Customer Reviews for U-Haul Moving & Storage at 67th & Bell

7,677 comentarios

6544 W Bell Rd   Glendale, AZ 85308

(623) 486-7359

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(623) 486-7359

6544 W Bell Rd
Glendale, AZ 85308

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was just fine, thank you

John M. 
Clasificación:
5.0

The people that work there were kind and courteous and overall it was a great experience they were very helpful and got me right on my way thank you

harry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin W. 
Clasificación:
5.0

Good customer service. Personnel was helpful and very professional

Loriana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

justin I. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

This is the 3rd rental from this location and has been great every time I've been there. Would recommend to everybody.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha G.  |  Overall Experience 
Clasificación:
5.0

It was the Best Storage I have Ever used. The people who worked there were the most helpful of any I have ever known.

BarbaraMartisse D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian A. 
Clasificación:
3.0

Not a fan of the pay per mile deal. Especially with today's gas prices, it feels like I'm having to pay twice, once for refueling the tank on return and then the price per milage. This should be more clearly stated up front at the time of reservation.

ADAM T. 
Clasificación:
4.0

The a/c did not work in the middle of summer in Phoenix so it was a very hot drive to Tucson across the desert with no a/c. After getting to Tucson i called the manager where i picked it up and he offered a discount for the a/c not working

John V. 
Clasificación:
5.0

The insurance options that you offer didn't cover the cargo that was stolen out of a locked uhaul trailer once I arrived in AZ. There were even options of how much coverage you wanted, which indicated to me, the value of the cargo in the trailer. The insurance claim rep then instructed me to follow up with my homeowners or renters insurance company. When you sell your house and are in transit to sign the papers to buy your new house guess what you don't have, homeowners insurance. So now I feel scammed on this insurance policy i paid for, I am out my 1500$ mountain bike, my wife's bike was thrown aside and damaged, our personal belongings were ransacked by some vandal leaving us both feeling very violated and I get the " Unfortunately we don't cover that" talk. On one hand I am at fault for not reading the fine print and better educating myself. On the other hand that is your job to understand my needs of your equipment and services, educate me on or review my purchase and then make sure I am as safe as possible during events like this. What now?

Nik S. 
Clasificación:
5.0

Very helful and quick in unhooking the trailer so I could be oon my way.

frank K. 
Clasificación:
5.0

Zero

PATRICK Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn T. 
Clasificación:
5.0

Drop off took about 5 minutes. Great service.

Bill D. 
Clasificación:
5.0

Due to a relocation change I needed to move my items out of the Uboxes and into larger storage lockers. John provided me with the information needed in order not to have multiple smaller lockers. John also brought my boxes down from the warehouse to be unloaded. John and staff were very helpful, professional, knowledgeable and easy to talk to too. Thanks for your help, I appreciate it. Carolyn T

Carolyn T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTAL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Good place to rent from. Professional and clean.

Samuel M.  |  Overall Experience 
Clasificación:
1.0

Bad customer service. Employees seem to be at odds with each other. Very short with customers and not just me. Rented trailers and didn't have the electrical cords available to release the trailer. Look way to long. Will not return to this location

Robert F. 
Clasificación:
3.0

The employee didn't explain how the key card works. I had no clue about swiping it to check in or out, or how to access after hours.

Madison D.  |  First Impressions 
Clasificación:
5.0

Loved the payment reminders! Thoughtful and courteous. Staff was friendly & helpful, excellent service.

Joyce B.  |  Overall Experience 
Clasificación:
3.0

Made a reservation for 5am and the staff left the wrong key. Reserved a 10' truck and was given the key to a van. Put a huge inconvenience on the moving day plan. They did make it right after the fact which was appreciated but would have been nice if done correctly the first time.

Craig H. 
Clasificación:
5.0

Employees help me attached auto trailer and also load and secure the vehicle for safe transport. Drove U-haul with Auto Trailer (Flat bed) with the peace of mind.

Manish S. 
Clasificación:
1.0

Person that helped me slow Other person helping someone else really loud Upon return the person checking me in abrupt Abrupt to person who walked in after me

Cheryl R. 
Clasificación:
5.0

The dolly I rented was pretty beatup. Staff was excellent

Daniel Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ian S. 
Clasificación:
4.0

6544 W Bell Rd, Glendale rental and storage location has been one of the most organized and well stocked U-Haul's, but they run out too! So many people want room temperature storage. Bell road/ front storage building entrance locks up 15 minutes prior to the office closing (be aware of the office hours), and doors cannot be reopened unless an alarm goes off. Best to use the back entrance with longer hours for access. Access is not 24 hours. My rental unit on second floor was far from any entrances and made the move in and out twice as long, lots of walking. Instruction board at back entrance mentions an elevator I thought, but none. Moving real household goods up the steps without any ramps, really sucks. Renter beware. Phoenix storage may be hard to find, so do not expect the "free month" of storage after renting a truck from U-Haul. Emails from manager: do not expect an email reply, just call or go into the office if any issues. Pay monthly rent on time, we saw a lot of lock-outs due to late or non-payment.

LISA V.  |  Overall Experience 
Clasificación:
5.0

Coffee for customers

KIRSTEN V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Xinia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric R. 
Clasificación:
4.0

Everything was good and convenient.

Robert W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla N. 
Clasificación:
1.0

Lied to and mislead.

JACOB R. 
Clasificación:
5.0

Good job and thank you.

Jano M. 
Clasificación:
5.0

Great customer service, friendly, professional and courteous.

Diana W. 
Clasificación:
1.0

Uhaul lost our reservation and set our move back an entire day. We hired movers we had to pay even though we had no truck.When uhaul found our reservation they admitted their mistake and found us a truck all the way in Glendale. When we picked up the truck we were informed there were no furniture pads (which we ordered over two weeks ago), the clerk didn't apologize or offer any alternative. He had no sense of urgency and moved at a snails pace. Then because of the almost 5 hour truck delay the monsoon hit and we had to load our truck during a violent rainstorm. The next morning when my was driving the truck from Phoenix to L.A, something was wrong with the suspension and the whole truck jerked and shook dangerously the entire journey. He took multiple videos along the way. When we returned the truck today the clerk said there was definitely a suspension issue with the truck and remarked that my husband could have been seriously injured. The drop off clerk instructed us to file an insurance damages claim for items damaged because of the truck and lack of ordered but out of stock furniture pads.

Zach O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

19$ turned into $129 for one day

Enid S. 
Clasificación:
5.0

This was a great experience! Would use them again if needed..

BRUCE M. 
Clasificación:
5.0

Awesome customer service

Juanita C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin F. 
Clasificación:
2.0

The Mgr on duty. Was not nice at all. Insisted on the fact that a new trailer 6x12 was not the same as the old one. Said that the new one would not fit my side by side I took the new one and it fit perfect. And he also said at pickup that he wishes all the ttrailers had a jack on them like the new one. The jack was very helpful. On return he changes his story to the fact all the trailers were going to no jacks so the customer can't remove off the vehicle. That doesn't make sense at all. What happens if you need to take it off? I don't think I will rent from that facility again. He is an ass â€"â€"

Donald M. 
Clasificación:
5.0

Very quick experience

Steve C. 
Clasificación:
3.0

I was originally given a 10' truck that was filthy, 3/4 tank of fuel and the A/C did not work (it was 117 degrees out!). We had to go to another location to get another truck. Hours later I was on the road. Everyone was friendly but the equipment was not up to par. By the way, the new truck performed perfectly.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kara K. 
Clasificación:
5.0

I actually tried to get a truck at lake pleasant location first and next day Uhaul called me and said pick up at 87ave/ bell location and then the next day/morning of Uhaul called again said 67ave/ bell location which ended up cost me about 15miles more altogether

cristie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Everyone was very helpful and efficient.

Rick F. 
Clasificación:
1.0

The auto pay system would not work and would get charged a late fee. When I seeked customer service help the service was poor and was not given my fee back.

Jordan A.  |  Overall Experience 
Clasificación:
5.0

The guy that helped name was Bobby very nice and helpful

David B.  |  First Impressions 
Clasificación:
3.0

Please, please reduce your per mile rate for distances over local (40 mile range). Rate should be less for distances grater than 40 miles. I recently had to pay $280 for 10' truck to pick up storage and deliver to cross town Phoenix area new location. Cost per mile should be less for longer round trip transport. Thanks for listening.

Tom P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin B.  |  Overall Experience 
Clasificación:
5.0

thank you so much for helping us out in time of need..

Jarrod R. 
Clasificación:
4.0

Half the price would of been better probably would of keep my storages a lot longer

Patricia T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

will be using again for sure!! Thank you to all the staff at the Glendale location on Bell

Robert S. 
Clasificación:
1.0

The staff all need to be fired! I waited 45 minutes to have my trailer hooked up, but only after I went to the office two times to remind them I am waiting to be hooked up! I gave that location $900.00 for a 6x12 trailer! My service was inexcusable! The first time I went in there to come out and hook up the trailer three staff members were on their phones leaning on the empty boxes having a circle jerk! Then they check in a truck that came in after me! FYI staff told me all the lights were working on the trailer, but I got pulled over by a state trooper on my way to Flagstaff twice! The first time for lights and the second time for a chain dragging, because the chains were on wrong!

Jerrold R. 
Clasificación:
1.0

Better customer service. Had a issue will my bill called at 6:25pm was put on hold until 7:00 pm which is closing time and no one ever took my call. The customer service at time of rental was lazy unprofessional and rude. Charged my card for way too much money and 2 days later still have not seen refund I was promised, that's after I had to go in to the store to get help.

Misty N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

The man who helped us was very nice and I enjoyed the experience

Jordan C. 
Clasificación:
5.0

No complaints, everything is good!!

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary U. 
Clasificación:
5.0

The team at this location went above and beyond! I purchased boxes before heading out of town to the location where I picked up the truck. The employee was kind enough to help load them in the trunk of my car. Which was very challenging since I have a 2 door car. It was the middle of the day in Arizona, so it was very hot as well. His extra efforts is much appreciated. When I returned the truck Karen was extremely friendly, professional, and helpful with my unique requests. I will definitely recommend this location!

Melissa Q. 
Clasificación:
4.0

We were told boxes would be picked up from our driveway on Monday but did not get removed until Tuesday which caused us some problems with our HOA.

Daniel D. 
Clasificación:
5.0

Nothing…..

Robert O. 
Clasificación:
2.0

The truck was dirty with lots of damage. The a/c cut in and out. check out staff was great. When I returned the truck staff was inside which was fine because it was 110 outsaid. They told me to wait outside and someone would come out. 15 mins later someone came out and checked the truck in. I told them about the a/c cutting in and out and he did not care. They email the receipt and charged me for gas. I got gas on my way back to the center and it was at the same level it was when I picked it up. I called to talk to them about this and was on the phone with them for approx 20 mins while they looked for the truck. They said truck did not have same amount of gas so that is why the charged me. I was told it was my problem because I did not take pictures of the gas gage when I picked up and returned. Told the manager again about the ac problem and he did not care and said it was my problem. This location is nice and close to my house so this is why I used them but will drive further next time and use a diffrent location

Janet M. 
Clasificación:
5.0

1500 miles, no issues the 20' truck was comfortable to drive and did great pulling the mountains.

Mark P. 
Clasificación:
1.0

I made a reservation on Wednesday and Saturday morning my storage unit was not available and I had to find a storage unit with a different company last minute cause I already had the truck loaded.

Frank C.  |  Overall Experience 
Clasificación:
3.0

I am a U-Haul employee and the rental center employee did not know how to give me my employee discount and had to call hus manager. It took over 20 minutes to figure out how to put my employee ID on the rental contract. Otherwise everything else was good.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

dan S. 
Clasificación:
5.0

All the employees were helpful, patient, friendly, and were great to deal with at this location.

Jacque N. 
Clasificación:
2.0

I rented a car dolly. When I put my vehicle on it the passenger side tire was very low. It took a very long time to get any help. I got air and retired to the UHaul store and it took a very long time for them to figure out what to do. They finally traded out the dolly but it took several hours to get on my way. Not good.

Gary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackson U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with how well managed the facility was and it’s very clean and nice!! Definitely happy with my selection in location (67th Bell).

Sade W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky V. 
Clasificación:
5.0

The service tire warning light was on all the time. Tires were checked and pressures were OK in all 4 tires. Since I was using for a short trip of 10 miles I used it. This is a critical warning and before I would get on a long distance drive I would want it fixed.

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto B. 
Clasificación:
3.0

Truck was old, smelly and a/c didn't work well. I tried to extend the time. Said I could do it online. Wasn't an option. I called. Person on the phone said that I couldn't extend. I returned it and went to Home Depot.

Thomas I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
4.0

El cliente no dejó un comentario.

james T. 
Clasificación:
5.0

It was a thoroughly great experience. Staff on both ends professional and pleasant.

Debra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

The young man with the last name Blue did a fantastic job and got us all set up. This was our first time hauling a trailer and he helped out a lot.

Sara T. 
Clasificación:
3.0

This location was not the issue, I do have an issue with the scheduling that was incorrect and charged me an extra $300 because of THEIR mistake

Hunter A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tammy B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacqueline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKHAEL G. 
Clasificación:
1.0

The truck was very dirty from the inside and the cab, Also the driver door has a very bad seal, winds could enter the cab while driving, lastly and alignment was very poor and so much shaking on the steering wheel

Ayman S. 
Clasificación:
4.0

I feel I waited a little to long to be served. Understaffed, but I understand. Once served, staff was actually very courteous and helpful.

David H. 
Clasificación:
5.0

Very easy to access the UHaul lot. The next day after an afterhours return, a store employee called to ask a question (the key was jammed in the secure return box). He was incredibly polite and professional. Much appreciated and I would highly recommend this dropoff location. The flexibility using on-line chat and UHaul customer service was outstanding. I was able to extend days and change dropoff to a more convenient location.

Lawrence S. 
Clasificación:
3.0

Cost - Issue with a unacceptable charge

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makayla L. 
Clasificación:
5.0

Dylan was very helpful at the counter when we explained our predicament to him and the location generously covered some extra miles for us to solve the issue. There was another gentleman who helped us return the trailer. He was kind, quick, and efficient. Later that evening, we came back to return the truck and a younger gentleman helped out. He was pleasant and demonstrated that same efficiency with the truck return. Definitely great customer service and care was exemplified and executed by the whole staff here. The whole experience was painless and easy with this crew.

Makayla L. 
Clasificación:
5.0

No complaints, see you on my next visit!!

David R. 
Clasificación:
5.0

Location was a bit far away from our home. Not sure why a closer location wasn't recomended.

Julie K. 
Clasificación:
5.0

Make sure the customer is familiar with the operation of the vehicle before leaving.

eloise P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jana J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE D. 
Clasificación:
3.0

Truck broke down after about 10 miles, left us stranded

Scott F. 
Clasificación:
3.0

The staff were helpful, knowledgeable, and courteous. Processing the rental was slow due partly to vacant management positions on site per the staff on site.

THOMAS R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jessica F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R.  |  First Impressions 
Clasificación:
5.0

Connie was extremely helpful during both our storage process as well as expanding a U-Box reservation we had. Highly recommend this location.

Elaina o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL H.  |  Overall Experience 
Clasificación:
4.0

Only thing that kept it from five stars is the low ceiling and no internal light in the storage.

Mark B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TeqwaZha T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

lashanna i.  |  Overall Experience 
Clasificación:
5.0

John the manager provided great service.

Djuana W.  |  Overall Experience 
Clasificación:
5.0

Very happy with the very needed service but the prices are steep for a person on a limited income. Also need more accessible handicap units.

maggie n.  |  First Impressions 
Clasificación:
4.0

Very thankful for the storage unit opportunity and safe, clean building with an area in back to "share," that is kept between 65-85 degrees. LARGE storage facility with 2 buildings. An available unit was in the middle of front building on second level, no ramp or elevator - only stairs, front loading entrance (to other side) with no ramp from parking lot to curb, and I have a sprained ankle. Those working in the office were very nice and helpful!! Moving help took longer because of the building challenges. FYI building in front closes and locks for both entrance and exit prior to advertised closing time on Sunday at 5pm (Be done by 430pm and no later than 445pm). Last load had to be pushed around building to back door loading dock, other tenets explained how to enter my code in 2 different places, pushed load through back building to front building, and then unloaded. Parked in back, truck return on side, office in front, and after 2 long days, the extra walking around the building twice was unfortunate. 1st month storage fee waived if U-Haul truck rental, but I forgot to mention it, even though both reservations were made at same time. Message left and pending.

LISA V.  |  First Impressions 
Clasificación:
4.0

I needed a bottom level as I am elderly with disabilities, but none were available. Your staff worked with me and in two months they were able to get an outside unit. They were very kind and eager to accomodate me. Gracias.

magdalena n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

The staff is knowledgeable and friendly. Dylan was helpful as well as the General manager. Clean well supplied store for those last minute needs. Bring them a Gatorade in Sunday when getting your propane filled....it's a hot job.

Keith O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stevie H.  |  Overall Experience 
Clasificación:
5.0

Quick Service..Easy Access..and Best Price..clean and Right Size

BarbaraMartisse D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donal B.  |  Overall Experience 
Clasificación:
5.0

Great staff!

Samuel M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

heather k.  |  Online Move In 
Clasificación:
5.0

Staff was very helpful, and friendly. ❤😊

LAURA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  Overall Experience 
Clasificación:
5.0

The rep helping me was perfect

Kristen H.  |  First Impressions 
Clasificación:
2.0

We set up the rental online with an offer for a free month storage with truck rental. We got there early on a Saturday and had to wait about an hour in a line. The waiting was fine until we got to the counter and the offer was not honored by the company. The person that helped appeared fed up with the issue and immediately called the office manager. According to the manager, corporate only honors the offer on a "business need basis and that location was not honoring the deal." They couldn't call or speak about other locations so the options were to go wait else where for another hour or stick with them. Well, we stayed AND there were no locks either. We opted not to wait in line somewhere else while our stuff was in the car so we had no other choice but to go hunting for the lock to get everything stored. Made it for a long and frustrating day.

Elena R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mari g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R.  |  First Impressions 
Clasificación:
5.0

The office rep that assisted me was awesome great customer service definitely would recommend

jamie f.  |  First Impressions 
Clasificación:
3.0

Guy helping me was very very rude. Reservation was for 10am and we were supposed to have truck for 6 hours. Took a whole hour to get the truck and storage unit, and we still had to return it at 4pm. We made it with just a bit of time to spare but probably would have been just a bit less rushed trying to get things done.

David T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar Adrian C.  |  First Impressions 
Clasificación:
3.0

My previously verified reservation was mysteriously LOST. That does not inspire confidence. Fortunately for me, a space was still available.

Jeffrey H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cigie K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin B.  |  First Impressions 
Clasificación:
5.0

A great experience for me. Management was extremely helpful and knowledgeable.

ann g.  |  Overall Experience 
Clasificación:
5.0

People or very helpful

carol A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Niesha W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VAN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette A.  |  Overall Experience 
Clasificación:
5.0

They have been awesome! Very considerate, as well as helpful. And john the manager i believe has been very helpful every time ive rented there nice guy.

tracy p.  |  First Impressions 
Clasificación:
5.0

A comfortable and peace of mind to know my belongings were safe and accessible.

Alan G.  |  Overall Experience 
Clasificación:
5.0

We appreciate your service ovwr the last 4 years.

Cindy J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H.  |  Overall Experience 
Clasificación:
5.0

Your manager John Ludwick was gracious and very helpful at a challenging time for me. His professionalism was gratefully appreciated. Respectfully, Marilyn E

MARILYN E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cosme N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE D.  |  Overall Experience 
Clasificación:
5.0

Good service dylan was very dgood

javier v.  |  Overall Experience 
Clasificación:
3.0

decent unit, rude lady gave me the farthest unit up stairs and was never convenient and hated moving in and out.

eric m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debi F.  |  Overall Experience 
Clasificación:
5.0

Great place to store

JAMES M.  |  Overall Experience 
Clasificación:
5.0

I appreciate U-Haul for all their help in storing my things these last few years. After getting divorced, the owner of this store was so nice and accommodating. Thanks so much!

Lacey B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Djuana W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake C.  |  Online Move In 
Clasificación:
5.0

Gracias

hilda o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
1.0

I'm older and needed a ground floor unit, climate controlled! The guy helping me found me one but the manager wouldn't approve it. He would only offer me a not climate controlled unit, which was not an option. I had to cancel the whole move in! Found a unit that met my needs for less money with another vendor! Really disappointed in uhaul since we prefer them and planned to rent 2 trucks one local and one out of state move!

Carolyn V.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eve S.  |  First Impressions 
Clasificación:
5.0

Eric was great and extremely helpful! I worked with a manager in the beginning as well (ginger white guy) who was super helpful as well. They were very accommodating and really just trying to help you get what you need without trying to scam you or get your money. These people care and that's the difference!

Mercedes H.  |  Overall Experience 
Clasificación:
1.0

All are good with the exception of steps going to the storage itself. A ramp would've help alot in this situation. 1hr load took 3hrs for 1person. Room was far away from the stairs so it had to be transfer to another cart which is a challenge on its own, because cart had to be lifted up the stairs.

Richard B.  |  Online Move In 
Clasificación:
5.0

had to store all my personal and household possessions for over a year at this facility... no complaints (except that I kept bumping my head on the fire sprinkler valves because I am over 6 ft tall).... a small price to pay for p[rotection... ;)

lawrence c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cigie K.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Jenika K.  |  Overall Experience 
Clasificación:
3.0

Everything was perfect but the guy that's in the store is very rude and not helpful. I asked him for help he replied in a rude way and was very very rude in general. If I didn't pay almost $200 I would of gone somewhere else because I'll rather avoid rude customer service. He wasn't just rude to me but another customer walked out saying how he had no customer service skills.

Stephanie L.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Vanessa C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeanette K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C.  |  Overall Experience 
Clasificación:
5.0

The guy at the counter when I checked out was extremely rude

andrew w.  |  Overall Experience 
Clasificación:
3.0

I reserved my unit online but was asking me to upload my home owners insurance since I was doing this from my phone I decided to walk in.. the guy who help me wanted rude but kept telling me I was second on the reservation list. I told how is that possible I have it for today. We kept going back and forth I was getting upset I was asking for a manager when then he realized that he was incorrect and proceeded with the reservation.. he then said I would need to pay for a lock I advised him that it said on internet shows that it was free.. he then said because I walked in had to pay for it.. I was already tired from arguing with hime so I just paid.. again guy who helped me wasnt rude but didnt seem he knew what he was doing.. thank you Jimmie Figueroa

Jimmie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila W.  |  First Impressions 
Clasificación:
4.0

Had to move some things on short notice, talking minutes to move, not days or even hours, and were able to get it done! So grateful!

Brent F.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

GABRIEL H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ramzi a.  |  Overall Experience 
Clasificación:
3.0

I am glad l choose UHaul over other companies!

lawanda m.  |  First Impressions 
Clasificación:
4.0

Never enjoyed the price hikes, For the most part staff was friendly. Property was always clean.

Robert M.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

DIANA S.  |  Overall Experience 
Clasificación:
5.0

super clean

michelle w.  |  First Impressions 
Clasificación:
5.0

William from New York was very helpful.

lashanna i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gino Z.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Millie I.  |  Overall Experience 
Clasificación:
5.0

We had an amazing staff at the uhaul storage.

CATHY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

mireya m.  |  Overall Experience 
Clasificación:
5.0

Very clean and great service !!!

Jacqueline C.  |  Online Move In 
Clasificación:
3.0

I don't like the checking in and out on line its more of a hassle then waiting in line.

Anna F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M.  |  Overall Experience 
Clasificación:
4.0

The UHAUL team were always available, friendly, and went above and beyond!!!

William B.  |  Overall Experience 
Clasificación:
4.0

Our unit was on the second floor and an elevator would have made moving content easier than the stairs.

Matthew C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis D.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Beverly P.  |  Overall Experience 
Clasificación: