Customer Reviews for U-Haul Moving & Storage at Airline Blvd

5,007 comentarios

2855 Airline Blvd   Portsmouth, VA 23701
(Between Victory Blvd & City Park Ave)

(757) 488-7853

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(757) 488-7853

2855 Airline Blvd
Portsmouth, VA 23701
(Between Victory Blvd & City Park Ave)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Driver side sun visor is broken so as you're driving it will continue to fall and block your vision.

Antonio H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DORISRIDDICK D. 
Clasificación:
5.0

Nothing to add.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

bob J. 
Clasificación:
5.0

Pretty good fast service

Dontrel H. 
Clasificación:
5.0

All of the staff was warm and friendly and helpful. I actually felt the Christmas spirit for the first time in years. Keep up the great work

Odell M. 
Clasificación:
3.0

Rates kept going up during this time when families are struggling to live.

DOMINICMAXWELL G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martez S. 
Clasificación:
1.0

Stop trying to get money off my card when i brought the truck back y'all told me everything is all right

Hershey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

more customer service personnel

MELVINCARNELL J. 
Clasificación:
3.0

When picking up the truck the employees was not friends or welcoming today. They where rude.and that has never happened to me at this location.

Letanya C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
3.0

The 1st truck cargo latch wouldn't secure. The replacement truck had service engine issues and made funny sounds. However the staff was courteous and friendly while assisting me .

Robert J. 
Clasificación:
2.0

I am 66 years old with disabled right foot due to Charcot. I walked 30 yards with 2 bags of pads to the location of the 26 ft. truck I was assigned. Returned for 2 more bags of pads. Turns out, wrong truck. Return to counter, employee went to retrieve truck out back. Brought up truck and parked at store front, expecting me to carry pad bags back . The entire time there were four men, young, good physical condition sitting in chairs on their cell phones. Service non existent and attitudes poor.

ALTON E. 
Clasificación:
5.0

Super friendly associate and very helpful!

Jennifer T. 
Clasificación:
5.0

I didnt think i would use the month of free storage i got for doing a one way move. But it sure was awesome to not have to pay anything when it turned out i needed it! Everyone at this location is amazing! Super kind, and helpful! Thank you all!

Alexander D.  |  Overall Experience 
Clasificación:
5.0

I have used this location twice and have always been pleased with the service thanks

wayne G. 
Clasificación:
5.0

Epic service! Everyone is so kind at this location!

Alexander D. 
Clasificación:
5.0

These people were very efficient and nice

John L. 
Clasificación:
3.0

Don't charge for an equipment dolly when it wasn't used! (I did not request one, and the one that was attached, and in our way, remained attached the entire time.) I did not realize I was charged for it until days later when I looked at my emailed receipt.

SANDRAANN F. 
Clasificación:
4.0

Truck was right on ! Thank you !

PAULACALHOUN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taariq M. 
Clasificación:
2.0

Get qualified people to service you and know how to put in information correctly when you talk on the phone. I had a reservation at 1:45 and I got out at 2:45. Why even place a reservation?

Deborah J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jarques H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damonte E. 
Clasificación:
2.0

Charged for more mileage than I went. No way I went 66 miles down the street

Alicia T. 
Clasificación:
5.0

Friendly and accommodating staff

Fred W. 
Clasificación:
5.0

Service was excellent thru out. Especially grateful to the Chesapeake staff!

Barbara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara N.  |  First Impressions 
Clasificación:
4.0

The sunvisor clips were broken and they were flopping all over the place and hitting me in the head while driving. It would be good to have them replaced.

Ann J. 
Clasificación:
5.0

Phone service, because I tried to call several times. But everything went well. Gracias

Joann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy L. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARSHALL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
1.0

Was completely ignored when I came into the store. Truck has issues mechanically and the lights were only good for 10 ft in front on the truck. Truck was dirty inside the loading portion with flowers and leaves from previous rental . Had only 3/16 of gas. Worst experience I've had.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVINN S. 
Clasificación:
5.0

No Comments

Claude B. 
Clasificación:
1.0

I was charged for insurance after I explained I didn't want the coverage due to my insurance extending. They were too busy talking about lunch and payday and still charged me for it

Jove O. 
Clasificación:
3.0

El cliente no dejó un comentario.

DERRICK N. 
Clasificación:
2.0

El cliente no dejó un comentario.

Denisea T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darin R. 
Clasificación:
5.0

Friendly workers

CALEDABENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasz H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISE O.  |  Online Move In 
Clasificación:
5.0

I appreciate the help given to me when the U-Haul app was acting up. Very nice salesmen on airline blvd

Irene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent M. 
Clasificación:
1.0

Very disappointed in the staff at the airline blvd location . Marcus was very rude and disrespectful, put me on hold after yelling at me when I told him I never rented a utility dolly. Won't rent from there any more .

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justina M. 
Clasificación:
5.0

The staff at this location were among the most helpful I've ever encountered at a U-Haul facility. Check-in was very quick and easy. D'Andre,. in particular, went above and beyond to ensure that I was a happy U-Haul customer!

Robert E. 
Clasificación:
1.0

The guy at the front desk charged us for a hole day And there was more gas in the van then he said it was a Is quarter of a tank to full and they still charged us. Please use a different location

Heidi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

The office staff was very polite, pleasant and helpful. The driver that deliver the containers when I went to the site were very nice… and last, the lady that deliver and picked up my last delivery was awesome… Thank you all.

Ingrid G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISHMAELRAY F. 
Clasificación:
1.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

All the employees are very helpful and nice. Thank you !! You can definitely count on me coming back !

Trevor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syneria H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank O. 
Clasificación:
5.0

Check-in and check out staff were very professional.

STEPHANIE W. 
Clasificación:
4.0

Everything was fine.

ALDEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew G. 
Clasificación:
5.0

customer service cannot be beaten best in the state of Virginia , with friendly service great vehicles to choose from restrooms clean and fresh. They do rental service a great deed. We are lucky to have service this good in Portsmouth, Va.

Ernest H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DeAntonisha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santos H. 
Clasificación:
4.0

Received fine service…assisted in every way to hitch the trailer and ensured all safety measures were tested. Have used this particular U-Haul location on a number of occasions through the years.

Zenas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen L. 
Clasificación:
3.0

My name could not be found in the system for some reason, even though I had booked the reservation way in advance.

Katrina V. 
Clasificación:
1.0

Made an appointment at this store four days prior o use, when I got there to pick up the trailer the location was closed 2 hours earlier than what was posted and 1 hour before the appointment. Ha d to drive further to a different location without any type of reimbursement for time wasted.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Quick easy service!!

kevian L. 
Clasificación:
3.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
4.0

Everything went smoothly. All the employees were great 

ray B. 
Clasificación:
5.0

For my experience, everything was on point. I was having an issue with checking in online. They were getting back up at the counter and two people appeared and started assisting customer. I was still able to get and git in less then 10 mins.

CarrieAnn E. 
Clasificación:
4.0

Make sure you use the insurance

ELVINGARNER G. 
Clasificación:
5.0

The representative going over the truck with u

DAVID W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darion C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRESTON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jitesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JeromeE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

These guys are awesome!

Shawn S. 
Clasificación:
5.0

Very strange pick up request to come back for a picture of the trailer hooked up, but overall went well.

Kyle N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUYMAURICE C. 
Clasificación:
4.0

Staff was very helpful when I couldn't take a pictures of my id

CONSEVELLAM B. 
Clasificación:
5.0

Lovely staff ! They definitely exceeded my needs and expectations.

Trevor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shavonte m.  |  Overall Experience 
Clasificación:
1.0

The tech that waited on me had blood on his hand as a health profession blood pathogens is dangerous. He asked for my drivers license and I told him no he then asked his staff member to take it. I told him he had blood on his hand he I know please educate your staff this guy could of been infected with any disease and he is putting the public at risk.

hellen B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randie L. 
Clasificación:
2.0

This location needs customer service skills the rep inside when I arrive was in his phone I asked where ubox was he pointed me towards the other side of parking lot 2 guys on forklifts one was on phone and skews me away while completing his call the other refused to assist with finding bolt cutters said he doesn't do that walked over to the original office and was provided cutters they seemed too hurried to get off work to assist my son and I this is not acceptable and I will never goto this location for anything they need training in providing customer service

Heather H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARNESSAJEAN H. 
Clasificación:
4.0

Put air freshener in the cab after each use to calm smells that are not so inviting from the previous rentals.

Robin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daphne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley W. 
Clasificación:
5.0

I think what you have done and is doing is superb!

Mark B. 
Clasificación:
5.0

Professional

Eddie F. 
Clasificación:
1.0

ladies working inside were unhelpful and rude.

Heath S. 
Clasificación:
1.0

Auctioned my unit with my SS card and birth certificate in it and didn't work out a payment plan got told sorry for my loss

Andrew B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISA p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
4.0

Would have given Excellent rating except the gate was broken entering in the facility. Suggest fixing it. Other than that it was a pleasant experience. The Management staff is very professional.

Lindsay W.  |  Overall Experience 
Clasificación:
1.0

The manager was completely rude when I walked in. She did not great me or say hello. She literally looked at me and said nothing. She was not on the phone or busy. She literally was sitting at a computer. When the sales rep got off the phone she said hello and asked if I had a reservation. The truck I rented was unlocked and smelled like someone had just smoke a half pound of marijuana in the front seat. I noticed all of this on the useless U-haul app. Also, I was told my personal vehicle would have to be moved and parked across the street. Something about truck rentals over 10 hours can't have the owners vehicles in the parking lot all day. Mean while, I took a picture of the two cars that were parked next to me in the morning. Both of those customers rented my size truck or smaller. When I returned at 1:30 in the afternoon. The vehicles that were next to me were still parked in the same spots. Funny how they were not told to park their vehicle across the 5 lane road in front of the building. Bottom line. Not impressed with this particular U-Haul facility. U-haul as a whole is a wonderful company and I appreciate their trucks being available when it is time for me to move.

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TALIA S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LaVania D.  |  Overall Experience 
Clasificación:
1.0

When I signed up online, the website told me my first month would be free, only to then charge my card. I got a code for the gate to move stuff into storage, and it didn't work at all. I called the storage manager today to have a rude manager tell me "we only do that for out of state moves" and for the code "you have to get a card". No email I ever got told me about a card and the code didn't even work the initial time which was what she told me it was for. Also, why would the website tell me my first month was free when I signed up if it's not actually free! Poor advertising and exceptionally poor customer service.

Michele M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

latrish t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlisha B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John W.  |  Overall Experience 
Clasificación:
4.0

I had no problems during the 4 years I stored my items.

Carolyn L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

John W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alphonso g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

IVISROLANDO G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

monique l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

OSCAR J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chawne P.  |  Overall Experience 
Clasificación:
5.0

Excellent service. Very friendly staff.

Shiquita H.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Shiquita H.  |  First Impressions 
Clasificación:
3.0

Miss Robison has always been great when I go in but there was a thinner black woman working last night and I would rather take late fees than work with her again. She's incredibly rude and was eating the whole time she was ordering the guy helping me around. I would rather not have to work with her again.

MIKHAILKANOE S.  |  First Impressions 
Clasificación:
2.0

Way over priced for a small unit outside, should have did more research online and got a better deal

Learthur C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Antwion D.  |  Overall Experience 
Clasificación:
4.0

I have had storage there since 2013 and I was disappointed that I lost precious items up for auction. I have not been In this status but one other time during the pandemic for which I was hospitalized twice for Covid. I felt like I could have been given one more week to get my sentimental non replaceable items out. Was given discounted rate but needed my family items. Deeply saddened.

CAROL H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARISA p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G.  |  Online Move In 
Clasificación:
5.0

I had a wonderful experience using U-Haul storage company for the past 11 years thank you very much for your help and I would recommend you to other people who are interested take care and happy New Year.

LISA S.  |  Overall Experience 
Clasificación:
4.0

I noticed openings in the lower wall which could make easy access for rats and bugs. Ijs

MICHAEL G.  |  Overall Experience 
Clasificación:
4.0

All issues that arose was dealt with and resolved in a very efficient manner and I was very pleased with the results thanks

Jeffrey D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAE'ESSENCE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Thurman W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adell S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WAYMOND J.  |  Overall Experience 
Clasificación:
5.0

Outstanding service

Jeffery M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LATEESHA U.  |  Online Move In 
Clasificación:
4.0

Small problem with a billing issue but was resolved in a timely manner. Facility is well lit and storage unit are well maintained and clean.

Prudence E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Calvin W.  |  Overall Experience 
Clasificación:
5.0

Tyeva was a life saver ! She immediately took care of a major issue that was missed by my original customer care advocate. Her professional and promptness to solve the issues was impeccable! The staff was also very friendly and helpful. Graciously Kelly

KELLY S.  |  First Impressions 
Clasificación:
2.0

First, there was supposed to be a free lock. NOPE! Had to go and ask at the office and was told all out and that I could purchase one of their other ones. Then had to walk all the way around to get back in because there is no key pad on that side of the bldging. Then tried to use the cart and ramps. The concrete ramp was broken on the end so created a VERY LARGE LIP to try and get over. The cart had a broken wheel most likely broken by the very large lip. Our furniture Dolly couldn't even maneuver well over this lip. Made it VERY MISERABLE AND DIFFICULT TO MOVE IN. ADDITIONALLY the door shut and locked us out while trying to move in so I had to walk to a different door to let us in. All in All it was a very frustrating move in with many a cuss word spoken!! . SO NOT HAPPY WITH THIS EXPERIENCE!!

Tuesday A.  |  Online Move In 
Clasificación:
1.0

My things were auctioned off in the middle of a pandemic and I was NOT given any written notices in advance

CLAUDINE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny B.  |  Overall Experience 
Clasificación:
5.0

The staff expressed that reservations were being made online and over the phone for storage units that they did not have available, fortunately, they had the size I was looking for and the young woman behind the counter was amazing. She was waiting on 1 customer, and helping 2 co-workers and didn't miss a beat.

Beverly F.  |  First Impressions 
Clasificación:
2.0

The staff was new and struggled through the check in process. Their customer service skills were poor at best. It took over an hour to checkin due to the lack of knowledge. Everything I had put in the system when I made the reservation had to be put back in. After an extremely long move I was hoping to have everything run smoothly, your team did not make that happen.

Karen D.  |  First Impressions 
Clasificación:
2.0

Employees should have more knowledge of how to navigate the systems software. I spent over an hour at the front desk to receive the keys for the U-haul truck and to receive my access card for the storage unit. Training should definitely be held more often to make customers experience more efficient.

Brittany D.  |  First Impressions 
Clasificación:
2.0

The time I requested was not met. I requested an 8 a.m. pick up but didn't find out until I got there that my reservation time had been changed to 1 p.m. This threw my entire day off and I lost my help as a result of the change.

Barry C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S.  |  Overall Experience 
Clasificación:
5.0

We made reservations over the phone over two months prior to relocating from Florida to Virginia. When we finally arrived with a huge 26ft uhaul and a car being towed, they told us there are no units available. You can imagine the panic we felt that moment. Apparently uhaul (corporate) will overbook things but the units themselves are "first come first serve" at this location. Having said that, the staff accommodated us rather quickly and ended up finding a unit that just emptied out which was perfect for our things. Their customer service was fantastic and the people working there are very accommodating and work hard. Can't say enough good things about this location. Hopefully uhaul corporate can correct this booking issue. Overall very satisfied with my experience after it was all said and done.

Emmanouil K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle R.  |  Overall Experience 
Clasificación:
3.0

Cuándo fui a buscar al troqué me mandaron a dos diferentes direcciones porque cuando llegaba a la dirección que me decían que estaba el troqué no estaba disponible me tenían que mandar a otra dirección y perdía más tiempo

IVISROLANDO G.  |  First Impressions 
Clasificación:
5.0

Great experience with storage due to staff and cleanliness, highly recommend to rent from this location!

SHARON R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

william m.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie B.  |  Overall Experience 
Clasificación:
3.0

The bottom of the storage door has a metal little lip to it and it should have a cover of some sorts, i sliced my ankle using that part to push down on the door.

Nicole h.  |  Overall Experience 
Clasificación:
4.0

The team was very helpful and accommodating during a very busy time of day. Gracias

Skip G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbet C.  |  Overall Experience 
Clasificación:
5.0

They are the BEST!!! Give those girls a raise!!!!

Nicole H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ivory g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy F.  |  Overall Experience 
Clasificación:
4.0

The gate was broken, but pending repairs. KT was very helpful, friendly, and ensuring public safety bu ensuring that CDC guidelines were followed. I really appreciate that!

Samantha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jael W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

linda w.  |  Overall Experience 
Clasificación:
4.0

I had my bass boat and trailer stored there and the 7:00 PM closing time was inconvenient to make coming back from fishing.

Jon T.  |  Overall Experience 
Clasificación:
4.0

The manager there is awesome and always so understanding

Ashley F.  |  Overall Experience 
Clasificación:
5.0

Very good service. Best price I found.

Jon T.  |  First Impressions 
Clasificación:
5.0

Only recommendation would be to have set spots for the RV/Boat storage lot that allows larger vehicles to get in and out

Bradley C.  |  Overall Experience 
Clasificación:
5.0

Facilities were always neat and clean, no issues at all with storage unit

Robin F.  |  Overall Experience 
Clasificación:
5.0

Fast check in

Herman S.  |  First Impressions 
Clasificación:
3.0

My unit is a ltitle older and it's outside; so it's as good as I can expect.

Rodney H.  |  First Impressions 
Clasificación:
4.0

It would be great to have keyless entry in to the gate, without getting out of your car.

Tamika P.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff, very freindly and helpfull

Bradley C.  |  First Impressions 
Clasificación:
3.0

Storage was good. But there are little bugs in all of my stuff. Not sure where they came from. But maybe there could be some type of bug repellant in the storage units. Or something. Thanks.

esther j.  |  Overall Experience 
Clasificación:
5.0

Great service

Jakeeta W.  |  First Impressions 
Clasificación:
4.0

Staff have excellent customer service skills !

Caffey W.  |  Overall Experience 
Clasificación:
5.0

excellent service.

Roger N.  |  Overall Experience 
Clasificación:
5.0

Great deal and people

Bobby B.  |  Overall Experience 
Clasificación:
5.0

Very kind and attentive and knowledgeable/ She was patient.

CAROL H. | Reservación
Clasificación:
5.0

Never had any issues w/ the facility or staff. Staff upon move-out was super friendly and helpful.

Morgan T.  |  Overall Experience 
Clasificación:
1.0

My reservation was wrong

MICHELLE W.  |  Overall Experience 
Clasificación:
5.0

All staff personnel were very helpful and accommodating, especially the gen mgt Tyeva Robinson. Thank you for helping my moving experience less stressful. Sincerely, C. Neely

Cynthia N.  |  Overall Experience 
Clasificación:
4.0

The service is a little slow but everyone there is usually very helpful.

cheri j.  |  Overall Experience 
Clasificación:
1.0

I picked up a truck and in about 2 1/2 hrs it broke down in a bad area at night with my grandson and was never compensated for the inconvenience rather I was blamed for the trucks malfunction , how

Denise F.  |  Overall Experience 
Clasificación:
5.0

No comment

Angenita S.  |  Overall Experience 
Clasificación:
2.0

The worst experience with a large company like Uhaul that I've ever experienced. My items were damaged and I got absolutely no help as to replacing my things and I got the run around from staff.

Erica H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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