend this location to any family & friends.Shemeka W.
The staff was very pleasant and helpful. Was charged wrong for the van we used. Called to inquire, the lady was very helpful, researched the problem, and credited a refund for the overcharge. Have used this location several times with an overall good experience.Michelle V.
Telling the next customer to take pictures of the mileage for proof. The app said I went 30 miles and I went way under. Still got charged for the 30 miles.Laura G.
Excellent customer service and equipment is in excellent condition. The store is clean and well maintained. The staff is knowledgeable and friendlyTeresa M.
El cliente no dejó un comentario.helen K.
El cliente no dejó un comentario.Judith M.
After we spoke with the worker about our problem she begins to become upset. She says she never made a mistake in the time working here . Which she was wrong because she had just made a mistake , so as we were attempting ti leave she says she will call her people & proceeds to follow us out the store trying to fight us.bridget B.
I love the woman who was running the location ! I was female doing my move. Girl power !Jade B.
El cliente no dejó un comentario.caeden f. | Overall Experience
El cliente no dejó un comentario.Valerie C.
El cliente no dejó un comentario.LANCE B.
El cliente no dejó un comentario.Jackson B.
I have used this location before and the staff, the facility and the trucks are all great and I retuned because of all those things.Henr K.
El cliente no dejó un comentario.eric A.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Decorious J.
El cliente no dejó un comentario.Katie S.
The van was dirty when we got it. The staff was good, it was the returning after hours that was horrible. It would not work on my phone at all. I turned on my location, no luck. Tried scanning the barcode, no luck. Then I tried the third option, taking a picture. It claimed there was no barcode in the picture. I tried on both barcodes at the location, with flash, without flash, up and down, sidewaysâ€¦ I tried my normal camera to see if it actually just couldn't see the barcode, but a link popped up right away (just to take me to the site and didn't help besides knowing my camera can see it). Lucky I had someone else with me so we finally tried on their phone and it worked. It was an unnecessarily stressful time.Emily T.
Nothing, everything went very wellTimothy G.
El cliente no dejó un comentario.DARRYL Y.
The cab of the vehicle smelled like a smoking shrimp boat captain. $80 for a local move is a little ridiculous. $1.09/mile? It was less than a $1/mile last year. You don't take Military Discounts in a military town and for all of the other associations I'm apart of; UHaul doesn't offer many discounts. I guess I'll consider the competition, at least I get a discount and not screwed on the mileage.Joe S.
I am yet to gain access to the storage unit. I have called, attempted to chat, and I sent two emails and no one has responded. I am requesting to cancel my agreement and would like a full refund but I cannot contact anyone regarding this.Kristy R. | Online Move In
El cliente no dejó un comentario.Malak M.
El cliente no dejó un comentario.Zach R.
One of the best storage facilities I've ever used! Great staff-helpful, efficient, and very friendly. Facility had several hand carts available to aid move in and move out. Store was well equipped with moving supplies. I would highly recommend this facility for storage and rentals.James B. | Overall Experience
El cliente no dejó un comentario.Bruce J.
Don't change a thing very nice people I would recommend them anytimeMIKE P.
My uhaul truck had not been cleaned from the previous renter. When the employee took me to the truck and opened the door the marijuana smell was so strong it, I had to step back instantly and started coughing. There were ashes all over the uhaul and the employee tried to spray Febreze to cover up this smell, but it didn't work. This was a horrible experience in addition to having to ride with the window down because of the smoke smell being so strong.Freda S.
El cliente no dejó un comentario.James D.
I rented a space from 2012 til yesterday. I never had any issues at all. Thank you fir taking care of my stuff!RENEE S. | Overall Experience
El cliente no dejó un comentario.Sarah M. | Overall Experience
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.Trenton B.
Ms. Wanda and the team provides awesome Customer Service.Tiffany K.
We had car trouble. I tried to return the trailer at Bowie , instead of Bossier City. 170.00 a day open ended did not help. We had to drive back to Bowie to pick up the trailer. This type of action takes advantage on those who have car troubleRobert W.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Donna D.
The staff was very professional, however I would suggest more than one person especially on your busiest days so the wait time can continue to flow at a decent rate otherwise excellent service.Patricia E.
There was only one young man all by him self trying to do everything. There was 7 people in line 2 left. He was doing his best but y'all need to get him some helpDarrin C.
Friendly and helpful people. It would make you more efficient to maybe keep a list of what the customer needs to go along with the truck pickup. Our blankets we were supposed to have saved were sold the day before we picked up. It was ok because we had some but it may hinder another customer. Otherwise it was a seamless rental. It's nice you buy back unused boxes.gaston B.
El cliente no dejó un comentario.Bruce C.
El cliente no dejó un comentario.Billy J.
El cliente no dejó un comentario.antonio s. | Overall Experience
Wanda goes over and beyond! I'm EXTREMELY pleased with my experience at this U-Haul location! Will definitely recommend to everyone I know!BRITTANY V. | First Impressions
Nothing. The staff at this location was extremely helpful, friendly and courteous. Best customer experience I have had in years.Doug S.
Reserved a 26' truck with confirmation number. Arrived 2 days later to pick up with no 26' available. Did not get a call saying they didn't one at pick up time or to try a different location. Got a 20' instead. Had to make 2 trips because of the smaller truck and having to pay double mileage with the 2 trips instead of the 1 trip planned. Very disappointed. We moved from another state and filled a 26' full at the time so we know what we needed for this move from storage to the new place.Dean R.
Brittany was awesome thanks againLashonda B.
El cliente no dejó un comentario.Shamonique J.
Thank you! We appreciate the kind courteous service we received. The whole crew is just wonderful! Ms. Wanda and Joe helped us out with a flat tire a couple days. So did the staff on the weekend rotation. AND , roadside assistance too!DEBRA G.
Told them about the issue with truck once arrived.Lauren H.
Smart crew, took care of everything. Very pleased.William D.
Either for work or personal use, I rent from uhaul 6-8 times a year. The most important thing is your website is the worst. It glitches when I use it. I'm tired of starting the same process over 4 times. Every visit. It does the same for your people. They restart the same process, over and over again. Every single time I rent from you.joshua S.
El cliente no dejó un comentario.Theodore L.
El cliente no dejó un comentario.Jamie S.
Nothing to improve. Friendly staff. Only thing is I rented a small truck and wasn't aware it didn't have ramp. Other than that will use this location next time.Kenneth P.
No recommendations, service was excellent.Ella J.
El cliente no dejó un comentario.Kevin P.
Extremely helpful, very accommodating! Changed drop-off and pick up date multiple times and they helped throughout the whole process. HIGHLY RECOMMEND!joshua A.
El cliente no dejó un comentario.Greg C. | Overall Experience
El cliente no dejó un comentario.DONALD H. | Overall Experience
El cliente no dejó un comentario.regina h. | First Impressions
El cliente no dejó un comentario.Keyiana M. | First Impressions
Great staff with great interactive skills. Will recommend them for anyone I am in contact with for EXCELLENT customer service skills and kindness. Thanks, you all are truly a rarity in this world today.mitizi h. | Overall Experience
Very helpful staff, clean facility and easy accessdavid r. | Overall Experience
El cliente no dejó un comentario.Penny A. | First Impressions
It would be nice if one was close to me in S’port.gregory c. | Overall Experience
El cliente no dejó un comentario.yolanda g. | Overall Experience
Great staff!! Everyone was friendly and extremely helpful!Beth M. | Overall Experience
El cliente no dejó un comentario.Erica F. | First Impressions
El cliente no dejó un comentario.Porter R. | Overall Experience
Great customer service! Thank you!jeremy k. | Overall Experience
El cliente no dejó un comentario.andrea j. | Overall Experience
Always receive great service and never have any issues. ¡Gracias!JAY F. | Overall Experience
El cliente no dejó un comentario.paula r. | Overall Experience
Used both storage units and moving trucks. Staff was always helpful with any needs I had.amanda s. | Overall Experience
How' much to keep truck another keep truck another day??linda m. | First Impressions
Servicio al cliente de excelencia. I appreciated going to a place where employees are professional yet approachable.mitizi h. | First Impressions
El cliente no dejó un comentario.ken h. | Overall Experience
Great staff!thomas d. | Overall Experience
Great service!thomas d. | First Impressions
El cliente no dejó un comentario.amanda s. | First Impressions
El cliente no dejó un comentario.Lasheena H. | Overall Experience
El cliente no dejó un comentario.JEFFERY G. | Overall Experience
Storage was clean and staff was friendly and helpful they were able to answer all my questions and concernJennifer B. | Overall Experience
El cliente no dejó un comentario.Linda O. | Overall Experience
El cliente no dejó un comentario.JACKIE G. | First Impressions
I always have a good experience there.CATHY T. | First Impressions
El cliente no dejó un comentario.Michael B. | Overall Experience
El cliente no dejó un comentario.MICHELLE W. | Overall Experience
El cliente no dejó un comentario.chonda c. | Overall Experience
El cliente no dejó un comentario.Joe B. | Overall Experience
Ms Wanda and her staff were really helpful. Even taught me how to back up a trailer! Great service and friendly staff. Gracias.TRACIE F. | Overall Experience
This is 3rd time we have used Uhaul storage on Barksdale. Bought lots of boxes & tape. Ms. Wanda was great.carol r. | Overall Experience
El cliente no dejó un comentario.TAMIKA B. | Overall Experience
Ms. Wanda and staff were always courteous and helpful. The facility was always clean. Great customer service relations.JOHN D. | Overall Experience
This location has a good group of staff members who are very helpful, professional, and they help make the process of moving easier. Thank all of you for your help.Mary H. | First Impressions
I appreciate your service and your staff. I do think since I moved out on 9/12/20-not using the storage for even half of my last month there-- a refund of at least half the rent for September would have been fair and reasonable.Susan B. | Overall Experience
El cliente no dejó un comentario.sheila r. | Overall Experience
Ms. Wanda and her team were always courteous, professional, and helpful!!!Sandy C. | Overall Experience
I had the opportunity to utilize storage units for my upcoming move. Mrs.Wanda and her staff was beyond knowledgeable, professional, friendly and accommodating. The facility is extremely clean, safe area. I would definitely recommend any one to utilize her facility... Thank you, Mrs. Wanda!!!Heather G. | Overall Experience
Wanda was super helpful . A great asset to U-Haulcarol r. | First Impressions
El cliente no dejó un comentario.Barbara P. | Overall Experience
El cliente no dejó un comentario.Brian C. | Overall Experience
The staff was very helpful and accommodatingRobert P. | Overall Experience
El cliente no dejó un comentario.Stewart M. | First Impressions
I've been at this storage since 1999. I have been very pleased and would recommend it to others.PAM C. R. | Overall Experience
Very helpful and expedient. Friendly and caring. Thank you so much.Susan B. | First Impressions
The older lady that works here is rude. We had an issue when we went and paid because she didn't log in her computer, she handed my husband a receipt showing we had paid when in fact it wasn't paid. Didn't know that until later when I received an invoice saying that we owed money still. She very rude about the whole situation and tried to blame us for this issue. I have closed out our storage unit and will not be back here and I do not recommend this office! I will be glad to go to other offices but this one in the 4100 block of Barksdale Blvd is horrible!Heather C. | Overall Experience
Pleasure to have storage unit at 4100 Barksdale in Bossier City, La. miss Wanda was always so helpful and courteoussenior transitions s. | Overall Experience
Storage facility was very niceAaron D. | Overall Experience
Staff went above and beyondMichael A. | Overall Experience
Everything was great, no problems !!Sonya R. | Overall Experience
I have been with this u haul off and on for many years Ms Wanda is a great manager and always helpful She has been the best yet!Travis A. | Overall Experience
Our only complaint is that we weren't allowed to return the truck to a uhaul facility closer to where we live. The lady was rude and told us we had to return it to where we picked it up.Jason C. | First Impressions
It was very cleanJason C. | Overall Experience
Helpful and goodPETER S. | First Impressions
Always friendly and helpful staff.ANDREA H. | Overall Experience
The whole experience was terrible. Had it not been for the people in Bossier City it would've been a lot worse. I still would not rent another U-Haul again.Renate C. | First Impressions
No issues at all!! Thanks U-Haul!Melissa L. | Overall Experience
The manager and staff are useless at his facility. The a/c unit leaked water in my unit on a piece of furniture that I just restored. The office covered thier items not even a phone call for my unit.eric b. | Overall Experience
The sum of my experience: gross incompetence, my good faith efforts, multiple emailed credit card information for payments which never ran, plans for lawsuits, and a unit full of water damaged goods.Kelli D. | Overall Experience
Lazy workers! every time I've gone by they are sitting on their cell phone. Once i waited 4 mins. before i said something about needing service not sitting around waiting for her to finish her convo!Keara r. | Overall Experience
The staff were very helpfulSonya R. | First Impressions
Helpful service. Thank you!ashley h. | First Impressions
Overall terrible experience lied to from the very beginning overcharged another day horrible experience their customer service and sales reps. Can't get can't get a response from district managers.JESSE B. | First Impressions
I had the best service one could expect regarding storage and staff interactions. When I need to store items in the future I will be back.DWIGHT B. | Overall Experience
Great storage facility. Nice folksdaniel e. w. | Overall Experience
the worse service, not well trained or staff just didn't care. I also had to wait to on hold for uhaul operator at 1800 468 4285 for 25 minutes to assist to return truck since app wouldn't work.maura W. | Overall Experience
Good Job!BENJAMIN w. | Overall Experience
I would rate this storage facility much higher, but there is an older lady working there who is very rude. The facility is clean but poor customer service can make or break the quality.CHERYL W. | Overall Experience
Wanda and staff were friendly and helpful she is awesome. I will use them again.scott k. | Overall Experience
I love this storage unit.Daniel F. | Overall Experience
I had my things in storage for almost 5 years! I would recommend Uhaul to all my friends and family! Even a stranger! ThankLEAH G. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡Tenemos la selección más amplia de la industria!