Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169

8,163 comentarios

5140 S 103rd E Ave   Tulsa, OK 74146
(Hwy 169 & 51st St)

(918) 663-2845

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(918) 663-2845

5140 S 103rd E Ave
Tulsa, OK 74146
(Hwy 169 & 51st St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

It's ok ✅

James D. 
Clasificación:
2.0

The young lady Behind the desk when I went to go pick it up she seem kind of rude she needs to have more Public relationship with people

Oscer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndii S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
5.0

Very friendly service.

Oscar A. 
Clasificación:
5.0

Muchas gracias por el exelente servicio

SERGIO D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

great experience as always, have what you need at a good price

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan F.  |  Overall Experience 
Clasificación:
5.0

The rental process was easy and fast and it allow me to complete the moving I desired in a reasonable and manageable fashion.

Jonathan H. 
Clasificación:
1.0

All of the customer service was AWFUL! Every person we spoke to was so insanely rude and not helpful at all.

BRIDGETT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
4.0

The web site I reserved did not tell me that the truck I ordered did not come with a ramp. Luckily they had one at another location, as I could not change the moving day. Time is imperitive. The workers was super helpful and kind.

Tina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROYWEBB F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas K. 
Clasificación:
3.0

This place is in need of serious organizational duties. Back looked like a salvage and trailers scattered all over.

JEFFERY P. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERRI B. 
Clasificación:
5.0

Keep up the great Service!! Marco customer service was amazing!! I always use this location because of the great customer service experience he gives!! Thank you again!

BRANDON S. 
Clasificación:
3.0

El cliente no dejó un comentario.

NATHAN S. 
Clasificación:
1.0

I've had three bad experiences with this location failure to give me service in a timely manner second time overcharged $577 on a local run causing overdrafts in my account later corrected a week later and today 1113 21 reserve trailer at 2 p.m. and they have no reservation very poor customer service very argumentative

Wallace G. 
Clasificación:
1.0

Worst truck ever I rent from UHAUL!!! When I talk to the guy inside about that he was rude and unprofessional! ! One star is to much for him and truck! ðŸ'ŽðŸ»

PETAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F. 
Clasificación:
5.0

I do not recall the name of the team member who helped me get checked in, but he was very. Imformative about answering any questions I had. Also went above and beyond explaining procedure of accessing the building via. Max security card.

Jonathon T.  |  First Impressions 
Clasificación:
3.0

Well, Drop off for this rental ended up the same as the pick up. I went to drop off my trailer at the location in Broken Arrow OK, I had on my reservation which was very close to my location. I was quickly greeted by a gentleman who came out and told me his lot was full and he had no place to park an additional trailer. He sent me to another location in Broken arrow another 10 mins away. I was greeted there quickly only to receive the same response. Then I was pointed to drop the trailer at a location another 15 mins away in Tulsa OK. There I was quickly greeted, asked a few question about drop off locations. He commented about additional fees I could be charged for not dropping off at the location on the reservation, but quickly dropped that subject, probably from the look in my eyes. Thankfully I was not charged an extra drop off fee, and he quickly took the trailer off, I was sent an email with a receipt and sent on my way. Other than all the issues I had picking up at different locations, and attempting to drop off at 3 different locations, the trailer was great and perfect for our needs.

Brian S. 
Clasificación:
3.0

I wanted a smaller truck. Had to drive a large truck across 3 states that wasn't full. No rear camera. No cruise control. No dolly. Sucked

Richard E. 
Clasificación:
3.0

The attendant was SO RUDE and short with us when we dropped the truck off. I will try not to use this location again even though it's location is convenient.

BRYAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

agnela s.  |  First Impressions 
Clasificación:
3.0

The inside was mostly clean but the windshield was a mess.

Jefferson P. 
Clasificación:
2.0

The third time they under estimated the gas in the truck. This happens every time. I think I'm done with uhaul.

Todd D. 
Clasificación:
5.0

Very helpful

DENNIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lateese R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

Only issue I have is the employee that checked my trailer back in when I returned it was smoking a cigarette. Personally I'm not fond of that even though it was outside.

Lonnie G. 
Clasificación:
5.0

Love UHaul! We always use UHaul.

Timothy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bekir T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHAEL B. 
Clasificación:
5.0

Very good checking in and pick up and return of trailer, which was clean and professionally attached to my truck. I've rented numerous times from this location and has always had the inventory to rent and supplies if you need them. Thank you so much!!!

John S. 
Clasificación:
5.0

Becky took exceptional care of me. I was under the gun to get a trailer to transport equipment out of state for a job after the axle on my trailer broke. She made it super quick and easy and had me on my way in no time. I will rent from this location again and again. Thank you for your professional and expedient help. Todd Kimbrell PerfectFloor Service

BRYAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKIFFIE B. 
Clasificación:
4.0

Fast and friendly service.

Matthew M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY P. 
Clasificación:
5.0

Excellent service from all 4 team members. Trailer tail light wasn't working on one side and they checked my owners manual, found the missing fuse and replaced it. Sent me on my way. They knew right off that their equipment wasn't faulty. Best location in Tulsa!

MICHAEL B. 
Clasificación:
4.0

I would recommend the Tulsa location that I picked up at but The location in Austin Texas charge me for a dirty truck and it was not dirty. The pads were not folded but the truck was not dirty. I was so rushed to get to the airport that I was not able to put in about 5 gallons of gasoline and they charge me for 11 gallons of gasoline.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER G. 
Clasificación:
2.0

The truck they gave me had the check engine light on. When I went to bring it back they didn't have another truck to give me. This was very wracking since I was moving over 700 miles away. The workers also had conflicting information. One said to leave the tow/haul button in all the time even if you weren't towing something. While another employee said to turn it off when you were towing.

Amy K. 
Clasificación:
5.0

I generally like to put something constructive for the sake of improving future performance in service, but I have nothing to offer!! From online rental reservation, check-in and quality / performance of motorcycle rental trailer, to ease of rental return .. everything was FLAWLESS, thank you!! Look forward to seeing you next trip!!

John T. 
Clasificación:
1.0

I feel I was Overcharged w no itemized bill to confirm total charge.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jelon T. 
Clasificación:
5.0

The staff was excellent to work with I have multiple u- boxes in storage here so I’ve dealt with staff on several occasions and they are always great.

Lawrence R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

I've been using your company for awhile and am extremely pleased with every aspect of your business.

Nicholas K. 
Clasificación:
5.0

My experience has always been amazing.

Nona S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWNTA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMARCO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diego A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvey H.  |  Overall Experience 
Clasificación:
5.0

Great service!

Jo H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Markeida J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne F. 
Clasificación:
5.0

Wonderful. Never have problems from this location. Always come here for moving. I tend to move often so this is my go to!

Jo H. 
Clasificación:
1.0

In order to improve it's necessary to deconstruct your entire organization and start over. It was the worst customer service I have ever experienced, no jokes. The only joke here is your logistics and operations.

GUSTAVO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

conor P. 
Clasificación:
4.0

Keep doing the fine work you do, your equipment is excellent.

Juan V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Haleigh L.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandler L. 
Clasificación:
5.0

Equipment, and UHaul personnel were great. Made the whole experience just great!

EVERETT W. 
Clasificación:
5.0

First locat6ion on Garnett was closed, crowded, no room for all the equipment. i was directed by you to second location and it was way above average in everything.

Arthur G. 
Clasificación:
1.0

Lock was left on the storage could not get in touch with anyone in enough time to get all moved in!

robyn w.  |  First Impressions 
Clasificación:
5.0

awesome service. thank you!

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom T. 
Clasificación:
3.0

Once again, your after hours drop off process failed to work. This is the second time in two weeks. We will now take our business elsewhere.

LARRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

I have used U-Haul many times with no issues ever.

Erwin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dulvis B. 
Clasificación:
5.0

only one i use. great people

rICK H. 
Clasificación:
1.0

Both persons (man & a woman) who were processing the rentals were extremely rude & unfriendly. The man with the beard even raised his voice at another customer. I would be very hesitant to return to this location because of these two persons.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY C. 
Clasificación:
5.0

I want to offer my special thanks for the services that David and Steven provided on my trailer rental today. After renting the trailer, we discovered that the trailer lights were not working. I'd rented the trailer to deliver baby furniture to my son and was in a time crunch to get on the hi-way. Steven was able to get my vehicle on the repair rack and traced the issue to a defective control module under warranty. He replaced the module and got me back on the road. These two gentleman were a great pleasure to work with and I appreciate the services that they provided. Thank You. Craig J

Craig J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallas D.  |  Overall Experience 
Clasificación:
5.0

Awesome place and great service

JUAN s.  |  Overall Experience 
Clasificación:
5.0

Excellent job

Terry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Galen G. 
Clasificación:
3.0

Corporate could make whole process much more user friendly. I selected pm instead of am when there was no way I had scrolled all the way to that far on the time selector. Whole process was more complicated than it should be.

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN P. 
Clasificación:
2.0

There was a flood outside our unit. We were told when we set up storage by the older lady that works there that there is NO insurance on storage units and we were not able to put insurance on our unit. All my pictures of my kids were ruined and U-Haul told us if we had insurance that they would have covered our damages. That lady is sooo rude Everytime I come in and lied to me and my family. I refuse to come into the store anymore. You can't get pictures back, thanks. Also the lady said we had 24/7 storage access, so we had a fully loaded uhaul truck to load into the storage we rented and got there and it said storage hours on Sunday close early, so we couldnt even access our storage to unload, had to have the truck an extra day, had to sleep inside truck so none would steal it or our belongings because of your worker LIEING! I almost lost my job. You all should be ASHAMED of yourselves and your POOR customer service. Try treating customers like you would want someone treating your own family!

randall c.  |  Overall Experience 
Clasificación:
4.0

Everything went well but the door to the air conditioned storage area did not work for some time (stayed open). I would use U-Haul storage again!

Ernesto V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Niral B.  |  Overall Experience 
Clasificación:
4.0

David and staff are great! They were always so helpful and went out of their way to help our move easier.

jennifer w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA M.  |  Overall Experience 
Clasificación:
5.0

The owner himself was at the desk and could not have been more helpful. I almost don't want to say good things in case we need an extra unit and they become full.

Todd J.  |  First Impressions 
Clasificación:
5.0

very helpful and accommodating for my last minute needs. thank you

Marla W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Asia T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Clarence M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Iman W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE P.  |  First Impressions 
Clasificación:
5.0

Have always been very nice and helpful, very friendly.

MARVA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly R.  |  Online Move In 
Clasificación:
5.0

Great

HUENENE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  First Impressions 
Clasificación:
5.0

Staff that rented to us was exceptionally helpful!

JAN E.  |  First Impressions 
Clasificación:
5.0

Very helpful staff Thank you

leah b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

R W.  |  First Impressions 
Clasificación:
5.0

The only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.

Matthew H.  |  First Impressions 
Clasificación:
5.0

This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.

Gary E.  |  First Impressions 
Clasificación:
5.0

I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you

Drew M.  |  First Impressions 
Clasificación:
5.0

The staff was extremely helpful and made everything very simple. Thank you to the entire staff.

matthew b.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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