Comentarios del cliente para U-Haul at Falls Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Falls Rd

Grado total:

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Jill O.
Grado:

Damian was great. I was quite disappointed that the vans are smaller in cargo width and height than enterprise vans. The wheel wells were also much more intrusive especially on the style with the hood in which there was an additional bump making it impossible to put large items against the side wall behind the drivers side. This sane style can also didn’t have a sliding side door. The swing doors make it much more difficult to load in. When I get clear dimensions - that should mean clear.

Thomas C.
Grado:

El cliente no dejó un comentario.

Joseph S.
Grado:

El cliente no dejó un comentario.

Iris W.
Grado:

Nothing , everything was awesome

Earlene M.
Grado:

El cliente no dejó un comentario.

Charles B.
Grado:

El cliente no dejó un comentario.

CHARQUETTE I.
Grado:

Both customer service agents were very friendly and prompt

David A.
Grado:

so much better than the 25th street location in Baltimore it's hard to believe...

Roger W.
Grado:

Well in case you didn't here there is a new football league,the XFL,and it's trying to deliver the same level of competition as the NFL. Of course it's nearly impossible but there trying. There's another established league.. in the rental industry the URL ( no not the internet name but the Uhaul Renters League) Of which there isn't any competition.really to speak of. Stay with what works,great customer service,great new vehicles,great value. Stay with a winner or take a chance on some no-name and watch it disappear in a year. Can't beat the best...now if you only had promotions or giveaways..hello upper management..repeat customers come on...just saying...later..now gotta go the defenders playing the dragons..see what I mean..no umph to it..stay with Uhaul mauler haulers!!

William K.
Grado:

El cliente no dejó un comentario.

Bobbie B.
Grado:

El cliente no dejó un comentario.

Ernest R.
Grado:

Great experience

Matthew B.
Grado:

El cliente no dejó un comentario.

Tia C.
Grado:

El cliente no dejó un comentario.

Yoosuf A.
Grado:

El cliente no dejó un comentario.

Jeff S.
Grado:

Damien's customer service is great.

Rachel M.
Grado:

The gentleman that was working alone on 2/1/2020 was amazing. He went above and beyond even while he was holding down the fort by himself. Thank you!

Amaris H.
Grado:

Customer Service Rep was very helpful with explaining the contract and was very fast with checking out.

Mike G.
Grado:

Nothing but continue the outstanding customer service at UHaul

Jamie A.
Grado:

The staff was really friendly and gave me excellent customer service.

Dwayne P.
Grado:

I was highly disappointed with the truck I rent it check engine light was on the truck hesitating while driving . overall I totally dissatisfied with my rental I only use the truck for a total of 13 miles and didn’t complete my task . I called back to uhaul speak to someone at the store and was constantly placed on hold.

Michael R.
Grado:

Excellent customer service. Easy to reserve on line. Thank you.

Charles A.
Grado:

El cliente no dejó un comentario.

David K.
Grado:

Friendly staff that was helpful and welcoming.

Gregory H.
Grado:

The experience was quite pleasant and easy. No notable issues to speak of. Thanks! Greg

Raymond M.
Grado:

Ample parking would be a big plus but overall a great experience.

Darragh B.
Grado:

El cliente no dejó un comentario.

Randolph T.
Grado:

I never have a bad experience at this location.

Byron A.
Grado:

The customer service was outstanding

Emily C.
Grado:

I’ve had less than lovely experiences at other Uhaul locations, but THIS location gave me incredible service. The manager, Damian, was friendly and efficient, the whole experience eased the stress of moving.

Jeanean A.
Grado:

Not enough gas a 1/4 tank is to low

Siriporn S.
Grado:

El cliente no dejó un comentario.

Whitney R.
Grado:

Not a thing

Leah P.
Grado:

I had the pleasure of working with the manager of the store, who was very nice and took care of us in a timely manner. A previous time, I had to deal with a horrible employee who made the experience much worse.

Ira G.
Grado:

El cliente no dejó un comentario.

Melvin H.
Grado:

Its perfect

Matthew S.
Grado:

El cliente no dejó un comentario.

Alexander M.
Grado:

It was great! Very easy. Thanks.

Elizabeth E.
Grado:

El cliente no dejó un comentario.

Harry H.
Grado:

Please recognize the service attendant that took care of me. He was tremendous! Thank you!

Carmen S.
Grado:

El cliente no dejó un comentario.

TJ M.
Grado:

Great staff that processed my rental pickup and return very well.

Jacqueline R.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Nilka J.
Grado:

I was charged for gas when in fact I refueled to the level I received the gas tank. I have not been able to get a refund of the gas.

jessica D.
Grado:

I suspect that there are not enough tune ups for the engine since it sounds as if the engine is always "revved". The truck was cleaned.

Christopher N.
Grado:

El cliente no dejó un comentario.

Roger W.
Grado:

Just like the last Jedi the crew has been battling the dark forces of the competition all year. They have been stormtroopn' all over anyone who wants to lead a rebel attack against the forces of great service,great prices and vehicles more equipped then a land cruiser.. Would you ahem" wookie" elsewhere for such great support? As the year ends another begins the sequel must live to ensure another great year of service. So Damian skywalker,devonte poe, may the " uhaul" renting force go with you.. See y' all in 2020..now to transport outta here.. Later star wars players..

Connell S.
Grado:

El cliente no dejó un comentario.

Steven R.
Grado:

El cliente no dejó un comentario.

Rebecca G.
Grado:

El cliente no dejó un comentario.

Amy D.
Grado:

El cliente no dejó un comentario.

Matthew W.
Grado:

El cliente no dejó un comentario.

Alon H.
Grado:

El cliente no dejó un comentario.

Archie W.
Grado:

N/A

Markus S.
Grado:

El cliente no dejó un comentario.

jerome B.
Grado:

Service Rep was very helpful,respectful and pleasant.

Meghan M.
Grado:

We were moving in the dark and the light in the cargo area did not work. It made it EXTREMELY difficult to move items from the truck and do it safely.

Brian L.
Grado:

The manager Damian at this location is the friendliest, most competent person. Thank you for him.

oluwatoyin M.
Grado:

Cant say yet. My first time. But services was excellent

Scott C.
Grado:

Was told truck had just under a 1/4 of a tank, no problem since I was going less than 10 miles. Got in truck and it was less than 1/16 of a tank. Went back in and told it was only vehicle available. So I had to waste 15 minutes to go get gas for a 10 mile trip.

Latisha B.
Grado:

El cliente no dejó un comentario.

Gary T.
Grado:

El cliente no dejó un comentario.

Gregory B.
Grado:

Efficient and knowledgeable. I have always been pleased with the service at this location.

Anna B.
Grado:

El cliente no dejó un comentario.

Laura S.
Grado:

El cliente no dejó un comentario.

ROGER W.
Grado:

With the new Disney channel what's old is new and what's new is old. But what's constant is the same great Disney quality we have come to expect. The same goes for Uhaul. New manager,but same great team and same great quality we have come to expect.. So get into your " Cars" and head out to Uhaul. No " Toy Story" to tell here,,,,just a bunch of " Lion Kings" ready to lead you into great customer service,I'm not Lion ( r-r-r) So don't get "Frozen Too" and settle for "Sleeping Beauties" or "Little Mermaids".. Cause that will be your " Endgame".. Don't be a baby " Yoda"....get your traveling moving Mandalorian butt in gear and make your next episode galactic.. The crew will go to infinity and beyond to provide everything you need. This ain't no Mickey mouse operation and you may qualify for a bonus if you ask the crew to sing the theme from frozen ( hehe). Later..woohoo. with a snap outta here..

Dontea P.
Grado:

El cliente no dejó un comentario.

Jan G.
Grado:

El cliente no dejó un comentario.

Bettie K.
Grado:

The manager is great- very friendly and efficient.

Christina J.
Grado:

The staff was friendly and knowledgeable. My pick-up and drop off was smooth. I loved the location as it was close to both locations I was moving between.

Frank W.
Grado:

We love the assistant manager there at U-Haul On Falls Road no matter the reason the move the time the date we would always go to U haul at Falls Road thank you guys for being such a blessing Damien has been nothing but amazing

Joshua L.
Grado:

Service was quick and friendly. I used to dread the time it would take to pick up a rental truck. But this time it was very quick and efficient. Great service!

Roger W.
Grado:

HO! HO! HO! UHAUL IS THE PLACE TO GO! OTHER rentals will have your chestnuts roasting on an open fire But rest assured Damian and crew will keep your chestnuts warm and hopes higher Uhaul is the place to gooo!! Everyone needs a van truck or hitch. So don't be a Christmas Grinch and rent from some other b^tch.. Walking a in winter uhaul store... Order up some pads,a 2 wheeler or furniture dolly Boxes,a lock or some bubble wrap Rent here and don't have 2 deal with annnnyy craaap.. Let it rent! let it rent! Let it rent!! That's it all may your chestnuts be plentiful and your holly jolly And your yuletide logs stiff Rent from uhaul in a jiff. Ho go ho y^all!

Thomas M.
Grado:

El cliente no dejó un comentario.

Alexander N.
Grado:

Keep doing what you are doing!

ALEX B.
Grado:

El cliente no dejó un comentario.

Jamal R.
Grado:

Damian was wonderful

Gary S.
Grado:

El cliente no dejó un comentario.

Dana M.
Grado:

Excellent service from the employees

Liza P.
Grado:

El cliente no dejó un comentario.

Melanie C.
Grado:

El cliente no dejó un comentario.

ronald F.
Grado:

Everything was done well and the attendants were every efficient.

Kenneth T.
Grado:

Service was great

Nicholas S.
Grado:

More than one clerk to assist clients on site.

Tom B.
Grado:

Make mileage cheaper.

Jennifer B.
Grado:

El cliente no dejó un comentario.

ROGER W.
Grado:

Just like when Marvel finished it's long run with endgame you wonder where does Marvel go from here..same thing after a great run with several outstanding managers where does Uhaul go from here? Well the new Uhaul-vengers the tag team of Damian and Devonte and the rest of the crew didn't " End" there "Game" ( see what I did there..lol nevermind??) The started there URU.. ( Uhaul .Rental ..Universe) great service,ready to go vehicles all looks good in the next millennium or at least the next few years. So Uhaul-vengers,Rental up!!??????

David O.
Grado:

The fellow I was associated with was real nice and helped me with everything I needed to get going. thank you !

Hubert A.
Grado:

El cliente no dejó un comentario.

Miller R.
Grado:

The mileage was wrong on the contract. I alerted this to the attention of the attendant before I drove off. He initialed the paper but I have just been charged the wrong amount for mileage. This is such a hassle. Now I have to call and get this corrected when I did my part before I drove off the lot. I am not happy about this.

Gordon G.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

El cliente no dejó un comentario.

Christopher D.
Grado:

The service at the Hampden location is excellent!

Marcus P.
Grado:

Very helpful gentleman assisted with my rental!

Margaret D.
Grado:

El cliente no dejó un comentario.

Rodinal P.
Grado:

El cliente no dejó un comentario.

Keven K.
Grado:

Man at desk was excellent - easy experience.

Danyelle S.
Grado:

An amazing crew of employees. A delight to do business with and a joy to have encounter. I have been a repeat customer several times now.

Leah P.
Grado:

The girl at the office was horrible. She had headphones in the whole time, she didn't greet us, she barely talked to us, she was quite a dud.. We didn't know whether to follow her out or wait for her to come back, it was just bad all around with her. The parking situation wasn't great either.

No reviews have been submitted for this location.

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