Customer Reviews for U-Haul at Westminster

4,073 comentarios

8001 Federal Blvd   Westminster, CO 80031
(@ 80th St)

(303) 426-6155

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 426-6155

8001 Federal Blvd
Westminster, CO 80031
(@ 80th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de RV

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The customer service agents were very friendly. they had my van clean, gased up and pulled around waiting for me. There was a good selection to rent. I will come back to them.

JACK F. 
Clasificación:
5.0

These guys were outstanding. Polite, Professional, Helpful. I know the world is understaffed and it makes it harder to give good customer service, but these guys were outstanding! Individually, they went were awesome and you could tell the manager created that environment where they could really support the customer. Thanks. Great Location.

Constance R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL ORA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yumiko U. 
Clasificación:
5.0

Very helpful front counter guy. he was also working propane but was very pleasant and helpful.

MISTY C. 
Clasificación:
5.0

They were friendly and able to help me on short notice. It was a great experience.

Nicole K. 
Clasificación:
5.0

Ensure photos, especially of damaged vehicles, are current.

ARNOLD T. 
Clasificación:
3.0

Customer was called about missing keys to the vehicles. Customer had dropped keys in labeled drop box.

Brent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
4.0

Ron was EXCELLENT!!!

JOHN N. 
Clasificación:
5.0

Excelent

RICARDO M. 
Clasificación:
5.0

Sam was very helpful and she was very pleasant to talk with. She made my experience easy and made me smile.

CASEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgina V. 
Clasificación:
1.0

He gave me a truck that he said had 1/8 of tank had to put gas and I still brought it back with a half tank never had bad experiences there but this time I was disappointed I didn't even get credit for the gas I had to put

Juana L. 
Clasificación:
5.0

Fine service from the lady at check-in, but the facilities are cramped: small entrance area off a busy road and little space for parking.

Dwight D. 
Clasificación:
5.0

Sam is awesome and knows everything and very easy to deal with.

JONATHAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
5.0

Everything managed well but have not received the promised email receipt for the rental. Very good customer service... professional.

Lawrence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandro P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

The staff was friendly and helpful when I picked up. The online return after hours kept kicking me out, but the staff dealt with it the next morning with no hassle.

Anthony D. 
Clasificación:
4.0

Cargo van was brand new and drove fantastic. I looked around for a cargo van and no one even came close to The deal Uhaul offered. The price was literally a third of any other rental for the week and that included the 350 miles I drove.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riley L. 
Clasificación:
5.0

I have used this facility a few times, the customer service they provided was outstanding renting the truck and delivering it back was a breeze. Thank you, till the next time have a wonderful Christmas and New Year.

Geraldine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

I was processed quickly and professionally even with the refund for the extra boxes I had.

RONALD M. 
Clasificación:
5.0

Make the mobile pick up better

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
3.0

I was told about a discount because the gas tank was at 1/8 which never seemed to come to pass.

Matthew K. 
Clasificación:
5.0

The gas mileage on the truck is absolutely horrible. The truck used 2 gallons of gas to drive 5 miles total. They told me it was an old truck, but that is ridiculous.

elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yumiko U. 
Clasificación:
5.0

This was a great uhaul location where someone was there to help us and it was quick and easy!

SUSAN F. 
Clasificación:
5.0

Thanks for the great service!

Jeanie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

These folks are awesome! They went above and beyond, and really helped me out.

morgan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deyanira V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody M. 
Clasificación:
4.0

I can think of nothing that would've made my experience any better. It was very pleasant.

Jon W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heather K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
1.0

Very much a low rent operation! Not a safe neighborhood.

Rob B. 
Clasificación:
5.0

The lady who assisted me was both pleasant and professional. She knows the UHaul products well excellent service and equipment

Jimmie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannan S. 
Clasificación:
5.0

Super easy to pick up my rental with my mobile phone and the staff was super friendly and fast! Great experience!!

Steven M. 
Clasificación:
5.0

I was very impressed with the lady working there, she was great with her help, hard working lady.

Pilar Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

The lady that was working went above and beyond for us! We have a rough patch with our moving trip and she made our day a little better just by being completely amazing, kind and very helpful.

Jordon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin K. 
Clasificación:
5.0

I've rented here twice now and both times had difficulties with the online check-in BUT had AMAZING customer service from both the reps who have helped me with these rentals. Throw these guys some bonuses because they are crushing it! :)

Simon C. 
Clasificación:
4.0

The experience was excellent. Van worked without fault. The Uhaul employee helped me get on the road. Thanks.

Donivan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derick S. 
Clasificación:
3.0

I only used truck for 4 hours and swept it out. I only went 38 miles and I put 3.5 gallons in but got charged an outrageous amount. Fees char5that weren't told. Will NEVER use Again. Thought would be a better company than this!!!!

Conrod C. 
Clasificación:
5.0

Gentleman at the front desk was pure perfection when it came to customer service. Get that guy a raise.

SLOAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorothy L. 
Clasificación:
3.0

While all people were helpful, I was told my truck was not available as it had a broken mirror. She was helpful and suggested finding a other vehicle. While it worked out (I drove with the broken taped mirror), it took 40+ minutes for what should have been much much more efficient. To be clear, super nice person who helped.

David H. 
Clasificación:
4.0

I did have to go back for the dolly and furniture pads but I should have checked before I left. The guy working there was super nice and helpful and made the process easy

Jennifer B. 
Clasificación:
5.0

Nice friendly people.

Maxwell W. 
Clasificación:
5.0

None. Your employees are great. I didn't get their names but because of them I will rent with you guys when moving every time.

Alberto B. 
Clasificación:
5.0

Chris, the general manager at this location was great. The hitch that was ordered to me came in defective. Chris, short staffed as everyone is now, worked tirelessly to resolve the issue. It's rare to find someone with his level of dedication to his profession. Thank you for your help and hard work.

Brandon M. 
Clasificación:
5.0

My rental agreement had me returning the trailer to a place off of 72nd & Federal that I could not find. I am very glad that this location was willing to step up and let me return the rental.

Nicholas W. 
Clasificación:
5.0

The representatives at this location are very kind.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Y. 
Clasificación:
5.0

Excellent efficient quick transaction got us moving quickly.

Francis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

The location was great, the online checkin process was terrible!

Jesse S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rogelio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amir A. 
Clasificación:
5.0

Staff was friendly, empathetic and understanding. Ron, Sam and Chris were all very helpful and informative on what we could do in the future should we come across issues on the road.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

zulna V. 
Clasificación:
5.0

The only negative experience was trying to pick up the van with my phone. It just would not work. Everything else went great!

Tanya G. 
Clasificación:
5.0

Sam was incredibly helpful, friendly and hard working! We had some trouble with the online check in and really appreciated the extra mile she went to to help us. Cannot speak more highly of her customer service!

Alphonso H. 
Clasificación:
5.0

I had been waiting for a van from Enterprise, four hours after my reservation time. I was very frustrated, then remembered I had seen a van at UHaul. Sam was an incredible help! There was a van there, but needed to be cleaned. I asked her if I could just take it as it was, since I was already 4 hours behind. She helped me get through the whole process very quickly. She saved the day for me and I am so appreciative of her. Stellar employee!!

Catherine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

I had a very positive experience with this Uhaul dealership. Sam Lapp is extraordinary in her desire to provide excellent customer service.

Stephen K. 
Clasificación:
5.0

Super easy and everything was ready to go. Willl be renting again!

Cara N. 
Clasificación:
5.0

Keep your awesome staff!

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol W. 
Clasificación:
5.0

Best experience with UHaul ever. Thank you

Kara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia W. 
Clasificación:
4.0

Location didn't have any furniture dolly's nor did they have any 17foot U-Hauls.

Jacob T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale V. 
Clasificación:
5.0

Nothing, I have no complaints.

Antone W. 
Clasificación:
5.0

Super helpful service person. I needed to take an Uber back and he searched for a mask for me. He helped me with the Uhaul movers were delay and just talked thru the situation. Super nice person.

Susan M. 
Clasificación:
5.0

The windshield was very dirty and it was out of windshield washer fluid. The front suspension was so rough riding I couldn't take a drink of water while driving because it shock so hard.

william S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle K. 
Clasificación:
4.0

The truck (#1533) I had needs some routine maintenance done on it. The tire pressure light was on the entire time, “tire monitor system maintenance required” was also always on the dash board and their was a terrible noise coming from the front driver side wheel well/axel.

Taylor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melvin Alberto L. 
Clasificación:
5.0

Only issues: Windshield needed to be cleaned on the interior. Difficult to see driving into the afternoon sun. Passenger door mirror would not stay adjusted. Overall, great people, clean truck and accommodating hours.

Alan F. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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