Comentarios del cliente para U-Haul at Curtner Ave

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Curtner Ave

Grado total:

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Tamera S.
Grado:

Incredibly welcoming and friendly, quick and efficient return. I would use and recommend this facility again.

Zoltan G.
Grado:

I like this location, they have the equipment for every need and I would give excellent if the there was more people helping costumers at peek pickup times. Line gets really long for two person at the counter, they did a great job tough.

Michael H.
Grado:

Friendly and helpful staff.

Douglas R.
Grado:

El cliente no dejó un comentario.

Barbara I.
Grado:

Add cruise control to your vehicles.

Jairo Z.
Grado:

Good service.

Joseph G.
Grado:

Nothing really. The location is busy and they work as quickly as possible . I also use this location for my propane tanks which is very convenient

Wade P.
Grado:

Very clean, efficient and fast service!!

Treve S.
Grado:

Staff was very friendly and helpful.

Fahed A.
Grado:

They were quick to get me in and out. I walked in without a reservation and was driving away in under 15min. They explained the APP process well which eliminated any potential frustration on my end.

Steven S.
Grado:

El cliente no dejó un comentario.

Sherry Z.
Grado:

I've used this location several times and I have never been dissatisfied, always pleasant service.

Carlos M.
Grado:

El cliente no dejó un comentario.

Salene W.
Grado:

Honor Customer request

Jorge P.
Grado:

The van was clean, it just smelled like cigarette smoke

Dave M.
Grado:

El cliente no dejó un comentario.

Thomas E.
Grado:

El cliente no dejó un comentario.

Robert M.
Grado:

I was taken care of very well. It was quick an easy.

Melissa S.
Grado:

El cliente no dejó un comentario.

Bradford B.
Grado:

El cliente no dejó un comentario.

Lilja A.
Grado:

Quick and courteous service and helped me with the return location since the online page would not allow me to make the same drop of point as the pickup . Staff was very helpful making the process easy and stress less. Thank you

Coby B.
Grado:

Best Uhaul site I’ve used.

Serkiz Y.
Grado:

still I don't have my last receipt. why you didn't send it to me?

James L.
Grado:

El cliente no dejó un comentario.

Ken B.
Grado:

El cliente no dejó un comentario.

Emilia M.
Grado:

El cliente no dejó un comentario.

Luis T.
Grado:

El cliente no dejó un comentario.

Michael N.
Grado:

El cliente no dejó un comentario.

Maria A.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

El cliente no dejó un comentario.

Nikky P.
Grado:

great service hours.

Dick T.
Grado:

The staff was friendly and efficient. This location made my move stress-free. Great job!

Quan L.
Grado:

Professional, very good customer service . Pick up and return no more than 5 mins . Great experience ??

Tyrell R.
Grado:

Nothin really. I loved the fact I was able to check out my truck before you guys were even open. Great staff too when I brought it back.

James L.
Grado:

El cliente no dejó un comentario.

Harold S.
Grado:

El cliente no dejó un comentario.

william M.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

Waited 25 minutes when I picked up and another 25 minutes when I dropped it off. Seemed to be a lot of people working, just not at the counter. They should probably check the counter more often. Only one register working and even when a second person came they left for a long time. Was just sort of a pain both ways.

Marcelyn H.
Grado:

Price quoted and price charged for a two day van rental cost me 314.00. I will never use Uhaul again nor would I ever recommend it to anyone. The office staff at this location had no interest in helping resolve it. I was told I had to wait for the manager to return from lunch, which I did not do. The owner was present and did NOTHING to help the CUSTOMER.

Fred N.
Grado:

The personnel was very polite and efficient: it is a pleasure dealing with nice people. Highly recommended. I keep going back year after year.

Ryan S.
Grado:

El cliente no dejó un comentario.

Olga R.
Grado:

I have always used this Curnter location whenever I move. Have rented from tou at least 5 times. Always great customer service from your staff and have been very satisfied with the rental trucks. I recommend you to family and friends. Thank you,

Michael S.
Grado:

The android app was a bit of a disappointment - it seemed to take quite awhile for the on-line analyst to verify/approve my credentials and then, when I was doing the walk-around inspection, the app froze up when I trying to submit a picture of a physical problem with the truck... the service desk folks were able to get me going, but I really hoped that your app would make the check-out faster and easier then the conventional process.

Oscar G.
Grado:

El cliente no dejó un comentario.

Henry P.
Grado:

Communication between call center and satellite locations. Initially I reserved a 15' truck at Alameda location for 9am, but was then redirected to Curtner location to pickup at 1230pm due to truck shortage. It was inconvenient and cost me 3-4 hours in the morning.

Carlos A.
Grado:

Windshields have to be clean when renting a unit.

Alfonso Z.
Grado:

Gas meter not work properly

Samuel L.
Grado:

El cliente no dejó un comentario.

Steven F.
Grado:

El cliente no dejó un comentario.

Thomas Z.
Grado:

El cliente no dejó un comentario.

Steve H.
Grado:

El cliente no dejó un comentario.

Ahmad G.
Grado:

El cliente no dejó un comentario.

Benhur A.
Grado:

El cliente no dejó un comentario.

Danny C.
Grado:

Minh and his team always do a great job. I truly appreciate their customer service. Great Team!

Ronald K.
Grado:

Overall all was good with the vehicle except for the height of the van. I can obtain a taller van from homedepot which is more functional than the Ford and GMC vans you are offering. I was forced to make two trips du to the van not as functional as needed for the same cost.

Anthony R.
Grado:

El cliente no dejó un comentario.

Matthew L.
Grado:

Poor reviews by others but I had great experience, fast quick and staff was friendly.

William B.
Grado:

Hire more help - it was too long of a wait just to return a vehicle.

Tom S.
Grado:

El cliente no dejó un comentario.

Sricharan P.
Grado:

El cliente no dejó un comentario.

Eric V.
Grado:

El cliente no dejó un comentario.

Gonzalo A.
Grado:

I was charged $20 for after hours returned which I was never advised on.

Raul A.
Grado:

Preferred pick up location did not have my truck and was transferred to another location which was a lot farther. Customers always looks for locations closest to their homes and then getting a call saying that it is not available. I was very disappointed and very unhappy driving farther.

Carmen C.
Grado:

Jose was very professional and made sue I knew the details of the rental contract. I will return again. Thank you jose

William K.
Grado:

A good deal, easy to find and easy return.

Nancy F.
Grado:

El cliente no dejó un comentario.

Jason H.
Grado:

El cliente no dejó un comentario.

Mohammad M.
Grado:

El cliente no dejó un comentario.

Jennifer C.
Grado:

Amazing customer service. The gentleman who helped me was helpful and very professional

Jairo Z.
Grado:

Service today very impressed. Quick assisting when pick up was returned. Overall great service.

Leona M.
Grado:

El cliente no dejó un comentario.

Lorraine H.
Grado:

The staff at Curtner Uhaul are absolutely awesome!!! These guys run a tight ship and are so friendly! The truck was clean and I think the best experience we've had at Uhaul. Thanks to their team!

STEPHEN T.
Grado:

El cliente no dejó un comentario.

Daniel K.
Grado:

El cliente no dejó un comentario.

Ashley A.
Grado:

El cliente no dejó un comentario.

Christoval R.
Grado:

Maria made it easy to process the rental of the Van. Great work by all the staff for quick rental and return of the van.

Rodney G.
Grado:

El cliente no dejó un comentario.

Alfredo R.
Grado:

I love this location. U have plenty of selection of Trucks and moving Stuff to only have to make one stop to get the move or job done.

Joseph W.
Grado:

El cliente no dejó un comentario.

Rebecca B.
Grado:

El cliente no dejó un comentario.

Brigette H.
Grado:

the guys were very friendly and helpful and fast service

Wendy L.
Grado:

El cliente no dejó un comentario.

brad B.
Grado:

Friendly and helpful employee, quick pickup. Somehow my reservation got messed up to where I only had the trailer on paper for one day instead of the two requested. At least the young lady was very helpful when I called in to return it a half day late with no penalty.

Robin M.
Grado:

Thank you gentleman!!

ELPIDIO R.
Grado:

El cliente no dejó un comentario.

Samuel L.
Grado:

El cliente no dejó un comentario.

Geoffrey N.
Grado:

El cliente no dejó un comentario.

Efrem C.
Grado:

AVOID ANY 3rd PARTY U-HAUL LOCATION!! GO STRAIGHT TO THIS RENTAL YARD - MARISSA AND MARIA WILL TAKE EXCELLENT CARE OF YOUR MOVING NEEDS

William K.
Grado:

Quick and easy.

Stephen T.
Grado:

El cliente no dejó un comentario.

katie O.
Grado:

El cliente no dejó un comentario.

GEORGE B.
Grado:

The employees are very good - excellent at this location.

BELENDA T.
Grado:

El cliente no dejó un comentario.

John C.
Grado:

I reserved my rental from another location closer to where I needed to use the vehicle. My reservation was reassigned to the Curtner location, adding about 10 miles of unplanned travel (charged per mile). U-Haul didn't provide a mileage adjustment to compensate. Service at pickup wasn't too bad. However, at drop-off there was a line of returning equipment and several customers waiting inside the store. No U-Haul employees were visible inside or outside the store. After 10 minutes I started to wonder if they had either walked out or been tied up during a robbery. Eventually one employee returned from somewhere out in the lot to start processing returns.

Daniel A.
Grado:

The staff was very helpful.. Great Job..

Leo H.
Grado:

Thank you

Patrick W.
Grado:

El cliente no dejó un comentario.

tania H.
Grado:

Only thing is that the lock that came with the door didn’t Workshirt

Humza S.
Grado:

Had a 26 foot truck reserved for 2 days with 135 miles included for $168. Great deal. Changed to 20 foot truck and had to pay $375 for the same time period and mileage. U haul won't price match. This forces me to go with budget or Penske in the future.

Dean H.
Grado:

Just your basic professional service! Thanks for making everything so easy.

Sadia A. | Overall Experience |
Grado:

My furnitures were broken when it has arrived. I do not know if it happened during transit or while in the storage. I do not know how to rank this storage.

Athar S. | Overall Experience |
Grado:

I had to wait for my uboxes. They were not ready when I arrived for the appointment time. The billing system was having issues with my order. They were not able to close out my storage order onsite.

THANG N. | Overall Experience |
Grado:

The team is very friendly and helpful! Definitely will use this place for any coming needs. Great staff! Thanks

Praveen K. | Overall Experience |
Grado:

Friendly staff and helped me break the lock to which I had lost the key.

Kate C. | Overall Experience |
Grado:

I had to access my U-box three times while I stored it at Curtner Ave. I called and gave advance notice every time, and only one time they had it ready. This location isn't efficient. Long waits

Xiaozhu A. | Overall Experience |
Grado:

Good

Joanna T. | Overall Experience |
Grado:

Nice staff

Joe S. | Overall Experience |
Grado:

Staff was friendly and knowledgeable.

Nicole O. | Overall Experience |
Grado:

The person who helped us access our U-Box was quick, friendly, and thoughtful. It was the first positive experience we’ve had with U-Haul since beginning our move from Austin, TX.

Katie O. | Overall Experience |
Grado:

I tried to call the branch several times to confirm a time to pick up the contents of my Ubox but the number listed routed me to a call center instead. Frustrating when trying to arrange times etc...

Zhou W. | Overall Experience |
Grado:

It's hard to make a phone call to the store. And please end the u-box lease, then reimburse my 2nd-month bill.

Victoriano F. | Overall Experience |
Grado:

Friendly service.

No reviews have been submitted for this location.

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