Customer Reviews for U-Haul at Oddie Blvd

7,563 comentarios

1790 Silverada Blvd   Reno, NV 89512
(LIMITED PARKING - 15 minute limit - cars cannot be left on)

(775) 359-9202

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(775) 359-9202

1790 Silverada Blvd
Reno, NV 89512
(LIMITED PARKING - 15 minute limit - cars cannot be left on)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jesus N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston G. 
Clasificación:
5.0

Miguel is the best he is you helpful and very experience i will keep going so long as he is there.

Teodoro J. 
Clasificación:
5.0

El cliente no dejó un comentario.

devi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

roberto D. 
Clasificación:
3.0

When I signed up online, I agreed to returning at an alternative location for a cheaper price. When I was picking up the truck, the staff said I could return it at a different location for the "same price". So it was more expensive than I planned which was irritating.

Danielle B. 
Clasificación:
4.0

We needed this van to haul our chairs for our wedding and timing was crucial. When we arrived, they changed our location yet failed to tell us. We missed our time window to get our chairs. This was terrible. Fortunately, the rental company waited a little longer. Pam was very kind and helpful and, in the end, it all worked out. It was stressful, though.

Michelle K. 
Clasificación:
5.0

Thanks for the excellent service!

ERICFRANCIS D. 
Clasificación:
5.0

Well staffed and friendly uhaul location!

ERICFRANCIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim M. 
Clasificación:
3.0

the clerks were multi-tasking and not very efficient. Our order got mixed up.

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristina T. 
Clasificación:
5.0

Great service.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

aurora B. 
Clasificación:
4.0

El cliente no dejó un comentario.

russell C. 
Clasificación:
1.0

Staff was rude, overcharged me and did not give me a refund.

Kaitlin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebastian D. 
Clasificación:
5.0

Lydia Hernandez was so busy but was amazing! Taking care of two customers at a time so everyone wasn't waiting too long! She kept a great attitude. UHaul should feel lucky to have her!

nikole L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOJACK M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Brainard L. 
Clasificación:
3.0

Nothing. It is an awkward little place that does tons of business in a small lot. Have to deal with it.

Malcolm W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Noah Y. 
Clasificación:
4.0

The truck had almost 160,000 miles on it, and the engine was missing so bad it seemed that some of the cylinders weren't firing. As a result, the empty 15 foot truck got only 6 miles per gallon. The UHaul employees were helpful, though

Larry D. 
Clasificación:
5.0

Shoutout to the Staff on Silverada Blvd!! There is the best always a smooth transaction.

Thaddeus T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
4.0

El cliente no dejó un comentario.

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy T. 
Clasificación:
5.0

Excellent location Great customer service!

ERICFRANCIS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIAOSITUINIUA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry T. 
Clasificación:
3.0

I have to say that drop off at this location was fast. I pulled in and was greeted by a staff member who took my keys and I was out of there. Quick and easy!

Vicki Z. 
Clasificación:
5.0

Amazing staff! Easy and quick!

Katie M. 
Clasificación:
5.0

Super good customer service!!!

Don D. 
Clasificación:
4.0

Spending more than 15 minutes on hold was rediculous.

Patricia E. 
Clasificación:
5.0

Excellent experience at this location! They have a wide selection of equipment to suit your needs.

ERICFRANCIS D. 
Clasificación:
1.0

Awful service period

donna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

130.00$ for 27 miles is a bit much.

james L. 
Clasificación:
5.0

Great service is always provided. The employees here are always welcoming, happy and eager to help with moving needs.

miguel F. 
Clasificación:
5.0

Manuel and Co. Runs a great office here. Our experience was pretty close to perfect and we were well looked after from beginning to end!

JOHN K. 
Clasificación:
4.0

The customer service was excellent at my pickup location they were attentive and on the ball they got my equipment and brought it out to me they reminded me to check the fuel and the mileage and the damages and told me if I had any issues that they would help me out very very nice

RACHEL S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michon K. 
Clasificación:
5.0

awesome!

GERALD CORTEZ C. 
Clasificación:
4.0

This had to have been the best experience I've had with uhaul. For my past 3 or 4 moves, I've used a Ubox, and I've had trouble every time. This time I had an in town move, and everything was so smooth. The people who helped me were so lovely and you could tell they truly enjoyed their jobs. The only suggestion I have would be to put some kind of odor neutralizer in the trucks. It smelled like cigarette smoke, and it was worse when we turned the AC on.

Kimberly S. 
Clasificación:
1.0

There was the biggest miscommunication during this rental that it was so stressful I believe I was charged way more than I was supposed to and just made a move that should have cost about $100 $250

Jennifer M. 
Clasificación:
2.0

The front desk lady was very rude because I didn't have a reservation. I've been renting from this location for many years. I don't lije that you have to drop off at another location which is a problem when you don't have a ride. Very inconvenienced for me. I extended my rental by 2 days and was charged 40.00 each day for a 19.99 per day truck. Really have a racket going on for repeat customers.

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

david M. 
Clasificación:
2.0

I had been told on the phone that I would not be charged the extra day if I dropped off on Monday at the Reno location. I had been asked to drive further with the trailer than my original scheduled drop-off location to accomodate the needs of the U-HAULcompany as the original location had an excess of trailers already. I was not given the option of a receipt for dropping off the trailer at Reno nor acknowledgement of the phone conversation that re-assigned my drop-off to the Reno location. My main concern is the additional charge when the telecon promised no charge.

mark H. 
Clasificación:
5.0

Just email a receipt after the truck is returned. I need it for re-imbursement.

Robert S. 
Clasificación:
5.0

Wonderful location and management that goes the extra mile to care for the customer!!!

ERICFRANCIS D. 
Clasificación:
3.0

more knowledge about the products you are selling. I did not receive a gas credit when i returned the truck. when i originally picked up the truck it was almost empty.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles C. 
Clasificación:
5.0

The only issue was that I was missing the furniture pads that I had paid for. I wasn't able to go back to the pick up location to get them once I got home. But, I called Customer Service and they told me to discuss this with the drop off location and ask for a refund. I did receive my credit.

Kimberly I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
5.0

I've been renting from this location for 15 years. They always have the right equipment, and friendly staff.

Gerald L. 
Clasificación:
4.0

Helpful, quick, clear instructions in person at this location.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

Nothing, great experience.

Christopher C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

We've used this location more than once and it never disappoints!!

Craig F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy A. 
Clasificación:
1.0

Terrible customer service. Absolutely Unprofessional.

CHRISTOPHER GAYL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT C. 
Clasificación:
5.0

The best rental vehicle I have ever rented.

Bob R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
2.0

When my situation changed and forced me to have to keep the truck longer the people at this location became rude and did not care about me. They were concentrating on the next customer and that's it. Telling me I have to return the truck or else I will have to pay for the next person's reservation. It's not my fault I wasn't able to move into my new place. These people need to be more understanding and not so rude.

Bobby W. 
Clasificación:
5.0

Easy in and out procedure. Very helpful employees from start to finish

Maria B. 
Clasificación:
5.0

Good service by exellent people

Emiliano L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalba C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

Everything was perfect except the truck didn't have an easy button to load and unload the truck all by itself , the employees were very friendly and helpful in every way !!

Colleen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
3.0

Had just left premises driving on prater Thru roadworks had got to lights that were red driver behind me came up to my vehicle said my trailer doors were swinging and I ran risk of hitting a car, now I know as a driver I should have checked but the 100s of times I've rented from uhaul this is first time doors weren't secured and lights at rear of trailer was checked I thought the person would have checked before releasing it to a customer since it probably Was member of staff that opened it to check from previous customer but no harm done i apologized to driver behind me. So in future I suggest doors are secured before releasing to a customer it could have been very very serious thankfully I was in 30 mph zone so doors weren't swinging wildly

Patrick B. 
Clasificación:
3.0

The price of renting a trailer was outrageous, I could have bought a trailer if I knew how much it was going to be. Our company uses uhaul several times a year but I'm going to suggest a change.

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla C. 
Clasificación:
3.0

Given different trailer that scheduled so had to take numerous photos to get it so unbv

Randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
3.0

The computer system seemed very slow and the staff had a difficult time serving customers which resulted in a 30 minute wait even though I had a reservation

Tom T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rita S. 
Clasificación:
5.0

The vehicle was provided with less than 1/4 of a tank of gas. Having to get gas as soon as I picked up the truck was very frustrating.

Darby D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY MONTGOMERY M. 
Clasificación:
5.0

Them mechanic that hooked up my trailer was super nice, friendly and courteous. A true asset to your store. The young lady that helped me at the counter however needs some guidance in work performance.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul C. 
Clasificación:
5.0

Everyone was professional and friendly. The only negative for me would be the smell of tobacco smoke inside the vehicle but tolerable for the short time I needed the vehicle.

NEIL C. 
Clasificación:
5.0

Everyone I dealt with was quick and efficient. Not knowing much of anything about the rental process it was nice they made everything so easy.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

soriano E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Hollie T. 
Clasificación:
5.0

My entire experience with EVERYONE with whom I came into contact was excellent.

Janet A. 
Clasificación:
5.0

Nothing great service

Susan M. 
Clasificación:
4.0

Do not try to send me in my RV 250 miles out of my way to pick up a car carrier that you have on site at my chosen pick up location.

Steven M. 
Clasificación:
5.0

Honestly, the experience was really good. Everything was really easy, even the phone check-in, surprisingly. The staff were all really helpful and polite.

Shelby S. 
Clasificación:
3.0

Yard area was small, though the yard staff were very attuned to working in this area and were very helpful to me and what other customers that I saw.

Mark H. 
No se han enviado comentarios para esta ubicación.

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