Comentarios del cliente para U-Haul of Southside

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Southside

Grado total:

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Alejandro C.
Grado:

I had a great experience so I have no recommendations to better the service. Keep doing a Great Job!!!

rivelino M.
Grado:

El cliente no dejó un comentario.

alfredo E.
Grado:

El cliente no dejó un comentario.

Leonore P.
Grado:

El cliente no dejó un comentario.

Angelina H.
Grado:

There wasn't enough help when we return the truck so I put my keys in the slot the lion had eight to 10 people in line one lady at the register and one guy who was really doing nothing it was Sunday the 23rd at 9 I returned the truck so I just left it there with the keys in the slot I returned it it was ridiculous you guys need to get more help or more service for other people people were complaining in Spanish

Alfonso R.
Grado:

La verdad esta un poco caro me gustaría que fuera un poco mas barato

John N.
Grado:

El cliente no dejó un comentario.

elexis S.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

Was new to the using phone to check the truck we rented. When asked for a phone # we gave house #,specific would of been nice but it worked out. Some people are not tetc savay so might want to keep that in mind. Overall great people and experience

John N.
Grado:

El cliente no dejó un comentario.

Jackie J.
Grado:

El cliente no dejó un comentario.

Phillip R.
Grado:

El cliente no dejó un comentario.

Donald B.
Grado:

El cliente no dejó un comentario.

maria V.
Grado:

El cliente no dejó un comentario.

Roman J.
Grado:

El cliente no dejó un comentario.

Larry S.
Grado:

El cliente no dejó un comentario.

CHARL N.
Grado:

El cliente no dejó un comentario.

Baron S.
Grado:

El cliente no dejó un comentario.

Timothy H.
Grado:

El cliente no dejó un comentario.

DANIEL L.
Grado:

El cliente no dejó un comentario.

raymond C.
Grado:

El cliente no dejó un comentario.

Steve N.
Grado:

El cliente no dejó un comentario.

Charles S.
Grado:

El cliente no dejó un comentario.

Brandy L.
Grado:

El cliente no dejó un comentario.

Don B.
Grado:

El cliente no dejó un comentario.

Todoro R.
Grado:

El cliente no dejó un comentario.

Shaun P.
Grado:

El cliente no dejó un comentario.

Hayward J.
Grado:

El cliente no dejó un comentario.

Steve P.
Grado:

More people working at registers to accommodate long lines

David C.
Grado:

El cliente no dejó un comentario.

Richard M.
Grado:

El cliente no dejó un comentario.

calvin N.
Grado:

El cliente no dejó un comentario.

Keith T.
Grado:

I was not happy with the stated fuel level and found that the truck only had 1/8 of a tank rather then the slated 1/4 and returned the truck with more then 1/4 and was credited 7 dollars

Ezequiel M.
Grado:

El cliente no dejó un comentario.

Brandon B.
Grado:

El cliente no dejó un comentario.

Vicente M.
Grado:

Very upset with the online reservation process. Booked a trailer from the white lane location. Showed up for my appointment at 730am to pick up the trailer. Didnt get helped until almost 8am just to be told they didnt have the trailer in stock. Was told that I could pick it up at a different location across town. Very inconvenient for me, loss of time and fuel to have to drive to both locations. It would have been nice to have gotten a call the morning of or the night before that the trailer was at a different location. As a business owner this practice is unacceptable for customers. This makes me not want to do business with U-haul again.

Dale O.
Grado:

Maybe have more staff on hand for quicker in and out our rental was on a Saturday morning and it was busy your staff did a great job whit the staff they had

Matt P.
Grado:

El cliente no dejó un comentario.

Alice A.
Grado:

El cliente no dejó un comentario.

Jose G.
Grado:

El cliente no dejó un comentario.

Don C.
Grado:

Nothing they are Awesome!

cara C.
Grado:

El cliente no dejó un comentario.

Sheila C.
Grado:

El cliente no dejó un comentario.

Erika V.
Grado:

El cliente no dejó un comentario.

rachel S.
Grado:

El cliente no dejó un comentario.

Jose N.
Grado:

Very helpful when unloading the trailer and staff asked how my towing experience was. Very friendly

Luis E.
Grado:

El cliente no dejó un comentario.

Ricardo P.
Grado:

El cliente no dejó un comentario.

ryan M.
Grado:

El cliente no dejó un comentario.

Eric S.
Grado:

Great customer service. Francisco G. was very helpful and has great customer service. The other workers were great as well. Thanks

virginia N.
Grado:

El cliente no dejó un comentario.

abdulghaffar A.
Grado:

The dolly wasn't inside the truck

Jose J.
Grado:

No issues with the return location,

Mark T.
Grado:

El cliente no dejó un comentario.

cruz M.
Grado:

The employee that helped us was GREAT

Stephanie J.
Grado:

El cliente no dejó un comentario.

Paige M.
Grado:

El cliente no dejó un comentario.

Alejandro N.
Grado:

El cliente no dejó un comentario.

Precious L.
Grado:

The staff at this location is knowledgeable about their equipment.

anthony C.
Grado:

have lift gate on trucks

victorio R.
Grado:

The experience was great, have no complaints.

Noe S.
Grado:

Easy turn in!

Scott W.
Grado:

El cliente no dejó un comentario.

Douglas B.
Grado:

Keep up the good work..

Marie A.
Grado:

Add cruise control

Little N.
Grado:

I cannot think of anything

Ramona G.
Grado:

Fill up tank

Dalene B.
Grado:

El cliente no dejó un comentario.

michael S.
Grado:

nothing

William E.
Grado:

Great experience!

charlene E.
Grado:

Great experience

Gregory C.
Grado:

N/a

jose R.
Grado:

We had a great experience.

Amanda R.
Grado:

Thanks U-HAUL. Always there when I need ya.

Bradley R.
Grado:

El cliente no dejó un comentario.

veronica L.
Grado:

Im really impressed at how Alberto Contreras keeps his cool for such demanding customers. He should be the one to train other future employees. The one who served me, cant remember his name ,was nice at first but was losing his cool by raising his voice to some customers. He had an attitude when i asked him if he could move his Uhaul up so i can get out with my vehicle and he yelled "Cant your ass get out? " i said "no your ass is too far out" he said, "well, im only moving up a little bit." ....he totally likes to lose his cool as i observed him also getting loud with another customer. Although, mpressed with Albertos cool atitude

Shaun A.
Grado:

El cliente no dejó un comentario.

Steve N.
Grado:

El cliente no dejó un comentario.

Graciela O.
Grado:

Waited in line over an hour to get the truck. Truck didn’t have half a tank like they said it would. Waited about 30 mins to drop it back off.

Lena M.
Grado:

Make sure the first location is up and running ( parts and battery) or call us . The 2ed location is open . So the 3rd location got us in a truck with no gas . But I made it work had to wait till the next day to move but it's done and Over with.

linda C.
Grado:

Had reservation. Waited for two hours for a young employee to check material out. Wanted a 9x12 trailer told largest was 5x9. Received a call told 6x12 locates and needed to be taken out.. finally after 3 hours left and went back following morning. MANAGER WAS VERY RUDE! A customer heard the way manager spoke to me and offered his assistance. After that manager was friendlier and offered discount. Got to store today at 755 employee got there at 703 then had to open registers etc took another 10 minutes. Rent grim U-Haul numerous of times. Worse expierce wver

norma C.
Grado:

El cliente no dejó un comentario.

Marco V.
Grado:

The only thing people need for better service because they delay a lot.

Sandra C.
Grado:

El cliente no dejó un comentario.

Steven N.
Grado:

El cliente no dejó un comentario.

Ronald K.
Grado:

El cliente no dejó un comentario.

Rick P.
Grado:

El cliente no dejó un comentario.

Jose U.
Grado:

El cliente no dejó un comentario.

Juan J.
Grado:

El cliente no dejó un comentario.

Ruth G.
Grado:

Just need the recipe

Kaio D.
Grado:

El cliente no dejó un comentario.

Kaio D.
Grado:

El cliente no dejó un comentario.

Salvador F.
Grado:

The gentleman that helped me in Bakersfield was excellent and very kind. I was treated horribly, however, when I went to Desert Hot Springs to return the truck! I went there because you're people on the phone told me that's where I would go to drop it off. It turns out that that storage place is a third party who treats U-Haul and U-Hauls customers like we are diseases. They refused to refund my deposit thing they didn't have cash. They then wanted me to drive all the way to thousand palms California and my concern was that I was going to go over the miles and return the truck with less gas in it meaning I had already filled the tank. Then I was redirected again to Palm Springs. You need to do better why not working with third-party sites and making sure that all sites how cash ready to return to customers who put down a deposit. This was a horrible experience and this should not have happened. The customer service representatives for U-Haul do not know where are not adequately informed about these types of situations and you need to make them aware so they don't send people to the wrong places you also have to work out agreements with all your third party temporary is that which ones that they are to refund your customers or you will lose them in cash if they paid in cash. Not take it upon themselves to refuse to pay cash in other words break the agreement with U-Haul just because they feel they might get robbed or whatever the situation is. I'm sure there are a significant amount of people that rent storage from them and do pay cash, right? Get your act together U-Haul. That was very poor customer service.

Tyler G.
Grado:

El cliente no dejó un comentario.

Paul C.
Grado:

Need more workers for returns

Kelly S.
Grado:

I reserved my trailer with the drop off in Wofford Heights. Uhaul contacted me when I was in transit and told me I had to drop off the trailer in Bakersfield which was an hour and a half out of the way. No to mention the cost of gas also. We had to take time out of our vacation to drive the trailer to a place that was not the agreed upon location. I feel I should have been given a refund for the rental since they did not fulfill the agreement. I will be contacting them on Monday and hopefully they will be responsible and do the right thing.

oscar V.
Grado:

El cliente no dejó un comentario.

Bill D.
Grado:

El cliente no dejó un comentario.

Steve S.
Grado:

When I got home I decided to check my lights again. The trailer blinkers were opposite (right blinked left , left blinked right). My suggestion is to be a bit more careful and confirm that the lights work appropriately. I turned the connector around and all was well.

Ryan D.
Grado:

it went great. Pick up staff was fast and easy. Return staff was just as easy to work with.

No reviews have been submitted for this location.

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