Comentarios del cliente para U-Haul at Governors Dr

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Governors Dr

Grado total:

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Lance W.
Grado:

El cliente no dejó un comentario.

John G.
Grado:

Was VERY impressed at their creativity and ingenuity re: social distancing! They had boxes stacked as a barricade in front of register to maintain 6' distance. Then they had a rope cord tied at an upward angle, so when the guy gave us the key, it slid down the cord...pretty cool!

Leamon J.
Grado:

Great customer service !!!!, I wish that I could remember my brother name.

Stuart W.
Grado:

El cliente no dejó un comentario.

Icaro F.
Grado:

I would recommend having trucks for smoke and no-smoke or have a better cleaning before a customer picks up.

Lisa T.
Grado:

Great, fast and easy service! No need for improvement!

Roland P.
Grado:

Rep was so very accommodating-will use his location again for sure! That is why I asked to return to his location.

Jason G.
Grado:

Quick, seamless, and efficient process

bob M.
Grado:

Thanks

Adam W.
Grado:

Everything was fine, except for the unexpected $25 cleaning fee, especially after there was a questionnaire confirming the van was as clean as when I got it. I can understand a cleaning fee after the fact, when it’s proven that it’s justified, but a hidden $25 fee is insane. Either be upfront about it, or don’t charge it.

David W.
Grado:

El cliente no dejó un comentario.

David F.
Grado:

Just make sure everything works. The door was hard to close and kept jamming.

Matt R.
Grado:

El cliente no dejó un comentario.

Bryan B.
Grado:

Everything and everyone was ready. Smooth transaction. On line booking made pickup and drop off a breeze.

Lydrell N.
Grado:

El cliente no dejó un comentario.

Gabrielle C.
Grado:

The guy was very nice and friendly. I didn’t catch his name but he made the process very easy .

Tawanna M.
Grado:

El cliente no dejó un comentario.

Raymond K.
Grado:

Good friendly service

Jerry W.
Grado:

Customer service was excellent!

Randall B.
Grado:

Outstanding and friendly service Fantastic experience I recommend this location to everyone

Shannon B.
Grado:

El cliente no dejó un comentario.

mark H.
Grado:

El cliente no dejó un comentario.

William A.
Grado:

lower the cost be nice or have special rates for people on disability like myself

Bryan J.
Grado:

El cliente no dejó un comentario.

Steven B.
Grado:

El cliente no dejó un comentario.

Scott B.
Grado:

Should at least provide a confirmation that the property was returned--not just a "you're good" verbal

Keith D.
Grado:

El cliente no dejó un comentario.

Johnny W.
Grado:

El cliente no dejó un comentario.

Jane L.
Grado:

Check-in man was very cordial. Check-out guy must have been having a bad day. Truck was brand new & very nice.

amber A.
Grado:

El cliente no dejó un comentario.

Gregory D.
Grado:

El cliente no dejó un comentario.

Glenn C.
Grado:

The rates are high for mileage plus refilling the gas. Otherwise no issues

Josue V.
Grado:

Nothing was great service

Gary H.
Grado:

The gentleman that took care of me was very professional and looked like he really enjoyed his job. I wish I remembered his name. He was a Dark skin fella about 30. He hooked everything up for me and unhooked everything when I returned it. Will be a repeat customer for sure.

Jaquante C.
Grado:

El cliente no dejó un comentario.

David A.
Grado:

They did a great job.

John C.
Grado:

El cliente no dejó un comentario.

Gary W.
Grado:

El cliente no dejó un comentario.

Charles M.
Grado:

Always great customer service. The location at Governor's Drive in, Huntsville Al is the only place I go for my rentals.

William Y.
Grado:

Great service

Darrell M.
Grado:

El cliente no dejó un comentario.

Tom T.
Grado:

El cliente no dejó un comentario.

Felecia J.
Grado:

El cliente no dejó un comentario.

Leavohn L.
Grado:

El cliente no dejó un comentario.

Tom T.
Grado:

El cliente no dejó un comentario.

KEVIN F.
Grado:

El cliente no dejó un comentario.

Douglas M.
Grado:

El cliente no dejó un comentario.

Sarah B.
Grado:

El cliente no dejó un comentario.

Dianna M.
Grado:

El cliente no dejó un comentario.

Graham P.
Grado:

El cliente no dejó un comentario.

Paul N.
Grado:

Excellent scheduling and service would recommend this U-Haul very highly

George M.
Grado:

El cliente no dejó un comentario.

Lonnie B.
Grado:

In and out in 5 minutes. Great job.

Tanya N.
Grado:

Brian was very very helpful during the process. We will definitely rent from this location again soon .

James B.
Grado:

The gas level was not reported correctly. I didn't take a picture so I didn't have "proof". New check in/out process is not customer friendly.

Steve or Connor W.
Grado:

El cliente no dejó un comentario.

Chang K.
Grado:

Be aware of the dolly in the truck that is in the way and if you move it, you'll have to pay for renting the dolly. The truck was dirty inside and pulls to right. Good thing we didn't have to go too far.

Roger P.
Grado:

El cliente no dejó un comentario.

Mitchell B.
Grado:

El cliente no dejó un comentario.

PATTON F.
Grado:

Damaged my truck

Connor K.
Grado:

Nice Demeanor. Poor service. Did not communicate thoroughly and/or do expected work within expected times (IE during open hours) until I called phone number and complained to a UHaul Rep

Bobby B.
Grado:

El cliente no dejó un comentario.

Bobby B.
Grado:

El cliente no dejó un comentario.

Rodney P.
Grado:

Location was very helpful I did not have to touch the trailer when I returned it. I don’t understand why I had to return it over 15 miles from address of my final destination when there was two U-haul locations within 5 miles of my destination.

KAREN K.
Grado:

Quick to unload and verified by employee

Charles M.
Grado:

Excellent service. Very polite and professional staff.

John O.
Grado:

El cliente no dejó un comentario.

Marshall S.
Grado:

El cliente no dejó un comentario.

David L.
Grado:

The UHAUL app is horrible !!! My move was pushed to a different location. The UHAUL app is horrible !!! You need to be more specific on the 24/7 app...................horrible

PAUL M.
Grado:

Nothing. You are a very fine company.

Donald K.
Grado:

Keep up the good work!

Donna S.
Grado:

Ordered a truck with a dolly. Started moving noticed no dolly took us longer than usual to move and a big inconvenience but otherwise everything was great

Yaminah F.
Grado:

Service was fast staff was friendly. Don't change a thing,??

Brian C.
Grado:

El cliente no dejó un comentario.

Ralph W.
Grado:

El cliente no dejó un comentario.

Douglas B.
Grado:

Great staff

Andrew T.
Grado:

El cliente no dejó un comentario.

Kevin M.
Grado:

Due to the severe vibration after the 110 mile drive/move, I felt so beat up. This was by far the worst vibration I've ever experienced in a vehicle. I let them know the issue when I returned it and they started checking the vehicle, so I assume they will fix it before it is rented again. It would have been nice to have had my rental rate reduced some based on the issue. Overall location is very good and is a full service Uhaul location.

Randall M.
Grado:

El cliente no dejó un comentario.

Mario V.
Grado:

El cliente no dejó un comentario.

Lee A.
Grado:

El cliente no dejó un comentario.

Eric F.
Grado:

Training agents on smiling and welcoming customers.

Larry T.
Grado:

Was sent to this location as I was told that they had a 10ft truck available. Someone came in and rented the 10ft as I was on my way. Clerk said other uhaul should have reserved it for me, and I would have got the 10ft. Clerk was very nice, and let me have the 15ft for the 10ft price (only needed it to get a fridge off of CList). Clerk was excellent, and hope management recognizes him for his great customer service.

Paul E.
Grado:

Everything went well.

Robert C.
Grado:

El cliente no dejó un comentario.

Carolyn W.
Grado:

Everyone was great. Very helpful. Thank you very much. I will come back again.

heather W.
Grado:

Great customer service

Terence C.
Grado:

Excellent Customer Service

jim B.
Grado:

El cliente no dejó un comentario.

Cassandra H.
Grado:

Actually clean the vehicle prior to dispatching it to a customer.

Mark R.
Grado:

El cliente no dejó un comentario.

Melinda S.
Grado:

El cliente no dejó un comentario.

Matthew M.
Grado:

El cliente no dejó un comentario.

Perry R.
Grado:

Good quistion

Debra P.
Grado:

It was raining, the truck was leaking directly onto my lap. My pants was soaked. I showed the video to the sales clerk. He thanked me for pointing it out to him! Are you F*cking kidding me?! Not an apology and we'll take 10 percent off your future lease or anything! Never again!!

FITZGERALD G.
Grado:

El cliente no dejó un comentario.

Mitchell B.
Grado:

This was my first time using this location. It has a very professional appearance and friendly staff. I will use them again.

Mark H.
Grado:

El cliente no dejó un comentario.

Lucinda M.
Grado:

El cliente no dejó un comentario.

Ernest H.
Grado:

Very knowledgeable and helpful. Had the full range of boxes, supplies, and other items that might be needed.

Marcia M. | Overall Experience |
Grado:

Everyone was nice ,and knew what they were doing ,Thanks I will be using You all again!😀

Keith R. | Overall Experience |
Grado:

The guys were very helpful and courteous.

Lanny W. | Overall Experience |
Grado:

The service was excellent! The staff were outstanding.! I am impressed.

Silas W. | Overall Experience |
Grado:

Chris was really helpful after some miscommunication with U-Haul Customer Service.

JIMI M. | Overall Experience |
Grado:

Rude,Incompetent and unprofessional. The gentleman who runs the place didn’t even check my UBox order. T and T movers were the wurst as well. Showed up to my house with empty Uboxes

MARK V. | Overall Experience |
Grado:

Thank you!

kelly s. | Overall Experience |
Grado:

This UHaul location was the only location that knew what they were doing and were actually able to help me during my move from Cincinnati to Huntsville.

No reviews have been submitted for this location.

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