Customer Reviews for U-Haul at East Colfax

2,986 comentarios

8150 E Colfax Ave   Denver, CO 80220
(@ Unita)

(303) 399-7010

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 399-7010

8150 E Colfax Ave
Denver, CO 80220
(@ Unita)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Unable to drop off truck at different location. Moving to another city. Seems ridiculous to have to drive all the way back to this location to drop off the truck. Never had to do that in past moves. Also when dropping the truck back off the attendant was very dismissive and refused to provide me with a receipt for my final payment.

Heidi D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zechariah B. 
Clasificación:
5.0

The lady I worked with while dropping off the trailer Was super friendly and extremely helpful!!!

Robert D. 
Clasificación:
1.0

I was overcharged

Alejandro O. 
Clasificación:
5.0

Great customer service. The tech who helped us was courteous and knowledgable, very helpful. thank you

Trish G. 
Clasificación:
5.0

Make sure your website is working for both pickup and dropoff.

Rowena V. 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRINCE N. 
Clasificación:
5.0

Very helpful prior to rental getting the correct hitch on our truck.

Sara M. 
Clasificación:
2.0

Representative at the front desk was not friendly and had an attitude. She closed earlier than what was marked on the door and left me waiting for 10 minutes in the heat. I would not use this location again and, definitively, would not recommend it. There are other locations close by that are much more customer friendly.

Angelica O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GregoryP K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

The young man who helped me check out and check in did a superior job. He was very friendly and knowledgeable at his job. I will definitely use you guys in the future. Gracias.

JEFFREY F. 
Clasificación:
5.0

Friendly and helpful

William C. 
Clasificación:
5.0

excellent, thanks for your help and such good service. and thanks for partnering with moving companies... antonio was great.

Anniesed L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
4.0

You app is horrible. It doesn't work. Made reservations, did pre check-in and it still wanted a bunch of info when I picked up the van. Do that beforehand. And the app wouldn't let me return the van as it wanted a photo of the mileage which I couldn't get as the display was about changing oil soon and not showing the odometer. Try using your own product for fuck sake, see how it works

Todd P. 
Clasificación:
5.0

The person that helped me that is awesome!!!

Gabriela O. 
Clasificación:
4.0

Easy drop off

Pat E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alejandro O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
2.0

The whole place looked so dirty and gross. The bathroom was disgusting. The truck seriously needed an alignment (keeping it straight was a chore that made moving more stressful) and had very cracked windshield.

Thomas A. 
Clasificación:
3.0

The vehicle was in bad condition it was too old. It putted a lot.

Kelly B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle G. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAY G. 
Clasificación:
5.0

My first time renting/driving the van, it went very smooth. I must commend the young man who help me with this reservation AND checked the Van back in. He was courteous, patient, and knowledgeable. I forget his name yet he had red hair and wore glasses. He was the kindness young man! I will return to this shop anytime for his superior customer service, thank you

Kathy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cait G. 
Clasificación:
5.0

Very quick check-in

Doug W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kelsey S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cheyenne H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

My truck didn't have any windshield blade and it was pouring down raining . So I had to pull over due to I couldn't see.

Angela O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
3.0

Charges went from an estimate of $34 + $1.09 to something completely different. There was no transparency in pricing. Once I arrived at the location I was quoted over $100 (a drastic jump from the original quote) Some of the charges were adjusted, but I was still (seemingly) charged an additional $32 and I did not drive over 10 miles. Feels like I was scammed.

Alejandro A. 
Clasificación:
5.0

Great customer service!

Sabrina Kuratomi K. 
Clasificación:
3.0

Thanks.

Oscar A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
1.0

Customer service and guarantees needs serious improvement

Zikela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENNOX W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie K. 
Clasificación:
4.0

Everyone was friendly and professional. They made it easy.

Jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivy A. 
Clasificación:
5.0

Very easy pick-up and drop off of the truck I reserved.

Joseph C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Allison P. 
Clasificación:
5.0

Awesome service

Mario B. 
Clasificación:
4.0

Be absolutely certain the truck has the amount of gas the U-Haul rep tells you it has. I was told the truck was full of gas, and a quick glance appeared to confirm that. However, when I got out of Denver onto I-70 to drive the 30 miles home to load the truck, the gas gauge registered less than full. Before starting the trip to Apple Valley, CA, I filled the gas tank. It took 7+ gallons. Be very clear that the small backup camera distorts the distance available to safely back up. It should only be used in conjunction with the side mirrors. I was surprised to find the 10 ft truck with less than 40K miles I rented did not have cruise control. Made the trip more tiring.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFFI T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gabrielle M. 
Clasificación:
1.0

Dirty, over heated, low oil, confusing setup.

Kenneth L. 
Clasificación:
5.0

Shane was outstanding at getting us set up. Shane went above and beyond in my opinion to get my and my wife on the road. We had to rent a box truck from a different location down the road to pull car trailer that we got from Shane at colfax location and Shane got it all set up and then we went to next store and delt with a gentleman by the name of rob and his was an absolute waste of space. Was more concerned about getting a tv to work in the building then was rude and lazy. Was rude to my wife and was an absolute ass to me personally and professionally and I had to walk out the store. I asked rob to call Shane at colfax location and rob told me you don't tell me how to do my job and I simply walked away and called Uhaul directly and had to do his job for rob. The manager on the phone from traffic was awesome and got everything set up for us so whole time I'm on phone doing robs job rob simply stood outstidw the building staring at me while on phone and conversing with other employees while it's a 101 degrees and I'm doing his job! So I however rob is he has no business being employed with Uhaul or dealing with customers in general. I'm a service manager at a large agricultural business and I would have been fired over the way rob treated us. Shane however needs a raise and a paid vacation to a beach. Shane is the level of service I'm used to with Uhaul and Shane made everything better along with the traffic management and made the experience better.

Sean M. 
Clasificación:
5.0

Professional, friendly and easy to work with.

Jacqueline M. 
Clasificación:
2.0

The office was in disrepair. However the person who helped us was lovely and very helpful.

Jaimi H. 
Clasificación:
5.0

Thanks for the great service

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
5.0

Well to be totally honest with y'all, when we first called there My wife spoke with a Shane Paz and when we got there she had the truck ready to go for us and was a short process and she was very nice and professional, Upon returning the truck we spoke with a gentleman by the name of Brad with that attitude of nice and professional, my wife and myself wanted to thank y'all for your professionalism and a great attitude we will definitely recommend you guys to our friends and family and we will definitely come to you guys with our future needs in truck rental you guys are totally awesome to work with. YOU GUYS TOTALLY ROCK !!!

Alan M. 
Clasificación:
4.0

The rear view mirrors were hard to operate but everything else was good..

Dora S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn F. 
Clasificación:
5.0

The Staff there was excellent! Both Danny and Brad were very helpful, kind and professional!! The experience there was amazing and everything went smoothly. I definitely will refer everyone to this Uhaul location if they need a truck to move and I will advise them to soak with Danny or Brad. 

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

The cert their was very helpful!

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P. 
Clasificación:
5.0

I just want to say that Shane did a excellent job even though he was busy he maintains his cool and made sure everybody got what they needed and did it without having an attitude with a smile on his face

Kim S. 
Clasificación:
3.0

The truck was fine, but pretty dirty inside. Borderline filthy. All the employees were helpful and friendly. All in all, I would rent from them, again.

Kevin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dell W. 
Clasificación:
5.0

Nothing was sabpar. Everything was excellent!

Susan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ahmad L. 
Clasificación:
5.0

Returning after hours is scary. Rough area

Rock W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

Thank you. Quick, convenient, excellent value, kind customer service!

Joe T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth R. 
Clasificación:
4.0

Overall friendly and easy service. They forgot to take the anti-homeless lock off the truck, and if I didn't catch it in time, it could have been a big issue when I would have gotten to the destination and not been able to open the back door. Just check your stuff and it'll be ok!

Tyler W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY W. 
Clasificación:
4.0

Great staff, friendly and professional.

Fletcher D. 
Clasificación:
5.0

Shane gave effective and efficient customer service, he had a great attitude and was very knowledgeable. The store was very busy but Shane was excellent at keeping us informed of the wait time and immediately helped each customer. Really appreciate the excellent service Shane.

Desiree T. 
Clasificación:
1.0

Before I Take This To My Attorney...I Want These Charges Explain To Me! Willa Simon7204518812 I Gave $100.00 Cash Deposit!!

Willa S. 
Clasificación:
5.0

better communication between u-haul locations

Sheri M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel A. 
Clasificación:
2.0

I mentioned a few issues with the truck upon my return, the employee hardly said more than a few words to me. This location is convenient and well set up, but the employees were not friendly in the slightest and the truck was in rough condition. The cab smelled like someone had gone to the bathroom in it, the shifting stick had a rough time hitting reverse, there was a hole in the roof (rainy day, couldn't use the top space over the cab because of the water) and the truck stalled out when trying to reverse into position several times. Luckily, I was only taking the truck between houses a few miles apart. I mentioned this all to the employee when checking the equipment in.

Sarah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha M. 
Clasificación:
1.0

Blinkers did not work, brake lights did not work. Wires were frayed and chewed up.

Todd R. 
Clasificación:
3.0

no windshield blades. absolutely terrible suspension. ride quality horrible - to the point of being dangerous on the highway.

Philip Briere B. 
Clasificación:
4.0

Guy who checked us in/checked us out is great.

Pete S. 
Clasificación:
5.0

Rental price is lil beat high so, still we need lower prices than today.

Abnet D. 
No se han enviado comentarios para esta ubicación.

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